EE outages and service status in Whitby, England

Problems in the last 24 hours in Whitby, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

• 
  Louise Cornforth (@Heyitslouise543) reported 10 minutes ago from Whitby, England

  @EE huge help needed. I had my phone stolen so I got my sim blocked. Managed to get a replacement phone and sim. How do I get my old number back

• 
  Louise Cornforth (@Heyitslouise543) reported 51 minutes ago from Whitby, England

  @EE It’s due October. I can upgrade early but the cost is ridiculous. It’s cheaper as a new customer and I have been with you guys for yonks so it’s a bit naughty

• 
  #hellomynameis Paul (@pauljonesking) reported 54 minutes ago from Loftus, England

  So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melindi Scott (@melindiscott) reported 8 minutes ago

  @MrStardust50 @EE EE Customer Services, 6 Camberwell Way, Sunderland, Tyne and Wear, SR3 3XN

• 
  JoJo (@yoyo__jojo) reported 8 minutes ago

  @EE we are away on holiday, I can’t log into my account as you have not amended my new number when I called to change all this in February. I can’t call as we have no signal and we need a helping hand as we are on holiday and our family is going to run out of data

• 
  Tobes (@theGrimey) reported 8 minutes ago

  @EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).

• 
  Tony Goodger ✝️☮️🇪🇺 (@Carer26) reported 10 minutes ago

  @EE I live in the middle of nowhere. I have the EE app but it is sending me messages via my non-working phone number. I have missed 11 calls from my GP and 14 from the district nursing team today. I do not have a landline. This problem occured a month ago and you sorted it then

• 
  Dave Thompson (@dave7hompson) reported 10 minutes ago

  @EE hey I’m currently roaming and cannot make or receive calls, how do I get in touch? The app only provides phone numbers to contact (which of course are not working)

• 
  Michelle Masson 🙃 (@shellm1971) reported 12 minutes ago

  @EE You have X down on your website as a way to contact you but what’s the point if all you do is tell people to phone the number above 🙄

• 
  Liam Parry (@liam_spx) reported 14 minutes ago

  @EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.

• 
  Paula m (@PaulaRossi47) reported 19 minutes ago

  @EE how do i get a refund im no longer a customer

• 
  Isabelle Smith (@IsabelleSm16608) reported 26 minutes ago

  @EE Your customer service is impossible to contact! I’m in Australia so I can’t download your app and I can’t phone you. Get an email or something! I’m being so overcharged and I have no way of contacting you 😭

• 
  Simon Whale ™ (@Simon_Whale) reported 27 minutes ago

  @EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service