EE outages and service status in Washington, England

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Washington, England

The most recent EE outage reports came from the following cities: Sunderland, South Shields, Gateshead, Newcastle upon Tyne, North Shields, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Sunderland	Internet	3 days ago
South Shields	Phone	7 days ago
Gateshead	Internet	7 days ago
Newcastle upon Tyne	Internet	10 days ago
North Shields	Phone	14 days ago
Stanley	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 1 minute ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Ben Bias (@zombiefiend616) reported 2 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Louise (@RobbyRSSRobot) reported 2 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 3 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 4 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Vee Collins (@veecollins) reported 8 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  steve barnes (@stegley1981) reported 15 minutes ago from Sunderland, England

  @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

• 
  Gareth Miller (@geemiller71) reported 22 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 25 minutes ago from South Shields, England

  @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 30 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Eddy39 (@eddygraham39) reported 31 minutes ago from Craghead, England

  @EE submitted a complaint over a week ago via email. It’s not been answered.

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 37 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Char (@AbitofCharlieb) reported 39 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  Alex Mason (@AlexMason000) reported 42 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

• 
  Robby (@RobbyRSSRobot) reported 47 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported 50 minutes ago from South Shields, England

  @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

• 
  paula hudson (@Paula_H25) reported 50 minutes ago from Hetton-Le-Hole, England

  @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

• 
  Ian 🇪🇺 (@MilkyJoe1974) reported 52 minutes ago from Peterlee, England

  @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

• 
  John Adams (@Johnad25) reported 54 minutes ago from Durham, England

  @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 55 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dominic Geraghty (@DominicGeraghty) reported 6 minutes ago

  @EE I’ve tried calling you - no one seems able to help me. BT say I don’t owe them any money. Your broadband didn’t work in my new house, I returned the equipment and cancelled the contract in good time.

• 
  Martin Powell (@MartinPowe16355) reported 7 minutes ago

  @loisgriff_ @EE EE thats the problem

• 
  Jack (@UtdTait) reported 7 minutes ago

  @EE please respond to my DM. My Mum is in the USA and unable to buy a roaming pass because your system appears to be down. We have been sent in a loop of calling, being told to do a text conversation, and then being unable to receive texts while abroad. Please respond for help

• 
  MD. European. 🇬🇧🇪🇺 (@surfdoctor) reported 7 minutes ago

  @robbopalmer @EE They miss sold me their latest package and then tried to add on extra charges for the parts of the package that they had already promised were included. I cancelled within 14 days but they then charged me for early termination and equipment I never had. Absolute racketeering.

• 
  Emm (@BlackM1710) reported 8 minutes ago

  @NobleExcalibur @BenGungyal @EE Not if she doesn’t eg have password to access her online account: a v common issue in the elderly.

• 
  Gav (@aftertheflood_) reported 14 minutes ago

  @_NFFCJosh @EE frustrating. downdetector is reporting it. my issue my downstream fibre (installed 6months ago) has gone from 900Mb to 60Mb. whilst my upstream is still 70Mb and i dont know if its to do with their "app" issues and knock on effect or my end. i've rebooted all and its the same

• 
  Simon 101 (@sc101_101) reported 15 minutes ago

  @EE @BenGungyal The basic problem is that large companies (all, not just you) view long term subscribers as cash cows to be exploited rather than valued customers. The fact that switching supplier every two years is better than being loyal to one is a sign of a fundamentally broken system.

• 
  Jamie F-Welsh (@punkikin) reported 17 minutes ago

  @EE Complaint already escalated… however no real word… on to EE this morning to cancel… looking online so many people angry with lack of service, poor repair and addressing of issues… I’ll be adding to their voice. 2 weeks no broadband: comms between EE and Openreach not working

• 
  Samantha 🫧 (@samanfee) reported 17 minutes ago

  @EE why do you never have anything I want in stock 😩

• 
  Ken Miller (@KenMiller1969) reported 21 minutes ago

  @EE Your app isn't working, and I believe most EE systems are down. If you employ the cheapest developers, you get terrible systems. You reap what you sow