EE outages and service status in Hebburn, England

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hebburn, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Sunderland, Cramlington, Stanley, and North Shields.

City	Problem Type	Report Time
Gateshead	Internet	6 days ago
Newcastle upon Tyne	Total Blackout	7 days ago
Newcastle upon Tyne	Internet	7 days ago
Gateshead	Wi-fi	11 days ago
Chester-le-Street	E-mail	24 days ago
Newcastle upon Tyne	Phone	29 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

• 
  steve (@stevew_pfc) reported 1 minute ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 3 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

• 
  Ben Bias (@zombiefiend616) reported 7 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 9 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Aely McKeon (@AelyMcKeon) reported 9 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  Warren ⭐️ (@ladgaga13) reported 13 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 16 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Stephen Hully (@HullyStephen) reported 18 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  Stephen Hully (@HullyStephen) reported 18 minutes ago from Whitley Bay, England

  @EE Pity the signal is terrible

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 23 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 25 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Josh Stephenson (@jstep__) reported 25 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Stephen Hully (@HullyStephen) reported 29 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 31 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported 32 minutes ago from South Shields, England

  @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

• 
  Panicdragon8784 (@panicdragon8784) reported 44 minutes ago from South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

• 
  TheGingerDigest (@DougJBacon) reported 46 minutes ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  Bethany Henderson (@BCHenderson_xo) reported 48 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 50 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 58 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Seb (@SebParkinson) reported 2 minutes ago

  @Mr_Ben_Adams @EE I struggle to get any signal inside or out. There’s a mast issue that EE just completely ignore every single time it’s reported.

• 
  4Viewers (@4Viewers) reported 3 minutes ago

  @anitajaneharris @Channel4 @EE Hey Anita - would you still be having issues with #Channel4? Is this with the #C4Streaming service?

• 
  Jem (@JPMIDB) reported 4 minutes ago

  @EE @owlsfan4eva It’s a problem for a lot of people not just this particular person. The app is down. The website isn’t working either.

• 
  Steve Jay 🚫 by CRT 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (Starmer out)!! (@s1l2j) reported 5 minutes ago

  @EE this is my internet yet again. It’s absolutely rubbish, and I even pay extra for preferential signal. Diabolical service, and only word spaghetti rather than a fix! The postcode is Nn7 3fg

• 
  Martin Packford (@devere306) reported 10 minutes ago

  I pay a lot of money @EE for your tv package as well as 1gb internet. Why are your live sky channels constantly glitchy regardless of how many resets I do? Even other channels are the same but sky sports is by far the worst. Not good enough is it when it’s every 30 seconds or so

• 
  Charles (@Charleslaws) reported 12 minutes ago

  @EE Hi please remove your service from my computer.

• 
  The Umbreon Collector (@UmbreonCollectr) reported 19 minutes ago

  @Dog_Toffee @GreenVapinGiant @EE If you want dog **** 4G/5G speeds get the £10 one. Better off just getting the next tier up

• 
  HP (@HDP1995) reported 21 minutes ago

  @PolemicTMM @EE Obviously not totally automated but I did use AI to help her. Quick 2 minute query written up in a way that she could understand how to change within the EE app. Sent the output to her and it worked a treat

• 
  ggg (@LeiSnoby) reported 22 minutes ago

  @EE I'm trying to log a severe mis-selling complaint (breach of Ofcom rules). Your website is blocking me, and your Twitter DM bot is stuck in a loop ignoring my requests for a human agent. Please get a REAL PERSON to check my DMs immediately!

• 
  Dog_Toffee (@Dog_Toffee) reported 23 minutes ago

  @UmbreonCollectr @GreenVapinGiant @EE I get 5G network and 100mbps speed