EE Outage Report in Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Durham come from postal codes DH1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at EE
EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (39%)
-
Phone (35%)
-
Wi-fi (11%)
-
Total Blackout (8%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Durham, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Seaham, Boldon Colliery, Sunderland, Consett, Durham, Gateshead, Bishop Auckland, Peterlee and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Internet | |
| Seaham |
Internet | |
| Boldon Colliery |
Internet | |
| Sunderland |
Internet | |
| Sunderland |
Internet | |
| Sunderland |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
-
Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
-
Mark.🇬🇧🇺🇦
(@19bootsy68) reported
from
Dunston, England
@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
-
Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
-
Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
-
Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
-
Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
-
ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
-
paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
-
ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
-
Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
-
shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
-
Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
-
John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
-
Luke 🦖
(@luke_mxnt) reported
from
Durham, England
@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
-
Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
-
Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
-
Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
-
Graeme C. Halloway
(@Churchill59) reported
from
Bishop Auckland, England
@EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!
-
David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
-
Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Okan Oz
(@MrOzFitness) reported
@EE Exactly, this is the problem! You try according to phone and plan price. Sometimes customer loyalty is more important!
-
Elaine Ferguson
(@fergusonelaine) reported
I am very happy with my @EE services, but the website is *terrible*.
-
Okan Oz
(@MrOzFitness) reported
@EE @wembleystadium Can’t wait to switch to Vodafone! Ee is so overpriced and upgrades are an absolute joke. I’ve been a customer for so long and they don’t even want to give me a good deal
-
Alison H-C
(@alisonh_c) reported
@EE is the network down again, no mobile signal and wifi calling isnt working either. This is happening all too often now.
-
Darran
(@Neurotypecast) reported
@EE The issue here is that on your own network checking service these issues/faults are already documented and allegedly resolved. As I have previously stated. You (EE) are flagging up the problems, they are just persistent leaving me with a weekly average speed of 1mb/s.
-
Ryan Anderson
(@ryanstanley22) reported
@EE No it’s not, it’s locked so it is unable to be used. No one has 2 sims from the same network. That isn’t the point of a dual sim feature. A dual sim is for people that travel or has a work phone or if you live in an area that might experience poor service.
-
Kelsa Morgan
(@MorganKelsa) reported
@ee Hi! When are you going to sort out the signal in central Beverley following the decommissioning of the mast behind the Beverley Arms? I can't use my work or personal mobiles for calls when I'm at home 🙃
-
jackthelad
(@jackthe25745237) reported
@EE When I left you and wanted to transfer my number you transferred the wrong number. You sent me a bill for 10p and then your shop wouldn’t accept cash payment and were very rude. Lost me for ever.
-
james mcgoff
(@jmcgoff9) reported
@EE how do I cancel my contract
-
Mark Harrison
(@markhdufc) reported
@EE @wembleystadium I've never experienced this before never left dundee I'd love a s21 but cant afford one I have the cheap model