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EE Outage Report in Newton Aycliffe, County Durham, England

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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton Aycliffe, County Durham, England 11/27/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent EE outage reports came from the following cities: Stockton-on-Tees and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Phone
United KingdomStockton-on-Tees Phone
United KingdomNewton Aycliffe Internet
United KingdomStockton-on-Tees Internet
United KingdomDurham Phone
United KingdomDarlington Phone

Community Discussion

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EE Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

  • leechef69 Lee Stainthorpe (@leechef69) reported from Darlington, England

    @EE I was a chef on the quayside, now a little further south and inland. The issue is with my home broadband. Have done the usual switch off & back on. Reset etc. Still run big, for want of a word, at a snails pace, at best. Any help will be appreciated.

  • LiiL_Laauren Lauren Vardy (@LiiL_Laauren) reported from Sunderland Bridge, England

    @EE your website is rubbish. I can’t login it’s so frustrating 😤

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • AshDunnill Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • FayePiercy fayee (@FayePiercy) reported from Thornaby-on-Tees, England

    So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • big__dave_ Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

  • PaulMan107 Paul (@PaulMan107) reported from Crook, England

    @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Nelgumford Nelgumford (@Nelgumford) reported

    @EE That sounds just the thing. Where do I find that ? The web pages that I have been using for (your tech support told me) seven years have been broken for a fortnight.

  • judoszka ghh (@judoszka) reported

    @JacquiCroftie @EE I had same issue few days ago and support did nothing to help Not until I was referred to @pryfixx on Instagram who helped me out with my account

  • AmyWelland Amy Welland (@AmyWelland) reported

    @EE Hello, I need to cancel a contract due to death, what’s the best way to go about this please?

  • OkeyTroakey Elizabeth Troake (@OkeyTroakey) reported

    @EE No worries at all - I managed to get a resolution through tech services yesterday afternoon and it looks like it's back up and running thank you so much for getting back to me :-)

  • _AllTheSocials_ Slippery Biscuit (@_AllTheSocials_) reported

    @EE I’ve changed my mind about getting an eSim from you guys. I feel if the customer service is bad on asking a general question then getting support in the future will likely be very stressful

  • teh_c Chris (@teh_c) reported

    @MikeSimmonds @EE Openreach MSO in Worthing Central exchange - affects all providers. 10am is the last fix time thrown around, but it was 4am before, so.. ¯\_(ツ)_/¯

  • Hils07 Hilary Clissitt (@Hils07) reported

    @EE Thanks for getting back to me. Not got the original problem sorted - but we’ve abandoned that now after the drama of having no phones working at all but our phones are active again so back to square one and leaving things as they are!

  • laurenmorgy Lauren Morgan (@laurenmorgy) reported

    @EE App not working? Nothing seems to come up on any of the pages. Says I’m not the account holder so won’t allow my any access. (I am the account holder as there’s nobody else…)

  • PopsAnonymous Anonymous (@PopsAnonymous) reported

    @EE Just fail to communicate with customers then? How about I just don’t pay my bill this month - see if you talk to me then?

  • Bobbystewart03 Bobby (@Bobbystewart03) reported

    @EE service is awful as soon as you need their help. Don't bother with them