EE outages and service status in Hebburn, England

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hebburn, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Sunderland, Cramlington, Stanley, and North Shields.

City	Problem Type	Report Time
Gateshead	Internet	15 hours ago
Newcastle upon Tyne	Total Blackout	21 hours ago
Newcastle upon Tyne	Internet	22 hours ago
Gateshead	Wi-fi	5 days ago
Chester-le-Street	E-mail	18 days ago
Newcastle upon Tyne	Phone	23 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 3 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Ian (@ian_safc_1974) reported 5 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 8 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  TheGingerDigest (@DougJBacon) reported 10 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

• 
  Luke Madden (@ifellintoawell) reported 14 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  Adrian Hitchman (@janade1) reported 15 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  Steph. (@stephwales_) reported 15 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported 17 minutes ago from South Shields, England

  @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

• 
  steve barnes (@stegley1981) reported 17 minutes ago from Sunderland, England

  @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

• 
  Aely McKeon (@AelyMcKeon) reported 23 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  ManicCollie (@maniccollie) reported 27 minutes ago from Cramlington, England

  @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

• 
  shaun smith (@tempersmith) reported 29 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  TheGingerDigest (@DougJBacon) reported 31 minutes ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 35 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 39 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  Jake Collinson (@SAFCJC91) reported 43 minutes ago from Sunderland, England

  @EE help

• 
  Iam Burn Photography (@IamBurnPhoto) reported 53 minutes ago from Whitburn, England

  @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 56 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Liam (@L17aamLiam) reported 56 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 56 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Craig Taylor (@blown_ranger) reported 6 minutes ago

  @EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me

• 
  Alan Roberts (@AlanRob68902430) reported 6 minutes ago

  @EE Can you get it escalated ? I have an o2 sum and willing to terminate EE contract. Immediately and move to 02 who have undercut you anyway

• 
  HP (@HDP1995) reported 7 minutes ago

  @PolemicTMM @EE Obviously not totally automated but I did use AI to help her. Quick 2 minute query written up in a way that she could understand how to change within the EE app. Sent the output to her and it worked a treat

• 
  CHT (@PrometheusCHT) reported 9 minutes ago

  @PolemicTMM @EE Truly awful company.

• 
  debbiemacleod (@debbiedons) reported 9 minutes ago

  @EE how can we contact your broadband service? My dad has been trying all day up get through!

• 
  sarah easton (@saraheaston1984) reported 11 minutes ago

  @EE Where is my phone? Ordered Wednesday, no update. Phone and got told I would get a text yesterday still nothing. Terrible service

• 
  Brian Slater (@BrianSlater1976) reported 11 minutes ago

  @EE This is becoming ridiculous. WiFi connection is so slow and still no mobile signal. Can hardly check for updates l.

• 
  cass 💖🇮🇱 (@sassycassyL) reported 18 minutes ago

  @WoodUksparky137 @EE on my last contract renewal I decided to do a sim only contract then PX my phone with back market for a nearly new one, my contract with EE went from nearly 70 a month to 22, I'll never buy the phone with contract again

• 
  Polemic Paine (@PolemicTMM) reported 19 minutes ago

  This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not your. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.

• 
  AfterAllaDatSurgeryYourStillUgly (@Number1KenBarb) reported 21 minutes ago

  Is it just me or does @EE payment service never seem to work? Every month it’s the same issue and I have to call like it’s 2006 and spend 20 mins just paying my bill!