EE Outage Report in Hebburn, South Tyneside, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hebburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Hebburn, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Stanley, North Shields, Gateshead, Jarrow, and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
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11 days ago | |
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Phone | 16 days ago |
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Internet | 17 days ago |
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Phone | 21 days ago |
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Internet | 22 days ago |
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Internet | 1 month ago |
Community Discussion
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EE Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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jamie shield (@jshield1988) reported from Whitley Bay, England@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Matt (@matt3lee) reported from Hebburn, England@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today ๐คฏ
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Steph. (@stephwales_) reported from Gateshead, EnglandEhhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Jane M ๐ - Slimming World Benton (@janeymed) reported from Longbenton, England@EE Wifi Calling still not working.
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Gareth Miller ๐บ๐ฆ (@geemiller71) reported from Washington, England@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE been trying to dm you regarding an issue but have had no reply yet
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Sue Metcalf. ๐๐๐๐ (@suemetty) reported from Gateshead, England@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, EnglandI donโt understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal ๐กIโve never known a network like it
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Paul Rackstraw (@rackysafc) reported from Washington, England@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Panicdragon8784 (@panicdragon8784) reported from South Shields, EnglandAnyone else having problems with @EE mobile signal in #southshields
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Gareth Miller (@geemiller71) reported from South Shields, EnglandStill got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they wonโt be able to get through
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy (@FemaleAtLarge) reported@EE hi EE. I need to speak to a customer service advisor on the phone. Every time I ring your helpline, your automated message tells me itโs too busy, and hangs up. Totally unacceptable. Please provide an alternative number.
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Mitch T (@mitchthompson) reportedHey @EE My elderly mum has, in a confused state, been sold a contract that is totally unsuitable for her needs. How do we cancel and get her back to what she had before? NB. Sheโs currently within 14 day cooling off period.
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Ryan (@RyanRFC_) reported@EE Finally spoke to someone and the best contract they offered me was a total of ยฃ2016. Very poor, ยฃ624 more than what I've been offered elsewhere.
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๐ฅ๐ถโโโบโโบ๐ถ๐ฅ (@Molko_Mad) reported@EE I've only just got my S20 Ultra 5G so I'll have to pass! I'm always surprised people whinge about the signal they get on EE because my data speed is often well over 100 Mbps (with 3 in all the years I was with them never topped 32 Mbps)
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Ellie Dalton (@Elliexx86) reported@EE absolutely disgusted with the level of service I have received in the last year! I have 4 lines with yourselves and am now taking all of them to a new provider. @EE you should be ashamed of yourselves and staff who misinform customers!
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Tyler (@TrophieTy) reported@ayresie__ @virginmedia Only recently got over this problem myself with @ee, 6 weeks it took them to fix my net issue! Massive sympaties my dude, ******' sucks *** and leaves you powerless to fix it yourself. Hope they get it sorted asap!
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Alison (@Alison34625402) reported@EE Thanks Jason. Been trying to log a complaint with them with no success. I will try your link.
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Shireen (@shireenp92) reported@EE Hi. No problem am I able to phone on his behalf ? Iโm unable to be with him currently ..
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Andrew Farrugia (@ConjuredRundown) reported@EE Payed Over Limit Due Apps Ima Have Pay Bill Feb21 Include Others Might Cancel Some Subscriptions Need Save
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Dylan (@Dylan19651996) reported@EE Is the app down ?