EE Outage Report in Stevenage, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stevenage, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- 
            Internet (48%) 
- 
            Phone (25%) 
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            Wi-fi (13%) 
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            Total Blackout (8%) 
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            E-mail (4%) 
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            TV (2%) 
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent EE outage reports came from the following cities: Luton, Welwyn, Hemel Hempstead, Royston, Hitchin, Henlow, Shefford, Welwyn Garden City, Stevenage and Harpenden.
| City | Problem Type | Report Time | 
|---|---|---|
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Phone | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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 Stephen Elms 
    (@sjelms) reported 
    
        from
            Baldock, England Stephen Elms 
    (@sjelms) reported 
    
        from
            Baldock, England@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers. 
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 fooeauty 
    (@tcoanni) reported 
    
        from
            Welwyn Garden City, England fooeauty 
    (@tcoanni) reported 
    
        from
            Welwyn Garden City, England@EE Id love to take advantage of this but the EE signal at home and work is appalling 😩 
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 Lynn Beattie 
    (@MrsMummypennyUK) reported 
    
        from
            Knebworth, England Lynn Beattie 
    (@MrsMummypennyUK) reported 
    
        from
            Knebworth, England@ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!! 
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 Chris Hudson 
    (@Ch1Hudson) reported 
    
        from
            Broxbourne District, England Chris Hudson 
    (@Ch1Hudson) reported 
    
        from
            Broxbourne District, England@EE ..high im having difficulty in setting up BT login for sports app..can someone help 
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 Bikey McBikeface. 
    (@harpbikespa) reported 
    
        from
            Harpenden, England Bikey McBikeface. 
    (@harpbikespa) reported 
    
        from
            Harpenden, England@EE no service for over a week ? I have DM you. 😡 
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 Lynn Beattie 
    (@MrsMummypennyUK) reported 
    
        from
            Knebworth, England Lynn Beattie 
    (@MrsMummypennyUK) reported 
    
        from
            Knebworth, England@_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!! 
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 john armstrong 
    (@vegasuk) reported 
    
        from
            Woolmer Green, England john armstrong 
    (@vegasuk) reported 
    
        from
            Woolmer Green, England@EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help 
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 Sohāil 
    (@Solo_B) reported 
    
        from
            Luton, England Sohāil 
    (@Solo_B) reported 
    
        from
            Luton, England@EE fix your shit internet! 
- 
                
 Chris Hudson 
    (@Ch1Hudson) reported 
    
        from
            Broxbourne District, England Chris Hudson 
    (@Ch1Hudson) reported 
    
        from
            Broxbourne District, England@EE ..i ve tried to all..tried live chat ..had a dm..but still no one can help me re BT login..disgrace 
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 Last Stand 
    (@martin_namara) reported 
    
        from
            Broxbourne District, England Last Stand 
    (@martin_namara) reported 
    
        from
            Broxbourne District, EnglandPrepping for school our youngest.. New phone.. Cheaper contract thru online 3rd party still with @EE...tried to get a deal but they just give you a story that has no meaning to a client its all about them! Trying to cancel orig contract took details put on hold now 35 mins 👹 
- 
                
 KB🇬🇧🇮🇪 
    (@vodkachamp) reported 
    
        from
            Hemel Hempstead, England KB🇬🇧🇮🇪 
    (@vodkachamp) reported 
    
        from
            Hemel Hempstead, EnglandOn hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice 
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 Natalie Burgham 
    (@NatBurgham) reported 
    
        from
            Hatfield, England Natalie Burgham 
    (@NatBurgham) reported 
    
        from
            Hatfield, England@EE still having problems making & receiving calls in AL9 area 
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 maureen jones 
    (@MawsJ) reported 
    
        from
            Hemel Hempstead, England maureen jones 
    (@MawsJ) reported 
    
        from
            Hemel Hempstead, England@EE Having serious problems regarding Ee internet to contact up to thinking changing supplier. Q 
- 
                
 KB🇬🇧🇮🇪 
    (@vodkachamp) reported 
    
        from
            Hemel Hempstead, England KB🇬🇧🇮🇪 
    (@vodkachamp) reported 
    
        from
            Hemel Hempstead, EnglandGreat service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience 
- 
                
