EE Outage Report in Peterlee, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Peterlee, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Peterlee, County Durham, England
The most recent EE outage reports came from the following cities: Houghton-Le-Spring, Sunderland, Newton Aycliffe, Seaham, Chester-le-Street, Durham, Hartlepool, Peterlee, Ferryhill and Redcar.
City | Problem Type | Report Time |
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Phone | ||
TV | ||
Internet | ||
Phone | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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David Bailey (@Bailz84) reported from Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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ANTH (@aanntthh) reported from Houghton-Le-Spring, England
@EE Internet down
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Stephen Chapman (@chappy_ste) reported from Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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ANTH (@aanntthh) reported from Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Daniel Hill (@DanielHill21) reported from Redcar, England
@EE can you help with an email I’ve received?
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lynn graham (@lgchoc1971) reported from Redcar, England
@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
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Joanne Kennedy (@jokennedy15) reported from Hartlepool, England
@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
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Chris Ryder (@RyderBike) reported from Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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Will (@wjc_14) reported from Durham, England
Why has @EE 4G suddenly become so slow?
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Paul Rackstraw (@rackysafc) reported from Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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lynn graham (@lgchoc1971) reported from Redcar, England
@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
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Alan D'Arcy (@weeweegie) reported from Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Matthew Adams (@Madams1994) reported from Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Dezy Ward (@DezyByers33) reported from Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
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Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Stephen Chapman (@chappy_ste) reported from Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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lynn graham (@lgchoc1971) reported from Redcar, England
@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
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Hannah Collinson (@Hannah_Coll95) reported from Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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WestleyConstruction (@WestleyLtd) reported
@EE Terrible phone reception. Avoid ee
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Cameron Brewster (@CarBoyCam) reported
@EE Have you got any issues in the Banbury area? No Service this morning on my iPhone XS Max but it was working fine yesterday evening.
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Seannnybt (@seannyybt) reported
@EE All this is utter crap. Bad customer service poor provider I ended up cancelling my contract. Over 4 hours on phone. All they do pass you on an on. #Halloween #CyberSecurity
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Callum Hurley (@MultiCallum) reported
@EE Additionally, Nreal claim that their contract with EE states that they are not allowed to provide after-sales support for devices sold through EE. This was at EE's request. So I respectfully recommend EE take a good close look at their contract with Nreal and, you know, UK law.
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julie smith (@juliesm75049629) reported
@EE I have been having ongoing problems with my phone for weeks now. Calls dropping/weak signal/no access to internet when out. My phone is a vital lifeline as I have Young Onset Parkinson’s. Local store no help other than telling me I need to pay for potential repairs if found ?
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Mark (@dizzy1441) reported
@EE so mad right now I have missed very important calls today though no signal again I have sent a good bit of time this week trying to sort with yourselves and still the same problems now I have missed my appointment 🤬🤬
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Mⱺ℠ aber irgendwie unheimlich 👻 (@nevali) reported
spent nearly an hour on the phone to @EE attempting to get a SIM activated when the old one never arrived, only to get cut off whilst on hold for the third time
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Callum Hurley (@MultiCallum) reported
@EE This is legally not true. Regardless of the sales method (add to plan), it is a product sold by you in the UK and you are required to adhere to the Consumer Rights Act of 2015 whereby for 6 months it is your responsibility to provide support for repair or replace.
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Alex Turner (@actuk) reported
@EE I could do with your help - I’m abroad and my phone has stopped making/receiving calls, unfortunately I can’t call you to speak about it and your website says online messaging is currently unavailable.
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Mark Raynsford - Look Great Feel Great (@LookGreatPT) reported
@EE morning - rarely have signal issues, but the service status checker is still flagging issues in our area for 5 days now? Registered for updates but any chance of finding more progress ?