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EE outages and service status in Whitburn, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Whitburn, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Whitburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Whitburn, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Washington, and Cramlington.

CityProblem TypeReport Time
Newcastle upon Tyne Wi-fi 14 days ago
Newcastle upon Tyne Internet 24 days ago
Newcastle upon Tyne Internet 24 days ago
Washington Internet 24 days ago
Newcastle upon Tyne Wi-fi 24 days ago
Newcastle upon Tyne Internet 26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whitburn, England

Latest outage, problems and issue reports in Whitburn and nearby locations:

  • janeymed
    Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • Mr395008
    Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • AelyMcKeon
    Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

  • AlexMason000
    Alex Mason (@AlexMason000) reported from Whitley Bay, England

    @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

  • jacwiljam
    Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • HullyStephen
    Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • ifellintoawell
    Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • maniccollie
    ManicCollie (@maniccollie) reported from Cramlington, England

    @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

  • stevew_pfc
    steve (@stevew_pfc) reported from Cramlington, England

    @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

  • mattybrannigan
    mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • janade1
    Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • Tdal1369
    Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • amymccordx
    Amy McCord (@amymccordx) reported from Hebburn, England

    @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

  • Rainbowztwit
    Sarah (@Rainbowztwit) reported from Whitley Bay, England

    @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • WeAreOpenreach
    Openreach (@WeAreOpenreach) reported

    @AP196779 @EE I'm sorry to hear that you've been going round in circles for the past five weeks. Has your service provider clarified the specific issue they have been trying to report to us? Any details they have provided would be helpful in understanding the situation further. To allow (1/2)

  • basky48
    BASKY (@basky48) reported

    @EE don’t but EE they won’t sort you out things.Poor network worst service.I been calling them but nothing have changed

  • julesw1lko
    Jules (@julesw1lko) reported

    Anyone had .@EE chop the phone line of an elderly relative without consent ? What did they do about it? @Ofcom any input ? I am absolutely raging that a 90 year old has had her phone line chopped (a number she’s had for oh, 60 years). And the customer service are not great

  • Mcurley40Curley
    Michael Curley (@Mcurley40Curley) reported

    @KinkygroovyHez @EE @O2 are a nightmare as well nine weeks to cancel a sim only contact!!

  • BagFleaBag
    Jo Oliver 💜🇬🇧 (@BagFleaBag) reported

    @LeilaniDowding @EE Yes, it’s usually days if it’s a bad storm and that’s in southern England and not that rural, my friend on a quieter month had no electricity for 2 weeks and no internet for a month the other year after a big storm.

  • LeilaniDowding
    leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported

    @JimBob1046620 @EE There is when you live in the countryside with no mobile service

  • jordanpaj
    Peter Jordan (@jordanpaj) reported

    @EE Thx. The issue is that many users are generally older not very tech savvy, (my neighbour is 92) and so could well end up with no service if there is a power cut.

  • Wozza777
    Wozza (@Wozza777) reported

    @LeilaniDowding @EE There will be something for those communities they can’t legally leave a house without a connection I’ve just moved my elderly parents over to digital home phone there are backup lines for pendant alarms. The copper landline wiring is poor these days it’s just moving with the tec

  • annaonthemoon
    Rebecca J Lockley ➡️ Shenanigans (@annaonthemoon) reported

    @EE I tried to redeem my oneup reqard code for the @marksandspencer voucher but the website to claim has timed out several times. I was really looking forward to the extra treat since today is my birthday :(

  • Cadisbikes
    Emma-Jane 🇬🇧 (@Cadisbikes) reported

    @LeilaniDowding @EE This has been forced on my father. So the power goes out, he lives in the middle of nowhere, no mobile phone signal unless he treks out into a field and up to the highest point,.perfect for a man in his 80s. Easy target for thieves, cut power, no 999 can be rang.