EE

EE Outage Report in Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Durham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Durham, England 07/22/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (27%)

    Phone (27%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Durham, England

The most recent EE outage reports came from the following cities: Gateshead, Sunderland, Washington, Seaham, Chester-le-Street and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomSunderland Phone
United KingdomSunderland Internet
United KingdomGateshead Wi-fi
United KingdomGateshead Internet
United KingdomGateshead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Durham, England

Latest outage, problems and issue reports in Durham and nearby locations:

  • MarkR1892 Mark R (@MarkR1892) reported from Peterlee, England

    @EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.

  • XxXColette77XxX 🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • 19bootsy68 Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • luke_mxnt Luke 🦖 (@luke_mxnt) reported from Durham, England

    @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

  • Churchill59 Graeme C. Halloway (@Churchill59) reported from Bishop Auckland, England

    @EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AManCalledPaul Paul (@AManCalledPaul) reported

    @EE No thanks. I’ve been a customer for the best part of two decades. I shouldn’t have to ring up to barter for a deal. Loyalty should be two way

  • robotbella Anna B (@robotbella) reported

    @EE what’s the deal with phone signal being so bad around Oxford st Clements / Marston rd / cowley rd / iffley rd / the plain? Any plans to fix this? Or compensate customers for the inconvenience? Here’s a w3w indication of the location but it’s a wide area: ///garage.bunny.cute

  • AManCalledPaul Paul (@AManCalledPaul) reported

    @EE your roaming add on costs are daylight robbery. £15 for 7 days when only 2 or 3 years ago you could add on for £7.99 for a month. How do you justify that price increase? My contract is up in 2 months. You’ve just lost a customer of 15 years - TV, Broadband and Mobile

  • iRobG Rob Gordon (@iRobG) reported

    @EE the worst internet provider in the UK. It's 2025 yet videos need to buffer on streaming services and YouTube?! Do ourselves a favour and got to Virgin Media. Faster Internet, cheaper per month.

  • luckylady456 Julie (@luckylady456) reported

    @EE what is going on with your website? It's absolutely awful! Can't find my bill or plan details anywhere. And I don't want the App so please don't suggest that. I just want to log into my account on the website from time to time to check things. Why can't I do this anymore?

  • Dadafelja dada (@Dadafelja) reported

    Half of our road in Sydenham doesn't have WiFi since Saturday. @EE why does it take so long to fix the problem?!

  • _darkangel316 Sam 🦋 (@_darkangel316) reported

    @EE This information isn’t available anymore in order to call and calling isn’t exactly accessible for all! Why have social media if you’re no longer helping customer or past customers via this means but accounts claiming to be yourselves are DMing your customers obtaining their info

  • taylor141999 TAY (@taylor141999) reported

    @EE worst company I’ve ever had to deal with 3 weeks, still not received my WiFi hub yet happy to take money out of my bank

  • PaulaRossi47 Paula m (@PaulaRossi47) reported

    @EE awful experience on phone with you earlier I'm left feeling distressed a customer of over 20yrs it isn't good ...it was awful

  • Norman_robb74 Norman robb (@Norman_robb74) reported

    @gavsmac @EE Am leaving as just shocking how they treat loyalty. Just had a call from them still terrible