EE

EE Outage Report in Hebburn, South Tyneside, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hebburn, South Tyneside, England 02/11/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Jarrow, Seaham, Sunderland, Gateshead, Bedlington, Wallsend and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomCramlington Phone
United KingdomJarrow Phone
United KingdomSeaham Internet
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lourdaise Lourdaise (@lourdaise) reported

    @EE I’ve been an EE customer for years but had a couple of really poor experiences recently which is making me think of switching, and customer service on the phone have been very rude and unhelpful. Is there any way to speak to somebody more senior and hopefully more reasonable?

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported

    @EE That's all I've been doing, the light keeps flashing orange, switch it off, wait, back on and the same issue, then just leave it and it may come back on randomly after an hour or so, how do we go about getting a replacement, I'll be honest if it's not fixed we will have to leave

  • achuka ACHUKA (@achuka) reported

    @EE The update yesterday was that @OpenreachHelp were still working to resolve the issue - this being now the 8th day without broadband I'm hoping today's update will be more positive - thanks for checking

  • wattsyeya billy. (@wattsyeya) reported

    @EE just had a text confirming change of plan - however order tracking showing unavailable. Can you help and check status of the dispatch of my new device?

  • RossMcleary Ross Mcleary (@RossMcleary) reported

    @EE Hi Jamie, the code is sent directly from EE (I have the text) so no issue with the code. I go to add it in during the checkout process for the upgrade, then it states its not eligible. I've tried multiple different deals and it doesn't work on any of them

  • geordievillan1 Michael Lockey (@geordievillan1) reported

    Wish I never moved from @ee to @three ... It might be cheaper but the signal is absolutely shite in so many places.

  • DiscoLicker101 DiscoLicker ✌️🇪🇺 🇬🇧🇵🇹🇮🇹 (@DiscoLicker101) reported

    @EE Untrustworthy service, various members of staff have scammed my elderly mother in the Richmond shop. She was signed up for a tablet she thought was free, for an unnecessary 12 mth SIM which she never received, and one pocketed her cash. Stay out of that shop. AVOID.

  • NoseeNaybe54 Simon Jay 🇺🇦🇪🇺 (@NoseeNaybe54) reported

    Just to confirm @EE have helped to resolve this and I’ve had some good support. I hope EE can look into making their call centres more user friendly for elderly customers.

  • Rachael97319548 Rachael 💘🐺🍷SKZ❣️ (@Rachael97319548) reported

    @cupofquokka @EE That’s really bad! My ex applied for O2 and one of the interview questions was would he try and get an elderly lady to buy a phone that might not be right for them and because he said he wouldn’t do that he didn’t get the job! Not all are like that thankfully

  • davidmcmillan6 david mcmillan (@davidmcmillan6) reported

    @EE are you aware of signal issues in DG64ER.unable to make calls since last night