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EE Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thornaby-on-Tees, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thornaby-on-Tees, Stockton-on-Tees, England 10/23/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Darlington and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington Phone
United KingdomDarlington Phone
United KingdomNewton Aycliffe Total Blackout
United KingdomDarlington Phone
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Phone

Community Discussion

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EE Issues Reports Near Thornaby-on-Tees, England

Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:

  • TitchTV Dave (@TitchTV) reported from Guisborough, England

    @PorscheSauce @EE I’ve been with 3 for 10 years. Never been any agro at all. Two contracts. Even when I lived in The Dales coverage was good.

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • AshDunnill Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • MarkMcAneny Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Middlesbrough, England

    @EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ShackHull ᔕᕼᗩᑕᛕ (@ShackHull) reported

    @EE Can I **** get a signal at work tho.

  • LeGinge73 Shane Power (@LeGinge73) reported

    @EE Hello, I have a phone on a business contract but no network. Where have you gone? I can't call you but this works...

  • A_MrBenMitchell Ben🧑‍💻 (@A_MrBenMitchell) reported

    @EE Turquoise/ blue and not flashing. As far as the router is concerned it is connected. However all devices can’t connect to the internet. It sounds like a DNS issue to me but I’ve tried different DNS servers including my own with no luck. Everything from the TV to iPad are down

  • HJL0206 Heather (@HJL0206) reported

    @EE Really!! Daughter can't get phone signal or 4G where we live. I'm fine with O2!

  • Xhu1zxms4 thathgirl (@Xhu1zxms4) reported

    @EE why am I being told different things by different members of staff at EE??? I was told my bill would be less if I traded in my old IPhone, I was sent a text to say my phone had been received by EE but now I’m being told that EE have never received my old phone?!

  • DallasWaltham Dallas Waltham (@DallasWaltham) reported

    2/2 @bt_uk @EE BT have said this is an EE issue. I have gone back and forth to both of Customers Service departments today to get this sorted, but still nothing. Can someone please get to the bottom of this? Thank you 🙃

  • spicyturner Spicy Turner (@spicyturner) reported

    Hey @EE - what’s happening with your service in LS28? Every single day my internet disconnects at least once randomly.

  • mimih1995 Amy Holliman (@mimih1995) reported

    @craig_23_23 @EE @HMRCgovuk Iv had loads, I just hang straight up and block the number

  • sjcNKOTB sjcNKOTB (@sjcNKOTB) reported

    @EE Received the new router early afternoon and it seems to do its job properly so far. I am not holding my breath as there's still a part of the house the router range never reaches but never mind... #EE #newrouter

  • ash855077 DoubleRumPainKiller (@ash855077) reported

    @EE Very slow speeds, I wonder if it’s a capacity issue?