EE outages and service status in Whitby, England

Problems in the last 24 hours in Whitby, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

• 
  Louise Cornforth (@Heyitslouise543) reported 14 minutes ago from Whitby, England

  @EE It’s due October. I can upgrade early but the cost is ridiculous. It’s cheaper as a new customer and I have been with you guys for yonks so it’s a bit naughty

• 
  Louise Cornforth (@Heyitslouise543) reported 16 minutes ago from Whitby, England

  @EE huge help needed. I had my phone stolen so I got my sim blocked. Managed to get a replacement phone and sim. How do I get my old number back

• 
  #hellomynameis Paul (@pauljonesking) reported 23 minutes ago from Loftus, England

  So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Randall (@MarkyTalk) reported 7 minutes ago

  @EE I’m not very happy with the deal I have currently and didn’t get anywhere with customer service. The only way for me to get a better deal apparently is to sign up with EE home broadband and I don’t want to do that.

• 
  Julie Kubiak (@JulieKubiak) reported 7 minutes ago

  @EE Sunday at 11.26 I went through the totally crazy process of ringing you, so I could verify my account, hang up and get a message that said you would ring me back within 15 minutes. Guess what? I’m still waiting and it is now 5:16 am the next day. My father is in a part of Spain where they have lost all Internet connection because of fires, I needed to amend my plan to call him (but your app wasn’t allowing me to change it) and I explained this in the ‘message’. No sympathy, no callback from EE. And don’t get me started on why if I have already made a call to you, I have to hang up, for you to then call me back. Once I’ve made a call to you I would rather sit and wait in a queue to speak to someone 😡

• 
  Kati Thompson (@CrazyRatLady80) reported 10 minutes ago

  @EE I transferred my phone to another provider, you sent me a refund cheque, and have now sent me a bill for what looks like a whole month. I am confused please help. I left with about 14 days on the contract so how can I owe a whole month? And why refund then ask for money?

• 
  Jesus 𝕏 Christ (@handyman_neil) reported 11 minutes ago

  Does customer loyalty mean nothing to @Apple @EE ? Just a straight forward question.

• 
  OSINT/Cyber Bird 🦆🦉🐥🎃👻🕸 (@malwareowl) reported 17 minutes ago

  Hi @EE just like to say thanks for sending Ian Cassidy from @mjquinnhq round to sort my 92 yo dad’s fibre out after a few teething issues earlier. He also connected my dad’s laptop to the router for him too as I can’t get over myself currently to help as I’ve just had surgery.

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 18 minutes ago

  @EE WHERE'S MY BROADBAND? It's been months now and I'm still using your awful 4G hub . You've got until the end of August then I'm leaving. I'll also cancel my phone contract out of shear spite.

• 
  D E A N 🍁 (@dalli_72) reported 22 minutes ago

  @C2_ANDY74 @EE Monthly my 5G is very poor but 1 block down the street I get excellent I don’t understand it

• 
  Math (@inlandtaipan1) reported 25 minutes ago

  @EE on my 40min train journey from central London to kent just now, i had data availability for about 10mins in total. As an EE customer, your 4G/5G data coverage is utterly atrocious.

• 
  Peter Hunter (@peterhunter1233) reported 26 minutes ago

  @MarkyTalk @EE I had the exact same issue. Kept getting sent to a call centre pushing broadband (clearly on commission) – they wouldn’t listen and were rude. Requested my PAC code via text, then EE retentions rang with a better deal than anything else on the market. Was so close to leaving.

• 
  Gazza Noble (@Gazza_Noble) reported 27 minutes ago

  @EE why would your agents book open reach a totally different job to what I needed done then open reach turn up randomly without telling me their are coming then cancel Job so now I have to go through whole process again,and you say are no1 in the UK ????