EE outages and service status in Peterlee, England

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Peterlee, England

The most recent EE outage reports came from the following cities: Sunderland, Newton Aycliffe, and Hartlepool.

City	Problem Type	Report Time
Sunderland	Wi-fi	5 days ago
Newton Aycliffe	Phone	6 days ago
Newton Aycliffe	Phone	7 days ago
Newton Aycliffe	Phone	12 days ago
Newton Aycliffe	Phone	14 days ago
Sunderland	Phone	18 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

• 
  Josh Stephenson (@jstep__) reported 8 seconds ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Marc Johnson (@marc3374) reported 5 minutes ago from Newton Aycliffe, England

  @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

• 
  Matthew Adams (@Madams1994) reported 7 minutes ago from Billingham, England

  @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

• 
  John Adams (@Johnad25) reported 9 minutes ago from Durham, England

  @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

• 
  Luke Hockborn (@LukeHockborn) reported 10 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  ANTH (@aanntthh) reported 12 minutes ago from Houghton-Le-Spring, England

  @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

• 
  Stephen Chapman (@chappy_ste) reported 14 minutes ago from Hartlepool, England

  @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

• 
  Chris Ryder (@RyderBike) reported 14 minutes ago from Hartlepool, England

  @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

• 
  Luke 🦖 (@luke_mxnt) reported 22 minutes ago from Durham, England

  @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

• 
  Daniel Hill (@DanielHill21) reported 23 minutes ago from Redcar, England

  @EE can you help with an email I’ve received?

• 
  Mark R (@MarkR1892) reported 31 minutes ago from Peterlee, England

  @EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.

• 
  Rachel Briggs (@RachelLBriggs) reported 33 minutes ago from Sunderland, England

  I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 34 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  John Adams (@Johnad25) reported 38 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  lynn graham (@lgchoc1971) reported 46 minutes ago from Redcar, England

  @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

• 
  lynn graham (@lgchoc1971) reported 47 minutes ago from Redcar, England

  @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

• 
  Dezy Ward (@DezyByers33) reported 48 minutes ago from Spennymoor, England

  @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

• 
  Alan D'Arcy (@weeweegie) reported 54 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  ANTH (@aanntthh) reported 55 minutes ago from Houghton-Le-Spring, England

  @EE Internet down

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 57 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bodz84 (@AFCBUDDY85) reported 8 minutes ago

  @_Shareen267 Cant comment on Virgin, as its not available in my area. @BT was brilliant, but the prices became ridiculous @EE (basically BT now) customer service is extremely good. Wifi isnt bad. downside, current price is £80+ a month with two boosters. so will see whats available in Sept.

• 
  Stanley_Peacorp (@Stanley_Peacorp) reported 11 minutes ago

  @EE When I was changing my contract I was told I could never downgrade and had to stay at the highest plan.

• 
  Jane Keywood (@Janeyk12) reported 14 minutes ago

  Shocking service from @EE, says open until 9 get closed message, can’t update my account online - no extra help just ring, try to ring wont let me speak to anyone…appalling and distressing, just going around in circles…TERRIBLE

• 
  SleepingBeauty 😴 (@britishchick21) reported 15 minutes ago

  I’m getting no signal in places I used to always have signal lately, what’s up with that @EE

• 
  F3spirit (@originaf3spirit) reported 17 minutes ago

  @EE we have 6 days of intermittent services. Access to account challenging. EE have given another customer reimbursement of a monthly charge for a days interrupted service Another customers restrictions? Why?

• 
  Harry (@Harry_White96) reported 19 minutes ago

  @EE internet struggling at half 10 at night with just my Xbox connected to it is a ******* joke. I'm paying for an apartment WiFi "optimiser". Reported this so many times but just get sent to a bullshit AI chat that doesn't help

• 
  Dale (@gde_dale) reported 20 minutes ago

  @EE Because the hotspot appears to be from someone's home router, and I'm not sure they are aware someone else could be using their phone line to get access to ee public network services

• 
  🗽💋Michelle💙😎 (@ChelBelle1983) reported 20 minutes ago

  @ee how am I supposed to pay my phone bill when the app has been down for about a week?

• 
  Vocal and Proud (@Vocalandproudx) reported 22 minutes ago

  Shocking customer service from @EE After months of data issues, I’m told they don’t guarantee a working data service. So what am I paying for? Happy to take customers money but dismiss genuine concerns instead of fixing them. Overpriced with poor service. AVOID @EE @Ofcom

• 
  Jane Keywood (@Janeyk12) reported 23 minutes ago

  @EE I tried more than once, never managed to get a person without your automation ending the call and now raised a complaint as well. Not good enough, a vulnerable consumer would be highly distressed by this apauling service