EE Outage Report in Birtley, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Birtley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Birtley, County Durham, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Durham, Seaham, Chester-le-Street, Consett, Sunderland, Gateshead, South Shields, Peterlee, Boldon Colliery, Jarrow, Washington and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Durham |
Internet | |
| Newcastle upon Tyne |
||
| Newcastle upon Tyne |
Wi-fi | |
| Seaham |
Phone | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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Robert Reay
(@RobertReay) reported
from
South Shields, England
My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Paul
(@PaulMan107) reported
from
Crook, England
@EE seem to be upgrading the network every couple of weeks. I gave no service.....again!
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Amy McCord
(@amymccordx) reported
from
Hebburn, England
@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
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Michael Young
(@micky9nufc) reported
from
Lanchester, England
@EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
EE Issues Reports
Latest outage, problems and issue reports in social media:
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linda williams
(@lindawi95911560) reported
@EE I spoke to one of your advisors on the phone and solved the problem.Thanks for the reply
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Dan Parker
(@Wangoland) reported
@EE Have just tried to remove my spend cap, both via your website and via Text however neither has worked? App/website redirects to page not found. And the text has said you’ll text me when applied but that was over 30 mins ago. I’m in the USA and need data! Help!
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Eden
(@LittleCopyCop) reported
@EE Wifi has been dreadfully slow recently, how do I go about getting an engineer out to have a look at what’s going on? An open reach engineer was doing something at the telephone pole by us recently and the speed has gone down since.
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Keith Pates
(@KeithCP2) reported
@EE I am not sure if I contacted you earlier about this but on my bill which I printed from your website, my latest bill was £24.12 Data Usage was suspended, would this be why I never got emails for a week, so did not get my bill? I renewed my pack on 19th as topped up £15 #Pack
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Totoro
(@D_Coogan) reported
Apart from Kevin bacon getting an untrained family to fly a plane @EE aren't really good at providing service to customers.
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Georgie
(@puddenandpie) reported
@EE @schoolbusstays All my friends had data and reception with Luther networks. I’ve been to Hyde park twice in the last week - both times zero data despite saying 4G! I’m going again today and I bet it’s the same issue!!! Rubbish!
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Totoro
(@D_Coogan) reported
@EE Issues my girlfriend has experienced so far since upgrading: 1)old sim being deactivated and new sim not being activated for several hours. 2)Being told she has to pay £96 as it included a cancellation fee aswell as her phone number being divided meaning she has to pay both.
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Wayne Chapman 💙
(@OneEyedNinja83) reported
@EE why is the service so bad in ng19 last few weeks very hit and miss
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Crypto gems
(@Tristanknowles7) reported
@Finstock14 @EE @glastonbury Never mind that, there are wellies, clothes, tents and all sorts at the side of the local roads for weeks after… not to mention they have been caught pumping sewage into the river
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Michael Farmer
(@MikeyP6453) reported
@EE Hi Chris. Pointless its been happening for months. Technical team want postcodes of dropped calls which is impossible when on a random road. Shocking service. I will not be upgrading my 2 lines again.