EE

EE Outage Report in Billingham, Stockton-on-Tees, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billingham, Stockton-on-Tees, England 01/16/2026 12:55

January 16: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billingham, Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Middlesbrough, Darlington and Peterlee.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Internet
United KingdomDarlington Phone
United KingdomMiddlesbrough Internet
United KingdomDarlington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

  • big__dave_ Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    No surprise there then.. @EE time and time again ringing me back regarding the problems with my phone not ringing out and shock asking for more examples for this happening 🤬 just getting fobbed off all the time. In the mean time expect me to pay for a service I am not getting

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • LiiL_Laauren Lauren Vardy (@LiiL_Laauren) reported from Sunderland Bridge, England

    @EE your website is rubbish. I can’t login it’s so frustrating 😤

  • FayePiercy fayee (@FayePiercy) reported from Thornaby-on-Tees, England

    So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • leechef69 Lee Stainthorpe (@leechef69) reported from Darlington, England

    @EE I was a chef on the quayside, now a little further south and inland. The issue is with my home broadband. Have done the usual switch off & back on. Reset etc. Still run big, for want of a word, at a snails pace, at best. Any help will be appreciated.

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • BobblesTea Amy (@BobblesTea) reported from Middlesbrough, England

    @jamesdrob @EE Yeah I’m well in the car (not driving) before I get any signal.

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE if it’s correct I want to cancel the unlock request

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

  • TitchTV Dave (@TitchTV) reported from Guisborough, England

    @PorscheSauce @EE I’ve been with 3 for 10 years. Never been any agro at all. Two contracts. Even when I lived in The Dales coverage was good.

  • AshDunnill Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Middlesbrough, England

    @EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JackieD86388657 JD (@JackieD86388657) reported

    @EE Is there a problem with the EE network? I can't make or receive calls, my son can't either, he's with EE too. Thanks

  • Danno777 Danny Kitt (@Danno777) reported

    @EE hi. I’m having a lot of trouble getting into the online shop via ee website. Is there currently an issue ?

  • TheClosedGate Ryan Moore (@TheClosedGate) reported

    @EE I upgraded on Sunday and was promised my phone would be delivered yesterday, but it didn't arrive, I got in touch with EE via the text service and was told the phone I ordered was actually out of stock, so I changed it to a different colour and was told it was be delivered today

  • AmyHunty157 Amy Lou (@AmyHunty157) reported

    @EE I asked last night if anyone could help me chase an issue with a trade in I sent

  • bri66thomp Bri Thompson (@bri66thomp) reported

    @karleburford @EE It’s been like that since they took over Orange, I couldn’t get a signal in Stockwood 15+years ago, with Orange, only marginally better now.

  • LeInquisitore Le_inquisitore (@LeInquisitore) reported

    @EE hi there. I appear to have lost the option to do an anytime upgrade. My account just shows time til early upgrade, yet it was specified that I could do it when I took the contract. Please help.

  • O2 O2 in the UK (@O2) reported

    @reed_hopewell @EE Hi Reed, did you transfer your number with a PAC? If so, this will automatically cancel your contract with us and your final bill will be produced in 14 days. We'll then take the payment 14 days after this. We're sad to see you leave us.

  • LNyguist Lynn Nyguist (@LNyguist) reported

    @EE for a few days now my signal has been appalling no matter where i stand I’m breaking up and people are hanging up on me I’m in airdrie north Lanarkshire are there any problems just now? Hi thanx

  • SJWolfe_54 Ulfric Winterwolf (@SJWolfe_54) reported

    @Tommycoops @EE I never got notified last time either. Also when the switch was out of stock last year I was never notified either.

  • originaf3spirit F3spirit (@originaf3spirit) reported

    Why the f. Why are no calls going through @EE Not on registered network Seriously