EE outages and service status in Thornaby-on-Tees, England

Problems in the last 24 hours in Thornaby-on-Tees, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thornaby-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thornaby-on-Tees, England

The most recent EE outage reports came from the following cities: Middlesbrough, and Newton Aycliffe.

City	Problem Type	Report Time
Middlesbrough	Wi-fi	13 hours ago
Newton Aycliffe	Phone	26 days ago
Newton Aycliffe	Phone	27 days ago
Newton Aycliffe	Phone	27 days ago
Newton Aycliffe	Phone	28 days ago
Newton Aycliffe	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Thornaby-on-Tees, England

Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:

• 
  rachel clarke (@rachsclarke) reported 4 minutes ago from Middlesbrough, England

  @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

• 
  Matthew Adams (@Madams1994) reported 6 minutes ago from Billingham, England

  @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

• 
  rachel clarke (@rachsclarke) reported 7 minutes ago from Middlesbrough, England

  @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

• 
  Terry Chapman or FBH (@TerryFBH) reported 11 minutes ago from Middlesbrough, England

  @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

• 
  Ashley Marshall (@ajma13111992) reported 11 minutes ago from Middlesbrough, England

  @EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!

• 
  Joe (@Joe__Monty) reported 14 minutes ago from Stockton-on-Tees, England

  Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

• 
  Rave With Dave UK (@ravewithdaveuk) reported 16 minutes ago from Middlesbrough, England

  @EE @TheCarlFord That error message "we cant check our network right now" on the network status checker has been going on for months!

• 
  rachelhudson84@outlook.com (@rachelhudson84) reported 18 minutes ago from Middlesbrough, England

  @EE is there an outage in Middlesbrough??

• 
  Liam Mellor (@LiamMellor) reported 20 minutes ago from Redcar, England

  @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

• 
  Joanne Kennedy (@jokennedy15) reported 22 minutes ago from Hartlepool, England

  @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

• 
  rachel clarke (@rachsclarke) reported 34 minutes ago from Middlesbrough, England

  @EE if it’s correct I want to cancel the unlock request

• 
  Tom Fahy (@TomFahyNo1) reported 34 minutes ago from Darlington, England

  @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

• 
  Daniel Hill (@DanielHill21) reported 40 minutes ago from Redcar, England

  @EE can you help with an email I’ve received?

• 
  Hannah (@HannMarieRose) reported 47 minutes ago from Middlesbrough, England

  @EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.

• 
  Hannah Collinson (@Hannah_Coll95) reported 49 minutes ago from Billingham, England

  Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

• 
  toby hodkinson (@whoabetty84) reported 51 minutes ago from Darlington, England

  @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

• 
  Shelley Wyse (@S111WYS) reported 52 minutes ago from Stockton-on-Tees, England

  Is TS18 3TU covered by @EE at all cos the signal is 💩

• 
  Fortitude Fitness & Nutrition (@FortitudeFn) reported 54 minutes ago from Darlington, England

  @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

• 
  #hellomynameis Paul (@pauljonesking) reported 57 minutes ago from Stockton-on-Tees, England

  @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

• 
  Richard Perry (@GYSOT3Richard) reported 58 minutes ago from Newton Aycliffe, England

  @EE are you guys still working need help asap xx

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NomadBiker148™ (@StuTheLad) reported 5 minutes ago

  @EE honestly, your signal is absolute pants, ive been with you a long time, but this last 18 months it just seems like I never have a signal, I run my own business, I use my phone alot, im not out in the sticks either im in greater Manchester ! Dreadful, time for a change

• 
  Julie F (@jvfisher59) reported 6 minutes ago

  @EE Can you explain why I need to pay £100 for technician to come out & sort WiFi extender issue when we already pay expensive broadband package? Truly awful customer service & call handler just cut me off when I asked to speak to manager😡

• 
  Gordon Murdie (@GordonMurdie) reported 6 minutes ago

  @EE Have a peek at the Consumer Protection (Amendment) Regulations 2014 - your colleague thought this was too old to apply! Key point is, you are charging me over £20/month more than the advertised cost of your service. It's not a good look.

• 
  Maria Zelenova (@maria__zelenova) reported 9 minutes ago

  Why it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.

• 
  Sarah-Kimberley (@PlayforthSarah) reported 10 minutes ago

  @EE number via DM for my broadband and tv before I finish work otherwise I’ll be having lovely call to cancel everything on the drive home!! 😡😡 and don’t worry about the “thanks for choosing us” email from when my services were changed 3 days ago, got lost in sky I’m guessing!!

• 
  Daniel Bailey (@DanielLBailey) reported 11 minutes ago

  Once your contract term is done the service on @EE becomes poor. I've experienced it every time my contract runs out. Despite still paying for the service on a rolling contract. Why is that?

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 12 minutes ago

  Still no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?

• 
  Andy Carn (@AndrewCarn1) reported 15 minutes ago

  @EE @SJG1007 So annoying...your a tech company with the worst app

• 
  Bodz84 (@AFCBUDDY85) reported 25 minutes ago

  @Skytv just know the football season finishes May 30th. If this persists i'll cancel my Subscription. its that simple @EE you got some random being a fake on twitter using your logo

• 
  Jayzha AVK (@ManLikeJayzha) reported 25 minutes ago

  @EE WORST INTERNET PROVIDER EVER MADE.