EE outages and service status in Whitby, England

Problems in the last 24 hours in Whitby, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

• 
  Louise Cornforth (@Heyitslouise543) reported 4 minutes ago from Whitby, England

  @EE It’s due October. I can upgrade early but the cost is ridiculous. It’s cheaper as a new customer and I have been with you guys for yonks so it’s a bit naughty

• 
  #hellomynameis Paul (@pauljonesking) reported 13 minutes ago from Loftus, England

  So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

• 
  Louise Cornforth (@Heyitslouise543) reported 27 minutes ago from Whitby, England

  @EE huge help needed. I had my phone stolen so I got my sim blocked. Managed to get a replacement phone and sim. How do I get my old number back

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul 🖖 (@RonkaGuy) reported 11 minutes ago

  Hey @EE I'm currently in the US and unable to send text messages. Everything else works. I spoke with your first and second line helpdesk and unable to fix. Where do I go now to get this resolved.

• 
  DR (@ulookingatmefu) reported 11 minutes ago

  @EE so wife has been on your live chat for 3 hours now. Yep 3 hours as you have not provided our free EU roaming as promised when she bought a new phone and renewed her contract in March. Is this how you treat over 25 year customers? @Ofcom a complaint will follow unless sorted

• 
  human (@GarethSalisbur1) reported 12 minutes ago

  @DerekAllan61 @EE EE are robbing lying ***** , got my bill down to £15 a month with customer services , then get a letter saying that I have to pay £26 a month a week after I got the bill down . Was straight back on the phone and told them I ain’t paying more than £15 a month and that’s that.

• 
  Lu 🎙⚒️ (@recklesslntent) reported 14 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent

• 
  Michael Williamson (@michaeljw_97) reported 16 minutes ago

  @EE No problem, thank-you :) i have an iva if that impacts anything? Would only be a sim only i'm looking to add

• 
  Damon Cochrane (@DamonCochrane1) reported 18 minutes ago

  @bt_uk @ee Both My BT or the ee app won't let me track my order. Both apps are crap.

• 
  TouchSkye Designs (@TouchSkyeDesign) reported 19 minutes ago

  @EE any idea when you might fix the outages for your 5G/4G mobile home broadband in Southampton? 4G data works on my iPhone but my Home Mobile Broadband has been intermittent since yesterday, even worse today!

• 
  Jesus 𝕏 Christ (@handyman_neil) reported 20 minutes ago

  Does customer loyalty mean nothing to @Apple @EE ? Just a straight forward question.

• 
  shaun bull (@shaunwbull) reported 21 minutes ago

  @EE hi. I bought a TV from your online shop last Thursday which had a delivery of between 1-3 working days. I still do not have a tracking number or a delivery date and I am going away. I have called your office but nobody can help. How can this be tracked

• 
  FC26 Marquee Matchups (@Fc25Marquee) reported 21 minutes ago

  @MarkyTalk @EE I had this exact issue recently. @EE didn't care that i'd been with them for 25 years and were happy to screw me over at the first opportunity. Considering a new company now, as it clearly doesn't mean what I thought!