EE Outage Report in Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Durham, England
The most recent EE outage reports came from the following cities: Washington, Bishop Auckland, Sunderland, Peterlee, Gateshead and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Washington |
Phone | |
| Bishop Auckland |
Phone | |
| Washington |
Phone | |
| Sunderland |
Internet | |
| Peterlee |
Phone | |
| Sunderland |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David Cheesbrough
(@DavidCheesbroug) reported
@EE well phoned upto leave ee. Didnt seemed bothered bout keeping me as a customer. Moving on cheers
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Galactic Bloke
(@Lego_Yoda) reported
@reaverman @sophielouisecc @EE What a brainwave. Yes. A poster saying “VIOLENCE IS BAD” would totally nail it. Don’t differentiate the message. The target audience. Carry that message on certain channels where it could be seen by certain groups more readily. Just a blanket single message. Genius 😬
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Courtney
(@tw4tf4ce) reported
@EE received my new phone and sim on Saturday and it’s still showing as no service. Tried to make an account on EE and the number I’m entering is apparently not a correct number, it’s the number I have been given. What is going on?
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Andy Morrison
(@GMFCfantasy) reported
@EE If you don't stop this woke garbage then I'm shifting provider.
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Samantha 👸
(@SpeedyFlowerxx) reported
So @EE signal today is p*ss poor 🙄 missed an important phone call due to the signal
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Ben Dickerson
(@BenDickerson31) reported
Always amazes me that when you call @EE to upgrade the people can’t be bothered to help and find you a good deal. Family member gets upgrade and gets a good deal and then I call and can’t get any where near it. Been with them for years and now looks like it is coming to an end.
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Chris Maddern
(@ChrisM1878) reported
@sophielouisecc @EE You literally oppose everything don't you. It must be awful to be this bitter and twisted at your age. It's clearly been triggered by some sort of life experience
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Elaine Mynott
(@ElaineMynott) reported
@EE Hello, I hope you can help me, my father-in-law has a mobile on the EE Network, unfortunately he has lost the card he used to have to top up Credit, I have tried to set up an online account so I can do it for him, but I am not having any luck in gaining access?
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Miss Hillsmith
(@MissHillsmith) reported
@EE hi there. I need to cancel a rolling monthly 4G hub contract but can't get through ok the phones. Can this be done online? Thanks!
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Galactic Bloke
(@Lego_Yoda) reported
@reaverman @sophielouisecc @EE This is the problem about idiots who say “what about this” and “what about that” when you try and raise one issue in a campaign and deal with it. I often shout “wheres the cheese advert??” when I see Hellman’s advertising Mayonnaise to be fair. Obvs I don’t. Not a moron.