EE Outage Report in Billingham, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Billingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Billingham, Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Darlington, Yarm, Newton Aycliffe, Stockton-on-Tees, Middlesbrough and Nunthorpe.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
Phone | |
| Yarm |
Phone | |
| Newton Aycliffe |
Phone | |
| Stockton-on-Tees |
Phone | |
| Middlesbrough |
Wi-fi | |
| Newton Aycliffe |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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Rave With Dave UK
(@ravewithdaveuk) reported
from
Middlesbrough, England
@EE #ormesby #Middlesbrough low signal strength for 3 days now 1 bar compared to previously of 5 bars. Additionally, the new temporary mast on Normanby Rd Ormesby which has replaced the mast on Spencerbeck house tower block which is due to be demolished soon.
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Dave
(@davedome) reported
from
Darlington, England
@mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.
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Rave With Dave UK
(@ravewithdaveuk) reported
from
Middlesbrough, England
@EE @TheCarlFord That error message "we cant check our network right now" on the network status checker has been going on for months!
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Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
@EBrook33 @EE It’s crap!
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Rave With Dave UK
(@ravewithdaveuk) reported
from
Nunthorpe, England
@EE This has been done already! makes no difference, others have posted about the same issue
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Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Dave
(@davedome) reported
from
Darlington, England
@EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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Dave
(@D4v3_d) reported
from
Middleton St. George, England
@EE what is going on in the DL3 area for signal, every other day texts come out to say there is an issue again, zero signal for the last 2 days..
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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Darren Holliday
(@DeeJayHolliday) reported
from
Middlesbrough, England
@EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.
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Rave With Dave UK
(@ravewithdaveuk) reported
from
Middlesbrough, England
@EE Contacted EE tech support regarding this mobile mast now not working, that has resulted in a significant reduction in service in #Ormesby Which was a waste of my time as they couldn't grasp the issue raised, just kept going on about general mobile coverage in the area.
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Mark R
(@MarkR1892) reported
from
Peterlee, England
@EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.
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Firby ⏱
(@FirbyJ_) reported
from
Brafferton, England
@EE are you having problems in the north east?
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Leanne Carter
(@_Leanne_Carter) reported
from
Preston-on-Tees, England
@EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯
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Alistair Johnson
(@alistairjohnso9) reported
from
Stockton-on-Tees, England
@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
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Fortitude Fitness & Nutrition
(@FortitudeFn) reported
from
Darlington, England
@EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.
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Hannah
(@HannMarieRose) reported
from
Middlesbrough, England
@EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
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Marc Webber
(@marcwebber) reported
from
Middlesbrough, England
@Neil_gx Average @EE signal that.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Audrey Macmillan
(@audproctor77) reported
So, not only has covid finally struck our house, there’s a major broadband outage now estimating repair by 7pm on 10th. Sick kids and no internet or tv? Send. help. @EE at least @o2 seem to have got mobiles back up this morning!
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Lee Hanly
(@Share_Preview) reported
@EE hi guys, need help with roaming. Phone is not picking up any local network. Can you help?
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Jeni Lowe
(@JeniFurry) reported
@EE @BT as a current customer of both I was look to upgrade my sim only contract yet your deals are not available to me as an existing EE customer? Why? #badservice #noloyalty
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Sport Science and PE
(@IB_SEHS) reported
@bt_uk Thanks for my exclusive offer after 5 years of being a customer which is exactly the same as a brand new customer with you 🙃 @ee offer 3 1/2 times more data for same price!
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Lee Hanly
(@LeePreview) reported
@EE Hey guys👋🏼, can someone help with international roaming?
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susie’sArt
(@sus_illustrator) reported
@EE When our service doesn’t work we need quick answers not 24 or 48 hours later. It seems better today. Speed test is still not good today but better than yesterday. 1Mb download, 3Mb upload currently.
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Cmdr PanPiper
(@CPanpiper) reported
@EE 7 hours later still no service/ doing a few tests phone might be able to dial 999 seems direct to emergency call mode, i hang up before any connection or dialing but that does seem to work. unable to dial any other number, meanwhile my cousin can. Why is my phone locked out?
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Cmdr PanPiper
(@CPanpiper) reported
@EE @EE 5:37 signal returns. have to ask when have a connection if my phone is locked to u network as no options when i lose network for anything else. Odd now that i have a signal , looking in settings phone network, provider EE, click and setting has stopped working? phone works
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paul macready
(@duklaprm) reported
@EE hi. Trying to add data adding to a plan and getting a technical error messsge. Are you aware of any issues?
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Jeni Lowe
(@JeniFurry) reported
@bt_uk @EE as a current customer of both I was look to upgrade my sim only contract yet your deals are not available to me as an existing EE customer? Why? #badservice #noloyalty