EE outages and service status in Peterlee, England

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Peterlee, England

The most recent EE outage reports came from the following cities: Newton Aycliffe, Washington, and Sunderland.

City	Problem Type	Report Time
Newton Aycliffe	Phone	1 day ago
Washington	Internet	4 days ago
Newton Aycliffe	Phone	5 days ago
Newton Aycliffe	Phone	11 days ago
Newton Aycliffe	Phone	18 days ago
Newton Aycliffe	Phone	19 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

• 
  Chris Russ (@chrisfruss) reported 7 seconds ago from Spennymoor, England

  MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

• 
  Ben Elliott (@BenJohnElliott) reported 4 minutes ago from Ferryhill, England

  @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

• 
  lynn graham (@lgchoc1971) reported 5 minutes ago from Redcar, England

  @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

• 
  Luke Hockborn (@LukeHockborn) reported 5 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Marc Johnson (@marc3374) reported 14 minutes ago from Newton Aycliffe, England

  @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

• 
  John Adams (@Johnad25) reported 15 minutes ago from Durham, England

  @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

• 
  Chris Ryder (@RyderBike) reported 17 minutes ago from Hartlepool, England

  @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

• 
  Josh Stephenson (@jstep__) reported 18 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Stephen Chapman (@chappy_ste) reported 19 minutes ago from Hartlepool, England

  @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

• 
  Joanne Kennedy (@jokennedy15) reported 23 minutes ago from Hartlepool, England

  @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

• 
  paula hudson (@Paula_H25) reported 26 minutes ago from Hetton-Le-Hole, England

  @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

• 
  Liam Mellor (@LiamMellor) reported 29 minutes ago from Redcar, England

  @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

• 
  Daniel Hill (@DanielHill21) reported 31 minutes ago from Redcar, England

  @EE can you help with an email I’ve received?

• 
  Richard Perry (@GYSOT3Richard) reported 31 minutes ago from Newton Aycliffe, England

  @EE are you guys still working need help asap xx

• 
  John Adams (@Johnad25) reported 34 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  Gav McElroy (@GavMcElroy) reported 36 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Will (@wjc_14) reported 37 minutes ago from Durham, England

  Why has @EE 4G suddenly become so slow?

• 
  David Bailey (@Bailz84) reported 45 minutes ago from Durham, England

  @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

• 
  Stephen Chapman (@chappy_ste) reported 46 minutes ago from Hartlepool, England

  No surprise there then.. @EE time and time again ringing me back regarding the problems with my phone not ringing out and shock asking for more examples for this happening 🤬 just getting fobbed off all the time. In the mean time expect me to pay for a service I am not getting

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 59 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  C.A.T. (@CATMANU79) reported 5 minutes ago

  @bmstewart2004 Was with @EE who are ****. Just left them for @Virgin £91.99 for e'thing+1gb. Was stuck in a 2yr contract after being forced to switch from BT. Was paying £118.99 for 38mb broadband and ltd. tv service, FTTP not available til this yr, tried to lure me to stay with FTTP. Do one.

• 
  Ant Wilson (@AntWilson15) reported 10 minutes ago

  @EE There multiple people i know having this issue !!

• 
  Johno (@Johno_nufc) reported 10 minutes ago

  @EE not sure what’s going on with the service lately but it’s been very poor for me. In my local area and currently down in the Kent. Can’t even get logged onto my ee account ridiculous!

• 
  Anthony Savage BSc (@TS77UK) reported 14 minutes ago

  @EE They said they can't help as it's from Flow but if I wait 48 hours then it MIGHT fix itself and allow me to order. You missed the main point about cancelling without asking me if a different colour would suffice. But thank you for replying. Colby from Ireland was amazing though

• 
  Gareth Owen (@gjo2405) reported 16 minutes ago

  @EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault

• 
  gal (@gaalloway) reported 16 minutes ago

  @EE HELP

• 
  RageByRich (@RageByRich) reported 19 minutes ago

  @bmstewart2004 @EE are no different. I get a message to extend my contract when it ends in November with "great offers" but I'll be paying £3 more per month through the app (currently £49.99/mo). They want me to "contact customer services" to talk about it but no, I shouldn't have to. I can wait until my contract ends, then go through my Zable Credit Card and take advantage of the same speeds, etc for £25/mo. You want to retain your customer vase, EE should offer the same prices as "new customers" on the app. Which is where we are told to do all our business.

• 
  RageByRich (@RageByRich) reported 21 minutes ago

  @picklefork1965 @bmstewart2004 @EE Yeah, EE isn't a rip-off at all, espcially considering at nearly 4 years, we've had one drop-out on broadband and we rarely go below 900Mbps, when their guarantee is 700Mbps. I'm well aware, just with any company, if you ring up, they'll give you the best possible deal. My whole point is, we shouldn't HAVE to ring up. The deals should be there as standard on the app that they so excessively want, everyone to be on. It's not just EE, every major Broadband/Phone/TV company want you to use their apps. For £100/m we get 1Gig Broadband, Now TV Sports, Entertainment, Netflix and Xbox GamePass. My problem is, the broadband is cheaper for me to let it run the contract down from EE and then apply through my credit card company and get the same broadband speeds at half the price for the same 24 month contract.

• 
  Craig Newby (@Newby13Craig) reported 21 minutes ago

  @EE Appreciate the support

• 
  Martin Elliker (@MartinElliker) reported 21 minutes ago

  @EE And a total waste of time that is - I don’t want apologies, or someone to say sorry - I want a resolution to something that has been going on for nearly a month now - not fit for purpose is how I describe the (non) service I have received from everyone I have dealt with so far