EE outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billingham, England

The most recent EE outage reports came from the following cities: Newton Aycliffe, Middlesbrough, Yarm, Stockton-on-Tees, and Hartlepool.

City	Problem Type	Report Time
Newton Aycliffe	Phone	5 days ago
Newton Aycliffe	Phone	6 days ago
Newton Aycliffe	Internet	11 days ago
Newton Aycliffe	Phone	18 days ago
Newton Aycliffe	Phone	20 days ago
Newton Aycliffe	Phone	24 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  Daniel Hill (@DanielHill21) reported 49 seconds ago from Redcar, England

  @EE can you help with an email I’ve received?

• 
  rachelhudson84@outlook.com (@rachelhudson84) reported 3 minutes ago from Middlesbrough, England

  @EE is there an outage in Middlesbrough??

• 
  #hellomynameis Paul (@pauljonesking) reported 6 minutes ago from Stockton-on-Tees, England

  @EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!

• 
  Scott Stonehouse (@Stonehouse88) reported 12 minutes ago from New Marske, England

  @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

• 
  Mark McAneny (@MarkMcAneny) reported 15 minutes ago from Stockton-on-Tees, England

  @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

• 
  Ben Elliott (@BenJohnElliott) reported 19 minutes ago from Ferryhill, England

  @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

• 
  miss W (@bevwils54169636) reported 21 minutes ago from Stockton-on-Tees, England

  @EE Well i live in a small village and my daughter got a new I phone on ee. The reception was terrible she is 20 and just wanted to be on social media also she could never receive a call. We did complain but a few months half price was all they could manager.

• 
  Richard Perry (@GYSOT3Richard) reported 24 minutes ago from Newton Aycliffe, England

  @EE are you guys still working need help asap xx

• 
  Bob Simpson (@bsimopaz) reported 25 minutes ago from Darlington, England

  @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

• 
  rachel clarke (@rachsclarke) reported 32 minutes ago from Middlesbrough, England

  @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

• 
  rachel clarke (@rachsclarke) reported 33 minutes ago from Middlesbrough, England

  @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

• 
  Dave (@D4v3_d) reported 33 minutes ago from Middleton St. George, England

  @EE what is going on in the DL3 area for signal, every other day texts come out to say there is an issue again, zero signal for the last 2 days..

• 
  Josh Palin (@Palin1993) reported 36 minutes ago from Darlington, England

  @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

• 
  Rave With Dave UK (@ravewithdaveuk) reported 38 minutes ago from Nunthorpe, England

  @EE This has been done already! makes no difference, others have posted about the same issue

• 
  Fortitude Fitness & Nutrition (@FortitudeFn) reported 43 minutes ago from Darlington, England

  @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

• 
  Debs Conway (@Mrs_Ikon) reported 50 minutes ago from Middleton St. George, England

  @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

• 
  Hannah (@HannMarieRose) reported 57 minutes ago from Middlesbrough, England

  @EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.

• 
  lynn graham (@lgchoc1971) reported 57 minutes ago from Redcar, England

  @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

• 
  Alistair Johnson (@alistairjohnso9) reported 58 minutes ago from Stockton-on-Tees, England

  @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

• 
  Lee Stainthorpe (@leechef69) reported 59 minutes ago from Darlington, England

  @EE I was a chef on the quayside, now a little further south and inland. The issue is with my home broadband. Have done the usual switch off & back on. Reset etc. Still run big, for want of a word, at a snails pace, at best. Any help will be appreciated.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iestyn T Davies (@iestyntdavies) reported 2 seconds ago

  @virginmedia - you customer service app is faulty, my TV Box is faulty how can I leave and end this poor service? Can @skytv or @EE help Me leave and get a better service?

• 
  LondonRaider75 (@flash_fart) reported 3 minutes ago

  @omotforest I've just signed up, when @ee sold their broadband to the ***** at @BT I felt I should just continue the service but then despite being a customer for 8 years they did a hard credit check which ****** my credit score for a year. So cheerio ********.

• 
  Steve (@OmegaFluxx) reported 6 minutes ago

  @EE I managed to log in by the website, but something again went wrong. The item is still in my basket but you have taken the money. Can you fix this nonsense please?

• 
  Edfen19 (@edfen19) reported 9 minutes ago

  Anybody else had issues with @RiseFibre ? I am not even a customer yet as we're waiting to be connected & already pissed off. Passed me around different departments & then had me on hold for 13mins. Might give @EE another call to see if they can renew my package at a lower price

• 
  Lu 🎙⚒️ (@recklesslntent) reported 14 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent

• 
  Iestyn T Davies (@iestyntdavies) reported 15 minutes ago

  Frankly @virginmedia we just want to ditch our contract with you as your service is so poor. Let’s get us to @skytv or @EE instead

• 
  Omegamanuk (@Omegaman_uk) reported 16 minutes ago

  @EE Thanks but that is just routing me as per 2 calls I’ve already made this evening, so I don’t expect a different outcome really. A dedicated route for raising a complaint would be preferred,

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 19 minutes ago

  Why do we put up with absolute ***** like @EE? Every year to he price goes up and the service goes down whilst the CEO gets ******* richer...

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 21 minutes ago

  @EE And exactly the same thing happens you’ve just given me a different number that does exactly the same thing” Hang up and use our text service” useless

• 
  Beasty 90 (@90Beasty) reported 22 minutes ago

  @EE Hey i have a problem with the contract i have with you, i have tried the app but i can not get on to it nor call or text you to contact you any other way than this, as i cant get a confirmation text that confirms its me as i have no service DESPITE my bill being paid in FULL