EE Outage Report in Washington, Sunderland, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Washington come from postal codes NE38.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (49%)
-
Phone (24%)
-
Wi-fi (13%)
-
Total Blackout (8%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Washington, Sunderland, England
The most recent EE outage reports came from the following cities: Sunderland, Washington, Gateshead, Newcastle upon Tyne, Hebburn and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Washington |
Phone | |
| Gateshead |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
-
Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
-
Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
-
jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
-
Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
-
Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
-
Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
-
Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
-
Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
-
Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
-
Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
-
Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
-
Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
-
Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
-
shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
-
Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
PG Jxel
(@jxel124) reported
wtf is my internet doing @EE FIX YOUR ****
-
billy oliver
(@billyol59057039) reported
@EE you have the worse customer services in the country, and your robbing people aswell, I put £20 for 10gb data 2 days agai and it’s all gone and I haven’t even used my internet, absolute joke mate, and I’ve been on customer services for 45 mins on hold, @EE your a joke
-
J
(@JambonBagette) reported
@Buckfire1 @EE @EE be honest with your customers. Long and short of this is that EE don't have an answer and each case is having to be manually adjusted and the 'back office' wouldn't hear it until after the 14 days, despite all adverts stating 14 days. Consider a complaint / OFCOM submission.
-
David Robson
(@superstratrob91) reported
@EE It’s virtually impossible to contact Brightstar over the phone. I have an ongoing trade in issue that’s been going on since November and I just want it sorted. You say to call them, they say to call you. There’s no resolution!
-
Jake Bevan
(@jake_bev) reported
Seem to be getting an awful lot of spam calls lately from 07984 numbers... Anything that can be done about this @ee?
-
Human-PracticalTherapy
(@stevebrinda66) reported
@EE Hi, I never received any code! Got phone yesterday. Activated my benefits. But not sure where code is
-
Hamza Isa Jennings 🕋 🇵🇸
(@HamzaIsa) reported
@elbazza @EE EE? Hmm, I have them for mobile, never really considered them for broadband. So, no issues?
-
Diana V 🇮🇹
(@Queenof_Speed) reported
@EE Hey is there any signal issues in MK41 7RS area? My signal all is morning has been shocking and calls are dropping. I have no bars
-
Andrew Train
(@Cycladesadt) reported
@EE I'm in chiseldon near swindon and my Internet is awful today. Is there a problem?
-
PG Jxel
(@jxel124) reported
@EE no i just restarted it because it was slow and now its still the same