EE Outage Report in Craghead, County Durham, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Craghead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Craghead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Phone (42%)
-
Internet (36%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Craghead, County Durham, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Gateshead, North Shields, Sunderland, Wallsend, Blaydon-on-Tyne, Durham, South Shields, Washington, Consett, Stanley and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Phone | |
| Chester-le-Street |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Phone | |
| Chester-le-Street |
Phone | |
| Chester-le-Street |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Craghead, England
Latest outage, problems and issue reports in Craghead and nearby locations:
-
David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
-
steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
-
Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
-
Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
-
Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
-
David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
-
John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
-
Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
-
John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
-
Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
-
Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
-
Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
-
Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
-
Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
-
Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
-
Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
-
Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
-
Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Jimmy Mitchell
(@jimmymitch1973) reported
@EE what a surprise no response to my tweet and still no working phone after yet more calls to their customer service 🤬
-
John Sykes
(@rjohnsykes) reported
@EE After a 4th engineer visit yesterday, this morning's readings are Ms 98 DL 19 and UL5. Earlier this morning, there was Zero UL. You supply it, you broke it, you fix it...since 7th December
-
Ctrl Alt Delete Lawz
(@CtrlAltDelLawz) reported
@SabbaRanks @EE Me too, been with EE since it was T-Mobile. They just close my complaint. I'm going to ofcom as it's been 6 months..
-
Raymond Lee 🦾
(@rayleee) reported
@ee I'm still not able to login into my account getting the same issue as yesterday. When is this going to be fixed as I need a copy of my bill which I cannot access and you want to charge me a fee if you send it to me! This is not acceptable,.
-
Ctrl Alt Delete Lawz
(@CtrlAltDelLawz) reported
@EE you asked me to message directly, why are you now ignoring them? Is it because you closed the complaint? My complaint is still on going at my end and is not resolved. Why do you now ignore me?
-
Isaac Thompson
(@isaac_t_6) reported
@abdullahm3211 @EE They give users a lot of runaround on issues like this, You can message “syncunlocks” on instagram to get it unlocked, they helped me out with mine
-
Tim
(@coastie61) reported
@EE any idea when bn2 8 area will actually have full service again? No full daily service since at least 20th December. Either no service or part service or it starts and then drops out.Yes I can use WiFi calling but I don't have an EE contract just for that.
-
DudeNiss aka Alternative(Aye-Two)
(@thisisdnel) reported
@EE Why sell a Roaming Package for the Internet that doesn't work? And why have you blocked my account so that I have to call you when you've made it so that I can't?
-
Ian
(@Tyremani) reported
@EE are you having network issues in RG54LN? I’ve lost data 4G. Restarted my phone but no luck. Thanks.
-
Chris Marks
(@ChrisM87) reported
@EE 'fraud prevention' allowed fraudsters to call 5 times in quick succession, guess my security questions, change the email address and order a new iPhone with £90 contract. They told me they'd bolt down the account. I just called and they asked one question to gain access.