EE Outage Report in Peterlee, County Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (34%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Peterlee, County Durham, England
The most recent EE outage reports came from the following cities: Sunderland, Durham, Redcar, Seaham, Hartlepool, Chester-le-Street, Washington, Billingham and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Durham |
Internet | |
| Redcar |
Internet | |
| Seaham |
Phone | |
| Sunderland |
Wi-fi | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
-
Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
-
ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
-
David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
-
Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
-
Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
-
lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
-
Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
-
Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
-
Joanne Kennedy
(@jokennedy15) reported
from
Hartlepool, England
@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
-
Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
-
lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
-
Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@EE can you help with an email I’ve received?
-
ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
-
lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
-
Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
-
Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
-
paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
-
Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
-
Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
-
Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Rach Betts
(@Rach_b23) reported
@EE @tattooed6ear Can you reply to me EE? Not sure why my messages are being ignored but been trying to seek help for 24 hours?
-
Charley Wood ❤
(@charleywood22) reported
@EE I'm having a problem with my I phone people are leaving me voicemails and they aren't coming through for days after? Not ideal as I use this phone for business. Do you have any idea how I can resolve it?
-
StealthAutistic
(@AutisticStealth) reported
@EE Hi Russ. Thanks for responding. They have been told they cannot cancel. I understand they will be looking further for advice as the vulnerable person is not aware of the consequences of what they have signed up for. Hopefully, a good store manager will see the difficult situation
-
Sheri Copeland
(@SheriCopelandUK) reported
@EE Absolutely shocking experience this afternoon from your live chat. No help available online, told to go into store or use whatsapp to contact someone! Business customers unable to access tech help online chat, for some weird reason.
-
ja gunners ja!!!
(@v4v4_v00m) reported
@EE has there been an update to my 5GEE 2021 router? I’m having connection I issues since this morning.
-
Jess leigh
(@_jxssleigh) reported
@EE Signal issues? emergency calls only and EDGE since January! I’ve called every month multiple times to get fobbed off. Finally get through to level 2 technical team who send a new sim for one phone out claiming that’s the problem with both phones🥴 pro tech team yeah right.
-
Matt Etchells
(@mattetchells) reported
@EE any thoughts on this one are are you also at this company meeting like the rest of your help desk?
-
Jake Eastley
(@jake_eastley) reported
@ashforth_emma @EE Don't do ot guys. Mines been awful for the past year. Cant even get Netflix in kids bedroom
-
TheChilliPod
(@PodChilli) reported
@EE do you know if there's an outage in OL4 area? Struggling to get any data through.
-
StealthAutistic
(@AutisticStealth) reported
@EE Looks like the store manager was definitely NOT helpful and prone to telling a few porkies. Hoping friend is now being helped by a colleague in telephone CX services. 🤞 not good when responsible selling goes wrong. Thanks for help.