EE Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (47%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Middlesbrough and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Darlington |
Phone | |
| Middlesbrough |
Internet | |
| Darlington |
Internet | |
| Darlington |
Phone | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
-
Debs Conway
(@Mrs_Ikon) reported
from
Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
-
Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
-
Fortitude Fitness & Nutrition
(@FortitudeFn) reported
from
Darlington, England
@EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.
-
Darren Holliday
(@DeeJayHolliday) reported
from
Middlesbrough, England
@EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.
-
Mick Jones
(@mick_jones75) reported
from
Darlington, England
So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
-
Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
-
Joanne Kennedy
(@jokennedy15) reported
from
Hartlepool, England
@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
-
Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
-
Dave
(@davedome) reported
from
Darlington, England
@EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.
-
Dave
(@davedome) reported
from
Darlington, England
@mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.
-
Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
-
Mick Jones
(@mick_jones75) reported
from
Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
-
lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
-
Marie Kelleher
(@marie_kelleher) reported
from
Middlesbrough, England
@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
-
Alistair Johnson
(@alistairjohnso9) reported
from
Stockton-on-Tees, England
@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
-
Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
-
rachelhudson84@outlook.com
(@rachelhudson84) reported
from
Middlesbrough, England
@EE is there an outage in Middlesbrough??
-
Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
-
Firby ⏱
(@FirbyJ_) reported
from
Brafferton, England
@EE are you having problems in the north east?
-
Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Sue Reid
(@craftysue3) reported
@EE can you tell me the situation with the problem in PR7 area. We have no Wi-fi at all
-
Sue Reid
(@craftysue3) reported
@EE Yes that’s right. We’ve had notifications several times in last couple of weeks about problems close to ‘Home’. This is difficult for people working from hone on Zoom
-
Edd Pearson
(@EddP85) reported
@EE I clicked the link I’m now poor
-
hereforthenews
(@Shea30112747) reported
@goldbridgetv @EE Or you could choose a network other than these two that do not run off EE’s network
-
Meg
(@inflightmeg) reported
@RobBraddick @EE @kevinbacon Agreed Rob! It’s pants at the mo! Never any signal in Northam/Westward Ho! in the past few weeks.
-
Alex
(@alexblaggerz) reported
@wiseboy901 @EE Zero change in call quality and internet speeds. Calls still drop and no signal at all sometimes.
-
Salomé Jones 🚠🦑🤸♀️
(@call_me_salome) reported
@EE Hi, mates. I need weird help and can't find a way to figure it out on your website. Not sure where to explain it to you. Please advise.
-
Dave Pq
(@Nucl3arProd) reported
@EE hey my girlfriend Iphone who is contacted to u guys cant recive calls from certain number we have checked if there numbers were blocked and there not blocked we have also turn off and on her device and still doesnt recevie the calls from the numbers any ideas how to fix this
-
kyle
(@kyle37564218) reported
@EE hi, I am upgrading my sim tomorrow and choosing Amazon prime as my smart Benefit, can I use my existing Amazon account login details to use Amazon prime video?
-
spam
(@spam64217989) reported
@goldbridgetv @EE You do realise BT owns EE and Virgin Media's and BT's mobile phone networks both piggyback off of EE's network? Either way they're still making money.