EE Outage Report in Peterlee, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Peterlee, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (40%)
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Internet (35%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Peterlee, County Durham, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Durham, Newton Aycliffe and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Internet | |
| Durham |
Phone | |
| Newton Aycliffe |
Total Blackout | |
| Chester-le-Street |
Phone | |
| Sunderland |
Internet | |
| Chester-le-Street |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Peterlee, England
Latest outage, problems and issue reports in Peterlee and nearby locations:
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Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@EE can you help with an email I’ve received?
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Joanne Kennedy
(@jokennedy15) reported
from
Hartlepool, England
@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nikie Tweets
(@butterfly_pie) reported
@EE I am abroad trying to top up with a voucher I purchased and I can't even get a return message when requesting my balance...I need to top up, I have had no problems with this in the past
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Nikolaj Hansen-Turton
(@nikolajht) reported
Why @EE why don’t you support ESIM transfer! I have to pay 50p for a far worse experience. My phone number still just shows as a bunch of 000000
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Paul
(@TheCarTrader) reported
@ee I scanned QR codes at 11 this morning for 2 lines Esim but still no service. Any ideas please?
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Simon
(@sihoughton) reported
@Waynelittlewood @EE Again. Insurance has nothing to do with it. The charge is completely down to the company. EE can chose not to implement the charge but are doing so because they can get away with it.
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a406🇾🇪
(@a406k) reported
I have seen the light ever since i moved to @EE i have 5G signal in my room idc if i am paying double of what i used to pay but worth the money
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Dave Morrison
(@DaveMor16686271) reported
@EE What 5G I have a 5G phone and never once picked up a 5G signal.
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Wayne Littlewood
(@Waynelittlewood) reported
from
Southport, England
@sihoughton @EE It’s got everything to do with it. They are doing it because they no longer have concessions in the EU. Like there’s no EU Medical insurance so if some idiot breaks their leg in Benidorm there’s no insurance and it will cost a fortune.
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Goldieboylazy88
(@Goldieboylazy) reported
@EE I keep getting "emergency calls only" I'm not getting any signal whatsoever what is going on!! Signal issues are getting worse!!! I've restarted my phone several times
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Scott Bazeley
(@ScottBazeley) reported
Imagine how cool it would be if @ee 's upgrade page worked!! It's only been broken for at least a year that I'm aware of.
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Andy
(@AndyE975) reported
@Royzer76 @EE Exactly the same experience here: called EE at 13:00 on launch day (among the very first calls), ordered, paid, & assured it would be with me today. Now been notified that delivery has been delayed for 14 days. Really shoddy service & very disappointed #ee #iphone13