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EE Outage Report in Billingham, Stockton-on-Tees, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Billingham, England

The most recent EE outage reports came from the following cities: Darlington, Yarm, Newton Aycliffe, Stockton-on-Tees, Middlesbrough, and Nunthorpe.

CityProblem TypeReport Time
Darlington Phone 1 month ago
Yarm Phone 2 months ago
Newton Aycliffe Phone 2 months ago
Stockton-on-Tees Phone 2 months ago
Middlesbrough Wi-fi 2 months ago
Newton Aycliffe Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • TerryFBH
    Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • Mrs_Ikon
    Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • CJXXXXW
    Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

  • mick_jones75
    Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

  • lgchoc1971
    lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • RyderBike
    Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

  • RyderBike
    Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

  • chappy_ste
    Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • lgchoc1971
    lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • MarkMcAneny
    Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

  • jokennedy15
    Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • chappy_ste
    Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

  • Hannah_Coll95
    Hannah Collinson (@Hannah_Coll95) reported from Billingham, England

    Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

  • JamieMCollis
    Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • lgchoc1971
    lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • Stonehouse88
    Scott Stonehouse (@Stonehouse88) reported from New Marske, England

    @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

  • marie_kelleher
    Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England

    @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

  • DanielHill21
    Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • rachelhudson84
    rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England

    @EE is there an outage in Middlesbrough??

  • Joe__Monty
    Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GretaGarbage__
    Greta Garbage A GIF for Every Occasion (@GretaGarbage__) reported

    @EE A couldn’t give a tiny rats ***, you’re insultin me and other women wi this ****. Don’t ****** worry, a won’t be near your page or company EVER 🖕🏼

  • Henry_Keating87
    Henry Keating (@Henry_Keating87) reported

    @O2 how do I cancel my contract having to tether of my daughters @EE contract is a joke

  • leecrotty2
    lee crotty (@leecrotty2) reported

    @EE I would rather chew my arm off you set of pompous Z list **** nuggets, who ******** are any of these ***** anyway?

  • mturner1961
    Michael Turner (@mturner1961) reported

    @EE Not my network and never will be after this.

  • GretaGarbage__
    Greta Garbage A GIF for Every Occasion (@GretaGarbage__) reported

    @Itsanayefaeme2 @EE Insult us in such a degradin way n that’s the **** ye get 🙄

  • AnyasCigarettes
    Connor🚬 (@AnyasCigarettes) reported

    @FactPhil @BAFTA @EE No time to die was torrid. Absolutely ruined Rami Malek with a villain with the most soft touch motive going and barely any lines or actions that could consider him anything but an awful bond villain

  • DanKeen87395753
    High priestess Gabaghool (@DanKeen87395753) reported

    @EE What in the sandwich **** is going on here? Nobody wants to watch this crap. Just read the tweets

  • Huddersfielder
    Rich-Jaffa (@Huddersfielder) reported

    @EE Wtf is this? Literally might as well watch paint dry

  • wayneeldon
    Wayne Eldon (@wayneeldon) reported

    EE such bad customer service with them for over 20 years,and have been conned by them. I guess Kevin Bacon is costing to much money @EE @PoorServiceUK

  • I_Returneth
    Stephen(insert appropriate virtue signalling flag) (@I_Returneth) reported

    @EE @BAFTA Perhaps if you stopped ploughing millions into sponsoring this crap you could afford to invest in the network AND honour a contract for a year. Just a thought. 🙄