EE Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE20, NE6, NE4, NE98 and NE2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Sunderland and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
||
| Newcastle upon Tyne |
Phone | |
| Washington |
Phone | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
EE Issues Reports
Latest outage, problems and issue reports in social media:
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S.K
(@Sazzle_O) reported
@EE 99% of the time I have to rely on WiFi calling when I'm at home - even then it continously cuts out. In the past I've tried to ask for some sort of resolution and haven't got anywhere...
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First time valley mam
(@F_T_V_M) reported
He asked for the pac code to be told he couldn’t until the phone was returned and contract cancelled. Another attempt and was told basically keep the phone as it’s easier. At 7pm last night I rang @EE to see if I could add dad to my name. Yes no problem.
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Matt Sykes
(@mattsykes86) reported
from
Northallerton, England
Bunch of jokers @EE - wanted to switch onto a sim only deal - couldn’t get a good deal and customer service incredibly rude with me so left - and now I get a text saying oh coz ur leaving come look at this deal which basically matches what I’m on now with new provider. Too late!
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Ian Pierce
(@ianpierce1970) reported
@EE You used to be the best network, sadly now you're below average. I've tried contacting yourselves about the issues and get fobbed off and nothing improves
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First time valley mam
(@F_T_V_M) reported
@senlearnuk @EE @tescomobile Cheers it’s been a nightmare. EE customer service have been really good.
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Cake
(@cakeious) reported
@EE No point Sarah, since upgrading my signal is terrible, including when in London. EE pushed 5g to hard and yet you can't provide normal service. Shocking
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abigail ✨
(@abigailgaut) reported
@EE I got a new sim as recommended by someone I store bcos my phone signal and internet keep fully going off and I have to turn aeroplane mode on and off to reboot it but my phones still doing it with the new sim, what should I do :( ?
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Gemma
(@gemmii_2) reported
@EE Customer service terrible! No updates no communication just pure rudeness
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yasir
(@yasirkhidr) reported
@EE Since Facebook outage your signal become poor suddenly iam dependant on WiFi calling before was fine
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Dave Armstrong
(@captainnash) reported
@LONGY87 @EE Certainly are !!!!! Mine been down since yesterday morning, they said to me down for a 12 hours , it’s now over 30 hours !! @EE ?? Any idea when we are getting are phone service back in Ne24 ??