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EE Outage Report in Newton Aycliffe, County Durham, England

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The latest reports from users having issues in Newton Aycliffe come from postal codes DL5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newton Aycliffe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newton Aycliffe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newton Aycliffe, County Durham, England 09/17/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newton Aycliffe, County Durham, England

The most recent EE outage reports came from the following cities: Newton Aycliffe, Darlington, Billingham, Stockton-on-Tees and Middleton St. George.

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City Problem Type Report Time
United KingdomNewton Aycliffe Total Blackout
United KingdomDarlington Phone
United KingdomBillingham Internet
United KingdomStockton-on-Tees Internet
United KingdomNewton Aycliffe Phone
United KingdomNewton Aycliffe Phone

Community Discussion

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EE Issues Reports Near Newton Aycliffe, England

Latest outage, problems and issue reports in Newton Aycliffe and nearby locations:

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • big__dave_ Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

  • whoabetty84 toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • tongey93 Andrew Tonge (@tongey93) reported from Bishop Auckland, England

    @EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • AshDunnill Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • FayePiercy fayee (@FayePiercy) reported from Thornaby-on-Tees, England

    So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • PaulMan107 Paul (@PaulMan107) reported from Crook, England

    @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TommoKelly Tom Kelly (@TommoKelly) reported

    @nikkip1988 @EE £70 a month on a phone contract is not an easy life. I've never seen/heard of SIM-only deals that low tbf.

  • sunsetfunset_ The Grand High Witch 🇵🇸🏳️‍🌈 (@sunsetfunset_) reported

    @EE I’m continuing to have signal issues after your website said an issue has recently been fixed yesterday. Followed your troubleshooting tips (restarted phone, airplane mode on/off, software update). What’s going on please?!

  • Keeganzsays_ #IzzyK (@Keeganzsays_) reported

    @EE why can’t I gift data I’m trying to gift some data to my step daughter but it’s not working pls help 😫

  • A4IScott Scott - All4Inclusion (@A4IScott) reported

    @CaraLisette @EE If your bill is £85 per month, that’s 10 percent Inflation currently sits at 9.2 percent If a company that size values its customers its increases will always be below inflation Sounds like profit over customer loyalty to me

  • star_boi Ry.i.am (@star_boi) reported

    @EE You are upfront in the fact you say it’s coming. As an EE customer this has never been more than a few quid. This year, you are hiking it up by £12! It’s a HUGE difference and why is it Sky and Three are only increasing theirs by a few £? 👀

  • ERPPartners ERP Partners (@ERPPartners) reported

    So @EE putting their price of business tariffs up by 14.5% as of next month! Seems fair when we can’t even get a reception in our offices. Think we’ll be changing our service provider ASAP. Another sad reflection of rip off Britain. Sure they’ll be announcing record profits soon.

  • coleman8097 Jake Coleman (@coleman8097) reported

    @EE your increasing my monthly bill by almost 20%, daylight robbery. I've been a loyal customer for the past 10 years, this year will be my last, as will it be for many others.

  • DannyDannicool Dan cole (@DannyDannicool) reported

    @EE a price increase of 14.4%! Lol in line with inflation plus 3.9% so you feel it necessary to increase your profit way above inflation for what reason? Has your service changed significantly? Not mention the BoEs predicted inflation halving this year. Profiteering *****

  • Glenorchil Glenorchil 🇨🇦🇪🇺 (@Glenorchil) reported

    @__Duncs__ @EE Did a test myself, and hey-ho my phone signal on 4g is way better than the @skyUK 'super fast guaranteed broadband' wifi

  • GinaChiixa Church Girl . (@GinaChiixa) reported

    If there is one thing to be loyal to it’s your mobile network provider. @EE is sending me the Gold iPhone 14 Pro Max 256 GB with unlimited calls , text and data for less than I pay now for the iPhone 12 ( less that £50 p/m) 😶#HappyValentinesDay