EE outages and service status in Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newcastle upon Tyne, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newcastle upon Tyne, England
The most recent EE outage reports came from the following cities: Sunderland, South Shields, Gateshead, Newcastle upon Tyne, North Shields, Stanley, and Blaydon-on-Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
Internet | 8 days ago |
|
South Shields
|
Phone | 11 days ago |
|
Gateshead
|
Internet | 12 days ago |
|
Newcastle upon Tyne
|
Internet | 14 days ago |
|
North Shields
|
Phone | 18 days ago |
|
Stanley
|
Internet | 21 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
-
Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England@EE Wifi Calling still not working.
-
Shaun Edge (@sedge1989) reported from Ryton, EnglandYou can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
-
Steph. (@stephwales_) reported from Gateshead, EnglandEhhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
-
Luke Madden (@ifellintoawell) reported from Whitley Bay, England@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
-
Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
-
Michael Young (@micky9nufc) reported from Lanchester, England@EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier
-
Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
-
Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandAs expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
-
David (@davidhorsefield) reported from Longbenton, England@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
-
Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
-
Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
-
Robert Reay (@RobertReay) reported from South Shields, EnglandMy house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards
-
Gareth Miller (@geemiller71) reported from South Shields, England@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
-
Michael Young (@micky9nufc) reported from Newcastle upon Tyne, England@BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!
-
Nicola Corbishley (@NicCorbishley86) reported from Whitley Bay, England@EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!
-
Laura Crawford (@lcrawford1983) reported from Langley Park, England@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
-
-
Matt (@matt3lee) reported from Hebburn, England@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
-
Josh Stephenson (@jstep__) reported from Birtley, England@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
-
Rachel Briggs (@RachelLBriggs) reported from Sunderland, EnglandI don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
KWAKU RONABELLINGHAM (@KyleStephen77) reported@JizzyHH @England @EE You’re just an idiot
-
JamesGlobalNews (@JamesGlobalN) reported@England @EE This just says it all doesn’t it, the kids needs the spot in the squad he is what will help this team get further
-
lewis genney (@lewisgenney) reported@EE @EE still down! Please advise
-
MD. European. 🇬🇧🇪🇺 (@surfdoctor) reported@robbopalmer @EE They miss sold me their latest package and then tried to add on extra charges for the parts of the package that they had already promised were included. I cancelled within 14 days but they then charged me for early termination and equipment I never had. Absolute racketeering.
-
Greg (@gregoryarios) reported@England @EE I don't give a damn about NFL.
-
🇮🇷Madison (@mr_introvert_90) reported@England @EE Poor performance
-
Rich Hargreaves / Wickerrman (@rkhargreaves) reported@LFCVik2 @England @EE Put your bias down for a minute and realise how wrong that comment is lol
-
WorldCupOracle2026 (@OracleWC2026) reported@England @EE Not the performance we wanted. But, maybe it’s not sooo bad. Warm up game. Difficult conditions. Everyone through injury free. That’s the key part Tuchel will have learned more from that 90 minutes than any training session. Croatia in 10 days. That’s when it actually matters 🏴🔮 #ENGvNZL #WC2026 #ThreeLions
-
Sarah - "grace pervades the *****" (@StillNotWitty) reported**** you @EE and your ******* website that won’t let me use my credit to buy an add on
-
IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported@EE You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.