EE Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE1 and NE16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (23%)
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Total Blackout (21%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, North Shields, Sunderland, Hebburn, Houghton-Le-Spring, Seaham and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| North Shields |
TV | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Jones
(@thisleejones) reported
@EE Not when you keep making me unwell like this, public record. I have explained it all sufficiently to half a dozen of your colleagues and as I say, you’re all regurgitating from the same broken script and it is making me further unwell. I have vomited several times.
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James Ferguson 🏴 🇮🇹
(@LucioFulciFan) reported
@PhilMitchell83 @EE Good job I'm with Vodafone and not EE. If I was EE I would be shifting my custom. Just imagine the arrogance that's involved when placing these expectations on boys and men. We should stand up and do as they ask or be shamed. Doesn't work like that. They want it to though.
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Sid Cyclist
(@tiny_todger) reported
@ShaunPi73634082 @EE My wife only watches men's tennis as she says the women's game is crap and boring by comparison.
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Lee Jones
(@thisleejones) reported
@EE You still want me to take calls and accept texts with one-time passcode to resolve problems. I do try to explain. It’s so frustrating, you have absolutely no idea how much!
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Lee Jones
(@thisleejones) reported
@EE Your colleague left the conversation, without notice and further wasting time and adding to my frustration so please refrain from being so sanctimonious, this conversation shouldn’t happen in the first place. The visit to town shouldn’t of happened et and still no service so…
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Dara Saol
(@SaolDara) reported
@EE I've no signal so can only comment in a wifi area
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Alan Watkins
(@AlanWat79575293) reported
@EE In business you should know: No customers = no business. The customer is always right. Don't mess with your customers. I won't buy from any business that thinks they have a right to preach to me. Regardless of whether I agree with them or not.
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Shirtytrish
(@ShirtytrisH) reported
Looks like EE is having problems, yet again. ;-/ @EE
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Dara Saol
(@SaolDara) reported
@EE incredible that I was pushed from consumer to business support to be told the office is closed. Only have > 2500 customers in UK on your network. Clearly the Everywhere does't always apply
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Tony O'Dee
(@tonyodee) reported
@EE So if I choose not to identify as male (or female), can I ignore this issue?