EE Outage Report in Stevenage, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 22: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent EE outage reports came from the following cities: East Hyde, Luton, St Albans, Welwyn Garden City, Letchworth Garden City, Hitchin, Hatfield, Harpenden, Hoddesdon, Hertford, Royston and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 East Hyde |
Internet | |
| Luton |
TV | |
| St Albans |
Internet | |
| Welwyn Garden City |
Phone | |
| Letchworth Garden City |
Phone | |
| Letchworth Garden City |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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Jaysica Marvell
(@jaysica) reported
from
Stevenage District, England
@ChatMarketingUK @EE I’ve been waiting two weeks for mine and the last time I called up EE, just as they were about to explain the line disconnected and they didn’t call back. I’ve called 3 times now and no delivery date given yet. I never saw a 28 day waiting period when I ordered but it’s there now
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Ashley
(@ashleyrandell82) reported
from
Luton, England
@EE I have a iPhone 14 pro max on order I couldn’t order via app or online to use student or blue card I’ve been loyal for 14 years same number. But being called mate & not adding the discount to say cancel and order again the phones backlogged for over a month can somebody help
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ROB
(@97_BULLDOG_97) reported
from
Buntingford, England
@sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal
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ROB
(@97_BULLDOG_97) reported
from
Buntingford, England
@sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks
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Julian
(@Julian16722400) reported
from
St Albans, England
@EE What the number if it 150 I already tried give me a direct number preference to speak if possible the big mangers sorry don't want to sound rude
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Sergio
(@SergioMallardo) reported
from
St Albans, England
@MarcAllera @Qualcomm_EU @EE That’s all great Marc but if it takes your team weeks to fix a broken mast then it’s all a bit of waste of time, isn’t it? Half of St Albans has been without decent service since before Easter and your team can’t tell us when it’s going to be fixed
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@EE i can add an extra to my account for free, but how hard do you make it to set it up!! Ive ticked BT sport as my add on in my account. But nothing text wise has appeared. This is not a customer friendly experience.
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Sergio
(@SergioMallardo) reported
from
St Albans, England
@EE Will there be bill reductions on the back of this then? I’m not paying for a service I couldn’t use
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
@lizzieel @EE Apparently it is a known issue, has been for days, but on the My EE app says it's fine 🙄
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stephen payne
(@stephenpayne17) reported
from
St Albans, England
@EE Hi having trouble with mobile WiFi account can login but comes up with error on this page
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Kate Garlick
(@KateGarlick) reported
from
Hertfordshire, England
@EE Hello. Are you having system outage in Stevenage? We are struggling to get the business WiFi working.
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Andy Morgan
(@AndyAndysmorgan) reported
from
Welwyn Garden City, England
@mouthwaite @EE Unfortunately I'm having the same issues with O2, signal drops out in an area where I should get minimum 4g, they constantly double bill me, one for a number I've never had
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Richard Barker
(@penfoldholes) reported
from
Shefford, England
@EE virtually no service in BR5 area of Orpington for several days AGAIN and no update since 7.00 am yesterday. What’s going on ?
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Chris Hudson
(@Ch1Hudson) reported
from
Broxbourne District, England
@EE is your network down Herts
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Bikey McBikeface.
(@harpbikespa) reported
from
Harpenden, England
@EE intermittent no service for 2 months in Harpenden. No service now for 3 days. Customers can’t get me. #ee what’s going on. You arnt even answering DM.
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Dear @EE yiu got problems? Can't access voicemail.....
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Peter
(@peter_hollas) reported
from
Stevenage District, England
@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Luton, England
@EE Regards query from earlier, just spoke to your colleagues from PAYG Customer Service and everything is sorted 👍
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Sergio
(@SergioMallardo) reported
from
St Albans, England
@EE Any issues in AL1 St Albans? Only have 1 bar all of a sudden and no internet. Have restarted etc
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Luton, England
@EE Yup, no problems with other numbers as just checked
EE Issues Reports
Latest outage, problems and issue reports in social media:
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The Average FC Player
(@AverageFCPlayer) reported
@EE That’s great, but I was on hold for 30 minutes waiting to talk to someone unfortunately and couldn’t wait any longer. I’d just like to know if the problem is going to be fixed soon. I’ve been given ‘the problem should be fixed in the next 2 hours’ for three days now 😥
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Alun Prosser
(@LanzaroteCamel) reported
@EE That says there is a good signal, but it's bullsh!t. The transmitter tower is down. I am now having to use a neighbour's BT phoneline broadband. And the app is useless.
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Alun Prosser
(@LanzaroteCamel) reported
@EE Text or follow the link? I have to go back home now, back to no signal. How do I text or use internet there? GL19 3LA. It's been down ALL DAY.
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Alun Prosser
(@LanzaroteCamel) reported
@EE How am I supposed to call 150 or use the app when there is no signal and no internet because your transmitter tower is down yet again. I have had to drive somewhere else to get a signal to send this.
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patriot
(@Seanitro87) reported
@EE wtf is going on with your WiFi? Easily the worst WiFi I have ever had and I’m getting rid of it asap. Also mobile phone coverage has started to be crap.
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Scubajudge
(@tjlscuba) reported
@EE why haven’t you replied?? Terrible service!!
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AgricolaTheatre
(@AgricolaTheatre) reported
@EE is there a problem with accessing accounts on your website. It took ages for the login page to load and nothing happens when I put my details in
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Ash
(@ashley79xx) reported
@EE I try to dm you but the bot keeps telling me to call customer service. I can’t as I’m not in the UK I’m away on holiday! I can’t even call 150 hence the problem!
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J
(@ZamoraZinet) reported
@EE I’ve been trying all weekend to buy a laptop, tried on mobile site and the app. Is there an issue with your services?
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Lord Carter
(@LordACarter) reported
@EE our plan is out of contract nice rep resolved a query tried to put us through to retention team they did not want to know and told him to deal with us Guess we are off to new provider Disgusting could not careless retentions team Hope you are proud of this service#EE