EE Outage Report in Durham, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Phone (37%)
-
Internet (34%)
-
Total Blackout (14%)
-
Wi-fi (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Durham, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Sunderland, Gateshead, Newton Aycliffe, Seaham and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Phone | |
| Sunderland |
Internet | |
| Chester-le-Street |
Phone | |
| Chester-le-Street |
Phone | |
| Sunderland |
Internet | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
-
Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
-
David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
-
Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
-
John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
-
Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
-
Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
-
Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
-
Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
-
Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
-
ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
-
ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
-
shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
-
steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
-
Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
-
Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
-
Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
-
John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
-
paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Old Bench-Leg
(@ROGERBEYNON1) reported
@EE Just a dream in my Scottish post code !! Struggle to get a signal even some days. The response from EE - "sorry, there is nothing we can do to improve your situation."
-
D
(@BFJD32) reported
@EE just received an alert advising I will have network disruption for the next 184 days. Am I getting a reduction in my monthly bill charges?
-
Jovanne
(@JovanneCa) reported
@EE I cant get service to call 150 either so it’s impossible for me to contact you guys unless via socials - so pls help ASAP
-
John Vince
(@JohnVince20) reported
@wembleystadium @EE Attended 2nd FA Cup Semi Final & for stadium covered with EE logo's & advertising the WiFi coverage is absolutely shocking for all users whatever network they are on. People deserve better at national stadium!
-
Sunil Mistry
(@jadio88) reported
@EE I'm an exisiting customer, looking at Samsung Watch 4. Was a bit let down, when I spoke to the EE rep on the phone and he knew very little about the watch or the billing. Any chance I can speak to someone more knowledgeable?
-
Karen Howes🍊
(@KarenHowes5) reported
@EE hi I've completed a returns form to return a phone within 14 days but have had no response from you. I've been on hold to EE for 1 hour now on the phone please help!
-
farmergeddon🇳🇴🇬🇧
(@_Farmergeddon) reported
@EE Hi, I got a message saying you are doing essential works in Eastern Rother area on 22 Apr and to use wifi calling to keep my service running. My wifi is also provided through you via your phone network, does that mean I may have no service that day?
-
Carrie Clifton Owen
(@atPalladium) reported
@EE Thanku Georgia, but I have accepted the fact that network coverage changed when Orange changed to EE and it is just not possible to make or receive calls indoors. Texts can sometimes arrive quickly or hours later.
-
Julian
(@JulianPT158) reported
@EE 👉Your prices are extortionate. 👉You don’t reward loyalty, or make an effort to keep customers. 👉The yearly price rise on a contract is a joke. How can people budget ? I will be looking for a network that doesn’t charge that. 👉It’s pure greed.
-
Paul H
(@Chopper1683) reported
@EE is there an issue with wifi calling following the most recent iPhone update? Can't seem to get it to work since I updated.