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EE Outage Report in Ashington, Northumberland, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ashington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ashington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ashington, Northumberland, England 02/23/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ashington, England

Latest outage, problems and issue reports in Ashington and nearby locations:

  • onet18975 David Paterson (@onet18975) reported from Morpeth, England

    @EE worst network provider in this postcode area ever! False advertising

  • Sadiesmam Tracy 💙 (@Sadiesmam) reported from Ashington, England

    @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • onet18975 David Paterson (@onet18975) reported from Morpeth, England

    @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • stevew_pfc steve (@stevew_pfc) reported from Cramlington, England

    @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • alanhewittphoto Alan Hewitt (@alanhewittphoto) reported from Ashington, England

    Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Deborahj_Powell Deborah Powell (@Deborahj_Powell) reported

    @EE really, really poor service. Ordered a phone on 18 Aug + sim card. SIM card arrived in 24 hours. Phone has disappeared in the system. Order tracker doesn't work. Over an hour on the phone repeating details last week & I was told it'd been shipped with @DPD_UK. Still no phone.

  • SamCad96 Sam (@SamCad96) reported

    @sarahmufc93 @EE @ThreeUK Aren’t three owned by EE or the other way round? Pretty sure their signal is basically identical as they use the same tariff

  • johnwha90120159 john wharton (@johnwha90120159) reported

    @EE anyone help ?

  • Jhmeadows80 James Meadows (@Jhmeadows80) reported

    @EE Help, no service in Worplesdon GU3 3PQ, working from home no internet and no 4G. Please can I understand when it will be fixed

  • CallumJ63382235 Callum Jenkins (@CallumJ63382235) reported

    @EE Hi Holly, I only had an E-Sim unfortunately. I did manage to borrow someone’s phone to call your technical help that said they would activate the sim. I waited 24 hours for it to activate but still no luck. I have ordered an American SIM card so I can get in touch on Friday!

  • CurnalCoconut jordan livesey (@CurnalCoconut) reported

    @EE I am ok for now, I'm actually quite impressed with this small tablet, when I first got it I wasn't expecting much, especially when my last tablet was so slow android just couldn't run properly because the specs were well below the minimum requirements for android 9

  • chellecfc1610 michelle crawley (@chellecfc1610) reported

    @EE how do I make a complaint?

  • CallumJ63382235 Callum Jenkins (@CallumJ63382235) reported

    @EE Hi Andy, is there a workaround for this? I’m not due to be in the UK for a couple of months and without my number I can not access my banking or emails because I have codes sent to my number before I can sign in

  • frank_bough Frank_Bough (@frank_bough) reported

    "We're experiencing a high level of calls at the moment, so you may experience a delay" If this happens EVERY time I call you, @ee, it is not unusual, it is usual and you are therefore understaffed and under-resourced because you have not invested enough in customer service.

  • AntizonShuel Shuel Schmuck Antizzion 🏴‍☠️🏁🏳️🏳️‍🌈🇺🇳🇪🇺 (@AntizonShuel) reported

    @EE Customer service @Meadowhall Sheffield branch is very disappointing. 5 staff in the back - even after waiting 15 mins they’re taking their breaks when they come out .manager was very rude. At time when shops r struggling for foot fall Iam shocked that EE think this is acceptable