EE Outage Report in Washington, Sunderland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (39%)
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Internet (35%)
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Total Blackout (12%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Washington, Sunderland, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Sunderland, Newcastle upon Tyne, Hebburn, Gateshead, Whitley Bay, Seaham, North Shields, Washington and Wallsend.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England
@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England
Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…
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Mark R (@MarkR1892) reported from Peterlee, England
@EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.
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Alex Mason (@AlexMason000) reported from Whitley Bay, England
@EE Shite service as usual in #Tynemouth Don't know why I pay my bills
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Michael Young (@micky9nufc) reported from Newcastle upon Tyne, England
@BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!
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Luke 🦖 (@luke_mxnt) reported from Durham, England
@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
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John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, England
Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England
@EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.
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Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England
@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England
@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Richie Veitch (@richieveitch) reported from Newburn, England
@EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Panicdragon8784 (@panicdragon8784) reported from South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
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Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England
@EE Wifi Calling still not working.
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Sarah (@Rainbowztwit) reported from Whitley Bay, England
@EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England
@EE Pity the signal is terrible
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Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Janet Davies (@cisnegirl) reported
@AndrewBooton @tescomobile Don't switch to @EE then. Bloody awful hold music.
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bobajob (@bobajobtaylor) reported
@EE evening, I upgraded 3 devices yesterday and was told they would be with me today! Not had any texts regards the delivery just the change of plan, can you help please?
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Chris J (@mrcj300460) reported
@EE Hi, I have done this but for whatever reason it is telling me the same as before that and email has been sent to reset password it this email never reaches me
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Jase O'T (@Jase_OT) reported
@EE I’ve been an EE customer for over 10 years, my contract is up for renewel as are the 3 other numbers that I have with EE ..... I’ve given up trying to speak to a human being. Time to wave a festive goodbye to EE 👋👋
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john maddison (@johnmaddison11) reported
@EE still not able to change password as email is never sent even after you said it would be fixed after nov 30th. Direct debits have now been cancelled your company and products are abysmal
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chris jones (@chrisjones781) reported
Hi @EE. You could have been more proactive letting users in Abergavenny, Monmouthshire know that you're working on a mast till 20th December. From @AberVoice Facebook page there's customers with no or intermittent signal. My phone is useless at my business. #missedopportunity
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AMIN YASHID (@AZitler) reported
@EE @RitaOra celebrity world , keeping themselves above the poor they are making
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3XIIIT (@E_XIII_T) reported
@ee I’ve just received a text and email saying as a VIP customer EE will waive my early upgrade fees (£725?) if I trade in my 11 Pro Max and go to a 12 Pro Max at no extra monthly cost? However if I go to the EE app it says no such thing. What kind of trolling is this?
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Cathy Rogers - portExplore (@CathyRogers_px) reported
@EE @RitaOra Oops - bad timing much!
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Sarah Evans (@cymrugirl76) reported
@EE absolutely no signal at all this evening in the cf37 area. When will we get this back?