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EE Outage Report in Newton Aycliffe, County Durham, England

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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton Aycliffe, County Durham, England 11/17/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent EE outage reports came from the following cities: Stockton-on-Tees, Newton Aycliffe, Durham and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Phone
United KingdomStockton-on-Tees Phone
United KingdomNewton Aycliffe Internet
United KingdomStockton-on-Tees Internet
United KingdomDurham Phone
United KingdomDarlington Phone

Community Discussion

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EE Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

  • Mrs_Ikon Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • Hannah_Coll95 Hannah Collinson (@Hannah_Coll95) reported from Billingham, England

    Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

  • leslangley les langley (@leslangley) reported from Low Coniscliffe, England

    Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

  • Joe__Monty Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

  • davedome Dave (@davedome) reported from Darlington, England

    @EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.

  • luke_mxnt Luke 🦖 (@luke_mxnt) reported from Durham, England

    @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

  • alistairjohnso9 Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England

    @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

  • JamieMCollis Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • FirbyJ_ Firby ⏱ (@FirbyJ_) reported from Brafferton, England

    @EE are you having problems in the north east?

  • Madams1994 Matthew Adams (@Madams1994) reported from Billingham, England

    @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

  • FortitudeFn Fortitude Fitness & Nutrition (@FortitudeFn) reported from Darlington, England

    @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • Churchill59 Graeme C. Halloway (@Churchill59) reported from Bishop Auckland, England

    @EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!

  • davedome Dave (@davedome) reported from Darlington, England

    @mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Pijinnn_ ᴘɪᴊɪɴɴɴᴍᴏᴏɴ 🪶 (@Pijinnn_) reported

    @EE having large drops in connection speed (4G) in G41 area (glasgow). Any issues reported?

  • PAnwyll pete anwyll (@PAnwyll) reported

    @EE After agreeing to an upgrade that was incorrectly presented to me I am appalled that my email to customer services has not been acknowledged. Explanation please?

  • janak_pandit Prophet Of Truth (સત્ય પ્રબોધક) (@janak_pandit) reported

    My wife just has a traumatic experience she lost her phone, when we try to call @EE to report the operator was very unsympathetic, totally disappointed with EE service. I WILL NOT RENEW MY CONTRACT WITH THEM AGAIN.

  • hulltrucker1 Paul Rutherford (@hulltrucker1) reported

    @EE Your coverage is getting worse and worse!!! Constantly dipping from full signal to E. It is appalling and I’m PAYING YOU for a service which you are not providing! Sort it out instead of paying Kevin Bloody Bacon for advertising!

  • voguepeat tanny (@voguepeat) reported

    @EE we have your broadband and it’s absolutely awful.... paying over £20 a month for a rubbish download speed, can barely do anything on my computer, in the TW2 area. please help

  • DavidAMilburn Dave Milburn (@DavidAMilburn) reported

    Dear @EE once again your PAYG platform online has delivered an order confirmation to me and not taken payment. Once again I am week past a birthday for someone. No more excuses this is absolutely appalling IT and service.

  • PolyglotElsa Миссис Брайян (@PolyglotElsa) reported

    @ShellEnergyHome whilst I was trying to teach full-time online, my husband was working from home, & 3 children trying to access online learning. We even paid an IT expert to place WIFI boosters around our house, to no avail, A simple move back to @EE & the problems were instantly solved.

  • SurMichaelTV SurMichael (@SurMichaelTV) reported

    My internet is back up and running. Thank you @EE that was actually pretty damn fast I was expecting you guys to fix it by Thursday. So in that case STREAM TONIGHT LET’S GOO 💪🏻💪🏻

  • richiehawley1 Richie (@richiehawley1) reported

    @EE still only got edge and you need to fix this. Pathetic service this month.

  • chronicchaos___ BLACK LIVES STILL MATTER 🏳️‍🌈 (@chronicchaos___) reported

    @EE when will service be up in Southend? Sat here like a **** with one bar of signal. Not cool EE. Not cool.