EE Outage Report in Belfast, Northern Ireland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Belfast come from postal codes BT1 and BT7.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Belfast, Northern Ireland
The chart below shows the number of EE reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (35%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Belfast, Northern Ireland
The most recent EE outage reports came from the following cities: Newtownabbey, Belfast, Ballyclare, Antrim and Newtownards.
| City | Problem Type | Report Time |
|---|---|---|
 Newtownabbey |
Phone | |
| Belfast |
Phone | |
| Ballyclare |
Phone | |
| Newtownabbey |
Phone | |
| Antrim |
Phone | |
| Belfast |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Belfast, Northern Ireland
Latest outage, problems and issue reports in Belfast and nearby locations:
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Gilly Campbell
(@Gcampbellini) reported
from
Belfast, Northern Ireland
Yep. Thank you Joan x Phone dies under @EE contract and they won’t even replace it so that she can continue to honour her end of the contract - paying for a workable service. Disgraceful.
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Mark 🏴
(@hockeybhoy) reported
from
Belfast, Northern Ireland
I can’t believe it’s 17, yes 17 years, since I became an @EE mobile phone Customer. Where does time go?
-
Sarah Cregg
(@SarahDawson83) reported
from
Bangor, Northern Ireland
@EE my broadband speed has been gradually deteriorating over the last week. Today has been the worst so far, are there issues?
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@EE To paraphrase Walter white, never sample your own product... id drink the profit in coffee
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Prichy AFC
(@MarkUprichard) reported
from
Hillsborough, Northern Ireland
@EE is it possible to get out of my contract, the signal where I live is non existent
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Gary Corr
(@GaryCorr) reported
from
Belfast, Northern Ireland
@GaryStewart07 @EE @ThreeUK I know I never had an issue until I needed my sim only to work in America and they couldn’t offer, so here I am at three! But they are awfulllll and slow 🙈
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Jamie Clarke
(@Totaljamie) reported
from
Belfast, Northern Ireland
@EE I got the watch paired no issue, it’s just that I can’t turn my mobile plan on. It just tells me it’ll take 24 hours (it’s been a few days) and to contact EE and quote code 030 😂 if that helps
-
Neil M
(@njmcode) reported
from
Greenisland, Northern Ireland
@EE I was called the next day to say that the engineer had an 'access issue', which I'm afraid must be false - we were present all day and even had other tradesmen come and go. Now I can't get online til Thursday which is affecting my work schedule.
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itconor
(@itconor) reported
from
Comber, Northern Ireland
@EE Help desk working I’m sure envolves an endless supply !
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Evadne W.
(@evadne) reported
from
Belfast, Northern Ireland
@EE Signal still bad in BT1 3FE area, only 2 bars now with iPhone 12 Pro, previously full. Sorry DM failed earlier.
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Neil M
(@njmcode) reported
from
Greenisland, Northern Ireland
@EE I was expecting a Fiber Plus install between 1-6pm today. No-one showed up and I've had no related calls or texts today. Can you help please?
-
Jonny Clark
(@belfastroadster) reported
from
Dundonald, Northern Ireland
.@EE #broadband was down for about 10 minutes in #BT16 area this evening. It’s back up now but thought I’d report it 👍
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donnaspongebob
(@donnaspongebob) reported
from
Newtownabbey, Northern Ireland
@kazbo81_karen @EE Did your phone arrive Karen? Just wondering as I have exactly the same issue but with Virgin.
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phillip kerr
(@phillipkerr79) reported
from
Belfast, Northern Ireland
@EE after 2 great years of service with EE I get charged for xtra add to plans not on my account both in November and December resulting in huge bills at Xmas. Bank statement showing bill paid as alway until 13th of jan! Never missed a payment and no reminder or warning from ee
-
Aoibhéann McCann
(@AoibhIrish) reported
from
Holywood, Northern Ireland
@EE Hello I am unable to get data on my phone. It was working earlier. I even reset the phone. It's a new account and phone with you, bought end of Dec. I am having to use my Rep of Ireland phone to tweet and it costs so much. Please help, nothing is working.
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Paddy R
(@paddyr650) reported
from
Belfast, Northern Ireland
I've just been told that @EE is not going to fix the broken mast near my home until the end of November. The end of bloomin' November! I really hope that this is a joke as it's already been broken for over 2 weeks! Surely @EE that time frame isn't correct. What am I paying for?
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Misskells
(@misskells_kb) reported
from
Whiteabbey, Northern Ireland
@the_pintman @MatthewMacleo13 @EE Paddy, you need to get a life! Trolling on everyone's posts who had a problem with the network! To much time on your hands 🙄
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Teale Stanton
(@ThatTealeGuy) reported
from
Belfast, Northern Ireland
@EE Ee sucks in Belfast too! 4 months till I leave thank god
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Jamie Clarke
(@Totaljamie) reported
from
Belfast, Northern Ireland
@EE a little disappointed that my smart plan is £2 more expensive as an existing customer compared to a new customer. 😢
-
Davy Daly
(@davydaly01) reported
from
Belfast, Northern Ireland
@EE What a time I’ve had getting an Apple Watch, I ordered a 44mm Apple series 5 watch two weeks ago, last week the wrong watch arrived a 40mm watch, DPD failed to collect the watch yesterday and I cannot reorder an other 44mm watch until is returned to EE, Cst service so useless
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ace
(@acetrigger) reported
from
Walthamstow, England
@EE hi can someone help me. I was at the final stage of upgrade and the phone cut out.
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Jason #MUFC ⚽️
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱
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JonathanDoidge
(@JonathanDoidge) reported
from
Guiseley, England
@EE very poor service tonight... #why
-
AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Tottenham, England
Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)
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Hugo Slime
(@HugoSlime) reported
from
Walthamstow, England
So after 3 of @EE #broadband "quality" assurance team break their appointments with no apologies with one lying about trying to phone late, the fourth says reason for poor service is my @Sonos equipment. So I have to live without sounds for 24hrs. #ee #badcustomerservice
-
Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Stephen Evanson🖤🤍💙🤍💛
(@evanson316) reported
from
Crewe, England
@EE Any chance you can get my broadband running above the 18mbps it’s currently running at?! Also, I’m sat 7ft away from the router and my phones signal is proper garbage?! Any ideas??? Thanks.
-
Phill Peck
(@StevePeckandson) reported
from
Somersham, England
@EE is there a way I can get in touch with customer services if I don’t know the account phone number. I havnt pod my bill because I’d like to cancel the contract that is no longer use shut impossible to speak to someone
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...