1. Home
  2. Companies
  3. EE
  4. Newton Aycliffe
EE

EE outages and service status in Newton Aycliffe, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newton Aycliffe, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • The most recent signal from this area was received Aug 26, 12:59 PM GMT+1.
  • 100% Phone (100%)

The latest reports from users having issues in Newton Aycliffe come from postal codes DL5 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 30: Problems at EE

EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newton Aycliffe, England

The most recent EE outage reports came from the following cities: Newton Aycliffe.

CityProblem TypeReport Time
Newton Aycliffe Phone 4 days ago
Newton Aycliffe Phone 5 days ago
Newton Aycliffe Phone 9 days ago
Newton Aycliffe Phone 13 days ago
Newton Aycliffe Phone 19 days ago
Newton Aycliffe Phone 26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • PaulMan107
    Paul (@PaulMan107) reported from Crook, England

    @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

  • MarkR1892
    Mark R (@MarkR1892) reported from Peterlee, England

    @EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.

  • GYSOT3Richard
    Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • AshDunnill
    Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • _Leanne_Carter
    Leanne Carter (@_Leanne_Carter) reported from Preston-on-Tees, England

    @EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯

  • luke_mxnt
    Luke 🦖 (@luke_mxnt) reported from Durham, England

    @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

  • BenJohnElliott
    Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • Palin1993
    Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • pdt9080
    Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England

    @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

  • bevwils54169636
    miss W (@bevwils54169636) reported from Stockton-on-Tees, England

    @EE Well i live in a small village and my daughter got a new I phone on ee. The reception was terrible she is 20 and just wanted to be on social media also she could never receive a call. We did complain but a few months half price was all they could manager.

  • marc3374
    Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • pauljonesking
    #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • Churchill59
    Graeme C. Halloway (@Churchill59) reported from Bishop Auckland, England

    @EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!

  • chrisfruss
    Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • FirbyJ_
    Firby ⏱ (@FirbyJ_) reported from Brafferton, England

    @EE are you having problems in the north east?

  • pauljonesking
    #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • leslangley
    les langley (@leslangley) reported from Low Coniscliffe, England

    Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE

  • davedome
    Dave (@davedome) reported from Darlington, England

    @EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Taylorgrey31
    Taylor Grey (@Taylorgrey31) reported

    @SpeedyTyping @EE That sounds incredibly frustrating, especially after being a loyal customer and giving them chances to resolve it. 💙 I hope EE listens and puts this right quickly. What outcome would make you feel fairly treated?

  • mindthegap2018
    MindTheGap (@mindthegap2018) reported

    @EE I tried speaking with support multiple times but no one seems to be willing to resolve my problem, can you look at complaint Ref: C10003735835 and call me back when possible with a resolution please.

  • LeeW1875
    Lee W1875 (@LeeW1875) reported

    @totfinsol @EE @BradChuck Their app is shocking. I still cant link my device despite contacting them several times. Gone backwards in customer service. Its all "call 150" now. No I just want live chat like most modern companies that I can text and not waste time talking to them!

  • AP196779
    Aldo (@AP196779) reported

    @WeAreOpenreach They have been trying to raise this issue with you for 5 weeks now. I’m just going round in circles. @EE are saying it’s a problem at your end and you’re saying it’s something that @EE has to do

  • matthewnunn1986
    🇬🇧 Matt Nunn 🇬🇧 (@matthewnunn1986) reported

    What an absolute mess from @EE Isabella promised the world, then hung up. Jack followed up on those promises and gave me the deal I needed…well so I thought. Full of lies and **** ups! Bye Bye EE, never again!

  • markmcwilliams
    Mark McWilliams (@markmcwilliams) reported

    @EE A week later and they've now closed my complaint with no further contact from yourselves whatsoever, and I'm still unable to upgrade. Luckily I can vote with my feet and just move away. Way to go @EE ! 👏👏👏

  • charmed_og
    CharmedOGForever🔮🧙🏼‍♀️ (@charmed_og) reported

    @loisgriff_ @EE EE are the worst! Absolutely dreadful!

  • agoldentale
    Dudley (@agoldentale) reported

    @EE Thanks, managed to top up via your link. There's definitely an app issue, it asked for approval in banking app which was done and then top up approved and then nothing happened. Balance didn't change and money didn't leave bank, unfortunately didn't manage to get a screenshot

  • claret640
    clare mcintosh (@claret640) reported

    @ee is the server down have no signal

  • dagenhamboy
    Graham Phillips (@dagenhamboy) reported

    @EE @OliverH69492772 You go to Gran Canaria get a ferry out at sea and get a perfect 5g signal but back home down at my local sea front you no data signal at all . pathetic.