EE outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billingham, England

The most recent EE outage reports came from the following cities: Newton Aycliffe, Middlesbrough, and Darlington.

City	Problem Type	Report Time
Newton Aycliffe	Phone	9 hours ago
Newton Aycliffe	Phone	1 day ago
Newton Aycliffe	Phone	1 day ago
Newton Aycliffe	Phone	2 days ago
Newton Aycliffe	Phone	5 days ago
Newton Aycliffe	Phone	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  Josh Palin (@Palin1993) reported 2 minutes ago from Darlington, England

  @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

• 
  Mick Jones (@mick_jones75) reported 10 minutes ago from Darlington, England

  @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

• 
  Liam Mellor (@LiamMellor) reported 10 minutes ago from Redcar, England

  @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

• 
  Lee Stainthorpe (@leechef69) reported 14 minutes ago from Darlington, England

  @EE I was a chef on the quayside, now a little further south and inland. The issue is with my home broadband. Have done the usual switch off & back on. Reset etc. Still run big, for want of a word, at a snails pace, at best. Any help will be appreciated.

• 
  Terry Chapman or FBH (@TerryFBH) reported 17 minutes ago from Middlesbrough, England

  @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

• 
  Firby ⏱ (@FirbyJ_) reported 18 minutes ago from Brafferton, England

  @EE are you having problems in the north east?

• 
  DelienaEU (@RosieBrent) reported 22 minutes ago from Darlington, England

  If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

• 
  Mark Thornton (@big__dave_) reported 23 minutes ago from Darlington, England

  @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

• 
  lynn graham (@lgchoc1971) reported 23 minutes ago from Redcar, England

  @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

• 
  Liam Mellor (@LiamMellor) reported 25 minutes ago from Redcar, England

  @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

• 
  lynn graham (@lgchoc1971) reported 25 minutes ago from Redcar, England

  @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

• 
  rachel clarke (@rachsclarke) reported 27 minutes ago from Middlesbrough, England

  @EE if it’s correct I want to cancel the unlock request

• 
  Mark McAneny (@MarkMcAneny) reported 27 minutes ago from Stockton-on-Tees, England

  @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

• 
  Chris Ryder (@RyderBike) reported 27 minutes ago from Hartlepool, England

  @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

• 
  Rave With Dave UK (@ravewithdaveuk) reported 33 minutes ago from Middlesbrough, England

  @EE @TheCarlFord That error message "we cant check our network right now" on the network status checker has been going on for months!

• 
  Darren Holliday (@DeeJayHolliday) reported 43 minutes ago from Middlesbrough, England

  @EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.

• 
  Marc Johnson (@marc3374) reported 45 minutes ago from Newton Aycliffe, England

  @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

• 
  Fortitude Fitness & Nutrition (@FortitudeFn) reported 49 minutes ago from Darlington, England

  @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

• 
  Jamie Collis (@JamieMCollis) reported 53 minutes ago from Darlington, England

  @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

• 
  Ian 🇪🇺 (@MilkyJoe1974) reported 56 minutes ago from Peterlee, England

  @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ozzy (@beardedhalalguy) reported 4 minutes ago

  @EE I am currently aboard and my mobile number has been disconnected, I have tried all avenues to contact you and it has been a fail. No contact number no help on the website so this is my last result. Could you please get back to me and help me please

• 
  Abhi (@ecfghjp) reported 7 minutes ago

  @EE i cant login to my site for ages now can you consider making your app and website a bit more robust? Its such an unpleasant experience

• 
  Literate Cynic (@LiterateCynic) reported 8 minutes ago

  Brilliant! @bt_uk FTTP N/W - network fault and @EE* 4/5G utterly abysmal at my NR 12 7 location... *Roll on end May when I can say bye-bye!

• 
  Stephen Allen (@JesusLuvsYooh) reported 10 minutes ago

  @EE Hi, your website seems broken this week, for users that have logged in. Im also getting a "BLOCKED" message now too after trying to navigate around, is this a situation you are aware of and are in process of fixing? Thanks!

• 
  Andrew Harbot-Taylor (@T_Northernbloke) reported 14 minutes ago

  @Farmeronecow @O2 That's why I left. Well that and when I complained about the signal I got told I needed to buy land and get planning permission myself and then they would look at putting one up. Moved back to @EE and normal service resumes.

• 
  Photo man (@ach59) reported 17 minutes ago

  @EE since we were forced to move from #BT Broadband to #EE we’ve had nothing but trouble - same faults no resolution - we pay for every channel you offer + extras but still can’t watch what we pay for … & what is IA-AU15? Very discontent customer

• 
  Allsopp (@AIIsopp) reported 21 minutes ago

  Moved into my new house end of March and still no broadband with @EE. Absolutely piss poor. Day 14 of hot spotting off the work phone. Let’s see what the 3rd @WeAreOpenreach visit brings when again, they stand round a socket, headscratching, looking like they’ve been lobotomised.

• 
  Basic with Life (@Joses_World) reported 23 minutes ago

  I’ve been with @EE for over 20 years, I have 4 lines and I’ve never been late with my bill. So why is it that @O2 and @VodafoneUK have better deals for me then #ee #eeupgrade? Where’s the loyalty?

• 
  Daniel Wright (@DanielW69987575) reported 23 minutes ago

  @EE your all is absolutely useless. Why is it impossible to sign in? It has failed to log in more times then be successful. Combined with the continuous signal problems, I am honestly disappointed to have moved over.

• 
  Simon Whale ™ (@Simon_Whale) reported 27 minutes ago

  @EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service