EE

EE Outage Report in Billingham, Stockton-on-Tees, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billingham, Stockton-on-Tees, England 06/06/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. Phone (23%)

    Phone (23%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Billingham, Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Peterlee and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

  • alistairjohnso9 Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England

    @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

  • davedome Dave (@davedome) reported from Darlington, England

    @EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.

  • JamieMCollis Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • Hannah_Coll95 Hannah Collinson (@Hannah_Coll95) reported from Billingham, England

    Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

  • DeeJayHolliday Darren Holliday (@DeeJayHolliday) reported from Middlesbrough, England

    @EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.

  • davedome Dave (@davedome) reported from Darlington, England

    @mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

  • FirbyJ_ Firby ⏱ (@FirbyJ_) reported from Brafferton, England

    @EE are you having problems in the north east?

  • Mrs_Ikon Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

  • FortitudeFn Fortitude Fitness & Nutrition (@FortitudeFn) reported from Darlington, England

    @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    @EBrook33 @EE It’s crap!

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

  • rachelhudson84 rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England

    @EE is there an outage in Middlesbrough??

  • jokennedy15 Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • Madams1994 Matthew Adams (@Madams1994) reported from Billingham, England

    @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

  • marie_kelleher Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England

    @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

  • Joe__Monty Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanThorpe20 Alan Thorpe #FBPE #ProEU #RejoinEU #NeverVoteTory (@AlanThorpe20) reported

    @ee Have problem with my Huawei mobile, booked MOT appoint for today. Was told that ee don't stock them anymore & can't help me sort out - 1. Why the wi-fi won't connect up to my home set-up & 2. Why my data usage is running out before my monthly renewal date. Only seemed.. 1/2

  • alloasharon Sharon C (@alloasharon) reported

    Its official @EE have the worst (so called) customer service ever! They signed for letters in May but because they did not act on them (for reason unknown), the customer is at fault - could not make it up! A complete lack of respect for customer or to try and resolve issues.

  • trevoire Michael Newton (@trevoire) reported

    Just had the most ridiculous experience with @EE - called the support line, and after 25 minutes on hold and chatting to some for 5 mins, am told to contact the store, call the store, they tell me they can only help if I go into store. I go into the Great Marlborough street (1/2)

  • DawnLaw33171832 Dawn Lawrence (@DawnLaw33171832) reported

    @EE My phone is not working not a happy customer.

  • ranevijayprakas rane vijay prakash (@ranevijayprakas) reported

    @EE i keep on getting a myplace update saying that there isna problem near me every few weeks for months now

  • honeybouboule Antoine (@honeybouboule) reported

    @EE @elaine_shannan Well I'm about to leave you by just cancelling my direct debit since you've been ignoring me for days, never answer to any of my tweets (you probably muted me) or messages. Worst customer service ever.

  • craigwhyte83 Craig Whyte (@craigwhyte83) reported

    @EE @aaliboo137 So when I placed my order on the 21st of October, the advisor told me it would be sent out within 7 days… he would have known this was lies and now 11 days later, still no dispatch. Why do @EE lie to get your order?! Send me the 512gb version at no extra cost as a resolution!!!

  • komares7 Agata J Mas (@komares7) reported

    @EE How do I contact a real customer service advisor without waiting on hold?

  • AdamIrish Adam Wilkinson (@AdamIrish) reported

    @EE any chance of a bit of improvement in phone signal in BT37. Less than 5miles from the centre of Belfast and I get one bar.

  • Playmaker618 AJ (@Playmaker618) reported

    @EE I'm on the phone to customer service about to make a change to my plan, and the call is dropped and now I have no confirmation of the change... It took me over 20 minutes to get through to an actual human being 😕