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EE Outage Report in Newton Aycliffe, County Durham, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Newton Aycliffe, England

The most recent EE outage reports came from the following cities: Crook, Darlington, Durham, Yarm, Newton Aycliffe, and Stockton-on-Tees.

CityProblem TypeReport Time
Crook TV 9 days ago
Darlington Phone 1 month ago
Durham Internet 2 months ago
Yarm Phone 2 months ago
Newton Aycliffe Phone 2 months ago
Stockton-on-Tees Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • big__dave_
    Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

  • pauljonesking
    #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • whoabetty84
    toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

  • pauljonesking
    #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!

  • marc3374
    Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • GYSOT3Richard
    Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • PaulMan107
    Paul (@PaulMan107) reported from Crook, England

    @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

  • marc3374
    Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • LukeHockborn
    Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • AshDunnill
    Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • MilkyJoe1974
    Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • RosieBrent
    DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • tongey93
    Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • Palin1993
    Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • bsimopaz
    Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • TomFahyNo1
    Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • FayePiercy
    fayee (@FayePiercy) reported from Thornaby-on-Tees, England

    So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

  • pauljonesking
    #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • BenJohnElliott
    Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HeyPappi
    Hey Pappi (@HeyPappi) reported from Salford, England

    @EE Can I transfer from my recent network with same number to EE network?

  • xNatasha_87x
    Natasha (@xNatasha_87x) reported

    @EE hello, please can you tell me if there is an issue after the storm yesterday? I cant make calls as it says not registered on network. Wifi calling works to everyone but to EE. I am in the GU16 area. Thank you

  • IAmMarkGraham
    mark (@IAmMarkGraham) reported

    @EE are there issues in a Coventry with your service? I can make calls & access the Internet via mobile data but when people call me it goes straight to answerphone. I've tried turning on WiFi calling and reset network settings too and it's still happening.

  • DanielWitter6
    Daniel Witter (@DanielWitter6) reported

    @EE Thanks for coming back to me @bt_uk beat you too it 😎 they have called the EE tech team for me and they confirm a power outage at the transmitter locally to me so hence no signal on our phones or our hybrid connect router 👍🏼 @bt 🥇🫶🏻

  • AshkanHaghighi5
    AshkanHaghighi (@AshkanHaghighi5) reported

    @EE Ive paid for broadband installation. It doesnt work. 150 and the 0800 number do not connect. Please help.

  • ellenconlinhair
    @ellenconlinhair (@ellenconlinhair) reported

    @EE Craig, I am just letting you know BT has let down one of your customers- maybe your bosses should deal with another broadband supplier?

  • LaliqueTheGeek
    Lalique (@LaliqueTheGeek) reported

    @EE has there been disruption due to storm Eunice? Signal yesterday and today is almost non existent! 😩 any info?

  • LizTray
    Liz Tray (@LizTray) reported

    Am now realising just how much data @EE have taken from me. Every day I think of someone whose number turns out to be gone. Some I am getting back. Some I may never get back. If they don't come up with the numbers I asked for, I am done with them after 22 years.

  • Darnda
    Alexandra Woodward (@Darnda) reported

    @EE there’s no signal in LL17, do you know when it will be working again?

  • swiggs84
    Alex (@swiggs84) reported

    @EE No phone signal all day in Cilfrew in Neath???