EE Outage Report in Consett, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Consett, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Consett and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at EE
EE is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (29%)
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Total Blackout (14%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Consett, County Durham, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Chester-le-Street, Durham, Ferryhill, Corbridge, Stanley and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Gateshead |
||
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
Internet | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Consett, England
Latest outage, problems and issue reports in Consett and nearby locations:
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jacob Denny
(@AlleyBammyNibby) reported
@EE, just a reminder that you're by far the worst provider since my dad.
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Alison
(@lovetabbys12) reported
@Soxthewavingcat @EE Are you on contract with them. If you could get it completely paid. Then dump them. But if you have a contract doesn't help. Same with utility companies. They don't take into consideration people's issues at present. That is a rude message sent to you.
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Shelli
(@Shelli_hall91) reported
@Soxthewavingcat @EE Having worked as an advisor and then on to support advisors if any of mine said this I would go absolutely mad. It’s not acceptable to talk to customers like that where I work. EE has a responsibility to work with you not against you. Raise a complaint!
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Trish Lee
(@TrishTriesAgain) reported
@AmbassadorAries @DeeMeow3 Somehow I lost track of a Tweet about @EE. Concerned about their service. I deleted my reply, to change what I said. I answered my own questions. ( Was that a follower of you?). I’m kinda lost. And kinda sticking my nose in business that’s not mine. Sorry.
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Jackie Kane
(@JackieKane) reported
@Anxiety_Jack_ @Soxthewavingcat @EE I find it really sad and thoughtless. These are dark times for so many. People have struggled so long and hard under the tories - we've had them, banks stealing from us and treating us like crap and now a pandemic. Folks really don't need flippant flick offs like this.
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Tim Mitchell 🌹💙
(@timothygmitch) reported
@Soxthewavingcat @EE Just jack them, I'm with sky, £5 a month sim only contact, unlimited calls and texts and 2GB of data every month which can be rolled over for 3 years. I've never run out of data and have 20GB saved to use as I please. 12 months contract.
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💙....June ✈️ 💙
(@June_Foord) reported
@Soxthewavingcat @EE Soo @EE are you gonna respond for this awful customer service???
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Lolly
(@Lolly169) reported
@EE hi, Ive just bought a sim only pay monthly plan for 160bg @ £20 a month but it ls only showing as 80gb, can you help please?
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Alaa
(@alooshal5) reported
@EE Based in the US and need to contact customer services or speak to someone about my contract and changing it. How can I do this? Contact us option on the website is not helpful.
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Lee Richardson
(@leedrich) reported
@EE HELP! Just joined. You’ve sent and taken my direct debit payment. I’m STILL waiting for a SIM card. Therefore #noservice or #nocontract I’ve asked three times for a SIM card, nothing has arrived. Therefore the monthly contract payment needs refunding. #poorcustomerservice