EE outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billingham, England

The most recent EE outage reports came from the following cities: Newton Aycliffe, Middlesbrough, Darlington, Yarm, and Stockton-on-Tees.

City	Problem Type	Report Time
Newton Aycliffe	Phone	3 days ago
Newton Aycliffe	Phone	3 days ago
Middlesbrough	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  lynn graham (@lgchoc1971) reported 3 minutes ago from Redcar, England

  @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

• 
  Richard Perry (@GYSOT3Richard) reported 3 minutes ago from Newton Aycliffe, England

  @EE are you guys still working need help asap xx

• 
  Lee Stainthorpe (@leechef69) reported 6 minutes ago from Darlington, England

  @EE I was a chef on the quayside, now a little further south and inland. The issue is with my home broadband. Have done the usual switch off & back on. Reset etc. Still run big, for want of a word, at a snails pace, at best. Any help will be appreciated.

• 
  Marc Johnson (@marc3374) reported 15 minutes ago from Newton Aycliffe, England

  @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

• 
  Joanne Kennedy (@jokennedy15) reported 18 minutes ago from Hartlepool, England

  @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

• 
  Mick Jones (@mick_jones75) reported 22 minutes ago from Darlington, England

  @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

• 
  Rave With Dave UK (@ravewithdaveuk) reported 24 minutes ago from Middlesbrough, England

  @EE Contacted EE tech support regarding this mobile mast now not working, that has resulted in a significant reduction in service in #Ormesby Which was a waste of my time as they couldn't grasp the issue raised, just kept going on about general mobile coverage in the area.

• 
  Josh Palin (@Palin1993) reported 24 minutes ago from Darlington, England

  @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

• 
  rachel clarke (@rachsclarke) reported 28 minutes ago from Middlesbrough, England

  @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

• 
  Dave (@D4v3_d) reported 30 minutes ago from Middleton St. George, England

  @EE what is going on in the DL3 area for signal, every other day texts come out to say there is an issue again, zero signal for the last 2 days..

• 
  Hannah (@HannMarieRose) reported 36 minutes ago from Middlesbrough, England

  @EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.

• 
  Lauren Vardy (@LiiL_Laauren) reported 38 minutes ago from Sunderland Bridge, England

  @EE your website is rubbish. I can’t login it’s so frustrating 😤

• 
  Scott Stonehouse (@Stonehouse88) reported 42 minutes ago from New Marske, England

  @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

• 
  Fortitude Fitness & Nutrition (@FortitudeFn) reported 42 minutes ago from Darlington, England

  @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

• 
  lynn graham (@lgchoc1971) reported 44 minutes ago from Redcar, England

  @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

• 
  Chris Ryder (@RyderBike) reported 47 minutes ago from Hartlepool, England

  @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

• 
  Ian 🇪🇺 (@MilkyJoe1974) reported 48 minutes ago from Peterlee, England

  @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

• 
  Amy (@BobblesTea) reported 49 minutes ago from Middlesbrough, England

  @jamesdrob @EE Yeah I’m well in the car (not driving) before I get any signal.

• 
  toby hodkinson (@whoabetty84) reported 49 minutes ago from Darlington, England

  @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

• 
  #hellomynameis Paul (@pauljonesking) reported 59 minutes ago from Stockton-on-Tees, England

  @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @coldfusioncoils (@rabg588) reported 7 minutes ago

  @EE what is up with the mobile phone signals? For the past 3-4 months I just can't get good enough signals anywhere i go, yet yous have all these 5g masts up in the area, yet the services are still terrible.

• 
  Ian Bennett (@bernifresh) reported 8 minutes ago

  @ee Why can I not get 5G+ access on we business sim only. Just upgraded only to find out that even on an all-rounder tariff you cannot have access. I will have to cancel this upgrade and move network after 30 years (orange to ee account).

• 
  Dog_Toffee (@Dog_Toffee) reported 9 minutes ago

  @UmbreonCollectr @GreenVapinGiant @EE I get 5G network and 100mbps speed

• 
  robertwhite7960@gmail.com (@robertwhite7961) reported 12 minutes ago

  @EE I never used All my data but I’m in hospital thanks for rinsing me when I’m at my lowest. Great job

• 
  Martinkellyandfamily (@martinc2012) reported 18 minutes ago

  @EE Tried to speak to someone yesterday and he basically said that EE do not guarantee a data and a voice signal at the same time! I said well it’s been fine for years but recently seems to have an issue where ever I can be in the country. Apparently it’s not a problem so I was told

• 
  Dave Nichols (@DipDabDave) reported 21 minutes ago

  @EE Afternoon Guys, just been chatting to 1 of your team about upgrades etc. Really nice guy and helpful but the call dropped out ironically! Please pass on that I didn’t hang up on him and if he wants to call back he can 👍

• 
  mumtaz khan (@nayah_2010) reported 23 minutes ago

  @EE worst customer service ever will never go with you again

• 
  Stephen Maddock (@stephenm68) reported 27 minutes ago

  Hey @EE As a longtime customer I’m very unimpressed with yr customer service to my Dad (93) You: - Made him move from BT -> EE - Told me you’d switch his DD over - Failed to do this so he missed 1st payment - Ignored his complaint & request for refund - Charged him a late fee!

• 
  Ace (@Ace053381840899) reported 29 minutes ago

  @EE Howyou promoting new wifi box when the signal is so weak and slow.. Either fix or might go with virgin media

• 
  Deborah Sacks (@deborahsacks) reported 29 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE