EE outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billingham, England

The most recent EE outage reports came from the following cities: Middlesbrough, and Newton Aycliffe.

City	Problem Type	Report Time
Middlesbrough	Internet	8 hours ago
Newton Aycliffe	Phone	12 hours ago
Middlesbrough	Wi-fi	13 days ago
Newton Aycliffe	Phone	1 month ago
Newton Aycliffe	Phone	1 month ago
Newton Aycliffe	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  Lauren Vardy (@LiiL_Laauren) reported 3 minutes ago from Sunderland Bridge, England

  @EE your website is rubbish. I can’t login it’s so frustrating 😤

• 
  Mark R (@MarkR1892) reported 8 minutes ago from Peterlee, England

  @EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.

• 
  Hannah Collinson (@Hannah_Coll95) reported 9 minutes ago from Billingham, England

  Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

• 
  lynn graham (@lgchoc1971) reported 13 minutes ago from Redcar, England

  @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

• 
  Mick Jones (@mick_jones75) reported 18 minutes ago from Darlington, England

  Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

• 
  Lee Stainthorpe (@leechef69) reported 21 minutes ago from Darlington, England

  @EE I was a chef on the quayside, now a little further south and inland. The issue is with my home broadband. Have done the usual switch off & back on. Reset etc. Still run big, for want of a word, at a snails pace, at best. Any help will be appreciated.

• 
  Rave With Dave UK (@ravewithdaveuk) reported 27 minutes ago from Middlesbrough, England

  @EE Contacted EE tech support regarding this mobile mast now not working, that has resulted in a significant reduction in service in #Ormesby Which was a waste of my time as they couldn't grasp the issue raised, just kept going on about general mobile coverage in the area.

• 
  toby hodkinson (@whoabetty84) reported 30 minutes ago from Darlington, England

  @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

• 
  Mick Jones (@mick_jones75) reported 34 minutes ago from Darlington, England

  @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

• 
  Mark McAneny (@MarkMcAneny) reported 35 minutes ago from Stockton-on-Tees, England

  @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

• 
  Tom Fahy (@TomFahyNo1) reported 42 minutes ago from Darlington, England

  @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

• 
  Liam Mellor (@LiamMellor) reported 42 minutes ago from Redcar, England

  @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

• 
  Chris (@CJXXXXW) reported 45 minutes ago from Darlington, England

  @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

• 
  Debs Conway (@Mrs_Ikon) reported 47 minutes ago from Middleton St. George, England

  @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

• 
  Bob Simpson (@bsimopaz) reported 52 minutes ago from Darlington, England

  @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

• 
  Leanne Carter (@_Leanne_Carter) reported 54 minutes ago from Preston-on-Tees, England

  @EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯

• 
  rachel clarke (@rachsclarke) reported 55 minutes ago from Middlesbrough, England

  @EE if it’s correct I want to cancel the unlock request

• 
  Rave With Dave UK (@ravewithdaveuk) reported 55 minutes ago from Middlesbrough, England

  @EE #ormesby #Middlesbrough low signal strength for 3 days now 1 bar compared to previously of 5 bars. Additionally, the new temporary mast on Normanby Rd Ormesby which has replaced the mast on Spencerbeck house tower block which is due to be demolished soon.

• 
  fayee (@FayePiercy) reported 56 minutes ago from Thornaby-on-Tees, England

  So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

• 
  Chris Ryder (@RyderBike) reported 58 minutes ago from Hartlepool, England

  @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SP (@SimonVelocity) reported 4 minutes ago

  @Benleo Had very similar with @EE utterly useless & even one year after it’s meant to have been sorted (thrown back within 14 days) they are still billing me per month for a non-existent broadband service. They are not just useless they are shysters too! They deserve to go skint!

• 
  Steve Ritchie - MetalTalk💙 (@SARitchie) reported 6 minutes ago

  @EE @nickduval That is shocking, @EE and I am a customer too. You have a crap system for this.

• 
  Alessandro Riolo (@aledeniz) reported 8 minutes ago

  @bt_uk @ee How clueless you all are, asking me to confirm a security code received via email while I am trying to log in to your Wi-Fi hotspots? Has anyone ever tested that process on an iPhone? 🧐 What happens when the user leaves the login process to check the email? 🤨

• 
  Gareth Bryning (@deadstar11) reported 9 minutes ago

  @EE hi why are your services just trying to upsell me on products and not deal with a simple issue I'm having

• 
  Marie Louise (@thewisdomofwolf) reported 11 minutes ago

  @EE It is terrible that I couldn't pay my bill on time. I phoned up & spoke to a very nice gentleman who said I was allowed to pay on 22/5/26. Yet you sent me an email saying you've tried to take dd again & it failed so I've been charged £12. I'm seriously considering leaving EE.

• 
  Peter Vickerman (@PIV_123) reported 11 minutes ago

  @EE rubbish service app said a 40 minute wait , an hour later …….

• 
  Restore_NE (@Restore_NE) reported 12 minutes ago

  @EE no signal from Ilford road to South Gosforth on the Metro system Any reason why ?

• 
  KWB (@keithwillb) reported 13 minutes ago

  Hello @EE can you explain why my 4G signal keeps dropping off in parts of Edinburgh where it never used to happen. It’s very frustrating. It’s almost like you’ve reduced your coverage in the last few months.

• 
  Ed Scott (@EdScottLondon) reported 16 minutes ago

  @ad_moran4 @EE @O2 Deffo look around. Lebara are on the Vodafone network which is better quality than O2. No annual price rises which O2 do now.

• 
  Dr E 🇵🇸🏳️‍🌈😷 #FreePalestine #MasksWork (@E_catservant) reported 16 minutes ago

  Hello @EE soon to be ex-customer here. Absolutely appalling 'customer service' from one of your shops today + if true, a policy of facial scanning that's blatant discrimination against anyone with health issues / undergoing cancer etc treatment & sinister AF 🤬