EE Outage Report in Billingham, Stockton-on-Tees, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Billingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (29%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Billingham, Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington, Hartlepool, Peterlee, Ferryhill and Redcar.
City | Problem Type | Report Time |
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Community Discussion
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EE Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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lynn graham (@lgchoc1971) reported from Redcar, England
@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
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Jamie Collis (@JamieMCollis) reported from Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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Stephen Chapman (@chappy_ste) reported from Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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Chris Ryder (@RyderBike) reported from Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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lynn graham (@lgchoc1971) reported from Redcar, England
@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
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DelienaEU (@RosieBrent) reported from Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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rachel clarke (@rachsclarke) reported from Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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Chris Ryder (@RyderBike) reported from Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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Scott Stonehouse (@Stonehouse88) reported from New Marske, England
@EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!
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Stephen Chapman (@chappy_ste) reported from Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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Liam Mellor (@LiamMellor) reported from Redcar, England
@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England
@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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Daniel Hill (@DanielHill21) reported from Redcar, England
@EE can you help with an email I’ve received?
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Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Tom Fahy (@TomFahyNo1) reported from Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England
@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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Luke Hockborn (@LukeHockborn) reported from Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Hannah Collinson (@Hannah_Coll95) reported from Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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lynn graham (@lgchoc1971) reported from Redcar, England
@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
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rachel clarke (@rachsclarke) reported from Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Heather (@hevwilliamsx) reported
@EE you say you can only help with my problem if I call 150 yet no one ever seems to be available , how am I meant to resolve my issue if I can’t get in contact?
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Flikz (@flikzfortis) reported
@EE why am I paying for 80mb fibre and only getting 0.5mb? I'm in the CA22 area is there maintenance going on? Was bad yesterday then was back upto 89mb, now its unusable at 0.5mb
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Marcus Parry (@the_parrots) reported
@fplmj @EE I will say that I had a few issues with their internet to start with. Then they told me I was still on the old setting and switched me to 5ghz....it’s been much better since.
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Cathy Hodge (@cathymh1) reported
@EE what’s going on with your website and app? Unable to login to either -looking through tweets on here seems it’s a wider spread problem. When will it be resolve? Thanks
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🌹Lindsey 🌼 (@Lindsey_J0nes) reported
@EE sort out your service in the BR5 area. @Lucasisthename is trying to make urgent calls and her phone keeps cutting out. It’s not her phone because she’s tried using her children’s phones and they’re doing the same!!!
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Jess (@jessb7129) reported
@EE I’m struggling to login on the website, has anyone else had this problem, I’m wanting to get tablet
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rat (@yearofthelowrat) reported
@EE Hi I’m unable to log into My EE through the Apple app or web browser - just keep getting error messages, can you help?
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peter (@pjvenda) reported
Oh @EE why is your website so dreadfully slow as soon as I click "My EE" and try to authenticate? I've been for several *minutes* trying to login, watching timeouts go by....
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Kara (@kalougri) reported
@EE Cannot get into my account successfully and gift data between accounts. Children unable to connect to their online learning. 4G down half the weekend and still patchy. Why am I paying you guys so much money???
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Khalaf Anizy (@anizy_khalaf) reported
@EE please ee could you fix the service in my area I literally never get over 2 bars and most of the time I get 1 I am literally getting scammed by you guys I pay £210 for both of my contracts for no reason