EE Outage Report in Newton Aycliffe, County Durham, England

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Newton Aycliffe, England

The most recent EE outage reports came from the following cities: Crook, Darlington, Durham, Yarm, Newton Aycliffe, and Stockton-on-Tees.

City	Problem Type	Report Time
Crook	TV	2 days ago
Darlington	Phone	27 days ago
Durham	Internet	1 month ago
Yarm	Phone	2 months ago
Newton Aycliffe	Phone	2 months ago
Stockton-on-Tees	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

• 
  Bob Simpson (@bsimopaz) reported 27 seconds ago from Darlington, England

  @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

• 
  Ian 🇪🇺 (@MilkyJoe1974) reported 31 seconds ago from Peterlee, England

  @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

• 
  Richard Perry (@GYSOT3Richard) reported 1 minute ago from Newton Aycliffe, England

  @EE are you guys still working need help asap xx

• 
  Marc Johnson (@marc3374) reported 10 minutes ago from Newton Aycliffe, England

  @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

• 
  Ben Elliott (@BenJohnElliott) reported 12 minutes ago from Ferryhill, England

  @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

• 
  Josh Palin (@Palin1993) reported 14 minutes ago from Darlington, England

  @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

• 
  Luke Hockborn (@LukeHockborn) reported 16 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  toby hodkinson (@whoabetty84) reported 16 minutes ago from Darlington, England

  @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

• 
  Andrew Tonge (@tongey93) reported 19 minutes ago from Bishop Auckland, England

  @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

• 
  fayee (@FayePiercy) reported 22 minutes ago from Thornaby-on-Tees, England

  So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

• 
  John Adams (@Johnad25) reported 25 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  DelienaEU (@RosieBrent) reported 27 minutes ago from Darlington, England

  If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

• 
  John Adams (@Johnad25) reported 30 minutes ago from Durham, England

  @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

• 
  John Adams (@Johnad25) reported 32 minutes ago from Durham, England

  @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

• 
  Tom Fahy (@TomFahyNo1) reported 35 minutes ago from Darlington, England

  @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

• 
  Ash Dunnill (@AshDunnill) reported 37 minutes ago from Thornaby-on-Tees, England

  Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

• 
  Mark Thornton (@big__dave_) reported 43 minutes ago from Darlington, England

  @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

• 
  Marc Johnson (@marc3374) reported 45 minutes ago from Newton Aycliffe, England

  @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

• 
  #hellomynameis Paul (@pauljonesking) reported 46 minutes ago from Stockton-on-Tees, England

  @EE They have no idea that the problem!

• 
  #hellomynameis Paul (@pauljonesking) reported 53 minutes ago from Stockton-on-Tees, England

  @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay | Disney Blogger (@Jayxoblogs) reported 3 minutes ago

  @EE customer service is absolutely shocking these days!! Who do people recommend for contract providers?

• 
  KateyMx (@KateyKeegan) reported 3 minutes ago

  @EE I’ve had the iPhone 11 for maybe a month if that and my battery life is awful! I have my phone on charge all night and it’s now only 3pm and I’m on 25% battery and it’s not as if I’ve been on my phone constantly either! Can someone advise me on this please

• 
  🦈 IAN IN SURBITON 🦈 (@ianinsurbiton) reported 5 minutes ago

  Despite my initial praise the @EE on Twitter aren't answering questions regarding the outage in Surbiton. Why? 😡

• 
  Paige (@sogupdates) reported 7 minutes ago

  Love that @EE have cancelled my BT sport subscription that comes with my package when Liverpool are playing and they’ve turned there phone lines off so I can’t get help 🙄

• 
  Matt Clarkson (@ClarkyGB5) reported 7 minutes ago

  @EE Hi Olivia, I have no evidence either way but with the issue continuing I suspect not.

• 
  A-Z: A journey through an obsession with Film (@AZAjourneythro1) reported 9 minutes ago

  @EE have been trying to get an upgrade on 2 phones. Store is as no help, have been cut off 3 times on phone. Can someone call me back??

• 
  3birds4horses (@3birds4horses) reported 10 minutes ago

  @EE Yeah I was sold my contract on the basis of having by sport and it stopped working. I’ve had problems with it for months and never gets resolved.

• 
  JuliaRawson (@JuliaRawson) reported 11 minutes ago

  Hi @EE, want to transfer my old phone number to new phone which I bought from you this week, but no one in call centre seems to know how to do this, or what I need to do. Can you help? Both phones same make and I was EE customer with old phone too

• 
  Adam Lunn (@AdamLunn08) reported 12 minutes ago

  Under contract till October 21 so can't change yet but I think my time with Pixel is over. I'll now have to fully remove the work partition from the phone, and wait to reinstall for the fourth time, which is a real pain. I don't have any faith that @EE can fix it either...

• 
  jon_howard (@jon_howard) reported 14 minutes ago

  Any thoughts @ee as problem doesn't seem to be resolving.