EE Outage Report in Billingham, Stockton-on-Tees, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Billingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Billingham, Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Middlesbrough, Darlington and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Phone | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Internet | |
| Darlington |
Phone | |
| Middlesbrough |
Internet | |
| Darlington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@EE can you help with an email I’ve received?
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Dave
(@TitchTV) reported
from
Guisborough, England
@PorscheSauce @EE I’ve been with 3 for 10 years. Never been any agro at all. Two contracts. Even when I lived in The Dales coverage was good.
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Ash Dunnill
(@AshDunnill) reported
from
Thornaby-on-Tees, England
Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍
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Ashley Marshall
(@ajma13111992) reported
from
Middlesbrough, England
@EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Aboy
(@FranklyUk) reported
An @openreach engineer repaired my @EE Broadband which was 49mg instead of 59mg which it once was. He found a faulty wire and repaired it. Line jumped to 59mg for about an hour or so then dropped back down to 49mg. EE not sending back engineer because fault 'fixed' ? @MarcAllera
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Rory Butler
(@RoryButlerMusic) reported
@EE I've been onto support using MyEE, and they didn't really help. Unless the general service improves, there's not much that can help. No hardware issues or problems with my settings, so it's just bad mobile data on your end, I think.
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Stewart Rowe
(@Stewart_1592) reported
@EE hi there. Joined via the store on Saturday, awaiting mobile number coming across from bt mobile. As I am a bt halo customer at the address the bt sims at I was able to get double data and 10% off. Received a bill today with full price and Iv not got my double data. Thanks
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Pauline
(@cricket_paul) reported
@SimonWardMusic @EE @Ofcom I had this very issue with Vodafone some years ago. Infuriating, but if I remember correctly it was actually written in the contract that I had to give a month notice even though expired🤔😤.
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Paula m
(@PaulaRossi47) reported
@EE I sent a message earlier saying I had a message saying they were probs in my area and it would take 16hrs ? gosh I gad same message recently . What is the issue in my area ? LE19 4NW thanks..
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(@alexletsroll) reported
@EE hi, I just locked myself out of my SIM and need my PUK code. In need of getting my data back ASAP, please help!!!
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Kelly Anne Thomson
(@Kelly270188) reported
@EE went to your Telford store with a hardware issue. Needed phone fixing asap. Told to go to Apple Store and we would cover cost with proof of repair. Now £169 out of pocket and being told you won’t pay for repair. I’m in EE warranty. Unacceptable.
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Rahul Bahadur
(@rahulbrk) reported
How can you guys close the conversation without even sorting out my issue @EE #worstuknetwork
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Greg Richards
(@GregRic61442632) reported
@Steph35419631 @O2 @EE I wouldn't bother, EE is shockingly bad at the moment. Just do a search on social media it will confirm it all and today they slammed there customers with a 14.4% plus 3.9% price increase.
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ForestsFlowers
(@ForestsFlowers) reported
@EE First a salesperson took a contract without my permission, then I was told a manager would contact me, then I was told my case had been closed without resolution, then contract was finally removed, was told loyalty team would contact me and this was a lie AGAIN.