EE outages and service status in Spennymoor, England
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- EE generated 1 outage signal in the last 24 hours around Spennymoor, including 1 direct report.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received Sep 11, 12:57 PM GMT+1.
- Phone (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Spennymoor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Spennymoor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Spennymoor, England
The most recent EE outage reports came from the following cities: Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 19 hours ago |
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Phone | 3 days ago |
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Phone | 10 days ago |
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Phone | 17 days ago |
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Phone | 18 days ago |
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Phone | 22 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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EE Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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Graeme C. Halloway (@Churchill59) reported from Bishop Auckland, England@EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!
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Mark R (@MarkR1892) reported from Peterlee, England@EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Lauren Vardy (@LiiL_Laauren) reported from Sunderland Bridge, England@EE your website is rubbish. I can’t login it’s so frustrating 😤
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Dezy Ward (@DezyByers33) reported from Spennymoor, England@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
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Leanne Carter (@_Leanne_Carter) reported from Preston-on-Tees, England@EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Joe (@Joe__Monty) reported from Stockton-on-Tees, EnglandAccidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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Luke 🦖 (@luke_mxnt) reported from Durham, England@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
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Chris Russ (@chrisfruss) reported from Spennymoor, EnglandMyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Ben Elliott (@BenJohnElliott) reported from Ferryhill, England@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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John Adams (@Johnad25) reported from Durham, England@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England@EE are you guys still working need help asap xx
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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miss W (@bevwils54169636) reported from Stockton-on-Tees, England@EE Well i live in a small village and my daughter got a new I phone on ee. The reception was terrible she is 20 and just wanted to be on social media also she could never receive a call. We did complain but a few months half price was all they could manager.
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Robinson (@apr9999) reported@EE Spent 73 minutes on phone with Sebi (23 mins), Graham (12 mins) & Henry (38 mins) of EE earlier. I have a big issue that Henry promised he would find a solution for & then call me back. That was nearly 5 hours ago! He initially said he'd be back to me in 10 minutes. DISGRACE!
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Kate (@kitkat_wba) reportedActually impossible to speak to @EE. An hour and 15 min wait is a joke. Won't even let me sign in online because the account was set up wrong. Guess just stick with broadband that keeps dropping out. May be best to switch.
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cliff cook (@cliffc100) reported@TheDealEnvoy @EE This applys to anyone from any company or organisation that sends you a one time passcode the genuine company will never ask for this code anyone doing is a scammer trying to access your account
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Les Cashmore (@LesCashmore) reported@EE @sophie_reed98 I never understand why companies reply with “contact our team & they will assist” good customer service starts with EE taking the lead to contact the customer & directly assist the customer, if EE or any company value loyalty make the effort to keep your customers, it’s just lazy
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Malcolm Sillick (@Malcolm_Sillick) reported@LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!
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Luke Maguire (@_LukeMaguire) reported@JacobiteJen Which network? I’m like this with @EE 😒
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David Physick (@Fizzinnf) reportedWhen is @EE going to sort out its signal in #Woodbridge so it is possible to use the car parking app? Decent signal in #Felixstowe. An annoying first world problem.
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CraigH (@cragz_uk) reported@stuuk11 @LeilaniDowding @EE Copper is being phased out for Fibre Optic not WIFI. Maybe its different for mobile companies but you would have to be insane to get your home phone and internet service with a mobile network company.
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Tom Pascoe (@tompascoew) reportedAfter 25 years of being with @EE, Orange before, I have finally had the time to cancel my account. After creeping roaming charges in (especially data) that never used to exist and increasing prices yearly it feels fantastic. Bye!
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MK 🇬🇧 (@mk_hostile17) reported@GillRaeWalker @LeilaniDowding @EE Conventional PSTN is being shut down. Conventional landlines are now delivered over your broadband connection. Your conventional telephone plugs in to the router and voice calls are digital Broadband connection may be fixed wireless access but this has got nothing to do with WiFi