EE Outage Report in South Shields, South Tyneside, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in South Shields, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near South Shields, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Stanley, North Shields, Gateshead, Jarrow, and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street
|
11 days ago | |
|
Newcastle upon Tyne
|
Phone | 16 days ago |
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Sunderland
|
Internet | 17 days ago |
|
Cramlington
|
Phone | 21 days ago |
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Sunderland
|
Internet | 22 days ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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David Parker (@davidparkersm) reported from Whickham, EnglandCan’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Warren ⭐️ (@ladgaga13) reported from Blyth, England@EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, EnglandI don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Darren (@DarrenMorgan) reported from Washington, England@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandAs expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandI’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!
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Josh Stephenson (@jstep__) reported from Birtley, England@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Gav McElroy (@GavMcElroy) reported from Washington, England@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
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Robert Reay (@RobertReay) reported from South Shields, EnglandMy house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards
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steve (@stevew_pfc) reported from Cramlington, England@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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ManicCollie (@maniccollie) reported from Cramlington, England@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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ManicCollie (@maniccollie) reported from Cramlington, England@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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Amy McCord (@amymccordx) reported from Hebburn, England@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
EE Issues Reports
Latest outage, problems and issue reports in social media:
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O'Flaherty Events 💙 (@oflahertyevents) reported@EE having network issues AGAIN @Ofcom maybe you should review.and remove their best UK network slogan to the worst, as is their customer service, which is non-existent.
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Stacy Lee Clifford (@stacygooner1) reported@EE absolutely shocking service held for 40 to speak to someone that was not interested in keeping my custom. Filed a complaint told 72 hours for a manager to get back to me. No managers able to talk to me today??Can’t look back any further than 12 months on my account pointless
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Richard Douthwaite ★ (@RichDouthwaite) reportedStill no @EE 4g service here in Voe, Shetland. Just very sketchy, slow and unstable 3g. What exactly we paying for? #EE4gBroadband
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lesley smith (@MsLesleySmith) reported@BernardGray4 @kielder_obs @EE I have no Vodafone reception in London NW6. Never have had. In the kitchen (which wifi does not reach either) I am cut off from the modern world....
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Susan Chambers (@rom_comfan) reported@EE I have had very poor signal now for 3 days. Is there a n issue with your service?
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Evonne O (@f1lover75) reported@thewrite_one @EE At least you got your signal back. Have been waiting since Tuesday for mine to return. My luck that EE and 3 which is my other network to fail and the others to work properly..ahem.
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Harry Rutter (@harryjohnrutter) reportedLove a ‘support’ rep @EE calling me a liar and refusing to give his information for the complaints process… happy Thursday 🥴
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hannah (@PinaClifford) reported@EE i work 5 days a week 10 hours a day at CA20 1PG and can never get any signal or make any calls while at work! Using all my data switching on and off from aeroplane mode to try get some signal!
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👻 OggyGhost 👻 (@OggyGhost) reported@EE You replied a day late I got it sorted yesterday after 6th attempt of calling, sorry but customer service isn’t great recently at EE someone needs to get things sorted before things get even worse & you start losing customers you might provide amazing coverage but support is 👎
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Elliott Wald (@hypnosis_expert) reported@EE So I’m going to get a pac number and find a new mobile provider I’ll take the £750 hit on the chin. But poor, poor, poor beyond belief, very disappointed as a long standing and loyal customer of decades, should be treated this way!