EE Outage Report in Peterlee, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (27%)
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Total Blackout (21%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Peterlee, County Durham, England
The most recent EE outage reports came from the following cities: Redcar, Sunderland, Washington, Hartlepool, Seaham, Billingham, Chester-le-Street and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Redcar |
Total Blackout | |
| Sunderland |
Phone | |
| Sunderland |
Internet | |
| Sunderland |
Phone | |
| Sunderland |
Total Blackout | |
| Sunderland |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Mark R
(@MarkR1892) reported
from
Peterlee, England
@EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.
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Luke 🦖
(@luke_mxnt) reported
from
Durham, England
@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Joanne Kennedy
(@jokennedy15) reported
from
Hartlepool, England
@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@EE can you help with an email I’ve received?
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Pitts
(@briavelsjon) reported
@JLittledale @EE Try manually connecting to a different local network. That will either resolve the issue, or prove it to (very likely) an international call bar.
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Erdem Pulcu
(@ErdemPulcu) reported
@EE is there problem with network? I suddenly lost network and cannot make calls anymore? West Oxford area
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Chloe
(@chloenimarshall) reported
@EE I can’t get in touch with anyone as the app doesn’t recognise my account :( can you tell me if there are any known issues in pr9 area
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Chloe
(@chloenimarshall) reported
@EE @MeadowRosss Broadband is down
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nathan.
(@naathanphillips) reported
@EE I have tried, there’s no IVR option that fits my issue, i also do not have time to sit on hold for 30 mins
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Michael Scobbie
(@michael_scobbie) reported
@noodlesisn53081 @EE Mines has been terrible for a while now they are so bad
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Michael Scobbie
(@michael_scobbie) reported
@noodlesisn53081 @EE Mines has been terrible for a while now they are so bad
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Meadow 🌸
(@MeadowRosss) reported
@EE are your systems down
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Meadow 🌸
(@MeadowRosss) reported
@EE are your systems down
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Vic 🌻
(@victoriacarlin_) reported
@EE I changed the account details that the direct debit was coming from, I didn’t cancel the direct debit