EE outages and service status in Hebburn, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 0 outage signals in the last 24 hours around Hebburn, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jun 5, 4:16 PM GMT+1.
- Internet (67%)
- Phone (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hebburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hebburn, England
The most recent EE outage reports came from the following cities: Sunderland, South Shields, Gateshead, Newcastle upon Tyne, North Shields, Stanley, and Blaydon-on-Tyne.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 days ago |
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Phone | 7 days ago |
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Internet | 8 days ago |
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Internet | 11 days ago |
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Phone | 14 days ago |
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Internet | 18 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Liam (@L17aamLiam) reported from Gateshead, England@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Richie Veitch (@richieveitch) reported from Newburn, England@EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!
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Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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steve (@stevew_pfc) reported from Cramlington, England@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, EnglandI don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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jamie shield (@jshield1988) reported from Whitley Bay, England@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England@EE Wifi Calling still not working.
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandAs expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Nicola Corbishley (@NicCorbishley86) reported from Whitley Bay, England@EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!
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Michael Young (@micky9nufc) reported from Lanchester, England@EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier
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Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Shaun Edge (@sedge1989) reported from Ryton, EnglandYou can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Eddy39 (@eddygraham39) reported from Craghead, England@EE submitted a complaint over a week ago via email. It’s not been answered.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Hargreaves / Wickerrman (@rkhargreaves) reported@LFCVik2 @England @EE Put your bias down for a minute and realise how wrong that comment is lol
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Equilan (@Equilan) reported@EE any further advice that doesn't work @EE?
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🤟🤟🤟 (@TakittyAi) reported@EE Im getting charged for any messages I send back :/ not too good for customer service
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B R O O K E - she/her 🇺🇦🇦🇫 (@brroookee) reported@EE Checked all the locations I’ve been and there’s apparently no issues. I’m disabled and currently living alone. This is not safe, and not fair when I’m paying for a service!!
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MJ1974 (@GibJ1974) reported@robbopalmer @EE I'd love someone from @EE to explain why I'm paying for scam guard when I've never asked for it? Shocking customer services that you never able to get through to anyone 😱
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Andrew Walker (@filmAlive) reported@EE hi. I left EE yesterday using my PAC code however as I was on a full works plan my account is still showing the watch data which was included is still active. I've tried to contact live chat in the app but it won't put me through when I ask to speak to an agent. Help please
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Kaci (@anon809) reported@EE is your service down right now because my mum hasn’t had any all day
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Equilan (@Equilan) reported@EE The DD was setup but money moved to another account as it's paid from my billing account. How long does it take them to retry? It's been a week now. So, you're also advising me to call the number that doesn't work. I give up. Thankfully my contract is up in October.
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Gav (@aftertheflood_) reported@IamjustWendy @EE thats the problem. i could've done a shed load of work not knowing if their obvious internal outage was or was not having an effect on my broadband. as it happens it seems purely coincidental. and a factory reset on their box fixed it.
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Iain (@iainfrichardson) reported@EE @robbopalmer Would have to agree my mother switched so she could keep her landline etc Awful setup, inept customer service!