EE Outage in Welwyn, Hertfordshire, England

@MarcAllera @Qualcomm_EU @EE That’s all great Marc but if it takes your team weeks to fix a broken mast then it’s all a bit of waste of time, isn’t it? Half of St Albans has been without decent service since before Easter and your team can’t tell us when it’s going to be fixed

@EE why is your website not working?

@EE What's happened to your customer service??? I've rung countless times and can't get through, left messages that no one ever replies to. Very poor reception all of a sudden and need help!

@EE i can add an extra to my account for free, but how hard do you make it to set it up!! Ive ticked BT sport as my add on in my account. But nothing text wise has appeared. This is not a customer friendly experience.

@EE Will there be bill reductions on the back of this then? I’m not paying for a service I couldn’t use

@lizzieel @EE Apparently it is a known issue, has been for days, but on the My EE app says it's fine 🙄

. @EE Officially the worst home broadband! And customer service sucks too! Everyday I have to call and explain the same issue over and over! We will call you back. Do they ever! 😡

@EE Hi having trouble with mobile WiFi account can login but comes up with error on this page

@EE Hello. Are you having system outage in Stevenage? We are struggling to get the business WiFi working.

@EE hurry up and fix this network out!!! You’re a multi million pound company and you can’t even employ staff to maintain your so called great 4G service!!!

@mouthwaite @EE Unfortunately I'm having the same issues with O2, signal drops out in an area where I should get minimum 4g, they constantly double bill me, one for a number I've never had

@EE #5G In central London and usual dropped calls again from EE 5G. Had four dropped calls and internet poor. Useless!

@EE Help

@EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

@EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

@EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

@EE #5G #network Same unreliable useless EE 5G service. I am in London West End and calls keep dropping, internet slow. Phone showing 3G signal. 4G was better. EE network service is going backwards. 👎🏻

@EE is your network down Herts

@EE #5G #network EE has terrible 5G in London West End. Using my phone today in Covent Garden and it constantly drops calls. Internet is very slow. Had 4G and it was so much better. EE has deteriorated. Problems with EE 5G since I upgraded months ago.

@EE intermittent no service for 2 months in Harpenden. No service now for 3 days. Customers can’t get me. #ee what’s going on. You arnt even answering DM.

@EE I can't access your app because you've updated it. I need data. Help?

@EE Sort your shite signal out and I’ll stop swearing. I’ll ******* wait….. DE5.

@EE my 4G and overall signal has been shocking this past week. My phone couldn’t connect to the internet or even take calls today. How is this ok?

@EE offered me the TCL phone, saying it was an amazing phone. It's terrible, EE lie.

@NIStats @EE Same with 3 Marshall. In Tenerife atm without any signal issues but can't make a call sitting in the house in Belfast. Been with them over 20 years, lately is the 1st I've had major problems

@EE Just wondering! It’s EE down?? My broadband just stopped and not costumer service available to help!

@EE what’s going on? My internet is down and no phone to call to support!!!!

Great service @EE Had a problem with my phone so chatted to a agent online very helpful and got it sorted 👍

@EE That's a terrible deal!

@EE Terrible service, 3 weeks of internet issues. Engineer visit. All fixed apparently. No, not fixed, unable to download or watch anything online. 3 years of complaints, Top dollar prices, bargain basement service.