EE outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billingham, England

The most recent EE outage reports came from the following cities: Newton Aycliffe, Yarm, Stockton-on-Tees, Hartlepool, and Middlesbrough.

City	Problem Type	Report Time
Newton Aycliffe	Phone	1 day ago
Newton Aycliffe	Phone	3 days ago
Yarm	Phone	9 days ago
Stockton-on-Tees	Internet	11 days ago
Hartlepool	Phone	14 days ago
Newton Aycliffe	Phone	23 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  Mick Jones (@mick_jones75) reported 49 seconds ago from Darlington, England

  @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

• 
  Ben Elliott (@BenJohnElliott) reported 1 minute ago from Ferryhill, England

  @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

• 
  Stephen Chapman (@chappy_ste) reported 2 minutes ago from Hartlepool, England

  @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

• 
  fayee (@FayePiercy) reported 4 minutes ago from Thornaby-on-Tees, England

  So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

• 
  Ian 🇪🇺 (@MilkyJoe1974) reported 9 minutes ago from Peterlee, England

  @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

• 
  Marc Johnson (@marc3374) reported 20 minutes ago from Newton Aycliffe, England

  @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

• 
  Tom Fahy (@TomFahyNo1) reported 21 minutes ago from Darlington, England

  @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

• 
  Chris (@CJXXXXW) reported 21 minutes ago from Darlington, England

  @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

• 
  Stephen Chapman (@chappy_ste) reported 22 minutes ago from Hartlepool, England

  @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

• 
  Liam Mellor (@LiamMellor) reported 23 minutes ago from Redcar, England

  @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

• 
  lynn graham (@lgchoc1971) reported 26 minutes ago from Redcar, England

  @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

• 
  #hellomynameis Paul (@pauljonesking) reported 30 minutes ago from Stockton-on-Tees, England

  @EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!

• 
  Hannah Collinson (@Hannah_Coll95) reported 30 minutes ago from Billingham, England

  Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

• 
  Mark McAneny (@MarkMcAneny) reported 30 minutes ago from Stockton-on-Tees, England

  @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

• 
  Hannah (@HannMarieRose) reported 43 minutes ago from Middlesbrough, England

  @EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.

• 
  Amy (@BobblesTea) reported 50 minutes ago from Middlesbrough, England

  @jamesdrob @EE Yeah I’m well in the car (not driving) before I get any signal.

• 
  Shelley Wyse (@S111WYS) reported 51 minutes ago from Stockton-on-Tees, England

  Is TS18 3TU covered by @EE at all cos the signal is 💩

• 
  Josh Palin (@Palin1993) reported 55 minutes ago from Darlington, England

  @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

• 
  Leanne Carter (@_Leanne_Carter) reported 58 minutes ago from Preston-on-Tees, England

  @EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯

• 
  toby hodkinson (@whoabetty84) reported 60 minutes ago from Darlington, England

  @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Milbank (@ChrisMilbank) reported 4 minutes ago

  Well Laura from @EE Customer service promised me she would call at 4pm today, it is 5.45 pm and she hasn't called. Can a real human look at this. Thank you.

• 
  Json (@Stuff1646) reported 6 minutes ago

  @sarkeycockney @EE They have done that on purpose to spin the wheels on ice so you won't get nowhere, If you're still getting nowhere with this clown show of a provider then best contacting Citizens advice and going down that route to have it solved, I think.

• 
  David (@davidofsussex) reported 8 minutes ago

  @StupidNeilAgain @DaniYesod @EE Just tell the automated voice recognition thing “I want to cancel my contract” and you’ll be through to a person in a jiffy.

• 
  Duncan (@Dunkcanio) reported 11 minutes ago

  @janettocornetto @EE I’m glad it’s not just me, but contacting ee is impossible abroad when they have cut off service and only on WiFi.

• 
  Lisa Whittaker (@MrsWhitt7) reported 15 minutes ago

  Be prepared for my phone call @EE when my husband gets home so I can use his phone to call you. This issue had better be resolved this evening!

• 
  Gerri (@Gerri6uee) reported 17 minutes ago

  @EE absolutely useless customer support - UK’s most popular provider, what a laugh!!

• 
  Guy axon (@guy_axon) reported 22 minutes ago

  @EE 5 phone calls since must be impossible for you guys to fix no one knows what to do

• 
  John A Holman 🇬🇧 🇺🇦 🇵🇱 🇺🇸 🇩🇪 🇫🇷 (@JohnAH190975) reported 23 minutes ago

  @EE really you ******* penalised me for not paying my phone bill but you ******* can't even fix the ******* EE App as I said before the ee app is ****** because it doesn't allow me to look at my bills which gives me the option to pay my bills

• 
  Json (@Stuff1646) reported 23 minutes ago

  @jpwhutv @EE I'd recommend ditching @EE for another provider. They charge arm 'n' leg and provide no value to the customer.

• 
  Gareth Owen (@gjo2405) reported 26 minutes ago

  @EE Spent 53 minutes on a call with the solution being an option of extra £15 per month so still not resolved ! One for CEOemail I suspect