EE

EE Outage Report in Billingham, Stockton-on-Tees, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billingham, Stockton-on-Tees, England 02/23/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billingham, Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Yarm, Newton Aycliffe, Stockton-on-Tees, Middlesbrough, Nunthorpe and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomYarm Phone
United KingdomNewton Aycliffe Phone
United KingdomStockton-on-Tees Phone
United KingdomMiddlesbrough Wi-fi
United KingdomNewton Aycliffe Phone
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • Stonehouse88 Scott Stonehouse (@Stonehouse88) reported from New Marske, England

    @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

  • Mrs_Ikon Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • Joe__Monty Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • alistairjohnso9 Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England

    @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

  • rachelhudson84 rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England

    @EE is there an outage in Middlesbrough??

  • jokennedy15 Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • marie_kelleher Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England

    @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

  • JamieMCollis Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • Hannah_Coll95 Hannah Collinson (@Hannah_Coll95) reported from Billingham, England

    Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

  • Madams1994 Matthew Adams (@Madams1994) reported from Billingham, England

    @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HayWayne Wayne (@HayWayne) reported

    Trying to watch Severence on #AppleTVPlus and have to say, probably won't watch anything else on the platform. Great show, but keeps fading in and out of HD, and pausing/slow. A shame, as Netflix, Prime, Disney+ all ok on a great @EE connection.

  • Kadza1 AK (@Kadza1) reported

    @EE hi EE - I ordered an iPhone 14 Pro 256gb black to be delivered to store. But I’ve not had a single message on it, no delivery number and if I put my order number in to site, it just says it can’t provide more information at this time. Can you help me?

  • AshleyMathewsM Ashley Mathews (@AshleyMathewsM) reported

    @EE hi there, where can I download the payment receipt for recharge done my number 07498212218 on 6-Sep? Please help

  • JA_Santelices Juan A. Santelices 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱 APRUEBO (@JA_Santelices) reported

    @EE did mislead my daughter and did a fraudulent action. I would tell everyone to avoid this company as #CustomerSupport is not existent and manager on shop are rude, impolite like the one in Edinburgh at Princess Street.

  • adz1985 Adam Hookway (@adz1985) reported

    @MarcAllera @EE @MarcAllera I can’t believe you can’t give a free phone case to a customer who has been with you over a decade

  • Soxthewavingcat Sox the waving cat (@Soxthewavingcat) reported

    Hi @EE for the last 2 months iv had issues with internet,speed dropping or internet disconnects when using house phone.had 3 engineers out who fix it but then problem comes back, got another coming tomorrow but been told I can’t go to your higher level engineers until this one

  • R23ltd Trevor (@R23ltd) reported

    @EE Will it come with phone signal or does that cost extra?

  • GadgetJack Jack Dunstone (@GadgetJack) reported

    Anyone ordering iPhone 14 PM with @EE , expect to not receive your handset on launch. Too many back orders but no contact from customer service. I’ve had to chase them today to now find out it will be 21 days. Not sure this is the experience @Apple want. Time to go to @O2

  • RichardWhittam Richard Whittam (@RichardWhittam) reported

    @EE has massively gone down hill the deals I’m being offered are poor and massively overpriced @MarcAllera think I’ll have to look at @VodafoneUK sim only deals, what happened to loyal customer deals? EE

  • sushiewushie 💙*Sushie*💙 (@sushiewushie) reported

    @EE CM1 3JE. I’ve just checked my UW app for the bill. It’s meant to be £12/month with 5g data. I’m about to go mad at UW. It’s £111.19 for September. I have no idea what’s happened. I’ve never had a bill like that 😡😰