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EE Outage Report in Hebburn, South Tyneside, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hebburn, South Tyneside, England 12/07/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent EE outage reports came from the following cities: Sunderland, Washington, Gateshead, Newcastle upon Tyne and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Phone
United KingdomWashington Phone
United KingdomGateshead Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • XxXColette77XxX 🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • 19bootsy68 Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • AlexMason000 Alex Mason (@AlexMason000) reported from Whitley Bay, England

    @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • aestetic_anna Anna Maskell (@aestetic_anna) reported

    @EE I haven’t been able to make calls or send texts for two days now and there’s no indication online or on any of your accounts that this is being looked into. I was however able to find a site where people report there network issues. Turns out I’m one of hundreds. Sort it out!

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @EE I’ve got no signal at all ? It’s suddenly gone

  • Suave_Nav Naweed Sadiq (@Suave_Nav) reported

    Come on @EE. Cannot receive or make calls and no 4G. Cannot receive text messages. If I step out to my local Sainsbury and my wife has some last minute add on’s, she’s blaming me for not picking up my phone. Help me out here. All weekend long and still today

  • scarlet50109236 dottie124739 (@scarlet50109236) reported

    @EE My phone has said ‘no service’ for 24 hours. Not a single call or text able to be sent or received. Worst timing ever. Please help.

  • amandafclark Amanda👩🏽‍💻 (@amandafclark) reported

    No. @EE I will NEVER go with you as your adverts are so irritating and Kevin Bacon is soo annoying 🤮🤢

  • TrunkmanUK Trent of Trunkman (@TrunkmanUK) reported

    I'm not sure if @EE have the worst customer service in the UK but they'd definitely get an invite to the awards night.

  • amiralnaggar Amir امير (@amiralnaggar) reported

    @EE My EE keeps showing the loan and I can’t seem to update it and even when I login to the website it still shows the loan phone. Been several months now.

  • Hash245678 No neck (@Hash245678) reported

    @EE I DONT CARE ROBLOX IS DOWN

  • amills158 Ashley Mills (@amills158) reported

    @Plusnet @plusnethelp you lit think this is acceptable for a “minimum guaranteed” speed of at least 45mbps? Thank god we’re moving to @EE tomorrow. Stay ******** away from #plusnet

  • KevinScott14 Kev (@KevinScott14) reported

    @EE are they any issues with the iPhone 13 pro and 5G signal? I’ve been having issues getting 5G when others on the same network on different phones have full 5G signal. I’m reading this seems to be an issue for other iPhone 13 pro users also