EE outages and service status in Loftus, England

Problems in the last 24 hours in Loftus, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Loftus, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Loftus, England

The most recent EE outage reports came from the following cities: Whitby.

Community Discussion

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EE Issues Reports Near Loftus, England

Latest outage, problems and issue reports in Loftus and nearby locations:

• 
  lynn graham (@lgchoc1971) reported 48 seconds ago from Redcar, England

  @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

• 
  Liam Mellor (@LiamMellor) reported 3 minutes ago from Redcar, England

  @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

• 
  Daniel Hill (@DanielHill21) reported 5 minutes ago from Redcar, England

  @EE can you help with an email I’ve received?

• 
  Scott Stonehouse (@Stonehouse88) reported 13 minutes ago from New Marske, England

  @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

• 
  Mat Trousdale (@MatChefTrout) reported 17 minutes ago from Commondale, England

  @EE Why is 'my EE' so pitifully terrible? Why doesn't it work well on mobile devices? Why do you get to determine what password I can use?

• 
  Dave (@TitchTV) reported 21 minutes ago from Guisborough, England

  @PorscheSauce @EE I’ve been with 3 for 10 years. Never been any agro at all. Two contracts. Even when I lived in The Dales coverage was good.

• 
  lynn graham (@lgchoc1971) reported 24 minutes ago from Redcar, England

  @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

• 
  Louise Cornforth (@Heyitslouise543) reported 24 minutes ago from Whitby, England

  @EE huge help needed. I had my phone stolen so I got my sim blocked. Managed to get a replacement phone and sim. How do I get my old number back

• 
  Liam Mellor (@LiamMellor) reported 30 minutes ago from Redcar, England

  @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

• 
  Rave With Dave UK (@ravewithdaveuk) reported 41 minutes ago from Nunthorpe, England

  @EE This has been done already! makes no difference, others have posted about the same issue

• 
  #hellomynameis Paul (@pauljonesking) reported 41 minutes ago from Loftus, England

  So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

• 
  lynn graham (@lgchoc1971) reported 41 minutes ago from Redcar, England

  @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

• 
  Louise Cornforth (@Heyitslouise543) reported 59 minutes ago from Whitby, England

  @EE It’s due October. I can upgrade early but the cost is ridiculous. It’s cheaper as a new customer and I have been with you guys for yonks so it’s a bit naughty

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Polemic Paine (@PolemicTMM) reported 4 minutes ago

  This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not your. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.

• 
  jessie (@j4m_9) reported 4 minutes ago

  so my @EE phone won’t make or receive calls. Tried every solution listed on their website to no avail. Only option to get in touch is to call 150. And how can I do that when I can’t make calls????

• 
  David Robinson (@PonsAeliusKid) reported 5 minutes ago

  @EE I’ve called the technical team and they’ve said they can’t provide support. As the internet is down, we can’t turn the heating on in our home.

• 
  L Davies (@Leedavi39933109) reported 6 minutes ago

  @EE Please avoid this company if you don’t want sky high mobile phone bills, expensive broadband that’s not a patch on virgin plus awful customer services, can’t wait to be out of contract, try ID mobile for phone and virgin for broadband

• 
  debbiemacleod (@debbiedons) reported 7 minutes ago

  @EE how can we contact your broadband service? My dad has been trying all day up get through!

• 
  CommonSense? (@AllTooNoisy) reported 9 minutes ago

  @EE @BT Hi, I keep getting multiple requests to return hardware. Even though you cancelled my contract by mistake. Your colleague admitted that. I’ve requested a return kit 3 times. Not going to bother anymore. Appalling service. Would be nice to speak to someone on the uk

• 
  David Elliott (@DJE1007) reported 12 minutes ago

  @EE Hi, I am a new broadband customer & am trying to link it to your app. It keeps asking me for an account number which I can’t find, don’t seem to have an email with it on. How can I find out my account number? Thanks

• 
  Ian Bennett (@bernifresh) reported 13 minutes ago

  @ee Why can I not get 5G+ access on we business sim only. Just upgraded only to find out that even on an all-rounder tariff you cannot have access. I will have to cancel this upgrade and move network after 30 years (orange to ee account).

• 
  Stephen Maddock (@stephenm68) reported 15 minutes ago

  Hey @EE As a longtime customer I’m very unimpressed with yr customer service to my Dad (93) You: - Made him move from BT -> EE - Told me you’d switch his DD over - Failed to do this so he missed 1st payment - Ignored his complaint & request for refund - Charged him a late fee!

• 
  Surtsey (@SurtseyAna) reported 15 minutes ago

  @EE Call you - on a phone that's not working? Use the app - on a phone that's not working? Or go to your website on a PC, so the website can send an authentication text - to phone that's not working? Did anybody think this through?