EE outages and service status in Hebburn, England

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hebburn, England

The most recent EE outage reports came from the following cities: North Shields, Stanley, Blaydon-on-Tyne, Newcastle upon Tyne, and Gateshead.

City	Problem Type	Report Time
North Shields	Phone	7 hours ago
Stanley	Internet	4 days ago
Newcastle upon Tyne	Phone	1 month ago
Gateshead	Internet	1 month ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

• 
  Gareth Miller (@geemiller71) reported 11 seconds ago from South Shields, England

  @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

• 
  Liam (@L17aamLiam) reported 2 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Luke Madden (@ifellintoawell) reported 8 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 9 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Louise (@RobbyRSSRobot) reported 9 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 12 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Vee Collins (@veecollins) reported 14 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 17 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  ANTH (@aanntthh) reported 18 minutes ago from Houghton-Le-Spring, England

  @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

• 
  TheGingerDigest (@DougJBacon) reported 19 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

• 
  Panicdragon8784 (@panicdragon8784) reported 21 minutes ago from South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

• 
  Rockcliffe Files (@RockcliffeFiles) reported 27 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  David Parker (@davidparkersm) reported 28 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Louise (@RobbyRSSRobot) reported 29 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 39 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 41 minutes ago from Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• 
  shaun smith (@tempersmith) reported 52 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Sarah (@Rainbowztwit) reported 55 minutes ago from Whitley Bay, England

  @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

• 
  Mr395008 (@Mr395008) reported 56 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Michael Young (@micky9nufc) reported 60 minutes ago from Lanchester, England

  @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ali ˚୨୧⋆｡ (@rnbwithu) reported 6 minutes ago

  can @EE explain to me why i pay over £40 for a service that doesn't work and gets me stranded alone in a foreign country??? like give me one good reason why i should continue the contract

• 
  ʙʀɪᴀɴ-ᴘᴀᴛʀɪᴄᴋッ🍀🇮🇹🇮🇪 (@BeatnikBrian) reported 8 minutes ago

  @EE Can you instigate a billing query on here via DM? Sadly this is aonthly problem. Months, MONTHS, ago I cancelled TNT Sports, even had one month refunded back. But EVRY month it comes back into the bill inexplicably.

• 
  Shaun Adams (@shaundadams) reported 9 minutes ago

  @ee Hi, I have problem in establishing with some degree of accuracy when my property is due to be able to access Full Fibre. Having been told last year it would be the end of 2026, now I am told there is no identifiable plan. Not acceptable. Help, please.

• 
  🤷🏻‍♂️ (@wickedwizard777) reported 12 minutes ago

  @EE down again. Can’t go 20 minutes without being ****** over by the broadband. My *** are they the best provider. It’s 2026, how can your broadband be THIS terrible? Been happening for months. Ridiculous.

• 
  Charl◯tt∃ (@dragons_weekend) reported 13 minutes ago

  @EE is there a WiFi outage in North Yorkshire ours has been down since 4am

• 
  Paula m (@PaulaRossi47) reported 13 minutes ago

  @EE I was given pak code in EEstore it was awful got told they could not compete with sky so you lost me

• 
  Theloneliest Monk (@KvetchHell) reported 16 minutes ago

  @EE Your site has the facility to rearrange an engineer appointment, but it appears to have a design fault as there is no immediately obvious button to click in order to cancel. There also appears to be no online assistant service or contact email. V. poor 0/10.

• 
  David Rose (@david_navigator) reported 20 minutes ago

  @EE @GorwayGlobal To be fair, your account management web site is probably the worst in the known universe.

• 
  Rob Myers (@RobLMyers) reported 20 minutes ago

  @EE Kind of pointless doing that. It’s your general customer service number and, unsurprisingly, none of the options are relevant. The help section on the website is also of no help whatsoever.

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 20 minutes ago

  @EE can you kindly explain to me after 25 years of being a loyal customer the best you can offer me for a new IPhone 17 all in is £72 a month when O2 can give it to me for far less. I think you need to review this !