EE Outage Report in Birtley, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Birtley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Birtley, County Durham, England
The most recent EE outage reports came from the following cities: Gateshead, Sunderland, Durham, Newcastle upon Tyne, Seaham, Whitley Bay, Chester-le-Street, Wallsend, Blaydon-on-Tyne and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Wi-fi | |
| Sunderland |
Internet | |
| Durham |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Seaham |
Phone | |
| Sunderland |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Booth
(@chrisbooth1974) reported
@EE Those pressures were already there though so what has changed to justify this change (other than your profits)? Can you point me to the ‘incredible pressure’? Needless to say I shall be leaving your network as a consequence of this profiteering.
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nearly barking
(@edgeofbarkness) reported
On long hold @ee as I wait to cancel my contract
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DJ Jordan
(@djjordan23uk) reported
@EE Thanks Ashleigh, so as an existing customer who is not ‘Upgrading’ it will stay free?
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Nate
(@NateJB_) reported
@EE So its gone from free to 14£ for a one week trip keep in mind most EE customers (sim only) pay roughly 20£ a month. EE provide service in europe already so the infrastructure is in place. EE are already "award winning" so infrastructure is in place so why charge more?
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Grant Smith
(@TheGrantSmith) reported
@MartinSLewis Well thankfully I’ve only got another 8 weeks left on my contract with @EE. If other providers are not reintroducing roaming charges then I will look elsewhere for a contract, and maybe I’ll treat myself to a new phone while I’m at it.
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Ridgers
(@ffsmonty) reported
@EE And if the charge is so reasonably small to such a small subset of users, how can it begin to cover the amounts presumably needed for ‘network investment’?
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Ridgers
(@ffsmonty) reported
@EE You want to invest in the network, and raise funds to cover that investment? Why not come up with a product/ service people want to pay for, rather than this, which is the opposite. We absolutely do not want to pay for roaming charges, that’s just how mobile should work.
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Scott Lupasko
(@slupasko1) reported
@EE @WeAre8Official Goodbye from another customer. Lying and insulting.
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Jack Harrison
(@VillaFan001) reported
@EE @mostynmithering Those pressures still applied when you promised you weren’t going to reintroduce the charges less than six months ago, though. It would be nice to see some proper customer engagement rather than copy-pasting the same response to everybody who raises the issue.
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Phil Sledge
(@Phil_Sledge) reported
Over 200 days ago I got a new iPhone 12 from @EE with a 5G contract. I think I have been on a 5G network for about 60 minutes. I wonder if they will offer a refund or say they are working on getting in my neighbourhood by 2030.