EE Outage Report in Newton Aycliffe, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent EE outage reports came from the following cities: Darlington, Bishop Auckland, Peterlee, Stockton-on-Tees and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Ash Dunnill
(@AshDunnill) reported
from
Thornaby-on-Tees, England
Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Josh Palin
(@Palin1993) reported
from
Darlington, England
@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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💙 Aminta Townshend
(@mintatown) reported
12 weeks of disruption to mobile signal in TW12 with still no clear plan for resolution. Thousands of customers requesting refunds on subscription charges. When will it end @EE? #EE #failingcustomers
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GB. Grumpy but hopeful.
(@gordonbruce7) reported
Hi @EE, There seems to be a problem with your mast at Acharonich/Ulva Ferry on the Isle of Mull. There’s no 4G from this mast at all, so I can’t report via the My EE app. The signal from Tormore is consistently poor, to the extent that I can’t log in to My EE from there either.
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Adam D #Player22
(@adamskimunkey) reported
@EE can you send our carrier updates please? Everyone I’ve spoke to with iPhone pro 12 has no network.👍
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Daniel
(@dpt0074) reported
@EE got to be the worst network out there for customer service, promised to be called back to investigate my complaint to only be texted at 9pm my complaint has been close but if I feel this is wrong please call 150, just called & your lines close at 9pm, what a piss take u are
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JustJames
(@ItsJustJames0) reported
@suleiman_osman1 @EE I've experienced all those issues. I won't be renewing my contract with them at the end of the year.
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charlie
(@charlieLfarley) reported
Dear @EE is there an easier way to gift data than on your website, it is always so slow and verging on unresponsive! Painful.
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Sam 🥚
(@Medrum101) reported
How can someone not living at your address be able to cancel your internet package. And how can @EE assure us that we will be connected in two weeks then that two weeks pass and be told again oh your contract was cancelled! Guess I’ll wait another two weeks for the same thing?
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Treezy
(@TreezyMaNeezy) reported
@EE please fix the 4g in my area, currently 1 bar of signal, have sent dm
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Solo Mama
(@soloparentuk) reported
@EE hiya, what happens when changing name on a contract that’s been held for around 20 years? Is it possible to keep loyalty discounts etc or would it effectively’reset’ the account back to a new one? Is it better to change name or cancel and start over? Asking for a friend x
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Matt Clark
(@Matt_27) reported
@EE hi, In the MyEE app, it keeps showing the wrong name under my account. Can I send a screenshot in a DM and resolve this issue? Thanks!