EE outages and service status in Birtley, England

Problems in the last 24 hours in Birtley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Birtley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Birtley, England

The most recent EE outage reports came from the following cities: South Shields, Gateshead, Newcastle upon Tyne, North Shields, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
South Shields	Phone	2 days ago
Gateshead	Internet	3 days ago
Newcastle upon Tyne	Internet	6 days ago
North Shields	Phone	9 days ago
Stanley	Internet	13 days ago
Newcastle upon Tyne	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

• 
  TheGingerDigest (@DougJBacon) reported 4 seconds ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  John Adams (@Johnad25) reported 3 minutes ago from Durham, England

  @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

• 
  Iam Burn Photography (@IamBurnPhoto) reported 4 minutes ago from Whitburn, England

  @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

• 
  David (@davidhorsefield) reported 6 minutes ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  Robby (@RobbyRSSRobot) reported 7 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 8 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  ANTH (@aanntthh) reported 9 minutes ago from Houghton-Le-Spring, England

  @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

• 
  Richie Veitch (@richieveitch) reported 10 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 14 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Panicdragon8784 (@panicdragon8784) reported 14 minutes ago from South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

• 
  Shaun Edge (@sedge1989) reported 20 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Gav McElroy (@GavMcElroy) reported 36 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Aely McKeon (@AelyMcKeon) reported 36 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 41 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 42 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Lauren Vardy (@LiiL_Laauren) reported 48 minutes ago from Sunderland Bridge, England

  @EE your website is rubbish. I can’t login it’s so frustrating 😤

• 
  Aely McKeon (@AelyMcKeon) reported 50 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  Louise (@RobbyRSSRobot) reported 52 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 56 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 57 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝗗𝗔𝗥𝗧𝗛 𝗩𝗔𝗗𝗘𝗥 𝗡o1™🌐 (-o-) (@Darth_VaderNo1) reported 4 minutes ago

  @loisgriff_ @EE EE are crap. I left them and use Sky Mobile now.

• 
  Opeyemi Daniel (@DinaGlyphs) reported 4 minutes ago

  @EE When asked if I want to talk to someone and I follow the prompt, the call ends with an instruction to wait for further messages to guide me on how to get further support. The message doesn’t arrive, nor do I get a call back.

• 
  @TonTrollArmy (@TroveDesignHub) reported 5 minutes ago

  @EE EE is all about money, no more customer care. It’s a shame. You have lost your soul as a provider.

• 
  bernard mac liam (@bernapgwilym) reported 6 minutes ago

  If you're thinking of changing to @EE for digital broadband and home phone dont bother. Been a nightmare. Problem is knock on effects such as EV charger and smart devices. BT engineer and EE clueless. Have had to pay £122 to sort it. Simple with right advice. @WeAreOpenreach

• 
  andrew (@adrewmg) reported 9 minutes ago

  @EE It’s been over 24 hours and texts are not working.

• 
  NathC (@Nath_Ceretti) reported 11 minutes ago

  @EE third time in a month I haven’t received call back that I have been promised. Total of 3 hours and 8 minutes on the telephone to you so far for zero result. Can’t imagine how you would treat someone who hasn’t had several contracts with you for years! Sort it out!

• 
  Curlers21 (@curlers21) reported 18 minutes ago

  @GothOnABrompton @EE thats why i never moved from Talktalk, as long as the costs are good, my speeds and cnnection work then **** all that mess transfering over to Virgin as i was going to only for friends to warn me off them

• 
  JaxRalph1992 (@JaxRalph1992) reported 18 minutes ago

  @ThreeUK I renewed my contract for a one year last year with you guys. Turn off a couple of months maybe realise I cannot wait to leave in September. And jump to @EE . I’ve been with 3uk since 2012 since you joined Vodafone, my signal and 5G have been terrible

• 
  realales (@realales109) reported 20 minutes ago

  @EE You never offered a resolution or response!!!

• 
  Shaun Adams (@shaundadams) reported 20 minutes ago

  @EE Guides tell there is no current plan for FF broadband to my property. Openreach tell me “building in this area in the next year”. No fixed plan just a time frame that moves forward. HELP!