EE Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6, NE13 and NE98.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Stanley, North Shields, Consett, Gateshead, Cramlington, Jarrow, Seaham, Sunderland and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Stanley |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| North Shields |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Gerrard
(@bengerrard) reported
@EE have no date and very limited phone signal since storm arwen on 27th November... your site says you are aware of the issue and should be resolved within 16hrs... its been saying that for 12 days and there are no updates... I have already messaged you
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George Arthur Blair
(@GeorgeAB96) reported
@EE hi, when is the live chat support option open today? I've been checking on the app the last few days and it never appears! I need to speak to someone ASAP but can not call as I'm abroad.
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Julie Sayer
(@alamoalfie) reported
@EE The website and it said it was down but gave no details of how long which would have been helpful. I can get on it now.
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Roddy Ross
(@RoddyRoss86) reported
@EE No signal, no 4G, nothing. We can’t get landline broadband here, we all rely on 4G for home internet here.
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ʚEllexMayɞ ✧･ﾟ
(@EllexMay) reported
@EE hello, for over a week now I haven't been receiving text messages from some people and it's starting to get annoying. We've tested it, they receive my texts but I receive nothing back. Is this an on going issue?
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kevin harding
(@k71vnh) reported
@EE I did have better service in Morfa Swansea yesterday, it looks like it has to go back to Samsung , but means I'll be without a phone for the duration , but I have to say I'm seriously unimpressed with Samsung quality and will not be getting another
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Rebecca 🦋
(@becklaa8) reported
Anyone having issues with @EE today? I’ve had no service all morning. Probs the storm but not sure if it’s just me!
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Fiona C
(@dr_fionac) reported
@EE Hi Gavin, I already used the status checker on your site and it says it could be another 8 hours. I appreciate you’re working on it - my tweet was more about how cut off I am without a mobile phone signal 😑 If only we could get mobile data calling on the @Plusnet network!
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FIFAAddiction FIFA website #FIFA22
(@fifaaddiction) reported
@EE hi bought an ee mifi but keeps going from wifi and full signal to off or charging if plugged in. Is it faulty?
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Just Me 🏴💙🇪🇺 🇮🇹
(@motogpgirly) reported
@EE Wouldn't it be a good idea to put up on here when there are service issues? I've had no service all-day and no response on here to my question about it!!