EE Outage Report in Whitburn, South Tyneside, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Whitburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Whitburn, South Tyneside, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Wallsend, North Shields, Sunderland, Hebburn, Houghton-Le-Spring, Seaham and Chester-le-Street.
City | Problem Type | Report Time |
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Phone | ||
Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Whitburn, England
Latest outage, problems and issue reports in Whitburn and nearby locations:
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David (@davidhorsefield) reported from Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Liam (@L17aamLiam) reported from Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Gareth Miller (@geemiller71) reported from South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Gareth Miller (@geemiller71) reported from South Shields, England
@EE looks like im moving networks. No help whatsoever
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steve barnes (@stegley1981) reported from Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Eddy39 (@eddygraham39) reported from Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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steve (@stevew_pfc) reported from Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Vee Collins (@veecollins) reported from Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Char (@AbitofCharlieb) reported from Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Alan D'Arcy (@weeweegie) reported from Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
EE Issues Reports
Latest outage, problems and issue reports in social media:
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マーティン (@MBStuff91) reported from Edinburgh, Scotland
I thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...
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Hilary (@hilarythecook) reported
@EE I’ve changed my provider and have one of your routers. I was told on phone that you couldn’t send a Jiffy bag out for equipment as I didn’t cancel by phone and to take it to my local recycling centre. I don’t have a car and am not allowed to visit on foot. 1/2
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Lewis Martin (@LewisMartin777) reported
@EE do you think it is genuinely okay the fact you’re making us wait nearly two weeks without WiFi, a week on Thursday is when you can get an engineer out, absolute shambles of a company… it’s been down for a day so far already
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ayomidearo.eth (@_ayomidearo) reported
@EE I am an existing customer and I’d like to switch from Pay as you go to a contract
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Victoria (@vicky_s_owens) reported
@EE Are you having issues in the LE10 area? Not the only person to say this, so it’s not my phone having issues. My phone try’s to use 4G but won’t work, so it switches to 3G and works okay. But 3G isn’t what I pay for so…
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Sarah Merris (@saremerris) reported
@EE is there any chance one of you can do what has been promised? I know I am asking to change contract to pay as you go but...... it would be nice if it was sorted!! £182 pm isn't that much for you to lose! I don't want to be that guy that has to make a complaint
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Rhydian Edwards (@rhydsnewi) reported
@J9ybb @MartinSLewis In theory this is true. In practice the local @EE mast lasts about half an hour in a power cut on whatever backup its running then goes off. Being a rural area there isn't another EE mast within range, so there goes phone service.
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🌈 Debbie G (@zuzuspetals6) reported
@EE 1. hello, I’ve upgraded online but the EE shop won’t let me pick it up as I don’t have a driving licence and my passport is out of date. I used my work ID last time. Can you cancel the upgrade? I’ve been told I have to wait 2 weeks till the phone is returned to yourselves…
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£ Max (@MoneyMax_1) reported
@H1M_PROMO @EE They got us down bad ngl
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Jamesy McJamesface 🐘 moved over to Mastodon 🐘 (@worldofdel) reported
Morning @EE, having a minor crisis and of course I need to gift some data to help resolve it. Typically just as I need it your data gifting service seems to be down today. Please can you help. I tried 150 to no avail.