EE

EE Outage Report in Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Durham, England 12/03/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Durham, England

The most recent EE outage reports came from the following cities: Peterlee, Sunderland, Washington, Gateshead, Newton Aycliffe and Seaham.

Loading map, please wait...
City Problem Type Report Time
United KingdomPeterlee Phone
United KingdomSunderland Phone
United KingdomWashington Phone
United KingdomGateshead Internet
United KingdomSunderland Internet
United KingdomSunderland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • jstep__ Josh Stephenson (@jstep__) reported from Birtley, England

    @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

  • DougJBacon TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

  • MichaelChapmanJ Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • benlawson2 Benjamin Lawson (@benlawson2) reported from Peterlee, England

    Nice 2.7% increase on my phone contract again. Funny that the price of everything goes up expect peoples wages. **** off @EE

  • LiiL_Laauren Lauren Vardy (@LiiL_Laauren) reported from Sunderland Bridge, England

    @EE your website is rubbish. I can’t login it’s so frustrating 😤

  • GavMcElroy Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • davidparkersm David Parker (@davidparkersm) reported from Whickham, England

    Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • DougJBacon TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • PaulMan107 Paul (@PaulMan107) reported from Crook, England

    @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

  • micky9nufc Michael Young (@micky9nufc) reported from Lanchester, England

    @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

  • ian_safc_1974 Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • craigcoxall1 Craig Coxall (@craigcoxall1) reported

    @EE Is network down in Pocklington, East Yorkshire?! Had no reception all morning

  • theruggerbugger Ben Hicks (@theruggerbugger) reported

    @EE - At what point in the future are we going to get stable mobile signal on the mainline trains from Birmingham to London. I’m travelling regularly with @AvantiWestCoast and it’s frankly embarrassing.

  • RejectedBOT_ RejectedBOT (@RejectedBOT_) reported

    Has @EE come to the rescue and delivered and activated my broadband early for me to stream again? @virginmedia 29th of March til now still nothing, MAYBE 2nd of May the appointment might fix it? Will I have an Uninterrupted Stream after a whole month of pain?

  • AldeaTaliah Taliah Aldea (@AldeaTaliah) reported

    @EE hi I.m currently in Israel, and even though I bought 90 minutes, I cannot make calls, can you solve this problem please

  • PBexfield Paul Bexfield (@PBexfield) reported

    @EE having transferred our mobiles from BT to EE the BT guy didn’t transfer the phone’s correctly. Just spoken to Patricia Irwan at EE excellent customer service. In my opinion a real ambassador for EE Thank you Patricia

  • ianinsurbiton IAN IN SURBITON (@ianinsurbiton) reported

    @EE Hi, Your signal in the KT6 5 area is almost non-existant today.

  • minardisimsport MINARDI SIMSPORT® 🏆 (@minardisimsport) reported

    @gustavou00 @wbuxtonofficial @EE Speed would say MB/s, unless they mistyped. Its probably a thing. Best solution would be to skip roaming and get a pre paid local sim card I'd assume.

  • CokeAddict18 ViRiON (@CokeAddict18) reported

    @GlynSanders @EE You'll have to uninstall and reinstall it then. That should fix it.

  • BenLucas12 Ben Lucas (@BenLucas12) reported

    @EE network and broadband seem to be down in YO42?

  • FerozPat74 Firoj* (@FerozPat74) reported

    @EE is there anyone in customer services that I can actually speak to rather than an automated machine then following the text and not getting the answer I need?