EE

EE Outage Report in Billingham, Stockton-on-Tees, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billingham, Stockton-on-Tees, England 02/04/2026 16:25

February 04: Problems at EE

EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billingham, Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Darlington and Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Internet
United KingdomDarlington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Middlesbrough, England

    @EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!

  • AshDunnill Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

  • TitchTV Dave (@TitchTV) reported from Guisborough, England

    @PorscheSauce @EE I’ve been with 3 for 10 years. Never been any agro at all. Two contracts. Even when I lived in The Dales coverage was good.

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewFishy1 Andrew Fishburn (@AndrewFishy1) reported

    @mhughesuk @EE The app eSIM download is broken and it’s honestly pathetic, I was told to either get a QR code pack or go into a shop to get it fixed, waste of paper if you ask me

  • Waynelittlewood Wayne Littlewood (@Waynelittlewood) reported from Southport, England

    @sihoughton @EE It’s got everything to do with it. They are doing it because they no longer have concessions in the EU. Like there’s no EU Medical insurance so if some idiot breaks their leg in Benidorm there’s no insurance and it will cost a fortune.

  • ScottBazeley Scott Bazeley (@ScottBazeley) reported

    Imagine how cool it would be if @ee 's upgrade page worked!! It's only been broken for at least a year that I'm aware of.

  • danielle_yxo danielle 🍒 (@danielle_yxo) reported

    Hi been two days since I messaged you. Anyone able to help? @EE

  • alisoncapel68 Alison Capel (@alisoncapel68) reported

    @EE I received it yesterday as planned but am still waiting for service to be transferred across from previous phone!

  • Real_Sarah_W Sarah Watkins (@Real_Sarah_W) reported

    @EE Thank you Craig. Unfortunately I’ve already been told there’s no real idea when it will arrive. It’s more the issue it was confirmed on my tracker “ready for dispatch” and arriving 24th, then it all went wrong meaning folk who ordered this week have theirs and mines MIA

  • laurwilsonmills laur (@laurwilsonmills) reported

    Had nothing but problems after taking a phone out with @EE , contanst chasing them, wrong billing amount, and all sorts 😫😫😫 defo will never be taking a contract out with them again

  • yellbellinexile Georonimo (@yellbellinexile) reported

    @ThreeUK The best time of the week (more likely month if lucky) will be when my Three 4g broadband is finally working... still no word from Three as to what the issue is and how long its going to take. Friends on @EE on the other hand have had regular updates containing actual info!

  • markjnewby that mark guy 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@markjnewby) reported

    I’ve DM’d you. Please help!! @EE

  • shortlew Lewis Hamilton (@shortlew) reported

    @EE I recently upgraded to an iPad Pro yesterday and wasn’t able at the time of order to add a pencil to my plan. I have tried numerous times today and the operator who I spoke to a moment ago said he can’t add it to plan as he’s part of the upgrades team. Can someone help me???