EE

EE Outage Report in Newcastle upon Tyne, England

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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE2 and NE98.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newcastle upon Tyne, England 12/13/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Washington, Sunderland, Gateshead, Prudhoe and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Phone
United KingdomSunderland Phone
United KingdomWashington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NM_Rdg NeilM (@NM_Rdg) reported

    @EE So. Are you actually going to say what the actual problem was last night or just continue pretending it didn't happen? Oh. Thanks for the message about Broadband Price increases. Made me realise how much I'm paying so I can start looking elsewhere.

  • communityinuk Community In UK (@communityinuk) reported

    Is @EE down in Camden and Euston area. No coverage at all.

  • OI_CARBY Vanessa (@OI_CARBY) reported

    @EE Unfortunately I'm an ex customer. I've accidentally bought an EE handset when I meant to buy an unlocked one. I've followed the 'unlock device' incorrectly and now it is asking me for SIM network PIN blocked. Can you help or do I contact @GadgetReclaim (place phone bought)

  • Deborahburdett Deborahburdett (@Deborahburdett) reported

    Bookings at the moment seem to be all about customer service. Best customer service in my view? @ee are brilliant. Wouldn't mind having them as a client!

  • mo_saIah ★★★★★★ (@mo_saIah) reported

    @EE Why am I paying over £50 a month for 5G and 100GB of data and I’m constantly using wifi and had texts for the last 8 months about ongoing work in my area and not being compensated? Customer for over 5 years now. Not good enough!

  • iamgoldsteps jacob (@iamgoldsteps) reported

    I was told I was going to phone service by 8pm @EE this is an absolute joke

  • CarefreeJames James (@CarefreeJames) reported

    Spent months arselicking @ThreeUK for a free shirt or match tickets only to get aired and then have them pull out of the club 5 hours after a bit of trouble. @EE are a serious network

  • mattgumbley Matt Gumbley MØCUV 🇺🇦 (@mattgumbley) reported

    @EE Hi Mark, no problem- I’m trying to completely close this very old account. Have been advised by phone support I’ll need to visit a shop with identification. Thanks.

  • michaelleeuk1 Micky Lee (@michaelleeuk1) reported

    @EE Piss off EE, as if I would want to use your overpriced service anyway. Please block me so I don't have to see your freaky ads on my feed.

  • SaladFingerz_ Ziggy (@SaladFingerz_) reported

    @EE I don’t want anything to do with EE when you have ***** like that in your advertisements like I give a ****.