EE Outage Report in Stevenage, Hertfordshire, England
Problems detected
Users are reporting problems related to: phone, internet and wi-fi.
The latest reports from users having issues in Stevenage come from postal codes SG2 and SG1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 10: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (41%)
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Internet (35%)
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Wi-fi (9%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent EE outage reports came from the following cities: Henlow, Luton, Shefford, Welwyn Garden City, Stevenage, Harpenden, Hemel Hempstead, Letchworth Garden City and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
 Henlow |
Internet | |
| Luton |
Wi-fi | |
| Shefford |
Internet | |
| Henlow |
Internet | |
| Shefford |
Wi-fi | |
| Henlow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Dear @EE yiu got problems? Can't access voicemail.....
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.
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Chris Hudson
(@Ch1Hudson) reported
from
Broxbourne District, England
@EE is your network down Herts
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maureen jones
(@MawsJ) reported
from
Hemel Hempstead, England
@EE Having serious problems regarding Ee internet to contact up to thinking changing supplier. Q
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stephen payne
(@stephenpayne17) reported
from
St Albans, England
@EE Hi having trouble with mobile WiFi account can login but comes up with error on this page
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Luton, England
@EE Yup, no problems with other numbers as just checked
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Sergio
(@SergioMallardo) reported
from
St Albans, England
@EE Any issues in AL1 St Albans? Only have 1 bar all of a sudden and no internet. Have restarted etc
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Andy Morgan
(@AndyAndysmorgan) reported
from
Welwyn Garden City, England
@mouthwaite @EE Unfortunately I'm having the same issues with O2, signal drops out in an area where I should get minimum 4g, they constantly double bill me, one for a number I've never had
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Sergio
(@SergioMallardo) reported
from
St Albans, England
@MarcAllera @Qualcomm_EU @EE That’s all great Marc but if it takes your team weeks to fix a broken mast then it’s all a bit of waste of time, isn’t it? Half of St Albans has been without decent service since before Easter and your team can’t tell us when it’s going to be fixed
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
@lizzieel @EE Apparently it is a known issue, has been for days, but on the My EE app says it's fine 🙄
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Bikey McBikeface.
(@harpbikespa) reported
from
Harpenden, England
@EE no service for over a week ? I have DM you. 😡
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Richard Barker
(@penfoldholes) reported
from
Shefford, England
@EE virtually no service in BR5 area of Orpington for several days AGAIN and no update since 7.00 am yesterday. What’s going on ?
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@EE i can add an extra to my account for free, but how hard do you make it to set it up!! Ive ticked BT sport as my add on in my account. But nothing text wise has appeared. This is not a customer friendly experience.
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Kate Garlick
(@KateGarlick) reported
from
Hertfordshire, England
@EE Hello. Are you having system outage in Stevenage? We are struggling to get the business WiFi working.
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Luton, England
@EE Regards query from earlier, just spoke to your colleagues from PAYG Customer Service and everything is sorted 👍
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Bikey McBikeface.
(@harpbikespa) reported
from
Harpenden, England
@EE intermittent no service for 2 months in Harpenden. No service now for 3 days. Customers can’t get me. #ee what’s going on. You arnt even answering DM.
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Peter
(@peter_hollas) reported
from
Stevenage District, England
@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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Julian
(@Julian16722400) reported
from
St Albans, England
@EE What the number if it 150 I already tried give me a direct number preference to speak if possible the big mangers sorry don't want to sound rude
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Sergio
(@SergioMallardo) reported
from
St Albans, England
@EE Will there be bill reductions on the back of this then? I’m not paying for a service I couldn’t use
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James Lewis
(@jamesLewis84) reported
@EE Is there first of all awareness and plans to fix the terrible mobile network speeds in Leeds? Ok around 07:30 and gets progressively worse as the day goes on.
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Mr W.
(@Mroppinionated) reported
If you are thinking @EE read there review 71% are bad 1 star. Avoid EE @MarcAllera #eepriceincrease #avoidEE #tuesdayvibe
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Adam Shearsmith
(@adamshearsmith) reported
@EE I'm a new customer and just had an email saying my phone bill is going up £7.36 a month. This is apparently to match the CPI (inflation rate) You do realise you don't have to match that rate. That's why people are struggling. Your now adding more to that inflation rate.
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Milly March
(@millymarch) reported
@EE No, I don’t think I need to DM you. It was made perfectly clear to me that you no longer have any plans that are within my budget/requirements, so I’ll just wait until I don’t have to pay some bs fee and then find a network that can do me a better deal.
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Andrei
(@nisq25) reported
@EE Been on the phone with cust support. They have mentioned some services are disturbed since planned works are ahead and also some dead antennas. Still waiting for this problem to be sorted.
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My Name
(@SneakyBear1987) reported
@JamboAldo @thePHILLOCKETT @EE I think other networks are going up 3.9% to which not so bad, but then EE are just being greedy
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victoria reader
(@reader_victoria) reported
@EE I am a loyal customer of yours and have a lot of contracts and broadband with you - I had a large bill and I am moving house - I needed extra time to pay and used a promise to pay defer my bill -until 4/4 but you have cut me off I am so angry
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Sam.
(@samuelsaurusrex) reported
@EE I’m having real trouble with my roaming network. Cannot connect to any network at all, now can’t even phone out to your helplines. Please help me fix this. I spoke to your customer services yesterday who seemed to sort it but it’s worse than ever today.
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Rebecca Lake
(@rebeccalake4) reported
@EE I had issues with my new ipad being delivered and DPD decided to return to consignor. I spoke to someone at ee on Monday and was told I would have to reorder when it was returned. I've still not heard and now paying more for a device I don't have. I would like some advice please
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madwoman in the attic
(@lorrainecri1954) reported
@EE Thankyou, I am in contact with Level 2 now, who are also struggling to work out what the problem is!