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EE Outage Report in Newton Aycliffe, County Durham, England

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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton Aycliffe, County Durham, England 07/18/2024 01:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent EE outage reports came from the following cities: Darlington, Stockton-on-Tees, Newton Aycliffe, Spennymoor, Durham, Billingham and Bishop Auckland.

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City Problem Type Report Time
United KingdomDarlington Phone
United KingdomStockton-on-Tees E-mail
United KingdomStockton-on-Tees Phone
United KingdomNewton Aycliffe Internet
United KingdomDarlington Phone
United KingdomStockton-on-Tees Phone

Community Discussion

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EE Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

  • leslangley les langley (@leslangley) reported from Low Coniscliffe, England

    Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE

  • MarkMcAneny Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

  • luke_mxnt Luke 🦖 (@luke_mxnt) reported from Durham, England

    @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

  • AlisonBLowndes Alison B. Lowndes ✿ (@AlisonBLowndes) reported from Newsham, England

    This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX

  • Churchill59 Graeme C. Halloway (@Churchill59) reported from Bishop Auckland, England

    @EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

  • FirbyJ_ Firby ⏱ (@FirbyJ_) reported from Brafferton, England

    @EE are you having problems in the north east?

  • Joe__Monty Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

  • JamieMCollis Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • Madams1994 Matthew Adams (@Madams1994) reported from Billingham, England

    @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

  • alistairjohnso9 Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England

    @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

  • Hannah_Coll95 Hannah Collinson (@Hannah_Coll95) reported from Billingham, England

    Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

  • Mrs_Ikon Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Robo85 Robo85 (@Robo85) reported

    @EE @Matthewhewitt84 I am having this same issue. Resetting network settings seems a bit extreme as I'm pretty sure I would lose all of my wifi passwords...any other fix?

  • moneypenny1966 Debbie Fleming (@moneypenny1966) reported

    @EE Are your phone lines down. ??

  • ItzLaw_ laura taylor (@ItzLaw_) reported

    @EE why are you ignoring the multiple messages from people about issues with your phone lines and contacting EE???? 150 and all other lines of communication are down

  • KHEJE2021 KHEJ (@KHEJE2021) reported

    @EE can you please get back to me. If you don’t get back to me I’m not paying this direct debit I’ll cancel it with my bank. I can’t be bothered with you ignoring me while answering others.

  • KaySeraDeSera Amy Newman (@KaySeraDeSera) reported

    @EE NONE of the contact numbers on your app or website connect or work!!! Help please as to how to call @EE #irony #help #customerservice

  • ChrisPAyre Chris Ayre (@ChrisPAyre) reported

    @EE DL3 area of Darlington mobile data speed is abysmally slow yet again on multiple devices. This is not acceptable. Please advise what is being done to fix this issue

  • christhall Chris Hall (@christhall) reported

    @EE Is data gifting broken at the moment? Unable to access it on app or website.

  • christhall Chris Hall (@christhall) reported

    @EE That doesn't help - I have a number on my account with no data and it's just not appearing in the list so I can gift it data. I've tried phoning customer services, but got lost in the menus as none of the options apply to the problem I'm having.

  • Stuart_Provan Stuart Provan (@Stuart_Provan) reported

    @EE your customer support is shocking. For the 3rd month in a row I’ve had a randomly large amount of mobile data disappear from my account on the day it renews. Your live chat is crap, and your wait times are unacceptable for anybody that actually has anything to do. Any help?

  • suemc26 Susan Gratrix (@suemc26) reported

    @emilyculleton_ @EE I'm having the same issue. Phoning 150 doesn't get through. I've tried phoning other numbers too and the same happens 🤔