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EE Outage Report in Craghead, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Craghead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Craghead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Craghead, County Durham, England 01/12/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Craghead, County Durham, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Sunderland and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend E-mail
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Craghead, England

Latest outage, problems and issue reports in Craghead and nearby locations:

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • WolsinghamEarl TheEarlofWolsingham (@WolsinghamEarl) reported from Wolsingham, England

    @EE They just took crap penalties. Apart from that they were ok

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BarrySalkin Barry Salkin (@BarrySalkin) reported

    @EE So, after a 2 day delay in @EE replying, they ask for a DM. Then ask for a screenshot : done. Then ask for my name, if I’m the account holder, and the mobile no. (Even though the number was on the screenshot) Then it’s that I can report the issue on the app or have to go (1/2)

  • Captainbuzzer HippieKid (@Captainbuzzer) reported

    @EE nothing inside cleaned it out other day still the same theres others issues that the phone as eg signal dropping for no reason and apps just crashing. done a full restore still does it

  • AndyNeilWhite Andy White (@AndyNeilWhite) reported

    @NigeBe @EE Another one with the same problem. The lack of response from EE is totally unacceptable, what is going on 😡

  • obbsie Chris Hobbs (@obbsie) reported

    @EE Remind me never to get on an effing plane that you are responsible for landing. I've been tweeting a live commentary from Carnival today & nothing's been getting out because your system is congested. Now I've come away some are but in the wrong order Joke.

  • Chris_Daniels21 🏴󠁧󠁢󠁥󠁮󠁧󠁿 The Lonely Ranger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Chris_Daniels21) reported

    @EE When the price comes down maybe I will think about it. Until then I simply cannot afford to do it.

  • _Fifi_Garfield_ Fifi Garfield (@_Fifi_Garfield_) reported

    Why’s the uploading mbps is so low and slow?? @virginmedia @EE

  • CrosbyGriggs Jack Crosby-Griggs (@CrosbyGriggs) reported

    @EE Up to 15 seperate times a day for up to hours on end, then please - go ahead. I'm sure it'll make EE's customer service look stellar; But this isn't exactly a "Me" problem when your issue is causing me and many others i'm sure to miss important work meetings, deadlines (3/ - Jack

  • stevepayneTVE Steven Payne (@stevepayneTVE) reported

    What a absolute joke @EE are never been treated like this in my life looks like I am going to 02

  • nd14b Nick Deere (@nd14b) reported

    @EE thanks for leaving me stranded for the last 5 days with no voice, text or mobile data despite being told I had set roaming up correctly. To top it all, the myee login has given the same error message for 5 days, leavinge incapable of managing my account

  • pr_hotel Hotel&restaurant PR (@pr_hotel) reported

    Why does no one @EE pick up the phone? Called Billing to report unable to log into our accounts and that one claimed to have been closed (without notification or reason). Gave up. Dreadful customer service. May switch. Bibi @EE?