EE outages and service status in Wideopen, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Wideopen, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Wi-fi.
- The most recent signal from this area was received Jul 11, 2:44 PM GMT+1.
- Phone (50%)
- Internet (33%)
- Wi-fi (17%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Wideopen, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wideopen, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wideopen, England
The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Sunderland, Jarrow, North Shields, South Shields, Gateshead, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend
|
Internet | 2 days ago |
|
Hebburn
|
Internet | 3 days ago |
|
Sunderland
|
Wi-fi | 5 days ago |
|
Jarrow
|
Phone | 12 days ago |
|
Sunderland
|
Phone | 18 days ago |
|
North Shields
|
Phone | 27 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Wideopen, England
Latest outage, problems and issue reports in Wideopen and nearby locations:
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Alex Mason (@AlexMason000) reported from Whitley Bay, England@EE Shite service as usual in #Tynemouth Don't know why I pay my bills
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Shaun Edge (@sedge1989) reported from Ryton, EnglandYou can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, EnglandI've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Char (@AbitofCharlieb) reported from Gateshead, England@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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ManicCollie (@maniccollie) reported from Cramlington, England@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Alan D'Arcy (@weeweegie) reported from Washington, England@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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jamie shield (@jshield1988) reported from Whitley Bay, England@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Darren (@DarrenMorgan) reported from Washington, England@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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lee major (not bionic) (@MajorManor) reported from Newburn, EnglandMy water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,
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Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, EnglandI don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, EnglandI don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Sarah (@Rainbowztwit) reported from Whitley Bay, England@EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)
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Michael Wilkinson (@mikee3711) reported from Ashington, EnglandVery disappointed with @EE Ashington branch. My dads @SamsungMobile still has a fault turning off randomly despite 2 ‘repairs’. Told by @EE phone would now need to be replaced BUT my dad needs to take it to Newcastle @SamsungMobile store HIMSELF for support. Appalling service @EE
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Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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David (@davidhorsefield) reported from Longbenton, England@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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David Paterson (@onet18975) reported from Morpeth, England@EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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BoltonBrandon (@IrnBrundon) reported@mcmahon530 @EE What’s the problem?
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Lena 💙 (@LenaRbeaner) reported@EE just seen Ashley Storrie’s instagram post. Reducing a bereaved daughter to tears. What kind of shoddy customer care is that?!! Someone in management sort it out
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Jo D (@JoDonn77) reported@EE @ash2082 I’m having the same issue having landed in Spain in the last hour
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Jon May (@J0NMAY) reported@EE why on earth has my internet gone so slow it cant load a single page? this is unacceptle when i pay you £180 a month.
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F3spirit (@originaf3spirit) reported@EE A 30 yr customer is having their account access and line suspended for £ 22 connections unresolved complaints open closed within 24hrs Resolution required.
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W H A T A W A L L Y ©️ (@whatawallyart) reported@EE I can’t ever get reception on my phone for calls I’ve called and ee doesn’t want to help, I’ve been a customer for 30 yrs with the same number and I find your customer service shocking regarding this apparently you can’t help me?
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鬼萃香 OniSuika (@OniSuika) reported@EE Home broadband. Never seen speeds over 3mb/s even through ethernet, and now had a week of random disconnects every hour. The service check on the website hardly ever loads but when it does it reports no problem. Done the classic troubleshoots to death. How does this cost so much?
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J o d i e 🫧 (@Jodiee_ox) reported@EE Hi I’ve done all this and been happening since Thursday last week. Everyone else in our area is back up and running. I need to speak with someone right away texting isn’t resolving the issue.
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Nick Williams (@nickwilly89) reported@EE I live the way you talk about being the best network. Well ive never heard so much bullshxt tbh. Broadband cancelled after 8 week because you couldnt get it working as promised and now I have numerous issues with customer service- The worst company in the comms industry
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ANIA GABB (@aniagabb) reported@EE Hi, I’ve paid for 5 days of wifi however it keeps cutting out?? Please help!