EE Outage Report in Wideopen, Northumberland, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wideopen, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wideopen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Wideopen, Northumberland, England
The most recent EE outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Whitley Bay, Gateshead, Wallsend, Blaydon-on-Tyne and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Wi-fi | |
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Internet | |
| Whitley Bay |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wideopen, England
Latest outage, problems and issue reports in Wideopen and nearby locations:
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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David Paterson
(@onet18975) reported
from
Morpeth, England
@EE worst network provider in this postcode area ever! False advertising
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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David Paterson
(@onet18975) reported
from
Morpeth, England
@EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Tracy 💙
(@Sadiesmam) reported
from
Ashington, England
@EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract
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Alan Hewitt
(@alanhewittphoto) reported
from
Ashington, England
Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Freddie Mercurys Cat
(@kinguk16) reported
@haliimahh @EE Hey. I’d advise avoiding @EE They have some very shady tactics when the end of your contract comes around. They erroneously charge for services and then left a red Mark on credit file which they refuse to rectify. Customer services full of ‘computer says no’ types #EE #avoid
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kayla
(@_fuglyslut) reported
@EE is there a reason i’ve been on the lowest bar of signal, and my 4G hasn’t been working for the past week? Its driving me insane now 😩
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Nicola 🌱ⓥ
(@NoojiWooji) reported
@EE This is great news! To bad you treat your employees like rubbish though.
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stuart
(@stuart64348836) reported
Worst customer service @EE
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Karl Lillywhite
(@KarlLillywhite) reported
@EE my BT subscription won’t work can you help please?
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Nicholas McCluskey
(@NikMcCluskey) reported
@EE I want to cancel my broadband as the contract has come to its end. Can I do this online? I can't see a way to do it through my account.
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Freddie Mercurys Cat
(@kinguk16) reported
@mickbrace @EE Hey Mick. I’d advise avoiding @EE They have some very shady tactics when the end of your contract comes around. They erroneously charge for services and then left a red Mark on credit file which they refuse to rectify. Customer services full of ‘computer says no’ types #EE #avoid
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Anonymous
(@Jameshortoncf) reported
@MarcAllera @EE Real poor 4g signal in grondra holl Park in sa667hd
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Amy Howell
(@AmyHowe26335919) reported
@EE Hi, I am moving to an area of slow WIFI speed. Someone has advised me that I can get a router and a SIM card to combat this and have quicker speed. How do I know if your network would work well enough for this in my area (I am currently with EE so was hoping to stay with you)
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Bianca
(@beeankanoricky) reported
Why is the @EE coverage so bad at the moment? Literally nothings loads without WiFi