EE Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Newton Aycliffe, Darlington and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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Josh Palin
(@Palin1993) reported
from
Darlington, England
@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help
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Ash Dunnill
(@AshDunnill) reported
from
Thornaby-on-Tees, England
Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Ashley Marshall
(@ajma13111992) reported
from
Middlesbrough, England
@EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!
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Dave
(@TitchTV) reported
from
Guisborough, England
@PorscheSauce @EE I’ve been with 3 for 10 years. Never been any agro at all. Two contracts. Even when I lived in The Dales coverage was good.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jules Nixon
(@NixonJules) reported
@EE WHY SIGNAL SO BAD IN NORFOLK KINGS LYNN? I CANT LOOK AT TWITTER!!!!
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Jules Nixon
(@NixonJules) reported
@EE It's OK thank you I was an idiot and somehow my mobile data was switched off
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Pamela Hamilton
(@ladyoflinnside) reported
@EE Laudable but I have a pitiful service at home with a crap 4 gee router that gives up the ghost far too often to justify the enormous cost I am being charged. And you have the cheek to put a price increase on top. Slap in the face
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Casey Adams
(@Ca5p4r1990) reported
@EE EE is literally SCUM of the earth. Trying to be nice while stealing thousands with poor customer service. Literally killing off people with debt not owed
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Swfcfan91
(@sfollower28) reported
@EE Fantastic long lasting customer service as always from @EE bill going up nearly 10% roaming charges reintroduced mid contract certainly will be leaving the company on my next upgrade not sure why ive stayed so long tbh.
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Patrick 🇬🇧
(@IamPaddyPatrick) reported
@EE It wasn't too bad, but in saying that it did take A little while for a web page to load, If I wanted to watch a YouTube video my resolution would keep changing To the lowest but I don't think there was any buffering, Now I have tried 5G all I can say is wow so much faster.
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Line Ends
(@thebufferstop) reported
@BTP I tried to contact you via your 61016 short txt number yesterday. The message would not send and I have been in contact with my provider, @EE. They have stated there is a known issue which means messages will not be sent from some customers. Thought you should know.
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Harry
(@Harry_White96) reported
@EE Can you read? I said it’s STILL not working… 13 hours it’s been down…
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Paul Crimes
(@paulcrimes) reported
@EE Having some issues with trying to claim (on behalf of my son as I do the topping up!) my free boost it says I can claim but the options seem to be disabled. We've had the account years on PAYG, is there a hidden limit on the number of boosts?
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Jake March-Jones
(@jakeleopold) reported
Council Tax gone up by 16%!!!! What the actual ****? So let’s see… utilities all up by at least 10% (gas and electric double!), fuel up about 1000%, food up by on average about 17%, council tax 16%, @SkyUK up by 11%, @EE up by 9.8%, @O2 up by 8%…. When will this ******* corrupt