EE Outage Report in Billingham, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Billingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at EE
EE is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Billingham, Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Peterlee, Newton Aycliffe, Darlington and Hartlepool.
City | Problem Type | Report Time |
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Wi-fi | ||
Phone | ||
Phone | ||
Phone | ||
Phone | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England
@EE is there an outage in Middlesbrough??
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Joe (@Joe__Monty) reported from Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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lynn graham (@lgchoc1971) reported from Redcar, England
@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
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Mick Jones (@mick_jones75) reported from Darlington, England
So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England
@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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Joanne Kennedy (@jokennedy15) reported from Hartlepool, England
@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
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Mick Jones (@mick_jones75) reported from Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
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Chris (@CJXXXXW) reported from Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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Dave (@davedome) reported from Darlington, England
@EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.
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Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
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Darren Holliday (@DeeJayHolliday) reported from Middlesbrough, England
@EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.
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Firby ⏱ (@FirbyJ_) reported from Brafferton, England
@EE are you having problems in the north east?
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Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England
@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
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Jamie Collis (@JamieMCollis) reported from Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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Mick Jones (@mick_jones75) reported from Darlington, England
@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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Fortitude Fitness & Nutrition (@FortitudeFn) reported from Darlington, England
@EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.
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Mick Jones (@mick_jones75) reported from Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
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Matthew Adams (@Madams1994) reported from Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Dave (@davedome) reported from Darlington, England
@mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.
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Hannah Collinson (@Hannah_Coll95) reported from Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝 (@Matthewhewitt84) reported
@EE first time I’ve been disappointed in your service, been wanting a Apple Watch asked about GPS and Cellular wanted to know info and was told it’s £7 for contract and unlimited data, I couldn’t share my phone data. Asked about GPS and they said still £7 a month. So I’ve been
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ian booth 🌈🏳️🌈 (@Booth82Ian) reported
@EE WiFi has been really bad since yesterday. So it’s a basic weekend.
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Brian💙 (@Brian97397878) reported
@EE is your 96% coverage based on population or land. I cannot get a decent 4g signal, I have tried with 5 phones in 3 different areas. Now I can just about get 5mbs on 3g. My signal strength on 3g is around -83dbm so bandwidth is the problem. My phones don't cost £1000s.
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Mark Gould (@yiddo71) reported from Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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joe JT tanner (@joetanner4) reported
@EE Hi. Can someone please tell me if the signal is down in the Hp13 area, keep getting a red light on the box and no wifi. Thanks
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Katie (@KatieHcom) reported
@EE broadband is down in CM1 area. The green light on the router is flashing. Have restarted it but still the same.
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Dominique Hamblin (@LadyNanBullen) reported
@EE Hi, apologies been working this morning. The signal seems to be back but yesterday afternoon/evenong was very poor.
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MW (@mw_thfc) reported
Thanks again to @EE for the phone service and mobile data going down for the whole day in Weston. No chances to get any work done today. Brilliant!
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Sean Mcnally (@SeanMcn99075899) reported
@EE It's been like this for last few days and it's constantly causing me issues
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aint no disco man!!!!🏴 (@patq67) reported
What is going on with @ee network in Glasgow absolute rotten