EE Outage Report in Newton Aycliffe, County Durham, England
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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent EE outage reports came from the following cities: Durham, Yarm, Newton Aycliffe, Stockton-on-Tees and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Internet | |
| Yarm |
Phone | |
| Newton Aycliffe |
Phone | |
| Stockton-on-Tees |
Phone | |
| Newton Aycliffe |
Phone | |
| Darlington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Graeme C. Halloway
(@Churchill59) reported
from
Bishop Auckland, England
@EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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Debs Conway
(@Mrs_Ikon) reported
from
Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
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Alistair Johnson
(@alistairjohnso9) reported
from
Stockton-on-Tees, England
@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
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Fortitude Fitness & Nutrition
(@FortitudeFn) reported
from
Darlington, England
@EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
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Firby ⏱
(@FirbyJ_) reported
from
Brafferton, England
@EE are you having problems in the north east?
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Luke 🦖
(@luke_mxnt) reported
from
Durham, England
@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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les langley
(@leslangley) reported
from
Low Coniscliffe, England
Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Dave
(@davedome) reported
from
Darlington, England
@EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.
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Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
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Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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Dave
(@davedome) reported
from
Darlington, England
@mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.
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Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mussarut Abbas
(@muzzie786) reported
@EE so retentions team tries to retain me as a customer and 3 days later I’m still waiting for a call back regarding the offer made by retentions and having to chase YOU up on your services!! Poor customer services is not the word!!
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Jordan Wright
(@Jordan_Wrighty) reported
@EE Obviously, I've rang you guys so many times over the last few months. I couldn't do mend and lend (which I understand) got a Samsung tech out today to look at it. Same problem occuring. (I have proof), get me out of this contract.
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Madhouse Muse 😷
(@MadhouseMuse) reported
@EE @CMAgovUK I spent a lot of time looking up old credit card statements to find the exact dates of top-ups btw 2019-21. I provided that to your team last night. However, no one has responded back. Is this how you help your valuable customers?
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S A R A H☁️🍒
(@_sarahlouisexo) reported
@EE hi i've tried to add an apple watch to my account but i've been told i have the ring customer service for this? i've never had this issue before?
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David
(@WombleTM) reported
@EE what’s going on in PO209EL? Total blackout. Having to use O2
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Blane E. Shields
(@Prophetx15) reported
@tomellis17 @EE Impressive... My worry would be less about the network sustainability and the technology, though, than it would be that the controller accidentally sneezed mid swipe, @tomellis17
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Jewels G
(@kjjewels) reported
@tomellis17 @EE I never knew acting was such a cut throat job 😯
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Andrew Watson
(@W1986Andy) reported
@EE @tomellis17 Good you can do this. Now sort the basics out. Like you know, having a decent connection in most of the UK and having good customer service?
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GARY POTTER
(@GARYPOTTER15) reported
@EE I've just had a spam email purporting to come from you (asking for money - I'm not a customer); is there an email address I can forward it to for you to investigate? I couldn't find one on the contact section of your website (& I don't want to ring).
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Jordan Wright
(@Jordan_Wrighty) reported
@EE I think you're missing the point, EE have told me that it would be sent for repair to a Samsung technician. One has been today to provide and doorstop service and it has not provided a solution as the problem is re occuring again.