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EE Outage Report in Sheriff Hill, Gateshead, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sheriff Hill, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sheriff Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sheriff Hill, Gateshead, England 01/16/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sheriff Hill, Gateshead, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Sunderland and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend E-mail
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sheriff Hill, England

Latest outage, problems and issue reports in Sheriff Hill and nearby locations:

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • Johnad25 John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • cxkev Kev Mather (@cxkev) reported

    Great scam by @EE , supply customers with faulty equipment then charge them £85 for not returning it. If you need your broken router so bad, send a courier instead of making customers do all the leg work for you.

  • judefrank19 Judith Frank-Simon (@judefrank19) reported

    @EE just curious. I had an email now closing a complaint but a) the complaint was raised this morning on the advice of one of your technicians & b) nothing has been done or communicated to me about the complaint so how did you close it already?

  • DaveChandl89415 Dave Chandler (@DaveChandl89415) reported

    @EE Good morning, trying to sort out the broadband connection as it's off line and the app doesn't show any information about the recovery of it. Can someone check if the internet is down West Suffolk please.

  • neiog neil ogilvie (@neiog) reported

    @EE EE selling me a phone contract on the basis of 3 working day delivery and then being unable to give me any specific post sale information when phone not delivered is terrible customer service. Had i known I would have changed my provider.

  • najahmalii نجاح محمد علي (@najahmalii) reported

    @EE @EE After every attempt to call 150, I only get endless options and then this message before the call disconnects: "Hi from EE. We haven't found any issues with your network at W39BA. However, we can still offer technical support. Reply NETWORK if you can't make or receive calls or texts. Reply DATA if you can't access the internet or have data problems." This loop prevents me from speaking to a real agent and the SMS routing issue remains unresolved. Immediate action is required. #EE #CustomerSupport #Urgent

  • MischasMum Mischa's Mum (@MischasMum) reported

    @EE no internet for two days. We need that internet for work and security. Your call centre person said we need a new router, the other one is one year old! Now down detector and on here says you are having coverage problems. Be honest. Which is it?

  • RoryTrappe Rory Trappe (@RoryTrappe) reported from Blaenau-Ffestiniog, Wales

    EE Mobile....Well well. So the transfer of accounts bt technical support has left us with two mobile phones that cannot receive or send calls. How can I contact you ? .@EE

  • najahmalii نجاح محمد علي (@najahmalii) reported

    @EE @EE This is a technical issue on your side — SMS routing after number porting is failing. Immediate action is required. Delays are causing serious personal & financial losses. Fix it TODAY. #EE #CustomerSupport #Urgent

  • PheeboBland Phoebe (@PheeboBland) reported

    There is no service on your network in my area, your help page says to call you but with no service this is not possible. This has been ongoing for about 1 week @EE

  • Alyssa26mcfc AlyssasaurusRex (@Alyssa26mcfc) reported

    @EE I don’t like speaking on the phone and it’s actually my dads account and he won’t ring for me cos he’s having no issues with what he uses the internet for