EE outages and service status in Whitby, England

Problems in the last 24 hours in Whitby, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Whitby, England

Latest outage, problems and issue reports in Whitby and nearby locations:

• 
  #hellomynameis Paul (@pauljonesking) reported 17 minutes ago from Loftus, England

  So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

• 
  Louise Cornforth (@Heyitslouise543) reported 25 minutes ago from Whitby, England

  @EE It’s due October. I can upgrade early but the cost is ridiculous. It’s cheaper as a new customer and I have been with you guys for yonks so it’s a bit naughty

• 
  Louise Cornforth (@Heyitslouise543) reported 35 minutes ago from Whitby, England

  @EE huge help needed. I had my phone stolen so I got my sim blocked. Managed to get a replacement phone and sim. How do I get my old number back

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gordon_Stewart ⚓ (@GordonStewart_) reported 5 minutes ago

  The mobile phone signal in the UK is abysmal. 2026 & struggle to get a signal. @EE

• 
  IndianAlways (@IyengarPallavi) reported 6 minutes ago

  @EE Hi i was recently trying to purchase your broadband as shift to new place, but my goodness your client support is poor - A girl in chat support promise me yesterday that smart mobile support costing £10 will deliver today and also i placed an order

• 
  Aura Link (@AuraLinkAL) reported 7 minutes ago

  @EE can you explain why the people operating your live chat service aren’t clear like those on the phones. The person on the live chat has now left a 16 year old girl without data, which she relies on whilst travelling to school for her safety and the checking of bus times. Does the safety of 16 year old girls not matter?

• 
  Dominic Geraghty (@DominicGeraghty) reported 9 minutes ago

  @EE @BT Hi EE and BT - I keep getting demands for payment for a home broadband service that I took from my old to my new address, didn't work, and I cancelled. Please stop sending me demands for money - you closed the case a while ago.

• 
  Kevin Buck (@houseofbuck) reported 10 minutes ago

  @EE your customer service is atrocious. Had a new Broadband server fitted last Tuesday, it didn’t get activated by the engineer and was lied to about it would come on at midnight. Next day rang and got a BT engineer who arrived on Thursday took 10 mins to start it. No comp/sorry!

• 
  Kev (@KevlarBrock) reported 11 minutes ago

  @EE I’d really recommend you provide the service I’m paying you for. Don’t see what calling the tech team will achieve when it’s your end that’s the issue, again.

• 
  Karen Loughridge (@KLearn) reported 13 minutes ago

  @EE Customer service REACHING NEW DEPTHS today!!! Passed from Customer Service (CS) to Local store (Meadowhall) to franchise store (Rotherham) and back to CS - each telling me to speak to the next. Surely to goodness somebody owns a responsibility for something somewhere!

• 
  Dr E 🇵🇸🏳️‍🌈😷 #FreePalestine #MasksWork (@E_catservant) reported 13 minutes ago

  Hello @EE soon to be ex-customer here. Absolutely appalling 'customer service' from one of your shops today + if true, a policy of facial scanning that's blatant discrimination against anyone with health issues / undergoing cancer etc treatment & sinister AF 🤬

• 
  Darren Hayhurst (@HayhurstDarren) reported 17 minutes ago

  @EE No my contract is up Dec 27. Just trying to sort the issue out without having to buy a 3rd party router. I need to be able to prioritise online gaming but that cant be done on a smart hub 2. To get a 3rd party router and set up is a challenge.

• 
  im kind of a big deal (@markie_69) reported 21 minutes ago

  @EE can you please recommend a shop that has competent staff please? Been to Stevenage and Watford and I've never experienced such inept service..trying to take a phone in for repair is impossible..it really shouldn't be this difficult!!