EE Outage Report in Birtley, County Durham, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Birtley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (49%)
-
Phone (23%)
-
Wi-fi (14%)
-
Total Blackout (8%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Birtley, County Durham, England
The most recent EE outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Gateshead, Prudhoe, Hebburn, Seaham, Sheriff Hill, Chester-le-Street and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
||
| Sunderland |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
-
Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
-
Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
-
Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
-
🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
-
Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
-
Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
-
John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
-
David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
-
Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
-
Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
-
Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
-
Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
-
David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
-
Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
-
Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
-
Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
-
John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
-
Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Youngannie
(@ayoung140_ann) reported
@EE 30 years loyal customer. Thanks for no even bothering to ring to see why I’m leaving!!!! Speaks volumes
-
BlairWaldorf (Carrie)
(@crazyygiirl) reported
@EE hello I just wanted to check if I have roaming included in a certain country as I have the roam abroad as an inclusive extra in my contract and now my phone is apparently set-up for roaming worldwide!! Please help!
-
Aneurin Pryse
(@AniButtwitt) reported
@SamsungUK I've had my new s22 ultra for a few months. The phone will not update android or UI. I have to connect to my laptop and update via smartswitch. I've spoken with @EE and they have informed me that this is an issue for you to deal with. What's going on?
-
Destiny La Roja 💖 (she/they)
(@DestinyRoja) reported
Had so many people from @EE be rude to me today I just want to cancel my contract honestly
-
Tori
(@blondietori88) reported
Anyone got a BT login I can use for the boxing tonight please? You're welcome to change the password after the boxing. My @EE BT won't work 😭 #JoyceZhang
-
louisecfc
(@louisecfc) reported
@EE how do I actually speak to someone please? I’ve tried 150 and with the question I have it keeps reverting me to the text service. Need to just speak or text a human to ask a specific question thank you
-
Ritch
(@therealRitchP) reported
from
Chadwell, England
@EE @terribletim6 That reads as “go then, we don’t much care to keep you as a customer” - very poor response there….
-
Adrian Milledge
(@AdrianMIlledge) reported
Thank you @EE for a complete lack of service in the DE6 area this weekend. EE ? You should be renamed MM - as in Mickey Mouse 😡😡
-
kellie shiers
(@KellieShie54268) reported
@EE don't believe anything these people tell you. They say 1 thing on phone then never do anything or get back to you. Save your money & go elsewhere. 0 customer svce 😡
-
Wayne
(@MrWayneyB) reported
Hang on. I’m on the Northern Line (northbound), in the tunnel, and I have full 5G. Completely underground. What? @EE is this some mad new feature?