EE

EE Outage Report in Whitburn, South Tyneside, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Whitburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Whitburn, South Tyneside, England 09/04/2025 08:20

September 04: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whitburn, South Tyneside, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Sunderland, Newcastle upon Tyne, Hebburn, Gateshead, Whitley Bay, Seaham, North Shields, Washington, Cramlington and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester-le-Street Phone
United KingdomSunderland Internet
United KingdomChester-le-Street Phone
United KingdomChester-le-Street Phone
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whitburn, England

Latest outage, problems and issue reports in Whitburn and nearby locations:

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

  • 19bootsy68 Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • AlexMason000 Alex Mason (@AlexMason000) reported from Whitley Bay, England

    @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • XxXColette77XxX 🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • horisktiling Horisk Tiling (@horisktiling) reported

    @EE Will be cancelling my contract! I’m over paying for a service that is not up to the job #the uk number 1 service my arse

  • taylorsindall unknown (@taylorsindall) reported

    @gres76 @EE can u still not get signal mate? Neither can i be happening all day

  • bibathecat Daisythecat21 (@bibathecat) reported

    @EE Problem with my partners EE phone- in Spain and calls, texts and data not working since Sunday. Expecting important messages re flights home Etc. Can you assist please. Thank goodness I have Vodafone or we would be without any means of communication.

  • markwtilley Mark Tilley (@markwtilley) reported

    @EE Thanks EE my phone has been useless today as your network when working is poor both at work and at home and have to rely upon WiFi calling to make calls. I do hope you are as quick to compensate as you are to increase prices

  • carl_h_photo Carl  (@carl_h_photo) reported

    @SeanQui95970135 @grshorwich @EE Right. But it’s national, yet there frontline social teams are downplaying it saying it’s only some customers affected. Some maybe a few thousand in a small area. National suggests the whole network. Which is much more difficult than engineers busting their asses.

  • Youngblod1985 fanboy (@Youngblod1985) reported

    @EE @Jreed44865297 Yeah but Wi-Fi is **** its allways **** supposed to have 50+mb running on 9.2 feel like I get mugged every month want out

  • dnp125 David Phillips (@dnp125) reported

    @EE it seem that you are unable to provide even a most basic signal. How are you going to compensate me for your incompetence

  • RichardGreasley Richard Greasley (@RichardGreasley) reported

    @gingernufcninja @EE You or the company need to look into having multi network SIMs or some other fallback for this type of occasion.

  • affable_andy Andy (@affable_andy) reported

    @silverfoxpotts @EE Ah it is. Even with no data today, for the last month there's been no cell signal in the house at all with previous. Just data that's off here. I'm sure they'll sort it in no time 👍

  • gres76 Jamie Greslow (@gres76) reported

    @EE what is going on in the Liverpool area, not been able to access internet or get above a 3G signal!