EE

EE Outage Report in South Shields, South Tyneside, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in South Shields, South Tyneside, England 10/02/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent EE outage reports came from the following cities: Sheriff Hill, Chester-le-Street, Newcastle upon Tyne, Sunderland, Hebburn and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester-le-Street Internet
United KingdomNewcastle upon Tyne Phone
United KingdomChester-le-Street Phone
United KingdomSunderland Internet
United KingdomChester-le-Street Phone
United KingdomChester-le-Street Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE Hi, I received help for one of my accounts yesterday but I need help with my main account today. Is that ok? I didn’t just want to DM incase it confuses the situation.

  • sri5308 Sarah Ilott (@sri5308) reported from Morpeth, England

    @EE I want some help please. Is this the page for customer help? Many thanks, Sarah

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • stamf0rd Patriotic Bear (@stamf0rd) reported

    @EE @sambobmac Sorry to jump in. Need help with an upgrade query. Does the £400 trade in discount of 30 quid that covers the upfront cost, mean I have to send you my old phone?

  • ClothingEleven ELEVEN.11 Clothing (@ClothingEleven) reported

    @EE absolutely abysmal services provided! Waited in for delivery only for you to say it’s been attempted multiple times and DPD says the item was delivered to Cardiff!! I live in Manchester! Poor all round and actually considering leaving at the end of my contract in a month!

  • Linked2Steve Steve Phillip (@Linked2Steve) reported from Pannal, England

    @EE my 84 yr old Mum is trying to rearrange a ‘home move order’. She was kept waiting on chat for over an hour today & the number eventually provided to the dedicated team 0207 362 0200 says this number is not in service! How can you help her sort this?

  • ItsAaronHeree1 Aaron McGonagle (@ItsAaronHeree1) reported

    @EE is someone able to help?

  • Mousehole1 Norma Moore (@Mousehole1) reported

    @EE Can you sort out a problem with my account please?

  • JZA_1 𝐽𝑒𝑟𝑚𝑎𝑖𝑛𝑒 🇯🇲 (@JZA_1) reported

    @EE I need your help with a faulty device...

  • honeybouboule Antoine (@honeybouboule) reported

    @EUfrenchbird @EE So do I. I'm a bit appalled by the way their staff don't give a crap, to be honest.

  • honeybouboule Antoine (@honeybouboule) reported

    Hi @EE, there's a problem with my phone, I tried to call your CS but the phone was put down on me after 30mn waiting, I went to one of your stores but clearly your staff member had no interest in helping me.

  • carmadchris Chris (@carmadchris) reported

    As a renewing customer @EE will offer mE iPhone 13 pro max, unlimited data & 3 add ons for £93pm x 24 Apple will let me have the phone for £47.87,same contract above with @EE sim only is £33 EE = £93 Apple & EE = £80.87 £291.12 saving over 2 years, why would any1 get it from EE?

  • danilogw Danilo Wasques (@danilogw) reported

    @EE all good now.. i suppose it had something to do with the facebook outage?