EE outages and service status in Ryton, England

Problems in the last 24 hours in Ryton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ryton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ryton, England

The most recent EE outage reports came from the following cities: Cramlington, Wallsend, Hebburn, Jarrow, and Gateshead.

City	Problem Type	Report Time
Cramlington	Internet	7 days ago
Wallsend	Internet	18 days ago
Hebburn	Internet	20 days ago
Jarrow	Phone	28 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ryton, England

Latest outage, problems and issue reports in Ryton and nearby locations:

• 
  steve (@stevew_pfc) reported 5 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 10 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Char (@AbitofCharlieb) reported 15 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  pete kilty❗ (@petekilty) reported 16 minutes ago from Consett, England

  @EE So your answer is to try and sell me something, wow @EE for the win your just as bad as the people calling the number in the first place!!!!

• 
  Mr395008 (@Mr395008) reported 19 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Paul Rackstraw (@rackysafc) reported 28 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Adrian Hitchman (@janade1) reported 33 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 35 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Ian (@ian_safc_1974) reported 37 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Michael Young (@micky9nufc) reported 38 minutes ago from Lanchester, England

  @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 38 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  TheGingerDigest (@DougJBacon) reported 43 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

• 
  Robby (@RobbyRSSRobot) reported 48 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  TheGingerDigest (@DougJBacon) reported 48 minutes ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  Gemma Hall (@Gemma_Hall25) reported 52 minutes ago from Stanley, England

  @EE is EE network down in #DH9 #CoDurham

• 
  Christy 🌈 (@phoenixfelis) reported 54 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 55 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 57 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  Bethany Henderson (@BCHenderson_xo) reported 58 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Steph. (@stephwales_) reported 58 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  geordie (@geordie1kenobi) reported 6 minutes ago

  @MarkyTalk @EE They are crap mate they only care about money forcing staff to sell sell sell even to oap’s during lockdown and after they are shite so is their broadband

• 
  Kate (@KatieBrownriggg) reported 9 minutes ago

  @EE hi, why is it when customers use an offer from a third party website to get their broadband with you - you then cancel it? Apparently you’re cancelling 2 out of 3 people who do this so it feels like i’ll be wasting my time if I sign up?

• 
  Erika (@ErikaDucker) reported 10 minutes ago

  @EE I need to speak to someone to give a timeline, send in images, emails etc. No one will help and fobs me off. The store hasnt even investigated it so I can deadlock and go the ombudsman

• 
  AlauraNightsVA/Cybernetic VTuber|OC & VS VeXpo2026 (@AlauraNights24) reported 11 minutes ago

  Due to @EE complete and utter failings I am unable to stream till Friday. This means I have to cancel the TF2 stream that people booked time away from work to be a part of. I am incredibly sorry for this and I hope to be back soon

• 
  👑 Sean 👑 (@kingseany94) reported 25 minutes ago

  @EE This doesn’t help at all, the same as your app, it isn’t telling me where the issue is or whether it’s being looked into

• 
  Callum Lapper (@Lapperrr) reported 25 minutes ago

  @EE Respectfully im not going through to the same teams I've been put through to already as my complaint was deemed no resolution, however one of your employees made the fatal mistake of misleading me with factually incorrect information so I'll be taking it to the ombusman

• 
  OSINT/Cyber Bird 🦆🦉🐥🎃👻🕸 (@malwareowl) reported 29 minutes ago

  Hi @EE just like to say thanks for sending Ian Cassidy from @mjquinnhq round to sort my 92 yo dad’s fibre out after a few teething issues earlier. He also connected my dad’s laptop to the router for him too as I can’t get over myself currently to help as I’ve just had surgery.

• 
  David (@David297819311) reported 31 minutes ago

  @EE rubbish customer service. Plusnet changed over my contract to you 2 weeks ago and each day I have to reset my Internet connection to sky. On hold for almost an hour tonight and no reply. I do not want online help I want to speak to a human who can explain why this happens.

• 
  M (@KlaxonDelight) reported 32 minutes ago

  @ee my phone is not connect to any network in France and I’m stranded

• 
  Alan Aldridge (@afaldridge) reported 32 minutes ago

  @EE @Vizique During my protracted time wasting with your customer service somewhere along the very long, frustrating line you ascertained that I indeed have a fault. All I am asking is, if I have said fault all I want is an engineer sent round to have a look.