EE outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billingham, England

The most recent EE outage reports came from the following cities: Middlesbrough, Newton Aycliffe, Yarm, Stockton-on-Tees, and Hartlepool.

City	Problem Type	Report Time
Middlesbrough	E-mail	6 days ago
Middlesbrough	Phone	6 days ago
Newton Aycliffe	Phone	8 days ago
Newton Aycliffe	Phone	9 days ago
Newton Aycliffe	Phone	14 days ago
Newton Aycliffe	Phone	16 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  Fortitude Fitness & Nutrition (@FortitudeFn) reported 7 minutes ago from Darlington, England

  @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

• 
  Ben Elliott (@BenJohnElliott) reported 10 minutes ago from Ferryhill, England

  @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

• 
  Mick Jones (@mick_jones75) reported 11 minutes ago from Darlington, England

  Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

• 
  Mark Thornton (@big__dave_) reported 15 minutes ago from Darlington, England

  @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

• 
  Lee Stainthorpe (@leechef69) reported 20 minutes ago from Darlington, England

  @EE I was a chef on the quayside, now a little further south and inland. The issue is with my home broadband. Have done the usual switch off & back on. Reset etc. Still run big, for want of a word, at a snails pace, at best. Any help will be appreciated.

• 
  Jamie Collis (@JamieMCollis) reported 21 minutes ago from Darlington, England

  @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

• 
  Rave With Dave UK (@ravewithdaveuk) reported 24 minutes ago from Nunthorpe, England

  @EE This has been done already! makes no difference, others have posted about the same issue

• 
  toby hodkinson (@whoabetty84) reported 24 minutes ago from Darlington, England

  @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

• 
  Dave (@D4v3_d) reported 28 minutes ago from Middleton St. George, England

  @EE what is going on in the DL3 area for signal, every other day texts come out to say there is an issue again, zero signal for the last 2 days..

• 
  Bob Simpson (@bsimopaz) reported 31 minutes ago from Darlington, England

  @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

• 
  Debs Conway (@Mrs_Ikon) reported 31 minutes ago from Middleton St. George, England

  @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

• 
  Chris Ryder (@RyderBike) reported 34 minutes ago from Hartlepool, England

  @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

• 
  Ash Dunnill (@AshDunnill) reported 39 minutes ago from Thornaby-on-Tees, England

  Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

• 
  Rave With Dave UK (@ravewithdaveuk) reported 42 minutes ago from Middlesbrough, England

  @EE Contacted EE tech support regarding this mobile mast now not working, that has resulted in a significant reduction in service in #Ormesby Which was a waste of my time as they couldn't grasp the issue raised, just kept going on about general mobile coverage in the area.

• 
  Tom Fahy (@TomFahyNo1) reported 42 minutes ago from Darlington, England

  @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

• 
  Marc Johnson (@marc3374) reported 44 minutes ago from Newton Aycliffe, England

  @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

• 
  Stephen Chapman (@chappy_ste) reported 45 minutes ago from Hartlepool, England

  @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

• 
  Hannah Collinson (@Hannah_Coll95) reported 50 minutes ago from Billingham, England

  Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

• 
  rachel clarke (@rachsclarke) reported 54 minutes ago from Middlesbrough, England

  @EE if it’s correct I want to cancel the unlock request

• 
  Mick Jones (@mick_jones75) reported 59 minutes ago from Darlington, England

  @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gothguy (@GothGuyGamer) reported 3 minutes ago

  @botbusta999 @virginmedia @EE when you join EE for their "internet", you'll be complaining you're being scammed, fact is aside from Virgin, noone can come close to the speeds they provide. Dont get me wrong, im not praising Virgin, their customer service is AIDS

• 
  ʍ ʍ ӄɦǟռ (@MMKUK1) reported 3 minutes ago

  @Ofcom Dear ofcom, Kindly do the same with @EE. They failed to provide a proper service at both my home and office addresses. They even acknowledged the fault and issued credit because of it, yet later admitted the issue cannot be fixed due to local black spots. Despite this, they still refused to cancel my contract without penalty. That is deeply unfair and unacceptable.

• 
  Benedict Barnes (@BenjitBarnes) reported 3 minutes ago

  @EE @davehill62 Good luck getting through to a member of the team. I became a customer a month ago and still having set up issues. Constantly referred to the AI bot when I call which is useless. How do I get in touch with a person @EE ? This is super frustrating.

• 
  Rachel Alves (@RachyAlves) reported 7 minutes ago

  @EE you have treated a 30 year customer appallingly - I have never have experienced worse customer service, technical support, mis-selling, and lies than from EE. I have spent hours and weeks trying to resolve an upgrade issue & it is getting worse daily. @EE MD or CEO help!

• 
  Jambags (@jambags) reported 7 minutes ago

  @EE I can’t get anywhere, I go to order help, put tracking number in and it says “it’s been delivered, click here for refund and return”, I DID NOT receive the item, there’s no option in the help section for this!

• 
  F3spirit (@originaf3spirit) reported 9 minutes ago

  @EE EE agreed the fault is owned by them. reimbursement should be automatically added to the customer accounts.

• 
  Wolf From B(R)um ◣ ◢ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WolfInBrum_1877) reported 9 minutes ago

  @TheList_Man @England @EE And you screwed it all up. Not even Twitter Reply Bots are smart enough to get **** right

• 
  David Graham (@DWGraham_67) reported 10 minutes ago

  @EE I contacted you last week about a GDPR breach and this has still not been rectified. I’m still receiving multiple emails intended for another customer as my email address has incorrectly been registered to his new EE account and Netflix package. Sort this please!

• 
  Sharne Hawkins (@sharnehawkins) reported 11 minutes ago

  @EE I left my airtime contract with you at the start of the year but I'm still paying my device. Due to issues with my bank account I missed my direct debit last month. I can't see anywhere on the app or website to pay it?

• 
  Xuccesfull (@Xuccesfullzgsv) reported 12 minutes ago

  @England @EE Djed Spence worst right back in history of football