EE Outage Report in Hebburn, South Tyneside, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hebburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent EE outage reports came from the following cities: Houghton-Le-Spring, Sunderland, Newcastle upon Tyne, Seaham, Gateshead, Chester-le-Street, Stanley, Blyth and Hebburn.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Matt (@matt3lee) reported from Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England
@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Panicdragon8784 (@panicdragon8784) reported from South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
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Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England
@EE Wifi Calling still not working.
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England
@EE Pity the signal is terrible
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Gareth Miller (@geemiller71) reported from South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England
@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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WestleyConstruction (@WestleyLtd) reported
@EE Terrible phone reception. Avoid ee
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Cameron Brewster (@CarBoyCam) reported
@EE Have you got any issues in the Banbury area? No Service this morning on my iPhone XS Max but it was working fine yesterday evening.
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Seannnybt (@seannyybt) reported
@EE All this is utter crap. Bad customer service poor provider I ended up cancelling my contract. Over 4 hours on phone. All they do pass you on an on. #Halloween #CyberSecurity
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Callum Hurley (@MultiCallum) reported
@EE Additionally, Nreal claim that their contract with EE states that they are not allowed to provide after-sales support for devices sold through EE. This was at EE's request. So I respectfully recommend EE take a good close look at their contract with Nreal and, you know, UK law.
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julie smith (@juliesm75049629) reported
@EE I have been having ongoing problems with my phone for weeks now. Calls dropping/weak signal/no access to internet when out. My phone is a vital lifeline as I have Young Onset Parkinson’s. Local store no help other than telling me I need to pay for potential repairs if found ?
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Mark (@dizzy1441) reported
@EE so mad right now I have missed very important calls today though no signal again I have sent a good bit of time this week trying to sort with yourselves and still the same problems now I have missed my appointment 🤬🤬
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Mⱺ℠ aber irgendwie unheimlich 👻 (@nevali) reported
spent nearly an hour on the phone to @EE attempting to get a SIM activated when the old one never arrived, only to get cut off whilst on hold for the third time
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Callum Hurley (@MultiCallum) reported
@EE This is legally not true. Regardless of the sales method (add to plan), it is a product sold by you in the UK and you are required to adhere to the Consumer Rights Act of 2015 whereby for 6 months it is your responsibility to provide support for repair or replace.
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Alex Turner (@actuk) reported
@EE I could do with your help - I’m abroad and my phone has stopped making/receiving calls, unfortunately I can’t call you to speak about it and your website says online messaging is currently unavailable.
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Mark Raynsford - Look Great Feel Great (@LookGreatPT) reported
@EE morning - rarely have signal issues, but the service status checker is still flagging issues in our area for 5 days now? Registered for updates but any chance of finding more progress ?