EE outages and service status in Loftus, England

Problems in the last 24 hours in Loftus, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Loftus, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Loftus, England

Latest outage, problems and issue reports in Loftus and nearby locations:

• 
  lynn graham (@lgchoc1971) reported 24 seconds ago from Redcar, England

  @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

• 
  Mat Trousdale (@MatChefTrout) reported 2 minutes ago from Commondale, England

  @EE Why is 'my EE' so pitifully terrible? Why doesn't it work well on mobile devices? Why do you get to determine what password I can use?

• 
  Louise Cornforth (@Heyitslouise543) reported 2 minutes ago from Whitby, England

  @EE huge help needed. I had my phone stolen so I got my sim blocked. Managed to get a replacement phone and sim. How do I get my old number back

• 
  Dave (@TitchTV) reported 5 minutes ago from Guisborough, England

  @PorscheSauce @EE I’ve been with 3 for 10 years. Never been any agro at all. Two contracts. Even when I lived in The Dales coverage was good.

• 
  Rave With Dave UK (@ravewithdaveuk) reported 20 minutes ago from Nunthorpe, England

  @EE This has been done already! makes no difference, others have posted about the same issue

• 
  Scott Stonehouse (@Stonehouse88) reported 21 minutes ago from New Marske, England

  @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

• 
  lynn graham (@lgchoc1971) reported 23 minutes ago from Redcar, England

  @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

• 
  Daniel Hill (@DanielHill21) reported 30 minutes ago from Redcar, England

  @EE can you help with an email I’ve received?

• 
  Liam Mellor (@LiamMellor) reported 36 minutes ago from Redcar, England

  @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

• 
  lynn graham (@lgchoc1971) reported 38 minutes ago from Redcar, England

  @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

• 
  Louise Cornforth (@Heyitslouise543) reported 45 minutes ago from Whitby, England

  @EE It’s due October. I can upgrade early but the cost is ridiculous. It’s cheaper as a new customer and I have been with you guys for yonks so it’s a bit naughty

• 
  #hellomynameis Paul (@pauljonesking) reported 47 minutes ago from Loftus, England

  So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

• 
  Liam Mellor (@LiamMellor) reported 56 minutes ago from Redcar, England

  @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Judkins (@tim25793) reported 2 minutes ago

  @EE My phone is locked, message appears to say I need Puk code. I do not have an online account, I can't access the phone and when I ring you just direct me online. Please help me get my phone unlocked and working again

• 
  oufc_sausage_rolls (@spindloufc) reported 2 minutes ago

  @EE I need to speak to technical support urgently. Cannot be solved on the app!

• 
  SaltyTech (@Captin__Caveman) reported 5 minutes ago

  @EE almost no signal in south worksop S80 2RS 😭😭😭

• 
  Restore_NE (@Restore_NE) reported 6 minutes ago

  @EE no signal from Ilford road to South Gosforth on the Metro system Any reason why ?

• 
  Emily (@EmilyMcLeish93) reported 6 minutes ago

  @EE having major issues on your site with options being BLOCKED? Trying to check out an item

• 
  DML (@DMLYONDER) reported 9 minutes ago

  @EE please people don't trust BTW and ee even night broadband goes down for upto hours stopping my mums phone line and emergency panic alarm from work and it seems bt don't give a monkeys

• 
  Theloneliest Monk (@KvetchHell) reported 10 minutes ago

  @EE Your site has the facility to rearrange an engineer appointment, but it appears to have a design fault as there is no immediately obvious button to click in order to cancel. There also appears to be no online assistant service or contact email. V. poor 0/10.

• 
  Karen Loughridge (@KLearn) reported 11 minutes ago

  Complaint ID29651411 now reported closed - you have not yet processed the SAR request it contains. @EE customer service is beyond a joke!

• 
  Sal (@sallyloumac) reported 13 minutes ago

  @PaulaButlemm8o @EE @EE are awful at customer service. They say all the right things but no action. I can’t wait for my daughter’s contract to end and to move to another provider.

• 
  Kevin Buck (@houseofbuck) reported 19 minutes ago

  @EE your customer service is atrocious. Had a new Broadband server fitted last Tuesday, it didn’t get activated by the engineer and was lied to about it would come on at midnight. Next day rang and got a BT engineer who arrived on Thursday took 10 mins to start it. No comp/sorry!