EE Outage Report in Billingham, Stockton-on-Tees, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Billingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Billingham, Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Darlington, Middlesbrough, Peterlee and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
Phone | |
| Middlesbrough |
Internet | |
| Darlington |
Internet | |
| Darlington |
Phone | |
| Peterlee |
Phone | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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Scott Stonehouse
(@Stonehouse88) reported
from
New Marske, England
@EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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Terry Chapman or FBH
(@TerryFBH) reported
from
Middlesbrough, England
@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@EE can you help with an email I’ve received?
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help
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Ashley Marshall
(@ajma13111992) reported
from
Middlesbrough, England
@EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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RaeRubyRae
(@RaeRubyRaeK) reported
3/3 Maybe invest in some show day signal boosters, I’m sure @EE would be willing to help as only their signal seemed to work for phone users! You let people down, thankfully the performers were all fantastic. Please do better as providers of the services you’re paid for!
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Henry Gaervell
(@gaervell) reported
@EE Hello. How can you check on the status/ response to a complaint made against EE please. I got a text earlier, saying my complaint has been closed, but I can't see any information on the reasons why/ outcome
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OfficialDipz_CSE
(@OfficialDipz_CS) reported
@EE Yeah mic problems
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Rob, being Rob
(@rob_is_a_dj) reported
@AddictGlasto @EE @glastonbury If it’s not broken, don’t fix it. The app was such a great tool in 2019. A real shame
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Sarah Murphy
(@sarahjomurphy21) reported
@EE I’m a pay as you go customer with a £10 pack & was wondering what additional charges there are now for using my phone in EU countries? I’ve looked on your website & it says about monthly contract phones but not pay as you go.
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Lloyd Hibbins
(@lloydiboy) reported
@EE hi guys, are there any issues in the Cambridgeshire area? Had no service for the past half hour (at least) in Warboys (PE28)
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Leon
(@leonwilliams925) reported
@BBCWatchdog Would like to discuss complaint handling procedures with @EE. I’ve been treated appallingly after being a customer for over 20 years.
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Rob Philp
(@rob_philp) reported
@EE I have a complaint being looked at after being over charged and on Tuesday was told 2-3 days for a call back, it’s now sunday and not heard anything and ee still have my money
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Joe Public
(@JOEPUBLIC20171) reported
@EE Not available. Will not allow sign in and those in Turkey and Greece are unable to make calls out despite roaming on. You are not answering tweets or Direct Messages and are leaving people stranded unable to arrange travel back to U.K. @Ofcom @EE
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Zena Marks
(@ZenaMarks) reported
@EE should not be a functioning company. Cannot overstate how appalling their service is - for me and others on asking around. If you're looking for #broadband or #phone services please don't go with them. They shouldn't still be in business.