EE Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE13.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (40%)
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Internet (35%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent EE outage reports came from the following cities: Sheriff Hill, Chester-le-Street, Newcastle upon Tyne, Sunderland, Hebburn and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Chester-le-Street |
Phone | |
| Sunderland |
Internet | |
| Chester-le-Street |
Phone | |
| Chester-le-Street |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Gibbons
(@funkaygibbo) reported
@EE I'm getting the error " A system error has occurred". Is your site down ? Trying to activate my pack on a new sim.
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Krubs Sr
(@therealkrubs) reported
@EE massive Thanks to Hailey for resolving an issue that has taken 4 agents to resolve. Agents like Hailey deserve a promotion and a pay rise…excellent job.
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Steven Brown
(@sbrownphoto) reported
@KennySmithPhoto @EE @O2 Was fixed last night neebs, the problem here is they don’t have rights of access to their mast on private land and need permission each time which adds a day to the repair. They should have rights of access but alas ….. normal service has resumed
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Chris Parkes
(@AstronomyDomini) reported
@EE EE told me I needed a new plan. I signed up and got sent a new SIM. Now EE tell me it will be TWO WEEKS to migrate my original number to my phone's new SIM. TERRIBLE RUBBISH CUSTOMER SERVICE! Swerve EE if you need to keep your old number.
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Tom Davies
(@1TD) reported
@ee be real nice if you had more than 20% signal coverage for the entire county of Shropshire. Embarrassment.
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Rob Wheeler
(@robwheelermusic) reported
@EE why are we suffering more outages in Kingsbridge, South Devon? This is intolerable. Two days running now, yesterday 19th Sep and now again today. Have I really got to go and buy an O2 pay as you go SIM. We've had up to 5 days outage and other random days from May.
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Nick Goodall
(@NickGoodall89) reported
@EE Absolute **** customer service
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T
(@Tmoney023) reported
How has @EE apparently the biggest network got a website that doesn’t work, it has never worked. It’s shocking
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Dave Epps
(@eppsy75) reported
@EE hi I’ve ordered an upgrade to the iPhone 14 pro max in gold 128 gb but haven’t heard anything for a while would you be able to help thanks.
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simpaulme
(@simpaulme_uk) reported
@EE Mobile data service repeatedly dropping out at my McDonalds morning venue. You've investigated and find nothing amiss. My hypothesis is that a concentration of users coming and going at this location means that available bandwidth is spread too thin.