EE outages and service status in Billingham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Billingham, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (88%)
- Internet (13%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Billingham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Billingham, England
The most recent EE outage reports came from the following cities: Newton Aycliffe, Middlesbrough, and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe
|
Phone | 9 days ago |
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Newton Aycliffe
|
Phone | 10 days ago |
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Newton Aycliffe
|
Phone | 10 days ago |
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Newton Aycliffe
|
Phone | 11 days ago |
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Newton Aycliffe
|
Phone | 14 days ago |
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Newton Aycliffe
|
Phone | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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rachel clarke (@rachsclarke) reported from Middlesbrough, England@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England@EE Contacted EE tech support regarding this mobile mast now not working, that has resulted in a significant reduction in service in #Ormesby Which was a waste of my time as they couldn't grasp the issue raised, just kept going on about general mobile coverage in the area.
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Scott Stonehouse (@Stonehouse88) reported from New Marske, England@EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!
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Mick Jones (@mick_jones75) reported from Darlington, EnglandFeels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
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Joe (@Joe__Monty) reported from Stockton-on-Tees, EnglandAccidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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Chris (@CJXXXXW) reported from Darlington, England@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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rachel clarke (@rachsclarke) reported from Middlesbrough, England@EE if it’s correct I want to cancel the unlock request
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Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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Bob Simpson (@bsimopaz) reported from Darlington, England@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Chris Ryder (@RyderBike) reported from Hartlepool, England@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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Leanne Carter (@_Leanne_Carter) reported from Preston-on-Tees, England@EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯
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Matthew Adams (@Madams1994) reported from Billingham, England@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Mick Jones (@mick_jones75) reported from Darlington, EnglandSo advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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toby hodkinson (@whoabetty84) reported from Darlington, England@EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦
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Joanne Kennedy (@jokennedy15) reported from Hartlepool, England@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
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Ashley Marshall (@ajma13111992) reported from Middlesbrough, England@EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England@EE They have no idea that the problem!
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Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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lynn graham (@lgchoc1971) reported from Redcar, England@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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𝙶𝚊𝚟𝚒𝚗 𝙱𝚞𝚛𝚛𝚘𝚠𝚜 ✨ (@Strudle2807) reportedPlease nobody else make the mistake of switching from all sky to @EE @NOW ! It’s really the worst tv package I’ve had. No UHD channels on any good channels - which I had with sky. Was told I would by sales but I don’t. You can’t record it just shortcuts the program to a catchup
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Kristina Pla (she / her) (@I_love_mornings) reported@EE I cannot log in. Neither on the website I'm sent on an endless loop of confirming my identity with SMS codes. I rang EE and they told me it was an issue across the board affecting many customers and that it would be solved shortly. Could you help, please? Thank you
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Pamela Docherty (@pamie1984) reported@EE when will your app be up and running again? Says it's down for maintenance but can't put devices back online that were paused. A warning about this on the app would have been extremely helpful!
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Paxo666UK (@Paxo666UK) reported@EE Your coverage at @HeathrowAirport (airside Terminal 3) sucks! I’m not passing through I work here and on a daily basis I struggle to use my 5/4G
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Tyrone Power (@tyronepower81) reported@EE @EE now this has affected my credit score 😡 all because of inept advisors. The service has been so bad. I need to speak to someone I head office ASAP
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Ian Wardell (@ian_wardell) reported@EE why on earth must this signing up for a broadband service be so difficult and confusing?? My previous address is wholly irrelevant, as is my employment history! I hope you're not going to try and isntall BB at my previous address!
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Ian Bennett (@bernifresh) reported@ee Why can I not get 5G+ access on we business sim only. Just upgraded only to find out that even on an all-rounder tariff you cannot have access. I will have to cancel this upgrade and move network after 30 years (orange to ee account).
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Handsome Nick (@Nicklo2k) reported@EE your customer service is an absolute joke. Spoke with someone, put on hold whilst they looked into the mistake made by someone 5 days ago, left me on hold for 40 minutes, then transferred me to a different call centre who were very confused. Now told you are closing.
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Jon (@RealJKay) reportedSo I have people who sometimes can’t connect to me. Says number doesn’t exist. I then have people calling me and saying they have a missed call from my number when I haven’t called. @EE how do I actually get this resolved? The number has a routing issue that no one will help sort
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BRD Investigations (@brdinvestigate) reported@EE Why have you suspended my services when I've paid over £120. Disgusting service. I did a promise to pay after redundancy and you said you wouldn't. I paid tonight and then suddenly you suspended my services..... Shocking!