EE Outage Report in South Shields, South Tyneside, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent EE outage reports came from the following cities: Houghton-Le-Spring, Sunderland, Newcastle upon Tyne, Seaham, Gateshead, Chester-le-Street, Morpeth, Stanley, Blyth and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Houghton-Le-Spring |
Phone | |
| Sunderland |
TV | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
EE Issues Reports
Latest outage, problems and issue reports in social media:
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𝐰𝐚𝐥𝐥𝐢𝐬
(@tpwkwallis) reported
i pay £100 a month to @ee n can’t even use the phone bc i get not one single bit of signal in my house
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John
(@GrumpyPandaF1) reported
Dear @EE you are a bunch of ******* gobshites! WHY after numerous years with you have you decided that I need to be over 18 (which I am) before I can send a ******* text message to pay for something? I DO NOT HAVE A ******* CREDIT CARD TO VERIFY MY AGE! **** YOU I'M LEAVING EE!
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johnoldham
(@john_chelt) reported
.@EE is a total nightmare of a company...(in my experience) Wish I had never become a customer. Caused me major grief
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Rachel Thatcher
(@RaychKings) reported
Hi @EE I recently moved country and before I left the UK I checked with your teams help that my phone was unlocked however I tried today to add a New Irish Sim Card and it was blocked as the phone is locked. Can you please help? thanks
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Alan burkett
(@Alanburkett9) reported
@EE CANNOT BELIEVE THIS HAD A CALL FROM THE TECH GROUP LAST NIGHT GOING TO SEND ANOTHER ENGINEER OUT THIS WILL BE NO 4 I DO NOT KNOW WHAT THIS ONE CAN DO HAD NO INTERNET SINCE 6/10/21 AND NO LANDLINE FOR 3 DAYS THIS IS WHAT EE CALL CUSTOMER SERVICE IT STINKS
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Jack Mack
(@JackMack_) reported
@EE "expected dispatch within 24 hours" 3 days later and still no delivery date. Nearly as long as me saying I'll be 5 minutes. Never get my iPhone at this rate.
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Dan Smith
(@StroketheDog) reported
@EE @DaveB1974 I've got the same issue with the app since yesterday too, I've tweeted you about this as well. And the Play store has plenty of others telling you the same thing..
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Scott⚽🎮
(@Scudda85) reported
@Baldsaint @EE Same here buddy. It's 100% a problem with the app, and they just need to release an update to fix it.
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Mel
(@melanie_dahm) reported
@EE @Daniel_Waite Could you help with my issue at all?
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Geoff Miles
(@GeoffMiles10) reported
@EE Help! Where is the 10% discount I was promised when I was advised to change to recurring top up payments?