EE

EE Outage Report in Longbenton, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Longbenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Longbenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Longbenton, Borough of North Tyneside, England 01/24/2025 08:10

January 24: Problems at EE

EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Longbenton, Borough of North Tyneside, England

The most recent EE outage reports came from the following cities: Gateshead, South Shields, Sunderland, Newcastle upon Tyne, Chester-le-Street, Boldon Colliery, Jarrow, Washington, Cramlington, Hebburn and Consett.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Phone
United KingdomSouth Shields Phone
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Longbenton, England

Latest outage, problems and issue reports in Longbenton and nearby locations:

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • Sadiesmam Tracy 💙 (@Sadiesmam) reported from Ashington, England

    @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • alanhewittphoto Alan Hewitt (@alanhewittphoto) reported from Ashington, England

    Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Pro4TLZZ Bilal #AbolishTheLabourParty (@Pro4TLZZ) reported

    @EE i made an order for a sim only plan yesterday but want to change it to a bigger package, I can't seem to cancel my sim only order though from anywhere on the EE portal

  • iD_Mobile_UK iD Mobile (@iD_Mobile_UK) reported

    @Enefes3 @ThreeUK @EE Hi there, we use different masts to EE so you may experience different results depending on the network. We do apologise for the coverage issues. Have you tried restarting your device? - Rory

  • natalARTte Natalie F (@natalARTte) reported

    @EE @EE hu Hi there! Our wifi has been slow/patchy or non existent since yesterday morning. How can we tell if there's a problem in our area or if it's just us? Thanks!

  • NCockney NorthernCockney (@NCockney) reported

    @EE Is there a way to cancel one of the three phones on my current contract without having to call EE? The contract for the phone in question expires on 19th July and I just want it to end there?

  • Enefes3 Enefes (@Enefes3) reported

    @iD_Mobile_UK @ThreeUK @EE Yes, multiple times. I work as an analyst and know the tech stuff. EE connects my phone and has full strength signal.

  • chazjp - (@chazjp) reported

    @EE signal is a joke. My flat gets every mobile signal apart from the one im paying for.... Time for a new provider me thinks

  • natalARTte Natalie F (@natalARTte) reported

    @EE Good morning! Our wifi has been slow/patchy or non existent since yesterday morning. How can we tell if there's a problem in our area or if it's just us? Thanks!

  • J_Mondo_ Jay Bevan (@J_Mondo_) reported

    @EE can I being a mobile customer have FTTP at my mums property from my account

  • NumberTenCat St Larry 😇 🍔🍟🥓🍳🥒🍅🥗 (@NumberTenCat) reported

    @EE Not really since your signal is so poor I get notifications telling me about voicemails when my phone didn't even ring!

  • Enefes3 Enefes (@Enefes3) reported

    @ThreeUK @iD_Mobile_UK No Internet in G73 area again. @EE has strong 4G signal so what is going on?