EE Outage Report in South Shields, South Tyneside, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (23%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Seaham, Whitley Bay, Sunderland, Gateshead, Wallsend, North Shields, Hebburn and Houghton-Le-Spring.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
Internet | |
| Seaham |
Phone | |
| Chester-le-Street |
TV | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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David Paterson
(@onet18975) reported
from
Morpeth, England
@EE worst network provider in this postcode area ever! False advertising
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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David Paterson
(@onet18975) reported
from
Morpeth, England
@EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies
EE Issues Reports
Latest outage, problems and issue reports in social media:
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mimeArtist
(@mimeartist) reported
@EE I’ve been on a support call already yesterday, and was told 20,000 people are experiencing this? Again, please direct me to a status page so I don’t have to keep having to have the same conversation telling me to wait 24 hours (again)
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Ben Chappel-Harney
(@Ben_Harney) reported
@EE I’m in the US and my minutes, calls and data isn’t working. I’m paying for the full works smart benefits package and my roaming benefit is activated, but it’s not working. Can you please help? Thanks.
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Lisa Rowan- Harney
(@HarneyRowan) reported
@EE Can you advise how to end my contract early due to appalling signal. I'm using WiFi calls and I am fed up complaining and nothing happening. Check my call log, you will see that I repeatedly have to re dial someone I have called up to 5 times in a conversation
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applemaniacyt
(@applemaniacyt) reported
@SaundersTech @EE They need to fix this!
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Prof Paul Bernal
(@PaulbernalUK) reported
@EE I didn’t call to resolve the issue. I went into the shop and talked in person to someone who, after some investigation, discovered what had happened. And still didn’t really resolve it, but suggested the colleague I’d spoken to the last time had been wrong/lying.
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Prof Paul Bernal
(@PaulbernalUK) reported
@EE The final ‘resolution’ was that they couldn’t contact me anyway, despite that being *the whole point*, but that I would have to manually check the status via the website/app. Which was *precisely* what I didn’t want, and *precisely* what I had been asking about from the start.
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hantonie
(@Devidepodo) reported
@EE Hi Rach, unfortunately yes and the team told me it was your server. Then I receive a price increase. So sadly k change provider in few weeks now sorry. I was a 8 years customer
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Paul
(@WestonMarvel) reported
Anyone else have internet with @ee, is it being really poor for anyone else? Connectivity keeps dropping, same happened yesterday.
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Richard Dale
(@richarddale5) reported
@EE Still shite and on and off as before. Genuinely the worst broadband I have ever had and sad thing is I'm stuck with you for another year
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Paul Hughes
(@Paulmh5) reported
@EE Hi. So during this cost of living crisis you are cutting off a service that's depended on (and is free) and your "solution" is to buy a new phone?