EE Outage Report in Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1 and NE6.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at EE
EE is having issues since 04:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (21%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, Blyth, Bedlington, Washington, Seaham, Jarrow, Wallsend, Hebburn, Chester-le-Street, Consett and Whitley Bay.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Sunderland |
Phone | |
| Sunderland |
Internet | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Nicola Corbishley
(@NicCorbishley86) reported
from
Whitley Bay, England
@EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!
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lee major (not bionic)
(@MajorManor) reported
from
Newburn, England
My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable
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Sarah
(@Rainbowztwit) reported
from
Whitley Bay, England
@EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)
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Richie Veitch
(@richieveitch) reported
from
Newburn, England
@EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!
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Michael Young
(@micky9nufc) reported
from
Newcastle upon Tyne, England
@BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!
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🖤🤍ColetteHindmarch🤍🖤
(@XxXColette77XxX) reported
from
Gateshead, England
Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…
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Alex Mason
(@AlexMason000) reported
from
Whitley Bay, England
@EE Shite service as usual in #Tynemouth Don't know why I pay my bills
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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Mark.🇬🇧🇺🇦
(@19bootsy68) reported
from
Dunston, England
@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Friery
(@FrieryLaura) reported
@EE signed up to ee but due to a house move and you not supplying to the area, we had to unfortunately go elsewhere, we were supposed to receive a bag to return the kit and haven't yet? Could someone help, can't log into EE account as my husband has also changed his number
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Gary Thwaites
(@lffpicard) reported
@EE I started working at Gatwick airport last year and my then provider was useless. I switched both my mobile and broadband to #ee and the signal was great 5g all over airport etc. A year later and I struggle to even get 4g now. It's kinda depressing really. Sort it out please.
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Rory
(@roryt12) reported
IM ABROAD AND FOR SOME REASON EE HAVE TURNED OFF MY PHONE SERVICES. IT WONT EVEN ALLOW ME TO CALL THE HELP CENTRE. PLEASE RESPOND ASAP @EE
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Gavin
(@GrumpyOwl) reported
Wow. Just taken a look at @ee roaming charges for the EU. Pretty much double what they were last year. Crazy. Just another thing driving me away from the network…
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Elvis Brown
(@elvismush) reported
@EE Hi, I'm in the Caribbean and needs to login to bank accounts etc. These accounts send me Shortcode text to enter so I can access my accounts and none of these text are coming through. I tried to login to EE and they sent Shortcode and I don't receive it. What's going on?
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Dazzerrens
(@XeridalG4) reported
@EE your signal seems to be out iffy in West Yorkshire
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David Ingham
(@Mahgni) reported
@EE my phone says emergency calls only!!!!!
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Big Legg
(@LeggBig8801) reported
@EE Hi @EE, I'm using your 5G mobile broadband (ZTE G5B) and need a public static IP for gaming and remote access. Currently stuck behind CGNAT. Can you help or advise if it’s possible on my plan?
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Lee Robinson
(@robbo__8) reported
@LD0nnelly @SooooInit @EE I wouldn't bother. Vodafone been off all day for me too ( Doncaster). signal is generally terrible anyway most days but had nothing today.
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Luke Donnelly
(@LD0nnelly) reported
@SooooInit @EE Exactly the same for me in South Yorkshire. On EE and got less than 1Mbps and our Virgin Media fibre is down. Zero internet. Garbage. Can’t wait to switch back to Vodafone