EE

EE Outage Report in Peterlee, County Durham, England

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The latest reports from users having issues in Peterlee come from postal codes SR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Peterlee, County Durham, England 12/03/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Peterlee, County Durham, England

The most recent EE outage reports came from the following cities: Peterlee, Sunderland, Washington, Newton Aycliffe and Seaham.

Loading map, please wait...
City Problem Type Report Time
United KingdomPeterlee Phone
United KingdomSunderland Phone
United KingdomWashington Phone
United KingdomSunderland Internet
United KingdomSunderland Internet
United KingdomNewton Aycliffe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • MichaelChapmanJ Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • chrisfruss Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • jstep__ Josh Stephenson (@jstep__) reported from Birtley, England

    @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • YRFavScientist Cleopatra_BMS🔬 (@YRFavScientist) reported

    @EE why did you just steal money out of my account when I’m not even your customer anymore ????

  • Gary_Ormond_Psy Gary 🇬🇧🇺🇦 (@Gary_Ormond_Psy) reported

    @EE Southgate's fixation on "causes" is directly responsible for England's terrible showing at the Nations Cup. They play like that in Qatar, & they're out in the group stages.

  • barlycurf Caz 🦦 (@barlycurf) reported

    @EE We are now into Week 8 of having little to zero signal. Have just submitted my cancellation request 😴 Great when it was good, but I refuse to carry on paying for something that i don’t get!

  • h0useplant Luce ✨ (@h0useplant) reported

    @EE my bill didn’t go through on 1st July but I hadn’t realised because my banking app was down, didn’t realise until 2nd so rang to resolve advisor told me I’ve paid even though the money is still sat in my account but no sign of it being taken again.

  • 14Stuey Stuey 14 (@14Stuey) reported

    @craigbromf @EE Poor results will be his downfall, but just like this video, you'll pick and choose rather than than see the whole picture.

  • Craig28Davies Princy (@Craig28Davies) reported

    @EE your customer service is trash 🗑

  • Janus8822 Janus (@Janus8822) reported

    @EE @berkobank Well *******, if there's a yougov study then it must be true! And whether or not you may feel something to be true doesn't actually make it so, so it's a completely useless study.

  • rickoshananigan rickster (@rickoshananigan) reported

    @EE @HobbitStumpy A YouGov poll? Yeah, because they're never bias, or used to direct certain narratives... Abuse go both ways. You'd think you'd learn from the misfire that Gillette did, by lumping all men together.

  • 180deedee sarah (@180deedee) reported

    @EE Hi Nathan, I have now left the area and unfortunately when I did the signal was still appalling. I will be back there in the near future, so if there is still an issue I will tweet again

  • bengarrick14 ben garrick (@bengarrick14) reported

    Usually quite happy with @EE but they have failed massively to resolve my complaint - 4 x chat agents, 1 x 45 minute phone call. Is it too much to ask for someone to call and speak to me and handle my complaint efficiently? #outofcontract #shouldistayorshouldigo