EE Outage Report in Peterlee, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Peterlee, County Durham, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Seaham, Sunderland, Durham, Peterlee and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Internet | |
| Seaham |
Internet | |
| Sunderland |
Internet | |
| Sunderland |
Internet | |
| Sunderland |
||
| Sunderland |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alice March
(@Alice_M_music) reported
@EE I am so disgusted with your service. I bought an apple SE watch in your Beverley store in March this year. I asked for insurance on the watch and I find out today it was never done. The Beverley store blame me for the mistake. Now I have a watch which isn’t covered.
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Trenchy
(@trenchy20) reported
@EE having issues with no signal atall in the clevedon area is this just me or is there a ongoing issue?
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TFitz
(@resjudicata86) reported
@EE why is it so difficult for you to replace a PAYG SIM card after a phone has been stolen? Numerous attempts in store to get this done and your service has been frankly appalling. #CustomerService
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Jim
(@JimCranky) reported
Why are @EE and @BTCare customer services such a bin fire? They can’t even handover a contract between (effectively) themselves and have ended the tv service early so we’re currently missing the @LeicesterTigers game which is the only reason we’re going near BT in the first place
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Lee 🇺🇦
(@uklee) reported
@MarcAllera @ee I made a complaint to your office weeks ago which has not been resolved in sight. There’s been very little communication apart from an email today saying the complaint have been closed for the six time even though it’s not even been resolved.
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Scott
(@ScottyGWood11) reported
@O2 like many signal is utter tripe most places.. is there an issue in general? Full bar 4G and can’t do much if I’m not on wifi? Going to clear my contract and move to @EE it’s been months and months of this.. #o2signal
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Nirave 尼拉夫
(@nirave) reported
@ryanfenwick @LoverOfTechBA @EE 1000% agree. It's a stupid stupid decision. The worse thing is that it makes it pretty crap for roaming as well. What a bloody nightmare tbh
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Jonathan Bruce
(@madmusicalmax) reported
@EE Hello. I need advice please. I would like to change my Apple Watch next month to a newer one (I have the gps & cellular series 6) do I need to cancel my watch plan? and then re-add once I have the new watch ?
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Trevt1972
(@trevt1972) reported
@EE the uk's number 1 network.. 20 minuet wait on phone and 60 minutes wait on chat. May be everyone else has had ten pounds added on their bills 🤔😶
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Benjamin Aboagye 🇬🇭🇬🇧
(@LoverOfTechBA) reported
@nirave @EE Yea this all sorts of bad when it comes to eSim.