EE outages and service status in Hebburn, England

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hebburn, England

The most recent EE outage reports came from the following cities: Sunderland, North Shields, South Shields, Gateshead, Newcastle upon Tyne, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Sunderland	Phone	2 days ago
North Shields	Phone	11 days ago
Sunderland	Internet	22 days ago
South Shields	Phone	25 days ago
Gateshead	Internet	26 days ago
Newcastle upon Tyne	Internet	29 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

• 
  Josh Stephenson (@jstep__) reported 22 seconds ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 2 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Aely McKeon (@AelyMcKeon) reported 6 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Amy McCord (@amymccordx) reported 12 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  lee major (not bionic) (@MajorManor) reported 15 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Gareth Miller (@geemiller71) reported 16 minutes ago from South Shields, England

  @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 19 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  TheGingerDigest (@DougJBacon) reported 23 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

• 
  Liam (@L17aamLiam) reported 25 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Stephen Hully (@HullyStephen) reported 29 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 38 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  Paul Rackstraw (@rackysafc) reported 38 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Louise (@RobbyRSSRobot) reported 44 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 45 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 45 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  Robby (@RobbyRSSRobot) reported 46 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Nicola Corbishley (@NicCorbishley86) reported 46 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  steve barnes (@stegley1981) reported 47 minutes ago from Sunderland, England

  @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

• 
  🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported 54 minutes ago from South Shields, England

  @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

• 
  Stephen Hully (@HullyStephen) reported 58 minutes ago from Whitley Bay, England

  @EE Pity the signal is terrible

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris TheLurch Saunders 🌶 (@Thelurch) reported 4 minutes ago

  @cpfcjc Wow! Such denial! Unbelievable. Go to @EE like we did. The @O2 staff in that shop are encouraging everyone to defect to EE as they are so fed up with people complaining about no signal in the town.

• 
  Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported 4 minutes ago

  @emsdoesnothing @EE Its total ****. I have been complaining for months. Never get what I was promised constantly resetting my router,going through fault check . 2nd router plus engineer visit still the same had a tits full. How do I find out when my contract is up so I can go elsewhere.. 😡

• 
  Dr Hanko Honkasson (@drhanko2) reported 4 minutes ago

  @TomTugendhat @O2 @EE Tom Tugendhat suggesting that somehow the Government is responsible for very poor coverage by privately run mobile networks in Dulwich, and that taxpayer should be funding improvements for companies like EE (2025 profits £1.2 billion) as infrastructure rather than cycle lanes.

• 
  Clint Sookermany (@ClintNorDD) reported 5 minutes ago

  @_nicks_tweets @EE Hi Nick, where are you? I am in Oslo Norway and experiencing the same. AND THERE IS ABSOLUTELY NO INFORMATION FROM EE. Logging in to the app is not possible because NO ONE can text me and they require to text my phone a one time only passcode. So if they have network issues you are cut off from getting in touch with them.

• 
  Jason Unsworth / The White House 🏠 (@JasonUnsworth00) reported 5 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Rebecca Dalton (@RebsDalton) reported 6 minutes ago

  @EE @Chloe_DEathx Hello, my roaming is still not working while I am away in Portugal?

• 
  Gary Reid (@garyreid94) reported 6 minutes ago

  @EE @_nicks_tweets You clearly have issues get it sorted

• 
  JanettoCornetto 🤿 (@janettocornetto) reported 7 minutes ago

  @EE Hello @EE ? Please help. Your solution didn’t work. I have tried other networks and I’m just getting ‘E’ or ‘SOS’.

• 
  Arnold Smith (@ArnoldLabour) reported 11 minutes ago

  @janettocornetto @EE Thanks! If you have any further problems with Google Maps, there's probably free apps on the Google Play Store (Open Street Map etc). Maybe very basic but better than no map at all.

• 
  Sam Evans💙🚜 (@SamEvans336) reported 12 minutes ago

  @EE roaming has gone down pls sort it out