EE Outage Report in Birtley, County Durham, England

Problems in the last 24 hours in Birtley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Birtley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Birtley, England

The most recent EE outage reports came from the following cities: Crook, Chester-le-Street, Newcastle upon Tyne, Sunderland, Prudhoe, Stanley, North Shields, Consett, Durham, Gateshead, Jarrow, and Seaham.

City	Problem Type	Report Time
Crook	TV	8 days ago
Chester-le-Street	E-mail	11 days ago
Newcastle upon Tyne	Phone	16 days ago
Sunderland	Internet	18 days ago
Sunderland	Internet	22 days ago
Prudhoe	Phone	27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

• 
  Luke Madden (@ifellintoawell) reported 57 seconds ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  jamie shield (@jshield1988) reported 6 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  Matt (@matt3lee) reported 7 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Gemma Hall (@Gemma_Hall25) reported 8 minutes ago from Stanley, England

  @EE is EE network down in #DH9 #CoDurham

• 
  ANTH (@aanntthh) reported 14 minutes ago from Houghton-Le-Spring, England

  @EE Internet down

• 
  ANTH (@aanntthh) reported 15 minutes ago from Houghton-Le-Spring, England

  @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 18 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Idh46 (@idh46) reported 25 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 28 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Elizabethwhite (@Lillybethwhite) reported 31 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Paul Rackstraw (@rackysafc) reported 31 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Jac Wilson (@jacwiljam) reported 38 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 39 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 39 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Geoff Wade (@GeoffWadeSwim) reported 39 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Adrian Hitchman (@janade1) reported 40 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  shaun smith (@tempersmith) reported 45 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Steph. (@stephwales_) reported 50 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 54 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Ben Bias (@zombiefiend616) reported 54 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wales Police History (@Glam1274) reported 7 minutes ago

  @EE @davidaak1991 Renewed my contract, had a new phone and cannot get it to log into the network....new phone!!! -can't phone....can't text. Wish I had looked elsewhere

• 
  Andrew Beavers (@beavo77) reported 8 minutes ago

  @EE what seems to be the problem with the EE app.. I'm unable to get on it to access my account so I can share data.. This has been the case since yesterday & still the same now.

• 
  Ruth Shearn (@RuthShearn) reported 8 minutes ago

  @EE - are you having app issues? Not been able to get on since yesterday. Need to transfer data urgently.

• 
  Lee (@thebirdkill3r) reported 15 minutes ago

  @EE So does using the pac code cancel the contract?

• 
  Roger Black (@RogerBlack3) reported 19 minutes ago

  @EE @JustCur73963471 Hi Suzie. Your EE app is not working for me either - and lots of other folks per numerous Tweets, forums, etc. Are you seriously suggesting the problem is not at your end and that we ALL have to delete and reinstall?

• 
  Kane Wingfield (@Kane_wingfield) reported 19 minutes ago

  The joys of how hopeless and in helpful @EE actually are! Never be a loyal customer to them!

• 
  John Sandell (@johnsandell) reported 20 minutes ago

  @EE Yes I’ve logged into the account on the website without problem.

• 
  carljat (@carljat) reported 25 minutes ago

  @EE tried calling your service line multiple times and been kept waiting far too long. As I am abroad this is costing me a ridiculous amount. Can someone contact plse .

• 
  Vega S (@VegaSS76) reported 26 minutes ago

  @EE @johnsandell Hi, there are hundreds of people complaining about app not working, clearly this isn't an individual's problem but #ee issue.

• 
  Dab me up bruh (@EDP4446) reported 26 minutes ago

  Why does it seem that the @EE website just never works when you need it to?