EE

EE Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thornaby-on-Tees, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thornaby-on-Tees, Stockton-on-Tees, England 10/03/2025 02:50

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Darlington, Newton Aycliffe and Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington Phone
United KingdomDarlington Phone
United KingdomNewton Aycliffe Total Blackout
United KingdomDarlington Phone
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thornaby-on-Tees, England

Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE if it’s correct I want to cancel the unlock request

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!

  • AshDunnill Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • FayePiercy fayee (@FayePiercy) reported from Thornaby-on-Tees, England

    So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Middlesbrough, England

    @EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • BobblesTea Amy (@BobblesTea) reported from Middlesbrough, England

    @jamesdrob @EE Yeah I’m well in the car (not driving) before I get any signal.

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • big__dave_ Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • TitchTV Dave (@TitchTV) reported from Guisborough, England

    @PorscheSauce @EE I’ve been with 3 for 10 years. Never been any agro at all. Two contracts. Even when I lived in The Dales coverage was good.

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • candiemac candice (@candiemac) reported

    @EE please can you respond asap as this is a major problem. I don’t have an EE account as this is via BT while i wait for fibre to be installed so they won’t tell me anything

  • gilestyas Giles Tyas (@gilestyas) reported

    @EE customer for 14 years been left high and dry by your terrible service can you assist please?

  • Annemarie1Lewis Annemarie Lewis (@Annemarie1Lewis) reported

    @EE can you help me please, iv just tried logging into my account for the first time in months and it says its locked. Iv only entered my account details once so why would it be locked?

  • CounterVal Counter (@CounterVal) reported

    @FocusFNBR_ @EE @TalkTalk Nah EE are like godly twitter support

  • bella_jasi Jasi Bella (@bella_jasi) reported

    @EE can you please call me on WhatsApp 07538130679 urgently, I have no signal in America and no way of contacting you

  • SandraW17259355 Sandra Wallace (@SandraW17259355) reported

    @EE Llandudno branch sell my blind 93 year old father an EE top up when he's with O2. Maybe try empathize with older generation # treat customers as individuals #guidedogwasacluehesblind. No refund available #totallackofcustomerservicehere

  • wilson1889 Richard Wilson (@wilson1889) reported

    @EE How come after been a customer for over 20 years the best deal you can offer me to upgrade my phone is more than double the cost of what it is as a new customer on Vodafone or other providers.

  • Antwan Antwan (@Antwan) reported

    @EE Your network is so useless on the High Speed 1 line in 2022 it’s appalling. All carriers in Europe but you have been covering high speed tracks for years. Do something.

  • babsbigman Babs Bigman ;) (@babsbigman) reported

    @EE Thanks for coming back to me, only issues was this was 3 months ago, you never answered the DM or email I sent while abroad , so had a phone with no service or use , really poor service.

  • CounterVal Counter (@CounterVal) reported

    @EE Well no basically the issue was I had high ms on london and paris server and better connection to Frankfurt and even Madrid servers for like 7months I logged on and it was fixed I had really good ms on london and paris but I’ve just been lagging all day and I have no idea why. 🥲