EE outages and service status in Billingham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 2 outage signals in the last 24 hours around Billingham, including 2 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Wi-fi.
- The most recent signal from this area was received May 27, 12:56 PM GMT+1.
- Phone (50%)
- Internet (25%)
- Wi-fi (25%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Billingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Billingham, England
The most recent EE outage reports came from the following cities: Newton Aycliffe, and Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe
|
Phone | 9 minutes ago |
|
Middlesbrough
|
Internet | 20 hours ago |
|
Newton Aycliffe
|
Phone | 1 day ago |
|
Middlesbrough
|
Wi-fi | 14 days ago |
|
Newton Aycliffe
|
Phone | 1 month ago |
|
Newton Aycliffe
|
Phone | 1 month ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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Liam Mellor (@LiamMellor) reported from Redcar, England@EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help
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Bob Simpson (@bsimopaz) reported from Darlington, England@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Dave (@davedome) reported from Darlington, England@EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.
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Mick Jones (@mick_jones75) reported from Darlington, EnglandSo advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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Darren Holliday (@DeeJayHolliday) reported from Middlesbrough, England@EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England@EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!
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Fortitude Fitness & Nutrition (@FortitudeFn) reported from Darlington, England@EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.
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rachel clarke (@rachsclarke) reported from Middlesbrough, England@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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rachel clarke (@rachsclarke) reported from Middlesbrough, England@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
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toby hodkinson (@whoabetty84) reported from Darlington, England@EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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Joanne Kennedy (@jokennedy15) reported from Hartlepool, England@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
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Ashley Marshall (@ajma13111992) reported from Middlesbrough, England@EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!
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rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England@EE is there an outage in Middlesbrough??
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Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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Hannah (@HannMarieRose) reported from Middlesbrough, England@EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dan B (@doomlooped) reported@1pMobile @EE Hi. I've had zero network or mobile coverage over the past 3 days indoors. Previously had low 5G coverage for voice and calls.. Please can you investigate? BS20 0.
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Kevin Buck (@houseofbuck) reported@EE your customer service is atrocious. Had a new Broadband server fitted last Tuesday, it didn’t get activated by the engineer and was lied to about it would come on at midnight. Next day rang and got a BT engineer who arrived on Thursday took 10 mins to start it. No comp/sorry!
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Charl◯tt∃ (@dragons_weekend) reported@EE is there a WiFi outage in North Yorkshire ours has been down since 4am
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Ed Scott (@EdScottLondon) reported@ad_moran4 @EE @O2 Deffo look around. Lebara are on the Vodafone network which is better quality than O2. No annual price rises which O2 do now.
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Lynette Linton (@LynetteLinton) reported@EE I need help from a human please. I’m in Mexico and need to buy a roaming pass and nothing is working.
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Paul (@insittingbourne) reported@ee #o2 sort out your masts near # Iwade Kent. 4hrs stuck in traffic with terrible service on both networks barely communicate either anyone. This is 2026 sort it out
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David (@ramthelinefeed) reported@EE @nickduval Maybe your systems are ****? 🙈
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SP (@SimonVelocity) reported@Benleo Had very similar with @EE utterly useless & even one year after it’s meant to have been sorted (thrown back within 14 days) they are still billing me per month for a non-existent broadband service. They are not just useless they are shysters too! They deserve to go skint!
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Brodzhausen🕷️💚 (@LoveBites_Brodz) reportedI’ve only been a @EE broadband customer for a few more and we’ve had a few issues with our income through our fault of our own. I can’t even begin to put into words how unbelievably helpful and accommodating and they have been. Absolute top-notch customer service 👌
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Al Strachan-Brown (@alibee2025) reported@EE I’ve done it now but there is always an issue. It says don’t use the WiFi so there’s no way to actually do it.