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EE Outage Report in Birtley, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Birtley, County Durham, England 02/23/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Birtley, County Durham, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Hebburn, Chester-le-Street, Seaham, Boldon Colliery, Sunderland, Consett, Durham, Gateshead, South Shields, Peterlee, Jarrow and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomHebburn Internet
United KingdomChester-le-Street Internet
United KingdomSeaham Internet
United KingdomNewcastle upon Tyne Phone
United KingdomBoldon Colliery Internet

Community Discussion

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EE Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • XxXColette77XxX 🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • AlexMason000 Alex Mason (@AlexMason000) reported from Whitley Bay, England

    @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

  • luke_mxnt Luke 🦖 (@luke_mxnt) reported from Durham, England

    @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • 19bootsy68 Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ryanread678 Ryan Read (@ryanread678) reported

    @EE trying to contact virgin media number worked fine a few min ago now it’s an incorrect number your network is not what it has been pleas sort these issue or I take My business elsewhere price increase but service is not getting better just worse.

  • syed18x syed (@syed18x) reported

    @EE my iphone keeps getting a weak 3g/E signal even in areas where i usually get strong 4G connections

  • Natty_Bacio natty_bacio (@Natty_Bacio) reported

    @EE Hi, is your service down today?

  • DerekAllan61 Derek (@DerekAllan61) reported

    @EE Having received notifications about excessive data usage on more than one occasion,then calling and emailing EE more than once and being fobbed off, I finally get put through toStage 2 technical support who do very little of what they said they would do,poor customer service

  • angieisthebest Angela Collings (@angieisthebest) reported

    @EE Customer 17 years new phone received keeps looping on & off set up half way done I now have no phone to call on not happy at all.

  • shaunthedaddy STC (@shaunthedaddy) reported

    @OMG_its_tasha_ @EE I got rid of them years ago. I just found them so terrible

  • MrSkije Matthew Eshalomi II (@MrSkije) reported

    So disappointed in treatment being received from @EE I am being penalised for order I didn’t place, even after being a loyal customer for over 20years

  • jeroensengers Jeroen Sengers (@jeroensengers) reported

    @ee ordered new phone on friday, usually dispatched within 1 day according to email. Nothing further heard yet. Can you help?

  • JashodaPindoria Jashoda Pindoria MBE (@JashodaPindoria) reported

    @EE Hi can you please help me with a query I have regarding a recent upgrade?

  • mercedesutb Mercedes (@mercedesutb) reported

    @EE the past few weeks I’ve noticed that in the area where I live, signal dropped massively on some weekdays. I always had full 5G. Currently I have 1 tiny line of 5G Tue-Wed-Thu. Indoors and outdoors. Why is that?