EE Outage Report in Stevenage, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Stevenage come from postal codes SG1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at EE
EE is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stevenage, Hertfordshire, England
The most recent EE outage reports came from the following cities: Stevenage, Hertford, Letchworth Garden City, Luton, St Albans, Hatfield, Harpenden and Hertfordshire.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Phone | |
| Hertford |
Internet | |
| Letchworth Garden City |
Internet | |
| Luton |
Internet | |
| St Albans |
Phone | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stevenage, England
Latest outage, problems and issue reports in Stevenage and nearby locations:
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
On hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Luton, England
@EE Yup, no problems with other numbers as just checked
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Georgia Couch
(@georgia_couch) reported
from
Luton, England
@EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?
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Bikey McBikeface.
(@harpbikespa) reported
from
Harpenden, England
@EE no service for over a week ? I have DM you. 😡
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john armstrong
(@vegasuk) reported
from
Woolmer Green, England
@EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!
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maureen jones
(@MawsJ) reported
from
Hemel Hempstead, England
@EE Having serious problems regarding Ee internet to contact up to thinking changing supplier. Q
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Chris Hudson
(@Ch1Hudson) reported
from
Broxbourne District, England
@EE ..i ve tried to all..tried live chat ..had a dm..but still no one can help me re BT login..disgrace
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Dear @EE yiu got problems? Can't access voicemail.....
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Chris Hudson
(@Ch1Hudson) reported
from
Broxbourne District, England
@EE can someone please help...this is a disgrace
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!
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Sergio
(@SergioMallardo) reported
from
St Albans, England
@EE Any issues in AL1 St Albans? Only have 1 bar all of a sudden and no internet. Have restarted etc
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Stuart Alexander
(@Stuart_Gemini) reported
from
Pirton, England
@EE your business support is just shy of non existent!
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Luton, England
@EE Regards query from earlier, just spoke to your colleagues from PAYG Customer Service and everything is sorted 👍
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Sebastian Garner
(@sebgarner) reported
from
Hatfield, England
@EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.
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Peter
(@peter_hollas) reported
from
Stevenage District, England
@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Prepping for school our youngest.. New phone.. Cheaper contract thru online 3rd party still with @EE...tried to get a deal but they just give you a story that has no meaning to a client its all about them! Trying to cancel orig contract took details put on hold now 35 mins 👹
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Robin Juste Emery
(@robinjuste) reported
@EE what should we do if our Emergency phone alert test didn’t go off? Not all my family received their alert and their on your network. Thanks!
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Margins36
(@margins36) reported
Anybody else with an @O2 pay as you go sim not get the emergency alert? All of our contract @EE phones did?
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Margins36
(@margins36) reported
Well all of the @EE phones got the emergency alert but the pay as you go O2 did not get an alert!?!
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Karen Horne
(@mrskhorne) reported
from
Sheldon, England
Youngest son on the @EE network got the 🚨 myself, husband & other sons on @ThreeUK didn’t get an alert -seriously worried if youngest is responsible for emergencies in our household, he can’t even be bothered to come out of his room if the smoke alarm goes off #EmergencyAlerts
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Gary Blake
(@BlakeGazza) reported
My son is @EE and received his message, myself, wife and a few friends all on @ThreeUK never received anything
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Scary Spice 💋
(@TanithTweets) reported
I never thought I’d say that @O2 are worse than @EE but I’m saying it. O2 are the worst.
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James Powers
(@ItsJamesPowers) reported
@EE £123.37 to upgrade a product 4 months early when said product is only £199 to buy brand new is ridiculous. It's paired plan so the data is never used, but yet I can't transfer the data to my phone account which the watch does use. I'm literally paying for nothing.
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Ricky Dukes
(@RickyJDukes) reported
. @EE boasts "The UK's best network 9 and a half years in a row" - after today's utter appalling service (charging me for a phone line I didn't want for 8 years!) I'd hate to experience the worst! #EE #Disgusting #CustomerService
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Garry Clarkson 🌻
(@garry_clarkson) reported
from
Leeds, England
@EE Get your tablets out. Never mind the cost. Scam scam scam £££££££££&£££&££
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Mark Douglas
(@MarkDouglas84) reported
So much for the UK Government alarm test. No alarm or message on my phone! @EE is there an issue that it’s not working?