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EE Outage Report in Cramlington, Northumberland, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Cramlington come from postal codes NE23 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Cramlington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cramlington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Cramlington, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Prudhoe, Ashington, North Shields, Gateshead, and Jarrow.

CityProblem TypeReport Time
Newcastle upon Tyne Phone 15 days ago
Cramlington Phone 20 days ago
Prudhoe Phone 25 days ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Total Blackout 1 month ago
Newcastle upon Tyne Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cramlington, England

Latest outage, problems and issue reports in Cramlington and nearby locations:

  • davidparkersm
    David Parker (@davidparkersm) reported from Whickham, England

    Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • stevew_pfc
    steve (@stevew_pfc) reported from Cramlington, England

    @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

  • AbitofCharlieb
    Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • RobbyRSSRobot
    Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • sedge1989
    Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • Amyhard44849704
    Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • veecollins
    Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • Mr395008
    Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • shahanchowdhury
    Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • LPearmanPhotos
    Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • maniccollie
    ManicCollie (@maniccollie) reported from Cramlington, England

    @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

  • Whitby_Born
    🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • maniccollie
    ManicCollie (@maniccollie) reported from Cramlington, England

    @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

  • davidhorsefield
    David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

  • L17aamLiam
    Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • ian_safc_1974
    Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LinhTham88
    Linh Tham (@LinhTham88) reported

    @rawker28 @EE I'm having the same error message on the EE app this morning so i logged into EE on the desktop website successfully BUT there was an error message saying that they can't display my pack information at the moment and working on it. Definitely a EE Issue.

  • Coquelicotworld
    Coquelicot 💜🤍💚 🟥 (@Coquelicotworld) reported

    @AllanRobertson1 @Craig_Simpson82 @EE I have 3 a phone lines with EE, but poor customer service on this has left a bad taste, and I’m not inclined to renew my contracts.

  • mummyjjd
    jessica darnell (@mummyjjd) reported

    @EE @MissSeaPeaches @EE is the website and app still down been trying over 24 hours now to order something this is terrible!

  • IAmChanges
    Im me (@IAmChanges) reported

    Anyone else having problems with @EE signal atm or just me ?

  • fromfiona_
    From Fiona (@fromfiona_) reported

    @EE I sorted an upgrade yesterday but have no email confirmation of the upgrade or any info re:delivery. Anything you can do to help?

  • IAmChanges
    Im me (@IAmChanges) reported

    Anyone else kae having problems with @EE signal atm ? Or just me

  • KayahHazell
    K I L L A K A Y🇯🇲 (@KayahHazell) reported

    The customer service woman on the phone doesn’t even know what a PS5 is LOOL @EE please get some new staff

  • ostrichbrain55
    Chilu (@ostrichbrain55) reported

    @EE You took my money but then I have had to chase you up about the delivery of my order over the last 3 days. This is for the Ps5. The agent I spoke to said there was no reason for the delay and encouraged me to cancel my order. Wtf. This is causing me stress and serious anxiety

  • emaraldcity
    Heidi Palmer (@emaraldcity) reported

    @EE Hi there Si, They only had 1 in stock when I was in store. Not much help when my phone cannot give or receive phone calls....it's a looooonnngg wait.

  • janetb567
    janet c barrett (@janetb567) reported

    @EE hi my name is David Saitch 304 Bentworth crt 80 granby street E2 6DW my phone number is 07944 555873 I changed my plan to sim only yesterday and now it’s saying not registered on network I can make or receive calls .. I need my phone as I have had a stroke regards David