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EE Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thornaby-on-Tees, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thornaby-on-Tees, Stockton-on-Tees, England 12/23/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Darlington, Middlesbrough, Stockton-on-Tees and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington Phone
United KingdomMiddlesbrough Internet
United KingdomDarlington Internet
United KingdomDarlington Phone
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Phone

Community Discussion

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EE Issues Reports Near Thornaby-on-Tees, England

Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:

  • TitchTV Dave (@TitchTV) reported from Guisborough, England

    @PorscheSauce @EE I’ve been with 3 for 10 years. Never been any agro at all. Two contracts. Even when I lived in The Dales coverage was good.

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Middlesbrough, England

    @EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • AshDunnill Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Menkerton Andy Ryan (@Menkerton) reported

    @EE I'm getting scalped £2 a day here for roaming in Europe and you've just massively hiked my monthly fee. So all in, pretty crap, thanks.

  • AndyyFoysterr Andy Foyster (@AndyyFoysterr) reported

    @EE @EE - You need more than a morning coffee, how about looking into the numerous numbers of complaints on my account? Or calling me back? Still waiting, on going problems since January, no care in the world & most definitely the worst customer service. #EE #StayClearOfThisNetwork

  • JOHPRINT (@JOHPRINT) reported

    @EE i’ve been trying to top up for the past week, everytime i try switch my plan via the website, nothing works. i try to add money to my account and it doesn’t go through. i try to call via the 150 line and no matter what number i press it just hangs up on me wtf

  • Housefanatic House fanatic (@Housefanatic) reported

    @thePHILLOCKETT @EE Same here Phil. I'm running my contract down and leaving iut of principal because I can't trust a new lower contract renewal won't just increase to inflation busting increase again within 12 months. My bill is going upto £51 and £44 was a stretch

  • stevehodg45 Steve (@stevehodg45) reported

    @EE hi is your app not working. I haven’t been able to get on it for a couple of days now

  • ButlerBookings Butler Bookings (@ButlerBookings) reported

    If you’re having problems accessing our website please make sure you are not using Vodaphone as they still continue to block us. EE customers can access the website with no issues. @EE @VodafoneUK

  • Gerbs05041171 Gerbs (@Gerbs05041171) reported

    @EE ref order xko291226288 UnfortunatelyI need to cancel this order. However I've lost my voice and cannot call. Is there someone I can email instead? Thank you

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported

    @EE @MattyBrennan i'm seeing this issue on ios.

  • andreww82 Andrew Whitehurst (@andreww82) reported

    @EE Hi Andrew, I still have the same issue

  • Housefanatic House fanatic (@Housefanatic) reported

    @LegendaryAllen @EE Alot of people will not trust them again on contract renewal . I'm running contract down and leaving in September