EE Outage Report in Durham, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Durham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Durham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Durham, England
The most recent EE outage reports came from the following cities: Gateshead, Consett, Washington, Bishop Auckland and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Washington |
Phone | |
| Bishop Auckland |
Phone | |
| Washington |
Phone | |
| Sunderland |
Internet | |
| Peterlee |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Durham, England
Latest outage, problems and issue reports in Durham and nearby locations:
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
-
ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Graeme C. Halloway
(@Churchill59) reported
from
Bishop Auckland, England
@EE It is Tough with EE. Only the Staff Care You See. The Company is owned by BT. HERE : Poor/Non Existent Signal is Occasionally FREE! Perhaps It is Worth Considering T☆☆☆☆!!
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kijasmata
(@kijasmata) reported
@indextwo @jemjabella @EE Yeah I've noticed that phone companies in general are really bad with that. Had the same thing with 3 where they charged me for something despite me cancelling the product. They said they had technical issues & they couldn't refund me 🙄 They refunded in the end.
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Hannah Brain
(@MrsOrnsack) reported
@EE Well I have spoken to them and looks like they can’t transfer the number over without loosing the credit I have on my phone (£15). Why force people to buy a new sim when purchasing a phone. It’s awful.
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khad🇯🇲🇯🇲🇯🇲.
(@xxxDejahx) reported
@EE why is my internet not working ?!!!!!!! I’m not paying my contract for me to get no Internet . Sort it out
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Starstel
(@letsrats) reported
@EE had an issue. Current contract customer of yours and had two numbers call me today with very similar numbers. One in fact was one digit down!
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kristin
(@kriswrex) reported
@EE shocking customer service. Rude and sarcastic. Can't get through on the phone or live chat EVER but then told its my fault my account isnt cancelled as I shouldnt have written to their sunderland address to cancel, but should have called. Maybe answer your phones then!!!!
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Bex
(@VoteBeccaTee) reported
@EE broadband not working in SE18, are you have widespread issues because it looks like service may be down for lots of people? #Internet #EE #broadband
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Alex Marshall
(@alex_penyfai) reported
@EE I have a phone which was previously registered with EE. Not knowing this I've bought a SIM card and contract with Tesco. The phone keeps asking for a SI*M Network unlock PIN. Can you help, please?
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Rand St John
(@Randstj) reported
@EE my broadband has been off for 2 days and there's no indication of a resolve time. Can you help please?
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Zander Law
(@ZanderLaw) reported
from
Galashiels, Scotland
@EE If you call the number they answer as EE and ask how they can help today! Seemed Legit to me and I’m pretty clued up on Scam Calls, but I genuinely don’t think this is! How did they know that was one of my only PAYG numbers? Knew my name, If you call the number you’ll can tell 👍🏻
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Laura Salt
(@Laulauseaside) reported
@EE trying to report network coverage fault but last two days form not being able to submit online. Please help as signal for calls is shocking