EE Outage in Rickmansworth, Hertfordshire, England

Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

@GemJars1878 @EE Been told that, but I'm on Virgin, which is terrible as well.

@EE #5G #network Same unreliable useless EE 5G service. I am in London West End and calls keep dropping, internet slow. Phone showing 3G signal. 4G was better. EE network service is going backwards. 👎🏻

@EE when will the signal in a Buckinghamshire improve? For the last week the signal is so poor there is no 4G???

@EE #5G #network EE has terrible 5G in London West End. Using my phone today in Covent Garden and it constantly drops calls. Internet is very slow. Had 4G and it was so much better. EE has deteriorated. Problems with EE 5G since I upgraded months ago.

@hindleyoung @EE @MarcAllera As somebody who used to work for them, that makes me really sad. Unfortunately we got bought by BT, who promised not to screw us up, and then, erm, did. That’s why I left. Marc is a good guy though, so I hope he will fix things for you.

@EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time

@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

@EE Unable to login to the IOS app over the last few days. Removed and reinstalled with no luck. Any known issues?

@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

@EE beware of EE customer service offering “better” deals over the phone. They will lie to you and you could end up with a tariff you didn’t want. #mobile #cellular

@Jackson93439084 @EE It's a crap ad too. @EE

@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

@virginmedia have the worst customer service I know of... @EE & @SkyHelpTeam are SO much better. I messaged Virgin at 10:30 on Thursday, as a very longstanding customer & waited over an hour for them on the phone before giving up. At 5:30pm Friday, they still have not replied!

@EE Any issues in AL1 St Albans? Only have 1 bar all of a sudden and no internet. Have restarted etc

@EE Are you guys blocking @BTP 61016 as trying to report a issue and it reports error 28

@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

@EE good morning maybe you can help with a problem I have with your mobile app on my android phone and tablet Since EE did maintenance last Thursday my application won't open

@ianbennell75 @EE I have in the past. Considering I pay EE by direct debit I assumed it was a scam and deleted the text. I did chuckle at the spam email I had from Amanzon the other day, poor effort.

@EE why are we no longer getting signal at home Sheffield S17

@EE Got a message on tablet saying having problems taking payment , tried logging into account to resolve but cannot gain access online to account.

@ColinTheMathmo @EE What I don't understand is why you're left without service. Who set the "disconnection" date?

@EE The status page still says ETC Jan 25th. The news yesterday from them via 150 is that it will be Feb 5th. I still don't have landline or broadband, and don't expect to until Feb 5th, despite being promised faithfully there would be no interruption in service.

Having phone signal issues on the @EE network today. No bars showing & can't messages or receive calls. @EE can you help?

@EE are there issues with broadband today? Mines not working.

@EE I was told yesterday that now that my broadband is out of contract it nearly doubles in price. I am moving out in 5 months so can't take out new 18 month contract. Why can't I just extend for 5 months? Been an EE customer since it was Orange!

@EE really poor coverage at my current location struggling to get 4g