EE Outage Report in Ashington, Northumberland, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ashington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ashington, Northumberland, England
The most recent EE outage reports came from the following cities: Whitley Bay, Morpeth, North Shields, Bedlington, Cramlington, Blyth and Amble.
| City | Problem Type | Report Time |
|---|---|---|
 Whitley Bay |
Internet | |
| Morpeth |
Phone | |
| North Shields |
Phone | |
| North Shields |
Internet | |
| Bedlington |
Phone | |
| North Shields |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ashington, England
Latest outage, problems and issue reports in Ashington and nearby locations:
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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David Paterson
(@onet18975) reported
from
Morpeth, England
@EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies
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Tracy 💙
(@Sadiesmam) reported
from
Ashington, England
@EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
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David Paterson
(@onet18975) reported
from
Morpeth, England
@EE worst network provider in this postcode area ever! False advertising
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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Alan Hewitt
(@alanhewittphoto) reported
from
Ashington, England
Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.
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Warren ⭐️
(@ladgaga13) reported
from
Blyth, England
@EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Vince
(@VModifiedMind) reported
@etiago @EE Well yes I agree that calling it fibre was a bit of a stretch of the truth. But in this case they’re advertising “full fibre” a term they only need because of the previous bad marketing term. But it’s far better in the UK than many other countries - even if it isn’t perfect.
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keel mcn
(@KeelMcn) reported
@EE hey what’s the problem with the internet services in the ky6 area? We have been getting disconnected every hour for the past 3 days or so?
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Jos Dewing
(@CruiseJos) reported
@EE why dont you answer your phones anymore or resolve issues real drop in service levels
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Aboy
(@FranklyUk) reported
@MarcAllera @EE Times I came of a call to @EE completely disraught almost in tears having argued with EE staff who refused to acknowledged what we were stating. Most. Times we had to repeatedly phone EE about the same issue to get someone to acknowledge what we were saying. Most.
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Ken Masters
(@TheOtherShevy) reported
@EE im trying to unlock my iPhone 13 through you and the unlock form won’t let me, saying there is an issue on your end. Can someone help me please?
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Aboy
(@FranklyUk) reported
@MarcAllera @EE Amount Ofcom fined @EE for over-charging. £2,700,000. Amount ofcom fined EE for complaint handling failures. £1,000,000. Amount Ofcom fined EE for over-charge 118 numbers. £245,000. Times I was put through to someone senior when I complained of an inaccuracy on my account. 0.
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neelakantam balu
(@neelakantambalu) reported
@EE Not sorted, still need help
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Liam Brown
(@browny996) reported
@EE can someone help, your live chat doesn’t work
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koopa
(@kpa421) reported
@Robbo1979says @EE Because EE are terrible. Best customer service? absolute travesty more like, as soon as my contact is up? I'm gone.
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Lauren .A.
(@climo2009) reported
@EE How does my Samsung S20 FE use 5G? I dont have the option to use 5G when i check the options in the Network Mode settings?