EE outages and service status in Whitby, England

Problems in the last 24 hours in Whitby, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

• 
  #hellomynameis Paul (@pauljonesking) reported 18 minutes ago from Loftus, England

  So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

• 
  Louise Cornforth (@Heyitslouise543) reported 31 minutes ago from Whitby, England

  @EE huge help needed. I had my phone stolen so I got my sim blocked. Managed to get a replacement phone and sim. How do I get my old number back

• 
  Louise Cornforth (@Heyitslouise543) reported 37 minutes ago from Whitby, England

  @EE It’s due October. I can upgrade early but the cost is ridiculous. It’s cheaper as a new customer and I have been with you guys for yonks so it’s a bit naughty

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa :) (@lsl_scott) reported 11 minutes ago

  @EE so angry with EE metrocentre. Given a price from Z fold 8 this afternoon but didn’t have my I.D with me. Called the store to double check the cost who said it’ll be that cost because of a new customer discount. Travelled 40 mins each way to be told, rudely, it’s not correct.

• 
  Carol Annesley (@Cannesle) reported 12 minutes ago

  @EE why for the last few months does my plan never renew when I'm always in credit think it's time for me to move on...not going into a store every month to solve it 🤬🤬🤬

• 
  Imisi (@ImisiAda) reported 13 minutes ago

  @EE your customer service is horrendous. I've had a complaint open for 6 weeks and everyone has been extremely unhelpful.

• 
  👑 Sean 👑 (@kingseany94) reported 13 minutes ago

  @EE This doesn’t help at all, the same as your app, it isn’t telling me where the issue is or whether it’s being looked into

• 
  shaun bull (@shaunwbull) reported 13 minutes ago

  @EE Can I raise a formal complaint on this matter and arrange a refund. I have tried several numbers. Nobody is interested in helping unless it relates to a phone issue. It has now been 6 working days with no information, with a promised 1-3 working day delivery.

• 
  Liam (@kestrel89B) reported 14 minutes ago

  Hi. Been waiting +2 weeks for #EE to sort out a major issue. 2 handsets but set up incorrectly with data allowance. Called my #business account person. Not interested. Not his problem. Went in store. Not their #problem . Thing is, I will take this all the way! @EE

• 
  Marie (@marieclarkg12) reported 14 minutes ago

  Dear @EE your customer service is horrific. It’s a shambles!

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 15 minutes ago

  @EE As I said tried that 3 times, and every time it’s “ Use the text service

• 
  Kate (@KatieBrownriggg) reported 16 minutes ago

  @EE hi, why is it when customers use an offer from a third party website to get their broadband with you - you then cancel it? Apparently you’re cancelling 2 out of 3 people who do this so it feels like i’ll be wasting my time if I sign up?

• 
  Damon Cochrane (@DamonCochrane1) reported 20 minutes ago

  @bt_uk @ee Both My BT or the ee app won't let me track my order. Both apps are crap.