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EE Outage Report in Hebburn, South Tyneside, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hebburn, South Tyneside, England 03/03/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Stanley, North Shields, Gateshead, Cramlington, Jarrow, Seaham, Sunderland and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomStanley Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNorth Shields Phone

Community Discussion

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EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • sedge1989 Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • stevew_pfc steve (@stevew_pfc) reported from Cramlington, England

    @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • maniccollie ManicCollie (@maniccollie) reported from Cramlington, England

    @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SpencerLSchotel Spencer (@SpencerLSchotel) reported

    @EE Yes there’s no issues it’s just globally always bad.

  • Serretiant Serretiant (@Serretiant) reported

    @RunawayLobsterr @EE Our Internet provider contract was ending start of this yr, and we looked to switch to EE we dealt with constant push backs of the Full Fibre being installed 4 Months this continued, we ended up getting a better deal with the current provider never again dealing with EE.

  • timarchbould Tim Archbould (@timarchbould) reported

    @EE If you call 150. You get bombarded with text messages and self-help links, none of which are relevant. Anything apart from being able to speak to a human. When eventually you get to speak to someone after 30 minutes of wasting time, they can’t help!

  • Ricker666 Richard Devine (@Ricker666) reported

    @RunawayLobsterr @EE Yeah there's some kind of rule that extends support for an extra year but only from the exact point of sale. So for example with an iPhone issue I had, they'd sort it out, but I had to go back to the Apple Store in Meadowhall. Pretty sure it should still apply.

  • SpencerLSchotel Spencer (@SpencerLSchotel) reported

    @EE Yes all your team can help with is diagnostics like device issues. When it’s not my device it’s your network which is poor.

  • ChrisPatrols ChrisPatrol (@ChrisPatrols) reported

    @RunawayLobsterr @EE That's a bit disappointing on their part, and embarrassing, really. I've never been with EE as I find they are too expensive for myself. I would've hoped their prices would've atleast reflected the help they'd give in their service 🙄🙄

  • Harrison83Chris Christopher Harrison (@Harrison83Chris) reported

    @EE Is the network down in Bakewell, Derbyshire? Your signal checker isn't working either.

  • gffcontwitch OFFICIAL GAMINGFFC 🚜▶️ (@gffcontwitch) reported

    @EE And I downloaded and installed a 2nd browser didn't work, so sorry to shock you, but my internet is fine, the issues aren't at my end, there at yours @Ofcom

  • _thislineismine cheryl ⊬ always (@_thislineismine) reported

    @EE are you good? My Dad was trying to sign a contract with EE for a new phone. The moment he asked the customer service agent to slow down on the phone because my dad’s dyslexic he said ‘we can’t help people with disabilities over the phone’ and hung up. Are you FOR REAL!?

  • Frankpembleton6 Bela Lugosi (dead) (@Frankpembleton6) reported

    @ManyaBlanca @EE Big companies are basically untouchable these days, there’s never any redress for their awful behaviour, we’re just cattle who need to hand over our bank accounts and let them feast