EE Outage Report in Newton Aycliffe, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 28: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (25%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent EE outage reports came from the following cities: Stockton-on-Tees, Billingham, Darlington and Durham.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
Phone | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Leanne Carter (@_Leanne_Carter) reported from Preston-on-Tees, England
@EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯
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Mark R (@MarkR1892) reported from Peterlee, England
@EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.
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Tori Gill (@Tweeter_Tori) reported from Darlington, England
@EBrook33 @EE It’s crap!
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Dave (@davedome) reported from Darlington, England
@mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.
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Dave (@davedome) reported from Darlington, England
@EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.
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Fortitude Fitness & Nutrition (@FortitudeFn) reported from Darlington, England
@EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.
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Luke 🦖 (@luke_mxnt) reported from Durham, England
@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
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Graeme C. Halloway (@Churchill59) reported from Bishop Auckland, England
@EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!
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Firby ⏱ (@FirbyJ_) reported from Brafferton, England
@EE are you having problems in the north east?
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Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England
@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
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Dezy Ward (@DezyByers33) reported from Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
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Mick Jones (@mick_jones75) reported from Darlington, England
So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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Mick Jones (@mick_jones75) reported from Darlington, England
@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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Mick Jones (@mick_jones75) reported from Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
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Matthew Adams (@Madams1994) reported from Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
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Chris (@CJXXXXW) reported from Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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Mick Jones (@mick_jones75) reported from Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
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les langley (@leslangley) reported from Low Coniscliffe, England
Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
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Will (@wjc_14) reported from Durham, England
Why has @EE 4G suddenly become so slow?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David J (@davidj_ennis) reported
Hey @EE your tv, broadband and the inability to access account details on the app is ******* ****, plus the fact that being told when switching from sky tv to ee tv you would sort out the buy out and take care of the sky contract but yet 6 months later it still hasn’t been
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Macca (@LifeOfMacca) reported
@EE .@EE your failure to resolve this issue means I will be seeking to take my patronage elsewhere because you evidently don't care about your customers.
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James Mckeown (@JamesMc97105487) reported
@EE Store haven’t helped neither have your customer services. Been misold a contract and not one person at EE is bothered.
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Philip Robins (@PhilipRobi85305) reported
@EE i asked nicely for a refund not the standard platitudes @tradingstandards the service is not working properly @EE
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Philip Robins (@PhilipRobi85305) reported
@EE pay attention you're service is problematic and utterly scamming #data #theft #unfit @XData @TradeStandards
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Satoru Gojo (@Son_Goku1276) reported
@EE Thanks. Can you at least try to help me with finding a solution for the problem above?
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Marnaj (@Marnaj8) reported
@EE I am named on the account . Terrible customer service .
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Sandra Richardson (@Sanz71) reported
@EE Still experiencing issues with different aspects of your service. This time, the digital voice intermittently works / is not working and was expecting a call about Thursday by 7pm and still no one has contacted us
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~Matt~ (@xDiabeticsgames) reported
@EE Constant drop outs, broadband so bad I can't even open my own IP address page because the connection took too long to respond, and now despite the router apparently "working" nothing in my house will connect to it.
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~Matt~ (@xDiabeticsgames) reported
@EE arguably the WORST broadband provider