EE Outage Report in Birtley, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Birtley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Birtley, County Durham, England
The most recent EE outage reports came from the following cities: Peterlee, Sunderland, Washington, Gateshead, Newcastle upon Tyne, Prudhoe, Hebburn and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Peterlee |
Phone | |
| Sunderland |
Phone | |
| Washington |
Phone | |
| Gateshead |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Don
(@Donster22) reported
@EE It can be downloaded directly now from Google and loaded using adb. Fingerprint unlock slightly better but still terrible with a screen protector and very very bad in comparison to other phones. Apart from that. I like it.
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Mark 'Jimmy' Hickford
(@M0MJH) reported
@2m0sql @EE As far as we can tell from calls we've managed on the hospital phone, he's got signal. Also, if phone can't be reached by network for x amount of time (set by network timers), calls should automatically be forwarded to voicemail.
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Chris Holt
(@chriswholt) reported
@EE I think Cindy resolved this over chat yesterday. It shouldn't take 3 attempts to cancel an account though.
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That Guy Max
(@MadMaxMotoVlog) reported
I now EXPECT to be anxious, coerced, misdirected, mislead and uncomfortable in phone shops, its a bad look for @EE. Stores shouldn't feel like you're being scammed and this one did. Surely it's not sustainable for repeat business? Most people will simply avoid going in.
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Sam Giles
(@GilesPalaeoLab) reported
@chrsphr @sunildvr @EE The salesperson said it was a Black Friday deal and that’s why the tablet was free. She was told on Monday that there was no cool down period for the tablet, only the phone. But she can’t return the phone because she has anaphylaxis& needs a way to call an ambulance at any time.
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Brisk
(@briskbiscuits) reported
@EE Hi could I please get some help I would like to buy the iPhone 12 pro max 128gb Pacific blue, however none of my discount codes are working and they are valid until 2028. I'd like to take advantage of the £64 monthly contact for unlimited data, texts
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Chris Skoyles
(@Cskoyles) reported
@EE Hi, can somebody help me - trying to upgrade my phone requires a security pin sent to my existing phone but it's broke so I can't do it that way!
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Chris (Snow Queen Edition)
(@chrsphr) reported
@GilesPalaeoLab @sunildvr @EE It’s bollocks. There’s no transaction that can’t be reserved. I worked for them for a few years so I’ve seen this all before. You need to get on the phone unfortunately rather than using the rubbish twitter support
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George Arthur Blair
(@GeorgeAB96) reported
@EE hi, when is the live chat support option open today? I've been checking on the app the last few days and it never appears! I need to speak to someone ASAP but can not call as I'm abroad.
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Helen Gray
(@helenjgray) reported
@metoffice Yes and 11 hour power cut and once again @EE goes off, leaving me totally isolated and unable to call for help. #EEisrubbish #mobileprovider