EE Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Darlington, Yarm, Newton Aycliffe, Stockton-on-Tees, Middlesbrough and Nunthorpe.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
Phone | |
| Yarm |
Phone | |
| Newton Aycliffe |
Phone | |
| Stockton-on-Tees |
Phone | |
| Middlesbrough |
Wi-fi | |
| Newton Aycliffe |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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Ashley Marshall
(@ajma13111992) reported
from
Middlesbrough, England
@EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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Amy
(@BobblesTea) reported
from
Middlesbrough, England
@jamesdrob @EE Yeah I’m well in the car (not driving) before I get any signal.
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Josh Palin
(@Palin1993) reported
from
Darlington, England
@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Ash Dunnill
(@AshDunnill) reported
from
Thornaby-on-Tees, England
Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍
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Dave
(@TitchTV) reported
from
Guisborough, England
@PorscheSauce @EE I’ve been with 3 for 10 years. Never been any agro at all. Two contracts. Even when I lived in The Dales coverage was good.
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Mark Thornton
(@big__dave_) reported
from
Darlington, England
@EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Techilovsky
(@jontechilovsky) reported
@EE your phone line is so frustrating. Doesn't recognise a data SIM phone number as one of your numbers so won't let me call the support number. So now I'm having to hold on the "buy a phone" option even though I know it's the wrong department.
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Kristina Mcluskey
(@KristinaMclusk1) reported
@EE I need help I'd Really love a McDonald's... But I'm thinking that's not what you meant but God loves a truer lol be safe
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:steve: counsell
(@stevecounsell) reported
@EE @EE data speed in the NN6 / Crick Northants area continues to degrade. Yesterday, download speeds were down to less than 500kbs (half a meg). When is EE going to spend some of the HUGE profits on fixing this? It's been a problem since Nov. 2019!
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Nick Price ⚒
(@NickPri40392240) reported
@EE just to let you know i can never get signal whilst in a foreign country, currently in Prague and get absolutely nothing even though i have text stating i can use my data in the Czech Republic
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Eternity
(@LewiWatkins) reported
@EE I’m guessing you’re receiving a high number of calls (currently on hold) because like us, lots of your customers have woken up to a massive phone bill for no good reason (because your pdf bills are awful). Adding insult to injury we took out new plans with you just recently 😔😢
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Remayn
(@RemaynOfficial) reported
@EE - I’ve been a customer of yours for over a decade, just called to discuss an upgrade and was told the BEST offer I could get is £3 knocked off the monthly cost of a new deal. For a customer of my level of loyalty I’m disgusted at how little that counts for.
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X
(@DyinginpainX) reported
Damnnn. Why is there never anyone to talk on @EE live chat. I’ve been trying for days now. They won’t speak to me over the phone because I’m not the account holder 😒
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Dave
(@davehoey81) reported
@EE Hi Russ, bottom line is that I raised a complaint, was told I’d get a call within 2 days and here we are 6 days later. Whether that is the social team, the CS team..I don’t care. If you are able, please **** someone to call me to discuss my complaint
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Ahsan Ahmed🇧🇩
(@Ahsan_CFC) reported
Dear @VodafoneUK, your 4G+ coverage is very poor compared to @ThreeUK in Luton. Once my contract ends I will switch to @EE.