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EE Outage Report in Peterlee, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Peterlee, County Durham, England 06/06/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. Phone (23%)

    Phone (23%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Peterlee, County Durham, England

The most recent EE outage reports came from the following cities: Sunderland, Chester-le-Street, Seaham, Durham, Peterlee, Houghton-Le-Spring and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomSunderland Internet
United KingdomChester-le-Street Phone
United KingdomSeaham Internet
United KingdomDurham Phone
United KingdomChester-le-Street Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • chrisfruss Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shirlie66 Thats All Folks. :) (@shirlie66) reported

    @EE what is going on? Apps not working...cant make calls and no Internet...

  • km6966 kevin (@km6966) reported

    @MarcAllera @EE You need to provide a decent 4g service first. Can't get signal or calls constantly disconnect, that's if you can understand what the caller is saying.

  • RachelADarke Rachel Darke (@RachelADarke) reported

    Hi @EE - I see from my texts that I have been submitting complaints about my service since April 2018. I am completely tied in with you despite pleading with you to let me leave. Apparently there is work going on on masts near here and so I can't make calls, including

  • mandrew1221 Andy sutton (@mandrew1221) reported

    @EE Good afternoon is there a problem with handsets. I can't access any apps?

  • bobsgraham Bobbie Graham (@bobsgraham) reported

    @ee what is going on with your mobile phone service in the IG8 postcode area. It will@not even connect to your helpline. This has been going on since last week. When do you expect it to be rectified before we all find other providers?

  • moonstone83 maryann mcdonald (@moonstone83) reported

    @ee I am absolutely appalled by your customer service you should be acting with some level of compassion during this lockdown but not you you just think about yourselves. You lure people in telling us you’re no1 for customer service! Yet to see it!!

  • Elliep_IAAHR Ellie (@Elliep_IAAHR) reported

    @EE just spoke to Scott in customer services and he was brilliant! Really went the extra mile to help me 🥰 #veryhappycustomer

  • therafidrahman man (@therafidrahman) reported

    @EE you are terrible

  • KristawithaK19 Krista (@KristawithaK19) reported

    Is anyone else's banking and email apps crashing or not even opening? I've turned the phone.on and off a few times and nothing works. Not sure if it is a phone or network issue. Help! @SamsungUK @EE

  • Georgeyboy30 Shawzy (@Georgeyboy30) reported

    @Jayjason567 @EE That's happening to mine? Is there a fix?