EE Outage Report in Hebburn, South Tyneside, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hebburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Stanley, North Shields, Gateshead, Cramlington, Jarrow, Seaham, Sunderland and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Freddie Mercurys Cat
(@kinguk16) reported
@Ashbridge1988 @EE Hey. I’d advise avoiding @EE They have some very shady tactics when the end of your contract comes around. They erroneously charge for services and then left a red Mark on credit file which they refuse to rectify. Customer services full of ‘computer says no’ types #EE #avoid
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Joe
(@JoeBoe1) reported
@EE this is the second time in as many weeks now that the signal in my area has been down. I use both a dongle and an iPhone 12 mini, I rely on both for work. What is going on?! I don't pay £81 a month for this.
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Life-Writing Guru
(@AncestoralVoice) reported
@EE why is there no mobile phone coverage today? And why can’t I report this problem online? You don’t even have a chat bot. 😡
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Andrew Addis-Fuller
(@FullerChef) reported
@EE ABSOLUTELY APPALLING SERVICE FROMM EE TODAY!! Apointment arranged between 1-6pm today, half day taken from work, then receive a text saying sorry we missed our appointment- two phone calls to EE and guess what- cut off both times!!!
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Matt'll do
(@matt_game) reported
@EE I’ve been through this process many many times - rec’d new routers, had engineers out etc. It can only be down to a poor BT line install which cuts out intermittently. @WeAreOpenreach need to offer a fibre to the house option. Or a-n-other fibre provider.
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Anonymous
(@Jameshortoncf) reported
@MarcAllera @EE Real poor 4g signal in grondra holl Park in sa667hd
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Freddie Mercurys Cat
(@kinguk16) reported
@haliimahh @EE Hey. I’d advise avoiding @EE They have some very shady tactics when the end of your contract comes around. They erroneously charge for services and then left a red Mark on credit file which they refuse to rectify. Customer services full of ‘computer says no’ types #EE #avoid
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Ashley Enright
(@fl_ash) reported
@kinguk16 @EE Sorry to hear that was your experience, but i was with them for over 10 years previously and I’ve never had any issues.
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Amy Howell
(@AmyHowe26335919) reported
@EE Hi, I am moving to an area of slow WIFI speed. Someone has advised me that I can get a router and a SIM card to combat this and have quicker speed. How do I know if your network would work well enough for this in my area (I am currently with EE so was hoping to stay with you)
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@EE any problems at your end my laptop does not seem to be connecting am I out of data because it says on site data is ok, if so please add £20 with ny Debit card Thanks Keith