EE

EE Outage Report in Ryton, Gateshead, England

Some problems detected

Users are reporting problems related to: phone, internet and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ryton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ryton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ryton, Gateshead, England 10/17/2025 09:05

October 17: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ryton, Gateshead, England

The most recent EE outage reports came from the following cities: Gateshead, Hebburn, Sheriff Hill, Chester-le-Street and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomHebburn Internet
United KingdomChester-le-Street Internet
United KingdomNewcastle upon Tyne Phone
United KingdomChester-le-Street Phone
United KingdomChester-le-Street Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ryton, England

Latest outage, problems and issue reports in Ryton and nearby locations:

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Miss_Toppin Miss Toppin (@Miss_Toppin) reported

    Dear @EE You are actually ***************. Are you turning the internet off during the day? It has literally just switched off at 8.30am How can it be working fine all evening and then just cut out? This is as dodgy af. Until I got Wi-Fi from you I thought you were amazing.

  • findo83 Aldo Findlay (@findo83) reported

    Hello @EE, I keep getting scammers phoning me about trying to give me a discount on my account, I'm a former customer of you and it is fun to lead them on but how did they get my number and know I was with you.... been a breech of data somewhere or they incredible lucky at random

  • JohnDunn5707 John Dunn (@JohnDunn5707) reported

    @EE having been with you since you were 121 and a loyal customer at that I have just paid a fortune to have early upgrade and new contract means I pay when in the EU! Disgusting greed🤬🤬🤬

  • goodBhind X Michaela G X (@goodBhind) reported

    @EE I have left in the hands of your colleagues because this has now escalated to a big complaint

  • simonshenton simonshenton (@simonshenton) reported

    @EE yet again no signal or service this time for seven days. You apologise and suggest I use WiFi? What if that’s not an option? I’m really disgusted that in total I will have had little to no service for 10 days. The UKs most reliable network?! Hogwash!

  • EuclidianBoxes John Edwards (@EuclidianBoxes) reported

    @IvyTenebrae @EE I've had 5G in Junction and Deganwy and even visiting my mum in the middle of Anglesey. It's faster than my home fibre broadband so I hope they're getting around to Llandudno soon. Especially for when all the tourists descend and signal grinds to a halt.

  • EuclidianBoxes John Edwards (@EuclidianBoxes) reported

    @IvyTenebrae @EE Good EE signal in North Wales too, although I've yet to get 5G in Llandudno

  • lawdhaveMRSA 𝕜𝕖𝕝𝕝𝕖𝕪 (@lawdhaveMRSA) reported

    @EE So I actually switched to ee over a month ago now (I think) and I just went to look through my texts… I didn’t see one. I spoke to one of your reps at one point because I was having problems with the online form submitting and he had taken care of it as far as I knew.

  • gary_mutimer G A R Y M U T I M E R (@gary_mutimer) reported

    I must remember NOT to pay my @EE phone bill next week. No customer service response, no network here in the US, even tho I’ve got Euro and US roaming and absolutely **** network provider #badcustomerservice

  • AntRGreen Anthony Green (@AntRGreen) reported

    @EE I’ve been in 3 different parts of the country over the last week where there have been EE network issues that have made my phone unusable. How do I request some sort of refund/compensation for this outage? Currently in central London where the 5G isn’t working! (W2 1BL)