EE Outage Report in Spennymoor, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Spennymoor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Spennymoor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Spennymoor, England
The most recent EE outage reports came from the following cities: Crook, Chester-le-Street, Stanley, Consett, Durham, Newton Aycliffe, Stockton-on-Tees, and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Crook
|
TV | 5 days ago |
|
Chester-le-Street
|
9 days ago | |
|
Stanley
|
Internet | 1 month ago |
|
Consett
|
Total Blackout | 1 month ago |
|
Durham
|
Internet | 1 month ago |
|
Newton Aycliffe
|
Phone | 2 months ago |
Community Discussion
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EE Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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John Adams (@Johnad25) reported from Durham, England@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Paul (@PaulMan107) reported from Crook, England@EE seem to be upgrading the network every couple of weeks. I gave no service.....again!
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Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England@EE are you guys still working need help asap xx
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England@EE They have no idea that the problem!
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John Adams (@Johnad25) reported from Durham, England@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Chris Russ (@chrisfruss) reported from Spennymoor, EnglandMyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Laura Crawford (@lcrawford1983) reported from Langley Park, England@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Ben Elliott (@BenJohnElliott) reported from Ferryhill, England@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Eddy39 (@eddygraham39) reported from Craghead, England@EE submitted a complaint over a week ago via email. It’s not been answered.
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Andrew Tonge (@tongey93) reported from Bishop Auckland, England@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Michael Young (@micky9nufc) reported from Lanchester, England@EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier
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Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Oliver (@MarkOliver62189) reported@EE 2/2 and i was surprised that EE thought that this would be the case. I asked if the transfer should be delayed ? NOT POSSIBLE!!!!! i asked if we could cancel the order and start again? NOT POSSIBLE!!!!! another one to follow 2 continued…
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Subutai (@tineyeye) reported@EE Your service is getting obsolete rubbish now. Even worse than Lyca
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runnerC (@RunnerC11) reported@MarinaPurkiss @EE Change to another service provider
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kitty cool (@kathlee90362759) reported from Glencoe, Scotland@MarinaPurkiss @EE Cancel go to Vodafone . Write or to the phone ombudsman.
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Nicholas Alexander (@nalex) reported@TVK_Performance @MarinaPurkiss @EE This happens to many customers who are not journalists. Maybe the problem is systemic.
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Mark Oliver (@MarkOliver62189) reported@EE I asked for the supervisor to call me back when they were free again. this has NOT happened. EE seem to be lacking understanding of how the world works, ie logistics or customer expectations. I'm sad to say i'm still looking for an alternative. END
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Nicholas Alexander (@nalex) reported@MarinaPurkiss @EE Phone companies should be regulated.... They provide a lifeline service and if their billing is wrong there must be recourse that is free and available. I have had terrible issues with another company. It took a year to sort it.
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Barry Richards 🇺🇦 (@Barry__Richards) reported@MarinaPurkiss @EE Fight it all the way Leave bad reviews Find an honest provider Everyone should do this.
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Animal Magic (@AnimalMagic123) reported@MarinaPurkiss @EE Contact trading standards. I had a similar problem and they sorted it out.
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ᴰᵃʷˢ ♕ (@DAWS_ON_) reported@griffc__ @EE Haha.. emergency calls only.. mad how crap they've gone