EE Outage Report in Newton Aycliffe, County Durham, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (34%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent EE outage reports came from the following cities: Durham, Darlington, Stockton-on-Tees, Bishop Auckland, Billingham and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Internet | |
| Darlington |
Phone | |
| Stockton-on-Tees |
Phone | |
| Durham |
Internet | |
| Darlington |
Phone | |
| Stockton-on-Tees |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
-
Debs Conway
(@Mrs_Ikon) reported
from
Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
-
John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
-
Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
-
Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
-
Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
-
les langley
(@leslangley) reported
from
Low Coniscliffe, England
Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
-
Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
-
Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
-
Alison B. Lowndes ✿
(@AlisonBLowndes) reported
from
Newsham, England
This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX
-
Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
-
David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
-
Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
-
John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
-
Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
-
Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
-
Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
-
Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
-
Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
laura
(@HungerGames_mad) reported
.@EE I am absolutely fed up with your shocking signal at my house. The whole cul-de-sac is like it. I have to find the one position in our bedroom by the window or at the front door or to get an actually signal that’s more than 2 bars, go and stand outside to ring someone
-
Zunaid
(@zunaid112) reported
@EE Can definitely vouch for that...regretting switching over to Vodafone, albeit SIM only but bloody hell it's slow. @VodafoneUK
-
James Payton
(@MrJamesPayton) reported
@EE Peter, truth be told, I have neither the energy nor desire to go over & over my complaint with you. Nothing will come of it, because EE is a global company, & for all the posturing & lip service, cares only for its bottom line. To even contemplate otherwise is a fool's paradise.
-
Vacci-Nathan
(@coolhandle01) reported
@TheRegister @EE has been down for a week, silence from the vulture.. What gives?
-
Samuel Thompson
(@samwise1337) reported
@EE DM has been sent, to be transparent I normally have a great deal of respect for EE, however all these issues have left me very disappointed. I'm hoping they will be fixed efficiently with reimbursement where needed and my confidence restored.
-
The Iron Cactuar
(@PaulTopical) reported
@EE You're also 4x more expensive. Plus Three's customer service is a million times better
-
Ollie
(@kettleinho) reported
@EE Yes. Had zero bars unless you walked from our block to about 5 blocks down (ish) and even then still didn’t connect 😐
-
T E N N Y
(@CraigTenny) reported
@EE Firstly just got off phone with ur support team about your network being down for the past week only for them to say they will credit my bill next month instead of putting on this months bill which I pay tomorrow and I’m sorry but I’m refusing to pay
-
Jesss
(@NgSitt) reported
@England @JoshDenzel @EE Dog brain southgate Foden should start Stupid coach I've ever seen
-
Dan Goldfield | selfmaster.ee
(@dangoldfield) reported
@EE coverage is really, really bad in my busy neighbourhood (which is also a tourist spot). Spoken to your rep but said they couldn’t do anything. Seems odd—you guys are usually the best!