EE outages and service status in Washington, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Washington, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Washington, England
The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Sunderland, Jarrow, and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend
|
Internet | 28 days ago |
|
Hebburn
|
Internet | 29 days ago |
|
Sunderland
|
Wi-fi | 1 month ago |
|
Jarrow
|
Phone | 1 month ago |
|
Sunderland
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Lauren Vardy (@LiiL_Laauren) reported from Sunderland Bridge, England@EE your website is rubbish. I can’t login it’s so frustrating 😤
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Michael Young (@micky9nufc) reported from Lanchester, England@EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Josh Stephenson (@jstep__) reported from Birtley, England@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Mr395008 (@Mr395008) reported from Newcastle upon Tyne, EnglandTrying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Louise (@RobbyRSSRobot) reported from Gateshead, England@EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM
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Eddy39 (@eddygraham39) reported from Craghead, England@EE submitted a complaint over a week ago via email. It’s not been answered.
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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jamie shield (@jshield1988) reported from Whitley Bay, England@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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David Parker (@davidparkersm) reported from Whickham, EnglandCan’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Ben Bias (@zombiefiend616) reported from Newburn, England@EE is there a problem with they billing system as I can't pay my bill online??
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Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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Char (@AbitofCharlieb) reported from Gateshead, England@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Louise (@RobbyRSSRobot) reported from Sheriff Hill, England@EE I'm needing more time to pay but because I'm on a payment plan the bot can't help
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Steph. (@stephwales_) reported from Gateshead, EnglandEhhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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None Superior (@nonesuperior) reported@Ofcom I am concerned that @EE sales approach is not genuinely customer-first. They make advisors force SIMO plans on customers rather dan a meaningful assessment of the customer’s actual needs & circumstances. This is making advisors put customers in unbearable conditions. Do better!
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Kati Thompson (@CrazyRatLady80) reported@EE I transferred my phone to another provider, you sent me a refund cheque, and have now sent me a bill for what looks like a whole month. I am confused please help. I left with about 14 days on the contract so how can I owe a whole month? And why refund then ask for money?
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Scott Speight (@scottspeig) reported@MarkyTalk @EE Try @spusu_uk same network, fraction of the cost. Apparently they manage this by only providing customer service via WhatsApp (although I find it works well). Only issue I have is no Direct Debit option. Just card.
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Abdullah lodhi (@alodh15) reported@EE @EE @WeAreOpenreach Still without any broadband, no Internet connection and its coming upto 3 months. Absolutely terrible. No one has any idea of when it will be fixed. There is so much miscommunication between EE & openreach, its the customer's who suffer!
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Arthur Assendune 🇪🇺💙🇺🇦 (@ArthurAssendune) reported@Hepworthclare @EE The customer is king is the biggest lie in Capitalism.
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Stuart1959 (@StuartT34021273) reported@EE @Mr_Grumpy_Arse Can't get into mine either just got a phone upgrade so can't leave mobile acc BUT tv/broadband ends January so at least can cancel that never thought could get worse than virgin I stand corrected
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Nathan Pope (@nthpopee) reported@EE Your customer service has got to be up there with the worst companies . 3 weeks ive been waiting for a refund each time i call no one knows a thing , get a grip !!
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Lisa :) (@lsl_scott) reported@EE so angry with EE metrocentre. Given a price from Z fold 8 this afternoon but didn’t have my I.D with me. Called the store to double check the cost who said it’ll be that cost because of a new customer discount. Travelled 40 mins each way to be told, rudely, it’s not correct.
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Martin Elliker (@MartinElliker) reported@EE I will be posting this every day until this has been resolved adding another pile for every day so far I’ve had 2 weeks of complaining with no resolution so you get 💩💩💩💩💩💩💩💩💩💩💩💩💩💩 Be prepared for more
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Alan Royston (@pagechord) reportedNot only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.