EE Outage Report in Langley Park, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Langley Park, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Langley Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Langley Park, County Durham, England
The most recent EE outage reports came from the following cities: Durham, Houghton-Le-Spring, Sunderland, Newcastle upon Tyne, Gateshead, Chester-le-Street, Ferryhill, Stanley, Bishop Auckland and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Phone | |
| Houghton-Le-Spring |
Phone | |
| Sunderland |
TV | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Langley Park, England
Latest outage, problems and issue reports in Langley Park and nearby locations:
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Clewlow
(@LauraSeymourxx) reported
@GooglePlay can you please help me with an account hack and charges to @bladeandsoul, as the charges were classed as entertainment there is no correlation ID to complete the online form. @EE want to charge me £238 which someone in Korea spent!!
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Ryan Wild
(@Wild1145) reported
@EE @WeAreOpenreach During a global pandemic you couldn't make this sort of **** up...
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Beth ~
(@bethancelia) reported
@EE do you price match competitors? I've seen deals where I can get the iPhone 13 for £42 w/ 30GB data & no upfront cost. Your cheapest is £56 for 4GB and £80 upfront. How are you able to do this? (pls don't say due to having the best signal cos that's not true)
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𝚂𝚑𝚊𝚞𝚗 𝚂𝚖𝚒𝚝𝚑
(@Spag1990) reported
@EE I think @ADT_UK are looking into it, (unlikely they’ll take ownership to be honest) either way.. that’s a farce from both of you! Customer services, when most of the call was on hold the max was 4 mins of a 29 min call… and it costs £22.18. Merry Christmas to me eh?!?
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Sophie Hargreaves
(@Sophs30sLiving) reported
After so-many-I-dont-know-how-many years with @ee I’m looking for another network as changing my plan & need EU roaming included - not £2 a day / £10 a month. Have a French sim so this really is just to keep my number and when I’m travelling in the UK - new network suggestions?
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* Miss * 🦊
(@just_farzana) reported
After being a loyal customer to @EE for over 15years I’m actually gonna leave them.All because their staff couldn’t find the “right deal” for me.I just want a sim only deal with unlimited everything.Networks like @ThreeUK @VodafoneUK provide that for under £20. I def need to look
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Susi K
(@jazz837) reported
@EE hi, is there a problem in the Ardrossan area KA22 please?
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Phil Davison 🇪🇺🕷️
(@jancyclops) reported
@EE I just got a text claiming to be from you - I can't be sure, of course - asking how likely I am to recommend you to family or friends. I won't recommend any service provider because, if it goes wrong for the other person I don't want the flak as if it's my fault.
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Ryan Wild
(@Wild1145) reported
Would be a true novelty that in 2021 (Nearly now 2022) someone between @EE, @WeAreOpenreach or my local MP bothered to do anything about the fact that our broadband continues to be so poor in this area that most of us have to go into an office to do our jobs just to video call...
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iam0lly
(@iamOlly) reported
@EE someone on your mobile phone network is trying to pretend to be me and scam my mother via sms, what can I do to report this?