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EE Outage Report in Hebburn, South Tyneside, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hebburn, South Tyneside, England 03/01/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Stanley, North Shields, Gateshead, Cramlington, Jarrow, Seaham, Sunderland and Bedlington.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Total Blackout
United KingdomStanley Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Phone

Community Discussion

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EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BiteYourBrum Bite Your Brum (@BiteYourBrum) reported

    @JayneHowarth @EE Dog ****

  • MooreEbony16 Ebony Moore (@MooreEbony16) reported

    @ChrissyChrissy @EE Even though the contract finished In December so it would have been all paid up. Never missed a payment either, please warn anyone against going with them!

  • ItsSeanMc4 Sean ∞/21m (@ItsSeanMc4) reported

    @EE I got your letter claiming to be increasing prices in line with inflation. I think you got me confused with BoE - it's their fault inflation is as high as it is. Not mine. Once I see the increase, I'll be cancelling. Your internet is **** too - I've got proof. #CallMe

  • TheRahman The Rahman (@TheRahman) reported

    @EE I wish to make a complaint about EE stealing from me.

  • ChrissyChrissy Chrissy Chrissy (@ChrissyChrissy) reported

    @MooreEbony16 @EE Wish I'd read this before I bought a phone last week (which I still haven't received) & customer services & tracking is just directed to monthly contracts. Trying to cancel but being ingnored!! 😡

  • Morgan_JoviJess Mr.Eth (@Morgan_JoviJess) reported

    @EE zero service in Loughton area. Sort it out ee it’s never ending , the price you charge a month and you can’t even make a poxy call

  • ItsSeanMc4 Sean ∞/21m (@ItsSeanMc4) reported

    @EE I spoke with a customer service agent recently about the issues I was having compared to the price I am paying. They said my contract would be reduced on the phone and I'd get a new router. Instead, I got an increase in price letter with the new router. Laughable.

  • Morgan_JoviJess Mr.Eth (@Morgan_JoviJess) reported

    @EE gotta be the worst network in the UK absolutely useless been with them for over 20 years and never had one easy day with signal.

  • AlexMachin97 Alex Machin (@AlexMachin97) reported

    Has anyone got an @EE Mini WiFi router working with @Xbox Series S/X ? My friends NAT type is stuck at strict so no Xbox party chat which is ****.

  • SomeAreDead Somerled Mackay - #actor #comic #EquityUK (@SomeAreDead) reported

    Wife on phone complaining to @EE about the treaties he got in one of their shops. Went in for some help, as recommended by support, and had to spend half an hour saying she wasn’t interested in upgrades or offers. Ended up having to just leave with nothing sorted