EE outages and service status in Hebburn, England

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hebburn, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Sunderland, Cramlington, Stanley, and North Shields.

City	Problem Type	Report Time
Gateshead	Internet	22 hours ago
Newcastle upon Tyne	Total Blackout	1 day ago
Newcastle upon Tyne	Internet	1 day ago
Gateshead	Wi-fi	5 days ago
Chester-le-Street	E-mail	18 days ago
Newcastle upon Tyne	Phone	23 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

• 
  Stephen Hully (@HullyStephen) reported 13 seconds ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

• 
  Adrian Hitchman (@janade1) reported 1 minute ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  Gareth Miller (@geemiller71) reported 2 minutes ago from South Shields, England

  @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

• 
  Char (@AbitofCharlieb) reported 3 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  Raj (@engg_rky) reported 9 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  TheGingerDigest (@DougJBacon) reported 21 minutes ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  Shaun Edge (@sedge1989) reported 28 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Richie Veitch (@richieveitch) reported 33 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 36 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 39 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  steve (@stevew_pfc) reported 40 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 42 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Jake Collinson (@SAFCJC91) reported 43 minutes ago from Sunderland, England

  @EE help

• 
  David Parker (@davidparkersm) reported 44 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Rachel Briggs (@RachelLBriggs) reported 50 minutes ago from Sunderland, England

  I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

• 
  David (@davidhorsefield) reported 55 minutes ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  Idh46 (@idh46) reported 58 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Matt (@matt3lee) reported 58 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  lee major (not bionic) (@MajorManor) reported 58 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Panicdragon8784 (@panicdragon8784) reported 60 minutes ago from South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝘿𝙖𝙫𝙞𝙙🏳️‍🌈 (@AIRTISTRY92) reported 3 minutes ago

  @EE I need some help regarding an online order

• 
  . (@acannotbearsed) reported 4 minutes ago

  @EE 1 week later and still trying to fix the same issue. tech add on contract ended Jan 26, was billed feb & march for it. advisor now saying to pay the correct amount but with no bill showing this? why would i pay something with no record of & will have to message again to fix. wild

• 
  Jamie Davies (@JamieTDavies) reported 5 minutes ago

  @EE I was contacted, problem fixed and here we are again - Groundhog Day - same problem. Now having to go through the whole confluted process again

• 
  Dave Nichols (@DipDabDave) reported 10 minutes ago

  @EE Afternoon Guys, just been chatting to 1 of your team about upgrades etc. Really nice guy and helpful but the call dropped out ironically! Please pass on that I didn’t hang up on him and if he wants to call back he can 👍

• 
  Craig Taylor (@blown_ranger) reported 13 minutes ago

  @OnlineQueryTm @dpd @EE thankfully resolved my issue, perfectly. I recommend you take a leaf out of their book and provide an option for customers to speak with an actual person

• 
  Adam Wheatley (@Aldamski) reported 14 minutes ago

  @EE please get your s**t together. I spent 90 mins last week on the phone for two calls in the same day to diagnose a fault and now you’ve forgotten to send one of the items you said was faulty. Of course I can’t speak to a human!! Dreadful. Can I terminate my contract?

• 
  Bungle1976 (@bungle_1976) reported 17 minutes ago

  @EE I've tried calling, spent an hour on the phone with your tech guys, no dice. It's the same account, ported straight over from discovery to HBO. The ball is in your court to fix this.

• 
  Dean Phillips (@cARacTac) reported 20 minutes ago

  "I’m sorry I can see that your issue has already been escalated to the relevant team, they are working on this issue with @bt_uk Hopefully, it will be resolved soon. Please contact us tomorrow for an update." @TalkHomeUK @EE more lies from the 3 bandits

• 
  Michelle Masson 🙃 (@shellm1971) reported 21 minutes ago

  @EE You have X down on your website as a way to contact you but what’s the point if all you do is tell people to phone the number above 🙄

• 
  Dirtypawz_ (@Dirtypawz__) reported 25 minutes ago

  @TheWobblyGamer @EE My EE has been solid tbh, touch wood. Contract up in November and I'm still switching as I'm sick of their price hikes. I pay a stupid ammount for 1Gbps. I'm going to either zen brrroardband or UFibre, half the price for the same and no mid contract price hikes.