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EE Outage Report in Newton Aycliffe, County Durham, England

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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton Aycliffe, County Durham, England 04/18/2024 11:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent EE outage reports came from the following cities: Darlington, Stockton-on-Tees, Durham, Bishop Auckland, Billingham, Newton Aycliffe and Peterlee.

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City Problem Type Report Time
United KingdomDarlington Internet
United KingdomStockton-on-Tees Wi-fi
United KingdomStockton-on-Tees Wi-fi
United KingdomStockton-on-Tees Phone
United KingdomDurham Phone
United KingdomDurham Total Blackout

Community Discussion

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EE Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

  • LiiL_Laauren Lauren Vardy (@LiiL_Laauren) reported from Sunderland Bridge, England

    @EE your website is rubbish. I can’t login it’s so frustrating 😤

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • big__dave_ Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • AshDunnill Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • PaulMan107 Paul (@PaulMan107) reported from Crook, England

    @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

  • FayePiercy fayee (@FayePiercy) reported from Thornaby-on-Tees, England

    So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BlueMoonEng Blue Engineer (@BlueMoonEng) reported

    Work have swapped our mobiles from @VodafoneUK to @EE and I’ve never had so many calls drop out or the other person can’t hear me! It’s bloody awful! Forget using Teams via data on the app!…. I’m off the buy a pigeon!

  • Vigman Jon D #rejoinEU (@Vigman) reported

    @EE No broadband, or very slow, broadband service in West Oxford? Problems? Thanks

  • mrtuft Nick Brown (@mrtuft) reported

    @EE No mobile signal in Aylesbury, Bucks last 48 hours. We're with @plusnethelp who i'm pretty sure use your network. Yet nothing on either of your service status pages? What gives?

  • MuzzaRicky RickyMuzza (@MuzzaRicky) reported

    @EE is the Mobile Internet down in South London SE14? I tried using the website checker and it doesn't work.

  • ali_s_hill Ali Hill (@ali_s_hill) reported

    @EE I haven’t had any mobile service in Aylesbury for the past couple of days. Is there anything going on about that and can it be fixed?

  • delamilltutor1 Simon Millington (@delamilltutor1) reported

    @EE Why is it so hard to contact you when service not working? Twitter slow replies, no live chat online, can’t make calls to resolve, no email option I can find???

  • jonathanfarber jonathan farber (@jonathanfarber) reported

    @EE please can you tell me when the service in Wa166rt will be back to normal? Remote working is now deeply frustrating.

  • mng321 martyn (@mng321) reported

    @EE hi with the loss of merge calling on my new contract and the fact that I was told that everything is the same as my old contract how long have I got to cancel due to miss selling?

  • TerryTurner1985 Terry PFC Turner (@TerryTurner1985) reported

    @EE I have moved service provider and waited until it showed £0.00 outstanding, now you send me a letter saying I owe you money but can't speak to anyone as my number has now switched provider???

  • DanBSpeaks DanB (@DanBSpeaks) reported

    @EE ordered new broadband in advance of moving house. Was told to expect it 18th, then was text saying it would be 21st. Now I’m told I’ll hear an update 26th. Customer for years, not acceptable when I have to work from home.