EE

EE Outage Report in Whitburn, South Tyneside, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Whitburn, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whitburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Whitburn, South Tyneside, England 06/28/2025 11:20

June 28: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (25%)

    Phone (25%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whitburn, South Tyneside, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Washington, Sunderland, Gateshead, Seaham, Jarrow, Wallsend, Hebburn, Chester-le-Street, Whitley Bay and North Shields.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne E-mail
United KingdomWashington E-mail
United KingdomSunderland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whitburn, England

Latest outage, problems and issue reports in Whitburn and nearby locations:

  • NicCorbishley86 Nicola Corbishley (@NicCorbishley86) reported from Whitley Bay, England

    @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

  • RockcliffeFiles Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, England

    Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

  • Rainbowztwit Sarah (@Rainbowztwit) reported from Whitley Bay, England

    @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

  • micky9nufc Michael Young (@micky9nufc) reported from Newcastle upon Tyne, England

    @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

  • XxXColette77XxX 🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • AlexMason000 Alex Mason (@AlexMason000) reported from Whitley Bay, England

    @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

  • 19bootsy68 Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Sanz71 Sandra Richardson (@Sanz71) reported

    @EE Still experiencing issues with different aspects of your service. This time, the digital voice intermittently works / is not working and was expecting a call about Thursday by 7pm and still no one has contacted us

  • xDiabeticsgames ~Matt~ (@xDiabeticsgames) reported

    @EE Constant drop outs, broadband so bad I can't even open my own IP address page because the connection took too long to respond, and now despite the router apparently "working" nothing in my house will connect to it.

  • xDiabeticsgames ~Matt~ (@xDiabeticsgames) reported

    @EE arguably the WORST broadband provider

  • AdamHaslam8 Adam Haslam (@AdamHaslam8) reported

    @EE I don't need to check it, it's because it's Leeds City Centre. When will you fix it so customers who pay for 4G/5G, can use it?

  • LifeOfMacca Macca (@LifeOfMacca) reported

    @EE They've previously looked into it and cannot find an issue. But there clearly is. I'm also not spending another several hours on the phone. You know what to do to keep my custom.

  • Marnaj8 Marnaj (@Marnaj8) reported

    Called @EE , asked them to call my mum as her home phone not letting her dial out - they said they have no way of phoning out ! They will ask an engineer to investigate within 7 days! A phone company who is unable to call a customer in need of help?! Come on @EE , seriously ?

  • AdamHaslam8 Adam Haslam (@AdamHaslam8) reported

    Without fail, every time, @EE reception in Leeds is rubbish and has been for years, when will you fix it?

  • R_Wilcox89 Rick W (@R_Wilcox89) reported

    @EE it’s been a week and no one has contacted me to address my complaint .. what is the standard amount of time to address a complaint

  • AnnMB48 Ann (@AnnMB48) reported

    @EE @jameskgregson The re app is mainly aimed at selling to you! I’ve been trying to get an update on a reported fault and it’s so far proved impossible. Not simple to find. Used help, clicked the ‘click here’ so far a flashing screen and endlessly circling circles!

  • AnnMB48 Ann (@AnnMB48) reported

    @EE your app is aimed at sales. Reported fault days ago and can’t find update but am offered lots of ‘deals’! Screen just flashes, won’t engage. So far have had a lot of problems & would like to see status of the work being done.