EE Outage Report in Cramlington, Northumberland, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cramlington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cramlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cramlington, Northumberland, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Sunderland and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
||
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cramlington, England
Latest outage, problems and issue reports in Cramlington and nearby locations:
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Brady
(@AdsBrady) reported
@ee So on the 8th time of chasing, after you added a second line to my account instead of upgrading it - I’m told the resolution and refund was essentially invented by the last person in customer service I spoke to. Ridiculous.
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Kirsten Alexander
(@misskirsten187) reported
@EE I am trying to login to my account on your website on my Chromebook. I have entered the correct details and the main page appears. Then when I click to look at my account it says "You've successfully logged out". It did that a couple of days ago too. Why is it happening?
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𝔎𝔢𝔦𝔱𝔥 𝔚𝔦𝔩𝔰𝔬𝔫 #CovidIsNotOver
(@keith_wilson) reported
It turns out that @EE has only one roaming partner in Germany: O2. So if the O2 signal is poor, you don’t get any internet. So much for paying extra to ‘roam abroad’. 🤨
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Rachel James 🍓
(@moosemousse) reported
Was looking at upgrading my phone with @EE and it said to log in for better deals. As a new customer the phone I want is £45 a month with £50 up front for £10GB a month. As an upgrade it's £49 a month with £70 up front for £10GB a month. That's not better.
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Luce ✨
(@h0useplant) reported
@EE I’m having issues every other week since I upgraded my phone with you guys. My bill last month failed, when I rang to rectify it you told me it’d try again which it didn’t so I paid through the app, you then tried to charge me 2 more times for the same bill (1/2)
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Filmflammable
(@filmflammable) reported
@EE disappointing upgrade offers guys. Loyal customer since you started and you can't even match @iD_Mobile_UK sadly i think this means goodbye.
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Katie Baylis
(@BaylisKatie) reported
@EE Unfortunately not. Been treated really poorly by EE after ten years of loyal service. I have given up on contacting you directly due to the amount of times I've waited on hold and been disconnected.
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James
(@jameswolf_7) reported
@EE Reliable? You left me without data in Turkey and I had to call cust service that incorrectly told me no more data; I was eventually able to pay for and use more data the next day but you charged me over £100 for the call to cust services!!!
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Priya Mulji
(@PriyaMulji) reported
@O2 Hi, I was just talking to someone (think his name was Mohammed) about leaving @EE and moving to you. Any chance someone could call me as I’m having major issues with calls on my current network
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Jessica Whitcutt Fagan
(@JNMFagan) reported
@EE Same everywhere although not so bad today. Pls DM me