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EE Outage Report in Billingham, Stockton-on-Tees, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billingham, Stockton-on-Tees, England 03/13/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billingham, Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Darlington, Yarm, Newton Aycliffe, Stockton-on-Tees, Middlesbrough and Nunthorpe.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington Phone
United KingdomYarm Phone
United KingdomNewton Aycliffe Phone
United KingdomStockton-on-Tees Phone
United KingdomMiddlesbrough Wi-fi
United KingdomNewton Aycliffe Phone

Community Discussion

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EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • HannMarieRose Hannah (@HannMarieRose) reported from Middlesbrough, England

    @EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.

  • DeeJayHolliday Darren Holliday (@DeeJayHolliday) reported from Middlesbrough, England

    @EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.

  • D4v3_d Dave (@D4v3_d) reported from Middleton St. George, England

    @EE what is going on in the DL3 area for signal, every other day texts come out to say there is an issue again, zero signal for the last 2 days..

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

  • marcwebber Marc Webber (@marcwebber) reported from Middlesbrough, England

    @Neil_gx Average @EE signal that.

  • davedome Dave (@davedome) reported from Darlington, England

    @EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

  • Mrs_Ikon Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • ravewithdaveuk Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England

    @EE #ormesby #Middlesbrough low signal strength for 3 days now 1 bar compared to previously of 5 bars. Additionally, the new temporary mast on Normanby Rd Ormesby which has replaced the mast on Spencerbeck house tower block which is due to be demolished soon.

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    @EBrook33 @EE It’s crap!

  • FirbyJ_ Firby ⏱ (@FirbyJ_) reported from Brafferton, England

    @EE are you having problems in the north east?

  • Madams1994 Matthew Adams (@Madams1994) reported from Billingham, England

    @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

  • davedome Dave (@davedome) reported from Darlington, England

    @mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.

  • MarkR1892 Mark R (@MarkR1892) reported from Peterlee, England

    @EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.

  • ravewithdaveuk Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England

    @EE Contacted EE tech support regarding this mobile mast now not working, that has resulted in a significant reduction in service in #Ormesby Which was a waste of my time as they couldn't grasp the issue raised, just kept going on about general mobile coverage in the area.

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

  • _Leanne_Carter Leanne Carter (@_Leanne_Carter) reported from Preston-on-Tees, England

    @EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯

  • FortitudeFn Fortitude Fitness & Nutrition (@FortitudeFn) reported from Darlington, England

    @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

  • alistairjohnso9 Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England

    @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • geoffbanksbet Geoff Banks (@geoffbanksbet) reported

    Wife lost her phone Calls @EE asking for e sim replacement, takes ten minutes to speak to a person Operator says 'we need to send a verification to your mobile phone' Just how thick are today's call centre dollies? And how poor is EE "we pride ourselves on good customer service'

  • stevegriff90 SG (@stevegriff90) reported

    @Storz79 @EE Same issue I can't watch anything and saying I don't have a subscription anymore when I login on the new app, but it says my subscription is still valid on EE app

  • APK_style APK Style (@APK_style) reported

    @Storz79 @EE I’ve got the same issue. Guess I’m not watching the rugby tonight then 😕

  • topboylfc GT (@topboylfc) reported

    @EE hi guys I left use in the last 5 days n joined giff gaff but they have completely messed up my phone they ported my number that’s wen the trouble began i can’t FaceTime my bro some friends R still seeing my temp no can I call into EE on Friday n get another sim only deal

  • CFCSean96 CFCSean (@CFCSean96) reported

    @Storz79 @EE Same issue any updates?

  • garywigg072 Gary Wigglesworth (@garywigg072) reported

    @EE top class service brilliant customer service really funny too Danny in EE store in platinum mall metro centre he needs to be new starter trainer

  • downiematt Matty (@downiematt) reported

    Easy seen @EE is Now pretty much BT it’s almost impossible to speak to someone on the bloody phone when you have issues now!!!! Please make sure your phone is on and has a signal,, THIS IS WHY IM ******* PHONING TO SPEAK TO SOMEONE FOR TH LOVE OF ****

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported

    @EE Problem is the house phone we can’t hear anything on either incoming or outgoing calls. Tried reporting issue through app without success

  • selz_j Selina JS 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇩🇪🇬🇬🏴󠁧󠁢󠁷󠁬󠁳󠁿⚒️ (@selz_j) reported

    @EE Hi, I want to cancel a SIM only contract I have with you, which expired last October. I can't call you from the number as the sim is in a mobile hotspot device. How best can I go about cancelling the contract as I don't need it anymore?

  • shezRommy Shaz (@shezRommy) reported

    @EE that doesn't help at all it says it will be dispatched within 14 days if the 13th if september so does that mean i would get it tomorrow or delivered on Saturday?