EE Outage Report in Billingham, Stockton-on-Tees, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Billingham, England

The most recent EE outage reports came from the following cities: Darlington, Yarm, Newton Aycliffe, Stockton-on-Tees, Middlesbrough, and Nunthorpe.

City	Problem Type	Report Time
Darlington	Phone	1 month ago
Yarm	Phone	2 months ago
Newton Aycliffe	Phone	2 months ago
Stockton-on-Tees	Phone	2 months ago
Middlesbrough	Wi-fi	2 months ago
Newton Aycliffe	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  rachel clarke (@rachsclarke) reported 6 minutes ago from Middlesbrough, England

  @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

• 
  Stephen Chapman (@chappy_ste) reported 7 minutes ago from Hartlepool, England

  @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

• 
  Liam Mellor (@LiamMellor) reported 14 minutes ago from Redcar, England

  @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

• 
  Bob Simpson (@bsimopaz) reported 14 minutes ago from Darlington, England

  @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

• 
  lynn graham (@lgchoc1971) reported 14 minutes ago from Redcar, England

  @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

• 
  Mark McAneny (@MarkMcAneny) reported 20 minutes ago from Stockton-on-Tees, England

  @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

• 
  Terry Chapman or FBH (@TerryFBH) reported 24 minutes ago from Middlesbrough, England

  @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

• 
  Chris Ryder (@RyderBike) reported 30 minutes ago from Hartlepool, England

  @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

• 
  Daniel Hill (@DanielHill21) reported 32 minutes ago from Redcar, England

  @EE can you help with an email I’ve received?

• 
  Marc Johnson (@marc3374) reported 35 minutes ago from Newton Aycliffe, England

  @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

• 
  Ian 🇪🇺 (@MilkyJoe1974) reported 36 minutes ago from Peterlee, England

  @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

• 
  Stephen Chapman (@chappy_ste) reported 37 minutes ago from Hartlepool, England

  @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

• 
  Marc Johnson (@marc3374) reported 40 minutes ago from Newton Aycliffe, England

  @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

• 
  rachel clarke (@rachsclarke) reported 44 minutes ago from Middlesbrough, England

  @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

• 
  Scott Stonehouse (@Stonehouse88) reported 47 minutes ago from New Marske, England

  @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

• 
  Chris Ryder (@RyderBike) reported 50 minutes ago from Hartlepool, England

  @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

• 
  Liam Mellor (@LiamMellor) reported 54 minutes ago from Redcar, England

  @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

• 
  DelienaEU (@RosieBrent) reported 55 minutes ago from Darlington, England

  If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

• 
  Luke Hockborn (@LukeHockborn) reported 58 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Tom Fahy (@TomFahyNo1) reported 59 minutes ago from Darlington, England

  @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Noods85 (@noodles46670026) reported 10 minutes ago

  Any1 else having problems with @ee network today . Phones been playing up all morning

• 
  Creventa (@creventa) reported 16 minutes ago

  @jayrayner1 @EE Interesting. Great network but are they trying to hide something with this move?

• 
  FxJohn (@FxJohnjohn) reported 17 minutes ago

  @EE your phone signal is pathetic constantly dropping out

• 
  Luna Fox Winters (@foxtrotluna) reported 21 minutes ago

  @AliannaFlynn @EE Unfortunately I've 6 months left on this contract and y'know, want to do it legally... As even if they refuse to change name it'd affect my credit when payments fail due to them trying the wrong name.

• 
  Stu Roberts (@welshfreak) reported 23 minutes ago

  @Matthewhewitt84 @EE but their customer service is shockingly bad!!

• 
  🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝 (@Matthewhewitt84) reported 23 minutes ago

  @welshfreak @EE I’ve never had a problem for CS tbh, and EE is BT now anyway

• 
  Kenny Burton (@Kenguin34) reported 23 minutes ago

  Global pandemic, people struggling to put food on the table and pay bills. 95% of companies haven't increased prices, some have even lowered them to help out....but not @EE another annual increase 👍

• 
  The Real Ian Moody (@IanMoodyPhoto) reported 25 minutes ago from Penistone, England

  Network coverage in Penistone from @EE is still non existent, has been for almost a week. I've reported it numerous times but on the website there are still 'no known issues'. Does that mean the web reporting isn't working?

• 
  Florin Nistor (@FlorinN1107) reported 30 minutes ago

  @EE EE ripped my life off and now because I called 2 days earlier to let them know that I dont want to carry on my contract, they still want to charge me. Terrible. I just did my mobile for another 24m and I feel like I did another huge mistake. They are just the worse

• 
  David Bayley (@DavidBayley13) reported 31 minutes ago

  @EE Checkout is still not working.