EE outages and service status in Washington, England

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Washington, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Sunderland, Stanley, North Shields, and Durham.

City	Problem Type	Report Time
Gateshead	Internet	6 days ago
Newcastle upon Tyne	Total Blackout	7 days ago
Newcastle upon Tyne	Internet	7 days ago
Gateshead	Wi-fi	11 days ago
Chester-le-Street	E-mail	24 days ago
Newcastle upon Tyne	Phone	29 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  Geoff Wade (@GeoffWadeSwim) reported 4 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Steph. (@stephwales_) reported 7 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Elizabethwhite (@Lillybethwhite) reported 12 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  David Bailey (@Bailz84) reported 20 minutes ago from Durham, England

  @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

• 
  Luke Madden (@ifellintoawell) reported 21 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  Christy 🌈 (@phoenixfelis) reported 21 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  Aely McKeon (@AelyMcKeon) reported 21 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 22 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Iam Burn Photography (@IamBurnPhoto) reported 23 minutes ago from Whitburn, England

  @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 29 minutes ago from South Shields, England

  @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

• 
  Gareth Miller (@geemiller71) reported 33 minutes ago from South Shields, England

  @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 39 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Rockcliffe Files (@RockcliffeFiles) reported 40 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Eddy39 (@eddygraham39) reported 41 minutes ago from Craghead, England

  @EE submitted a complaint over a week ago via email. It’s not been answered.

• 
  Richie Veitch (@richieveitch) reported 41 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• 
  Idh46 (@idh46) reported 48 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Bethany Henderson (@BCHenderson_xo) reported 48 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  shaun smith (@tempersmith) reported 49 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Stephen Hully (@HullyStephen) reported 53 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  jamie shield (@jshield1988) reported 55 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Allsopp (@AIIsopp) reported 4 minutes ago

  Moved into my new house end of March and still no broadband with @EE. Absolutely piss poor. Day 14 of hot spotting off the work phone. Let’s see what the 3rd @WeAreOpenreach visit brings when again, they stand round a socket, headscratching, looking like they’ve been lobotomised.

• 
  L Davies (@Leedavi39933109) reported 5 minutes ago

  @EE Please avoid this company if you don’t want sky high mobile phone bills, expensive broadband that’s not a patch on virgin plus awful customer services, can’t wait to be out of contract, try ID mobile for phone and virgin for broadband

• 
  mo (@slomoassassin) reported 5 minutes ago

  @EE I am abit dissapoined with EE I ordered the S26 ultra today that's coming tomorrow I've been a loyal customer for time you guys can't even chuck in a free screen protector especially when I am paying £91 for the contract

• 
  Alan Roberts (@AlanRob68902430) reported 8 minutes ago

  @EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and

• 
  Martin Packford (@devere306) reported 10 minutes ago

  I pay a lot of money @EE for your tv package as well as 1gb internet. Why are your live sky channels constantly glitchy regardless of how many resets I do? Even other channels are the same but sky sports is by far the worst. Not good enough is it when it’s every 30 seconds or so

• 
  Daniel Wright (@DanielW69987575) reported 11 minutes ago

  @EE Your app is useless. It fails to log in every single time I enter my credentials. Everything is correct and it fails all the time. Combined with the poor signal I always have, I am disappointed I chose to move over.

• 
  Alan Roberts (@AlanRob68902430) reported 13 minutes ago

  @EE I've just put the phone down on someone called clair, refused to raise the complaint to your exec team, she rang me back stating I cannot discuss an upgrade because of an outstanding balance on the account, After 9 years with EE I want to terminate the contract with immediate

• 
  Brian Slater (@BrianSlater1976) reported 15 minutes ago

  @EE This is becoming ridiculous. WiFi connection is so slow and still no mobile signal. Can hardly check for updates l.

• 
  Ace (@Ace053381840899) reported 16 minutes ago

  @EE Howyou promoting new wifi box when the signal is so weak and slow.. Either fix or might go with virgin media

• 
  NINPLAYBOX (@jmcgamer1980) reported 16 minutes ago

  @EE is there an internet outage in Carmarthenshire area ? Had no internet access at home for hours , I've tried all the steps to remedy it but still not working