EE outages and service status in Washington, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Washington, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (40%)
- Total Blackout (20%)
- Wi-fi (20%)
- Phone (20%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Washington, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Chester-le-Street, and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Phone | 8 days ago |
|
Gateshead
|
Internet | 17 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 18 days ago |
|
Newcastle upon Tyne
|
Internet | 18 days ago |
|
Gateshead
|
Wi-fi | 22 days ago |
|
Chester-le-Street
|
1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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Gareth Miller (@geemiller71) reported from South Shields, EnglandStill got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, EnglandCan’t watch the football again cause of @EE man, worst provider going
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Darren (@DarrenMorgan) reported from Washington, England@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Vee Collins (@veecollins) reported from Newcastle upon Tyne, England@ob999666 @EE @EE is indeed down, big UK outtage
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steve barnes (@stegley1981) reported from Sunderland, England@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Mark R (@MarkR1892) reported from Peterlee, England@EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.
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Jac Wilson (@jacwiljam) reported from Whitley Bay, EnglandAnyone having trouble with @EE when making phone calls ?
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England@EE Not bad how are you doing
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David (@davidhorsefield) reported from Longbenton, England@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Liam (@L17aamLiam) reported from Gateshead, England@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England@EE Wifi Calling still not working.
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, EnglandUpgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew MacDowall (@andrewmacdowall) reportedEndless @EE incompetence. Never possible to download pdf bills from the website, despite promises it's about to be fixed. So I have to call every quarter for them to be emailed. Latest email doesn't even have them attached. Any better providers out there?
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C (@arcpantmcgee) reportedSurely there’s mitigating circumstances in this and some common sense can be applied, I won’t be receiving the service I pay for and my living situation is something totally out of my control, very poor customer service @EE @financialombuds @CitizensAdvice
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HockeySemp (@HockeySemp) reported@EE Your Spend Cap tool has failed. My app shows £0 (attached), but you let a call run up £34 and only texted me after it ended. This is a clear breach of @Ofcom rules on preventing bill shock. I have a formal complaint (C10001911500) and need this credited. Please advise.
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Stamer of Davos (@Ofcomsheep) reported@PeteForceJones @EE You're paying roaming fees? What a retard.
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Kristina Pla (she / her) (@I_love_mornings) reported@EE I cannot log in. Neither on the website I'm sent on an endless loop of confirming my identity with SMS codes. I rang EE and they told me it was an issue across the board affecting many customers and that it would be solved shortly. Could you help, please? Thank you
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ggg (@LeiSnoby) reported@EE I cannot call 150. Your website complaint form is broken and blocking me. Under consumer rights, you must provide a written alternative to log a complaint. Please provide a direct email address for the Complaints Team or escalate my DM internally. If you refuse, please issue
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Stuart (@Stuart61838784) reported@EE Or you can answer why is your network getting worse ? Yet you keeps putting prices up for this poor service, won’t be getting another contract out with when mine runs out again
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Gordon Murdie (@GordonMurdie) reported@EE Thank you. I have already had a polite conversation. I, as a customer of many decades (and a pensioner), have been advised it's just tough luck and you wish £490 to get me to stop being overcharged. Very disappointed.
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Daryl (@D_Paskell) reported@EE I need to change my inclusive extra but your app is down. How do I do this?
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Alan Roberts (@AlanRob68902430) reported@EE I'm on to customer services now