EE outages and service status in Billingham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Billingham, including 1 direct report.
- The most common problems reported in this area mention Phone, Internet, and Wi-fi.
- The most recent signal from this area was received Aug 11, 7:54 PM GMT+1.
- Phone (75%)
- Internet (13%)
- Wi-fi (13%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Billingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Billingham, England
The most recent EE outage reports came from the following cities: Middlesbrough, Newton Aycliffe, Yarm, Stockton-on-Tees, and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough
|
Wi-fi | 20 hours ago |
|
Newton Aycliffe
|
Phone | 1 day ago |
|
Newton Aycliffe
|
Phone | 8 days ago |
|
Newton Aycliffe
|
Phone | 9 days ago |
|
Newton Aycliffe
|
Internet | 14 days ago |
|
Newton Aycliffe
|
Phone | 21 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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Mick Jones (@mick_jones75) reported from Darlington, England@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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Fortitude Fitness & Nutrition (@FortitudeFn) reported from Darlington, England@EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.
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Amy (@BobblesTea) reported from Middlesbrough, England@jamesdrob @EE Yeah I’m well in the car (not driving) before I get any signal.
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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Mick Jones (@mick_jones75) reported from Darlington, EnglandFeels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England@EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!
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Mark Thornton (@big__dave_) reported from Darlington, England@EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.
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fayee (@FayePiercy) reported from Thornaby-on-Tees, EnglandSo @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!
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Ashley Marshall (@ajma13111992) reported from Middlesbrough, England@EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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lynn graham (@lgchoc1971) reported from Redcar, England@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
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Leanne Carter (@_Leanne_Carter) reported from Preston-on-Tees, England@EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯
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Josh Palin (@Palin1993) reported from Darlington, England@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Chris Ryder (@RyderBike) reported from Hartlepool, England@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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Bob Simpson (@bsimopaz) reported from Darlington, England@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England@EE They have no idea that the problem!
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rachel clarke (@rachsclarke) reported from Middlesbrough, England@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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Ben Elliott (@BenJohnElliott) reported from Ferryhill, England@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Jamie Collis (@JamieMCollis) reported from Darlington, England@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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LK (@AMothersSon) reported@EE My roaming was all set up from my previous trip a few months ago. I've never had to take any additional steps prior to this. If I turn my phone on and off or manually search, it connects for just a minute. Already said I don't have access to another phone.
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Emma Lockhart (@EmmaLockha51775) reported@EE take out a phone contract, get promised free buds, 6 calls later and still not sorted. Keep getting told our guide says we have to do this, well your guide is not working so we need another solution. I am going to @OmbudsmanPh if this isn't sorted
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Kev (@KevlarBrock) reported@EE Done that. But it can’t see my hub. Because it’s gone down. Again. 150?
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James Bowen (@SirCHUCKY) reported@EE, very refreshing to cancel a new TV contract and not even have someone trying to negotiate so I stay. I have 5 phone lines, a tablet and broadband with you already and the red carpet was rolled out when I said the word cancel. At least @skytv put the effort in.
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Charlie Halstead (@CharlieMansfi17) reported@coveragechecker @EE If I’m paying for a network, I’m paying for a service. PAYG or contract shouldn’t determine whether I get the best network my phone supports. basic network capabilities shouldn’t be reserved for the most expensive plans.
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Sameena Ahmad 🇪🇺🏴 (@SameenaAhmad7) reported@Hepworthclare @EE My local shop was very dismissive and wilfully unhelpful but I did get help on the phone a couple of years ago. Can't find the number I used.
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Scott Mackie (@smacktoid) reportedI’m never buying anything from @EE again. Shambles of a company.
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John (@JohnStokes0uk) reported@briavelsjon @EE thats just it, they are poor, not good,and more signal masts, would be better
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Rach 🇪🇺 (@MsVespertilio) reported@Bandit5570 @EE Haven’t had a problem in years! But last two months atrocious!
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Forgottengirl078 (@forgottengirl78) reported@EE The rude person I was speaking too dropped the call. Been on and off hold for almost 2 hours. They where meant to be the person to sort out compensation! No call back.