EE Outage Report in Bishop Auckland, County Durham, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Bishop Auckland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bishop Auckland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Bishop Auckland, County Durham, England
The most recent EE outage reports came from the following cities: Newton Aycliffe and Middleton St. George.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe |
Phone | |
| Newton Aycliffe |
Phone | |
| Newton Aycliffe |
TV | |
| Darlington |
Phone | |
| Darlington |
Phone | |
| Barnard Castle |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Bishop Auckland, England
Latest outage, problems and issue reports in Bishop Auckland and nearby locations:
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Alison B. Lowndes ✿
(@AlisonBLowndes) reported
from
Newsham, England
This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX
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TheEarlofWolsingham
(@WolsinghamEarl) reported
from
Wolsingham, England
@EE They just took crap penalties. Apart from that they were ok
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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les langley
(@leslangley) reported
from
Low Coniscliffe, England
Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Primmer
(@SNPrimmer) reported
@EE renewal time and want to keep plan but upgrade iphone to latest model. chat with your team and told I need more expensive plan as well. Checked Uswitch and can get phone and plan cheaper with 3rd party on your network. Strange, maybe saying goodbye.
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Salomé Jones 🚠🦑🤸♀️
(@call_me_salome) reported
@EE Hi, mates. I need weird help and can't find a way to figure it out on your website. Not sure where to explain it to you. Please advise.
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Lauren
(@hiya_itslauren) reported
@EE hope you're all doing well on this sunny afternoon 🌞 I've got an appointment at a repair centre tomorrow, roughly how long does the repair take? (Screen damage)
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David Swainsbury
(@Swasle) reported
Trying to purchase an @Apple watch but yours sites asks me to login I then go to breaker and it asks me to login again, I’m a @broadband customer @EE
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𝐵𝑒𝒶𝓊𝓉𝒾𝒻𝓊𝓁 • 𝒞𝒽𝒶𝑜𝓈 🌿
(@ohhellomonroe) reported
@EE I have 3 more months then I can cancel my contract. Can’t bloody wait !
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Leroy Tall
(@Bulkamaniauk) reported
@Ofcom Afternoon I wish to report @EE I believe is poor service, poor management
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Sarah Hawkins
(@huggyberah) reported
@EE 6 weeks after my home move order and 2 weeks in my new home.... still no broadband! @OpenreachHelp @WeAreOpenreach someone’s system is not working!
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Chris Adams
(@cpadams1) reported
@EE network connection has been appalling all week, had dial up speed (yeh, remember that?) yesterday and since 2pm absolute outage. Not a jot...I am supposed to be working at home due to Covid...WHAT IS THE PROBLEM and WHEN WILL YOU FIX IT????
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Paul King
(@proclaimerpaul) reported
@EE our home lost its broadband yesterday, my wife was told it would be fixed this morning and then this afternoon and now probably not till monday, no offer too cover data usage on the mobile bill and unable to add free data due to wrong sim? Terrible customer service!
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Craig Foot 🎗
(@footy78) reported
@jameshoggarth @EE Its also shocking in dunswell..been fobbed off a few times.. Will certainly not be an @EE customer when my contract expires