EE Outage Report in Ryton, Gateshead, England
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ryton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ryton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Phone (41%)
-
Internet (36%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Ryton, Gateshead, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Washington, Chester-le-Street, Gateshead, Wallsend, Consett, Stanley and Hebburn.
City | Problem Type | Report Time |
---|---|---|
Newcastle upon Tyne | Total Blackout | |
Newcastle upon Tyne | ||
Newcastle upon Tyne | Total Blackout | |
Newcastle upon Tyne | Phone | |
Washington | Phone | |
Washington | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ryton, England
Latest outage, problems and issue reports in Ryton and nearby locations:
-
Amy McCord
(@amymccordx) reported
from
Hebburn, England
@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
-
steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
-
Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
-
Gav McElroy
(@GavMcElroy) reported
from
Washington, England
@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
-
David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
-
Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
-
TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
-
Warren ⭐️
(@ladgaga13) reported
from
Blyth, England
@EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra
-
Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
-
Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
-
L🍩ui💲e
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!
-
Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
-
ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
-
TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
-
Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
-
Michael Young
(@micky9nufc) reported
from
Lanchester, England
@EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier
-
Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
-
Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
-
ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
-
Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Raoul Duke
(@Raoul_Duke777) reported
@EE why is the signal so bad in M33 postcode?
-
Simon singh
(@Simonsingh1111) reported
@EE Did you know EE provide worse service.
-
Suzanne Hughes
(@mrssuzehughes) reported
@EE are you having problems with your payment processing systems? I have tried to pay my bill with 2 different cards and both say pending on my card statements but my EE account says payment didn’t go through?
-
💙💛🤍 Chris Lee 🤍💛💙
(@chrislee12345) reported
@EE EE is garbage in Leeds city centre. I don’t have a signal or very weak signal. Been like that years
-
Jonah Ryan
(@notJonahVeep) reported
@sjr_giuseppe @EE Try the customer service line. 08000798586 even if you can't fix your problem, you will distract @EE staff from time they otherwise spend screwing things up, so its good for everyone.
-
Emma🖤🎃
(@emmathemoff) reported
@EE why don’t offer discounts for customers that have been with yourselves for 10+ and offer the same deals as standard? Been with you since the T-Mobile days and sadly just had to cancel my contract as you weren’t willing to price match or try to retain me as a loyal customer.
-
Emma Jones
(@EmmaCLJones) reported
@EE I’ve contacted you multiple times with no response. I’m currently abroad with no phone connectivity other than on wifi, so I’m unable to call your helpline. Since I arrived my phone has not connected with a local network so it’s unusable. Can you please rectify this asap?
-
kevinreilly
(@kevinreilly32) reported
@EE ah well after 15yrs its time i left the worst mobile provider ever.the customer experience my wife received in the mobile store in greenock was nothing short of deplorable .. EE keep sending her text saying she can upgrade to new phone for same price but apparently she cant
-
Darren Robinson
(@DarrenHXM) reported
@EE Please consider joining up your Call centres with what being offered in your EE app. It’s not great when your call centre can’t reassure customers about cost issues. Especially nowadays 🤨
-
ocky
(@ockyleigh) reported
just wanna cancel my phone contract that ended 8 months ago that i’m still paying for LOL pls answer the phone @EE xo