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EE outages and service status in Cramlington, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Cramlington, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 75% Internet (75%)
  • 25% Wi-fi (25%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cramlington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 28: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cramlington, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Wallsend, Hebburn, and Jarrow.

CityProblem TypeReport Time
Newcastle upon Tyne Internet 9 days ago
Newcastle upon Tyne Internet 10 days ago
Newcastle upon Tyne Wi-fi 10 days ago
Newcastle upon Tyne Internet 11 days ago
Cramlington Internet 1 month ago
Wallsend Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • GeoffWadeSwim
    Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • sedge1989
    Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • onet18975
    David Paterson (@onet18975) reported from Morpeth, England

    @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

  • idh46
    Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • Patrick_Rice
    Patrick Rice FCMI (@Patrick_Rice) reported from Blaydon-on-Tyne, England

    @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

  • RobbyRSSRobot
    Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • matt3lee
    Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • Amyhard44849704
    Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • Whitby_Born
    🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • veecollins
    Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • laurafarrow91
    Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • mikee3711
    Michael Wilkinson (@mikee3711) reported from Ashington, England

    Very disappointed with @EE Ashington branch. My dads @SamsungMobile still has a fault turning off randomly despite 2 ‘repairs’. Told by @EE phone would now need to be replaced BUT my dad needs to take it to Newcastle @SamsungMobile store HIMSELF for support. Appalling service @EE

  • HullyStephen
    Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • sri5308
    Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

  • amymccordx
    Amy McCord (@amymccordx) reported from Hebburn, England

    @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

  • LPearmanPhotos
    Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • AbitofCharlieb
    Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KevlarBrock
    Kev (@KevlarBrock) reported

    @EE I’ll leave it to the exec call on Wednesday now. If neither yourself nor BTO can identify the issue and we’ve done a router swap I think we’re just clutching at straws now.

  • Hala_Lou
    Hala_Lou (@Hala_Lou) reported

    @EE 7 EE customers currently on holiday in France and not able to make/answer calls. Is there a network issue?!

  • macksyb
    banks (@macksyb) reported

    @EE fix your ******* data, I’m ******* pissed.

  • Gilbert_36174
    gilbert (@Gilbert_36174) reported

    @EE Still waiting to be sent a new code for this offer. 3 phonecalls, reaching out on here - nothing. Been with @ee since the days of Orange, family plan, valued customer- not for much longer. What a let down.

  • TheEmperorSon
    The Emperor Son (@TheEmperorSon) reported

    Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

  • Monetization26
    Mr Gray (@Monetization26) reported

    @WeAreOpenreach @EE If Openreach can’t sort them self out and supply a reliable service, then we should be allowed to cancel our contracts free of charge. It’s a complete shambles that many of us are self employed and can’t work. @Starlink can you come to the rescue!!!!.

  • robdrfc4eva
    Rob (@robdrfc4eva) reported

    @EE @paulmatt86 This is the same for all uk mobile providers. In Croatia i can get a signal in the middle of the sea on my way to brač island but cant get a.signal in the Lake District

  • SarahGrimshaw_x
    Sarah Grimshaw (@SarahGrimshaw_x) reported

    @EE Day 2 of broken Smart Hub. No Internet, WiFi for tv or landline. Can’t work from home. 2 hrs on the phone yesterday, used my call back so can’t use again. Engineer only due Tues. Hoping it’ll be fixed or we’ll be waiting days again. I assume our next bill will reflect this?

  • TimBurg36450307
    Tim Burgess (@TimBurg36450307) reported

    @Hala_Lou @EE I’m in Spain with the same issue

  • RSSWFC
    Richard Stokes (@RSSWFC) reported

    @EE when will the Internet be back on in Bridlington 2 days now with no service?