EE outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billingham, England

The most recent EE outage reports came from the following cities: Newton Aycliffe, and Middlesbrough.

City	Problem Type	Report Time
Newton Aycliffe	Phone	11 hours ago
Newton Aycliffe	Phone	1 day ago
Newton Aycliffe	Phone	4 days ago
Newton Aycliffe	Phone	4 days ago
Middlesbrough	Phone	6 days ago
Middlesbrough	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  toby hodkinson (@whoabetty84) reported 11 seconds ago from Darlington, England

  @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

• 
  Bob Simpson (@bsimopaz) reported 58 seconds ago from Darlington, England

  @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

• 
  Ashley Marshall (@ajma13111992) reported 3 minutes ago from Middlesbrough, England

  @EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!

• 
  Chris Ryder (@RyderBike) reported 3 minutes ago from Hartlepool, England

  @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

• 
  Terry Chapman or FBH (@TerryFBH) reported 10 minutes ago from Middlesbrough, England

  @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

• 
  Rave With Dave UK (@ravewithdaveuk) reported 11 minutes ago from Middlesbrough, England

  @EE @TheCarlFord That error message "we cant check our network right now" on the network status checker has been going on for months!

• 
  Stephen Chapman (@chappy_ste) reported 24 minutes ago from Hartlepool, England

  No surprise there then.. @EE time and time again ringing me back regarding the problems with my phone not ringing out and shock asking for more examples for this happening 🤬 just getting fobbed off all the time. In the mean time expect me to pay for a service I am not getting

• 
  fayee (@FayePiercy) reported 28 minutes ago from Thornaby-on-Tees, England

  So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

• 
  Dave (@D4v3_d) reported 34 minutes ago from Middleton St. George, England

  @EE what is going on in the DL3 area for signal, every other day texts come out to say there is an issue again, zero signal for the last 2 days..

• 
  Leanne Carter (@_Leanne_Carter) reported 34 minutes ago from Preston-on-Tees, England

  @EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯

• 
  Dave (@davedome) reported 38 minutes ago from Darlington, England

  @EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.

• 
  Ian 🇪🇺 (@MilkyJoe1974) reported 39 minutes ago from Peterlee, England

  @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

• 
  Mick Jones (@mick_jones75) reported 41 minutes ago from Darlington, England

  @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

• 
  Hannah (@HannMarieRose) reported 41 minutes ago from Middlesbrough, England

  @EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.

• 
  Dave (@davedome) reported 41 minutes ago from Darlington, England

  @mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.

• 
  Joe (@Joe__Monty) reported 42 minutes ago from Stockton-on-Tees, England

  Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

• 
  Stephen Chapman (@chappy_ste) reported 43 minutes ago from Hartlepool, England

  @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

• 
  Mark McAneny (@MarkMcAneny) reported 52 minutes ago from Stockton-on-Tees, England

  @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

• 
  toby hodkinson (@whoabetty84) reported 53 minutes ago from Darlington, England

  @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

• 
  #hellomynameis Paul (@pauljonesking) reported 57 minutes ago from Stockton-on-Tees, England

  @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mick Holds the Line (@Mickandhismusic) reported 2 minutes ago

  @EE I have just wasted THREE HOURS in calls to EETV over trying to get my bill down to less than £100 per month. This is OUTRAGEOUS DISRESPECT for your customers. Where is your reward for LOYAL CUSTOMERS? Nowhere . And I am tied to a two year context so I can’t go anywhere else!

• 
  Gujju Maniac (@GujjuManiac) reported 4 minutes ago

  @EE Can someone arrange a call on priority basis ! Your usual channels are all useless and of no help

• 
  LuffyFut (@luffyfutt) reported 4 minutes ago

  @England @EE wtf is that women on about Henderson for palace apparently mother ****** he plays for Forrest get that **** off my tv

• 
  El-Loco Futbol (@official_od0g) reported 5 minutes ago

  Why is @EE signal recently so pants.. (North Yorkshire area)

• 
  Aingeal (@AngieCa26314731) reported 12 minutes ago

  @toadmeister Should be the case in all places of employment - in particular educational establishments at all levels. Problems with @EE but would not go near their store in Livingston yesterday as draped in progress pride flags. Only British Heart Foundation had similar. Sorry changed

• 
  MJ1974 (@GibJ1974) reported 16 minutes ago

  @robbopalmer @EE I'd love someone from @EE to explain why I'm paying for scam guard when I've never asked for it? Shocking customer services that you never able to get through to anyone 😱

• 
  Darren Pemberton (@Dazbaza) reported 20 minutes ago

  @EE your service absolutely shocking I’m on your customer care line for the 3rd weekend running,due to poor internet performance. After 30 mins in the queue to be disconnected coz you tech service is now finished !!

• 
  Achorawl 🔜TheMixupLyon➡️Infurnity獸無限 (@Achorawl) reported 22 minutes ago

  @justnvc @EE I had a similar experience with the house my ex bought. The house had been rented 2 years before the date of purchase, but they never shut down their service. We could have moved in and they would be paying for our electricity bills as we had no way to contact them !

• 
  Micah Charles (@Charlie_Mate) reported 23 minutes ago

  @Kur7t @England @EE So has james Justin. He’s still ****.

• 
  Jamie F-Welsh (@punkikin) reported 24 minutes ago

  @EE awful service… 12 days no broadband… over 8 hours on calls to resolve… hub does not work… can’t speak to anyone with capability .. and now their own tech is down… trying to leave but they can’t get in to accounts … worst service… does @kevinbacon know who he represents