EE

EE Outage Report in Wideopen, Northumberland, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Wideopen, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wideopen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Wideopen, Northumberland, England 01/24/2025 08:20

January 24: Problems at EE

EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Wideopen, Northumberland, England

The most recent EE outage reports came from the following cities: Gateshead, South Shields, Sunderland, Newcastle upon Tyne, Boldon Colliery, Jarrow, Washington, Cramlington and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomSouth Shields Phone
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Wideopen, England

Latest outage, problems and issue reports in Wideopen and nearby locations:

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • mikee3711 Michael Wilkinson (@mikee3711) reported from Ashington, England

    Very disappointed with @EE Ashington branch. My dads @SamsungMobile still has a fault turning off randomly despite 2 ‘repairs’. Told by @EE phone would now need to be replaced BUT my dad needs to take it to Newcastle @SamsungMobile store HIMSELF for support. Appalling service @EE

  • maniccollie ManicCollie (@maniccollie) reported from Cramlington, England

    @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

  • RobertReay Robert Reay (@RobertReay) reported from South Shields, England

    My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • amymccordx Amy McCord (@amymccordx) reported from Hebburn, England

    @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

  • maniccollie ManicCollie (@maniccollie) reported from Cramlington, England

    @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

  • jstep__ Josh Stephenson (@jstep__) reported from Birtley, England

    @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • Whitby_Born 🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • ladgaga13 Warren ⭐️ (@ladgaga13) reported from Blyth, England

    @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

  • stevew_pfc steve (@stevew_pfc) reported from Cramlington, England

    @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

  • ian_safc_1974 Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

  • sedge1989 Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • RobbyRSSRobot L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

  • davidparkersm David Parker (@davidparkersm) reported from Whickham, England

    Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Onyxlightss Onyxlights (@Onyxlightss) reported

    @EE Is it going down? Just had two outages back to back in 10 minutes. #EEoutage

  • vmfranco92 Vincenzo Franco (@vmfranco92) reported

    @EE This is still an issue and has been so since middle of November. I am unable to get through on the phone as wait times appear to always be very long. If someone could get back to me I would appreciate it. Thanks V

  • screwballriver Scott Alexander (@screwballriver) reported

    @EE When you mean here to help I assume you don't refer to responding to people asking queries about the PS+ Bundles ordered on the 19th of November that no one is getting a response about.

  • lslef 𝙻𝚘𝚞𝚒𝚜𝚎. (@lslef) reported

    @EE my phone is literally useless because my usual full bars of signal has gone to nothing. I can’t send a message or ring ANYONE. What am I paying a bill for??? So frustrating.

  • Marie34244815 Marie pike (@Marie34244815) reported

    @EE called last night and told the exchange was down in my area DA1 5DA. Information given was that it would be running by 12.30am. Still not working no WiFi available.

  • mrbirch86 Nathan Birch (@mrbirch86) reported

    @O2 @O2 Thank you for your reply. I will be in contact shortly, as my 12 year service to @EE looks not valued as they have made no attempt to contact me. Speak soon.

  • Sparx0707 Sparx0707 (@Sparx0707) reported

    @EE is your broadband down around Ashford in Kent at the moment?

  • shanygne93 shanygne (@shanygne93) reported

    @EE @EE has got to be one of the worst mobile phone service providers I have ever had to deal with 😡.You say you are here to support but yet you continue to scam people

  • shanygne93 shanygne (@shanygne93) reported

    @EE Definitely the worst service provider I have had to deal with

  • LukeJamesConway Luke (@LukeJamesConway) reported

    @EE Any help?