EE Outage Report in Newton Aycliffe, County Durham, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (45%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent EE outage reports came from the following cities: Darlington and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
Phone | |
| Darlington |
Internet | |
| Darlington |
Phone | |
| Bishop Auckland |
Phone | |
| Peterlee |
Phone | |
| Stockton-on-Tees |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Paul
(@PaulMan107) reported
from
Crook, England
@EE seem to be upgrading the network every couple of weeks. I gave no service.....again!
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fayee
(@FayePiercy) reported
from
Thornaby-on-Tees, England
So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!
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toby hodkinson
(@whoabetty84) reported
from
Darlington, England
@EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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toby hodkinson
(@whoabetty84) reported
from
Darlington, England
@EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦
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Ash Dunnill
(@AshDunnill) reported
from
Thornaby-on-Tees, England
Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Lauren Vardy
(@LiiL_Laauren) reported
from
Sunderland Bridge, England
@EE your website is rubbish. I can’t login it’s so frustrating 😤
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Mark Thornton
(@big__dave_) reported
from
Darlington, England
@EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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Josh Palin
(@Palin1993) reported
from
Darlington, England
@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Adz⭐️
(@adz_1017) reported
@ee ******* fix your Wi-Fi you stupid *****
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Pangchay 🉐 🐳 $KUJI
(@PangchayCrypto) reported
@EE when you going to sort out your internet? its been over a week now. its so bad I cant even play music on Spotify, your engineers said should be done by Tuesday just past what a shambles.
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laz carter
(@lazcarter) reported
What is going on @EE? Broadband internet down at 1800 yesterday, I was told will be fixed by 1800 today. Today I am being told that it will be fixed by 1800 tomorrow! It's 2022, I can't survive without internet!
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Oliver Wells
(@Oliwells13) reported
@EE I honestly can’t express my distain for this company. I have been treated like utter crap by this company for too many times. Can’t wait for a stock response saying you’re really sorry for this “it should be a pleasurable experience to upgrade your phone”
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Tyrone Lewis #Blackish
(@TyroneLewis22) reported
@EE My mother is the main account holder. We have had two scheduled appointments for a technician to come out and see if they can fix it. Both were canceled. Including yesterday when it was cancelled but we weren't informed that it was cancelled until we had to call up to chase
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SlyFox
(@James_79_S) reported
Hey @EE, I’ve had zero reception now for 2 months where I live where it used to be a good 4G, you keep making excuses about the mast and it’s not getting fixed, is this the service I expect from you? I don’t want monthly bill refunds, I want a working service
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pj.innovation
(@InnovationPj) reported
@EE I am a @Plusnet mobile customer (but it does use the @EE network)
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sg06297
(@sg06297) reported
@EE My credit disappeared, I forgot to make a chargeable call. I can't get through to customer services and I need the phone in the morning. Can you help?
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Shona McKenzie 🏴
(@ShonaMMckenzie) reported
@EE your app has been saying since yesterday I’m out of credit but I’ve not used any of my plan. This means I can’t call, text or go online without getting charged at standard rates This happens frequently-please fix it
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Tyrone Lewis #Blackish
(@TyroneLewis22) reported
@EE Overall between the twitter team, broadband team and tech team coming out to try and fix this, you've been a disaster and added so much stress onto our lives in a time where, not to go into it, but we really didn't need it So we're really gonna have to reconsider staying with you