EE Outage Report in Newton Aycliffe, County Durham, England
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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent EE outage reports came from the following cities: Yarm, Newton Aycliffe, Stockton-on-Tees and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Yarm |
Phone | |
| Newton Aycliffe |
Phone | |
| Stockton-on-Tees |
Phone | |
| Newton Aycliffe |
Phone | |
| Darlington |
Phone | |
| Darlington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Mark R
(@MarkR1892) reported
from
Peterlee, England
@EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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Alistair Johnson
(@alistairjohnso9) reported
from
Stockton-on-Tees, England
@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
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Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
@EBrook33 @EE It’s crap!
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Debs Conway
(@Mrs_Ikon) reported
from
Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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Fortitude Fitness & Nutrition
(@FortitudeFn) reported
from
Darlington, England
@EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Leanne Carter
(@_Leanne_Carter) reported
from
Preston-on-Tees, England
@EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯
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Graeme C. Halloway
(@Churchill59) reported
from
Bishop Auckland, England
@EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!
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Luke 🦖
(@luke_mxnt) reported
from
Durham, England
@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
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Firby ⏱
(@FirbyJ_) reported
from
Brafferton, England
@EE are you having problems in the north east?
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Dave
(@davedome) reported
from
Darlington, England
@mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.
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Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
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les langley
(@leslangley) reported
from
Low Coniscliffe, England
Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
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Dave
(@davedome) reported
from
Darlington, England
@EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.
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Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bhav Dahya
(@BhavDahya) reported
@EE after holding for 1hr 8m 44s the call has been disconnected from your end. Can I have complaints team phone number, or are their lines just as bad.
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Alexandra Boulton
(@A_L_JBoulton) reported
@EE why am I paying so much a month for an old handset. Upgrade only happened feb/ March this year and battery life is awful. I have been a customer since 2007! My friend has straight away got an iPhone 13 and is paying a lot less.
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xx
(@KayKayCharChar) reported
@KeithGallois @EE Agree! Wish I never had a contract with EE disgusting service
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Bhav Dahya
(@BhavDahya) reported
@EE absolutely disgraceful. Ordered phone on Monday and was sent email to contact you. 3rd day trying to get through been on hold for over 1hr and still waiting tonight again. Awful customer service
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Stu H 👨👩👧👦🐶🍺🍕🏉🔨🔧🔦🪓🧽👍🏻
(@StuartHarling) reported
from
Glusburn, England
Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?
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Cat Bab
(@Mish_Moneypenny) reported
@EE any chance you can change how long it takes to change a temporary greeting. 2 minutes just to change and save a greeting daily is a right pain in the behind. There’s an awful lot of waffle to cut through listening to before I’m able to change my greeting.
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Daniel Godsman
(@Dan_Godsman) reported
@EE Hi I’ve accidentally broken my SIM card which is connected to my sim contract, I have a new SIM card now but need to know how I transfer my sim contract over to this new SIM card along with my phone number?Please advise?
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Matt
(@Matt996) reported
@EE staff - sales 99% customer service 1%
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Sandy Mathers
(@macteeth) reported
@EE @ssencommunity Still waiting on @EE fixing my service and having the courtesy to acknowledge my tweeted requests for news of their progress...still shouldn't grumble should I..? Only been four days.
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Luke Taylor
(@LBT_UK) reported
@VodafoneUK Never phoned back about me being out of contract with @EE your loss