EE Outage in Belfast, Northern Ireland

@EE after 2 great years of service with EE I get charged for xtra add to plans not on my account both in November and December resulting in huge bills at Xmas. Bank statement showing bill paid as alway until 13th of jan! Never missed a payment and no reminder or warning from ee

@kazbo81_karen @EE Did your phone arrive Karen? Just wondering as I have exactly the same issue but with Virgin.

@EE To paraphrase Walter white, never sample your own product... id drink the profit in coffee

@EE Help desk working I’m sure envolves an endless supply !

Yep. Thank you Joan x Phone dies under @EE contract and they won’t even replace it so that she can continue to honour her end of the contract - paying for a workable service. Disgraceful.

@EE What a time I’ve had getting an Apple Watch, I ordered a 44mm Apple series 5 watch two weeks ago, last week the wrong watch arrived a 40mm watch, DPD failed to collect the watch yesterday and I cannot reorder an other 44mm watch until is returned to EE, Cst service so useless

@EE I got the watch paired no issue, it’s just that I can’t turn my mobile plan on. It just tells me it’ll take 24 hours (it’s been a few days) and to contact EE and quote code 030 😂 if that helps

@GaryStewart07 @EE @ThreeUK I know I never had an issue until I needed my sim only to work in America and they couldn’t offer, so here I am at three! But they are awfulllll and slow 🙈

@EE a little disappointed that my smart plan is £2 more expensive as an existing customer compared to a new customer. 😢

@EE is it possible to get out of my contract, the signal where I live is non existent

.@EE #broadband was down for about 10 minutes in #BT16 area this evening. It’s back up now but thought I’d report it 👍

@MrJSAllen @EE Mind you, NI is usually 20 years behind everyone else but at least there’s a signal for Grindr lol x

@EE Already a customer of over 15 years :). The phone has been delivered, won't get home till after 6 though. A long day awaits

@EE Hi, my wifi has been running slow all day, even down to 6Mbps, the is the second time in the past week this has happened. Wondering if you could sort this out

@EE I am a new customer.. bought sim a few hours ago.. I have registered and would like to top up but it is just not happening. Can you help?

@EE @loulouisgrowing Same problem for me

@EE Hello been getting poor reception in our house since yesterday. Call 150 and keep getting cut off and the 24/7 service fails to register. Hugely frustrating and expecting important calls.

@EE is the app down for checking ky account as it wont let me log on the app or on a web browser??

@EE Hi. Yup same thing every time I go on line to site it’s blocked I can’t even sign in

@ReadyBusiness @VodafoneUKBiz Supporting small businesses? Have done nothing but bill me monthly and given me nothing! Called their customer services and got spoken to like a ****! Awful company to deal with! DO NOT GO WITH THESE! Go with @EE instead

@EE I’ve been over charged £170 and had the phone out down on my by one of your staff, how do I make a complaint?

Received a text message from @EE (or so it said) saying they failed to take my payment and to follow a link however the app and the statement says they won’t be taking it until the 1st :/ surely this was a scam and if there was an issue it wouldn’t flag up until the 1st right?!

Moving from @EE to @ThreeUKSupport is possibly the stupidest thing I have done. Can’t get on their app to use the live chat, no contact number anywhere for a call centre, not been able to send text messages for a week. Absolutely disgusting network and no one wants to help!