EE outages and service status in Billingham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Billingham, including 1 direct report.
- The most common problems reported in this area mention Phone and Internet.
- The most recent signal from this area was received Apr 16, 12:55 PM GMT+1.
- Phone (80%)
- Internet (20%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Billingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at EE
EE is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Billingham, England
The most recent EE outage reports came from the following cities: Newton Aycliffe, Middlesbrough, and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe
|
Phone | 9 hours ago |
|
Newton Aycliffe
|
Phone | 3 days ago |
|
Newton Aycliffe
|
Phone | 7 days ago |
|
Newton Aycliffe
|
Phone | 7 days ago |
|
Middlesbrough
|
Internet | 11 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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EE Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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Hannah (@HannMarieRose) reported from Middlesbrough, England@EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.
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Liam Mellor (@LiamMellor) reported from Redcar, England@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
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rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England@EE is there an outage in Middlesbrough??
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Scott Stonehouse (@Stonehouse88) reported from New Marske, England@EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!
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Chris Ryder (@RyderBike) reported from Hartlepool, England@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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miss W (@bevwils54169636) reported from Stockton-on-Tees, England@EE Well i live in a small village and my daughter got a new I phone on ee. The reception was terrible she is 20 and just wanted to be on social media also she could never receive a call. We did complain but a few months half price was all they could manager.
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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Ben Elliott (@BenJohnElliott) reported from Ferryhill, England@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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DelienaEU (@RosieBrent) reported from Darlington, EnglandIf you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Josh Palin (@Palin1993) reported from Darlington, England@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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Matthew Adams (@Madams1994) reported from Billingham, England@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England@EE @TheCarlFord That error message "we cant check our network right now" on the network status checker has been going on for months!
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Chris Ryder (@RyderBike) reported from Hartlepool, England@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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lynn graham (@lgchoc1971) reported from Redcar, England@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
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Hannah Collinson (@Hannah_Coll95) reported from Billingham, EnglandShocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Dave (@davedome) reported from Darlington, England@EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.
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Stephen Chapman (@chappy_ste) reported from Hartlepool, EnglandNo surprise there then.. @EE time and time again ringing me back regarding the problems with my phone not ringing out and shock asking for more examples for this happening 🤬 just getting fobbed off all the time. In the mean time expect me to pay for a service I am not getting
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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JoJo (@yoyo__jojo) reported@EE we are away on holiday, I can’t log into my account as you have not amended my new number when I called to change all this in February. I can’t call as we have no signal and we need a helping hand as we are on holiday and our family is going to run out of data
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Alison Friend - ⫩ ⚒️ (@xxAlisonFxx) reportedI have never experienced such poor customer service from @EE. Very clear they don't want to retain (very long standing) customers anymore when you get offered ONE upgrade price & then get asked if you want the PAC code to move 😡 @iD_Mobile_UK you will be gaining another customer
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Seb (@SebParkinson) reportedFull HD video and clear audio from space yet I can’t even get a phone signal in Bacup. Sort it please @EE
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Dave (@_DaveCross_) reportedDear @O2 - your CS chat function is as hopeless as my 4/5G reception…And having your rep close it without resolving my issue is a tad suboptimal. Coverage for Leics/Northants is abysmal Even without a crystal ball, I can see @EE in my future
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Robert Marrs (@farmermarrs) reported@EE I’ve complained several times and all I get told to do is to reset the device and then it works for 2/3 days then goes back to been absolute garbage!!
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LR (@raphy_lawren) reported@LasallianSean @EE They know how to harass with calls when they are advertising but when you need them to solve a real issue, they send you to chat bots. Worst network customer care
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Tobes (@theGrimey) reported@EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).
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Stuart (@Stuart61838784) reported@EE your network is **** I will be leaving at the end of the contract after 15 years, your network is getting worse and yet you put your prices up
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ALL WEDNESDAY RNT WE (@owlsfan4eva) reported@CronoYellow27 @EE EE having a lot if issues today I can’t access my account via app or safari
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Ace (@Ace053381840899) reported@EE Howyou promoting new wifi box when the signal is so weak and slow.. Either fix or might go with virgin media