EE Outage Report in Spennymoor, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Spennymoor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Spennymoor, County Durham, England
The most recent EE outage reports came from the following cities: Durham, Houghton-Le-Spring, Stockton-on-Tees, Newton Aycliffe, Seaham, Chester-le-Street, Darlington, Peterlee, Ferryhill, Stanley and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Phone | |
| Houghton-Le-Spring |
Phone | |
| Stockton-on-Tees |
Wi-fi | |
| Newton Aycliffe |
Internet | |
| Seaham |
Internet | |
| Chester-le-Street |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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Mark Thornton
(@big__dave_) reported
from
Darlington, England
@EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Josh Palin
(@Palin1993) reported
from
Darlington, England
@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Williams
(@Paulwilly72) reported
Dear @EE. My WiFi went down last night so I switched to my mobile data. You can imagine my surprise when I got full 5G signal! Thanks for letting me know!
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Andy R Hessey
(@arhessey) reported
@EE just had a call from one of your “contact centres” giving me a discount on my bill. They didn’t even try and pretend they were real much less go 5 rounds with me on the #DirectMarketingAct. Poor show. I expect better scam calls than that! CLI - 01997 617576
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james richardson
(@acjimbo) reported
@EE that number has the same automated options, which don't help me. Where can I speak with someone?
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Patricia Farmer
(@patjohnfarmer26) reported
@bt_uk @EE Can l return to bt as l see no prospects of Outreach returning job marked complete while l have no service
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Daniel Barnes
(@danbar1975) reported
@EE is there a problem with masts around Christchurch as my iPhone isn’t working on mobile network?
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Kirsty Limacher (She/Her)
(@KirstyLimacher) reported
Well despite the issues with @virginmedia I'm still up and working hot spotting from my @EE phone. Now thankful I got what seemed like a ridiculous 100GB of data when I renewed...
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Kyle Gibbon
(@GibbonWorld) reported
@EE had phone stolen - you send an unactivated sim days later for new device.... now have to wait a further 24 hours... I assume you will discount my bill for a problem you have caused? I was told sim would be activated
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Paul Dunn
(@mickyd54) reported
@EE are there still problems with the mast in BH23 1PR area? It was repotedly fixed yesterday and we had Internet all evening but today no connection again
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Zak
(@zakbrownz) reported
Day 7 of @RoyalMailHelp not being very helpful. Keep saying manager has the complaint and it will be sent to @EE but guess what the tracker says differently 🙃
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Ryan Birnie
(@RyanBirnie5) reported
@EE Protecting vulnerable customers suffering from financial hardship whilst creating the financial hardship. Good logic EE. Still, advertising the same products but for cheaper for new customers after the existing customer price increase. I smell 💩