EE Outage Report in Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Durham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Durham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Durham, England
The most recent EE outage reports came from the following cities: Crook, Chester-le-Street, Sunderland, Stanley, Consett, Durham, Newton Aycliffe, and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Crook
|
TV | 6 days ago |
|
Chester-le-Street
|
10 days ago | |
|
Sunderland
|
Internet | 16 days ago |
|
Sunderland
|
Internet | 21 days ago |
|
Stanley
|
Internet | 1 month ago |
|
Consett
|
Total Blackout | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England@EE So if I took a new plan out as an existing customer would I get the same?
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John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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David Bailey (@Bailz84) reported from Durham, England@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Chris Russ (@chrisfruss) reported from Spennymoor, EnglandMyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Laura Crawford (@lcrawford1983) reported from Langley Park, England@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Andrew Tonge (@tongey93) reported from Bishop Auckland, England@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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Alan D'Arcy (@weeweegie) reported from Washington, England@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Eddy39 (@eddygraham39) reported from Craghead, England@EE submitted a complaint over a week ago via email. It’s not been answered.
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steve barnes (@stegley1981) reported from Sunderland, England@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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John Adams (@Johnad25) reported from Durham, England@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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John Adams (@Johnad25) reported from Durham, England@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Liam (@L17aamLiam) reported from Gateshead, England@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, EnglandI don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Char (@AbitofCharlieb) reported from Gateshead, England@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Biggie Vito (@BiggieVito) reported@EE I wouldn't know. I've barely had a signal for 9 months.
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the9doublem (@the9doublem) reported@EE No.1 network does not equate with a constant two-bar 4G signal. Sort your masts out.
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Raeburn #55 (@Raeburn1610) reported@EE Wonder when my problem will be getting fix or I'm leaving
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David Paton (@DavidPaton8) reported@EE is there a problem with the network in North Lanarkshire? We've had no internet for 4 hours.
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Robert Bryan (@RobertBryan) reported@EE How to I get signal on my street? All around us is fine but up are street it's none existing
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Shatzy (@KhanShaziah) reported@Raeburn1610 @EE I have also had the worst customer journey with EE. And I have been with them for 25 years. Thinking of leaving too. I would just do it.
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empty slot (@wackula_wackula) reported@EE HOW? That's BS. Giffgaff is so much better. Like seriously a hell of a lot better. Whoever is voting for EE is a idiot.
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Mick Roberts (@MickRoberts1983) reported@EE Broadband has been absolutely shocking since we signed up with you. We were with Now TV before that and they were bad, but you lot have somehow managed to be worse. Constantly drops out, can't have more than a couple of devices on at a time. £27/month for this. Leaving ASAP
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Rob Bamforth (@rob_bamforth) reported@ee @openreachhelp still have ongoing BB issues & have 2nd openreach visit to check our connection scheduled this week, but again this w/e, village FB page has several comments re slow & dropped connections - is there a bigger issue that needs fixing than individual properties?
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Jade Simmonds (@jadesimmonds) reported@EE hi, just added BT sport to my scan plan, but have not received a text to activate it? Please can you help