EE Outage Report in Stevenage, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Stevenage come from postal codes SG1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stevenage, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at EE
EE is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent EE outage reports came from the following cities: Stevenage, Hertford, Letchworth Garden City, Luton, St Albans, Hatfield, Harpenden and Hertfordshire.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Chris Hudson
(@Ch1Hudson) reported
from
Broxbourne District, England
@EE ..i ve tried to all..tried live chat ..had a dm..but still no one can help me re BT login..disgrace
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!
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john armstrong
(@vegasuk) reported
from
Woolmer Green, England
@EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience
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Georgia Couch
(@georgia_couch) reported
from
Luton, England
@EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?
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Chris Hudson
(@Ch1Hudson) reported
from
Broxbourne District, England
@EE ..high im having difficulty in setting up BT login for sports app..can someone help
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Bikey McBikeface.
(@harpbikespa) reported
from
Harpenden, England
@EE no service for over a week ? I have DM you. 😡
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fooeauty
(@tcoanni) reported
from
Welwyn Garden City, England
@EE Id love to take advantage of this but the EE signal at home and work is appalling 😩
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Natalie Burgham
(@NatBurgham) reported
from
Hatfield, England
@EE still having problems making & receiving calls in AL9 area
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Sohāil
(@Solo_B) reported
from
Luton, England
@EE fix your shit internet!
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Chris Hudson
(@Ch1Hudson) reported
from
Broxbourne District, England
@EE can someone please help...this is a disgrace
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
On hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Prepping for school our youngest.. New phone.. Cheaper contract thru online 3rd party still with @EE...tried to get a deal but they just give you a story that has no meaning to a client its all about them! Trying to cancel orig contract took details put on hold now 35 mins 👹
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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maureen jones
(@MawsJ) reported
from
Hemel Hempstead, England
@EE Having serious problems regarding Ee internet to contact up to thinking changing supplier. Q
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Sebastian Garner
(@sebgarner) reported
from
Hatfield, England
@EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.
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Natasha Shepherd ♡
(@NatashaVivienS) reported
from
Luton, England
@EE are you having issues with connecting people with their WiFi. I work for the NHS and I am working from home. My WiFi has connected to my laptop fine this morning now it states there is no internet however it’s working for my partner and my phone. Please advise.
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Stuart Alexander
(@Stuart_Gemini) reported
from
Pirton, England
@EE your business support is just shy of non existent!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Southn 🇬🇧
(@officialsouthn) reported
@Alex34599534 @EE I called customer support twice, emailed and contacted them over twitter and now I should call the support again .... 1/2
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ᴮᴱBTS GrammyNomineeBFF⁷Bookclub⟭⟬ 💜⟬⟭-D²
(@Alex34599534) reported
@EE @EE another day another no Internet connection from EE which has been going one for 1 month, ..everyone I talked to gave me a different answer to what the problem could be the final phone call with customer service they said: you need to upgrade..so your best solution
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⭐️Chrissie- Justice For Elijah.Justice for Breonna
(@AirMyles) reported
Awful experience with @EE today. Was left soo distressed and the call taker hung up and didnt call back. *collects pac code* @VodafoneUK can you do better?
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Ahmet Deveci
(@MrADeveci) reported
@mcDarke @VodafoneUK @EE is the way forward mate. Last time I trialled a Vodafone sim the customer service was shocking, but that's another story.
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Gemma Stevenson
(@Gemma_Porter) reported
@EE Is the upgrade page down?
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Duncan Goodfellow
(@dpaulgoodfellow) reported
@EE any issues dialing 0800 numbers tried two DIY phones on EE and three different 0800 numbers.
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Megs
(@megsaanna) reported
Been with @EE mobile for 3 months I never get signal ANYWHERE and I’ve just had a message to say my plans going up already. Why didn’t I listen to people who told me not to hahah
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Evan Sloss
(@WESloss) reported
@EE and @MarcAllera 2 days trying to get a resolution after #EE sent me an email stating they have received the upgraded phone and are happy Yet #EE still refuse to give me back the £550 taken out of my account. Solicitor now instructed and the bill for #EE will be £3,000+.
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Iain
(@P00chie666) reported
@EE when can I expect you to upgrade your systems in my area, little to no useable signal. Been like it for years. signal box/wifi calling is all well and good when I have broadband..(BT)
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ᴮᴱBTS GrammyNomineeBFF⁷Bookclub⟭⟬ 💜⟬⟭-D²
(@Alex34599534) reported
@officialsouthn @EE You to ,I'm in W1 and since 4 weeks the Internet has been working so badly, we got 3-4h of Internet a day if we were lucky, I don't know what solution they gave me but after 5 calls to customer service and chatting on twitter the solution they gave me is upgrading