EE Outage Report in Hebburn, South Tyneside, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Bedlington, Cramlington, Wallsend, Washington and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Bedlington |
Internet | |
| Cramlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah Mehmet
(@mehmet_hannah) reported
@EE I received my upgraded Samsung 23 Ultra Galaxy phone today. I put my old sim Card from my Samsung Galaxy 21 into my new phone but it doesn't seem to be working. Not allowing me to make/receive calls or texts. Need my phone for work, need help please.
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Colin Campbell-Austin
(@ColinCAustin) reported
@EE I’ve been trying to get hold of you for three days now. Friday, Saturday and today. Each time holding for nearly an hour then giving up. I’ve used your messaging service with no response. Can tell you tell me how to get hold of you
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Pers says Wear a Mask! Climate Action NOW! 🌍🌲🌳
(@Public_Pers) reported
@EE Yes, I rang 150 when rebooting the router twice didn't resolve the issue.
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madwoman in the attic
(@lorrainecri1954) reported
@EE Someone called Mark was helping me solve a problem, but he's gone silent for the past hour - can someone PLEASE assist me?
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D-John2012
(@Eyespy20121) reported
@EE after 20 years of custom, you still treat people like dog crap. Putting a £30 phone bill up £5.50 due to inflation. This contract finishes soon so you can stick your custom where the sun don't shine. Disgraceful
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Amy Francis
(@amys_francis) reported
@EE Hi, Norwich area. Any reason why I have no signal/unable to send texts? Thanks.
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Nick Smith
(@afcbbeachboy) reported
@nidriks1 @EE Yep I agree , @ee are just ripping people off . To be fair to Virgin and Sky I have had contact with both and they reduced their demands after complaining. Anyone thinking of joining EE should really think twice about it . Very poor customer service
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Kelle Chapman
(@missvintage29) reported
@EE I sent you a DM regarding an issue we were discussing last week. Please can you check DMs? Thanks
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Hazel Wood
(@hazeyh) reported
@UKAirband After a day of our complaint being escalated, still nothing has happened, complaining to Airband seems to be about as effective as farting in a hurricane, shame you service isn’t as good as @EE’s
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Bluey
(@Shinniesta) reported
@EE so I've paid my phone bill and you still haven't reactivated my services. Its ridiculous. I pay enough for you to provide zero service. Your website is a shambles and barely works.