EE outages and service status in Washington, England

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Washington, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Sunderland, Jarrow, North Shields, South Shields, Gateshead, Newcastle upon Tyne, and Stanley.

City	Problem Type	Report Time
Wallsend	Internet	5 days ago
Hebburn	Internet	6 days ago
Sunderland	Wi-fi	8 days ago
Jarrow	Phone	15 days ago
Sunderland	Phone	21 days ago
North Shields	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 2 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  John Adams (@Johnad25) reported 14 minutes ago from Durham, England

  @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

• 
  Gareth Miller (@geemiller71) reported 15 minutes ago from South Shields, England

  @EE looks like im moving networks. No help whatsoever

• 
  🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported 16 minutes ago from South Shields, England

  @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 16 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 18 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  Michael Young (@micky9nufc) reported 20 minutes ago from Lanchester, England

  @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 22 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Gemma Hall (@Gemma_Hall25) reported 30 minutes ago from Stanley, England

  @EE is EE network down in #DH9 #CoDurham

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 35 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 36 minutes ago from South Shields, England

  @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

• 
  Louise (@RobbyRSSRobot) reported 36 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 38 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 42 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Aely McKeon (@AelyMcKeon) reported 43 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  John Adams (@Johnad25) reported 46 minutes ago from Durham, England

  @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

• 
  David Parker (@davidparkersm) reported 52 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Mr395008 (@Mr395008) reported 54 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Liam (@L17aamLiam) reported 55 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Robert Reay (@RobertReay) reported 57 minutes ago from South Shields, England

  My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon withers (@KalEl_WBS) reported 5 minutes ago

  @EE why do you advise to contact you if you have issues then get a generic response! Network update: We couldn't find a problem in location:This may have been a one off and we recommend you restart your device. It’s not a one off!!

• 
  Jordon (@greggas90) reported 6 minutes ago

  Hi @EE Why have i had the same issue with billing for 8 months and each time someone opens a new compaint and closes it without it being resolved?! Complaints procedure is open a complaint and close it when its actually resolved

• 
  Jambags (@jambags) reported 7 minutes ago

  @EE I can’t get anywhere, I go to order help, put tracking number in and it says “it’s been delivered, click here for refund and return”, I DID NOT receive the item, there’s no option in the help section for this!

• 
  sunil bedi (@colnbrook1) reported 7 minutes ago

  @EE Hi there The link you have sent does not work - have tried other connections and still fails - no point now as I am arriving back to U.K. tomorrow- this is soooo disappointing and I would like to be compensated. Really has caused me issues

• 
  Boltonfan96 (@boltonfan96) reported 10 minutes ago

  @England @EE We have to be the only country that can’t have a flags up supporting our team it’s like a ghost town everywhere hardly no flags because of this **** goverment @UKLabour can’t comprehend how that makes our players feel seeing all over countries with there nation flags everywhere

• 
  🏳️‍🌈L🏳️‍🌈 (@LewisKS81) reported 13 minutes ago

  The irony of @EE advertising 5g+ when they can’t even support 4g or 5g in London

• 
  G the Train Driver (@GtheTrainDriver) reported 14 minutes ago

  @EE this service is getting worse! Why is it your app, which is vital to adjust schedules for my kids, is always 'under maintenance' at the most inconvenient times! Why is this work never done at like 0100-0500 when it's less likely to be used!! Never had this issue with BT 😡

• 
  yılmaz alas (@yilmazalass12) reported 17 minutes ago

  @England @EE The most hated country on Earth: Israel - The most hated football team: Argentina - The most hated football player: Messi. The bad consequences of being a lackey to Israel. Good luck to England.

• 
  David Graham (@DWGraham_67) reported 21 minutes ago

  @EE I contacted you last week about a GDPR breach and this has still not been rectified. I’m still receiving multiple emails intended for another customer as my email address has incorrectly been registered to his new EE account and Netflix package. Sort this please!

• 
  Ash Bradley (@AshWillBradley) reported 23 minutes ago

  @judewri @EE Been with EE since the orange days and never really had any issues with them.