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EE Outage Report in Hebburn, South Tyneside, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Hebburn, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Stanley, North Shields, Gateshead, Jarrow, and Seaham.

CityProblem TypeReport Time
Chester-le-Street E-mail 11 days ago
Newcastle upon Tyne Phone 16 days ago
Sunderland Internet 17 days ago
Cramlington Phone 21 days ago
Sunderland Internet 22 days ago
Newcastle upon Tyne Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • jshield1988
    jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • matt3lee
    Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today ๐Ÿคฏ

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • HullyStephen
    Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • janeymed
    Jane M ๐ŸŒˆ - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • geemiller71
    Gareth Miller ๐Ÿ‡บ๐Ÿ‡ฆ (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • suemetty
    Sue Metcalf. ๐ŸŒˆ๐ŸŒˆ๐ŸŒˆ๐ŸŒˆ (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • laurafarrow91
    Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I donโ€™t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal ๐Ÿ˜กIโ€™ve never known a network like it

  • rackysafc
    Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • finswimmerjohn1
    John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • panicdragon8784
    Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • HullyStephen
    Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • IamBurnPhoto
    Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they wonโ€™t be able to get through

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FemaleAtLarge
    Lucy (@FemaleAtLarge) reported

    @EE hi EE. I need to speak to a customer service advisor on the phone. Every time I ring your helpline, your automated message tells me itโ€™s too busy, and hangs up. Totally unacceptable. Please provide an alternative number.

  • mitchthompson
    Mitch T (@mitchthompson) reported

    Hey @EE My elderly mum has, in a confused state, been sold a contract that is totally unsuitable for her needs. How do we cancel and get her back to what she had before? NB. Sheโ€™s currently within 14 day cooling off period.

  • RyanRFC_
    Ryan (@RyanRFC_) reported

    @EE Finally spoke to someone and the best contract they offered me was a total of ยฃ2016. Very poor, ยฃ624 more than what I've been offered elsewhere.

  • Molko_Mad
    ๐Ÿ’ฅ๐ŸŽถโ“ˆโ“‰โ’บโ“‹โ’บ๐ŸŽถ๐Ÿ’ฅ (@Molko_Mad) reported

    @EE I've only just got my S20 Ultra 5G so I'll have to pass! I'm always surprised people whinge about the signal they get on EE because my data speed is often well over 100 Mbps (with 3 in all the years I was with them never topped 32 Mbps)

  • Elliexx86
    Ellie Dalton (@Elliexx86) reported

    @EE absolutely disgusted with the level of service I have received in the last year! I have 4 lines with yourselves and am now taking all of them to a new provider. @EE you should be ashamed of yourselves and staff who misinform customers!

  • TrophieTy
    Tyler (@TrophieTy) reported

    @ayresie__ @virginmedia Only recently got over this problem myself with @ee, 6 weeks it took them to fix my net issue! Massive sympaties my dude, ******' sucks *** and leaves you powerless to fix it yourself. Hope they get it sorted asap!

  • Alison34625402
    Alison (@Alison34625402) reported

    @EE Thanks Jason. Been trying to log a complaint with them with no success. I will try your link.

  • shireenp92
    Shireen (@shireenp92) reported

    @EE Hi. No problem am I able to phone on his behalf ? Iโ€™m unable to be with him currently ..

  • ConjuredRundown
    Andrew Farrugia (@ConjuredRundown) reported

    @EE Payed Over Limit Due Apps Ima Have Pay Bill Feb21 Include Others Might Cancel Some Subscriptions Need Save

  • Dylan19651996
    Dylan (@Dylan19651996) reported

    @EE Is the app down ?