 Georgia Couch 
    (@georgia_couch) reported 
    
        from
            Luton, England Georgia Couch 
    (@georgia_couch) reported 
    
        from
            Luton, England@EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use? 
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 Alex 🇬🇧 🇩🇪 
    (@GreyWolfDesignz) reported 
    
        from
            Luton, England Alex 🇬🇧 🇩🇪 
    (@GreyWolfDesignz) reported 
    
        from
            Luton, England@EE Yup, no problems with other numbers as just checked 
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 Sebastian Garner 
    (@sebgarner) reported 
    
        from
            Hatfield, England Sebastian Garner 
    (@sebgarner) reported 
    
        from
            Hatfield, England@EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business. 
- 
                
 Chris Hudson 
    (@Ch1Hudson) reported 
    
        from
            Broxbourne District, England Chris Hudson 
    (@Ch1Hudson) reported 
    
        from
            Broxbourne District, England@EE can someone please help...this is a disgrace 
- 
                
 Lynn Beattie 
    (@MrsMummypennyUK) reported 
    
        from
            Knebworth, England Lynn Beattie 
    (@MrsMummypennyUK) reported 
    
        from
            Knebworth, EnglandShoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months. 
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 Stuart Alexander 
    (@Stuart_Gemini) reported 
    
        from
            Pirton, England Stuart Alexander 
    (@Stuart_Gemini) reported 
    
        from
            Pirton, England@EE your business support is just shy of non existent! 
EE Issues Reports
Latest outage, problems and issue reports in social media:
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 anthonymancs 
    (@anthonymancs) reported anthonymancs 
    (@anthonymancs) reported@EE My number is now on the ee network as was getting no where with @SMARTYMobileUK... issue 1 is I have a split port texts are still coming through on the @SMARTYMobileUK network as they haven't removed my number off 3. Also friends on ee can't contact me 
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 Gail 🌻💛 
    (@gailmcgowan1) reported Gail 🌻💛 
    (@gailmcgowan1) reportedHonestly so stressed out with @EE currently on day number 3 using my wife calling. Sort your network out. 
- 
            
 simone peake 
    (@peakie78) reported simone peake 
    (@peakie78) reported@EE Yes today was an issue. Also last weds, Thurs and Fri. 
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 Stevie K 
    (@the_k_bizzle) reported Stevie K 
    (@the_k_bizzle) reported@EE been having network dropouts and now getting H+ data speeds. Didn't realise I was in 2008 again :( your 5g network seems more flakey than usual :( any issues? 
- 
            
 🎀 aimee-louisa 🎀 
    (@victoriasbitchx) reported 🎀 aimee-louisa 🎀 
    (@victoriasbitchx) reported@tpwkwallis @EE i’m on ee sim only and i’ve had zero decent signal for weeks now 
- 
            
 michele buckley 
    (@chele1805) reported michele buckley 
    (@chele1805) reported@EE need some advice. My brothers son got my 78 year old mum to (unknowingly) stand as guarantor for his contract. She thought it was just the payments coming out her bank. Of course he hasn't paid it the the store are very unhelpful. How do we cancel the contract 
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 Sivi sivanesan 
    (@Srsivanesan) reported Sivi sivanesan 
    (@Srsivanesan) reported@EE So I can't get through to @EE , no data service/network+no support. Heard that a friend went through something similar a few weeks back followed by a week without any signal. Doesn't reassure me what's the point of remaining with them if calls can't be made? 
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 Rebecca Ripley 
    (@RebeccaRipley1) reported Rebecca Ripley 
    (@RebeccaRipley1) reported@EE if your customer service is going to be so poor that I have to spend around 4 hours on hold in the space of a month at least change the 5 songs that continuously play on hold!!! #ee #WatermelonSugar #helpme 
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 Leon Griggs 
    (@LeonGriggs11) reported Leon Griggs 
    (@LeonGriggs11) reported@EE upgraded my phone, registered my new sim, still not working after more than 24 hours. Help us out please (I would call but... no working sim) 
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 anthonymancs 
    (@anthonymancs) reported anthonymancs 
    (@anthonymancs) reported@EE @SMARTYMobileUK As now an ee customer and the issue originated with ee at the start that ee will actually look into this and resolve