EE Outage Report in Hebburn, South Tyneside, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Hebburn come from postal codes NE31.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 05: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, Hebburn, Seaham, Sheriff Hill and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
||
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Phone | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
EE Issues Reports
Latest outage, problems and issue reports in social media:
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LM
(@matloje) reported
@EE received my TV that came with my handset on Friday. Broken upon taking it out of the box... Can't get through to customer service as over 40 minute wait??? Help please not impressed
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Andrew Bradley
(@andrewbradleyca) reported
@EE My repair booking is telling me its closed but I only just opened it. The phone is less then 1 year old and the screen has failed - and the store told me they cannot do anything to save my work contacts, losing those numbers is detrimental to my business! Please can you help.
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kenjy
(@EuropeanUtd) reported
@EE why is the internet so bad in my house constantly. ?
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Patty.
(@anghel_chim3029) reported
@EE It’s been more than 10 days and still no fix to our internet. Already been sent a new router, engineer’s been to the house and nothing. This is unacceptable. The download speed barely gets to 1mb/sec.
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The Professor
(@The_ProfessorUK) reported
@CambsGamer @EE I've got the same problem, no ps plus in the box. How did you get on?
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Negovan Arsic
(@ArsicNegovan) reported
@Chris_H1301 @EE I’ve had the exact same problem as you. Did a deal and told delivery would be next day, email states the same. No other correspondence- cancelling my order now
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Ben Hayes
(@benhayes) reported
Isn’t it funny how 3G used to be so fast and now a 3G signal isn’t even enough to send a WhatsApp text. @EE
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Zoe MBE
(@ZoeMC259) reported
@itsRebeccaL @EE I haven’t attempted to call anyone but I had barely any data for two days and now I keep getting no signal 🙄 hope you’re powercuts sort themselves out!
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Scott Parker
(@sparkerhistory) reported
@EE Experienced fantastic C/Service from a call handler at your NI callcentre. His name was Dean & I think he was based at Craigavon. He was on the phone for an hour+ to fix a problem for my Gran who suffers with dementia. He was caring & went out of his way to sort the problem.
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will
(@wnrj) reported
@EE a friend of mine has received a PS5 as he's put it on Facebook bragging about it and he's not even with the @EE network !