EE outages and service status in Hebburn, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Hebburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Hebburn, England
The most recent EE outage reports came from the following cities: Gateshead, Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Stanley, and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Wi-fi | 21 hours ago |
|
Chester-le-Street
|
14 days ago | |
|
Newcastle upon Tyne
|
Phone | 19 days ago |
|
Sunderland
|
Internet | 21 days ago |
|
Cramlington
|
Phone | 24 days ago |
|
Sunderland
|
Internet | 25 days ago |
Community Discussion
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EE Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, EnglandCan’t watch the football again cause of @EE man, worst provider going
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Jac Wilson (@jacwiljam) reported from Whitley Bay, EnglandAnyone having trouble with @EE when making phone calls ?
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Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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ANTH (@aanntthh) reported from Houghton-Le-Spring, England@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Idh46 (@idh46) reported from Wallsend, England@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Ben Bias (@zombiefiend616) reported from Newburn, England@EE is there a problem with they billing system as I can't pay my bill online??
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Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Paul Rackstraw (@rackysafc) reported from Washington, England@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England@EE So if I took a new plan out as an existing customer would I get the same?
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Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, EnglandI've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Adrian Hitchman (@janade1) reported from Wideopen, England@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Luke Madden (@ifellintoawell) reported from Whitley Bay, England@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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shaun smith (@tempersmith) reported from Gateshead, England@EE cancel my contract as I type this robbing cun*s
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England@EE Not bad how are you doing
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Steph. (@stephwales_) reported from Gateshead, EnglandEhhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gadget Girl 💙 (@gadgetgirl73) reportedCsnt get thru on the phone @EE Received a new sim as old one was lost. Online your website says to just pop it in, no service though?
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AK (@fak316) reportedhi @EE any news on when problems in HA4 (Ruislip, UK) will be fixed? it has been over a month. was told last weekend that it is going to be fixed this week.
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Castiel Swift (@castiel_swift) reportedYo @EE been with you less than a week and you are already pissing me off! Any company that has the IVR hang up rather than hold for advisor is up to something dodgy!!! "Want to speak about your bill, sorry can't afford someone right now, call back later when we give a ****"
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Lee (@Leelouise197681) reported@EE can you tell me how in 2021 that even though we pay you 200 pound a month in mobile contracts and internet! You don’t have to provide us with a service that enables our children to access a zoom call for school? Or myself teach a lesson without paying another £50 a month?
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vz (@vivlyz) reported@barnywtf @EE EE is so **** I hate it
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dgc72 (@dgc721) reported@EE My base intention was to upgrade and stay another 24 months, however the appalling service provided a different outcome.
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banzai_gooner (@BanzaiGooner) reported@EE having been an EE customer for years I find it disappointing that new customers get offered better deals than existing ones. I get why but you need to be looking after loyal customers better! #ee
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Emily (@Emily6Smith) reported@EE Looking for Apple Watch. Nothing on the app/store website to help. Customer service team dreadful and no help and cut the phone call off
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AlanR (@AlanR93562207) reported@EE my contract expires in October 2021. Do I just write in to cancel it? How much notice do I need to give when I do?
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samuel horton (@samuelhorton2) reported@EE I upgraded my I phone over a week ago but my BT app hasn’t worked since changing over despite it still being a service Included. I have rang three times and it’s still not been resolved... apparently I’d get a call in 24 hours but not had that two days later. #notsatifactory