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EE Outage Report in Billingham, Stockton-on-Tees, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billingham, Stockton-on-Tees, England 02/16/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billingham, Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Yarm, Newton Aycliffe, Stockton-on-Tees, Middlesbrough, Nunthorpe and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomYarm Phone
United KingdomNewton Aycliffe Phone
United KingdomStockton-on-Tees Phone
United KingdomMiddlesbrough Wi-fi
United KingdomNewton Aycliffe Phone
United KingdomMiddlesbrough Internet

Community Discussion

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EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • AshDunnill Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • big__dave_ Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

  • TitchTV Dave (@TitchTV) reported from Guisborough, England

    @PorscheSauce @EE I’ve been with 3 for 10 years. Never been any agro at all. Two contracts. Even when I lived in The Dales coverage was good.

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Middlesbrough, England

    @EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

  • BobblesTea Amy (@BobblesTea) reported from Middlesbrough, England

    @jamesdrob @EE Yeah I’m well in the car (not driving) before I get any signal.

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE if it’s correct I want to cancel the unlock request

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • FayePiercy fayee (@FayePiercy) reported from Thornaby-on-Tees, England

    So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahfranciss Sarah 👑 (@sarahfranciss) reported

    @EE hi, what time does your customer service close? I was on hold for almost an hour, then I've just seen on your site you're open from 8am-9pm? If that's the case then i don't know why there was no automated notice to tell me you're closed, instead of wasting my time for 50 mins

  • scott_Graham_1 Scott G (@scott_Graham_1) reported

    @EE I understand that I have fallen behind on payments so you have restricted my number however I am unable to make calls to emergency service related numbers and I do believe this to be absolutely outrageous

  • DaveGorton2011 Dave Gorton 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧⚒️ (@DaveGorton2011) reported

    @EE I keep losing my 5g signal, for a few months it was all fine, the last few weeks I very rarely get 5g at home the mast is about 325 metres from my house

  • meljridge melanie ridge (@meljridge) reported

    @EE It’s not acceptable that the Open Reach engineer doesn’t turn up and you disconnect my internet, leaving me without any service until an Open Reach engineer is available on 6 June. I work for the NHS and this is impacting on my work @MarcAllera

  • meljridge melanie ridge (@meljridge) reported

    @EE It’s hardly being resolved! I’m left with no service due to your engineer not turning up today! Now have to wait 8 days

  • seffy87 Seffy (@seffy87) reported

    @EE I've been on hold for 30mins now, and my EE portal can not resolve my issue. My upgraded new plan is not on my profile and I'm going to be overcharged!

  • wendywoobruno Wendy Woo (@wendywoobruno) reported

    @EE I’m still waiting since Tuesday for someone to answer me, can’t ring 150 as my phone reads NO SERVICE thanks EE your customer service is just …..

  • meljridge melanie ridge (@meljridge) reported

    @EE The irony of upgrading my service is I now have no service and now have to wait 10 days with no internet for your engineer to turn up. Or will they bother? Who knows?

  • meljridge melanie ridge (@meljridge) reported

    @EE no engineer turned up, disconnected, no communication about any of this. I’ve had to call you twice to see what’s happening. Beyond poor service

  • smudga_3108 James Smith (@smudga_3108) reported

    @EE imagine spending half your life complaining to your network provider about how incredibly dreadful your coverage is, only then to check a bill and find your monthly payment has risen by about 15% too. Utter piss take! Will definitely be leaving ASAP🤬🤬🤬🤬🤬🤬🤬🤬