EE Outage Report in Hebburn, South Tyneside, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent EE outage reports came from the following cities: Sunderland, Cramlington, Newcastle upon Tyne, Stanley, North Shields, Gateshead, Jarrow, Seaham and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Cramlington |
Phone | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Stanley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Barrell
(@helenbarrell) reported
@EE I'm trying to send a complaint using your online form but it says I've gone over the 500-word limit. It's actually under 400 words. What should I do?
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DΞCLΛN 🌐
(@Declan_F1) reported
@EE Can you pls give me a Customer Service # for outside the U.K.? Not a 0800 # but a +44 number; plus the days/hours I can phone for help? Stuck abroad & no matter how often I top-up your system hits me daily w/a unknown £5.99 fee for no reason!? Now I can’t login to myEE? (1/2)
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Stuart Pearce
(@stuart_pearce) reported
@Vinch12345 @EE Never go direct to the network it's a rip off.
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Derek Carter
(@DMGcarter) reported
from
Portadown, Northern Ireland
@EE hi, EE customer here. I've stopped receiving texts from family in USA, and they aren't getting my texts from UK. Is there any possible reason why this would be the case?
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Robert 'Mash' Webster 📖
(@UltimateMasher1) reported
@ChocOnTour @EE That’s odd, I’m on EE and never seen this issue, hopefully they can listen and fix it. But also there is an issue going on with Xbox too with a major disconnecting issue too, just so you have a heads up buddy
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Holly-Jade
(@_hollymcmylor) reported
@EE Cancel my contract please 👍🏽 ur service is ****. paying £50 a month for ******* NOTHING. spoke to you multiple times about this and you tell me to do the same **** over n over again when i’ve told u already it did nothing!
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Harriet Mills
(@Harybo007) reported
@EE hey! Is the internet down across the UK? I’ve been trying to connect for awhile now but nothings happening!
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Sue Perry
(@SuePerry21) reported
@EE what is happening with my mobile internet service? The last 2 days it’s been mostly off and I’m getting g emails to say there’s a problem in my area - SA10 and it’ll be down for 9hrs yesterday and 10hrs today! Getting very fed up with this awful service
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Séan Bowe Videos 🏁✈
(@SeanBow3) reported
from
Barnet, England
@EE hi, can you please help my try and fix the issue I am having which is preventing me from connecting to the EE Underground Wi-Fi network?
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Rob
(@TheGodThunder) reported
Was going to take on a new contract with @EE today. But the phone I was going to get isn't available to me as an existing customer. Great news, looks like I might be buying it elsewhere