EE outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billingham, England

The most recent EE outage reports came from the following cities: Newton Aycliffe, Middlesbrough, Darlington, Yarm, and Stockton-on-Tees.

City	Problem Type	Report Time
Newton Aycliffe	Phone	1 day ago
Newton Aycliffe	Phone	1 day ago
Middlesbrough	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  Fortitude Fitness & Nutrition (@FortitudeFn) reported 3 minutes ago from Darlington, England

  @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

• 
  Joe (@Joe__Monty) reported 6 minutes ago from Stockton-on-Tees, England

  Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

• 
  Rave With Dave UK (@ravewithdaveuk) reported 6 minutes ago from Nunthorpe, England

  @EE This has been done already! makes no difference, others have posted about the same issue

• 
  Mark McAneny (@MarkMcAneny) reported 8 minutes ago from Stockton-on-Tees, England

  @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

• 
  Marc Johnson (@marc3374) reported 8 minutes ago from Newton Aycliffe, England

  @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

• 
  Tori Gill (@Tweeter_Tori) reported 12 minutes ago from Darlington, England

  @EBrook33 @EE It’s crap!

• 
  Terry Chapman or FBH (@TerryFBH) reported 13 minutes ago from Middlesbrough, England

  @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

• 
  Marc Johnson (@marc3374) reported 22 minutes ago from Newton Aycliffe, England

  @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

• 
  Matthew Adams (@Madams1994) reported 30 minutes ago from Billingham, England

  @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

• 
  lynn graham (@lgchoc1971) reported 30 minutes ago from Redcar, England

  @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

• 
  Richard Perry (@GYSOT3Richard) reported 32 minutes ago from Newton Aycliffe, England

  @EE are you guys still working need help asap xx

• 
  Liam Mellor (@LiamMellor) reported 33 minutes ago from Redcar, England

  @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

• 
  Firby ⏱ (@FirbyJ_) reported 37 minutes ago from Brafferton, England

  @EE are you having problems in the north east?

• 
  Rave With Dave UK (@ravewithdaveuk) reported 45 minutes ago from Middlesbrough, England

  @EE @TheCarlFord That error message "we cant check our network right now" on the network status checker has been going on for months!

• 
  Rave With Dave UK (@ravewithdaveuk) reported 47 minutes ago from Middlesbrough, England

  @EE Contacted EE tech support regarding this mobile mast now not working, that has resulted in a significant reduction in service in #Ormesby Which was a waste of my time as they couldn't grasp the issue raised, just kept going on about general mobile coverage in the area.

• 
  Chris Ryder (@RyderBike) reported 47 minutes ago from Hartlepool, England

  @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

• 
  lynn graham (@lgchoc1971) reported 51 minutes ago from Redcar, England

  @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

• 
  Josh Palin (@Palin1993) reported 52 minutes ago from Darlington, England

  @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

• 
  Debs Conway (@Mrs_Ikon) reported 53 minutes ago from Middleton St. George, England

  @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

• 
  Darren Holliday (@DeeJayHolliday) reported 58 minutes ago from Middlesbrough, England

  @EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 6 minutes ago

  @JPMIDB @EE Mines been down since about 10am, phoned em up and apparently I’ve got no data no calls or texts either and I’m on unlimited everything yet I can use Data without WiFi so there’s defo issues lol

• 
  CommonSense? (@AllTooNoisy) reported 7 minutes ago

  @EE @BT Hi, I keep getting multiple requests to return hardware. Even though you cancelled my contract by mistake. Your colleague admitted that. I’ve requested a return kit 3 times. Not going to bother anymore. Appalling service. Would be nice to speak to someone on the uk

• 
  NINPLAYBOX (@jmcgamer1980) reported 15 minutes ago

  @EE is there an internet outage in Carmarthenshire area ? Had no internet access at home for hours , I've tried all the steps to remedy it but still not working

• 
  Andy Furnival (@AndyFurnival2) reported 16 minutes ago

  @WoodUksparky137 @EE EE, a premium priced network, for the lowest possible service. The annual price increases are the only consistent aspect of EE

• 
  olly (@olly_fosbrook) reported 17 minutes ago

  @EE This is a new customer contract, is the info still the same? Also is there a way to see if I’d be likely to pass a credit check before proceeding with it

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 20 minutes ago

  @Streffie @EE I’ve had same issues since yesterday and not one single person can rectify it

• 
  PrimeSiteUK (@PrimeSiteUK) reported 21 minutes ago

  @alphafox UTTER ****! And @EE use this **** to promote its mobile service? Seriously?

• 
  Martinkellyandfamily (@martinc2012) reported 22 minutes ago

  @EE what on earth is going on with the signal lately it’s appalling up and down the country, also for some reason lately i lose all 3/4/5g when on a phone call never used to be like this.(when losing data also lose phone call quality)

• 
  Julie F (@jvfisher59) reported 26 minutes ago

  @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

• 
  Big Nath (@E236_Nathan) reported 33 minutes ago

  Hey @EE wanna pay the last few months of my @ThreeUK contract up so I can leave them early, they are terrible 😞