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EE Outage Report in Hebburn, South Tyneside, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hebburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hebburn, South Tyneside, England 02/12/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hebburn, South Tyneside, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Jarrow, Seaham, Sunderland, Gateshead, Bedlington, Wallsend and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomCramlington Phone
United KingdomJarrow Phone
United KingdomSeaham Internet
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

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EE Issues Reports Near Hebburn, England

Latest outage, problems and issue reports in Hebburn and nearby locations:

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • _____min__ Safari Harry (@_____min__) reported

    Never in my life will I have my phone contract with @EE again. Absolute set of thieves

  • James_Bailey James Bailey (@James_Bailey) reported

    @SquiresAndrew91 @EE EE is certainly not investing in: 1) staff who can answer a phone 2) accurate billing 7.5% is outrageous for poor service. I’m off to Cellnet or Orange

  • GrahamNeary Graham Neary (@GrahamNeary) reported

    @sholdsworth1963 They should acquire @EE to fix this.

  • SigniusNetworks Signius (@SigniusNetworks) reported

    Oh FFFS @EE have started with their stupid relentless fuxking 150 messages again. I think this 2nd SIM needs to go I cannot be dealing with the endless SPAM crap about topping up & data.

  • AndrewLuksza Andrew Luksza (@AndrewLuksza) reported

    @EE Waited 16 hours so far for new sim to be activated. Can you help?

  • SarahOfficial1_ Sarah (@SarahOfficial1_) reported

    Hi @Netflixhelps I've dm my password related issue & photos as prove of what has happened as it's now been 7 days & your app & website will not log me in why? If I have to take my customs else where I will as @EE have helped me in the last 7 days regarding the issue

  • PostRotato Branflakes McCelebration (@PostRotato) reported

    @EE All this demonstrates is how stupid you think people are. You can make it up, because you did

  • RebeccaVinny Rebecca Vincent (@RebeccaVinny) reported

    @EE is your customer service line down?

  • SigniusNetworks Signius (@SigniusNetworks) reported

    @EE Been through this crap before about 6 times, we get the texts stoped then they start again. People been complaining about this for years but you're not interested in sorting it. The EE SIM is a 2nd backup SIM in my handset, so going to dump it for another networks SIM.

  • JamieGrierson Jamie Grierson (@JamieGrierson) reported

    @EE Hi, do you have an outage checker? Experiencing problems in the BS20 postcode area