EE outages and service status in Hebburn, England

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hebburn, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Sunderland, Cramlington, Stanley, and North Shields.

City	Problem Type	Report Time
Gateshead	Internet	2 days ago
Newcastle upon Tyne	Total Blackout	2 days ago
Newcastle upon Tyne	Internet	2 days ago
Gateshead	Wi-fi	6 days ago
Chester-le-Street	E-mail	19 days ago
Newcastle upon Tyne	Phone	24 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

• 
  TheGingerDigest (@DougJBacon) reported 1 second ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  David (@davidhorsefield) reported 51 seconds ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  Alex Mason (@AlexMason000) reported 8 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

• 
  Iam Burn Photography (@IamBurnPhoto) reported 18 minutes ago from Whitburn, England

  @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 20 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Gareth Miller (@geemiller71) reported 23 minutes ago from South Shields, England

  @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

• 
  Adrian Hitchman (@janade1) reported 25 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  Michael Young (@micky9nufc) reported 28 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 32 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 34 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

• 
  Ian (@ian_safc_1974) reported 36 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Aely McKeon (@AelyMcKeon) reported 45 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 45 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Laura Pearman Headshots Photographer (@LPearmanPhotos) reported 47 minutes ago from South Shields, England

  @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

• 
  🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 47 minutes ago from Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 53 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Raj (@engg_rky) reported 54 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  jamie shield (@jshield1988) reported 56 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 58 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 60 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jessie (@j4m_9) reported 5 minutes ago

  so my @EE phone won’t make or receive calls. Tried every solution listed on their website to no avail. Only option to get in touch is to call 150. And how can I do that when I can’t make calls????

• 
  Alan Roberts (@AlanRob68902430) reported 9 minutes ago

  @EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and

• 
  @coldfusioncoils (@rabg588) reported 9 minutes ago

  @EE what is up with the mobile phone signals? For the past 3-4 months I just can't get good enough signals anywhere i go, yet yous have all these 5g masts up in the area, yet the services are still terrible.

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 10 minutes ago

  @CronoYellow27 @EE EE having a lot if issues today I can’t access my account via app or safari

• 
  Julie F (@jvfisher59) reported 11 minutes ago

  @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

• 
  CHT (@PrometheusCHT) reported 14 minutes ago

  @PolemicTMM @EE Truly awful company.

• 
  ben widdowson (@benwiddowson) reported 16 minutes ago

  @EE @ianclatworthy Hi Ian. First off sorry for your loss. Could I suggest emailing their CEO. I'm sure you've probably already thought of that but going down that route has proved fruitful the last time I hit the brick wall with EE.

• 
  Oli Newhall (@OliNewhall) reported 18 minutes ago

  @o2 how come @NASA’s #ArtemisII has better signal than I can get going along the Guildford Bypass are they on @EE!

• 
  S Esq (@__sine_nomine) reported 19 minutes ago

  @WoodUksparky137 @EE Never ever buy a phone with a contract on a finance agreement. Companies will often charge a premium for the device opposed to buying it outright when often you can negotiate/find a discount. SIM only is usually a lot cheaper and offers more flexibility.

• 
  Lisajalvarado (@Lisajalvarado) reported 20 minutes ago

  @EE your customer service is a shambles I have been passed from pillar to post on a corporate/small Business account now for over an hour and a half….shambles 🤬🤬🤬🤬🤬 DONT USE THEM FOR SMALL BUSINESS OR CORPORATE DEALINGS