EE Outage Report in Hebburn, South Tyneside, England

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Hebburn, England

The most recent EE outage reports came from the following cities: Gateshead, Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Stanley, and North Shields.

City	Problem Type	Report Time
Gateshead	Wi-fi	4 hours ago
Chester-le-Street	E-mail	13 days ago
Newcastle upon Tyne	Phone	18 days ago
Sunderland	Internet	20 days ago
Cramlington	Phone	24 days ago
Sunderland	Internet	25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 5 seconds ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Jac Wilson (@jacwiljam) reported 1 minute ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 16 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Bethany Henderson (@BCHenderson_xo) reported 21 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  shaun smith (@tempersmith) reported 22 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Gareth Miller (@geemiller71) reported 24 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 27 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Iam Burn Photography (@IamBurnPhoto) reported 27 minutes ago from Whitburn, England

  @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

• 
  Bethany Henderson (@BCHenderson_xo) reported 31 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Geoff Wade (@GeoffWadeSwim) reported 34 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 35 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 39 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 40 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 46 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Panicdragon8784 (@panicdragon8784) reported 53 minutes ago from South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

• 
  Matt (@matt3lee) reported 53 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  jamie shield (@jshield1988) reported 53 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  Steph. (@stephwales_) reported 54 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 55 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Paul Rackstraw (@rackysafc) reported 58 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝕁𝕒𝕔𝕠𝕓 ℂ𝕙𝕒𝕞𝕓𝕖𝕣𝕤 ♋ (@jacobchambers96) reported 2 minutes ago

  @EE Hi Mickey, I've received correspondence from Exertis UK explaining that they cannot help me with my query and that I would have to go directly via EE? Have I done something wrong, I thought this is what I did in the first place? Many thanks

• 
  stevevarney (@stevevar74) reported 2 minutes ago

  @EE smart hub management only work on apple not pc platform down stream speed goe crazy all the time never stable since bad storms also cant get hold of tech support for boad band on the week end its shut down

• 
  Lorraine Dowler (@DowlerLorraine) reported 2 minutes ago

  @EE No I know better, I never click links.

• 
  lindsieanne (@Linzie86) reported 5 minutes ago

  @EE Having issues with people calling me all day saying they have had a missed call from me, I have not rang anyone today!. Has my number been spoofed?..

• 
  James Bennett (@JBennett360) reported 8 minutes ago

  @_GalaxyAsh @EE Can confirm this too. Nothing but issues in HU7. You've paid my last 4/5 months worth of bills through compensation. It's got to a stage where I'm contemplating a move. Spoke to someone the other day who told me they have no idea when it'll be fixed. Hardly reassuring!

• 
  Tracy Harvey (@Pear_shaped30) reported 12 minutes ago

  @EE I have actually had to go in to 4g to be able to send these messages. I’ve had issues for months but today has especially bad

• 
  IAN COLLINGWOOD. CAIN. (@iancollingwood2) reported 13 minutes ago

  @EE @TracyMillerTime EE, ALWAYS SOLVES THE PROBLEM, AND MORE.

• 
  MissWeatherill (@MissWeatherill) reported 13 minutes ago

  @EE Hiya, I'm looking to swap network provider when I upgrade, however I am still paying off a PlayStation monthly until December this year, do I HAVE to upgrade with you as I'll still be paying the PlayStation off or does that not matter?

• 
  Chris Hall (@NuneatonBlade86) reported 14 minutes ago

  @EE Network down around CV9?

• 
  Katie Hunter (@KatieL_Hunter) reported 16 minutes ago

  @EE the worst company ever!! Soooo angry how they treat loyal customers!! So disorganised