EE Outage Report in South Shields, South Tyneside, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent EE outage reports came from the following cities: Hebburn, Chester-le-Street, Seaham, Newcastle upon Tyne, Boldon Colliery, Sunderland, Gateshead, South Shields, Jarrow and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Hebburn |
Internet | |
| Chester-le-Street |
Internet | |
| Seaham |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Boldon Colliery |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Sarah Ilott
(@sri5308) reported
from
Morpeth, England
@EE I want some help please. Is this the page for customer help? Many thanks, Sarah
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
EE Issues Reports
Latest outage, problems and issue reports in social media:
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kellie alleyne
(@kelliealleyne1) reported
@EE wouldn’t bother!!!!! Signal is rubbish and the last customer service I have had was awful !!! No signal at home I pay £60 a month and been told to use my WiFi!!!!!!! Disgusting!!!! Going to the ombudsman!!!!!
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keelo
(@makende69) reported
from
Urmston, England
@EE Complain about your poor customer service
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Kimberley
(@StokesBakes) reported
- help you then". This is after 2 people telling us that they could help. So she called my mum almost in tears because she can't use her mobile and has been made to feel like an idiot. Honestly @EE have disgraceful customer service teams. She has now got to go to the store -
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Big Dog Streaming
(@bigdogstreaming) reported
@EE I was recently awarded £30 as a good will gesture on closure of a complaint but have not received it. Please advise as and when I will please. Please dm me for details.
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Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
So we’ve been with @EE for nearly 6 years since moving into Littleport near #ely it’s been crap, who would people suggest as contract up in March?
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Katherine Goodliff
(@katgoodliff) reported
@EE I stayed on tech support and got it sorted. Sorry I meant to delete this
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clare cooper
(@clarecooper90) reported
@EE I’m having issues with signal on my 4g router... only just flown from uk... my phone was ok yesterday when I arrived and today it’s on and off like a yoyo.... I need the router to work for work, seems strange the day after the transition period it suddenly stops? Help!!
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♛∕̴ƖŊтӈo̸ηч ωαℓƘєƦ★♛
(@Antz9_ThePhenom) reported
@EE we need to talk please why have you recklessly taken money out of my account! I have never been in overdraft before. The arrangement for the new SIM card which hasn’t arrived hasn’t even started what on earth happened I’m annoyed.
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Chirag Patel
(@Chigsyp03) reported
@EE Not to mention, the constant emails & text messages telling me if I fail to return my trade in device, I will be charged a fee in my next bill. first time in ten years, considering changing network provider. Quick to take my order & trade in fee but then service stops there!
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❄️☃️ Myles ☃️❄️
(@mxlesw) reported
Fantastic service from @EE tonight upgrading my phone. No hassle and so easy to do. 200gb data, Apple Music for the duration of my contract. All for £17.50 a month :-)