EE outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billingham, England

The most recent EE outage reports came from the following cities: Newton Aycliffe, Yarm, Stockton-on-Tees, Hartlepool, and Middlesbrough.

City	Problem Type	Report Time
Newton Aycliffe	Phone	3 days ago
Newton Aycliffe	Phone	5 days ago
Yarm	Phone	11 days ago
Stockton-on-Tees	Internet	13 days ago
Hartlepool	Phone	16 days ago
Newton Aycliffe	Phone	25 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  Matthew Adams (@Madams1994) reported 17 seconds ago from Billingham, England

  @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

• 
  Fortitude Fitness & Nutrition (@FortitudeFn) reported 2 minutes ago from Darlington, England

  @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

• 
  DelienaEU (@RosieBrent) reported 3 minutes ago from Darlington, England

  If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

• 
  Liam Mellor (@LiamMellor) reported 3 minutes ago from Redcar, England

  @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

• 
  Ash Dunnill (@AshDunnill) reported 13 minutes ago from Thornaby-on-Tees, England

  Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

• 
  Dave (@davedome) reported 13 minutes ago from Darlington, England

  @mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.

• 
  Leanne Carter (@_Leanne_Carter) reported 15 minutes ago from Preston-on-Tees, England

  @EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯

• 
  Rave With Dave UK (@ravewithdaveuk) reported 18 minutes ago from Middlesbrough, England

  @EE Contacted EE tech support regarding this mobile mast now not working, that has resulted in a significant reduction in service in #Ormesby Which was a waste of my time as they couldn't grasp the issue raised, just kept going on about general mobile coverage in the area.

• 
  Mick Jones (@mick_jones75) reported 18 minutes ago from Darlington, England

  Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

• 
  lynn graham (@lgchoc1971) reported 22 minutes ago from Redcar, England

  @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

• 
  rachel clarke (@rachsclarke) reported 24 minutes ago from Middlesbrough, England

  @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

• 
  Firby ⏱ (@FirbyJ_) reported 28 minutes ago from Brafferton, England

  @EE are you having problems in the north east?

• 
  rachelhudson84@outlook.com (@rachelhudson84) reported 29 minutes ago from Middlesbrough, England

  @EE is there an outage in Middlesbrough??

• 
  Chris Ryder (@RyderBike) reported 31 minutes ago from Hartlepool, England

  @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

• 
  fayee (@FayePiercy) reported 35 minutes ago from Thornaby-on-Tees, England

  So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

• 
  Mick Jones (@mick_jones75) reported 44 minutes ago from Darlington, England

  @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

• 
  Dave (@D4v3_d) reported 46 minutes ago from Middleton St. George, England

  @EE what is going on in the DL3 area for signal, every other day texts come out to say there is an issue again, zero signal for the last 2 days..

• 
  Rave With Dave UK (@ravewithdaveuk) reported 49 minutes ago from Middlesbrough, England

  @EE @TheCarlFord That error message "we cant check our network right now" on the network status checker has been going on for months!

• 
  Joe (@Joe__Monty) reported 59 minutes ago from Stockton-on-Tees, England

  Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

• 
  Ben Elliott (@BenJohnElliott) reported 59 minutes ago from Ferryhill, England

  @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@Simon_McNair) reported 1 minute ago

  @lebara customer service isn't a patch on @EE but it's too late to change now. I wonder if, in a years time, I'll be moving back to EE.

• 
  Mark Harper (@MarkHarper99) reported 6 minutes ago

  @EE Apparently you have fixed the roaming issue but Im still not connected. I have tried all the 'help' from your AI but nothing has worked, and then that's the end of the conversation! I have no way of calling anyone. What can I do?

• 
  James Fleming (@Anarchy_Jim) reported 6 minutes ago

  @status_is_down Yes @EE I’m overseas and have data roaming! I’m lost without it! What’s the timeline for a fix?

• 
  darren styles (@darrenjstyles) reported 6 minutes ago

  @EE The frustration is you trust openreach to fix something and they don’t, at the end of it is a customer who has been given no information as to what’s going on. I finally managed to speak to someone who has tried to get the ball rolling again.

• 
  Mat Roberts 74 (@RobertsFamily12) reported 7 minutes ago

  @EE How many times I’ve heard that from you it’s so slow again this morning that I can’t even carry out basic office tasks, will be looking for alternatives this weekend I’ve had enough of your poor broadband speeds now 🥺

• 
  Ryan Earley (@earleylad) reported 10 minutes ago

  @EE I purchased a tv from you it’s turned up broken how do I speak to someone about this ? I’m not a member I just brought it outright tried the website and the +44 330 123 1105 number but no correct options

• 
  Cwtch-22🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@KevKevles1974) reported 14 minutes ago

  @EE we have all our devices with you. This week we have tried to upgrade our home service and so far we have had no internet access for over 3 days. Current cost to ourselves is £3k. We have had 3 ‘engineers’ out, all of which say it is nothing to do with them.

• 
  gerardmcswiney (@Gmcswineyyy) reported 15 minutes ago

  @RichardBentall @EE Always amazed that communication companies are so bad at communication with customers.

• 
  Yokenthwaite (@BayXXIV) reported 17 minutes ago

  @EE @Dykediaries69 Funny you mention that I tried your online support and I tried your "team" via the phone no help was provided as still having the same issue.

• 
  Rebecca Dalton (@RebsDalton) reported 21 minutes ago

  @EE @Chloe_DEathx Hello, my roaming is still not working while I am away in Portugal?