EE outages and service status in Hebburn, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Hebburn, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- Internet (40%)
- Phone (40%)
- Wi-fi (20%)
The latest reports from users having issues in Hebburn come from postal codes NE31 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hebburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hebburn, England
The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Sunderland, Jarrow, North Shields, South Shields, Gateshead, Newcastle upon Tyne, and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend
|
Internet | 8 days ago |
|
Hebburn
|
Internet | 10 days ago |
|
Sunderland
|
Wi-fi | 11 days ago |
|
Jarrow
|
Phone | 18 days ago |
|
Sunderland
|
Phone | 24 days ago |
|
North Shields
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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David Parker (@davidparkersm) reported from Whickham, EnglandCan’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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lee major (not bionic) (@MajorManor) reported from Newburn, EnglandMy water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,
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Mr395008 (@Mr395008) reported from Newcastle upon Tyne, EnglandTrying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Idh46 (@idh46) reported from Wallsend, England@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, EnglandI don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Amy McCord (@amymccordx) reported from Hebburn, England@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
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Josh Stephenson (@jstep__) reported from Birtley, England@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandI’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England@EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.
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Gareth Miller (@geemiller71) reported from South Shields, EnglandStill got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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steve barnes (@stegley1981) reported from Sunderland, England@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Paul Rackstraw (@rackysafc) reported from Washington, England@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Gareth Miller (@geemiller71) reported from South Shields, England@EE looks like im moving networks. No help whatsoever
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Steph. (@stephwales_) reported from Gateshead, EnglandEhhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Gav McElroy (@GavMcElroy) reported from Washington, England@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
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David (@davidhorsefield) reported from Longbenton, England@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England@EE Not bad how are you doing
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kev (@vpharm) reported@EE ee allowed Mrs Susan Burne to get a phone contract with billing address as MY ADDRESS. Never lived here! EE refuse to get their fraud team to phone me to sort this
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Jordon (@greggas90) reportedHi @EE Why have i had the same issue with billing for 8 months and each time someone opens a new compaint and closes it without it being resolved?! Complaints procedure is open a complaint and close it when its actually resolved
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Bodz84 (@AFCBUDDY85) reported@_Shareen267 Cant comment on Virgin, as its not available in my area. @BT was brilliant, but the prices became ridiculous @EE (basically BT now) customer service is extremely good. Wifi isnt bad. downside, current price is £80+ a month with two boosters. so will see whats available in Sept.
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Adam (@adam_am05) reported@EE So I signed up for broadband and changed x4 of my sims but apparently your employee made a mistake now you won’t honour it 😡 Rubbish service and liars @Ofcom why is this acceptable behaviour if I made a mistake I would be told im stuck in contract early termination fees!
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deepR777 (@deep_r01) reported@EE Send be BT router please, your 4g crap box don't work 🥺
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Scooby Miller (@Ragingtaxpayer) reported@EE @BT You people are a shambles, trying to get technical help with that useless EE superhub 7 being incompatible with my smart home devices and every single person I've spoken to has tried to sell me mobile and TV contacts, focus on the issue I'm calling about.
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CHX Roller (@FareJacob) reported@EE Had to do it Via Website... your app still isn't right... logged in, entered verification code, then kicks ya back to login... and so on... keeps going back to square 1. Please sort it out. CHX Wimpole.
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Lindsay Brunt (@Lindsay_Brunt) reported@EE Done that today - they reset the mast (even though your system said no internet issues) now it’s even worse than before!! 4 hours I’ve been logged on with minimal activity…. How do I complain so I don’t pay my next bill as am not paying for service we’re not receiving!
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PIX (@PIXX3L5) reported@EE Leave me alone EE, 2hr calls every month trying to sort your issue out only to be passed to someone else having to explain multiple times. Hopefully with @Ofcom help I will be able to terminate my contract early without charge.
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Not another one (@NicDenso) reported@MichelleBeckett I had a similar problem with @EE, they stuck to their terms and conditions like glue, I only had one request and that was they inform a senior person of the situation, I didn't even want them to concede, just be aware of the issue, they point blank refused. I've had 5 contracts with them for about 6 years now. As each one ends I'm going elsewhere on principle now.