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EE Outage Report in Peterlee, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Peterlee, County Durham, England 06/28/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (25%)

    Phone (25%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Peterlee, County Durham, England

The most recent EE outage reports came from the following cities: Washington, Sunderland, Hartlepool, Seaham, Billingham, Chester-le-Street and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWashington E-mail
United KingdomSunderland Internet
United KingdomHartlepool Internet
United KingdomSeaham Phone
United KingdomBillingham Wi-fi
United KingdomHartlepool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • MarkR1892 Mark R (@MarkR1892) reported from Peterlee, England

    @EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.

  • luke_mxnt Luke 🦖 (@luke_mxnt) reported from Durham, England

    @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • Madams1994 Matthew Adams (@Madams1994) reported from Billingham, England

    @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • jokennedy15 Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • Hannah_Coll95 Hannah Collinson (@Hannah_Coll95) reported from Billingham, England

    Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lex_161s lex (@lex_161s) reported

    @EE UK’s best network. Clouds “hold my beer” Not on. I’m paying a pretty penny for high speed 5G mobile data. Except as soon as a cloud appears I’m getting a consistent 1mbps and less. Absolutely 💯 a joke.

  • PhilipRobi85305 Philip Robins (@PhilipRobi85305) reported

    @EE where's my service ?

  • linzib714208 linzib (@linzib714208) reported

    @EE officially the worst for coverage. I've been having problems with my mobile signal since beginning of April and had problems with my broadband for the last month! Switching to someone else

  • Iceman197119 Philip (@Iceman197119) reported

    @EE ive had no broadband for 4+hours this really is poor service

  • aknmzrk Akin Mizrak (@aknmzrk) reported

    @EE hi, there is something wrong with my plan I believe.. I’ve EE broadband at home along with EE rolling contract mobile plan.. there are some allownances missing and price is different than my deal with EE.. could you help me please?

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @EE You sent a relative a WiFi router. The box wasn't security sealed, (no outer bag), and it's far too big to go through a letterbox due to the poor packaging design. Royal Mail staff can also make a note of the SSID & Password by looking inside, not many people will change it.

  • FPLPapa FPL Papa (Lee) (@FPLPapa) reported

    @EE you and your broadband, your customer care, and your affiliation with @WeAreOpenreach are a rule unto yourself! 2 weeks and 1 day (and counting) - same excuses, same wrong fix date and still no broadband Today’s calls should be used in your training on what not to do & say!

  • lee_fr200 L.A.S (@lee_fr200) reported

    @EE you have the worst phone service I’ve ever encountered and you don’t call customers when you say you’re going to

  • D00000OOOOO Doo (@D00000OOOOO) reported

    @EE I have tried calling you 3 times and you didnt pick up and dropped the line. How can i know you wont do that again? This is really frustrating and terrible service.

  • xmonkey78 Spartan Monkey (@xmonkey78) reported

    @EE Got a txt saying my network will be down for 2 days for repair? Not good enough I pay a fortune on this phone for **** service as it is have to use all data as a result, disgusting