EE outages and service status in Billingham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Billingham, including 0 direct reports.
- The most common problems reported in this area mention Phone and Wi-fi.
- The most recent signal from this area was received May 13, 4:13 PM GMT+1.
- Phone (80%)
- Wi-fi (20%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Billingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Billingham, England
The most recent EE outage reports came from the following cities: Middlesbrough, and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Wi-fi | 2 days ago |
|
Newton Aycliffe
|
Phone | 27 days ago |
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Newton Aycliffe
|
Phone | 28 days ago |
|
Newton Aycliffe
|
Phone | 28 days ago |
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Newton Aycliffe
|
Phone | 29 days ago |
|
Newton Aycliffe
|
Phone | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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Stephen Chapman (@chappy_ste) reported from Hartlepool, England@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England@EE They have no idea that the problem!
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rachel clarke (@rachsclarke) reported from Middlesbrough, England@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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Ben Elliott (@BenJohnElliott) reported from Ferryhill, England@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Hannah (@HannMarieRose) reported from Middlesbrough, England@EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.
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Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, EnglandHuge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍
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Ashley Marshall (@ajma13111992) reported from Middlesbrough, England@EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!
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Liam Mellor (@LiamMellor) reported from Redcar, England@EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help
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Mick Jones (@mick_jones75) reported from Darlington, EnglandSo advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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Mick Jones (@mick_jones75) reported from Darlington, England@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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Dave (@D4v3_d) reported from Middleton St. George, England@EE what is going on in the DL3 area for signal, every other day texts come out to say there is an issue again, zero signal for the last 2 days..
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Darren Holliday (@DeeJayHolliday) reported from Middlesbrough, England@EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.
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Scott Stonehouse (@Stonehouse88) reported from New Marske, England@EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!
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Amy (@BobblesTea) reported from Middlesbrough, England@jamesdrob @EE Yeah I’m well in the car (not driving) before I get any signal.
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England@EE are you guys still working need help asap xx
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Knight (@michaelmknight) reported@EE Hi, You keep asking me to create a new profile as I'm apparently on an old profile. When I try, it states my email addresses is already in use. Why couldn't you just migrate user accounts to the newer profiles instead of causing issues? Technology is great if you use it properly.
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ᴰᵃʷˢ ♕ (@DAWS_ON_) reported@EE Yeh it shows issues.. but I can't even WiFi call... Why is this? Why has EE gone so terrible now?
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ᵏⁱⁿᵍ ˡᵒᵒⁿᵍ ʷᵒⁿᵍ (@kingprawnball) reported@EE Already spoken to you, apparently it's a rare issue because @WeAreOpenreach made changes with their cables. Your support basically recommended I look elsewhere for a provider as there wasn't much he could do
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Iain Murphy (@the_murfmeister) reported@EE I’ve already called several times on Friday and today. Lots of time spent on hold. Online support is really poor. All I wanted was to watch a TV channel I have paid for but you have cancelled the channel, taken my money and won’t reinstate unless I call you again several times.
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LadyBlues The question is always Cui Bono? (@Ladyblues666) reported@TweetForTheMany @bt_uk @EE I switched away from Virgin because of connectivity issues. Hope yours is better.
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Micky Jones (@MickyJones_) reported@HappyDa63374790 @EE Yep its still down for me the website is really glitchy too
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Sandie Scrivens (@SandieScrivens) reported@EE I have had an online chat followed by a long phone call and each time, I am back a further step and my bill has gone up instead of down. I have raised an online complaint so hopefully someone will find out what is going on.
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gillian mary (@gillianwyatt601) reported from Quainton, England@EE IT SEEMS THAT YOU AREN'T WILLING TO HELP EITHER... I CANNOT TEXT BECAUSE THERE IS NO MONEY IN MY TOP UP SERVICE... YET YOU HAVE TAKEN MONEY FROM MY BANK ACCOUNT TO THE SUM OF £19.60... AND STILL NO MONEY IN MY MOBILE... I'VE SPENT ALMOST ALL DAY WITH TESCO MOBILE WHO WILL NOT ?!
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Sally Finestone (@SallyFinestone) reported@EE It was suggested I get a WiFi extended but if the signal cuts (sometimes the TV buffers) I'm not sure that would help. Whilst that didn't bother me but explains recording fail because of lost power I didn't realise it was affecting team calls.
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Alexia Da Silva (@AlexiaPRGal) reported3 calls to @EE & 2hrs spent trying to end my mobile contract & switch to PAYG. Rep said the switch would happen 29 March. It didn’t happen & I was charged £72.87 for April! It’s infuriating I can’t reach anyone reliable. Please HELP @EE #CustomerComplaint #customerservice #EE