EE

EE Outage Report in Hebburn, South Tyneside, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hebburn, South Tyneside, England 02/16/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent EE outage reports came from the following cities: Gateshead, Cramlington, Newcastle upon Tyne, Jarrow, Seaham, Sunderland, Bedlington and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomCramlington Phone
United KingdomCramlington Phone
United KingdomCramlington E-mail
United KingdomCramlington Phone
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeHewitt07 Mike Hewitt (@MikeHewitt07) reported

    @EE Yes, I’ve contacted both EE and BT so many times. Expecting a call back from BT Sport but hasn’t happened! Any chance of sorting some discount on my bill given that I’m not getting the service I’m paying for?

  • Ps5hunt00397040 Ps5 hunter (@Ps5hunt00397040) reported

    @EE After being a customer for many years with ee and also paying them a lot of money a month you wouldn’t expect them to lie to on the phone then be told the complete opposite when having to ring back up to resolve the same issue. customer service going down the drain #sortitout

  • weatherspoon_c CSpoon (@weatherspoon_c) reported

    @EE Thank you. It’s broadband, it’s not strong enough to support x3 working online and definitely not strong enough for delivering lessons. I’m faced with a sea of frozen screens and they can’t hear me. Hence, having deliver lessons using my own data. However, signal v poor.

  • kirstyrara Kirsty Ralston (@kirstyrara) reported

    @EE My broadband has been down since 9am. What’s going on and when will this be fixed?

  • TreborMyint TreborMyint (@TreborMyint) reported

    @EE hi, I work for a rough sleepers team and need to purchase a number of basic handsets for clients can you direct me to someone who can help

  • LiquidSwords14 ⚔LiquidSwords⚔ (@LiquidSwords14) reported

    @EE Be nice if you could sort out my broadband thats been down for over 10 hours

  • AlfieJGallaghe1 Alfie J. Gallagher (@AlfieJGallaghe1) reported

    @EE How many times do I please need to ask for help?

  • met24fly Martin Thorpe (@met24fly) reported

    @jrbenson @VodafoneUK @EE Vodafone (finally) support eSIMs on the iPhone as of November I think it was - I must have been asleep when they launched that. Migrating from physical SIM took a couple of minutes. They’ve also finally got SMS working over UMA.

  • LUCYAINTJESUS 🦄°.*•☆𝓜𝓐𝓛𝓤☆•*.° (@LUCYAINTJESUS) reported

    This wifi is actually disgusting I hate @ee **** off

  • KateBaxter1986 Kate Baxter (@KateBaxter1986) reported

    @EE I’m have no mobile signal neither does my husband. Is there an issue?