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EE Outage Report in Newton Aycliffe, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton Aycliffe, County Durham, England 10/27/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent EE outage reports came from the following cities: Durham, Darlington and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Phone
United KingdomDarlington Phone
United KingdomDarlington Phone
United KingdomNewton Aycliffe Total Blackout
United KingdomDarlington Phone
United KingdomBillingham Internet

Community Discussion

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EE Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

  • leslangley les langley (@leslangley) reported from Low Coniscliffe, England

    Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE

  • Hannah_Coll95 Hannah Collinson (@Hannah_Coll95) reported from Billingham, England

    Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

  • JamieMCollis Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • luke_mxnt Luke 🦖 (@luke_mxnt) reported from Durham, England

    @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

  • davedome Dave (@davedome) reported from Darlington, England

    @mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.

  • Mrs_Ikon Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • davedome Dave (@davedome) reported from Darlington, England

    @EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.

  • Joe__Monty Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • Madams1994 Matthew Adams (@Madams1994) reported from Billingham, England

    @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

  • Churchill59 Graeme C. Halloway (@Churchill59) reported from Bishop Auckland, England

    @EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!

  • alistairjohnso9 Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England

    @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

  • FirbyJ_ Firby ⏱ (@FirbyJ_) reported from Brafferton, England

    @EE are you having problems in the north east?

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

  • FortitudeFn Fortitude Fitness & Nutrition (@FortitudeFn) reported from Darlington, England

    @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • simonshenton simonshenton (@simonshenton) reported

    @EE now consider you upgrading, accepting that you have to go without service in your local area. It’s only Monday to Friday in office hours sir…..no problems @EE I will just put my life to out of office hours. They don’t compensate or care either!

  • EuclidianBoxes John Edwards (@EuclidianBoxes) reported

    @IvyTenebrae @EE I've had 5G in Junction and Deganwy and even visiting my mum in the middle of Anglesey. It's faster than my home fibre broadband so I hope they're getting around to Llandudno soon. Especially for when all the tourists descend and signal grinds to a halt.

  • timsarai Tim Sarai (@timsarai) reported

    @EE getting increasingly frustrated with the service we get in our area. We simply cannot make calls indoors at our house. It was fine a few years ago but calls just disconnect constantly these days.

  • AntRGreen Anthony Green (@AntRGreen) reported

    @EE I’ve been in 3 different parts of the country over the last week where there have been EE network issues that have made my phone unusable. How do I request some sort of refund/compensation for this outage? Currently in central London where the 5G isn’t working! (W2 1BL)

  • enquisitiv Claire Hewlett (@enquisitiv) reported

    @EE No Iain, I have had to response. My provider uses your network. 2 oit of the 3 masts are now operational. But the service is 50% down still. No update on replacing the decomissioned mast?!

  • CooperDowell . (@CooperDowell) reported

    @EE I've been trying to contact you for 4 weeks, my phones broken and I've waited over an hour for someone at your end to pick up. Please can you arrange for someone to contact me ASAP as 4 weeks is ridiculous.

  • AJVillz 𝐀𝐉 𝕍𝕀𝕃𝕃ℤ ❎ (@AJVillz) reported

    I always praised @EE over many years for their customer service but I tried to contact them today and every option forced me to a text bot and neither option was one I needed. So please @EE, How can I talk to someone?

  • WarningZ_iOSApp Shawn Marston (@WarningZ_iOSApp) reported

    @EE Roaming not working. How can I check/change when I am ALREADY abroad?

  • Patkinson6 Patrick Atkinson (@Patkinson6) reported from Nottinghamshire, England

    Shocking service from @EE. They should spend more time/money focusing on the customer rather than very unfunny Kevin Bacon ads

  • jccharnock Jiggly Beasts 🇬🇧🇪🇺🏳️‍🌈 #FBPE 🇺🇦 (@jccharnock) reported

    @EE Hi, I'm an internet customer of yours in a tall skinny house. How can I get a member of your company to come to my house and move my router (internet box thingy your guys installed) up from the ground floor to the first floor so I don't lose connection every five minutes.