EE outages and service status in Whitby, England

Problems in the last 24 hours in Whitby, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

• 
  Louise Cornforth (@Heyitslouise543) reported 14 minutes ago from Whitby, England

  @EE huge help needed. I had my phone stolen so I got my sim blocked. Managed to get a replacement phone and sim. How do I get my old number back

• 
  Louise Cornforth (@Heyitslouise543) reported 33 minutes ago from Whitby, England

  @EE It’s due October. I can upgrade early but the cost is ridiculous. It’s cheaper as a new customer and I have been with you guys for yonks so it’s a bit naughty

• 
  #hellomynameis Paul (@pauljonesking) reported 57 minutes ago from Loftus, England

  So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hazard Hyena (@hazardhyena) reported 6 minutes ago

  @TheBeardedNardo @EE And medical reasons should not be required by any company to accommodate for a business to prioritize their customer to me that just sounds like a scam or a way for you to sell clients information I would never work with a company like that nor would I recommend such a company

• 
  ʍ ʍ ӄɦǟռ (@MMKUK1) reported 8 minutes ago

  @Ofcom Dear ofcom, Kindly do the same with @EE. They failed to provide a proper service at both my home and office addresses. They even acknowledged the fault and issued credit because of it, yet later admitted the issue cannot be fixed due to local black spots. Despite this, they still refused to cancel my contract without penalty. That is deeply unfair and unacceptable.

• 
  ᗰOOᑎ 🌙 (@ClarityClack) reported 9 minutes ago

  I live in a town with 742 phone masts so why @EE am I gasping for internet and phone signal every time I leave the house

• 
  Jessica Brown (@Jessbrown2590) reported 11 minutes ago

  @EE why do we pay £££ every month if each time we leave the house we can’t use our phones due to no signal even though it says 5G?

• 
  Maggs ⚒🫧 (@maggs10) reported 15 minutes ago

  @EE @JackEmson99 I’m with ee and the service on my train from esssx to London is shocking.

• 
  Nomi (@Knowmeee) reported 16 minutes ago

  @EE can I get your customer service email address? I have already called to cancel my account but I just got a new bill but I can’t check it online or on the app because my profile (using the same email address mindU) is not linked to my account 🫠🫠🫠

• 
  Jabzz (@thejabzz) reported 17 minutes ago

  So @EE failed at customer services today. They make the mistake, make things worse and dont want to fix it. It shouldn't be this difficult and stressful for a disabled person to just get broadband! Appalling!! 🤬

• 
  Dave (@UK_DC_One) reported 18 minutes ago

  @Ofcom A good start Need to make it so everyone can exit a contract if either service being paid for is not up to standard, or after 6 months if not happy can switch at no cost, or added to a contract based on information provided by an agent (@EE did this to me back in December, and now im locked into a phone contract that is not what I was told I was supposed to be paying). It's time these companies are punished for ripping off the British people

• 
  BROTHERLYY (@Oj_jman) reported 19 minutes ago

  @EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again

• 
  Andrew Berry (@andrewsberry68) reported 20 minutes ago

  @EE it one thing claim to have the best service but it's now been waiting to speak to someone for 23mins, not a good service