EE Outage Report in Hebburn, South Tyneside, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hebburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent EE outage reports came from the following cities: Gateshead, Cramlington, Newcastle upon Tyne, Jarrow, Seaham, Sunderland, Bedlington and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| Cramlington |
||
| Cramlington |
Phone | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Hawkins
(@spiceyhawkeye) reported
@EE And be on hold again for ages? I was promised a call back on Friday and that didn’t happen then your systems went down twice on Friday and it took me around 6 hours in total to order my phone and you wouldn’t even help with a gesture of goodwill for being messed around
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Greg McAusland
(@gregmcausland) reported
@EE will they be able to help? I do have an ee mobile, but its not the same account as the broadband, it's in my wife's name. I suppose ill have to wait for her to get back in before calling?
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Stephen Hawkins
(@spiceyhawkeye) reported
@EE I’ve been with you for over 15 years and never missed a payment and I just don’t like the service much anymore not helpful and having to wait on hold endlessly
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Paris
(@suggfttdeyes) reported
@EE Hello, I am trying to access the app but it’s telling me my account has been closed when it hasn’t. There isn’t an option for me to chat to someone on live chat. Can someone help please?
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James Powers 🇬🇧
(@ItsJamesPowers) reported
@EE Is there something wrong with your automated system? I’ve requested a call back multiple times to be told I will be called with in the next 15 minutes. Only for no call to come. This comes on top of my order being deferred and being told I would be contacted in 48 hours. With no call coming. This comes on top of now looking like having to wait 28 days to get a device due to an admin error of EEs part that wouldn’t allow me to do the upgrade on pre-order day. This is simply not good enough and not a good way to treat loyal customers.
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Scott Souter
(@scotty2442) reported
@EE That’s rubbish, clearly nobody on the chat…..was on yesterday morning at 8am and didn’t get a reply ALL day!! And looks like a repeat again today, joke of a service
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RyanStrife
(@RyanStrifePlays) reported
@imogenscone @EE Yup. Been with them for almost 2 years but to their credit, this is the first issue I’ve had with them. Previous provider had issues once every 2 to 3 weeks lol.
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౨ৎ sienna
(@nmbyangel) reported
@EE help me now
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Patricia @Rubiespal
(@Rubiespal) reported
@ItsJamesPowers @EE BT customer over 50 years.
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Carole Hawkins
(@hawkins_carole) reported
@EE Digital Voice just gets worse and worse the problems with it are endless, phones don't work, echoing and masses of interference on the line. When are you going to sort out the infrastructure needed?