EE

EE Outage Report in Billingham, Stockton-on-Tees, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billingham, Stockton-on-Tees, England 02/13/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billingham, Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Yarm, Newton Aycliffe, Stockton-on-Tees, Middlesbrough, Nunthorpe and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomYarm Phone
United KingdomNewton Aycliffe Phone
United KingdomStockton-on-Tees Phone
United KingdomMiddlesbrough Wi-fi
United KingdomNewton Aycliffe Phone
United KingdomMiddlesbrough Internet

Community Discussion

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EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • Joe__Monty Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • rachelhudson84 rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England

    @EE is there an outage in Middlesbrough??

  • marie_kelleher Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England

    @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

  • Mrs_Ikon Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

  • JamieMCollis Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • Madams1994 Matthew Adams (@Madams1994) reported from Billingham, England

    @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

  • jokennedy15 Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • Stonehouse88 Scott Stonehouse (@Stonehouse88) reported from New Marske, England

    @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • Hannah_Coll95 Hannah Collinson (@Hannah_Coll95) reported from Billingham, England

    Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DAWS_ON_ ᴰᵃʷˢ ♕ (@DAWS_ON_) reported

    @geronimo2497 @EE It's a joke mate, imagine my daughter calls for help and can't because these are like this

  • TemplariumGB Templar (@TemplariumGB) reported

    @MarinaPurkiss @EE Look up @dshensmith on YouTube (black belt barrister) he's literally just put out a video on this yesterday I think. He's been having the same issue with another provider.

  • Nosfeshartu 🜏 Nosfeshartu 🜏 (@Nosfeshartu) reported

    @MarinaPurkiss @EE EE refused to cancel my broadband because it didn't exist on their system yet were taking £47 a month from me. They found it pretty quick when I cancelled the direct debit though!

  • _JAGough_ JG (@_JAGough_) reported

    @EE I don’t need to check. I spoke to someone at EE around two weeks ago and they confirmed both masts weren’t working. You call yourself the UKs number 1 network but can’t provide a service to not just myself but other EE customers in the area

  • Drysdaleboy1 Merlin (@Drysdaleboy1) reported

    @EE @MartinSLewis Yes EE know they have an issue with overcharging Roaming fees, yes they know they overcharged me (I raised the issue). No they can't change my upcoming bill because the system won't let them. More wasted hours in chat 🤦🙁

  • S_R_Milnthorp 👾S👾 (@S_R_Milnthorp) reported

    @MarinaPurkiss @EE Worst phone company tbh. Want to sap anything they can from you ❌

  • AlanRain3 Alan Rain 🕷️🐝💙🇪🇺 (@AlanRain3) reported

    @MarinaPurkiss @EE I have an old email address I don't use much. Whenever I do log on I find several emails from EE telling me my bill is ready. I ignore them because I've never used their services. They're scammers.

  • acdcjacko Jack(o) 🏴󠁧󠁢󠁥󠁮󠁧󠁿🍒 (@acdcjacko) reported

    @EE Fantastic service yet again from your company today. No network provider comes close 👏🏼

  • adeybrewmaster Adey (@adeybrewmaster) reported

    @MarinaPurkiss @EE I had a similar experience after travelling by ferry to Belgium. My phone had logged onto the maritime network and itv was £££/Mb itv showed on my bill as data used in the USA which was clearly impossible after a bit of tooing and froing EE gave me a refund. Tbf their CS is 👍

  • goodsell_p92786 Phil Goodsell (@goodsell_p92786) reported

    @MarinaPurkiss @EE I'm with you and your mom, i had a problem with EE every time I had a bill I was charged for calls to the speaking clock ,EE spoke to me as if explaining satellite communications to a six year old.