EE Outage Report in Durham, England
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Durham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (41%)
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Internet (36%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Durham, England
The most recent EE outage reports came from the following cities: Sunderland, Newton Aycliffe, Bishop Auckland, Washington, Chester-le-Street, Gateshead, Peterlee, Consett, Stanley and Durham.
City | Problem Type | Report Time |
---|---|---|
Sunderland | Internet | |
Sunderland | Internet | |
Newton Aycliffe | Internet | |
Bishop Auckland | Total Blackout | |
Washington | Phone | |
Washington | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
EE Issues Reports
Latest outage, problems and issue reports in social media:
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PM92
(@Darkness3718) reported
@EE @HobbitStumpy It's parents problem to solve, you can make it your problem to solve if you want Craig but don't expect the rest of us to join you
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Caz 🦦
(@barlycurf) reported
@EE We are now into Week 8 of having little to zero signal. Have just submitted my cancellation request 😴 Great when it was good, but I refuse to carry on paying for something that i don’t get!
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Thomas Dowling
(@thomaswdowling) reported
@EE A generation of hateful, resentful men is precisely what you get when you tell them they're awful, tyrannical, oppressive monsters from the start. Stick to the day job Gareth. Oh no, wait, you can't even do that at present.
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uselessprofile
(@foultarnished1) reported
@EE 2/3rds of men? Cool. I'm guessing about 9 soys were asked if men were the problem?
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💀
(@droopybotz) reported
@EE @AJB1903 I've been waiting 1hour 30mins for live chat what sort of service is this ? Hire some staff as this is ridiculous
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Bovdig
(@eau_go) reported
@EE You travel across France on Eurostar with full signal then arrive in U.K. with pretty much nothing until St Pancras. There should be an independent analysis into the reality of phone coverage as it’s shocking how poor the nation’s coverage actually is. The ‘facts’ are false.
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Klauskinski79
(@klauskinski79) reported
@EE Can you just fix your reception issues and leave the culture war bullshit to people who know it better? Most hate of women online is well from women. And you know it.
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Princy
(@Craig28Davies) reported
@EE your customer service is trash 🗑
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🦖 Enhehuanna 🌸
(@wrongthinkorg) reported
@craigbromf @EE Yea, real ‘lucky’ to have someone with such a social conscience they’re leading a team to Qatar. Lol you’re as bad as he is.
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Luc(ifer) ⚫⚪🟣
(@PocketFell) reported
@EE can anyone explain to me why my signal has been getting less and less functional over the last week? I've had two instances of all signal dropping out today and I'm really not impressed. I go abroad on Friday and really can't be without a phone signal then.