EE outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billingham, England

The most recent EE outage reports came from the following cities: Newton Aycliffe, Middlesbrough, Darlington, Yarm, and Stockton-on-Tees.

City	Problem Type	Report Time
Newton Aycliffe	Phone	2 days ago
Newton Aycliffe	Phone	2 days ago
Middlesbrough	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  Chris Ryder (@RyderBike) reported 2 minutes ago from Hartlepool, England

  @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

• 
  Stephen Chapman (@chappy_ste) reported 2 minutes ago from Hartlepool, England

  @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

• 
  Hannah Collinson (@Hannah_Coll95) reported 5 minutes ago from Billingham, England

  Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

• 
  Firby ⏱ (@FirbyJ_) reported 14 minutes ago from Brafferton, England

  @EE are you having problems in the north east?

• 
  Leanne Carter (@_Leanne_Carter) reported 15 minutes ago from Preston-on-Tees, England

  @EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯

• 
  Joanne Kennedy (@jokennedy15) reported 19 minutes ago from Hartlepool, England

  @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

• 
  Dave (@TitchTV) reported 19 minutes ago from Guisborough, England

  @PorscheSauce @EE I’ve been with 3 for 10 years. Never been any agro at all. Two contracts. Even when I lived in The Dales coverage was good.

• 
  Fortitude Fitness & Nutrition (@FortitudeFn) reported 25 minutes ago from Darlington, England

  @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

• 
  Lauren Vardy (@LiiL_Laauren) reported 30 minutes ago from Sunderland Bridge, England

  @EE your website is rubbish. I can’t login it’s so frustrating 😤

• 
  Marie Kelleher (@marie_kelleher) reported 31 minutes ago from Middlesbrough, England

  @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

• 
  Stephen Chapman (@chappy_ste) reported 31 minutes ago from Hartlepool, England

  No surprise there then.. @EE time and time again ringing me back regarding the problems with my phone not ringing out and shock asking for more examples for this happening 🤬 just getting fobbed off all the time. In the mean time expect me to pay for a service I am not getting

• 
  Terry Chapman or FBH (@TerryFBH) reported 39 minutes ago from Middlesbrough, England

  @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

• 
  Darren Holliday (@DeeJayHolliday) reported 39 minutes ago from Middlesbrough, England

  @EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.

• 
  Mark McAneny (@MarkMcAneny) reported 43 minutes ago from Stockton-on-Tees, England

  @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

• 
  Marc Johnson (@marc3374) reported 47 minutes ago from Newton Aycliffe, England

  @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

• 
  Lee Stainthorpe (@leechef69) reported 47 minutes ago from Darlington, England

  @EE I was a chef on the quayside, now a little further south and inland. The issue is with my home broadband. Have done the usual switch off & back on. Reset etc. Still run big, for want of a word, at a snails pace, at best. Any help will be appreciated.

• 
  Daniel Hill (@DanielHill21) reported 51 minutes ago from Redcar, England

  @EE can you help with an email I’ve received?

• 
  lynn graham (@lgchoc1971) reported 55 minutes ago from Redcar, England

  @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

• 
  Matthew Adams (@Madams1994) reported 59 minutes ago from Billingham, England

  @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

• 
  Mark R (@MarkR1892) reported 59 minutes ago from Peterlee, England

  @EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Seb (@SebParkinson) reported 2 minutes ago

  @Mr_Ben_Adams @EE I struggle to get any signal inside or out. There’s a mast issue that EE just completely ignore every single time it’s reported.

• 
  Ok Addme (@okaddme) reported 3 minutes ago

  @EE I hardly get a signal anymore in busy places. Really annoying. How do I get priority signal, is it on my tariff?

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 3 minutes ago

  @JPMIDB @EE Mines been down since about 10am, phoned em up and apparently I’ve got no data no calls or texts either and I’m on unlimited everything yet I can use Data without WiFi so there’s defo issues lol

• 
  Dave Nichols (@DipDabDave) reported 4 minutes ago

  @EE Afternoon Guys, just been chatting to 1 of your team about upgrades etc. Really nice guy and helpful but the call dropped out ironically! Please pass on that I didn’t hang up on him and if he wants to call back he can 👍

• 
  Tony Crystal (@TonyCrystals) reported 8 minutes ago

  @TheWobblyGamer @EE I had that same problem, tried calling the customer service. No answer. Hours on hold. Cancelled the DD in frustration. They slapped a £600 termination fee on me and sold it to a debt collector for £100. EE is a sewer.

• 
  CommonSense? (@AllTooNoisy) reported 12 minutes ago

  @EE @BT Hi, I keep getting multiple requests to return hardware. Even though you cancelled my contract by mistake. Your colleague admitted that. I’ve requested a return kit 3 times. Not going to bother anymore. Appalling service. Would be nice to speak to someone on the uk

• 
  Andrew Harbot-Taylor (@T_Northernbloke) reported 13 minutes ago

  @Farmeronecow @O2 That's why I left. Well that and when I complained about the signal I got told I needed to buy land and get planning permission myself and then they would look at putting one up. Moved back to @EE and normal service resumes.

• 
  Jade Nomura (@Jade_Nomura) reported 13 minutes ago

  @EE Awful service stay clear at all costs! I don’t think I’ve ever been so disgusted in a customer service phone team than we were tonight!Your staff were beyond rude, All we wanted to do is renew.. never cancelled something so quick.. easiest decision now going with @VodafoneUK

• 
  Seb (@SebParkinson) reported 15 minutes ago

  @EE It’s been a known issue for… years. You just don’t do anything about it. Claiming it’s fine, when it isn’t.

• 
  OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported 22 minutes ago

  You are having issues and please don't say you aren't, because my internet connection is very low @EE @Ofcom, so low I can hardly load anything #EE