EE outages and service status in Washington, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Washington, including 1 direct report.
- The most common problems reported in this area mention Phone and Internet.
- The most recent signal from this area was received Jul 1, 5:11 PM GMT+1.
- Phone (80%)
- Internet (20%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 1: Problems at EE
EE is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Washington, England
The most recent EE outage reports came from the following cities: Jarrow, Sunderland, North Shields, South Shields, Gateshead, Newcastle upon Tyne, Stanley, and Blaydon-on-Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Jarrow
|
Phone | 3 hours ago |
|
Sunderland
|
Phone | 6 days ago |
|
North Shields
|
Phone | 15 days ago |
|
Sunderland
|
Internet | 26 days ago |
|
South Shields
|
Phone | 29 days ago |
|
Gateshead
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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John Adams (@Johnad25) reported from Durham, England@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Benjamin Lawson (@benlawson2) reported from Peterlee, EnglandNice 2.7% increase on my phone contract again. Funny that the price of everything goes up expect peoples wages. **** off @EE
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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David Bailey (@Bailz84) reported from Durham, England@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Richie Veitch (@richieveitch) reported from Newburn, England@EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!
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Vee Collins (@veecollins) reported from Newcastle upon Tyne, England@ob999666 @EE @EE is indeed down, big UK outtage
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Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England@EE Wifi Calling still not working.
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Nicola Corbishley (@NicCorbishley86) reported from Whitley Bay, England@EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Michael Young (@micky9nufc) reported from Lanchester, England@EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier
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Alan D'Arcy (@weeweegie) reported from Washington, England@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Sarah (@Rainbowztwit) reported from Whitley Bay, England@EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)
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Gareth Miller (@geemiller71) reported from South Shields, England@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Josh Stephenson (@jstep__) reported from Birtley, England@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ross E J Colbert (@slbhatter) reported@EE having problem with data roaming whilst abroad. Was working just cut out?
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stacksmasher (@stacksmasher) reported@EE Yes I have an eSIM for my phone to access the cell network also bought a seperate 5 Day WIFI plan and that is giving me issues.
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Clint Sookermany (@ClintNorDD) reported@_nicks_tweets @EE Hi Nick, where are you? I am in Oslo Norway and experiencing the same. AND THERE IS ABSOLUTELY NO INFORMATION FROM EE. Logging in to the app is not possible because NO ONE can text me and they require to text my phone a one time only passcode. So if they have network issues you are cut off from getting in touch with them.
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Gareth Owen (@gjo2405) reported@EE Spent 53 minutes on a call with the solution being an option of extra £15 per month so still not resolved ! One for CEOemail I suspect
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'Honest' JonWilliams (@honestjon74) reportedI’m so glad I’m out of contract with @EE finally!!!!! Never in my life have I seen a company go downhill so rapidly over the last few years. Can’t use apps if I’m not at home connected to wifi. Any good network in Pembrokeshire??? Please do NOT respond EE. I don’t care.
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Cwtch-22🏴🇺🇦 (@KevKevles1974) reported@EE we had an engineer come round to install an upgrade today. completely incompetent and constantly on the phone to a call centre who were of no help. left early and we now have no internet. Could you advise me as to where I lodge a formal complaint and seek compensation?
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Duncan (@Dunkcanio) reported@janettocornetto @EE I’m glad it’s not just me, but contacting ee is impossible abroad when they have cut off service and only on WiFi.
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Dave Watkin (@drw2803) reported@EE in my experience, there’s about 50% of Harrogate where there’s a signal but no internet. What’s going on?
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Arnold Smith (@ArnoldLabour) reported@janettocornetto @EE Thanks! If you have any further problems with Google Maps, there's probably free apps on the Google Play Store (Open Street Map etc). Maybe very basic but better than no map at all.
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Simon Denye (@simondenye) reported@VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2