EE

EE Outage Report in Welwyn, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Welwyn come from postal codes AL6.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Welwyn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Welwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Welwyn, Hertfordshire, England 02/04/2026 17:05

February 04: Problems at EE

EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Welwyn, Hertfordshire, England

The most recent EE outage reports came from the following cities: Welwyn, Luton, Potters Bar, Hatfield, Baldock, Letchworth Garden City, Abbots Langley, Stevenage, Hitchin, Hemel Hempstead, Hertford, St Albans and Waltham Cross.

Loading map, please wait...
City Problem Type Report Time
United KingdomWelwyn Wi-fi
United KingdomLuton Phone
United KingdomLuton Phone
United KingdomPotters Bar Phone
United KingdomLuton Internet
United KingdomHatfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Welwyn, England

Latest outage, problems and issue reports in Welwyn and nearby locations:

  • paulondon666 pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

  • louioo Louis Esner (@louioo) reported from Enfield Lock, England

    @EE I keep getting a notification from voicemail that I haven't activated my voicemail. I have recently (via EE website live chat) asked for my voicemail to be activated, which they confirmed they did. Could someone please help me as I currently have no voicemail #NoVoicemail

  • harpbikespa Bikey McBikeface. (@harpbikespa) reported from Harpenden, England

    @EE intermittent no service for 2 months in Harpenden. No service now for 3 days. Customers can’t get me. #ee what’s going on. You arnt even answering DM.

  • paulondon666 pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    @lizzieel @EE Apparently it is a known issue, has been for days, but on the My EE app says it's fine 🙄

  • Greenworks10 Gardens East (@Greenworks10) reported from Enfield Lock, England

    @EE What's happened to your customer service??? I've rung countless times and can't get through, left messages that no one ever replies to. Very poor reception all of a sudden and need help!

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from London Colney, England

    @EE #5G #network EE has terrible 5G in London West End. Using my phone today in Covent Garden and it constantly drops calls. Internet is very slow. Had 4G and it was so much better. EE has deteriorated. Problems with EE 5G since I upgraded months ago.

  • v7___ELDN VP (@v7___ELDN) reported from London Colney, England

    @EE why is your website not working?

  • paulondon666 pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Help

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from London Colney, England

    @EE #5G In central London and usual dropped calls again from EE 5G. Had four dropped calls and internet poor. Useless!

  • ryanizzle19 Ryan Hammond (@ryanizzle19) reported from Enfield Lock, England

    @EE hurry up and fix this network out!!! You’re a multi million pound company and you can’t even employ staff to maintain your so called great 4G service!!!

  • paulondon666 pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

  • Ch1Hudson Chris Hudson (@Ch1Hudson) reported from Broxbourne District, England

    @EE is your network down Herts

  • stephenpayne17 stephen payne (@stephenpayne17) reported from St Albans, England

    @EE Hi having trouble with mobile WiFi account can login but comes up with error on this page

  • _Nathan_Lewis_ Nathan Lewis (@_Nathan_Lewis_) reported from London Colney, England

    . @EE Officially the worst home broadband! And customer service sucks too! Everyday I have to call and explain the same issue over and over! We will call you back. Do they ever! 😡

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @EE i can add an extra to my account for free, but how hard do you make it to set it up!! Ive ticked BT sport as my add on in my account. But nothing text wise has appeared. This is not a customer friendly experience.

  • SergioMallardo Sergio (@SergioMallardo) reported from St Albans, England

    @EE Will there be bill reductions on the back of this then? I’m not paying for a service I couldn’t use

  • AndyAndysmorgan Andy Morgan (@AndyAndysmorgan) reported from Welwyn Garden City, England

    @mouthwaite @EE Unfortunately I'm having the same issues with O2, signal drops out in an area where I should get minimum 4g, they constantly double bill me, one for a number I've never had

  • KateGarlick Kate Garlick (@KateGarlick) reported from Hertfordshire, England

    @EE Hello. Are you having system outage in Stevenage? We are struggling to get the business WiFi working.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from London Colney, England

    @EE #5G #network Same unreliable useless EE 5G service. I am in London West End and calls keep dropping, internet slow. Phone showing 3G signal. 4G was better. EE network service is going backwards. 👎🏻

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • WA55YYY FPL YD🧲⚡ (@WA55YYY) reported

    @northolt3103 @EE Also been with EE for over 15 years. You are correct ✅ their signal has gone downhill

  • Chasing_Choice Chasing Choice (@Chasing_Choice) reported

    @northolt3103 @EE Yes! Signal has become terrible. I thought it was my iPhone getting “old” iPhone 15 and that I am not on a 5G contract but clearly it isn’t just me ! Not good @EE

  • Night__Nomad R (@Night__Nomad) reported

    @northolt3103 @EE 2026 and i still can't get signal in an ordinary brick house. 5G rollout has been a joke.

  • RachelB81861032 Rachel Bradbury (@RachelB81861032) reported

    @northolt3103 @EE My provider used their network and it's much worse than O2 but after O2 was putting up prices again I changed after 29 years with them, Feb up with paying 3* as much for less.

  • wanna_be_dj Matty M (@wanna_be_dj) reported

    @northolt3103 @EE The phantom 5G. I have a work phone on EE and a personal phone on O2. EE has better overall signal but a lot of the time the 5G is shocking on both. It’s 3G at best. Think they just changed the icon to make us think we’re getting the best possible signal.

  • shaneRidsdale1 shane Ridsdale (@shaneRidsdale1) reported

    @northolt3103 @EE I’m with EE for broadband, have issues every other month, need to look after everyone, only seem to love new customers, f the ones paying thousands

  • MacAskill00 MacAskill (@MacAskill00) reported

    @sharkinjeans1 @northolt3103 @EE Tesco use the O2 network and does not use other networks.

  • epixnews Mark Paul (@epixnews) reported

    @northolt3103 @EE Had to go to Vodafone 4g network. EE 5G no signall just about eeverywhere. Giffgaff / 02 same. Back to an old network and it works again, faster, good signall mist places

  • MostlyVV MostlyVV (@MostlyVV) reported

    @northolt3103 @EE I am missing calls. People leave me voicemails and the call does not even register on my phone. It is not on silent and has network bars.

  • RachelB81861032 Rachel Bradbury (@RachelB81861032) reported

    @northolt3103 @EE Their internet is terrible.