EE

EE Outage Report in Billingham, Stockton-on-Tees, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billingham, Stockton-on-Tees, England 01/25/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billingham, Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Middlesbrough, Darlington and Peterlee.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Internet
United KingdomDarlington Phone
United KingdomMiddlesbrough Internet
United KingdomDarlington Internet

Community Discussion

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EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • JamieMCollis Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • marie_kelleher Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England

    @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

  • Stonehouse88 Scott Stonehouse (@Stonehouse88) reported from New Marske, England

    @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

  • MarkMcAneny Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

  • Hannah_Coll95 Hannah Collinson (@Hannah_Coll95) reported from Billingham, England

    Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaaayliii_xo Kaaayliii_xo🌈💓💫 (@Kaaayliii_xo) reported

    @EE How do I make a complaint???? It’s NOT acceptable to reply to people who tweeted hours after me and ignore me. Then leave me waiting over an HOUR in a live chat. No one is speaking to me and it’s outrageous & causing me more mental anguish😡😡😡

  • billiealfa_ Billie (@billiealfa_) reported

    @crazygemini__ @EE Is your phone saying no service?

  • warecambridge2 Warecambridge2 (@warecambridge2) reported

    @EE Yes. But I am very unhappy with the concept of a new contract after 38 years a customer! It’s no way to treat such loyal customers. And, quite apart from really poor communication and the service dropping out after 31/2 days. @MartinSLewis

  • mindofmica_ mica. ❣️ (@mindofmica_) reported

    @EE I tried that Martin and you didn’t help me as I stated

  • powers_rocco RoccoPowers (@powers_rocco) reported

    @EE Any idea on why my signal has plummeted to > 1mbs (from 12mbs) and literally downloading at KBS over hotspot? happened yesterday at 3pm and hasn't bounced back

  • shelleyeng michelle englefield (@shelleyeng) reported

    @EE hi my roaming isn't working I've tried all the usual fixes, rebooting, turning on and off etc help! It's an inclusive extra on a business plan, I'm in Spain!!

  • MarkInWine Mark (@MarkInWine) reported

    @ellenfulham @EE Same! My network is completely down

  • ellenfulham Ellen (@ellenfulham) reported

    @EE Help me please!

  • stripeys Cheryl Satherley (@stripeys) reported

    @EE is there an issue with your service? Our 5G box is only running at 1.71 download!!!

  • chireg69 Lee Jones (@chireg69) reported

    @EE So is there a cut off date for new contracts not to get the increase? I am still within the 14 day period so can cancel and re do if for example it's cut off from the 1st March