EE Outage Report in Craghead, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Craghead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Craghead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (40%)
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Internet (35%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Craghead, County Durham, England
The most recent EE outage reports came from the following cities: Sheriff Hill, Chester-le-Street, Newcastle upon Tyne, Durham, Sunderland, Hebburn and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Durham |
Phone | |
| Chester-le-Street |
Phone | |
| Sunderland |
Internet | |
| Chester-le-Street |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Craghead, England
Latest outage, problems and issue reports in Craghead and nearby locations:
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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オーハイトー ❤️🔥
(@ohitore) reported
@EE your website is kinda terrible 😭 when I log in and click Upgrade on the account home page nothing happens
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Buy British if you can.🇬🇧🇮🇱
(@Malflagshagger) reported
@EE @OLLIE50795248 Yougov ? Please absolutely no one trusts what they say. Been a customer of yours for about 10 years now very close to leaving. Stop with the woke.
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jojo8182
(@erkanazadatalay) reported
@EE I can’t believe that the internal team at ee can’t even contact customer assist team they don’t even have their phone or email number.Let alone we contact them which is impossible. I don’t have internet at home past 25 days now , this is rediculous.
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Here's H O L L Y
(@HollyPopp94) reported
@EE Still havnt heard anything back, received auto email 4 days ago to say complaint was received but nothing since
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Alex
(@Alexwkb) reported
@EE in on holiday in France. Can't pick up a network or get Internet. Your site said I would. Can you help me out?
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Rischidaran
(@Rischidaran0302) reported
@gemgem800 @EE Don’t get it it’s the worst for abroad use Vodafone seems to be best
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.
(@ajp354) reported
@christesla @EE It’s been the case for months. I’ve flown out of T2 3 times in the last 4 months. Once you’re in the departure hall and in the baggage collection hall there is zero signal.
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Miss Angela
(@Miss_Angela_UK) reported
@rng88991 @EE I think it depends what you want. With contracts they are on par with most others, and if you want PAYG they will always get you a good deal if you phone up. For me, the customer service has been fantastic, helping me through difficult times, 8 years I've never had a problem.
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Iain H
(@dukeybigdog) reported
Just seeing the horrible way @VodafoneUK are dealing with bereaved customers, I sadly lost my wife earlier this year. @EE were by far the most understanding, efficient and compassionate of all the companies and agencies I had to deal with. Thank you #EE. F. you #Vodafone
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Kyle Mansell 🦋🇬🇧 🏴 🏳️🌈
(@KyleMansell) reported
So pissed off with @EE some changes happened to my account to make it cheaper yet was told NO changes in service. Well I lost 5G and now I’m In the US and cannot connect to phone signal because the roaming tab in settings is blanked out! Major complaint coming your way tomorrow