1. Home
  2. Companies
  3. EE
  4. Newton Aycliffe, England
EE

EE Outage Report in Newton Aycliffe, County Durham, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Newton Aycliffe, England

The most recent EE outage reports came from the following cities: Crook, Darlington, Durham, Yarm, Newton Aycliffe, and Stockton-on-Tees.

CityProblem TypeReport Time
Crook TV 2 days ago
Darlington Phone 28 days ago
Durham Internet 1 month ago
Yarm Phone 2 months ago
Newton Aycliffe Phone 2 months ago
Stockton-on-Tees Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • PaulMan107
    Paul (@PaulMan107) reported from Crook, England

    @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

  • big__dave_
    Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

  • TomFahyNo1
    Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • whoabetty84
    toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

  • BenJohnElliott
    Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • marc3374
    Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • whoabetty84
    toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

  • bsimopaz
    Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • LukeHockborn
    Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • FayePiercy
    fayee (@FayePiercy) reported from Thornaby-on-Tees, England

    So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

  • MilkyJoe1974
    Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • pauljonesking
    #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • RosieBrent
    DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • marc3374
    Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • GYSOT3Richard
    Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • pauljonesking
    #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!

  • pauljonesking
    #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • LiiL_Laauren
    Lauren Vardy (@LiiL_Laauren) reported from Sunderland Bridge, England

    @EE your website is rubbish. I can’t login it’s so frustrating 😤

  • Palin1993
    Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • AshDunnill
    Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • amyjsmith944
    Amy Smith (@amyjsmith944) reported

    @virginmedia Apparently @EE send their customers a text saying that the network will be done? I don't even get someone answering me? Great service there (!)

  • MonsieurCacahu1
    Monsieur Cacahuète (@MonsieurCacahu1) reported

    @AshAshley7861 @EE @netflix According to Customer Service on the phone and webchat. Existing customer need to “upgrade” to the new plan . Existing smart benefit plan won’t be eligible

  • HoldZ
    James H (@HoldZ) reported

    Why is @EE’s service all over #Newquay & the surrounding area so poor? Been here for a week with 4G & 3+ bars signal but data connection / speed is consistently woeful / virtually non existent! Several of the people I’m with are also on #EE & are all experiencing the same issue!

  • edhandley88
    Ed Handley (@edhandley88) reported

    @EE I assume my reasoning doesn't make any difference to my ability to cancel now I'm out of the fixed period though. Please would you advise?

  • tylerco00571819
    tyler cowan (@tylerco00571819) reported

    @EE I’m not getting any good service in my home area marked as fully covered by 4G. In Bridport, Dorset. Yet at times it says I have 3 bars of 4g and I can’t send a message or make a call. Any help?

  • DibzMum
    Carolyn Dibben (@DibzMum) reported

    @EE completely ripped off by you - awful customer service after 12 years with EE I’m disgusted

  • Lamm1
    Lammi (@Lamm1) reported

    I wonder if there is a problem near @EE’s home which is taking longer than expected to resolve. EVERY. DAY. #telecommunications #iPhone #Android

  • amyjsmith944
    Amy Smith (@amyjsmith944) reported

    Hey @Virgin , @EE Are actually trying to help their customers and not ignoring them? Wanna try?

  • andrewpm1
    TheCaptain (@andrewpm1) reported

    @EE and @VodafoneUK, do your networks actually cover Cornwall and Reading? Need to change from the utterly hopeless @O2 to get something resembling a service….

  • SlabHardcheese
    Slab Hardcheese (@SlabHardcheese) reported

    @EE I left EE two weeks ago but new network has poor coverage in my area, but EE now tell me I cannot come back and open a new account for 30 days. Why is that?