EE Outage Report in Hebburn, South Tyneside, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hebburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent EE outage reports came from the following cities: Cramlington, Jarrow, Seaham, Sunderland, Gateshead, Newcastle upon Tyne, Bedlington, Wallsend and Washington.
| City | Problem Type | Report Time |
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| Phone | ||
| Phone | ||
| Internet | ||
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| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
EE Issues Reports
Latest outage, problems and issue reports in social media:
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JulsSocialist-FreeAssange-BLM-BDS-Gay-Atheist
(@JulsJulsblues) reported
@EE I've been in the SA62 region for 10 days without a phone service. Will you be offering a refund?
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Alison💕
(@missalimac1964) reported
@EE I'm needing help with a billing query,I have been trying since Sunday to get this sorted,I had a very unhelpful conversation on Sunday with an advisor,since then I've rang again and been promised callbacks which haven't happened,I'm really stressed about this,please help
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Kelvin Hughes
(@kelv36) reported
@EE I'm constantly without any Internet on my phone while out and about I'm in rhyl and just tested my signal 0.31mps what the hell is going on Meant to be the fastest ???
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Mike Curry 🇪🇺
(@mikecurryphotos) reported
Hey @EE any chance of some help please?
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elio
(@elio15156345) reported
@EE Hi I DMed about my sim not working
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Couzanit
(@couzanit) reported
@EE its been over a month now and the signal in my village has been terrible (Bradwell, Peak District) id heard it was suppose to be fixed on the 15th July... Use to get 4g on the main road, now I'm lucky to get H+ Don't see why we should pay for a service that doesn't exist!
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deb atkinson
(@deb1712) reported
@EE Could you tell me how I get positive feedback to the people who matter. Lots of people are leaving comments in the EE community space but they’re all saying there’s nowhere to do it officially. It feels important that good service is recognised
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Paula Griffin 🏳️⚧️
(@Paula_Griffin65) reported
from
Camberwell, England
If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡
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Helen Tamblyn-Saville 🔶📚🎳
(@helentamblyn) reported
@s_wood1972 @EE @EE can you please shed some light on this? This has been ongoing for months and whenever I speak to someone, I'm always assured it's temporary. What is the problem? It's causing a lot of issues.
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Joe Robinson
(@jrobinson17) reported
@EE useless from EE customer services and DPD, despite 4 long calls to change my address on my parcel, DPD still have it and are refusing to talk to me. #DPDUK #ee how do we resolve this?