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EE

EE outages and service status in Cramlington, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 3 outage signals in the last 24 hours around Cramlington, including 3 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Aug 19, 10:36 AM GMT+1.
  • 80% Internet (80%)
  • 20% Wi-fi (20%)

The latest reports from users having issues in Cramlington come from postal codes NE23 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cramlington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 19: Problems at EE

EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cramlington, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Wallsend, Hebburn, and Jarrow.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 8 hours ago
Newcastle upon Tyne Internet 17 hours ago
Newcastle upon Tyne Wi-fi 19 hours ago
Newcastle upon Tyne Internet 2 days ago
Cramlington Internet 27 days ago
Wallsend Internet 1 month ago

Nearby cities with recent reports

Newcastle upon Tyne

4 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • ian_safc_1974
    Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE Iโ€™ve had same issue

  • Sadiesmam
    Tracy ๐Ÿ’™ (@Sadiesmam) reported from Ashington, England

    @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

  • idh46
    Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • davidparkersm
    David Parker (@davidparkersm) reported from Whickham, England

    Canโ€™t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

  • Lamma27
    Richard Lander (@Lamma27) reported from Morpeth, England

    @EE @rootmetrics You can do all this and yet you can't the upgrade I was to be sorted out since 17th October! Customer focused? What a joke!

  • RobbyRSSRobot
    L๐Ÿฉui๐Ÿ’ฒe (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

  • Patrick_Rice
    Patrick Rice FCMI (@Patrick_Rice) reported from Blaydon-on-Tyne, England

    @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

  • Amyhard44849704
    Amy Hardy Running and Gymnastic slills ๐Ÿ’™โค๏ธ๐Ÿ’›๐Ÿ’š (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they wonโ€™t be able to get through

  • veecollins
    Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • HullyStephen
    Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • AlexMason000
    Alex Mason (@AlexMason000) reported from Whitley Bay, England

    @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • jshield1988
    jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . ๐Ÿคฌ

  • 19bootsy68
    Mark.๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡บ๐Ÿ‡ฆ (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • ladgaga13
    Warren โญ๏ธ (@ladgaga13) reported from Blyth, England

    @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but itโ€™s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think Iโ€™m adding extra

  • suemetty
    Sue Metcalf. ๐ŸŒˆ๐ŸŒˆ๐ŸŒˆ๐ŸŒˆ (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • gask_findo
    Findo Gask ๐ŸŽ—๏ธ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ฑ (@gask_findo) reported

    @WirralRanger @EE Almost every big company is a pain in the arse for customer service. From personal experience I exempt Sky tv and @firstdirect as being pretty decent. Virgin is awful.

  • Billibilo
    BilliBilo (@Billibilo) reported

    @EE really wish youโ€™d send your phones out in better packaging than just a plastic bag ๐Ÿ˜ก just received my new phone and the box is all banged up. Poor service from @EE and DPD.

  • Monetization26
    Mr Gray (@Monetization26) reported

    @tholumusam @EE We still have no signal, we still have no internet, no call back, still no engineer, still no 4gmifi and the customer service has been shocking with being lied to miss advised and when telling the you rely on internet for your job they just arenโ€™t bothered. Completely shocked!.

  • gjo2405
    Gareth Owen (@gjo2405) reported

    @EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times Iโ€™ve called during the course of the complaint as well as accept fault

  • Peter_Gregory_H
    Greg (@Peter_Gregory_H) reported

    @EE Iโ€™m waiting for someone to call me. I wrote ASSIST in a text message 30 minutes ago. EE is on the ball when you want my money. Silence when I need to speak to a real person for help.

  • jimmyg1972
    Jim Gardiner (@jimmyg1972) reported

    @EE @birthdaycakexo I agree.....EEs only answer is check the coverage....the signal in Falkirk has been dreadful for years.....value for money is about 1 out of 10....time to move network shortly...

  • bionic_KT
    Bionic_KT (@bionic_KT) reported

    @WeAreOpenreach @EE The issue is the lack of momentum by Openreach to gain this permission. I got this myself and passed it on via EE but they were advised by you that it had to be you that got this. So I gave details and now youโ€™ve emailed once.

  • CW_Skaters
    Ni(i)na Supremacy ๐Ÿฆˆ (@CW_Skaters) reported

    @EE Well, you sent me an email a week ago begging me to return so I'm fairly certain the service was cancelled.

  • StuartT34021273
    Stuart1959 (@StuartT34021273) reported

    @EE You cant already spoke twice your not budging so cheaper to pay off contract than pay for all rounder which I will never use

  • jeffmar9999
    Union Jack ๐Ÿ‡ฌ๐Ÿ‡ง (@jeffmar9999) reported

    @EE Why can't I get any 4g signal anywhere when I go shopping and have to rely on shops WiFi? You provide a service that isn't fit for purpose at all, absolutely terrible. Are we back in the year 2000?