EE Outage Report in Spennymoor, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Spennymoor, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Spennymoor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (29%)
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Total Blackout (14%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Spennymoor, County Durham, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Stockton-on-Tees, Durham, Darlington, Peterlee, Seaham, Ferryhill, Stanley, Bishop Auckland and Consett.
City | Problem Type | Report Time |
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Internet | ||
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Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Spennymoor, England
Latest outage, problems and issue reports in Spennymoor and nearby locations:
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DelienaEU (@RosieBrent) reported from Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Tom Fahy (@TomFahyNo1) reported from Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Andrew Tonge (@tongey93) reported from Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Mark Thornton (@big__dave_) reported from Darlington, England
@EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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toby hodkinson (@whoabetty84) reported from Darlington, England
@EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England
@EE They have no idea that the problem!
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Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Bob Simpson (@bsimopaz) reported from Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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Josh Palin (@Palin1993) reported from Darlington, England
@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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Laura Crawford (@lcrawford1983) reported from Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Eddy39 (@eddygraham39) reported from Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England
@EE are you guys still working need help asap xx
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John Adams (@Johnad25) reported from Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Ben Elliott (@BenJohnElliott) reported from Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Toby King (@kingstoby1) reported
@howinator @EE I understand the lack of stock due to Covid. That's fine but i mean with no understanding of when anything is coming. It's a nightmare. Not the worst release the past few months though
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keelo (@makende69) reported
@EE Lol no sense of customer care
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Danielle (@danielle0591) reported
@EE my partner ordered a ps5 in November and YOUR courier has messed up but apparently you’re not going to help him ! Disgusting service
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Alf Garnett True Blue 🇬🇧🇬🇧🇬🇧🇬🇧 (@alfgarnett54) reported
@EE Would be nice if EE could fix the mast in my area, its been broken for weeks.
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izzy (@igsaunders) reported
@EE iphone 12 Pro Max 256gb in silver (after ordering gold and not being informed sold out), keep getting told it will be dispatched in 1 day and not receiving anything. i am going to have to cancel and stay with vodafone which is a shame as will end up with no phone or contract
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10xeverything (@10xeverything1) reported
@EE Hi can you help with my confirmed iphone12 pro max order please. Ps would love a response :-)
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Adrian (@AdrianRemedios) reported
@EE I've been asked to contact you for an unlock code by @SamsungUK for a device that was purchased on a samsung online store but locked to your network. Can you please assist if I provided you all the details?
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Christine Hastie (@christineh182) reported from Prestonpans, Scotland
@EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!
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Gazza 27 (@27_gazza) reported
@EE Brighten my day with slow internet, deliveries awol and worst of all no reply. Magic my day is sorted 😡
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Kimberley Anne (@Kimbles_23) reported
Great. No internet thanks to @TalkTalk, no signal on my @EE work phone and my laptop won’t connect to my personal iPhone so this meeting I’ve got in ten minutes is gonna go well 🙄🙄🙄