EE Outage Report in Hebburn, South Tyneside, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Bedlington, Cramlington, Wallsend, Washington and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Bedlington |
Internet | |
| Cramlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
EE Issues Reports
Latest outage, problems and issue reports in social media:
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The Pecking Spot
(@AndySl79) reported
@kayderella @EE 100%. Had loads of problems with my broadband then they messed up the landline and it's not been working for the last 3 months. Good job we have mobiles (cell phones for those on the other side of the pond)
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Rachel Fox
(@rachelkfox_) reported
@EE you need to answer me on your chat or on here or somewhere. I'm 2 weeks without a phone yet paying the whole time - unbelievably bad service in all ways!
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Ivy Cottage Baker
(@Ivycottagebaker) reported
@markhillary You're lucky @EE have had us down without any communication. Been using WiFi calling and even the bloody landline to sort orders out. Notice my payments still go out on time though.
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Christopher McCloskey 🏴
(@Chrismccloskey1) reported
@ThreeUKSupport what’s going on with your systems? The man is telling me everything is down and we have an emergency. Who is Tech Mahandra and why is the man asking to write my card number down ? #scam #threeuk #movingtoEE @lil_miss_char @EE
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Roxyhaart
(@roxyhaart) reported
@EE Still need help pls
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Todd Swain
(@Todd_Swain) reported
from
Rochdale, England
@EE any reason why I’m struggling making phone-calls ? Signal has been terrible last few days. Rochdale - Greater Manchester
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𝕷𝖆𝖚𝖗𝖆
(@lawr_rawrVR) reported
@bt_uk demand sent close to midnight for nearly 3x my tariff after switch from @EE all whilst being without Internet for nearly 10 days, mid uni & work bc of their engineers...oh & I had to chase @BTSopenreach for my appt that just wasn't rebooked...want EE back so bad!!
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Shared Ground
(@SharedGround) reported
@EE You made me create unnecessary e waste by advising that my issues with your service were caused by the age of my router. The new one has the same issues, is identical to the one I sent back to you. Criminal waste of resources.
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Gary Lavery NLP
(@garylaverynlp) reported
Why don’t the advisors at @ee contact centres announce WHY I AM CALL UP to each other, instead of blind transferring calls NIGHTMARE, I’ve now had to explain 4 TIMES the reason for my call and still no solutions. 0ver 1 hour trying to find a solution. #CustomerService …
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Rhydian
(@grhydian) reported
Hey @EE I'd love to keep using the network you boast so much about, but when your app logs me out no matter which option I choose, it becomes more than a little hard...