EE outages and service status in Birtley, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Birtley, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (67%)
- Wi-fi (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Birtley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Birtley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Birtley, England
The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Sunderland, Jarrow, and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend
|
Internet | 23 days ago |
|
Hebburn
|
Internet | 25 days ago |
|
Sunderland
|
Wi-fi | 26 days ago |
|
Jarrow
|
Phone | 1 month ago |
|
Sunderland
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Alan D'Arcy (@weeweegie) reported from Washington, England@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Liam (@L17aamLiam) reported from Gateshead, England@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Adrian Hitchman (@janade1) reported from Wideopen, England@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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David (@davidhorsefield) reported from Longbenton, England@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, EnglandI don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Gareth Miller (@geemiller71) reported from South Shields, England@EE looks like im moving networks. No help whatsoever
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandAs expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England@EE So if I took a new plan out as an existing customer would I get the same?
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Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England@EE Wifi Calling still not working.
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Idh46 (@idh46) reported from Wallsend, England@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, EnglandCan’t watch the football again cause of @EE man, worst provider going
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Speight (@scottspeig) reported@MarkyTalk @EE Try @spusu_uk same network, fraction of the cost. Apparently they manage this by only providing customer service via WhatsApp (although I find it works well). Only issue I have is no Direct Debit option. Just card.
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Alex Davies (@GNEAlex22) reported@EE Sick of wasting my breath with you guys, my app hasn’t worked for 18 months now and signal is very poor around Gateshead riverside. Don’t even know what I’m paying for anymore
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Omegamanuk (@Omegaman_uk) reportedDear @EE what’s the point of me accepting a contract renewal over the phone if you neither progress it, nor advise me of any issues? I’m making all the calls and getting no real answers here.
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FC26 Marquee Matchups (@Fc25Marquee) reported@MarkyTalk @EE I had this exact issue recently. @EE didn't care that i'd been with them for 25 years and were happy to screw me over at the first opportunity. Considering a new company now, as it clearly doesn't mean what I thought!
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Chris (@chris2905621) reported@EE How can people vote you the top of mobile rating 25 years running, I'd vote you bottom!! You do not reply to messages, disgusting service!!
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CaptainDarkseason (@CDarkseason) reportedIf anyone is paying @EE for Game Pass Ultimate be aware they are ripping you off. Game Pass Ultimate is currently £16.99pm however EE are charging £22pm. Hit that cancel button and buy direct from @XBOX
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R1CHJB (@R1CHJB) reported@EE @Omegaman_uk There’s a lot of bad publicity regarding you guys at the moment, it’s like you just dnt give a ****!
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Julie Kubiak (@JulieKubiak) reported@EE Sunday at 11.26 I went through the totally crazy process of ringing you, so I could verify my account, hang up and get a message that said you would ring me back within 15 minutes. Guess what? I’m still waiting and it is now 5:16 am the next day. My father is in a part of Spain where they have lost all Internet connection because of fires, I needed to amend my plan to call him (but your app wasn’t allowing me to change it) and I explained this in the ‘message’. No sympathy, no callback from EE. And don’t get me started on why if I have already made a call to you, I have to hang up, for you to then call me back. Once I’ve made a call to you I would rather sit and wait in a queue to speak to someone 😡
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Lisa :) (@lsl_scott) reported@EE Why tell me to call when I have to make a complaint online? More time wasting.
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Sajjad El Patron (@SajjadElPatron) reported@EE How many times i have to speak??? What do you think we don’t have to do anything all day and we should talk to customer service every second day.