EE Outage Report in Guisborough, Redcar and Cleveland, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Guisborough, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guisborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 12: Problems at EE
EE is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Guisborough, Redcar and Cleveland, England
The most recent EE outage reports came from the following cities: Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Wi-fi | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guisborough, England
Latest outage, problems and issue reports in Guisborough and nearby locations:
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
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rachelhudson84@outlook.com
(@rachelhudson84) reported
from
Middlesbrough, England
@EE is there an outage in Middlesbrough??
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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#hellomynameis Paul
(@pauljonesking) reported
from
Loftus, England
So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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Joanne Kennedy
(@jokennedy15) reported
from
Hartlepool, England
@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
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Terry Chapman or FBH
(@TerryFBH) reported
from
Middlesbrough, England
@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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Scott Stonehouse
(@Stonehouse88) reported
from
New Marske, England
@EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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Marie Kelleher
(@marie_kelleher) reported
from
Middlesbrough, England
@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@EE can you help with an email I’ve received?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Neville Dastur
(@nevilledastur) reported
@EE Called 150 which led to the text service. Note there are replies to my post on isitdown and others have had engineers out who find no physical problem
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M J
(@MJ26344143) reported
@EE my broadband is down again and you clearly have a country wide issue with your black routers. Why are we being charged for such poor service. Please get this fixed asap
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Trotter'84
(@Paul_Dell) reported
Hi @EE 👋 I’ve been eligible to make a standard phone upgrade on my contract for about 18 months. However, your monthly prices for a new device are seriously high, especially for a long term customer. Is there any flexibility in your prices?
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Danny H
(@HH95892210) reported
@EE Or is there any work going on that I'm not aware of? I'm in an area where there is usually pretty good signal. Thanks!
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Rep4Boaters
(@Rep4B) reported
@EE please help
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Vudi Xhymshiti
(@VudiXhymshiti) reported
@EE I am tired of having to call or text. I will have to ask code and leave to find another service provider I am afraid.
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Sherry Dobbin
(@sherryrdobbin) reported
@EE I am tweeting because I can’t reach EE by phone or message. You have cut all phoning services - despite my add-one and roaming packages. Yesterday, I could phone. Today I have no bars from any network. Please DM me. And then phone me. CustomerAbroad for family emergency
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Sue Fisher
(@SueF65) reported
@EE poor customer service, wish I’d left when I had the chance. Loyalty counts for nothing these days!
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Ridge Racer 🇬🇧🇺🇦
(@RidgeRacer12) reported
@EE But still failing on people living in rural areas with a decent 4g signal while getting ripped off with a 5G Contract,My Contract end date can’t come quick enough!.
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Paul Brown
(@TheFullFat) reported
@EE Hi Jo, thanks for the response but they have resolved the issue after another round of calls. Was very stressful and there does seem to be a lack of understanding about the blue light discount amongst staff!