EE Outage Report in Whitburn, South Tyneside, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Whitburn, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Whitburn, South Tyneside, England
The most recent EE outage reports came from the following cities: Houghton-Le-Spring, Sunderland, Newcastle upon Tyne, Seaham, Gateshead, Chester-le-Street, Blyth and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Houghton-Le-Spring |
Phone | |
| Sunderland |
TV | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Whitburn, England
Latest outage, problems and issue reports in Whitburn and nearby locations:
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Mark.🇬🇧🇺🇦
(@19bootsy68) reported
from
Dunston, England
@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Williams
(@Paulwilly72) reported
Dear @EE. My WiFi went down last night so I switched to my mobile data. You can imagine my surprise when I got full 5G signal! Thanks for letting me know!
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Andy R Hessey
(@arhessey) reported
@EE just had a call from one of your “contact centres” giving me a discount on my bill. They didn’t even try and pretend they were real much less go 5 rounds with me on the #DirectMarketingAct. Poor show. I expect better scam calls than that! CLI - 01997 617576
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james richardson
(@acjimbo) reported
@EE that number has the same automated options, which don't help me. Where can I speak with someone?
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Patricia Farmer
(@patjohnfarmer26) reported
@bt_uk @EE Can l return to bt as l see no prospects of Outreach returning job marked complete while l have no service
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Daniel Barnes
(@danbar1975) reported
@EE is there a problem with masts around Christchurch as my iPhone isn’t working on mobile network?
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Kirsty Limacher (She/Her)
(@KirstyLimacher) reported
Well despite the issues with @virginmedia I'm still up and working hot spotting from my @EE phone. Now thankful I got what seemed like a ridiculous 100GB of data when I renewed...
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Kyle Gibbon
(@GibbonWorld) reported
@EE had phone stolen - you send an unactivated sim days later for new device.... now have to wait a further 24 hours... I assume you will discount my bill for a problem you have caused? I was told sim would be activated
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Paul Dunn
(@mickyd54) reported
@EE are there still problems with the mast in BH23 1PR area? It was repotedly fixed yesterday and we had Internet all evening but today no connection again
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Zak
(@zakbrownz) reported
Day 7 of @RoyalMailHelp not being very helpful. Keep saying manager has the complaint and it will be sent to @EE but guess what the tracker says differently 🙃
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Ryan Birnie
(@RyanBirnie5) reported
@EE Protecting vulnerable customers suffering from financial hardship whilst creating the financial hardship. Good logic EE. Still, advertising the same products but for cheaper for new customers after the existing customer price increase. I smell 💩