EE outages and service status in Newton Aycliffe, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newton Aycliffe, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
The latest reports from users having issues in Newton Aycliffe come from postal codes DL5 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newton Aycliffe, England
The most recent EE outage reports came from the following cities: Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe
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Phone | 12 days ago |
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Newton Aycliffe
|
Phone | 13 days ago |
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Newton Aycliffe
|
Phone | 16 days ago |
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Newton Aycliffe
|
Phone | 16 days ago |
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Newton Aycliffe
|
Phone | 19 days ago |
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Newton Aycliffe
|
Phone | 25 days ago |
Community Discussion
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EE Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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DelienaEU (@RosieBrent) reported from Darlington, EnglandIf you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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les langley (@leslangley) reported from Low Coniscliffe, EnglandHad really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
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Hannah Collinson (@Hannah_Coll95) reported from Billingham, EnglandShocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Tom Fahy (@TomFahyNo1) reported from Darlington, England@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Leanne Carter (@_Leanne_Carter) reported from Preston-on-Tees, England@EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯
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Andrew Tonge (@tongey93) reported from Bishop Auckland, England@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Mark Thornton (@big__dave_) reported from Darlington, England@EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.
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Jamie Collis (@JamieMCollis) reported from Darlington, England@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Lee Stainthorpe (@leechef69) reported from Darlington, England@EE I was a chef on the quayside, now a little further south and inland. The issue is with my home broadband. Have done the usual switch off & back on. Reset etc. Still run big, for want of a word, at a snails pace, at best. Any help will be appreciated.
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Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Chris (@CJXXXXW) reported from Darlington, England@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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Bob Simpson (@bsimopaz) reported from Darlington, England@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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John Adams (@Johnad25) reported from Durham, England@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Chris Russ (@chrisfruss) reported from Spennymoor, EnglandMyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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toby hodkinson (@whoabetty84) reported from Darlington, England@EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦
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toby hodkinson (@whoabetty84) reported from Darlington, England@EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓
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Mick Jones (@mick_jones75) reported from Darlington, England@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England@EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hugies (@HughEdw54983916) reported@TomTugendhat @O2 @EE I thought you believed in the free market. It's not the government's job to support mobile phone operators.
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JC (@jaykona3670) reported@EE I have done this and end up texting the EE bot. How do I cancel this subscription as I’m spending more time trying to fix this problem. I’ve had enough of EE, I was told this would be seamless and trouble free by EE.
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Pauline Cullen (@PaulineCullen14) reported@SiDix67 @EE Absolutely terrible customer service from EE , what has happened to them ??
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Chris (@ChrisHa21736755) reported@TomTugendhat @O2 @EE The UK mobile companies have been dealing with massive 4G and 5G investment costs and ever decreasing margins due to reducing contract prices. Meanwhile mobile use continues to rise leading to network congestion. All part of a healthy competitive market you might say.
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👨🏻💻 ⚡️ (@EadrictheWild) reported@TomTugendhat @O2 @EE Becuase partly we don't put enough masts In (5g requires them every 300 meteres in cities) and partly because there's 10 million people more using our phone network than in the official cencus
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Ellie (@EllieMBond) reported@TomTugendhat @O2 @EE They are probably using the same masts. It is a lack of masts that is the problem. No one wants them in their backyard but everyone wants good coverage.
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James Fleming (@Anarchy_Jim) reported@status_is_down Yes @EE I’m overseas and have data roaming! I’m lost without it! What’s the timeline for a fix?
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Cwtch-22🏴🇺🇦 (@KevKevles1974) reported@EE we have all our devices with you. This week we have tried to upgrade our home service and so far we have had no internet access for over 3 days. Current cost to ourselves is £3k. We have had 3 ‘engineers’ out, all of which say it is nothing to do with them.
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Mark Harper (@MarkHarper99) reported@EE Felt I needed to address my moan. After going through a long winded online process, I did manage to speak to a guide over wi-fi calling who was very helpful (and welsh, which also helped) and then a tech guy who made some changes and fixed the issue this morning. Many thanks @EE
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Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported@EE @EE further to this, I asked your complaints team to cancel the upgrade on my son's account - I do not want to be stuck on a new 24 mo contract so I can consider my options. They said they'd do it; then I received an email saying I had to go to the store; then the store refused.