EE Outage Report in Wideopen, Northumberland, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wideopen, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wideopen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 12: Problems at EE
EE is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wideopen, Northumberland, England
The most recent EE outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Gateshead, Prudhoe, Hebburn and Sheriff Hill.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
||
| Sunderland |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wideopen, England
Latest outage, problems and issue reports in Wideopen and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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David Paterson
(@onet18975) reported
from
Morpeth, England
@EE worst network provider in this postcode area ever! False advertising
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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David Paterson
(@onet18975) reported
from
Morpeth, England
@EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tony edward
(@TonyEdward12) reported
@MartinSLewis Martin any advice to help me got a brand new iPhone 14 pro had it 6 days and didn’t have it insured yet and got robbed in the street Wednesday night by a scumbag on a electric bike and @EE have no compassion and tell me i have to pay the 24 month contract still
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Simon Chandler
(@Simon_Chandler) reported
@EE looking to change from sky mobile to a provider that can support my Apple Watch Ultra but can’t seem to get a deal to make sense. Want to link my watch, understand I may need to pay more but not nearly twice as much before Watch linked
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Joseph Crone STYLIST
(@josephjcrone) reported
@EE poor customer service lately, can't get through on phone in the evenings as the wait times are so long it just ends the call due to lines closing before customer services will have time to answer call, my phone is damaged and no one sorting it out for me, what should I do? 🤷🏻
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Reggie Gom 🇺🇦
(@GomReggie) reported
@EE My pay as you go pack has just renewed and the 15GB of data has not been added, why?!!! This is the umpteenth problem I have had with you people!!!! It is not good enough!!!
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DAVIE
(@coplandroad) reported
@EE help I’m Mexico and my roaming ain’t working paid extra for it aswell
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Liam 🗡️
(@LM22___) reported
@JamesCa12665536 @EE Good job you aren’t EE Customer Service really isn’t it. Thankfully, they contacted me, apologised for the time and the error. We’ve even fixed it things. Happy you’ve decided to get involved 2 days later though. Cheers John 👍🏻
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Barrington Alan Southwood
(@SparkyBaz) reported
Hi @EE just a question? Walking around Windsor, Berkshire. We have noticed that we have full signal but cannot access the internet. Do you know if something is being done about this and what is causing the problem We’ve noticed it’s been happening for over a month now.
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ohseb
(@ohsebsebseb) reported
@nickrf1966 @EE Thank for letting me know. This has been doing my head in! I'm paying too much for this phone as it is on contract and they're gaslighting me! Ignoring comments, asking me to read FAQs, reset the mobile after text message is sent to me, reset the network settings. All GUFF.
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Lewis
(@lse1994) reported
@EE What’s wrong with your signal in Plymouth? Some areas are horrendous and have been for months? Impossible to use 5g/4g a lot of the time
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The Driver 🏴☠️
(@i_drive_the_bus) reported
@jamogram @EE So far across all methods they've not set the world alight, for some reason in the yard at work I can't get 5g and hardly any other signal, go round corner and it's all systems normal