EE Outage Report in Newcastle upon Tyne, England
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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6, NE13 and NE98.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, Consett, Gateshead, Jarrow, Seaham and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Sunderland |
Internet | |
| Cramlington |
Phone | |
| Sunderland |
Internet | |
| Prudhoe |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Amy McCord
(@amymccordx) reported
from
Hebburn, England
@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Robert Reay
(@RobertReay) reported
from
South Shields, England
My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Declan Murphy (Coach Dec)
(@Dec_Murph) reported
@EE I would not recommend anyone buys a anything from EE. They are happy to sell faulty goods and then try to charge you for repair Poor customer relations
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Roman
(@Roman1st_) reported
@EE since upgrading to the IPhone 14 Pro my underground wifi doesn’t work. Is there an issue?
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FDSPJ
(@ShayanPJ) reported
@EE Your company has had my phone for 58 days. They have made me waste approximately 20 hours of my time on phone calls and going in store. The level of customer service specifically at your store has been terrible. I'm bored and tired of this situation, can you please help me.
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Andy
(@AndyGordon7) reported
@EE received an email yesterday that the discount on my contract would be cancelled due to my old phone that I sent back using the pre paid packing is lost or stolen . Be careful with trading deals that @ee offer poor customer service .
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Khaleel Ishaq
(@Kaz_DMC) reported
@EE is there a known problem with signal in the worksop area of England. These past couple of months signal has been really poor. I recently upgraded to S22 ultra so not sure of the phone has known issues or if its network related. Thank you for any info.
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Red Eagle Teto
(@RedEagleTeto) reported
@EE Hello, I've not heard anything regarding our broadband being fixed from when I phoned the 150 number on Monday, and I was wondering if there is a way for me to check on the progress that's being made to fix our landline fault.
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ShaneG
(@Shane2008k) reported
@EE hi - I upgraded online last week and my new phone was due for delivery on Monday - it hasn’t arrived. Can you help?
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christhered
(@christhered5) reported
@deansmig @EE Oh I’ve heard of him and I know he’s big but never recognised the face or seen any of his films
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barb lloyd
(@barbncake) reported
from
Sticklepath, England
@bobbyrob1974 @EE It's the best I've ever had too, Bobby, I bought a phone tho and go SIM free. Service and network is great.
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Demoness
(@Demones42665075) reported
@EE block messages from People they cause problems for.