EE outages and service status in Whitby, England

Problems in the last 24 hours in Whitby, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

• 
  #hellomynameis Paul (@pauljonesking) reported 14 minutes ago from Loftus, England

  So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

• 
  Louise Cornforth (@Heyitslouise543) reported 34 minutes ago from Whitby, England

  @EE It’s due October. I can upgrade early but the cost is ridiculous. It’s cheaper as a new customer and I have been with you guys for yonks so it’s a bit naughty

• 
  Louise Cornforth (@Heyitslouise543) reported 57 minutes ago from Whitby, England

  @EE huge help needed. I had my phone stolen so I got my sim blocked. Managed to get a replacement phone and sim. How do I get my old number back

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Surinder (@SurinderRehal) reported 5 minutes ago

  @EE Im making enquiries of sky at the moment as they will pay up to £200 to cancel existing contracts

• 
  peter bruce🐟 (@peterbruce) reported 5 minutes ago

  @EE Your customer service team cannot and have not give accurate information , two different stories.

• 
  Chrisinho (@Chrisinho175) reported 6 minutes ago

  @EE hey wondering if can help, we’re currently away out the country and our account went over drawn with your direct debit, I’m unsure if we transferred funds in time as don’t have phone signal most of the time only WiFi. If the direct debit fails today, what happens? Thanks

• 
  Holly Gaze (@HollyGaze) reported 6 minutes ago

  @EE Shocking customer service. Have had my time wasted with misinformation and now I have to pay extra for my broadband because of this. I have been with EE for years. No customer loyalty. I do not recommend.

• 
  Opeyemi Daniel (@DinaGlyphs) reported 9 minutes ago

  Hello @EE I’ve been disconnected from broadband internet due to a reported issue with the connection by Openreach. Being three days now without access to work and a potential job loss around the corner, I’ll like to know the update on this issue. Please see the screenshot below for additional context.

• 
  lord farquar (@Rudolph4974) reported 10 minutes ago

  @ee what’s the point in paying for 5g phone when it won’t even give me a signal on 4G !! Ridiculous!!

• 
  Matt Black (@DJ_Matt_Black) reported 11 minutes ago

  @EE Thank you, when I contacted customer service by DM this is the number that contacted me so I think you might want to look into it

• 
  RonReg0807 (@RonReg0807) reported 16 minutes ago

  @EE I tried to phone you twice yesterday (12.30pm and 17.00pm). I am not spending 25 minutes and 45 minutes of my life on hold. Why don't you offer a call back service? @Ofcom

• 
  JayEnAar (@GorwayGlobal) reported 18 minutes ago

  @EE Thanks. finally: A call to 150 shd allow ME, the customer to choose to talk to a real person. Twice it leads me round the houses, then says, "Weve sent you a text. Follow the instructions and you're sorted. Good bye". I need to say thanks and bye to end the call.

• 
  ali ˚୨୧⋆｡ (@rnbwithu) reported 19 minutes ago

  @EE three days of no service how am i even supposed to get this fixed if i can't ring your customer service AS I HAVE NO SERVICE????