EE

EE Outage in Newcastle upon Tyne, England

Some problems detected at EE

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6, NE3, NE12, NE15, NE2, NE7, NE5 and NE4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

EE problems in the last 24 hours in Newcastle upon Tyne, England

The following chart shows the number of reports that we have received about EE over the past 24 hours from users in Newcastle upon Tyne and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

EE Outage Chart in Newcastle upon Tyne, England 05/28/2022 06:20

May 28: Problems at EE

EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 48.03% Internet
  • Phone 26.37% Phone
  • Wi-fi 12.87% Wi-fi
  • Total Blackout 7.01% Total Blackout
  • E-mail 4.53% E-mail
  • TV 1.19% TV

EE Outage Map Near Newcastle upon Tyne, England

The most recent outage reports and issues originated from North Shields, Newcastle upon Tyne, South Shields, Hebburn, Sunderland, Gateshead, Murton, Consett, Chester-le-Street, Washington, Wallsend, Houghton-Le-Spring, Seaham, Bedlington and East Boldon.

United KingdomNorth Shields Phone
United KingdomNewcastle upon Tyne Phone
United KingdomSouth Shields Internet
United KingdomNewcastle upon Tyne Phone
United KingdomHebburn Internet
United KingdomSunderland Internet

EE in Newcastle upon Tyne, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

EE Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

EE Issues Reports

Latest outage, problems and issue reports in social media:
  • richarddale5 Richard Dale (@richarddale5) reported

    @EE Still not working properly. Connects for an hour then nothing for the next 5 hours. I left @TalkTalk because of this issue with the promise of better but no better at all.

  • RogueMScott 𝓜𝓪𝓻𝓫𝔃🦄 (@RogueMScott) reported

    There’s this one spot on my way to work the phone signal always goes down. Every day without fail snd yet I’ve still not learned not to be on a call there. So random. @EE #EE #SIGNALFAILURE

  • misssarahb1989 Sarah Burrows (@misssarahb1989) reported

    @Chesney107 @EE Wtf are you paying that much for?

  • LadyKateeW LadyKateW 🌈 🇺🇦 (@LadyKateeW) reported

    @EE Have had such fabulous support from you today. Daughter’s phone was stolen, advisor on phone was brilliant and the store that got me a replacement sim in under 10 minutes were also fabulous. A* customer service #thankyou

  • sassybadassy15 Jen (@sassybadassy15) reported

    @EE Already did that last month and it didn't work. Don't worry it's all sorted as the customer service team sorted it for me when I was calling to get my pac code generated

  • GeoffreyCain59 Geoff (@GeoffreyCain59) reported

    @EE you have taken £18 from our account.. Your advisors keep putting the phone down on us because you don’t want to pay back the money. 3 times we have tried and will not give up #youoweme

  • Tdal1369 Anthony A Dalzell🔴⚪️ (@Tdal1369) reported

    @EE Ok so my partner has BT Sport Ultimate through her EE benefits, we’ve yet to be able to use it as we can’t get logged onto it and doesn’t recognise her account, we keep getting fobbed off by EE and BT and can’t find a solution, can anyone help?

  • BurstFfsLuke BurstFfsLuke (@BurstFfsLuke) reported

    @EverythingC64 @EE Is it down for you now? It is for me it seems

  • MrsQuincent Katy Q (@MrsQuincent) reported

    @EE I have BT sport as a smart benefit but don’t know how I log on can you help as I’ve a husband in need of watching #ChampionsLeagueFinal

  • ElysianBliss13 Elysian Bliss (@ElysianBliss13) reported

    @bt_uk I had visited @EE store and signed a 36.99 for 1 year contract. #False promise, didn't get the deal I signed. Contracted customer care & they're unable to view my request. #NeedResolution.