EE outages and service status in Hebburn, England

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hebburn, England

The most recent EE outage reports came from the following cities: South Shields, Gateshead, Newcastle upon Tyne, North Shields, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
South Shields	Phone	2 days ago
Gateshead	Internet	2 days ago
Newcastle upon Tyne	Internet	5 days ago
North Shields	Phone	9 days ago
Stanley	Internet	12 days ago
Newcastle upon Tyne	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

• 
  🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 1 minute ago from Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• 
  Aely McKeon (@AelyMcKeon) reported 3 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 7 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  Ben Bias (@zombiefiend616) reported 10 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  ManicCollie (@maniccollie) reported 10 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Gareth Miller (@geemiller71) reported 24 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

• 
  Aely McKeon (@AelyMcKeon) reported 24 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Josh Stephenson (@jstep__) reported 24 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 27 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  Vee Collins (@veecollins) reported 28 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Char (@AbitofCharlieb) reported 29 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  Gareth Miller (@geemiller71) reported 30 minutes ago from South Shields, England

  @EE looks like im moving networks. No help whatsoever

• 
  Louise (@RobbyRSSRobot) reported 44 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 46 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Mr395008 (@Mr395008) reported 48 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Idh46 (@idh46) reported 48 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Louise (@RobbyRSSRobot) reported 48 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 50 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Nicola Corbishley (@NicCorbishley86) reported 56 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  steve (@stevew_pfc) reported 58 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Bleach (@BlastItBle8chy) reported 6 minutes ago

  @MajorManor @EE We’ve had the same issue in SN1 central Swindon with 4G for years. Their coverage map is cleverly designed not to show how many bars, we’ve had one bar for at least 8 years yet it shows covered. Reality check, we can barely hold a call without using WiFi calling. They don’t care.

• 
  peter bruce🐟 (@peterbruce) reported 10 minutes ago

  @EE Just talked to Dylan who has told us the contract cant be cancelled until its been installed ! Another agent Taylor told us this morning it had been cancelled? This is shambolic. So open reach have to install fibre cable and set everything up before the pensioner can cancel?

• 
  Surinder (@SurinderRehal) reported 14 minutes ago

  @EE This is becoming a joke, and as I’ve said previously, I haven’t got the energy to go up and down three floors to sort your rubbish out

• 
  🍭 (@dancetillwedi3) reported 17 minutes ago

  @EE your customer service is terrible. Your representative was extremely pushy and made me feel uncomfortable when I tried to cancel my wifi. The process is also extremely difficult for no reason

• 
  beth a (@loisgriff_) reported 19 minutes ago

  @Darth_VaderNo1 @EE They are not crap down here; they may be up there, but not down here, and I’m talking about ee sim not internet, phone, or whatever else they offer.

• 
  Matt Black (@DJ_Matt_Black) reported 21 minutes ago

  @EE Thank you, when I contacted customer service by DM this is the number that contacted me so I think you might want to look into it

• 
  Carl bell (@carlbell85) reported 21 minutes ago

  @EE your e Sims don't work just been in your shop and they still couldn't get it working I am not paying that part of the bill now , as I can't speak to you online and your shop could not help

• 
  RonReg0807 (@RonReg0807) reported 22 minutes ago

  @EE I tried to phone you twice yesterday (12.30pm and 17.00pm). I am not spending 25 minutes and 45 minutes of my life on hold. Why don't you offer a call back service? @Ofcom

• 
  lord farquar (@Rudolph4974) reported 23 minutes ago

  @EE I have 5g on my works phone granted it’s 02 so why doesn’t your network cover this area I’m in #nottingham

• 
  nicola padilla (@serfbaby) reported 23 minutes ago

  @Ahead18251112 @EE Also Internet is down in nn18 area