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EE Outage Report in Newton Aycliffe, County Durham, England

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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton Aycliffe, County Durham, England 11/28/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent EE outage reports came from the following cities: Stockton-on-Tees and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Phone
United KingdomStockton-on-Tees Phone
United KingdomNewton Aycliffe Internet
United KingdomStockton-on-Tees Internet
United KingdomDurham Phone
United KingdomDarlington Phone

Community Discussion

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EE Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • big__dave_ Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • tongey93 Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

  • FayePiercy fayee (@FayePiercy) reported from Thornaby-on-Tees, England

    So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • AshDunnill Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • PaulMan107 Paul (@PaulMan107) reported from Crook, England

    @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • guyrleech Guy Leech (@guyrleech) reported from Wakefield, England

    @EE Reliability? Customer support? Cost?

  • forbescarbines 𝕱𝖗𝖆𝖓𝖈𝖊𝖘, 𝕰𝖆𝖗𝖓𝖊𝖘𝖙 𝕴𝖒𝖕𝖗𝖔𝖛𝖊𝖗 (@forbescarbines) reported

    @EE No, I’m a customer of eight years who moved to @ThreeUK because your staff couldn’t do the simple process of getting me the new phone

  • tacticalcheese4 tacticalcheese (@tacticalcheese4) reported

    @aka_willbodie @EE @BigBillMoon The rest of Bills profile is full of much more directly discriminatory examples. He is anti-trans, and, as these people often are, also anti-drag. He's attempting to **** all over something that's supposed to be fun, when he could just be quiet and move ******** on.

  • thebufferstop Line Ends (@thebufferstop) reported

    @BTP I tried to contact you via your 61016 short txt number yesterday. The message would not send and I have been in contact with my provider, @EE. They have stated there is a known issue which means messages will not be sent from some customers. Thought you should know.

  • Janinesimps87 Janine (@Janinesimps87) reported

    @EE my phone says "cannot connect to mobile network" when I try making a call... I can't receive texts or make calls, can anyone help please

  • BigBillMoon Bill Moon (@BigBillMoon) reported

    @TwelveDaisies @EE So they’re threatening to report my account to Twitter because I complained about an advert THEY paid to put in my timeline, all because I called this person I’d never seen or heard of before a man? This is not the dystopian future I signed up to, my one was a bit more chill.

  • gadavimans Blu (@gadavimans) reported

    @EE @BigBillMoon I noticed you turned off comments on the OP wise up or you will lose customers no one is gonna watch the baftas don't worry I know you will block me,if you do just like the bbc I will cancel with you

  • PhysixGuy Matt (@PhysixGuy) reported

    @EE Yeah, I've got an issue, almost 18months for an issue in Beverley HU17!!!! Crap service, no mast, promises promises and nothing - you keep blaming it on the local council.

  • Captain_PUGWA5H 🏴󠁧󠁢󠁥󠁮󠁧󠁿 Captain Pugwash ☠ 🇺🇦 (@Captain_PUGWA5H) reported

    Just changed my mobile SIM only contract with @EE Was £12.87 going up to £14.07 next month for 14gb of data Now £10.00 fixed for a year for 15gb of data Binned the BT sport that I had free as I never used it My deal is 10gb for £10.00 and I get 5gb extra as have ee broadband

  • RaceHorseBettor Horse Racing Bettor (@RaceHorseBettor) reported

    @EE Groomers. Leave the kids alone. You knew it would spark outrage as you turned off the comments. Virtue signalling and bowing down to score Stonewall points as per. It sickens me to the core #WRONG