EE Outage Report in Peterlee, County Durham, England
Why is my EE service not working?
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Peterlee, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Peterlee, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Sunderland, Durham, Newton Aycliffe, and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street
|
9 days ago | |
|
Sunderland
|
Internet | 15 days ago |
|
Sunderland
|
Internet | 20 days ago |
|
Durham
|
Internet | 1 month ago |
|
Newton Aycliffe
|
Phone | 2 months ago |
|
Newton Aycliffe
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
-
John Adams (@Johnad25) reported from Durham, England@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
-
Rachel Briggs (@RachelLBriggs) reported from Sunderland, EnglandI don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
-
Chris Ryder (@RyderBike) reported from Hartlepool, England@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
-
John Adams (@Johnad25) reported from Durham, England@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
-
Chris Russ (@chrisfruss) reported from Spennymoor, EnglandMyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
-
steve barnes (@stegley1981) reported from Sunderland, England@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
-
Liam Mellor (@LiamMellor) reported from Redcar, England@EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help
-
Darren (@DarrenMorgan) reported from Washington, England@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
-
Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
-
Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
-
David Bailey (@Bailz84) reported from Durham, England@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
-
Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England@EE are you guys still working need help asap xx
-
Ben Elliott (@BenJohnElliott) reported from Ferryhill, England@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
-
Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
-
Liam Mellor (@LiamMellor) reported from Redcar, England@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
-
John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
-
Josh Stephenson (@jstep__) reported from Birtley, England@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
-
Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
-
Chris Ryder (@RyderBike) reported from Hartlepool, England@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Deacon Jon (@Jon_the_Deacon) reported@EE Too far along the process, they knew I was under time pressure too. Then they had the audacity to ask that when the customer service questionnaire comes that I give them a 9!
-
clare troy (@claret640) reported@EE any problems in g52 area my phone doesn’t seem have service
-
Andy 'The Hero'¹³™ (@y2hero) reportedHi @EE, is it standard practice to be told to just "cancel & go" when out of contract & you're holding off on your upgrade due to a network fault in your local area which wont be fixed for a month or so? (fault has been ongoing since January) After 14+ years on tenure too?
-
Rudolf van der Berg (@internetthought) reported@EE You are aware that 4G calling (VoLTE) standardisation is so bad consumers can't know whether 4G calling works? And that emergency calling over 4G has many flaws?
-
Lynzi (@BestLynzi) reported@EE why is your website not working?! Can't get past the same page on a PC, phone or the app!!
-
Steven Murphy (@murf748) reported@EE Said it wrong … phone says NO SERVICE
-
Keepthescore1 (@keepthescore1) reported@wembleystadium @EE getting error after ordering tickets for FA cup final through @ticketsforgood please help!!
-
g (@g44060790) reported@EE hi i need help with something
-
Hathor (@Hathor32563459) reported@EE You insulted me, by implying that I was too thick to read policies. You never admit that you're wrong, and have an appalling attitude. You do NOTHING about your blatant overcharging on PAYG. or your poor signal. You sneer 'sorry you feel that way' as a a dismissal.
-
Mr Stevens (@MrStevens17) reported@EE you’ve carried on my Contract without my permission - wanting to cancel please