EE Outage in Newcastle upon Tyne, England

Anyone else having problems with @EE mobile signal in #southshields

@EE been trying to dm you regarding an issue but have had no reply yet

@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

@EE unable to get through to tech support on phone, or to any department Says the office is closed....

Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

@EE cancel my contract as I type this robbing cun*s

Anyone having trouble with @EE when making phone calls ?

@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

@EE is EE network down in #DH9 #CoDurham

@EE is there a problem with they billing system as I can't pay my bill online??

@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

@EE Still not working properly. Connects for an hour then nothing for the next 5 hours. I left @TalkTalk because of this issue with the promise of better but no better at all.

There’s this one spot on my way to work the phone signal always goes down. Every day without fail snd yet I’ve still not learned not to be on a call there. So random. @EE #EE #SIGNALFAILURE

@Chesney107 @EE Wtf are you paying that much for?

@EE Have had such fabulous support from you today. Daughter’s phone was stolen, advisor on phone was brilliant and the store that got me a replacement sim in under 10 minutes were also fabulous. A* customer service #thankyou

@EE Already did that last month and it didn't work. Don't worry it's all sorted as the customer service team sorted it for me when I was calling to get my pac code generated

@EE you have taken £18 from our account.. Your advisors keep putting the phone down on us because you don’t want to pay back the money. 3 times we have tried and will not give up #youoweme

@EE Ok so my partner has BT Sport Ultimate through her EE benefits, we’ve yet to be able to use it as we can’t get logged onto it and doesn’t recognise her account, we keep getting fobbed off by EE and BT and can’t find a solution, can anyone help?

@EverythingC64 @EE Is it down for you now? It is for me it seems

@EE I have BT sport as a smart benefit but don’t know how I log on can you help as I’ve a husband in need of watching #ChampionsLeagueFinal

@bt_uk I had visited @EE store and signed a 36.99 for 1 year contract. #False promise, didn't get the deal I signed. Contracted customer care & they're unable to view my request. #NeedResolution.