EE Outage Report in Billingham, Stockton-on-Tees, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Billingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Billingham, England
The most recent EE outage reports came from the following cities: Darlington, Yarm, Newton Aycliffe, Stockton-on-Tees, Middlesbrough, and Nunthorpe.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington
|
Phone | 27 days ago |
|
Yarm
|
Phone | 2 months ago |
|
Newton Aycliffe
|
Phone | 2 months ago |
|
Stockton-on-Tees
|
Phone | 2 months ago |
|
Middlesbrough
|
Wi-fi | 2 months ago |
|
Newton Aycliffe
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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Chris Ryder (@RyderBike) reported from Hartlepool, England@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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rachel clarke (@rachsclarke) reported from Middlesbrough, England@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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Bob Simpson (@bsimopaz) reported from Darlington, England@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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Daniel Hill (@DanielHill21) reported from Redcar, England@EE can you help with an email I’ve received?
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Tom Fahy (@TomFahyNo1) reported from Darlington, England@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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lynn graham (@lgchoc1971) reported from Redcar, England@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
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Liam Mellor (@LiamMellor) reported from Redcar, England@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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Stephen Chapman (@chappy_ste) reported from Hartlepool, England@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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DelienaEU (@RosieBrent) reported from Darlington, EnglandIf you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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Liam Mellor (@LiamMellor) reported from Redcar, England@EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help
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lynn graham (@lgchoc1971) reported from Redcar, England@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
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lynn graham (@lgchoc1971) reported from Redcar, England@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
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rachel clarke (@rachsclarke) reported from Middlesbrough, England@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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Stephen Chapman (@chappy_ste) reported from Hartlepool, England@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Chris Ryder (@RyderBike) reported from Hartlepool, England@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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Scott Stonehouse (@Stonehouse88) reported from New Marske, England@EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mark_TheRed (@Mark_TheRed) reported@Jackson_dixon_d @EE Zeroes to do with you big nose , stick to **** you know the facts about as opposed to my ramblings ya pest
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The Consumer Council (Northern Ireland) (@ConsumerCouncil) reported@HendyC163 @EE @dpdireland Hi Hendy. Your contract is with EE therefore it is their responsibility to ensure your parcel arrives. If your parcel does not arrive on time, EE is liable to send you a replacement or refund. It is EE's responsibility to deal with DPD as EE has sub-contracted their service.
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Naomi (@nabuchanan_) reported@EE I have had appalling phone signal in glasgow this week which has impacted my work. has anyone else noticed this? #ee #phonesignal
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YellowCloud (@YellowCloud14) reported@EE is there an issue with service in my area? Yesterday & today my calls are intermittent quality both ways so trying to have a conversation is impossible. I need my phone all day as I wfh so it’s a bit of a nightmare. My postcode is CF37 if you need to run any checks?
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Bryan B 🇻🇨 🔥 (@BryanB_LFC) reported@EE I wish 150 and the stores would speak to each other. I'm very disappointed in your customer service.
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Hoho Cheng (@hochengah) reported@EE Hello! BB service in SK1 3TZ down, is it a local problem? The connection downs suddenly. :)
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Joanna Parker (@Josacco25) reported@EE you're customer service this week has been shocking. I was promised a call back today at 445pm and of course nothing! I have a technical issue and I was on the phone this morning for over an 1hr and was promised a call back. Not impressed and problem still not solved.
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Owen Vincent (@Yorkshireguy23) reportedAlways getting texts, work being done in the area but still awful no signal @EE !!
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lyds (@lydiaprice) reported@EE can I ask why you have the audacity to put my phone bill up and yet for the past month I constantly get texts from you guys saying you’re doing work in my area meaning I won’t have signal for days on end???
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Kane Fulton (@KaneFulton) reported@EE Realise this is now a dated ad, but for anybody who reads it: EE is now *awful* in central Leeds. It degraded severely since pre-Covid down from avg of 30-40Mbps to less than 10Mbps on 5G. You tell EE and they just ask you to report speed stats. Never seen any evidence of action.