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EE Outage Report in Billingham, Stockton-on-Tees, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Billingham, England

The most recent EE outage reports came from the following cities: Darlington, Yarm, Newton Aycliffe, Stockton-on-Tees, Middlesbrough, and Nunthorpe.

CityProblem TypeReport Time
Darlington Phone 1 month ago
Yarm Phone 2 months ago
Newton Aycliffe Phone 2 months ago
Stockton-on-Tees Phone 2 months ago
Middlesbrough Wi-fi 2 months ago
Newton Aycliffe Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • CJXXXXW
    Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

  • ravewithdaveuk
    Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England

    @EE Contacted EE tech support regarding this mobile mast now not working, that has resulted in a significant reduction in service in #Ormesby Which was a waste of my time as they couldn't grasp the issue raised, just kept going on about general mobile coverage in the area.

  • MarkR1892
    Mark R (@MarkR1892) reported from Peterlee, England

    @EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.

  • FortitudeFn
    Fortitude Fitness & Nutrition (@FortitudeFn) reported from Darlington, England

    @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

  • davedome
    Dave (@davedome) reported from Darlington, England

    @mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.

  • Tweeter_Tori
    Tori Gill (@Tweeter_Tori) reported from Darlington, England

    @EBrook33 @EE It’s crap!

  • ravewithdaveuk
    Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England

    @EE #ormesby #Middlesbrough low signal strength for 3 days now 1 bar compared to previously of 5 bars. Additionally, the new temporary mast on Normanby Rd Ormesby which has replaced the mast on Spencerbeck house tower block which is due to be demolished soon.

  • FirbyJ_
    Firby ⏱ (@FirbyJ_) reported from Brafferton, England

    @EE are you having problems in the north east?

  • alistairjohnso9
    Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England

    @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

  • Madams1994
    Matthew Adams (@Madams1994) reported from Billingham, England

    @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

  • DeeJayHolliday
    Darren Holliday (@DeeJayHolliday) reported from Middlesbrough, England

    @EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.

  • mick_jones75
    Mick Jones (@mick_jones75) reported from Darlington, England

    Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

  • D4v3_d
    Dave (@D4v3_d) reported from Middleton St. George, England

    @EE what is going on in the DL3 area for signal, every other day texts come out to say there is an issue again, zero signal for the last 2 days..

  • mick_jones75
    Mick Jones (@mick_jones75) reported from Darlington, England

    So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

  • Mrs_Ikon
    Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • marcwebber
    Marc Webber (@marcwebber) reported from Middlesbrough, England

    @Neil_gx Average @EE signal that.

  • _Leanne_Carter
    Leanne Carter (@_Leanne_Carter) reported from Preston-on-Tees, England

    @EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯

  • mick_jones75
    Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

  • davedome
    Dave (@davedome) reported from Darlington, England

    @EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.

  • HannMarieRose
    Hannah (@HannMarieRose) reported from Middlesbrough, England

    @EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Morgs90
    Morgs9 (@Morgs90) reported

    @AJMSomers @VodafoneUK I had the same issue in my work postcode for 5months and they did nothing but give me empty promises. They offered me compensation once the problem was solved. I don't even work there anymore and I'm yet to see any compensation. @EE you still treat your customers like this?

  • TerenceM52
    Terry Musk (@TerenceM52) reported

    @EE what is going on with the app. I have tried to sign in for several days have had to change my password numerous times even tried to register again but I cannot access my account. If I go thru a browser no problem but thru the app it’s impossible

  • MStackevicius
    ForgetMe (@MStackevicius) reported

    @EE I thought EE had best coverage in London but it's poor service in many parts of London.. and yet your contracts are expensive, for what? Rubbish service?

  • queeniepoloton
    queenie (@queeniepoloton) reported

    @EE Long story short I contacted live chat last week as I was switching banks & my DD did not go through. I was told that as long as I paid this Thursday I would not be cut off. Despite this I had no service as of today when I arrived at hospital to be with a sick relative.

  • shimell74
    simon shimell (@shimell74) reported

    @EE really piss-poor customer service. I took an upgrade and ten you change the deal....shocking...

  • hesk14
    Paul Hesketh (@hesk14) reported

    @EE poor service. Upgraded my phone this morning and was quoted £30 up front cost. Just had a call to tell me it was an error and the update front cost was actually £180! Order cancelled!!

  • orlacon0
    orla conaghan (@orlacon0) reported

    @EE why is your app so ****, I shouldnt have to uninstall and reinstall it everytime I want to log onto it!! New update is ****

  • queeniepoloton
    queenie (@queeniepoloton) reported

    @EE When I contacted Live Chat today you can see a supervisor admitted that I had been lied to last week & there was nothing they could do to restore my service as the collections team are only on phone but I would have to download Skype to ring them because I'd been wrongly cut off!

  • KeithCP2
    Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @EE do you have any problems your end, first my wifi box stopped working the other day, I had to connect with usb on laptop, just paid bill and now it won't connect on laptop, phone won't let me buy data says turn wifi off, it is not on please help Thanks Keith

  • wakowakowakou
    Wako Wako (@wakowakowakou) reported

    @RustyTheSnowman @EE My account was disabled and It was unbearable for me after numerous appeals to the support team and nothing was done until I came across @Quick_restore and he fixed my account completely