EE

EE Outage Report in Hebburn, South Tyneside, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hebburn, South Tyneside, England 11/22/2025 05:00

November 22: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent EE outage reports came from the following cities: Gateshead, Sunderland, Newcastle upon Tyne, Hebburn, Seaham, Sheriff Hill and Chester-le-Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • clgbeauty CLG Beauty (@clgbeauty) reported

    @EE your telephone customer service is appalling! currently 30mins waiting to be answered with no idea when I will hear from anybody!

  • Splinterchain Splinterchain (@Splinterchain) reported

    @EE is the worst telecommunication company in the world. I wanted to change a number from an account to another. They answered me to go to @VodafoneGroup and come back to @EE because "it was the only way to do it" Ridiculous. Oh, yeah, and they made me pay for that.

  • AdamCor07492891 Adam Corbett (@AdamCor07492891) reported

    @EE @MartinSLewis ee i have written to you with a complaint as i was mis sold my upgrade and i want to cancel my contract after 16 years of my custom your cannock orbital store chose making an extra sale for a samsung watch and not upgrading me i will be calling you as i want out

  • Dolleymore2 Englandson Aussienutt ❤🏏🏺 (@Dolleymore2) reported

    Hi @btsportcricket and @EE. I have paid for the BT Sport add on. It won't let me chromecast to my TV, giving me a VC550 error. This error is not listed in your guide. Help.

  • ng_laa Angela (@ng_laa) reported

    Can’t believe I’m going to leave EE because their coverage is so poor in an area where their logo is tattooed onto our national stadium… @EE

  • Geordiespartan the boss (@Geordiespartan) reported

    @EE received a letter asking me to pay a bill after I left to go to o2. Have no way to contact you as system won't accept number or ee login.

  • matt_ta_87 Matt Turner-Allen (@matt_ta_87) reported

    @EE Not trouble per se, just the fact your defined parameters for choosing a new password are very old fashioned. Not letting someone add a symbol to their password isn’t ideal

  • mulbery_1 MUFC Win Lose or Draw (@mulbery_1) reported

    @EE Very unhappy with the customer service this evening! Somebody DM me to resolve please.

  • paulclayton76 PC (@paulclayton76) reported

    @EE Ever noticed the lack of response to my complaint from a week ago that’s ignored?

  • tomiwa_xy Mr Gatsby 🌍🌚 (@tomiwa_xy) reported

    @EE are you having some issues? My internet has been abysmal since yesterday. It’s slowing down my work, need to speak with someone about it. Thanks