EE Outage Report in Peterlee, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (34%)
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Total Blackout (14%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Peterlee, County Durham, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Sunderland, Billingham, Newton Aycliffe, Seaham, Washington, Hartlepool and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Phone | |
| Sunderland |
Internet | |
| Chester-le-Street |
Phone | |
| Chester-le-Street |
Phone | |
| Sunderland |
Internet | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@EE can you help with an email I’ve received?
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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alysha smith
(@__leeeesh) reported
@EE being an EE customer and getting bumped enough as it is ?? Are we getting a bill free month for still being switched off ?????? 🙄🙄🙄🙄🙄
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Emily Firth
(@EmilyFirth17) reported
@EE is there some issue with signal/network connection in LS1? Me and multiple colleagues have had no signal in our building all day
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Dylan
(@Mozzla_) reported
@EE I am still having an issue
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NorthernCockney
(@NCockney) reported
@EE You can't pay your bill online because ONCE AGAIN your useless my EE web is not working. For a communications company, you have the worst online systems on the planet!
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Gav McElroy 🇬🇧
(@GavMcElroy) reported
Is it just me or has the signal on @EE gone down the pan lately? Absolutely crap!!
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Dr Aimee Grant ♿ (she/they)
(@DrAimeeGrant) reported
I've been an @EE customer for years. I got a text a few days ago saying they were pretty much doubling the cost of my contract. @MoneySavingExp told me you can now get your PAC code with one text and that I could get a similar deal with @ThreeUK for half of the original cost.
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RedRach
(@Crazy_Rach) reported
@EE I recently upgraded my mobile phone and contract and I have just received my bill and it it’s is charging me for 2 separate numbers. I never wanted a new number or line. Just an upgrade with my current number.
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Alexander Farr
(@ThatDamnGolfR) reported
@EE are quite literally ***************.. starting to lose track how many times there’s an issue in my area which means no service whatsoever.. is it upgrade time yet??
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Richard brawley
(@Tricky_1984) reported
@EE Yes I'm back in uk now but it was strange I couldn't get 4g on the Vodafone network in Berlin but when I forced connection to O2 it worked fine
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🏁🏁
(@co_devante) reported
@EE I'm having issues with delivery my parcel was supposed to be delivered today and the person came and never rang the door number yet took pictures now I'm waiting another day for delivery