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EE outages and service status in Billingham, England

Service-wide status: EE

No problems detected

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Billingham, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • Latest local activity: Sep 18, 11:07 AM GMT+1.

Share of direct reports from this area over the past 30 days.

  • 100% Phone (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billingham, England

EE signals over the past 24 hours, with local activity from Billingham, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Billingham, England

The most recent EE outage reports came from the following cities: Middlesbrough, and Newton Aycliffe.

CityProblem TypeReport Time
Middlesbrough Phone 5 days ago
Newton Aycliffe Phone 6 days ago
Newton Aycliffe Phone 9 days ago
Newton Aycliffe Phone 12 days ago
Newton Aycliffe Phone 14 days ago
Newton Aycliffe Phone 21 days ago

Nearby cities with recent reports

Middlesbrough

1 signals in the past 7 days

5 days ago
Newton Aycliffe

1 signals in the past 7 days

6 days ago

Community Discussion

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EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • mick_jones75
    Mick Jones (@mick_jones75) reported from Darlington, England

    So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

  • Mrs_Ikon
    Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • BenJohnElliott
    Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • Madams1994
    Matthew Adams (@Madams1994) reported from Billingham, England

    @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

  • LukeHockborn
    Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • D4v3_d
    Dave (@D4v3_d) reported from Middleton St. George, England

    @EE what is going on in the DL3 area for signal, every other day texts come out to say there is an issue again, zero signal for the last 2 days..

  • MarkR1892
    Mark R (@MarkR1892) reported from Peterlee, England

    @EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.

  • davedome
    Dave (@davedome) reported from Darlington, England

    @EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.

  • FayePiercy
    fayee (@FayePiercy) reported from Thornaby-on-Tees, England

    So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

  • MarkMcAneny
    Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

  • jokennedy15
    Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • marc3374
    Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • ravewithdaveuk
    Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England

    @EE @TheCarlFord That error message "we cant check our network right now" on the network status checker has been going on for months!

  • rachsclarke
    rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • ravewithdaveuk
    Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England

    @EE Contacted EE tech support regarding this mobile mast now not working, that has resulted in a significant reduction in service in #Ormesby Which was a waste of my time as they couldn't grasp the issue raised, just kept going on about general mobile coverage in the area.

  • pauljonesking
    #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • TomFahyNo1
    Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • pauljonesking
    #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!

  • TerryFBH
    Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • ravewithdaveuk
    Rave With Dave UK (@ravewithdaveuk) reported from Nunthorpe, England

    @EE This has been done already! makes no difference, others have posted about the same issue

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • WeAreOpenreach
    Openreach (@WeAreOpenreach) reported

    @AP196779 @EE I'm sorry to hear that you've been going round in circles for the past five weeks. Has your service provider clarified the specific issue they have been trying to report to us? Any details they have provided would be helpful in understanding the situation further. To allow (1/2)

  • JimBob1046620
    Ray Planet Earth 🇬🇧 (@JimBob1046620) reported

    @CallMeMysticall @LeilaniDowding @EE there is that, but they will get IP, should they want Old Phone , yes! Cookies is an issue tbh

  • PIXX3L5
    PIX (@PIXX3L5) reported

    I'm convinced that zero humans work for @EE what a **** storm of conflicting information. Repeating yourself over and over with different outcomes to only be put to someone else and repeat again and then told different information and other person wrong. FU EE FU

  • ZachMcElroy1
    Zach McElroy (@ZachMcElroy1) reported

    @EE hi, my dad has set up a passkey for our EE account and I cannot log in and he’s unable to send me the passkey. I have the email and the log in, can you please help so I can just log in to my actual account

  • LeilaniDowding
    leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported

    @stuuk11 @EE That’s my point. What happens if you need to call ambulance police or fire engine. Or ca a neighbour for help. It’s so dangerous

  • mikeyjcs
    mikeyjcs - trading 🇬🇧 (@mikeyjcs) reported

    @hevvuhh @EE they’re terrible, customer service worst I have ever dealt with. moved to Virgin, got gigabit and only pay £28 odd quid a month!

  • Wrexham1978
    Paul Jones (@Wrexham1978) reported

    @sophie_reed98 @EE @ee are terrible for rewarding loyalty. I left after 30 yrs & am getting the terms elsewhere for a fifth of the price.

  • 18_eightysix
    W26|D12|L0 (@18_eightysix) reported

    so I looked into upgrading my contract with @EE and doing so knocked SEVENTY-NINE points off my credit score? Nah, **** you guys. That's ***************.

  • wxmsmith
    Neal (@wxmsmith) reported

    @EE please provide a contact link or phone number to discuss my mother’s account with you (I am on the account). Your website is no help

  • maisiethetortie
    Maisie the Tortie / Margaret 🇬🇧🇨🇦 (@maisiethetortie) reported

    @LeilaniDowding @EE We had no landline, no internet and no mobile signal last week due to issues with Vodafone . I had to walk up the road and basically shout my account details at someone to try and fix it. What would happen if there was an emergency? I couldn’t call 999.

Recent EE reports in Billingham, England

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Middlesbrough: Phone
  • Newton Aycliffe: Phone
  • Newton Aycliffe: Phone
  • Newton Aycliffe: Phone
  • Newton Aycliffe: Phone
  • Newton Aycliffe: Phone

EE detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (5 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

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