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EE Outage Report in Newton Aycliffe, County Durham, England

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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton Aycliffe, County Durham, England 02/09/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent EE outage reports came from the following cities: Newton Aycliffe, Darlington and Bishop Auckland.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Phone
United KingdomDarlington Phone
United KingdomDarlington Phone
United KingdomDarlington Internet
United KingdomDarlington Phone
United KingdomBishop Auckland Phone

Community Discussion

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EE Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

  • leechef69 Lee Stainthorpe (@leechef69) reported from Darlington, England

    @EE I was a chef on the quayside, now a little further south and inland. The issue is with my home broadband. Have done the usual switch off & back on. Reset etc. Still run big, for want of a word, at a snails pace, at best. Any help will be appreciated.

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • AshDunnill Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • PaulMan107 Paul (@PaulMan107) reported from Crook, England

    @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • FayePiercy fayee (@FayePiercy) reported from Thornaby-on-Tees, England

    So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

  • S111WYS Shelley Wyse (@S111WYS) reported from Stockton-on-Tees, England

    Is TS18 3TU covered by @EE at all cos the signal is 💩

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • LiiL_Laauren Lauren Vardy (@LiiL_Laauren) reported from Sunderland Bridge, England

    @EE your website is rubbish. I can’t login it’s so frustrating 😤

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • big__dave_ Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • steffi1281 Steffi (@steffi1281) reported

    @EE It would already be okay of we would have any kind of service.. can’t make or receive calls and top left corner says ‘no service’. Restarted phone, tried everything I know how and still not working

  • MayDavi15085849 May Davis (@MayDavi15085849) reported

    @EE Hi, problem is, like a majority of nhs staff were sent a message on December to say that we would get a text this month and hadn't got anything to let us know.

  • teambean28 Natalie Ann 💙 (@teambean28) reported

    So tonight the hubby had his phone and bank card stolen and used 5 (😡) times after delivering his shielding dad's prescription! 3 hours later @EE @Barclays and @NorthantsPolice have been so bloody helpful that we can sit down reassured. In need of gin after this week 😴 #Thanks

  • swiffer_taylor Tay Tay A.S (@swiffer_taylor) reported

    @EE I wouldn’t pre order anything from you. Your service is rubbish. Your advisors have no clue. And you are over priced.

  • YasinAfini Yasin Afini (@YasinAfini) reported

    @EE I was a customer for over 20 years, and I have been trying to get my phone sim unlocked for 2 months, after several phone calls to customer service I still cannot get it unlocked. I am a key worker and need access to my phone, my elderly father is in hospital. Pls help.

  • emlouu_ em 🦋 (@emlouu_) reported

    Anybody elses network down?? On @ee

  • Mlaww2002 Morgan (@Mlaww2002) reported

    @EE sort yourselves out, terrible all week after about 1 or 2 years of good stuff.

  • AirForce_Carl Carl (@AirForce_Carl) reported

    @EE No mate...turns out the network was being upgraded 👍🏻 all fine now

  • NicholasJessop2 Nicholas Jessop (@NicholasJessop2) reported

    @EE I’ve heard that your going to be getting some online today at 8am or the 17th January! Been a customer for a long time and just don’t want to miss out

  • Emily6Smith Emily (@Emily6Smith) reported

    @EE still no response and your customer service team on phones no help!