EE outages and service status in Peterlee, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Peterlee, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- The most recent signal from this area was received Jun 9, 12:56 PM GMT+1.
- Phone (88%)
- Internet (13%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Peterlee, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Peterlee, England
The most recent EE outage reports came from the following cities: Newton Aycliffe, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe
|
Phone | 5 days ago |
|
Newton Aycliffe
|
Phone | 6 days ago |
|
Sunderland
|
Internet | 9 days ago |
|
Newton Aycliffe
|
Phone | 9 days ago |
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Newton Aycliffe
|
Phone | 9 days ago |
|
Newton Aycliffe
|
Phone | 13 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Matthew Adams (@Madams1994) reported from Billingham, England@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Chris Russ (@chrisfruss) reported from Spennymoor, EnglandMyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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lynn graham (@lgchoc1971) reported from Redcar, England@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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John Adams (@Johnad25) reported from Durham, England@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Stephen Chapman (@chappy_ste) reported from Hartlepool, EnglandNo surprise there then.. @EE time and time again ringing me back regarding the problems with my phone not ringing out and shock asking for more examples for this happening 🤬 just getting fobbed off all the time. In the mean time expect me to pay for a service I am not getting
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Ben Elliott (@BenJohnElliott) reported from Ferryhill, England@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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Benjamin Lawson (@benlawson2) reported from Peterlee, EnglandNice 2.7% increase on my phone contract again. Funny that the price of everything goes up expect peoples wages. **** off @EE
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Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Mark R (@MarkR1892) reported from Peterlee, England@EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.
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Paul Rackstraw (@rackysafc) reported from Washington, England@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Gav McElroy (@GavMcElroy) reported from Washington, England@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
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Liam Mellor (@LiamMellor) reported from Redcar, England@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Stephen Chapman (@chappy_ste) reported from Hartlepool, England@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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David Bailey (@Bailz84) reported from Durham, England@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Chris Ryder (@RyderBike) reported from Hartlepool, England@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hashtag McYoloSwag (@MisterCow) reported@EE I made an app to track network failures after your support claimed that there's nothing wrong the network, activated it for my drive home and got 4 recorded outages in under an hour. I'm going to keep logging your service failing, who should I email my findings to?
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Billy (@Tomcat1006) reported@EE They haven't; were on the phone for over an hour! So now I have to call tomorrow to cancel my contract because I have today left on it!
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Rach ⚽ (@RoyKentsSocks) reported@EE I recently ordered full fibre with digital home phone incl a handset. The hub arrived last week with a note saying the handset would follow due to stock levels. Our service is now up and running, order marked as complete and the handset is on our bill but still not received.
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Patrick Hölscher (@allnewtomorrow) reported@TomTugendhat @O2 @EE Who is virtue signalling? "But we’re spending £4.5 billion in bike lanes and crossings" Know what Paris now also has? Far superior bike infrastructure, in addition to their better mobile network buildout. Perhaps you should have countered 5G fears better when in government.
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Garry Walker (@GarryWalker) reported@EE you turned my internet off erroneously and now wont reconnect me for a week. Your company should be shut down by trading standards or you should be forced to rename your company somewhere sometimes. You really have f'ed me in the a when I really didnt need it. I hope you all catch ebola.
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Nasrul (@nasrulg7) reported@England @EE What was the first thing you noticed at senior level that youth football never prepared you for? #LionsDen
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Ben Jenkins (@benjenkins_ldn) reported@EE I’ve called to get my PAC. 9 years of loyalty destroyed. Shocking how careless you were with my account and the serious consequences of your actions have had on me. Can you direct me to how I provide a formal complaint?
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MarkSpeaking 🔶#LibDem #CheshamAndAmersham (@markspeaking) reported@TomTugendhat @O2 @EE Things that never happened
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Krish (@krish_shah1999) reported@jamie_wallis @EE @TomTugendhat I’m also with EE in London, frequently have issues - had zero signal at Liverpool Street the other day!
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Al Sam (@apsamuelson) reported@TomTugendhat @O2 @EE Shall we contact the Disasters Emergency Committee and have them run a fund raiser for you?