EE

EE Outage Report in Hebburn, South Tyneside, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hebburn, South Tyneside, England 01/13/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Sunderland and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend E-mail
United KingdomNewcastle upon Tyne Phone

Community Discussion

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EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • sedge1989 Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • stevew_pfc steve (@stevew_pfc) reported from Cramlington, England

    @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LiiVii52 Life Is Imaginary (@LiiVii52) reported

    @EE why is your customer service so terrible? 3 times I've been left on hold for 30mins just to be hung up on by your staff. Trash behaviour. Hey @VodafoneUK, you up?

  • mattj_uk Matt J (@mattj_uk) reported

    @EE Oh, MyEE now shows I have Full Cover which is correct. So looks like the issue is resolved. Thanks!

  • paulinemc2 paulinemc2 (@paulinemc2) reported

    @EE Why is it when I pay for bolt on to use abroad then phone wont dial out abroad so i contact your customer service and someone called Lea tells me to try turning phone off and on while she does reset then she will call me back & doesn’t call me ??? #appalling #customerservice

  • Gailgrandma03 Gail Waters (@Gailgrandma03) reported

    @EE why have I paid for a roaming package that has been blocked? I now cannot contact EE to resolve this issue, can anyone advise please.

  • mattj_uk Matt J (@mattj_uk) reported

    @EE It's a Pixel 7. I called this morning and was assured the problem had been fixed, but I still don't see the insurance on MyEE nor have I had any emails confirming the coverage. I don't want to share my mobile number publicly, can we DM please?

  • djmurphykavos Dj Murphy (@djmurphykavos) reported

    @EE why is the internet so slow all around Leeds ? LS25 and LS7 really bad !

  • jambags Jambags (@jambags) reported

    @wendybfrost @EE @Ofcom Same problem with mobile, cannot activate a sim card for my account! Existing number too!! 5 days now!! I can however ADD a new phone and number and be up n running immediately!! Awful customer service

  • kayaofaruk Omer Faruk Kaya (@kayaofaruk) reported

    @EE well, landed the STN after being away for two months and had no data on my phone for some reason. Special thanks to David from technical support team as he solved my problem within a minute and able to use the data again now.

  • HollyColleen HollyColleen (@HollyColleen) reported

    @EE hello! My London Underground WiFi connection has stopped working, it wants a password and certificate. How do I fix this? Thank you!

  • YorkieWend Wendy (@YorkieWend) reported

    Well looks like @ee have lost a long-standing customer. They’re just not competitive anymore and aren’t prepared to offer me a deal anywhere near as good as others on the market. Looks like @ThreeUK or @skyuk will be getting my custom shortly.