EE outages and service status in Whitby, England

Problems in the last 24 hours in Whitby, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

• 
  #hellomynameis Paul (@pauljonesking) reported 45 minutes ago from Loftus, England

  So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

• 
  Louise Cornforth (@Heyitslouise543) reported 55 minutes ago from Whitby, England

  @EE huge help needed. I had my phone stolen so I got my sim blocked. Managed to get a replacement phone and sim. How do I get my old number back

• 
  Louise Cornforth (@Heyitslouise543) reported 56 minutes ago from Whitby, England

  @EE It’s due October. I can upgrade early but the cost is ridiculous. It’s cheaper as a new customer and I have been with you guys for yonks so it’s a bit naughty

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Brown (@762Andy) reported 3 minutes ago

  I’ve just spent the morning doing one of my worst jobs. Install a new router that came with an upgrade from @EE still got some kit that’s not yet connected.

• 
  Baileys (@HanandGav) reported 4 minutes ago

  @EE Please can you confirm if there a network issue as boardband is down and there is no fix with the help recommendations. Is there a global outage. In CO11 area.

• 
  Wendy Beech-Ward (@wendybeechward) reported 6 minutes ago

  Just had a terrible customer service experience with @EE. Shame that a formerly good customer focused company is so now so bad.

• 
  Kev (@KevlarBrock) reported 8 minutes ago

  Less than an hour after an @EE home engineer visit (that resolved nothing) we’re down yet again. I think this is now the beginning of the end. Hey @Plusnet 👋🏻

• 
  clare mcintosh (@claret640) reported 8 minutes ago

  @ee is the server down have no signal

• 
  eekman (@ebuz445) reported 11 minutes ago

  @EE you people should be embarrassed for the service you offer. I have had connection issues in my house 3 years now and you have failed to fix it. I have now been told to buy a shelf to elevate the modem which i did and its now even worse. What exactly am I paying for?

• 
  Naomi Langford-Wood (@NaomiLWood) reported 11 minutes ago

  @EE @Starlink It’s dreadful and the amount of my time it’s wasted is appalling. The cavalier attitude of your customer disservice people is cringe-worthy and nothing like the ‘best customer service for 30 years’ your pantomime voice answering system claims. You need to put it right as they’re your boxes (2 nd set as the others were recycled on EE instructions in July.

• 
  Jade ˚ ༘♡ (@missjadecx) reported 13 minutes ago

  @EE can you help me please. I have been trying to get on your live chat for ages and I can’t get through and I can’t call. This is urgent….

• 
  jellybean1976 (@jellybean_7676) reported 13 minutes ago

  @EE @ee all I want to do is cancel roaming. The WhatsApp bot doesn't recognise what that means and I can't cancel it on the app or by logging in on the website (presumably making it deliberately hard to cancel).

• 
  Mark Davison (@MarkDavisonUK) reported 20 minutes ago

  @KevlarBrock @EE Black routers are WiFi 6 and outdated, if you’re on a full fibre connection request the WiFi 7 routers that’ll hopefully fix the issue. See if they can send it free of charge if not escalate it.