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EE Outage Report in Birtley, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Birtley, County Durham, England 04/24/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (27%)

    Phone (27%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Birtley, County Durham, England

The most recent EE outage reports came from the following cities: Durham, Houghton-Le-Spring, Sunderland, Newcastle upon Tyne, Seaham, Gateshead, Chester-le-Street, Peterlee, Stanley and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Phone
United KingdomHoughton-Le-Spring Phone
United KingdomSunderland TV
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • seannyybt Seannnybt (@seannyybt) reported

    @EE All this is utter crap. Bad customer service poor provider I ended up cancelling my contract. Over 4 hours on phone. All they do pass you on an on. #Halloween #CyberSecurity

  • MultiCallum Callum Hurley (@MultiCallum) reported

    @StarLightPL @Nreal @EE I will also be reconvening with EE, as it was absolutely their responsibility to replace my device, and by refusing support they were breaking UK consumer law.

  • dizzy1441 Mark (@dizzy1441) reported

    @EE so mad right now I have missed very important calls today though no signal again I have sent a good bit of time this week trying to sort with yourselves and still the same problems now I have missed my appointment 🤬🤬

  • spdafc The Messiah (@spdafc) reported

    @EE Did this yesterday and disconnected-reconnected everything but still having issues so I am awaiting a call now

  • SimonTefula Simon Tefula (@SimonTefula) reported

    @AaronJamesFolan @EE There's been no improvement. If this carries on for the next 24 hours I'm going to cancel it @EE

  • lucylemon Lucy 💙💛 (@lucylemon) reported

    @salihughes @EE I had one recently from Three apparently, on my Three phone. Fortunately I realised quickly and put the phone down. I know people have to work, but this has to be the very lowest form of job.

  • MultiCallum Callum Hurley (@MultiCallum) reported

    @EE Also note this was so difficult to purchase in the first place, that I actually had to purchase it on a friend's mobile plan. So this support actually went through another person, I can provide their name if you decide to look further into this.

  • nevali Mⱺ℠ aber irgendwie unheimlich 👻 (@nevali) reported

    spent nearly an hour on the phone to @EE attempting to get a SIM activated when the old one never arrived, only to get cut off whilst on hold for the third time

  • helnbar13 michelenstar ,retired not a Tory . 💙🇬🇧 (@helnbar13) reported

    @EE is the service down in high peak .I'm unable to send calls or text

  • biomulv biomulv (@biomulv) reported

    @EE Was gutted to lose my unlimited data deal on T- Mobile in the merger. @EE became the most expensive provider in the market from that day forward 🙄. Still zero signal in my street 10 years later.