EE Outage Report in Thornaby-on-Tees, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Thornaby-on-Tees, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thornaby-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (35%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Thornaby-on-Tees, Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Guisborough, Middlesbrough, Hartlepool, Stockton-on-Tees, Newton Aycliffe, Darlington and Redcar.
City | Problem Type | Report Time |
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Guisborough | Phone | |
Middlesbrough | Phone | |
Hartlepool | Phone | |
Hartlepool | Phone | |
Hartlepool | Phone | |
Hartlepool | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Thornaby-on-Tees, England
Latest outage, problems and issue reports in Thornaby-on-Tees and nearby locations:
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
No surprise there then.. @EE time and time again ringing me back regarding the problems with my phone not ringing out and shock asking for more examples for this happening 🤬 just getting fobbed off all the time. In the mean time expect me to pay for a service I am not getting
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Dave
(@TitchTV) reported
from
Guisborough, England
@PorscheSauce @EE I’ve been with 3 for 10 years. Never been any agro at all. Two contracts. Even when I lived in The Dales coverage was good.
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toby hodkinson
(@whoabetty84) reported
from
Darlington, England
@EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Mark Thornton
(@big__dave_) reported
from
Darlington, England
@EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.
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Amy
(@BobblesTea) reported
from
Middlesbrough, England
@jamesdrob @EE Yeah I’m well in the car (not driving) before I get any signal.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE if it’s correct I want to cancel the unlock request
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Ash Dunnill
(@AshDunnill) reported
from
Thornaby-on-Tees, England
Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍
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Ashley Marshall
(@ajma13111992) reported
from
Middlesbrough, England
@EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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toby hodkinson
(@whoabetty84) reported
from
Darlington, England
@EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Josh Palin
(@Palin1993) reported
from
Darlington, England
@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!
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fayee
(@FayePiercy) reported
from
Thornaby-on-Tees, England
So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kev 🏴
(@GrannySnatcherr) reported
@EE my internet is still down in NR30 5ER and no-one is answering my enquires. Please can someone get in touch and let me know what on earth is happening please. Had no internet since yesterday morn
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Richard Ieuan Davies
(@TheRavingRich) reported
@EE I have been having signal problems in my local area of Pontardawe for several weeks now. I can’t make calls and texts without having the WiFi switched on in the house. I’m also not the only one to complain either.
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vicky jones
(@vickyjayz) reported
@EE Relay has issues and won’t talk to me I’ve tried
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Anne Garnish 🇪🇺
(@AnneInkyAnn) reported
@EE Morning team. My acct was recently upgraded in store to make it cheaper, but was not told I would lose BT Sport big screen/casting, which was a priority for me and discussed at the time How can you fix this please?
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Bu5zm4n85
(@theBuzz85) reported
@EE No you can't! Your website hasn't been working for about 24 hours or more. I've been trying to get into My EE, and it doesn't work.
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Chris Bird
(@Birdy_boy46) reported
@EE Thanks I'd rather just get help on a decent upgrade. Never mind I'll head elsewhere
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Prof Sir J.P.R. Browne-Smythe
(@ProfSirJuliusBS) reported
@EE Damn it, and I got vaccinated just to get 5G in my arm.
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Tazza
(@tazzaleigh) reported
@EE I have been a loyal customer for 14 year…. I cannot wait to move from EE to any other service provider. Your tariffs & contracts are daylight robbery, and ever since I requested my PAC number to leave, I can’t get signal on my phone at all! How pathetic. Thanks for nothing
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JackSmith!
(@smithy_jack1) reported
Has @EE been down all night? 🙄 shocking service
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Honeypot
(@Honeypo34014809) reported
@EE Hi is@your gifting dating down at the moment or is it just me?