EE outages and service status in Washington, England

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Washington, England

The most recent EE outage reports came from the following cities: North Shields, Stanley, Blaydon-on-Tyne, Newcastle upon Tyne, and Gateshead.

City	Problem Type	Report Time
North Shields	Phone	1 day ago
Stanley	Internet	5 days ago
Newcastle upon Tyne	Phone	1 month ago
Gateshead	Internet	2 months ago
Newcastle upon Tyne	Total Blackout	2 months ago
Newcastle upon Tyne	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 2 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  lee major (not bionic) (@MajorManor) reported 2 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Aely McKeon (@AelyMcKeon) reported 5 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Gareth Miller (@geemiller71) reported 6 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 17 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  TheGingerDigest (@DougJBacon) reported 19 minutes ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 22 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  steve barnes (@stegley1981) reported 23 minutes ago from Sunderland, England

  @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

• 
  Amy McCord (@amymccordx) reported 25 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 29 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Michael Young (@micky9nufc) reported 29 minutes ago from Lanchester, England

  @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

• 
  mathew brannigan (@mattybrannigan) reported 30 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Gareth Miller (@geemiller71) reported 30 minutes ago from South Shields, England

  @EE looks like im moving networks. No help whatsoever

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 31 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 38 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Josh Stephenson (@jstep__) reported 44 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 48 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Elizabethwhite (@Lillybethwhite) reported 48 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Mark R (@MarkR1892) reported 50 minutes ago from Peterlee, England

  @EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.

• 
  Richie Veitch (@richieveitch) reported 60 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BARRY (@XBAZAER) reported 7 minutes ago

  @EE Just got your broadband and i was better off with bt as your Internet is utterly useless it basically only can ******* run prime video can't play any video games without your Internet being so **** worst mistake going to you!!!!!!!!

• 
  Lennox Richardson (@lennyrfc) reported 8 minutes ago

  @EE Why is my 5G & phone signal so consistently awful in the SE. I got a better reception in the Amazon Rainforest when away with work than I do in 🇬🇧

• 
  ObamaWellington (@ObamaWellington) reported 9 minutes ago

  @EE @geynosha Hahaha that is the most ridiculous and anti-customer system for accessing hotel WiFi, you realise that EE? At no stage should having to go to a shop to pick up an UK EE sim card be a required activity.

• 
  Ben ✝️ (@Whizum) reported 10 minutes ago

  @EE Never had this issue before just a shame a company like you who I’ve used for years. Has this problem with awful delivery company.

• 
  Karen Loughridge (@KLearn) reported 12 minutes ago

  @EE Customer service REACHING NEW DEPTHS today!!! Passed from Customer Service (CS) to Local store (Meadowhall) to franchise store (Rotherham) and back to CS - each telling me to speak to the next. Surely to goodness somebody owns a responsibility for something somewhere!

• 
  Dr E 🇵🇸🏳️‍🌈😷 #FreePalestine #MasksWork (@E_catservant) reported 13 minutes ago

  🚨SECURITY ALERT! If your @EE SIM card fails they require a maskless (& presumably no glasses / hat) scan of your face to replace it 🤬Also means any immunocompromised customer either risks their life or has to get a new phone number (top tip: NOT wt EE!)

• 
  Mike (@MikeFitnes89102) reported 16 minutes ago

  Have been having signal issues for the last two days @EE and your checkers has confirmed that there are no issues in my area, and yet one bar and continuous EE Edge displaying at regular intervals during the day

• 
  Holly Gaze (@HollyGaze) reported 16 minutes ago

  @EE Shocking customer service. Have had my time wasted with misinformation and now I have to pay extra for my broadband because of this. I have been with EE for years. No customer loyalty. I do not recommend.

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 16 minutes ago

  Very frustrating that after being a loyal customer of @EE for over 25 years the best deal they can do me is £73 a month for the new iPhone 17 when @O2 can me the same deal for £57 a month. Loyalty means nothing these days ! 😡

• 
  Tim Judkins (@tim25793) reported 18 minutes ago

  @EE My phone is locked, message appears to say I need Puk code. I do not have an online account, I can't access the phone and when I ring you just direct me online. Please help me get my phone unlocked and working again