EE

EE Outage in Newcastle upon Tyne, England

No problems detected at EE

If you are having issues, please submit a report below.

The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE2, NE6, NE3, NE15, NE5, NE1, NE16 and NE20.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

EE problems in the last 24 hours in Newcastle upon Tyne, England

The following chart shows the number of reports that we have received about EE over the past 24 hours from users in Newcastle upon Tyne and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

EE Outage Chart in Newcastle upon Tyne, England 12/08/2021 23:30

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 38.88% Internet
  • Phone 37.05% Phone
  • Wi-fi 9.94% Wi-fi
  • Total Blackout 7.86% Total Blackout
  • E-mail 4.98% E-mail
  • TV 1.28% TV

EE Outage Map Near Newcastle upon Tyne, England

The most recent outage reports and issues originated from Newcastle upon Tyne, Blaydon-on-Tyne, Tanfield, Whitley Bay, Gateshead, Houghton-Le-Spring, Sunderland, Chester-le-Street, Washington, Rowlands Gill, Burnopfield, North Shields, Shiremoor, Wallsend and Cramlington.

United KingdomNewcastle upon Tyne Internet
United KingdomBlaydon-on-Tyne Phone
United KingdomTanfield Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWhitley Bay TV
United KingdomNewcastle upon Tyne Internet

EE in Newcastle upon Tyne, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

EE Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

EE Issues Reports

Latest outage, problems and issue reports in social media:
  • blackstream Blackstream (@blackstream) reported

    @EE please help. I have landed in the USA and my phone isn’t working. I can’t turn on roaming in the app whilst on the public wifi. What can I do?

  • ChrisHammerton_ Chris Hammerton (@ChrisHammerton_) reported

    @EE Hello. Would you be able to DM Me about my plan. My contract has expired and I have gone to SIM Only. But I want to have Insurance taken off my plan if possible. Could you help? Thankyou

  • Tregaskis1 Tregaskis (@Tregaskis1) reported

    @Dolleymore2 @btsportcricket @EE I had the same problem. Try a different browser. My main browser is Safari (problem) but I managed to get thru on Firefox.

  • namenumberetc LKandy 💖💛💙 (@namenumberetc) reported

    @Dolleymore2 @EE @btsportcricket I understand tech issues (I mean I don’t but I get they exist) but to have no response in this long is not on. At least an acknowledgment. You’re paying for a service.

  • Dolleymore2 Englandson Aussienutt ❤🏏🏺 (@Dolleymore2) reported

    Hi @btsportcricket and @EE. I have paid for the BT Sport add on. It won't let me chromecast to my TV, giving me a VC550 error. This error is not listed in your guide. Help.

  • waldi1dog Gary (@waldi1dog) reported

    @AVFC_News Can @EE fix the 4g around villa park, just in case I forget to download the covid pdf

  • Madash69 Mad Ash (@Madash69) reported

    @EE NOT 99.99%. It is a 100% FACT, Vodafone has been Taken money from customers accounts for services NEVER been used or asked for by Customers, So if this is NOT an ART of THIEVING Why the CEO of Vodafone are REFUSING to answer ANY queries about the above THIEVING.

  • Missyks1976 Karen stevenson (@Missyks1976) reported

    @EE hi I have a travel WiFi box that I pay for each month but I don't use or want. This is some kind of add on. How can I cancel it off my plan.

  • mulbery_1 MUFC Win Lose or Draw (@mulbery_1) reported

    @EE Very unhappy with the customer service this evening! Somebody DM me to resolve please.

  • ben_1_2_ 🟡Ben⚫️ (@ben_1_2_) reported

    Coverage is getting as bad as parkhead now at the Tony. Unless @EE are just a bit ****.