EE Outage Report in Washington, Sunderland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Washington, Sunderland, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Stanley, North Shields, Durham, Gateshead, Jarrow and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
||
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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S
(@sandeeppurba) reported
@EE I have no idea, once again you are going through planned maintenance. However the discounted issue has been there for about a month.
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Ira Theobold 🏴🇪🇺🏳️🌈
(@bluerhodfa) reported
@joolsmc @EE I had this from them yesterday, it's been going on for a good few days now. Network update: Our engineers are still fixing the problem at PA34 5PU. It should be back to normal within 2 days.
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Ryan 🐝
(@ASmurfyDreamer) reported
Hey @EE my partner did an upgrade yesterday and email indicated it would be delivered today, as I’m the one waiting in for it, we’ve had nothing from DPD if I give you some details can you help?
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🦅 Jon With No H 🦅
(@Diamond_Sinatra) reported
Yo @EE going to help me out with my missing Apple Watch that I’ve been told a second time is dispatched but still nothing?
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Christopher Guy
(@ChrisJG1988) reported
@EE Good Morning, 5G doesn’t seem to be working on my iPhone 13 Pro Max, is there any reason for that, I’ve reset all my network settings, my phone says 5G is on but I’m only getting 4G?
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Jenny O'Neill
(@JennyOneill85) reported
@EE why do you continue to write to me and call me using my ex husbands name 6 months after it was transferred in to my name? My complaint was closed.
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Ira Theobold 🏴🇪🇺🏳️🌈
(@bluerhodfa) reported
@joolsmc @EE Latest update suggests it is back up and working, and I now have a signal again ;-) Network update: The maintenance in PA34 5PU is now complete, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150.
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Mark
(@Mark29071823) reported
@EE Do not order through ee there ordering system is a joke and takes literally months for items to arrive that's if they actually do mine never turned up I cancelled in the end
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Name Cannot Be Blank
(@RoobertoFirmino) reported
@EE almost 24hrs without a signal. I hope there's some compensation coming your customers way?
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Mark
(@Mark29071823) reported
@BTCRobbo @EE My advise would be don't order wnything with ee they are terrible I cancelled yesterday after the worst customer service I have ever received from there Bilston store wouldn't ever go to ee