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EE Outage Report in Newton Aycliffe, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Newton Aycliffe, England

The most recent EE outage reports came from the following cities: Crook, Darlington, Durham, Yarm, Newton Aycliffe, and Stockton-on-Tees.

CityProblem TypeReport Time
Crook TV 5 days ago
Darlington Phone 1 month ago
Durham Internet 1 month ago
Yarm Phone 2 months ago
Newton Aycliffe Phone 2 months ago
Stockton-on-Tees Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • chrisfruss
    Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • pauljonesking
    #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • JamieMCollis
    Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • tongey93
    Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • marc3374
    Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • marc3374
    Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • GYSOT3Richard
    Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • AlisonBLowndes
    Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX

  • pdt9080
    Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England

    @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

  • bsimopaz
    Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • TomFahyNo1
    Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • MarkMcAneny
    Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • Bailz84
    David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • MilkyJoe1974
    Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • AshDunnill
    Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • RosieBrent
    DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • LukeHockborn
    Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • linguist1980
    Dr Chris Martin 🇫🇷🇩🇪🇪🇸🏳️‍🌈 (@linguist1980) reported

    @EE I’m sorry - your customer service at the moment is terrible. Call #1 hold for 37 mins to only speak to someone for less than 2 mins who then put me on hold again AND DISCONNECTED THE CALL. Call #2 hold AGAIN, and STILL on hold…I’m not paying my bill until it is corrected.

  • benbushell92
    Ben Bushell (@benbushell92) reported

    @primevideouk charging me month in month out for Amazon prime that I don't use or want. Endless phone calls with them, promising this won't happen again. Now charging me through a 3rd party company and blaming @EE and refusing to cancel the subscription. #fuming

  • ben_graves
    Ben Graves (@ben_graves) reported

    @ee how do I get broadband support without texting your feckless support bot? It keeps asking my for a number that doesn’t exist on a fttp package?

  • squarepush
    squarepush (@squarepush) reported

    @EE Yes it's under the minimum I was quoted. And it's the connection speed from the router itself, do before even spreading it to the rest of the network. And most of my broadband demanding devices (XBOX SX, PS5, smart TV) are on Ethernet rather than WiFi.

  • RichDoidge
    Richard Doidge (@RichDoidge) reported

    @EE Hi EE. I ordered a SIM last week and was informed it would be delivered on Friday. DPD tried to deliver but failed to, despite it being small enough to be posted through a letterbox. They then said it would be dropped to a local post office, still not there. Help please, ta.

  • RuairiKearney78
    NowJurgenabelieveus* (@RuairiKearney78) reported

    @EE @glastonbury Any chance you'd sort out the signal down there? Absolutely appalling!

  • _nicks_tweets
    Nick (@_nicks_tweets) reported

    @EE hi content lock has been enabled on my PAYG account. I never asked for this nor do I want it. Its blocking me from looking up a brewery in Austria! I’m a tourist who doesn’t have a UK address or credit card. HELP please.

  • AmieJaneW
    Amie (@AmieJaneW) reported

    @EE can you let me know if there is a problem with coverage in AB42. I am waiting on a call from the GP and had no service the whole day it been poor all week

  • TalonPlaysYT
    🖖 𝘛𝘢𝘭𝘰𝘯 🖖 (@TalonPlaysYT) reported

    Imagine not having a setting in your @EE smart hub to hide your network from broadcasting itself... seems like a silly decision not to include it anywhere in the settings. Thanks, EE.

  • robin_stafford
    Robin Stafford 🇺🇦🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@robin_stafford) reported

    @EE At Wimbledon where EE has pretty much collapsed. Totally overloaded. Major, major problem when you need to be able to download e-tickets. Everything is very slow - its not the Wimbledon websites problem.