EE Outage Report in Newton Aycliffe, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent EE outage reports came from the following cities: Darlington, Bishop Auckland and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Debs Conway
(@Mrs_Ikon) reported
from
Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Alison B. Lowndes ✿
(@AlisonBLowndes) reported
from
Newsham, England
This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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les langley
(@leslangley) reported
from
Low Coniscliffe, England
Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
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Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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james maddison
(@square271) reported
Has anybody ever managed any customer loyalty from @EE??? An hour of my life wasted. 🤬
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Russell Carty
(@russcarty) reported
@EE I know the 5G network is working fine as my colleague has the same phone and is on EE. Both phones are next to each other he has 5G I have 4G. Worked fine yesterday, stopped I think after I did the iOS update to 15.1 last night. Wondering if a carrier update could help?
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Matthew Atkins
(@matkinsactor) reported
@EE, waited over an hour and half in store today trying to upgrade my iphone, only to be told that the ‘trade in portal’ was down and it was not possible to upgrade today. Please can I speak to customer services as I believe this to be a waste of my time
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The Brig
(@Greyhound_One) reported
By the way, @EE , I can’t do wifi calling because you provide the blasted wifi and that will be down too. #Useless
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Mark
(@Mark29071823) reported
@Top_Gooner68 @MarcAllera @EE It doesn’t matter the phones they sell never actually arrive 4 weeks and still waiting they are a joke of a company never again
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Paul Taylor
(@PaulTay73102351) reported
@ChaarleyEmily @EE Same thing has happened to me, however I’m still being charged! Been trying to cancel a contract since August but the customer service is shocking. Definitely put me off using them again in the future😡😡
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Karl Fisher
(@karlmfisher) reported
Hello @EE I’m sure you’re aware of the issues in KT1 and surrounding areas but can’t see any tweets about the lack of signal and disruption this is causing? It’s been 2 days now and business are suffering, why the silence?
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Rich St⭕️ne
(@stoner_uk_80) reported
🤬🤬🤬🤬🤬 @EE WiFi and 4G being the absolute drizzling you know what tonight. Spent the last 40mins trying to get the @leytonorientfc online player to load to watch the match. Gonna be a tenner down the drain at this rate 🤬🤬🤬🤬🤬
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Retro Bay Cafe
(@RetroBayCafe) reported
@EE Why is it so hard to get a simple SIM card? This isn't what I do BUT... I have gone out of my way to help this guy.. I have wasted enough of my time. I ended up buying a SIM from #wilkos if they can sell them, why can't you?
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Tom M Maloney
(@TomMaloney89) reported
New mobile contract last week, it included BT sport but you never sent me a code. Called 3 times after getting fed up of waiting the first 2. Got through and they sent a text to activate it. Unfortunately it hasn't done that. Just waited another 25 minutes, fed up. Call me @EE