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EE Outage Report in Newton Aycliffe, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Newton Aycliffe, England

The most recent EE outage reports came from the following cities: Crook, Darlington, Durham, Yarm, Newton Aycliffe, and Stockton-on-Tees.

CityProblem TypeReport Time
Crook TV 9 days ago
Darlington Phone 1 month ago
Durham Internet 2 months ago
Yarm Phone 2 months ago
Newton Aycliffe Phone 2 months ago
Stockton-on-Tees Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • MarkMcAneny
    Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • Bailz84
    David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • chrisfruss
    Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • LukeHockborn
    Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • TomFahyNo1
    Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • RosieBrent
    DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • AshDunnill
    Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • marc3374
    Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • marc3374
    Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • JamieMCollis
    Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • bsimopaz
    Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • Hannah_Coll95
    Hannah Collinson (@Hannah_Coll95) reported from Billingham, England

    Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

  • pdt9080
    Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England

    @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

  • AlisonBLowndes
    Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX

  • Joe__Monty
    Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

  • tongey93
    Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • MilkyJoe1974
    Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LadyMuckOMRLP
    flowersandchains (@LadyMuckOMRLP) reported

    @EE Problems connecting to the internet on my phone today. Tried a Software download but msg said "Couldn't download update Unable to update the software. A network or server error occurred. Try again later". Tried for hours now, tried switching on/off & various options. HELP!

  • DoubleDutch_Dan
    Danny Baks (@DoubleDutch_Dan) reported

    @EE is there a problem in the BB5 postcode area? I haven't had a mobile signal for the past 3 days while at work, even struggled with calls.

  • wordspIease
    👉🏼👈🏼🥺 (@wordspIease) reported

    @EE I haven’t. Apparently yday it’s still showing as picked. I just want to know if there has been a status change in regards to delivery. I’m really upset by this and it’s been a month and still no iPad. As someone who’s upgraded I thought the service would be better

  • mattking83
    Matt King (@mattking83) reported

    @EE can I get some help with a missing friends and family discount on a new upgrade please. Cheers

  • blonde_spencer
    Lizzie Spencer (@blonde_spencer) reported

    @EmmaDPhotos @EE Same here! Getting intermittent 4G, been on and off since Monday. Says on the EE website that they are still having issues??

  • official_paso1
    #Paso (@official_paso1) reported

    @EE been trying to call all morning since 9am but no luck, can you help me instead ?

  • websltd
    Justin Williams (@websltd) reported

    @EE how can I get support for an order placed online? I had an email to call for some reason, but unable to get through on phones, live chat or by email?

  • hal20021
    hal2002 (@hal20021) reported

    @EE Hi I need to cancel an order urgently! Can you get back to me please!

  • killuaredgrave
    𝔱𝔬𝔪𝔲 𝔣𝔬𝔰𝔱𝔢𝔯 「トム」 (@killuaredgrave) reported

    Damn! I was so excited about my phone today and it hasn't arrived. :'( I appreciate @EE for doing everything they can for me right now but dude I was so excited. I should have my new handset by now :'(

  • annageorgina
    Anna Smith (@annageorgina) reported

    @EE I have a new phone with new sim and no signal. So I can’t call the helpline, chat with an advisor, ‘ask the EE community’ etc as it all requires mobile signal. I’ve switched my device off and back on. Any ideas?