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EE Outage Report in Hebburn, South Tyneside, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hebburn, South Tyneside, England 03/20/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Cramlington, Stanley, North Shields, Gateshead, Jarrow, Seaham and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomSunderland Internet
United KingdomCramlington Phone
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout

Community Discussion

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EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • 19bootsy68 Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AjScotspine Allan Johnston (@AjScotspine) reported

    @EE Western Isles EE outage? Please advise.

  • chrisgoor Chris Goor (@chrisgoor) reported

    @EE Too late i was there all day yesterday and it was crap. Not there today.

  • thoughtfox judith byrne (@thoughtfox) reported

    .@EE I'd just like to say that your service regarding a faulty phone line on behalf of the elderly absolutely stinks! My parents phoneline is down, Mum is in v poor health and because she doesn't live alone you can't repair it as an emergengy - why??

  • Shot_Lad1981 ShotLad (@Shot_Lad1981) reported

    @frankbrunoboxer Worst thing I've ever done is ask @EE for help when I worked there.. System is broken and I was just a statistic to them that was easily replacable. My life has hit rock bottom and all started through asking for help. Never ever again

  • geordienurse tracy wilson (@geordienurse) reported

    @EE I did an upgrade order on Wednesday using online chat. I have not received an email or been told when it's likely to be delivered. If its going to be weeks I want to cancel the order

  • AlexFinch27 Alex Finch (@AlexFinch27) reported

    @EE Awful customer experience - ordered a phone package online, paid and had credit check, only to be emailed and phoned later in the day that I can not have the phone for the price I ordered online anymore and must accept a £5 monthly price hike. Misleading and awful experience

  • Ianforsure Ian (@Ianforsure) reported

    @EE Thanks but I managed to fix it by uninstalling and reinstalling the app

  • Samanthahatton9 Samantha Hatton (@Samanthahatton9) reported

    @O2 worst customer service I have ever received. No intent on keeping a customer of 8 years, no help! Now leaving for @EE

  • Alexand08890472 Alexandra (@Alexand08890472) reported

    @EE Peacehaven again for atleast 3rd day in a row is having problems with service my sister who is a customer of yours is ill in hospital and we cannot contact her via her phone because the service is down yet again what is the problem

  • johnnyluker4 John luker (@johnnyluker4) reported

    @EE You are absolute jokers been over two weeks and still not resolved!!! NEVER AGAIN!!