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EE

EE Outage Report in Birtley, County Durham, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Birtley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Birtley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Birtley, England

The most recent EE outage reports came from the following cities: Crook, Chester-le-Street, Newcastle upon Tyne, Sunderland, Prudhoe, Stanley, North Shields, Consett, Durham, Gateshead, and Jarrow.

CityProblem TypeReport Time
Crook TV 8 days ago
Chester-le-Street E-mail 11 days ago
Newcastle upon Tyne Phone 16 days ago
Sunderland Internet 18 days ago
Sunderland Internet 22 days ago
Prudhoe Phone 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • phoenixfelis
    Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • mattybrannigan
    mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • Amyhard44849704
    Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • Paula_H25
    paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • idh46
    Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • Tdal1369
    Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • Bailz84
    David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • ultimatelyamy
    ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • weeweegie
    Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • ifellintoawell
    Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • janade1
    Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • Lillybethwhite
    Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • AbitofCharlieb
    Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • Amyhard44849704
    Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • Mr395008
    Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Kezzafooluv
    kezzafooluv (@Kezzafooluv) reported

    @EE Thank goodness I'm leaving EE when my contracts up next month, been with you since your birth, I've put up with the ridiculous price hikes, now this ? I've got a something and daughter, what world are they in ?? There is good and bad in ALL walks of life. Stop targeting men !

  • voodude64
    TroofSayer (@voodude64) reported

    @EE More preaching that sows division. I'm paraphrasing one of the world's great psychologists "Tidy your room. Start there before you try and fix the world's problems." EE: focus on making sure people have signal. Southgate: focus on winning football tournaments. Women have got this

  • Mr_stiernan7563
    Mr Sober (@Mr_stiernan7563) reported

    @EE @HobbitStumpy It’s a men problem, glad you promoted this EE. I think i will cancel my contract! Don’t what disgusting men on your accounts!!

  • yestheuseroflo1
    yestheuseroflover (@yestheuseroflo1) reported

    @Jezebel53582665 @AlexofAllGames @EE Because men and women need to work together on this not JUST men, the whole tweet says “it’s not a woman’s problem” when it affects them, and is caused by some of them

  • BikerBerni
    Berni (@BikerBerni) reported

    @EE Why is your web site down yet again, not a good advert!

  • Jezebel53582665
    Jezebel (@Jezebel53582665) reported

    @CarlBoylin @the_coopertron @EE allow women to talk about WOMEN’s experiences without feeling the need to insert yourself into the conversation. you clearly lack empathy and understanding. you sound like the sort of friend to bring up your issues when someone close to you tries to vent.

  • stephenjubb1
    stephen jubb (@stephenjubb1) reported

    @EE No it isn’t. I changed from EE to three because I was sick of losing signal. Three is way better than EE ever was.

  • JuliaDixon1949
    Julia Dixon (@JuliaDixon1949) reported

    @EE @fogunited7 It's not your business to solve either - you're only making noise to pretend to care about **** to chase woke dollars. You take down your Pride filters on July 1st when us gays no longer are a trendy thing & this is just the same thing now until you find a new bandwagon to hitch.

  • MisandryE
    Misandry Examples (@MisandryE) reported

    @Firebird_psych @EE @GarethSouthgate Of the few people I have blocked, are predominantly feminists with a large following, who regularly encourage pile ons. The worst responses I have had here, always came from women. Telling men to go kill themselves is one I keep seeing and will never get over.

  • king_of_hobbies
    Carl Lee Hailey (@king_of_hobbies) reported

    @mr_cause @EE They just can't help being misogynistic.