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EE Outage Report in Newton Aycliffe, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton Aycliffe, County Durham, England 01/14/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent EE outage reports came from the following cities: Darlington, Bishop Auckland and Peterlee.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington Phone
United KingdomDarlington Internet
United KingdomDarlington Phone
United KingdomBishop Auckland Phone
United KingdomPeterlee Phone
United KingdomStockton-on-Tees Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

  • AshDunnill Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • big__dave_ Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • FayePiercy fayee (@FayePiercy) reported from Thornaby-on-Tees, England

    So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • tongey93 Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KTeeVee KatyV (@KTeeVee) reported

    @EE I do still need some assistance but I’d like to talk to someone about it and don’t want to put the issue on Twitter

  • MartinGilbertB1 Martin Gilbert-Bryan (@MartinGilbertB1) reported

    @EE well I knew it wouldn't be long until I was back here. I raised my complaint, spoke with your complaints team, who agreed with me and offered to honour the deal originally pulled by your customer service team. Was offered an email to back up what customer service agreed 1/2

  • wozwebs Warren D (@wozwebs) reported

    @EE it is possible to send me a free SIM card just so I can test the signal in by house with you? Could never get a signal before but you have installed a 5G mast less than half a mile away from me. Don’t want to pay £10 for one if no signal still. With O2 at the moment.

  • pickernorm Mum 😂😂 (@pickernorm) reported

    @EE It sorted itself, was just a gripe that it was the second time in as many weeks that the network had gone down when it was needed the most 🙄🙄

  • lorddazron Dazron, (@lorddazron) reported

    @EE Hey EE, how about sorting your system so that when the weather gets above 25c your phone system doesn't go down? In the north east, and once again, can't make or receive phone calls.

  • mrsben80 Mrs N 🇺🇦 (@mrsben80) reported

    @EE is there an issue with the app on android? It's not letting me log in and keep getting a try again later. It's doing it on 2 different phones.

  • Jordan_dunn94 Jordan Dunn 🏳️‍🌈 (@Jordan_dunn94) reported

    Hey @EE there seems to be an issue with the app since it was updated. Everytime I login into it, it logs me back out after a short period of time and I have to enter all my details once more, slightly annoying that it keeps happening.

  • whotf_is_she Lilith Gray (@whotf_is_she) reported

    @EE second time our broadband has gone down in 6 days.. I wouldn't mind if it was for a few mins or even an hour but last time it was down for many hours! I have work I need to do and not enough data to hotspot. Any idea when it will be back up? CW8 area by the way

  • ianrook2 ian rook (@ianrook2) reported

    @EE The worst service ever. The amount of dropped calls I get daily is crazy… engineer needs to sort my area out immediately!!

  • robdjuk Rob Jones (@robdjuk) reported

    You’ve really let me down this week @O2 My signal in Blackpool has been terrible. Completely nothing at times. And other times virtually unusable. It’s the last straw. Been with you for nearly 20 years. This will be my last contract. @ee has 5G in places here.