EE

EE Outage Report in Loftus, Redcar and Cleveland, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Loftus, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Loftus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Loftus, Redcar and Cleveland, England 12/29/2025 11:55

December 29: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Loftus, England

Latest outage, problems and issue reports in Loftus and nearby locations:

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

  • Heyitslouise543 Louise Cornforth (@Heyitslouise543) reported from Whitby, England

    @EE huge help needed. I had my phone stolen so I got my sim blocked. Managed to get a replacement phone and sim. How do I get my old number back

  • TitchTV Dave (@TitchTV) reported from Guisborough, England

    @PorscheSauce @EE I’ve been with 3 for 10 years. Never been any agro at all. Two contracts. Even when I lived in The Dales coverage was good.

  • Heyitslouise543 Louise Cornforth (@Heyitslouise543) reported from Whitby, England

    @EE It’s due October. I can upgrade early but the cost is ridiculous. It’s cheaper as a new customer and I have been with you guys for yonks so it’s a bit naughty

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Loftus, England

    So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

  • Stonehouse88 Scott Stonehouse (@Stonehouse88) reported from New Marske, England

    @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lukemckibben Luke Mc Kibben (@lukemckibben) reported

    Yet another release day fail from @EE this will be my last update I’m just going to start going to apple directly instead

  • iffybiffa Mark Bunn (@iffybiffa) reported

    @EE just received new phone in a damaged condition! Trying get through to someone to help but every department doesn’t want to know! DM me please

  • ThePrizeForce Mike Wood (@ThePrizeForce) reported

    @Frankfurt132 @EE I'm guessing it's a reference to digits i.e. fingers. Have to dial their number with your digits therefore the service is digital. Been on the phone for 60 minutes and counting, losing the will to live. #PrayForMike

  • ThePrizeForce Mike Wood (@ThePrizeForce) reported

    In the process of switch to @EE and blimey the service is rubbish. Bought a SIM via Web, started a live chat to find out order progress was told that because I ordered online I needed to phone the 'Digital' sales team. Apparently digital doesn't mean what I thought it meant.

  • KeyringHardhat 🏳️‍🌈 kieron | he/him 🇺🇦 (@KeyringHardhat) reported

    @RickiJDanks @EE @ajh2604 Nope, apparently internal process and woefully terrible online ordering processes are to blame. Complaint has been raised.

  • HEELStepzYES ‎Stephen™ ‎​ ‎ ‎​ ‎ (@HEELStepzYES) reported

    @Jashanks79 @EE Same happened to me. Upgraded from my 12 Pro Max and was told my 14 Pro Max will be delivered. Sold my 12 and now my 14 isn’t coming. They said it should arrive within 28 days, called back and they said 14 days, called again and then said 1 week. Shocking service.

  • HillsboroHome Following 🇺🇦 (@HillsboroHome) reported

    @EE I have ended my broadband service with you and despite your support guys saying that attempts to take money will cease I continue to get emails say I owe you. Stop them please.

  • TimPerryAgain Tim Perry (@TimPerryAgain) reported

    @EE please help me understand why my plan is £23 (including VAT) but I get charged £25.99?

  • emil109 Paul Barnett (@emil109) reported

    Thanks @EE for leaving me without a useable phone for at least 4 days now. @O2 to the rescue having to use my iPads SIM card until I can get a physical replacement for you. All because you don’t support esim transferring between devices. Slow clap for @ee.

  • Joshsamuelatan Josh Atan (@Joshsamuelatan) reported

    @EE any chance of cutting down the amount of automated messages when we call up ?? literally was on the phone listening to automated messages for 5 minutes when the actual phone call took less than 30 seconds....