EE

EE Outage Report in Durham, England

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The latest reports from users having issues in Durham come from postal codes DH1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Durham, England 10/02/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Durham, England

The most recent EE outage reports came from the following cities: Sheriff Hill, Chester-le-Street, Durham, Newton Aycliffe, Sunderland and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester-le-Street Internet
United KingdomDurham Phone
United KingdomNewton Aycliffe Total Blackout
United KingdomChester-le-Street Phone
United KingdomSunderland Internet
United KingdomChester-le-Street Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • chrisfruss Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • pdt9080 Lord Paul Thomas (@pdt9080) reported from Bishop Auckland, England

    @EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ohitore オーハイトー ❤️‍🔥 (@ohitore) reported

    @EE your website is kinda terrible 😭 when I log in and click Upgrade on the account home page nothing happens

  • Malflagshagger Buy British if you can.🇬🇧🇮🇱 (@Malflagshagger) reported

    @EE @OLLIE50795248 Yougov ? Please absolutely no one trusts what they say. Been a customer of yours for about 10 years now very close to leaving. Stop with the woke.

  • erkanazadatalay jojo8182 (@erkanazadatalay) reported

    @EE I can’t believe that the internal team at ee can’t even contact customer assist team they don’t even have their phone or email number.Let alone we contact them which is impossible. I don’t have internet at home past 25 days now , this is rediculous.

  • HollyPopp94 Here's H O L L Y (@HollyPopp94) reported

    @EE Still havnt heard anything back, received auto email 4 days ago to say complaint was received but nothing since

  • Alexwkb Alex (@Alexwkb) reported

    @EE in on holiday in France. Can't pick up a network or get Internet. Your site said I would. Can you help me out?

  • Rischidaran0302 Rischidaran (@Rischidaran0302) reported

    @gemgem800 @EE Don’t get it it’s the worst for abroad use Vodafone seems to be best

  • ajp354 . (@ajp354) reported

    @christesla @EE It’s been the case for months. I’ve flown out of T2 3 times in the last 4 months. Once you’re in the departure hall and in the baggage collection hall there is zero signal.

  • Miss_Angela_UK Miss Angela (@Miss_Angela_UK) reported

    @rng88991 @EE I think it depends what you want. With contracts they are on par with most others, and if you want PAYG they will always get you a good deal if you phone up. For me, the customer service has been fantastic, helping me through difficult times, 8 years I've never had a problem.

  • dukeybigdog Iain H (@dukeybigdog) reported

    Just seeing the horrible way @VodafoneUK are dealing with bereaved customers, I sadly lost my wife earlier this year. @EE were by far the most understanding, efficient and compassionate of all the companies and agencies I had to deal with. Thank you #EE. F. you #Vodafone

  • KyleMansell Kyle Mansell 🦋🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🏳️‍🌈 (@KyleMansell) reported

    So pissed off with @EE some changes happened to my account to make it cheaper yet was told NO changes in service. Well I lost 5G and now I’m In the US and cannot connect to phone signal because the roaming tab in settings is blanked out! Major complaint coming your way tomorrow