EE Outage Report in Birtley, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Birtley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Birtley, County Durham, England
The most recent EE outage reports came from the following cities: Sunderland, Prudhoe, Newcastle upon Tyne, Stanley, North Shields, Consett, Durham, Gateshead, Jarrow and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Prudhoe |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Stanley |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
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EE Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lawrence
(@LawrenceLexing) reported
Been with EE for over 5 years now and never had such awful service in all my time. Hopefully I'm not charged this new contract amount until my phone arrives as it looks like the plan has already been applied to my sim card. Also was told - "I dunno" regarding that query too @EE
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santa
(@santa72991824) reported
@EE hello, can you please help me with a customer service issue
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Rob
(@robmelton82) reported
@EE Do you have a link to the deal to get a free chromebook for new customers from a rival network?
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Charlotte Jessop
(@charlie_chica81) reported
@EE since my contract finished I have had poor speeds but coming into 2022 it is appalling... can someone help please, I am trying to work 😢
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David S Grigoryan
(@davidsergey) reported
@EE I'm unable to login to my account using google + notation. Can you help me out please?
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Ceejay Julien
(@CeejayNightwing) reported
@EE On the plus side, the last tech I spoke to over the phone actually gave a damn enough to check my service history & discover a fault. The Openreach guy too was incredibly good & this all stemmed from a EE rep on twitter getting involved. Speed degrading already, copper aint fibre
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Jason Maddocks
(@Jasonmaddocks01) reported
@EE just had an idea for the new year. Good broadband is dependent on your income. How about introducing a service where us customers can add a few pound a month extra on our bill to accommodate increase those on a less fortunate income? Just a thought 🤔
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Lawrence
(@LawrenceLexing) reported
@EE whats going on?! Ordered the S21 128gb as the 256gb is out of stock. You've taken my money, emailed me to say its on its way and then nothing. Called today to be told its actually out of stock and they "dunno" when it will be in stock again. Offered no resolution what so ever
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Ruth Guthrie
(@na1edi) reported
@EE hi EE. What’s going on with your app? (Same info on your website, so it’s not my phone) My data balance is zero and I haven’t been in the country for 2 weeks - during which my balance should refresh to full capacity. Please help? I have DM’d you
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देव सा - राजपुरोहित
(@Devisinh) reported
@EE Yes, i got it gifted from someone and now when i am trying to use it with other network it is not working.