EE Outage Report in Whitburn, South Tyneside, England
Why is my EE service not working?
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Whitburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Whitburn, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, North Shields, Gateshead, Jarrow, and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street
|
9 days ago | |
|
Newcastle upon Tyne
|
Phone | 14 days ago |
|
Sunderland
|
Internet | 16 days ago |
|
Cramlington
|
Phone | 20 days ago |
|
Sunderland
|
Internet | 21 days ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Whitburn, England
Latest outage, problems and issue reports in Whitburn and nearby locations:
-
-
David (@davidhorsefield) reported from Longbenton, England@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
-
Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England@EE So if I took a new plan out as an existing customer would I get the same?
-
paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
-
ANTH (@aanntthh) reported from Houghton-Le-Spring, England@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
-
Gareth Miller (@geemiller71) reported from South Shields, England@EE looks like im moving networks. No help whatsoever
-
Mr395008 (@Mr395008) reported from Newcastle upon Tyne, EnglandTrying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
-
Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
-
Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England@EE Not bad how are you doing
-
steve barnes (@stegley1981) reported from Sunderland, England@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
-
Gareth Miller (@geemiller71) reported from South Shields, England@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
-
Char (@AbitofCharlieb) reported from Gateshead, England@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
-
ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
-
mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, EnglandCan’t watch the football again cause of @EE man, worst provider going
-
Idh46 (@idh46) reported from Wallsend, England@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
-
Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
-
Vee Collins (@veecollins) reported from Newcastle upon Tyne, England@ob999666 @EE @EE is indeed down, big UK outtage
-
Alan D'Arcy (@weeweegie) reported from Washington, England@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
-
Adrian Hitchman (@janade1) reported from Wideopen, England@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
-
Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, EnglandI've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
DaftVader (@Costa_Gravaris) reported@EE Seems as though it's all back now. Spoke to customer service who mentioned it was being worked on. So all good. Thanks.
-
Khaalid-B (@KhaalidGrantbel) reported@nat90HJ @EE @EE I’m really annoyed with the way you’ve treated a loyal customer that’s been with you for years don’t even try and come with contact customer service cause that’s not not I hope after his contract is done he leaves use man awful way to treat your customers
-
Dave (@nullexception__) reported@EE Hi Jenny, thanks for the response. I’ve just tried that and I’m still having the same problem.
-
Rachel Anthony (@_RACHELANTHONY) reportedI swear I will never leave @EE consistently people like Kayleigh make the whole customer experience a breathe of fresh air, I mean that literally seeing as I have bloody Covid 😩
-
Ely for Eli (Rs Break) (@HamzahAkram786) reported@EE is your app down? Can't access it
-
Kinleyyyy (@Kinleyy_97) reported@EE your network is shocking in Edinburgh. Calls are impossible. Everyone I ring complains about the signal.
-
tony pinder (@racenclassic) reported@EE Android, it was affecting both phones and the tablet. Working now. We only updated 2nd Dec, had to update again today to use the app and then the errors started once updated.
-
Evie (@eviepevielem0n) reported@EE ARGH! I was missold a new contract yesterday & was advised the only thing to do was do a return & revert back to my old contract. Been on phone to returns for over half an hour which is costing me for call and for roaming. I’ve been a customer for over 6yrs i feel so let down
-
Sir Richard b-h-Soame 13th BT (@SOAMER) reported@ee you expect customers to pay for 100% working network but when you have had problems with connecting to the network and you can’t even when with full4or 5 g signal @ee doesn’t bother fixing gives excuses they cannot be the number1 network in the uk #rubbish #ee
-
Mikey Bateman (@mikeybateman) reported from Aberdeen, ScotlandHey @EE how difficult do you have to make it to upgrade? The website doesn’t work, the store doesn’t have the phone I want and they can’t order it… maybe it’s time to move network.