EE outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billingham, England

The most recent EE outage reports came from the following cities: Newton Aycliffe, Middlesbrough, and Darlington.

City	Problem Type	Report Time
Newton Aycliffe	Phone	5 days ago
Newton Aycliffe	Phone	6 days ago
Newton Aycliffe	Phone	6 days ago
Newton Aycliffe	Phone	7 days ago
Newton Aycliffe	Phone	10 days ago
Newton Aycliffe	Phone	14 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  miss W (@bevwils54169636) reported 2 minutes ago from Stockton-on-Tees, England

  @EE Well i live in a small village and my daughter got a new I phone on ee. The reception was terrible she is 20 and just wanted to be on social media also she could never receive a call. We did complain but a few months half price was all they could manager.

• 
  Liam Mellor (@LiamMellor) reported 4 minutes ago from Redcar, England

  @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

• 
  Chris Ryder (@RyderBike) reported 8 minutes ago from Hartlepool, England

  @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

• 
  Stephen Chapman (@chappy_ste) reported 16 minutes ago from Hartlepool, England

  @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

• 
  Stephen Chapman (@chappy_ste) reported 18 minutes ago from Hartlepool, England

  @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

• 
  Lauren Vardy (@LiiL_Laauren) reported 18 minutes ago from Sunderland Bridge, England

  @EE your website is rubbish. I can’t login it’s so frustrating 😤

• 
  toby hodkinson (@whoabetty84) reported 21 minutes ago from Darlington, England

  @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

• 
  Amy (@BobblesTea) reported 21 minutes ago from Middlesbrough, England

  @jamesdrob @EE Yeah I’m well in the car (not driving) before I get any signal.

• 
  Ashley Marshall (@ajma13111992) reported 22 minutes ago from Middlesbrough, England

  @EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!

• 
  toby hodkinson (@whoabetty84) reported 22 minutes ago from Darlington, England

  @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

• 
  Rave With Dave UK (@ravewithdaveuk) reported 25 minutes ago from Middlesbrough, England

  @EE #ormesby #Middlesbrough low signal strength for 3 days now 1 bar compared to previously of 5 bars. Additionally, the new temporary mast on Normanby Rd Ormesby which has replaced the mast on Spencerbeck house tower block which is due to be demolished soon.

• 
  Leanne Carter (@_Leanne_Carter) reported 32 minutes ago from Preston-on-Tees, England

  @EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯

• 
  Daniel Hill (@DanielHill21) reported 43 minutes ago from Redcar, England

  @EE can you help with an email I’ve received?

• 
  #hellomynameis Paul (@pauljonesking) reported 44 minutes ago from Stockton-on-Tees, England

  @EE They have no idea that the problem!

• 
  Mark R (@MarkR1892) reported 46 minutes ago from Peterlee, England

  @EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.

• 
  #hellomynameis Paul (@pauljonesking) reported 47 minutes ago from Stockton-on-Tees, England

  @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

• 
  Hannah Collinson (@Hannah_Coll95) reported 49 minutes ago from Billingham, England

  Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

• 
  Mick Jones (@mick_jones75) reported 54 minutes ago from Darlington, England

  @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

• 
  Rave With Dave UK (@ravewithdaveuk) reported 54 minutes ago from Middlesbrough, England

  @EE @TheCarlFord That error message "we cant check our network right now" on the network status checker has been going on for months!

• 
  Alistair Johnson (@alistairjohnso9) reported 60 minutes ago from Stockton-on-Tees, England

  @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Bennett (@Paul_Bennett23) reported 4 minutes ago

  How in 2026, where you can make bloody near on perfect videos of a chinchilla eating an elephant can I not get signal on my phone in london? Make it make sense @EE

• 
  Victor Knight (@freakknight) reported 5 minutes ago

  @EE already in the EU, forgot to activate roaming and have tried by message and online. So far not working (getting signal but no data) already try to reset phone and change cellphone networks. And in PAYG and was using it in the UK just yesterday. Please an assist? Thanks

• 
  john jakes (@jakesy69) reported 7 minutes ago

  @EE why can I not get @GBNEWS on my tv apps I pay good money for this service but I’m not getting what I pay for

• 
  Tobes (@theGrimey) reported 8 minutes ago

  @EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).

• 
  D (@DM_1986_) reported 9 minutes ago

  So I go to Turkey, @EE bill is paid up, come home, service has been cancelled, broadband shut off… And obviously no one to talk to about it…

• 
  Don kk (@comm_triplev) reported 11 minutes ago

  @EE is the worst mobile network service provider in the UK. So fraudulent with incompetent customer service agents

• 
  Jayne with a Y (@JB_56_) reported 14 minutes ago

  @EE please can you help urgently. You sent me a sincerely called me today and my phone won’t work. I have called 150 on another phone which useless. What do I do

• 
  Tyrone Power (@tyronepower81) reported 16 minutes ago

  @EE @EE now this has affected my credit score 😡 all because of inept advisors. The service has been so bad. I need to speak to someone I head office ASAP

• 
  Literate Cynic (@LiterateCynic) reported 17 minutes ago

  Brilliant! @bt_uk FTTP N/W - network fault and @EE* 4/5G utterly abysmal at my NR 12 7 location... *Roll on end May when I can say bye-bye!

• 
  dystopian (@NNazir) reported 17 minutes ago

  @ianclatworthy @EE She’s need to spk to bereavement team change name on account then set up price for new customer offer price and reduce cost for line and b/b sorry for your loss mate you might wanna be with mum if you can and help explain it to them ,