EE Outage in Welwyn, Hertfordshire, England

@EE #5G #network Same unreliable useless EE 5G service. I am in London West End and calls keep dropping, internet slow. Phone showing 3G signal. 4G was better. EE network service is going backwards. 👎🏻

@EE is your network down Herts

@EE #5G #network EE has terrible 5G in London West End. Using my phone today in Covent Garden and it constantly drops calls. Internet is very slow. Had 4G and it was so much better. EE has deteriorated. Problems with EE 5G since I upgraded months ago.

@EE intermittent no service for 2 months in Harpenden. No service now for 3 days. Customers can’t get me. #ee what’s going on. You arnt even answering DM.

@EE I keep getting a notification from voicemail that I haven't activated my voicemail. I have recently (via EE website live chat) asked for my voicemail to be activated, which they confirmed they did. Could someone please help me as I currently have no voicemail #NoVoicemail

@EE beware of EE customer service offering “better” deals over the phone. They will lie to you and you could end up with a tariff you didn’t want. #mobile #cellular

@EE Good evening,i upgraded my contract on sat eve, new phone was told via mail to ring 0800 0790531,due to some minor details b4 the new mob is despatched, 5-5hours later u cant get through as always busy.. Why ask a customer to ring in when u know the lines are soo busy?

Dear @EE yiu got problems? Can't access voicemail.....

@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

@EE Regards query from earlier, just spoke to your colleagues from PAYG Customer Service and everything is sorted 👍

@EE Any issues in AL1 St Albans? Only have 1 bar all of a sudden and no internet. Have restarted etc

@EE Yup, no problems with other numbers as just checked

@EE so your store won’t issue me with a SIM card as my passport is out of date - no passports are being issued due to the pandemic! Surely you could help in these unusual times

@EE no service for over a week ? I have DM you. 😡

@EE Having serious problems regarding Ee internet to contact up to thinking changing supplier. Q

@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.

On hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice

Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience

Prepping for school our youngest.. New phone.. Cheaper contract thru online 3rd party still with @EE...tried to get a deal but they just give you a story that has no meaning to a client its all about them! Trying to cancel orig contract took details put on hold now 35 mins 👹

@EE Today's call to cc was advised as I had got one security question wrong to down load app and do it through there nope nothing there. I am a vunerable person bought a new ipad as mine had died during process of taking old sim out to new I lost it eyes not good. Help

@LePhantomDennis @christatum4949 @EE Ngl gotta give samsumg credit for holding onto support for as card for so long after other oems dropped it, btw are there still OEMs that sell flagships with as card support. If not than that sucks 😟

@EE is the 5G tower down? because i just got my iphone 11 pro max that i upgraded to today and all of a sudden half an hour ago i have no mobile data?

@EE i ordered a phone today (18th) and didn’t realise i had selected an expert to help me set up, is there a way for me to cancel this as this is not necessary for me

@EE i have ordered a new phone today. didn’t realise i selected someone to help me set it up, can i cancel this and still receive it tomorrow without the additional help?

@EE Once Again EE have decided to let me down. No New Sim Card as promised due to my new contract. However Taken the money!! Looks like I’m contacting the bank for undelivered goods!

@EE having major problems with broadband. Would send you speedtest screenshot but it's slow it won't load. This is an ongoing problem and getting very frustrated.

@JasminePhoenix_ @EE Literally sick and tired of never having any signal I wouldn’t mind if I lived in the middle of nowhere driving me mad 😩😩 xxxx

What is the point in me having a phone when I can’t access my network or the internet ever? @EE what is going on with the crap signal? I’ve had one bar for the last three days?!

@EE I'm absolutely fuming been a customer for 8 years and just been called a liar from your tier 2 tech team I won't be paying anymore bills