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EE outages and service status in Hebburn, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Hebburn, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • 40% Internet (40%)
  • 40% Phone (40%)
  • 20% Wi-fi (20%)

The latest reports from users having issues in Hebburn come from postal codes NE31 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hebburn, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Sunderland, Jarrow, North Shields, South Shields, Gateshead, Newcastle upon Tyne, and Stanley.

CityProblem TypeReport Time
Wallsend Internet 9 days ago
Hebburn Internet 10 days ago
Sunderland Wi-fi 12 days ago
Jarrow Phone 19 days ago
Sunderland Phone 25 days ago
North Shields Phone 1 month ago

Community Discussion

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EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • MichaelChapmanJ
    Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • LPearmanPhotos
    Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • maniccollie
    ManicCollie (@maniccollie) reported from Cramlington, England

    @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

  • micky9nufc
    Michael Young (@micky9nufc) reported from Lanchester, England

    @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

  • Paula_H25
    paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • RachelLBriggs
    Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • MajorManor
    lee major (not bionic) (@MajorManor) reported from Newburn, England

    My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

  • Patrick_Rice
    Patrick Rice FCMI (@Patrick_Rice) reported from Blaydon-on-Tyne, England

    @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

  • DougJBacon
    TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • matt3lee
    Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • Mr395008
    Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • Whitby_Born
    🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • GeoffWadeSwim
    Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • Lillybethwhite
    Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • panicdragon8784
    Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Hasbullins
    Hazbulla (@Hasbullins) reported

    @EE has the be the worst network on the planet it is absolutely **** cant even run an ITV stream with full 5G. Dogshit

  • Thridar1
    Thotoshi.zil (@Thridar1) reported

    @TheSegaGuy_ @EE UK network quality is utter rubbish. When they had huawei towers it was awesome but after taking it down; it sucks.

  • wilsonpeter48
    peter wilson (@wilsonpeter48) reported

    @EE To get through walls we pay you companies millions of pounds but you won't take responsibility for rubbish signal

  • DeanGill4L
    Dean Gill (@DeanGill4L) reported

    @EE - been waiting 7 days now for a call off a supervisor, been promised twice I’d have a call in the next 4 hours. Is this how you treat customers ?

  • DeclanMcGuinne3
    Declan McGuinness (@DeclanMcGuinne3) reported

    @DerekAllan61 @EE Hi Derek try Mozillion they piggyback on EE just don’t have 5G Stand alone (5G+) but isn’t the end of the world, I ordered a iPhone through them and the service has been top notch 👍🏻

  • RyanMesser23
    Ryan Messer (@RyanMesser23) reported

    @EE I’m unable to update my address it just says “We can’t show your address here right now Please come back later when we’ve fixed things” Is there a known issue??

  • AaronPDBisiaux
    Aaron Paul David Bisiaux 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AaronPDBisiaux) reported

    @EE How do I file a complaint about one of your sales reps? Thanks.

  • Ollie_Stokes27
    Ollie Stokes (@Ollie_Stokes27) reported

    I’m shocked by how a complaint has been handled @EE Following several recorded calls, I agreed to close my account based on assurances regarding my exit fees. Despite this, I’ve been charged over £600. I feel I’ve been misled,requesting an urgent review into this matter. #EE

  • dano1311
    🦉 Dan Oldfield 🦉 (@dano1311) reported

    @dcr_1999 @EE I had issue when I tried to change my kids contracts to sim only, tried online spend cap limit reached, went in store same, even though I was trying to spend less than currently was. Waiting to move them away from EE. Always a stress and hassle at upgrade time.

  • natasha_lo92446
    Tasha (@natasha_lo92446) reported

    I'm not saying that @EE are absolute ****. I'm just saying that I live in a tiny, one bed flat, and the router in my lounge can't fart enough WiFi signal to reach through one room and hit my bedroom!