EE Outage Report in Billingham, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Billingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Billingham, Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Middlesbrough, Darlington and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Phone | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Internet | |
| Darlington |
Phone | |
| Middlesbrough |
Internet | |
| Darlington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
@EBrook33 @EE It’s crap!
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
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Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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Dave
(@davedome) reported
from
Darlington, England
@mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.
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Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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Fortitude Fitness & Nutrition
(@FortitudeFn) reported
from
Darlington, England
@EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.
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Alistair Johnson
(@alistairjohnso9) reported
from
Stockton-on-Tees, England
@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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Marc Webber
(@marcwebber) reported
from
Middlesbrough, England
@Neil_gx Average @EE signal that.
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Debs Conway
(@Mrs_Ikon) reported
from
Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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Hannah
(@HannMarieRose) reported
from
Middlesbrough, England
@EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.
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Darren Holliday
(@DeeJayHolliday) reported
from
Middlesbrough, England
@EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.
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Dave
(@davedome) reported
from
Darlington, England
@EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.
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Firby ⏱
(@FirbyJ_) reported
from
Brafferton, England
@EE are you having problems in the north east?
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Leanne Carter
(@_Leanne_Carter) reported
from
Preston-on-Tees, England
@EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯
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rachelhudson84@outlook.com
(@rachelhudson84) reported
from
Middlesbrough, England
@EE is there an outage in Middlesbrough??
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Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Mark R
(@MarkR1892) reported
from
Peterlee, England
@EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Eric
(@Stockcube7773) reported
@EE Recently moved to 3 because EE prices are set too high. We don't need 25gb and we don't want 5G. In York the 5G signal radius is tiny so I won't pay a premium price for a basic service. Be realistic
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Camilia
(@juliab2002) reported
@EE My connection is awful and I cant watch anything as it is constantly buffering.
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Shiny Sophie
(@sophsafs) reported
@EE We received the QR code, scanned it but still have no data or signal since this morning. One person on chat told us we would get within 24 hours, another person told us we used the wrong QR code as a new one had been sent. We cannot call as no signal
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Maurice K Adams ACII
(@MA_WigleyGroup) reported
@EE @EE Firstly, I've been with EE, and it's forebearers since 2000. The service in Great Barr/Sandwell area, disruption notified by text a week ago - 24 hours essential maintenance? - simply appalling, you should have been honest and said 24 DAYS! Compensation! #nothingnowhere
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LorTheDestroyer86 🏴 🏳️🌈
(@LorTheDestroyer) reported
@Just_Jonnie @EE Complaints is my day job if you need help writing one up - you don't need the call logs either if you are sure what they told you on that day, they will probably listen to them as part of the complaint if they doubt you anyway
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Vandit.N.
(@MrVandit97) reported
@EE still no response to my problem
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Just_Tricky
(@Grumpy_Tricky) reported
@ruthfox154 @EE If I recall I just sent text 'PAC' to the service no. Is it 150?
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Jamesmike
(@Jamesmike57) reported
@rhysdryden @EE I was facing same issues but I contact @kevinrichard97 for help ...try him for yours
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Trévör
(@smeethino) reported
@EE My home wifi is down. Who do I report it to?
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.
(@tbymx) reported
@EE my signal was acting up today and now I have no signal for couple hours. What is going on?