EE Outage Report in Peterlee, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Peterlee, County Durham, England
The most recent EE outage reports came from the following cities: Durham, Newton Aycliffe, Seaham and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Internet | |
| Newton Aycliffe |
Phone | |
| Newton Aycliffe |
Phone | |
| Seaham |
Internet | |
| Sunderland |
Phone | |
| Washington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Steph petch
(@steph_petch) reported
@EE why is stuff like only fans not working on data
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Gareth F
(@EliteGarethF) reported
Absolutely disgusted with @EE upgrades/customer service! If all advisors are like that wouldn’t be shocked if people leave in droves!!
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Amel
(@AmelSeddaoui) reported
@EE explain to me how you’ve managed to cancel our broadband without any contact from us, tell us it will be 2 weeks before you can fix the wifi, charge us for the month and then try to make us pay £127 to leave when it is you that have made the mistake somewhere down the line.
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Natalie Allen
(@njallen82) reported
@EE So because I have a low credit rating I need to pay EE more money? Like I said £60 a month is a lot of money for nothing, surely EE have a duty of care to help make bills more manageable?
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Séan Bowe Videos 🏁✈
(@SeanBow3) reported
from
Barnet, England
@EE hi, can you please help my try and fix the issue I am having which is preventing me from connecting to the EE Underground Wi-Fi network?
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Brendan
(@BrendanM1983) reported
@VodafoneUK terrible service re. replacement phone. Insurance t+c claims a next day replacement! Day 5 and still no phone. Fobbed off with “a system error” and no offer of compensation or expedited delivery! Will be switching to @EE when contract ends
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Derek Carter
(@DMGcarter) reported
from
Portadown, Northern Ireland
@EE hi, EE customer here. I've stopped receiving texts from family in USA, and they aren't getting my texts from UK. Is there any possible reason why this would be the case?
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Stuart Pearce
(@stuart_pearce) reported
@Vinch12345 @EE Never go direct to the network it's a rip off.
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⸉ᴷỾⱽª ⸉ᴷỾ ꪜ
(@SkyvaSky) reported
@EE My network is down. It says ‘No SIM’ when sim is inside.
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Liv
(@LivWojniak) reported
@EE I’m having this issue again - can you help me please