EE Outage Report in Newton Aycliffe, County Durham, England
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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newton Aycliffe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newton Aycliffe, County Durham, England
The most recent EE outage reports came from the following cities: Stockton-on-Tees, Newton Aycliffe, Durham and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
Phone | |
| Newton Aycliffe |
Internet | |
| Stockton-on-Tees |
Internet | |
| Durham |
Phone | |
| Darlington |
Phone |
Community Discussion
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EE Issues Reports Near Newton Aycliffe, England
Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Ash Dunnill
(@AshDunnill) reported
from
Thornaby-on-Tees, England
Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lee
(@Leelouise197681) reported
@EE can you tell me how in 2021 that even though we pay you 200 pound a month in mobile contracts and internet! You don’t have to provide us with a service that enables our children to access a zoom call for school? Or myself teach a lesson without paying another £50 a month?
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AK
(@fak316) reported
hi @EE any news on when problems in HA4 (Ruislip, UK) will be fixed? it has been over a month. was told last weekend that it is going to be fixed this week.
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Thoughts of Tim
(@TimBurnsUK) reported
@EE - we need to return a broadband router. We have lost the Jiffy bag. The phone line is saying emergency only. Can you help me to get a replacement Jiffy bag?
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Britt Warg
(@Britt_W) reported
@EE Hi, can you help please? My mobile keeps going off our broadband wifi all the time, I have to keep connecting again and again... Nothing wrong with the broadband, as other things are ok.
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J Marrin
(@M4rrin1) reported
@EE Can you explain why your "No.1 in the UK" customer service" team have miss-sold me a contract, then billed me incorrectly (not even based on the misssold contract) and refuse to contact me back when asking for answers?? A week of waiting an still not explanation of ANY kind!
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nico eloise 🏳️🌈♿️💀💄
(@nicoleloisee) reported
I’m really stressed thinking about my phone Bill bc with my wifi being so SHITE THANKS EE I had to buy a **** ton more data so it’s probably gonna be like £100 despite me never even leaving the house so ******* awesome thank you @ee
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vz
(@vivlyz) reported
@barnywtf @EE EE is so **** I hate it
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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JakeStokeyy
(@JakeStokeyy) reported
@EE I was cancelling my contract as was told even though I’ve been a loyal customer for 5 years I wouldn’t be able to upgrade and then went to cancel last month told it was £90 and then when I went to cancel yesterday told I had to pay £250
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SarSimo
(@sar_simo888) reported
@EE I called ee this morning and got put through at the end to Lisa in the complaints department. She wasn’t very helpful and said it was a matter out of EE’s control and I had to take it up with Microsoft . Will be taking my complaint to the PSA