EE Outage Report in Washington, Sunderland, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at EE
EE is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Washington, Sunderland, England
The most recent EE outage reports came from the following cities: North Shields, Newcastle upon Tyne, Durham, Gateshead, Jarrow, Seaham and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ọrẹolúwa 🦋
(@SortOfKnownO) reported
Hi @EE please can I get some help with a data issue. I've been trying to chat for two days via your app and I'm not making progress. Please help.
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Sahil
(@Sahil2688) reported
Is it me of does that massive @EE login on the England tracksuits look so ugly!
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Big-Griff
(@paul72870582) reported
@EE my phone won't pick up a network in Cyprus please assist
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
Hey @EE - I’m just arrived in the States, and my phone won’t connect to a network, despite advising you in May I would be away, and arranging relevant packages. It’s now cost me $40+ on a hotel phone to find out that your offices aren’t 24/7. Please DM me urgently to resolve.
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🐢 Mark Yaasi
(@M2D___) reported
@Phoenixrahman @EE What did they do? I'm having a similar problem
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Shane Enoch
(@S_Enoch) reported
@EE I have a discount code to use from my partner to upgrade but it’s not showing as valid when I try it? Can you help? Thanks
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Tracey Williams
(@traceycwilliams) reported
Hi @EE why is your new app totally useless ? Very slow and now I can’t even share data within our family account. Your old app was so much better !!
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Bandy 🇫🇷🇪🇺
(@aliband24) reported
@EE I can connect, just have to do it manually and it sucks
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Nick Esson / 51.13
(@5113dover) reported
@England @BukayoSaka87 @EE He was let down by Southgate last night.
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Nicola Mylles
(@littlenic84) reported
@EE on the train to London and the signal keeps dropping out I can't even make a bloody phone call. Call yourself the best uk network? No chance!