EE Outage Report in Billingham, Stockton-on-Tees, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Billingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Billingham, Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Yarm, Newton Aycliffe, Stockton-on-Tees, Middlesbrough, Nunthorpe and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Yarm |
Phone | |
| Newton Aycliffe |
Phone | |
| Stockton-on-Tees |
Phone | |
| Middlesbrough |
Wi-fi | |
| Newton Aycliffe |
Phone | |
| Middlesbrough |
Internet |
Community Discussion
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EE Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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Scott Stonehouse
(@Stonehouse88) reported
from
New Marske, England
@EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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Terry Chapman or FBH
(@TerryFBH) reported
from
Middlesbrough, England
@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@EE can you help with an email I’ve received?
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Marianne
(@mariannet91) reported
@EE what is going on with signal today? It’s awful!
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AFC Jake
(@Jakeleaf217) reported
@EE deeply concerned with the decline in the quality of customer care, I have been charged incorrectly, and it’s so hard to just get in contact with someone regarding this. I need to open a complaint and I don’t think it’s much to ask to speak to a human to do so
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Graham Robson
(@GrahamRobson86) reported
Absolutely horrendous customer service from @DPD_UK_Helpline hung up on by advisor for asking to make a complaint. Incorrect information given by the driver, turned up outside of delivery slot, incorrect location on his GPS on the app. @EE you need to change couriers!!
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Christopher Livingstone
(@CRLibingstone) reported
@WeAreOpenreach & @bt_uk we have been waiting for our broadband to be installed but the date we had was for the 6th then it is the 22nd. Why don’t you work together to provide service for vulnerable people. I am vulnerable. Awaiting surgery. I have fallen twice but I have no network to call or use internet @EE network coverage is not good.
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JCR
(@jack_richmond) reported
@EE why is my ee perk discount code not working
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Dan Franklin
(@DanFranklin90) reported
@EE Hey. In the past couple of days, I’m been having some issues with our BT Broadband & EE 4G Router & I also seem to be losing signal on a frequent basis. Is there an ongoing signal issue with the network at the moment or an issue in the Havering area? I did check the (1/2)
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Kaz Loku
(@KazLoku) reported
.@EE mobile broadband appears to have gone down in SA197NS area as of about 12:00 today.
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Julie Bell 🌹🍒🖤🤍⚽🏉🏏
(@dohamovers) reported
@StopTheLibero @England @EE MLS worst player on the pitch!
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🤍✨🦋Emma 🦋✨🤍
(@ThisGirlEmma_TW) reported
Absolutely fuming with @EE Closed my complaint! No explanation just that it’s closed. My credit score has been massively impacted now. I notified them of my change of pay date and they’ve only done it to one side of my contract not both. Their fault not mine!
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MR. LIVERPOOL
(@MrSajjadengland) reported
@EE i’m very disappointed in your customer service. Your robot is just repeating the same question every time you’re not giving me the answer. I’m gonna go to the store. I’m not gonna waste my time messaging you.