EE Outage Report in Ryton, Gateshead, England
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ryton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ryton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 17: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (35%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ryton, Gateshead, England
The most recent EE outage reports came from the following cities: Gateshead, Hebburn, Sheriff Hill, Chester-le-Street and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Hebburn |
Internet | |
| Chester-le-Street |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Chester-le-Street |
Phone | |
| Chester-le-Street |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ryton, England
Latest outage, problems and issue reports in Ryton and nearby locations:
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Toppin
(@Miss_Toppin) reported
Dear @EE You are actually ***************. Are you turning the internet off during the day? It has literally just switched off at 8.30am How can it be working fine all evening and then just cut out? This is as dodgy af. Until I got Wi-Fi from you I thought you were amazing.
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Aldo Findlay
(@findo83) reported
Hello @EE, I keep getting scammers phoning me about trying to give me a discount on my account, I'm a former customer of you and it is fun to lead them on but how did they get my number and know I was with you.... been a breech of data somewhere or they incredible lucky at random
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John Dunn
(@JohnDunn5707) reported
@EE having been with you since you were 121 and a loyal customer at that I have just paid a fortune to have early upgrade and new contract means I pay when in the EU! Disgusting greed🤬🤬🤬
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X Michaela G X
(@goodBhind) reported
@EE I have left in the hands of your colleagues because this has now escalated to a big complaint
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simonshenton
(@simonshenton) reported
@EE yet again no signal or service this time for seven days. You apologise and suggest I use WiFi? What if that’s not an option? I’m really disgusted that in total I will have had little to no service for 10 days. The UKs most reliable network?! Hogwash!
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John Edwards
(@EuclidianBoxes) reported
@IvyTenebrae @EE I've had 5G in Junction and Deganwy and even visiting my mum in the middle of Anglesey. It's faster than my home fibre broadband so I hope they're getting around to Llandudno soon. Especially for when all the tourists descend and signal grinds to a halt.
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John Edwards
(@EuclidianBoxes) reported
@IvyTenebrae @EE Good EE signal in North Wales too, although I've yet to get 5G in Llandudno
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𝕜𝕖𝕝𝕝𝕖𝕪
(@lawdhaveMRSA) reported
@EE So I actually switched to ee over a month ago now (I think) and I just went to look through my texts… I didn’t see one. I spoke to one of your reps at one point because I was having problems with the online form submitting and he had taken care of it as far as I knew.
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G A R Y M U T I M E R
(@gary_mutimer) reported
I must remember NOT to pay my @EE phone bill next week. No customer service response, no network here in the US, even tho I’ve got Euro and US roaming and absolutely **** network provider #badcustomerservice
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Anthony Green
(@AntRGreen) reported
@EE I’ve been in 3 different parts of the country over the last week where there have been EE network issues that have made my phone unusable. How do I request some sort of refund/compensation for this outage? Currently in central London where the 5G isn’t working! (W2 1BL)