EE Outage Report in Hebburn, South Tyneside, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Jarrow, Seaham, Sunderland, Gateshead, Bedlington, Wallsend and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Cramlington |
Phone | |
| Jarrow |
Phone | |
| Seaham |
Internet | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lourdaise
(@lourdaise) reported
@EE I’ve been an EE customer for years but had a couple of really poor experiences recently which is making me think of switching, and customer service on the phone have been very rude and unhelpful. Is there any way to speak to somebody more senior and hopefully more reasonable?
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Paul Dunne
(@ThemoonIHATEYOU) reported
@EE That's all I've been doing, the light keeps flashing orange, switch it off, wait, back on and the same issue, then just leave it and it may come back on randomly after an hour or so, how do we go about getting a replacement, I'll be honest if it's not fixed we will have to leave
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ACHUKA
(@achuka) reported
@EE The update yesterday was that @OpenreachHelp were still working to resolve the issue - this being now the 8th day without broadband I'm hoping today's update will be more positive - thanks for checking
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billy.
(@wattsyeya) reported
@EE just had a text confirming change of plan - however order tracking showing unavailable. Can you help and check status of the dispatch of my new device?
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Ross Mcleary
(@RossMcleary) reported
@EE Hi Jamie, the code is sent directly from EE (I have the text) so no issue with the code. I go to add it in during the checkout process for the upgrade, then it states its not eligible. I've tried multiple different deals and it doesn't work on any of them
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Michael Lockey
(@geordievillan1) reported
Wish I never moved from @ee to @three ... It might be cheaper but the signal is absolutely shite in so many places.
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DiscoLicker ✌️🇪🇺 🇬🇧🇵🇹🇮🇹
(@DiscoLicker101) reported
@EE Untrustworthy service, various members of staff have scammed my elderly mother in the Richmond shop. She was signed up for a tablet she thought was free, for an unnecessary 12 mth SIM which she never received, and one pocketed her cash. Stay out of that shop. AVOID.
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Simon Jay 🇺🇦🇪🇺
(@NoseeNaybe54) reported
Just to confirm @EE have helped to resolve this and I’ve had some good support. I hope EE can look into making their call centres more user friendly for elderly customers.
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Rachael 💘🐺🍷SKZ❣️
(@Rachael97319548) reported
@cupofquokka @EE That’s really bad! My ex applied for O2 and one of the interview questions was would he try and get an elderly lady to buy a phone that might not be right for them and because he said he wouldn’t do that he didn’t get the job! Not all are like that thankfully
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david mcmillan
(@davidmcmillan6) reported
@EE are you aware of signal issues in DG64ER.unable to make calls since last night