EE Outage Report in Billingham, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Billingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Billingham, Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Middlesbrough, Darlington and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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Mark Thornton
(@big__dave_) reported
from
Darlington, England
@EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!
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Josh Palin
(@Palin1993) reported
from
Darlington, England
@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
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fayee
(@FayePiercy) reported
from
Thornaby-on-Tees, England
So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE if it’s correct I want to cancel the unlock request
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Dave
(@TitchTV) reported
from
Guisborough, England
@PorscheSauce @EE I’ve been with 3 for 10 years. Never been any agro at all. Two contracts. Even when I lived in The Dales coverage was good.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
No surprise there then.. @EE time and time again ringing me back regarding the problems with my phone not ringing out and shock asking for more examples for this happening 🤬 just getting fobbed off all the time. In the mean time expect me to pay for a service I am not getting
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Lauren Vardy
(@LiiL_Laauren) reported
from
Sunderland Bridge, England
@EE your website is rubbish. I can’t login it’s so frustrating 😤
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Lee Stainthorpe
(@leechef69) reported
from
Darlington, England
@EE I was a chef on the quayside, now a little further south and inland. The issue is with my home broadband. Have done the usual switch off & back on. Reset etc. Still run big, for want of a word, at a snails pace, at best. Any help will be appreciated.
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Amy
(@BobblesTea) reported
from
Middlesbrough, England
@jamesdrob @EE Yeah I’m well in the car (not driving) before I get any signal.
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Ashley Marshall
(@ajma13111992) reported
from
Middlesbrough, England
@EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!
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toby hodkinson
(@whoabetty84) reported
from
Darlington, England
@EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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toby hodkinson
(@whoabetty84) reported
from
Darlington, England
@EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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Ash Dunnill
(@AshDunnill) reported
from
Thornaby-on-Tees, England
Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Camden
(@CB_7567) reported
Sim only rolling contract and @EE want to put it up by 15% a month - make it make sense? That’ll be me immediately changing to a different network! Some companies are generally just taking the mick when it comes to using the cost of living as an excuse to whack prices up
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Darren
(@Darren1878nsno) reported
@Beths1878 @EE Knobheads mate. I took the contract out 2 months ago. Sorry but the cost of providing the service hasn't gone up 55 quid a year In 2 months
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Jennifer Chesworth
(@jennifer_ivy) reported
My phone bill increasing by £8 a month (that’s 7.5%) in line with ‘inflation’ is outrageous. It’s time to call out companies like @EE who are profiting from and taking advantage of the cost of living crisis. Is this 7.5% increase affecting every customer? Shocking!
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Jennifer Chesworth
(@jennifer_ivy) reported
My phone bill increasing by £8 (that’s 7.5%) in line with ‘inflation’ is outrageous. It’s time to call out companies like @EE who are profiting from and taking advantage of the cost of living crisis. Is this 7.5% increase affecting every customer? Shocking!
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MV
(@emvy03) reported
@MartinSLewis Hi Martin, @EE have increased the cost of contracts by ~14% for the second year, “due to inflation” which in itself is bad but half of the monthly bill is the handset - how can they justify charging inflation on this portion as well? @o2 don’t do this for example.
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Matt
(@Mapps66) reported
@EE having issues upgrading with NHS discount codes, can you please see DM
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James 🇬🇧
(@ItsJamesPowers) reported
@EE I think the issue may be when they attempted to change my device. last week, it has been knocked off my account. I haven't yet attempted it, as they were long queues
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Ami
(@ATMadein84) reported
@EE Brilliant weekend until I received a 14% price increase for my plan 🤬 @MartinSLewis love for you to do an update on the network providers ripping off the entire nation.
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Alex Mac
(@Alexmac74) reported
excuse me @EE what is this £14.55 per month increase you have just emailed me about??? are you out of your ******* MINDS! you can go **** yourselves along with @RishiSunak and his ******* idiots.
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Daffodil Littley
(@DaffodilLittley) reported
@gcampbellmusic @EE IT IS OUTRAGEOUS!! £6,60 for me on top of the amount I barely could afford. Lately the service is not reliable either!! I’m leaving this company after 5 years.