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EE Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thornaby-on-Tees, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thornaby-on-Tees, Stockton-on-Tees, England 02/01/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Middlesbrough and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Internet
United KingdomDarlington Phone
United KingdomMiddlesbrough Internet
United KingdomDarlington Internet

Community Discussion

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EE Issues Reports Near Thornaby-on-Tees, England

Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

  • rachelhudson84 rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England

    @EE is there an outage in Middlesbrough??

  • FortitudeFn Fortitude Fitness & Nutrition (@FortitudeFn) reported from Darlington, England

    @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

  • Mrs_Ikon Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

  • marie_kelleher Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England

    @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

  • alistairjohnso9 Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England

    @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

  • Hannah_Coll95 Hannah Collinson (@Hannah_Coll95) reported from Billingham, England

    Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

  • Madams1994 Matthew Adams (@Madams1994) reported from Billingham, England

    @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • jokennedy15 Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • Joe__Monty Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

  • FirbyJ_ Firby ⏱ (@FirbyJ_) reported from Brafferton, England

    @EE are you having problems in the north east?

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

  • DeeJayHolliday Darren Holliday (@DeeJayHolliday) reported from Middlesbrough, England

    @EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.

  • JamieMCollis Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesRa38747871 James Randall esq. (@JamesRa38747871) reported

    @ee If I enable "wifi calling" on the cellular telephone; how do I make an emergency call when away from a wifi connection? [unfortunately wheelchair-dependancy = more likely chance of 'emergency' occurrence.]

  • jemimasop Miss Chinandler Bong (@jemimasop) reported

    @EE Hi am trying to upgrade a watch contract but any watch I choose it says there are no plans available for this device? Hope you can help as my contract ends on the 3/11/21 thanks x

  • Mark29071823 Mark (@Mark29071823) reported

    @EE After calling EE today for an update on my phone I was told still no update I asked what was going on the person on the phone just said nothing more I can tell you and hung up the phone shocking never go to Bilston EE

  • TheSnakesVenom TheSnakesVenom (@TheSnakesVenom) reported

    @EE how is it a reported a signal problem yesterday and you told me that there is non I’ve still got 0 signal in my area and your team saying it’s all fine it’s obviously not normal have full bars

  • wrightpeter Peter Wright (@wrightpeter) reported

    Shambolic customer service from @EE yet again

  • paulcovey84 covey (@paulcovey84) reported

    @EE That’s exactly what I did, they couldn’t match O2 and offered me what a new customer would get, not really good enough and no longer worth my loyalty

  • theNaveen23 Naveen Chaudhary (@theNaveen23) reported

    @EE Hi team, I am just seeing ‘No Called Id’ on all my incoming calls since yesterday. Could you please help ?

  • Deadly_Drogba Ed  (@Deadly_Drogba) reported

    @EE Bad service, @ThreeUK is better

  • jul_lamb Julie Lamb (@jul_lamb) reported

    @EE Hi can you help? My broadband keeps dropping out around the same time every day - is there a problem?

  • happyhandley1 happyhandley (@happyhandley1) reported

    @EE no phone signal since yesterday, not sure why 😕