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EE Outage Report in Hebburn, South Tyneside, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hebburn, South Tyneside, England 02/20/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent EE outage reports came from the following cities: North Shields, Newcastle upon Tyne, Gateshead, Cramlington, Jarrow, Seaham, Sunderland and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Internet
United KingdomCramlington Phone
United KingdomCramlington Phone
United KingdomCramlington E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • steven_ncl StevenNCL (@steven_ncl) reported

    @SirRtHonSimonV1 @EE well yeah and it's unlocked which means if SMARTY doesn't work for me I will try GiffGaff (who I have for my work phone) or someone else

  • Matmo80Matt Matt Hoodless (@Matmo80Matt) reported

    @EE morning guys, could someone help me with an add to plan order no please.

  • OwnerJMDesigns Jack Meadows (@OwnerJMDesigns) reported

    @EE Hey, im not to bad thanks and hope your all well there. I will send a DM just now with my postcode, could i send another as well with an area where i work most the time in same DM

  • stephen501 Kein Engländer mehr- Ich bin Europäer Stephen (@stephen501) reported

    The best network, i don't think so. Can hardly read a tweet in #Chester city centre. @EE taking my money under false pretenses. Their network appears to be getting worse. I guess they are trying to force me onto 3G.

  • Keith37475461 Paddy (@Keith37475461) reported

    @virginmedia I can try although very difficult as i do not have 4g signal in my homevas I use @EE Another thing taking my money at the moment and not providing what is contracted. I am stood in the garden sending this... 😭

  • Sazzy__Sandra Spooky Sandra 👻 🎃 (@Sazzy__Sandra) reported

    @EE finger print too unlock not working, jumping letters when try to text,taking onto other things when try to text, especially of need to call someone its frustrating

  • Peppa71006924 Peppa (@Peppa71006924) reported

    @EE @rawker28 I'm having the same problem can't log in at all, even on EE website

  • ian_cundy Ian C 🇬🇧🇿🇼🇮🇱🏳️‍🌈 (@ian_cundy) reported

    @steven_ncl @EE Good morning. Out of interest how much did you pay for your new phone? I’ve decided I’ll never go into a contract again. I too will be leaving @EE .

  • BradOwl Phil Bradish (@BradOwl) reported

    @EE still no reply. 🙄 Reading all comments and reviews it looks like the problem with the app is quite common amongst customers. Reinstalled the app and the same problem continues. The error message as seen above comes straight up when trying to login. 👎

  • HarryHoups Harry Houps (@HarryHoups) reported

    @John__Robinson @EE Spoke to technical support yesterday evening and they said they are working on resolving the issue. Someone on the ee forum said they now can't activate their pixel 4XL either. Their best advise at the moment is to head into a store and get transferred back to physical SIM...