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EE outages and service status in Whitburn, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Whitburn, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Wi-fi.
  • The most recent signal from this area was received Jul 11, 2:44 PM GMT+1.
  • 50% Phone (50%)
  • 33% Internet (33%)
  • 17% Wi-fi (17%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Whitburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitburn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Whitburn, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Sunderland, Jarrow, North Shields, South Shields, Gateshead, and Newcastle upon Tyne.

CityProblem TypeReport Time
Wallsend Internet 2 days ago
Hebburn Internet 3 days ago
Sunderland Wi-fi 5 days ago
Jarrow Phone 12 days ago
Sunderland Phone 18 days ago
North Shields Phone 27 days ago

Nearby cities with recent reports

Wallsend

1 recent signals

2 days ago
Hebburn

1 recent signals

3 days ago
Sunderland

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whitburn, England

Latest outage, problems and issue reports in Whitburn and nearby locations:

  • L17aamLiam
    Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • veecollins
    Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • XxXColette77XxX
    🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • RachelLBriggs
    Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • Amyhard44849704
    Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • DarrenMorgan
    Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • Tdal1369
    Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • davidhorsefield
    David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • geemiller71
    Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • Amyhard44849704
    Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • DougJBacon
    TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

  • mattybrannigan
    mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • RobbyRSSRobot
    Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • idh46
    Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • matt3lee
    Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

  • ifellintoawell
    Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jessbrown2590
    Jessica Brown (@Jessbrown2590) reported

    @EE why do we pay £££ every month if each time we leave the house we can’t use our phones due to no signal even though it says 5G?

  • Janeyk12
    Jane Keywood (@Janeyk12) reported

    @EE I tried more than once, never managed to get a person without your automation ending the call and now raised a complaint as well. Not good enough, a vulnerable consumer would be highly distressed by this apauling service

  • TheFulhamOracle
    The Fulham Oracle (@TheFulhamOracle) reported

    @EE are useless honestly, they mail over the broadband kit to manually set up, you plug it all in and then it just flashes orange continuously. Awful service.

  • AndyPDarvill
    Andy Darvill (@AndyPDarvill) reported

    @BTBusiness the sooner I can get out of the contract with you the better…. Actually costing me money now!! Utter shite!! Possibly the worst provider I’ve been with in 23 years… @EE sold me this **** too!!

  • EtchesLara
    Lara (@EtchesLara) reported

    @EE my data keeps dropping in and out, even though it says I have 5G! As well as my signal. Is there some sort of issue I’m not aware of?

  • bloomsburykid
    Mark Baldwin (@bloomsburykid) reported

    @EE Crap download speeds tonight. This is central London not some remote country location. There is no excuse for such a patchy service.

  • DWGraham_67
    David Graham (@DWGraham_67) reported

    @EE I contacted you last week about a GDPR breach and this has still not been rectified. I’m still receiving multiple emails intended for another customer as my email address has incorrectly been registered to his new EE account and Netflix package. Sort this please!

  • Vocalandproudx
    Vocal and Proud (@Vocalandproudx) reported

    Shocking customer service from @EE After months of data issues, I’m told they don’t guarantee a working data service. So what am I paying for? Happy to take customers money but dismiss genuine concerns instead of fixing them. Overpriced with poor service. AVOID @EE @Ofcom

  • OMGBeardd
    OMG Beardd (@OMGBeardd) reported

    @OniSuika @EE How many people do you think you’ll be turning off of EE that aren’t already in the replies looking to complain to people that can’t help? You think people will see that you’re having an issue, that’s logged are any less likely to be put off than those claiming overcharging?

  • charles_uk
    Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported

    Just had a power cut in #WestOxon. It's times like this you realise the importance of a usable mobile signal. It's a shame @EE and other providers don't recognise this and refuse to accept their signal here is not fit for purpose.