EE Outage Report in Newton Aycliffe, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent EE outage reports came from the following cities: Darlington, Bishop Auckland, Peterlee and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Ash Dunnill
(@AshDunnill) reported
from
Thornaby-on-Tees, England
Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍
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Alison B. Lowndes ✿
(@AlisonBLowndes) reported
from
Newsham, England
This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Miss C
(@blondefromberks) reported
@JadePriestman @EE I had exactly the same problem but appears ok now.
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Kit Knight ⚧️ 🏳️🌈 🏳️⚧️
(@KitK74) reported
For the avoidance of doubt, the call handler was lovely and not at fault at all. We talked about transphobic barriers and I pointed out that this was a prime example of one! So, @EE, what are you going to do to fix this...?
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Geoff Welford
(@WelfordGeoff) reported
Hello @EE. You've blocked my number from making outgoing calls and don't respond to my messages. Not great service. Anyone else out there got the same problem?
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Marcus 🇬🇧🇯🇲🇮🇪🏳️🌈🇪🇺✊🏾
(@elgobsucram) reported
Apparently @EE store staff can't talk to their own damn customer services without making you wait for a ******* hour.
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Stuart Gibson
(@StuGib808) reported
@EE this was the last response from you yesterday at 16:15 ‘That’s great. Just getting your account details up there now and won't be too long.’ Seriously how hard is it to provide some customer service. No one available to answer ? #poor customer service
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Angi Plant
(@AngiPlant) reported
@EE there’s no mobile coverage, no 4G, or data and phones are searching continuously in north Skye IV51 has been for days! Help
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Sir Richard b-h-Soame 13th BT
(@SOAMER) reported
@MarcAllera hope your proud of your @ee company I had technical issues for over six months which I feel your technical team are not trying to fix! I give you notice that now I will be with holding payment due to not getting the service I’m pay for! How on earth you have no1 for 8
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Sue McKay
(@suzetta69) reported
@EE To be honest I don't really think it would help. I work in a front line job, and I treat anyone who I have to deal with fairly and with respect. Your member of staff was rude and obviously didn't care about a potential customer.
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William
(@bunsen1978) reported
from
Edinburgh, Scotland
@loveross76 @Cex @EE Plods along fine but when it goes wrong with them they really **** up.
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charlotte Surman
(@charlotteSurma1) reported
@EE I’ve been a customer for 8 years, I’ve renewed through loyalty, I could have got a better phone cheaper with the same package from 2-3 other providers, promised my phone today, I was lied to when I called the local shop, absolutely no apology and told it will be Monday!