EE Outage Report in Hebburn, South Tyneside, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hebburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hebburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hebburn, South Tyneside, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Sunderland and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hebburn, England
Latest outage, problems and issue reports in Hebburn and nearby locations:
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie 💀
(@__sadsquatch__) reported
Sick of @EE USELESS customer service staff! I want a phone unlocked that I had on contract with them for years and it’s taking months of back and fourth and it’s still not sorted 🙄 Not like it’s my legal rights or anything eh lads
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Andy W 🎬 Blue Flame Special
(@maisonblanc19) reported
@EE absolutely disgusted to see your price hike in March is 9 percent on my phone and 7.5 percent on the phone I pay for my daughter. Your a disgrace as a network and as soon as I have an option to leave i will take it. At a time when least needed. Shame on you
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Wayne
(@wkeenan) reported
Hey @ThreeUK when I signed up to your All-you-can-eat data plan I didn't realise you signed up to an Eat-all-of-my-time plan with your really poor/inconsistent network speeds, e.g. often <200Kb/sec at the same location @EE is well over 10Mb a sec ...
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Beej
(@Billiejopalin) reported
Can tell my iPhone contract is almost up for renewal. Phone won’t connect to WiFi & mobile data not working 🥴 @Apple @EE
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Nikki
(@0LikelyAsleep0) reported
@EE are you having an outage in the SA62 area? Trying to work and getting messages that people can't get through to me!
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DJ SIMPLY E
(@DJSIMPLYE) reported
@EE I have. I’ve explained everything to them. It’s totally unfair as I’ve been with EE for 7 years without fail. No one has gotten back to me
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Paul Swift
(@paulswift36) reported
@EE I cannot view or download my bill to see what you've charge me for, I don't think this has ever worked in fact, please help
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Simon Fitzpatrick
(@sfitzy1000rr) reported
@EE As I am fully aware as a customer that you do an annual price increase it has been little by little year on year. To then jump up by that much is a disgrace. That is hardly keeping the customer informed as I receive a letter a month before when I can't really do anything 1/2
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Benny The Southern Red...
(@Eb_Benny108) reported
@O2 what's going on with your network in Eastbourne at moment..? Reception is bloody awful so many dead spots, there's 3 off us looking to ditch you and go to @EE 20 years been with o2 recent years been crap.
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Craig Cockburn 🏴🇪🇺
(@siliconglen) reported
Hey @EE and @sainsburys EE reception in Sainsburys at EH11 2QW is abysmal which means scan and shop doesn't work and also offers can't be viewed on the app. The alternative seems to be to sign up to O2 WiFi and hand over a lot of personal data. This is unacceptable. Sort it out.