EE Outage Report in Newton Aycliffe, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (45%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent EE outage reports came from the following cities: Darlington and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington |
Phone | |
| Darlington |
Phone | |
| Darlington |
Internet | |
| Darlington |
Phone | |
| Bishop Auckland |
Phone | |
| Peterlee |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Shelley Wyse
(@S111WYS) reported
from
Stockton-on-Tees, England
Is TS18 3TU covered by @EE at all cos the signal is 💩
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Lauren Vardy
(@LiiL_Laauren) reported
from
Sunderland Bridge, England
@EE your website is rubbish. I can’t login it’s so frustrating 😤
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Mark Thornton
(@big__dave_) reported
from
Darlington, England
@EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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toby hodkinson
(@whoabetty84) reported
from
Darlington, England
@EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓
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Josh Palin
(@Palin1993) reported
from
Darlington, England
@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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Paul
(@PaulMan107) reported
from
Crook, England
@EE seem to be upgrading the network every couple of weeks. I gave no service.....again!
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Lee Stainthorpe
(@leechef69) reported
from
Darlington, England
@EE I was a chef on the quayside, now a little further south and inland. The issue is with my home broadband. Have done the usual switch off & back on. Reset etc. Still run big, for want of a word, at a snails pace, at best. Any help will be appreciated.
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Ash Dunnill
(@AshDunnill) reported
from
Thornaby-on-Tees, England
Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍
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toby hodkinson
(@whoabetty84) reported
from
Darlington, England
@EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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fayee
(@FayePiercy) reported
from
Thornaby-on-Tees, England
So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nigeyp
(@nigeyp) reported
@EE overcharged me for 2nd month in a row. Call 150 & recorded message says they can’t take calls as they’re too busy!! About to cancel my contract #hopeless
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Gary Barnett
(@thinkovation) reported
@EE ... I am on the line with a brilliant customer service guy, who really is doing his best.... But it does seem as if he's stymied by the fact that EE really ******* despises its customers
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The Tony O
(@Ton7o) reported
Trying to get through to @EE is impossible. I have no network on my phone and I need it.
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Laura Parker
(@xlauraparker) reported
@EE amazing service placed a order online for a iPhone 12pro max noticed they was in stock so phoned ee up and sorted me out straight away and got the phone next day supper happy
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David Thacker
(@dwthacker) reported
@paj53 @EE still down in SY3 for @SkyUK
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Craig
(@chubberoo) reported
@EE can someone contact me regarding adding another line to my plan? Tried calling but keep being cut off due to you having too many calls? Fail to believe that 2.20 on a Saturday afternoon!
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Woody Woody
(@martynpwoodhall) reported
@EE Been on hold for 1 hour, my 87 year old mom is being charged £76 a month for basic TV, internet and phone calls. Please can companies like yours stop ripping old people off, then you give poor service in return when you dont want to answer the phone, using Covid as an excuse
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Dinux
(@GNU_Dinux) reported
.@EE What an incredible waste of time and resources. How do you justify this decision? Surely it doesn't do much good for EE's environmental record (seeing as I'd have to throw away my 2-week-old SIM and buy a brand new one). Very bad customer service.
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Martin Jones PhD 🏴🇪🇺
(@martinpj_) reported
Hey @EE, there seems to be a broadband outage in SY3. Any updates?
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Bethan-joy Fisher 🤍 ✊🏿✊🏾✊🏽
(@beth_joy90) reported
@EE can you tell me why I’ve just spent money on a new phone with you that arrived today i have done all the transfer yet I can’t get any service and your 150 number is putting the phone down on me?