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EE Outage Report in Washington, Sunderland, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Washington, Sunderland, England 02/04/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Washington, Sunderland, England

The most recent EE outage reports came from the following cities: Seaham, Sunderland, Gateshead, Newcastle upon Tyne, Wallsend and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSeaham Internet
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jrandrews72 Jeremy (@jrandrews72) reported

    @EE 3 days in a row now now of problems with the EE signal in my area on top of months of disruption and faults. Today I have a barely usable 4G signal which is worse than most 3G. What exactly am I paying for?

  • scottish_ali_c 󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿Ali C 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@scottish_ali_c) reported

    @EE She finally worked out how to get into her EE acc! Says she pays £2 per day or £8.33 monthly. If she pays the monthly fee tho, can she cancel whenever she wants or what? Thx!

  • licclemissN 𝑀𝒾𝓈𝓈 N (@licclemissN) reported

    @EE why am I suddenly getting no signal and I am unable to make or receive calls over data or WiFi?

  • HGUltimate . (@HGUltimate) reported

    @EE very poor service, bought the roam abroad pass to use in USA. CANNOT use my mobile data and service for calls and text keeps cutting out. Been here for four days. This is DANGEROUS SITUATION. I need help ASAP

  • DeanBelcher1 DEAN BELCHER (@DeanBelcher1) reported

    Any chance someone from @EE could get in touch please… ongoing issue that needs resolving ASAP. Very little action .

  • PrincessofVP Veep (@PrincessofVP) reported

    @EE Hi, what’s the ongoing problem in the E3 area, please? My broadband hasn’t worked since Sunday. Diagnostic bot says it’s an issue since 21/9 and now won’t be fixed until 28/9, which seems less than ideal.

  • kittyk3 kitty oreilly (@kittyk3) reported

    @EE every evening br band crashes .. my neighbours are with another provider and they are smugly watching Netflix - me - I may have to resort to housework .. please fix it 🤞

  • LotsOfTreesHere Dr Anna Cunningham 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@LotsOfTreesHere) reported

    @IamBonglie @EE Ohhhh that just the start. Had this issue with them some years ago, the highlight being when they told me I'd have to go into the store to cancel as they couldn't do that online. Things got...ugly.

  • Sophstrongx Sophia Strong (@Sophstrongx) reported

    @EE I also get this message when trying to access my account online through the website! