EE Outage Report in Durham, England
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The latest reports from users having issues in Durham come from postal codes DH1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (29%)
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Total Blackout (14%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Durham, England
The most recent EE outage reports came from the following cities: Sunderland, Gateshead, Chester-le-Street, Durham, Peterlee, Seaham, Ferryhill, Stanley, Bishop Auckland, Boldon Colliery and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Gateshead |
||
| Chester-le-Street |
Internet | |
| Gateshead |
Wi-fi | |
| Sunderland |
Internet | |
| Durham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
-
Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nadia Jouni
(@wee_corlett) reported
@EE The issue has left me with no permanent phone number and no actual contract for over 3 weeks…
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sheena sumner
(@livabird16) reported
@EE My friend's mobile has rarely had a signal since he moved in Feb. After many calls to EE, he's now had a landline installed which was due to be activated yesterday. The line's still dead. EE wont discuss with me. My friend has to ring...HOW?????
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Esther Frisby
(@EstherFrisby) reported
@EE Hi, is your website down? I’m trying to top up my 80 year old Mums mobile but the website is stuck 😳
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Corrinne F
(@_Traviata) reported
@EE Any chance of a response to my DM querying why my broadband suddenly went down and hasn’t returned?
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Jasmine | Oh Abode
(@_ohabode) reported
@EE I’ve just upgraded and was assured my discount (that states it cannot be removed and has followed me through 6 upgrades thus far) would carry over and I’ve just had my bill through and no discount had been applied. Please help
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Lee Symons
(@leesymons) reported
@EE But still no apology for the issue with data services in my area that have been ongoing for months?? I'm sure your text message said you would keep me updated....Still waiting
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AlienHunter 💎
(@amcalienhunter) reported
@EE my partner has been unable to use their phone for SIX days now because you refuse to unlock the handset. They’re unable to leave the house as they’re afraid to be without any method of communicating and feels unsafe. Please let me know how you can fix this immediately
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Brandan
(@BrandanHopper1) reported
Given up attempting to access live chat, I was wanting to ask question about a new contract for me as a new customer. Don’t suppose you can help can you? Not off to a great start.. @EE
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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zerosix design
(@zerosixdesign) reported
from
Stamford, England
Superb service from Tania at @EE in Stamford store today. iPhone upgrade and saved money. Oh yes 🙌🏻 #winning #EE