EE Outage Report in Whitburn, South Tyneside, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Whitburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Whitburn, South Tyneside, England
The most recent EE outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Seaham, Whitley Bay, Chester-le-Street, Gateshead, Wallsend and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Seaham |
Phone | |
| Sunderland |
Wi-fi | |
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Whitburn, England
Latest outage, problems and issue reports in Whitburn and nearby locations:
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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DevChris
(@RetroHelp) reported
@EE half of websites aren’t working on 4G since iOS 15.1 - what gives? Tried rebooting, resetting network settings (settings>general>reset>network) no luck works fine once on WiFi.
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DarfleGaming
(@DarfleGaming) reported
@c_campbell9999 @EE Mine arrived today but I never got any emails or texts saying it was dispatched
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ben richards
(@richards1) reported
@c_campbell9999 @EE ive had the same issue, however i just downloaded the DPD app and can see the parcel is on there now. might be worth doing because i had no idea about it
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xLaineyx
(@EJMASSON) reported
@EE struggling to get through to customer services, anyone available to help on this ? Delivery issue
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Pointylegend
(@Pointylegend1) reported
@Ctech94942014 @EE I've just been told it's gonna be 14 days from when I pre ordered. Not including weekends. Stock issues for the 256gb storage version.
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SP
(@Sunil_YG30) reported
Who knew trying to get an upgrade with @EE would be so difficult? No live chat service, rang three times but no answer, on hold for AGES. Poor service 🙃🙃🙃
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Paula-Marie Geraghty
(@paulagerts) reported
@EE @lbenno45 Also having trouble in this area for the last 4 days, haven’t been able to receive or make phonecalls and texts. Absolute joke now
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Simon Elias
(@SimonElias) reported
@EE help me. You terminated the wrong contract while I was on the phone to you!! I can’t make calls or text. I have no network!
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Joe Goldberg
(@JoeGoldberg1980) reported
@virginmedia @virginmedia what crappie service you provide full of nonsense and lies told today a fault was fixed 6am still presits told last night was gonna be fixed by 6pm clearly wasn't today told check @EE coverage checker shows no faults so decided to chance calling them they couldn't
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Martin Ricketts
(@martin1ricketts) reported
@EE WHAT IS WRONG WITH OUR BROADBAND….ROUTER STILL REBOOTING (3rd router) MASTER SOCKET HAS BEEN CHANGED, ENGINEER HAS BEEN OUT TWICE HE SAYS ITS THE CANLE COMING IN OPENREACH HAVE BEEN OUT THEY SAY CABLE IS FINE ITS THE ROUTER THE PROBLEM STILL EXISTS ITS DRIVING INSANE….😡