EE Outage Report in Billingham, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Billingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Billingham, Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Middlesbrough, Darlington and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Phone | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Internet | |
| Darlington |
Phone | |
| Middlesbrough |
Internet | |
| Darlington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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Ash Dunnill
(@AshDunnill) reported
from
Thornaby-on-Tees, England
Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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Ashley Marshall
(@ajma13111992) reported
from
Middlesbrough, England
@EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Dave
(@TitchTV) reported
from
Guisborough, England
@PorscheSauce @EE I’ve been with 3 for 10 years. Never been any agro at all. Two contracts. Even when I lived in The Dales coverage was good.
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Kelly
(@CatherineKZAP) reported
@EE #failing My uncle died at Xmas, my 80 year old aunt asked you to transfer their mobile to her name, you didn't & then blocked account, now she can't access email because she can't get the login security code sent to phone. Needs email to buy groceries #fixthis #sheneedstoeat
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Nicholas Jessop
(@NicholasJessop2) reported
@EE I got a text to@day I could get the Xbox today after registering my interest spent all morning trying to get one 4 different phone calls to your customer team to told many different things and get told there out of stock no queuing system in place not even for loyal customers
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Thomas
(@Thepipersson47) reported
@EE Hi IV sent DM but had no reply yet, I'm trying to checkout but your site won't work. Not sure if u want custom but can tell you I'm about to switch providers, really disappointing services through the app it never works. Months of issues still ongoing.
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ziefik
(@ziefik) reported
@EE hi, i'm having problems with trying to upgrade my phone. "Sorry, you can't upgrade this device just yet" is the message that appears, even though I was looking at devices just yesterday. I don't wanna call CS, is there an online chat?
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Mark White
(@Bristolhammerfc) reported
@EE Good morning, Not happy with your trade in service. Sent two phones in single envelope. Email to say one phone examined waiting for delivery of other. Both phones same envelope. Phone lines permanently engaged. No coherent email answers. Poor service and they have £300 of phones
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Cassie of ⓧ
(@Cassterix) reported
@foxtrotluna @EE It's not legal for them to request that. I had a similar issue with Blizzard Entertainment and it took calling them out on twitter for them to change it for me.
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Artur D
(@archie333333) reported
@EE How one can get PAYG device unlocked? I spoken with your customer service over a week ago, the gentleman followed my 2 orders in your system and confirmed I am eligible for free unlock. But no email or any other contact been made since...
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Lacy Morris
(@lacy_claire) reported
from
Tuxford, England
@EE I’m super excited to hopefully receive my new #applewatchSE unfortunately you seem to have a serious issue with all stock! I have emailed and spoke on the chat, but no one can tell me more!?! It’s been over 14 days, what’s happening??
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Daniel Kalinowski
(@iiidanskiii) reported
@EE whats up with your network. its been really really bad recently
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Scott Morgan 💖🌧🚨
(@MrScottMorgan) reported
@EE Can you help me block someone from contacting me? I have blocked their number but recently received a voicemail from them.