EE outages and service status in Whitby, England

Problems in the last 24 hours in Whitby, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

• 
  Louise Cornforth (@Heyitslouise543) reported 13 minutes ago from Whitby, England

  @EE huge help needed. I had my phone stolen so I got my sim blocked. Managed to get a replacement phone and sim. How do I get my old number back

• 
  Louise Cornforth (@Heyitslouise543) reported 57 minutes ago from Whitby, England

  @EE It’s due October. I can upgrade early but the cost is ridiculous. It’s cheaper as a new customer and I have been with you guys for yonks so it’s a bit naughty

• 
  #hellomynameis Paul (@pauljonesking) reported 57 minutes ago from Loftus, England

  So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HockeySemp (@HockeySemp) reported 2 minutes ago

  @EE Your Spend Cap tool has failed. My app shows £0 (attached), but you let a call run up £34 and only texted me after it ended. This is a clear breach of @Ofcom rules on preventing bill shock. I have a formal complaint (C10001911500) and need this credited. Please advise.

• 
  Jon Pitts (@briavelsjon) reported 3 minutes ago

  @CathyJoslin @EE Are you receiving automated texts from other senders? That's the best test of whether this is a sender-specific issue, or an end-user-specific one. That then dictates the course of action to rectify.

• 
  Ian Clark (@thebiggis) reported 7 minutes ago

  @EE We had a brief power cut last night and ever since my YouTube location defaults to the USA - any thoughts on how to fix this?

• 
  TankMatt and 452 other people (@tank_matt) reported 7 minutes ago

  @EE That’s the issue I can’t call and your contacts dont work

• 
  Michael Knight (@michaelmknight) reported 9 minutes ago

  @EE Hi, You keep asking me to create a new profile as I'm apparently on an old profile. When I try, it states my email addresses is already in use. Why couldn't you just migrate user accounts to the newer profiles instead of causing issues? Technology is great if you use it properly.

• 
  Petunia (@Petunia01755853) reported 10 minutes ago

  @EE How incompetent are you people, had an account for 15yrs with 2 numbers, you still send the important information the the secondary number and not the primary one. ITS NOT THAT HARD TO FIX IS IT

• 
  Emma-Leanne 💓’s Rapha (@Raphas_Angel_) reported 11 minutes ago

  So @EE is down and I can’t pay my bill 😩 could you please fix this issue so I can pay?

• 
  Jee (@Samomit29) reported 15 minutes ago

  @EE 14 years of being a customer and you can’t provide me a decent service

• 
  ChrisM (@chrismaddison74) reported 18 minutes ago

  @EE android app is still down. Website keeps taking you to the app and the app doesn't work. Put your prices up by extortionate amounts and nothing works #ripoff prices.

• 
  Tracey (@T_lo1972) reported 21 minutes ago

  @EE you have taken extra money out of my account this month and I can’t sign in to anything to check why!