EE Outage Report in Hebburn, South Tyneside, England

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Hebburn, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Stanley, North Shields, Gateshead, Jarrow, and Seaham.

City	Problem Type	Report Time
Chester-le-Street	E-mail	9 days ago
Newcastle upon Tyne	Phone	14 days ago
Sunderland	Internet	16 days ago
Cramlington	Phone	20 days ago
Sunderland	Internet	20 days ago
Newcastle upon Tyne	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

• 
  ANTH (@aanntthh) reported 3 minutes ago from Houghton-Le-Spring, England

  @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 6 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  mathew brannigan (@mattybrannigan) reported 8 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Alan D'Arcy (@weeweegie) reported 8 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 11 minutes ago from South Shields, England

  @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

• 
  Elizabethwhite (@Lillybethwhite) reported 15 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 15 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Adrian Hitchman (@janade1) reported 15 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  paula hudson (@Paula_H25) reported 15 minutes ago from Hetton-Le-Hole, England

  @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

• 
  Gareth Miller (@geemiller71) reported 16 minutes ago from South Shields, England

  @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

• 
  Luke Madden (@ifellintoawell) reported 17 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  Christy 🌈 (@phoenixfelis) reported 20 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  ANTH (@aanntthh) reported 31 minutes ago from Houghton-Le-Spring, England

  @EE Internet down

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 31 minutes ago from South Shields, England

  @EE Not bad how are you doing

• 
  Gareth Miller (@geemiller71) reported 33 minutes ago from South Shields, England

  @EE looks like im moving networks. No help whatsoever

• 
  Mr395008 (@Mr395008) reported 35 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 38 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Idh46 (@idh46) reported 42 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Char (@AbitofCharlieb) reported 46 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 50 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andy (@andrew_moor) reported 2 minutes ago from Thankerton, Scotland

  @EE what’s happening to our phone signal here again, once again no signal, you reassured me that it was sorted after the last fiasco of months without signal, if it wasn’t for WiFi calling in the house I would be left once again high and dry !! Not amused !!

• 
  Daniel Valentine (@danvalentine0) reported 3 minutes ago

  @QPR52 @roniirojdi @EE That’s her experience. What’s that got to do with the OP? My partner has never been homoohobically abused, I’ve been hospitalised twice for just walking down the street and called names nearly everyday. Don’t compare others’ experience in a way to dismiss their own

• 
  Essence Satoshi ☂️ (@EssenceSatoshi) reported 7 minutes ago

  @EE No one hates them or any other player in the team. People have short memories, Beckham had an effigy strung up from a lamp post when he got sent off after the WC. They stepped up tried to be clever and failed 2 of the pens were poor Rashfords was unlucky. Nothing to do with race

• 
  Mikey (@omlette1983) reported 7 minutes ago

  @EE I upgraded my phone yesterday too an iPhone 12 pro max but I need an esim tried ordering own it won't let me download it keep saying there's an error message can someone help me please

• 
  C U R T 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MrPubstomps) reported 7 minutes ago

  @EE have the shittest signal 😴😴

• 
  alex (@alex_glasgo) reported 10 minutes ago

  Can anyone recommend a good phone network? Been with @EE for years now but zero signal since I moved house tried sim in different phones still the same tried everything customer care advised still nothing

• 
  Ian Oldale (@yanni2247) reported 16 minutes ago

  @EE The signal in my areas strong and yet my data just does not work. It has been getting worse and worse over the last few months.

• 
  Ben Williams (@Williams66) reported 18 minutes ago

  @EE @plusnethelp Hi - for the past three days there has been no mobile network during the day in Dalton-in-Furness due to upgrade work. Any idea how long this will go on for? Each day it's about 11/12 hours down then back in the evenings. Postcode LA15.

• 
  sirfetched (@sirfetched1) reported 20 minutes ago

  @EE On a day that the network fails

• 
  Jill Caine (@jill_caine) reported 25 minutes ago

  @EE 3 days brilliant service if you only want to use your phone between the hours of 5.30pm and 9am!!!!