EE Outage Report in Hebburn, South Tyneside, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent EE outage reports came from the following cities: North Shields, Newcastle upon Tyne, Gateshead, Cramlington, Jarrow, Seaham, Sunderland and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Internet | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| Cramlington |
Community Discussion
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EE Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
EE Issues Reports
Latest outage, problems and issue reports in social media:
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dean allott
(@DeanoA73) reported
@EE She has been a customer since last November and she has just took broadband out with bt through EE
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Ben Craig
(@bendougcraig) reported
@EE morning! Just wondering why you haven’t given me the promised call back and continue to over charge me? Considering it’s your **** up you don’t seem to want to rectify it. So much for your “best customer service” and “no 1 network”
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Richie Prynne
(@CCSRichie) reported
@EE Nice to get a personal reply but the problem for most is that a multimillion dollar corporation can’t afford to take a hit but the buck keeps stopping with the minimum wage worker. Who do we tell we’re increasing our fees? The buck stops with the poorest. Doesn’t seem right.
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Em
(@EmMEHHHHHHH) reported
@EE is over a month of no broadband as the infrastructure is still being discussed. Why offer something you cannot deliver? And before you send the generic “have you contacted someone in EE” YES I HAVE REPEATEDLY and get pawned off to different deps. (This problem since 2014)
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Kat ✨
(@KATTTB) reported
@EE is your service down? Why is my phone telling me I have 2 bars of 4G yet I can’t use any internet without wifi ?
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JuliaRose
(@julieputtock) reported
@EE If you want the time of the call, I can give you that to have the call listened to. I didn't appreciate basically being called a liar. I am a call handler myself and I know my company would not be happy if I didn't invest the issue first as it can lead to a complaint!!!!
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James 🇬🇧
(@ItsJamesPowers) reported
(Thread (10/14) What is very troubling is that @OfCom & @ombudservices have allowed @EE to treat the #EqualityAct like it is a list of suggestions.
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Wai Lei
(@wlei4) reported
@EE Absolutely rubbish. Sign up a week ago and Sim not arrived. Customer service is an automated recording that hung up. Then you receive email about direct debit when you dont even have a sim card. Pathetic
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Ann
(@Ann4Steve) reported
I phoned @EE about this problem I have had and told them they need ro sort it out I have now been cut off again for the 2nd time this week amd now I cant sort it out till the morning which I need my phone for work ect not a happy customer right now.
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Who Cares....😴🇬🇧🏴🏴
(@WhoCare43722410) reported
@EE putting up phone contracts by 14.4% from March, another big company ripping off there loyal customers. Grabbing every peeny at every opportunity. Not even a great service, constant problems. #ripoffBritain #Ripoff #ee