EE outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Billingham, England

The most recent EE outage reports came from the following cities: Newton Aycliffe, Middlesbrough, Yarm, Stockton-on-Tees, and Hartlepool.

City	Problem Type	Report Time
Newton Aycliffe	Phone	3 days ago
Newton Aycliffe	Phone	4 days ago
Newton Aycliffe	Internet	8 days ago
Newton Aycliffe	Phone	16 days ago
Newton Aycliffe	Phone	18 days ago
Newton Aycliffe	Phone	21 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Billingham, England

Latest outage, problems and issue reports in Billingham and nearby locations:

• 
  Mick Jones (@mick_jones75) reported 1 second ago from Darlington, England

  Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

• 
  rachel clarke (@rachsclarke) reported 3 minutes ago from Middlesbrough, England

  @EE if it’s correct I want to cancel the unlock request

• 
  Marc Johnson (@marc3374) reported 4 minutes ago from Newton Aycliffe, England

  @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

• 
  rachelhudson84@outlook.com (@rachelhudson84) reported 5 minutes ago from Middlesbrough, England

  @EE is there an outage in Middlesbrough??

• 
  Leanne Carter (@_Leanne_Carter) reported 10 minutes ago from Preston-on-Tees, England

  @EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯

• 
  Fortitude Fitness & Nutrition (@FortitudeFn) reported 11 minutes ago from Darlington, England

  @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

• 
  Lauren Vardy (@LiiL_Laauren) reported 12 minutes ago from Sunderland Bridge, England

  @EE your website is rubbish. I can’t login it’s so frustrating 😤

• 
  #hellomynameis Paul (@pauljonesking) reported 19 minutes ago from Stockton-on-Tees, England

  @EE They have no idea that the problem!

• 
  Scott Stonehouse (@Stonehouse88) reported 24 minutes ago from New Marske, England

  @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

• 
  Hannah Collinson (@Hannah_Coll95) reported 27 minutes ago from Billingham, England

  Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

• 
  rachel clarke (@rachsclarke) reported 27 minutes ago from Middlesbrough, England

  @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

• 
  lynn graham (@lgchoc1971) reported 30 minutes ago from Redcar, England

  @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

• 
  Rave With Dave UK (@ravewithdaveuk) reported 39 minutes ago from Nunthorpe, England

  @EE This has been done already! makes no difference, others have posted about the same issue

• 
  Ben Elliott (@BenJohnElliott) reported 40 minutes ago from Ferryhill, England

  @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

• 
  Rave With Dave UK (@ravewithdaveuk) reported 43 minutes ago from Middlesbrough, England

  @EE Contacted EE tech support regarding this mobile mast now not working, that has resulted in a significant reduction in service in #Ormesby Which was a waste of my time as they couldn't grasp the issue raised, just kept going on about general mobile coverage in the area.

• 
  Stephen Chapman (@chappy_ste) reported 50 minutes ago from Hartlepool, England

  @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

• 
  Chris Ryder (@RyderBike) reported 51 minutes ago from Hartlepool, England

  @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

• 
  Debs Conway (@Mrs_Ikon) reported 56 minutes ago from Middleton St. George, England

  @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

• 
  Mick Jones (@mick_jones75) reported 56 minutes ago from Darlington, England

  @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

• 
  Chris (@CJXXXXW) reported 58 minutes ago from Darlington, England

  @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Forgottengirl078 (@forgottengirl78) reported 6 minutes ago

  @EE This link is useless as it is the one I have been using only to be fobbed off and lied too. I want to speak to someone who can sort things out. Just one person who can successfully deal with the complaint of human incompetence. Who is a manager or head of complaints?

• 
  Stu Spiller (@TheRealSpiller) reported 7 minutes ago

  @MarkyTalk @EE Signal was non existent in doniford last week, feels like somethings changed

• 
  Fung (@androidfung) reported 9 minutes ago

  @EE Is it that that difficult to enable the BB service? Contact signed a month ago. Received can connected the router to the modem last week. But the activation is delayed for 2 weeks because you have to wait for @WeAreOpenreach to do something.

• 
  Omegamanuk (@Omegaman_uk) reported 15 minutes ago

  Dear @EE what’s the point of me accepting a contract renewal over the phone if you neither progress it, nor advise me of any issues? I’m making all the calls and getting no real answers here.

• 
  Fadi F. (@FadiFaysal) reported 19 minutes ago

  @MarkyTalk @EE Share your sentiments Mark. Been with them since Orange days. Been absolutely horrible with moving homes that they moved me to BT & now I can’t even go back to EE where all my other mobile phones etc… are. Ongoing since July 6th & no hope!! Brag bout being best co 25 times!!

• 
  Abdullah lodhi (@alodh15) reported 20 minutes ago

  @EE @EE @WeAreOpenreach Still without any broadband, no Internet connection and its coming upto 3 months. Absolutely terrible. No one has any idea of when it will be fixed. There is so much miscommunication between EE & openreach, its the customer's who suffer!

• 
  Math (@inlandtaipan1) reported 20 minutes ago

  @EE Its the same almost every day. There is no technical issue, it’s purely down to your lack of investment in coverage. Bills go up, coverage never improves. The UK has the worst 5G infrastructure investment in Europe.

• 
  JT100 💙 (@JT100_London) reported 21 minutes ago

  @EE hello, I was sold EE by BT 2 years ago and have had no reception since then so I can’t phone you. I had a text saying my contract ends 6/8, just requested PAC and says works from 29/8. Please help or tell me how I can get help but can’t phone. Thanks

• 
  Chris1011 (@Chris101119) reported 22 minutes ago

  @MarkyTalk @EE Pretty much same m8 I been with them for over 20 years and feel deals are getting crap plus now the way they split payment between plans and device is terrible as shows on credit rating as a new loan impacting credit score

• 
  Lu 🎙⚒️ (@recklesslntent) reported 25 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent