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EE Outage Report in Newton Aycliffe, County Durham, England

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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton Aycliffe, County Durham, England 02/11/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent EE outage reports came from the following cities: Newton Aycliffe and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Phone
United KingdomDarlington Phone
United KingdomDarlington Phone
United KingdomDarlington Internet
United KingdomDarlington Phone
United KingdomBishop Auckland Phone

Community Discussion

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EE Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • chrisfruss Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • AshDunnill Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • pdt9080 Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England

    @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

  • tongey93 Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Mary_KateD1 Mary-Kate Davidson (@Mary_KateD1) reported

    @EE I have paid for travel pass and my phone is not connecting to EE network. Currently hot spotting off husbands ee network. Have all the same settings on? Please help or refund

  • MikeWilliams_UK Mike Williams 🇬🇧 (@MikeWilliams_UK) reported

    When I first moved into the village the @EE signal was great and I could see the transmitter from my front garden, now it's totally obscured by the trees

  • 1ammer ⚒ 𝐓𝐎𝐍𝐘 𝐖𝐇𝐔 𝐅.𝐂. ⚒ #GSBOUT ⚽️ (@1ammer) reported

    @EE Avoid At All Cost.. Gotta be the world's worst customer service.. Get ******.... CNUTS

  • mimeartist mimeArtist (@mimeartist) reported

    @EE Still going down almost every hour now… the advisor told me earlier in the week that up to 20,000 people had the problem… I don’t want another call telling me to give it another 24 hours… I’ve done that for a week already.

  • meandmramsden Just Gadding About (@meandmramsden) reported

    @EE please can you advise when there will be a fix in DN35 - it’s been going on for three days and I have 3 devices with you and means we can’t work as phone and mifi are all affected - status just keeps extending - paying for a non service here

  • Mary_KateD1 Mary-Kate Davidson (@Mary_KateD1) reported

    @EE @mfacey88 Sorry to jump on this tweet. I sent one yesterday, have DM’d. Have no means of calling as my roaming is not enabled I have no signal. Currently on wifi. Please help asap

  • LandlordCasey Casey Floyd (@LandlordCasey) reported

    @EE Have you got network problems in the HR5 area? No signal.

  • AVFCZook Zook🦁🦊 (@AVFCZook) reported

    @_Symmo @EE Had the same **** last month n honestly didn't affect me at all, probs just sent as a precaution to cover their asses incase smthinf ***** up

  • aliye263 ♥Sexy Gal♥ (@aliye263) reported

    @EE what happened to my 10% discount that I normally always get awarded on new upgrades or lines on my contract ??. Always had it why not now on my new upgrade contract? Have you stopped awarding this to your loyal customers? Any help or advice would be great as I’m not impressed

  • meandmramsden Just Gadding About (@meandmramsden) reported

    @EE please can you advise when the service will be fixed in DN 35 - it’s been out for days and the time just keeps getting extended. I have three devices ( phone, mifi etc) and can not get any work done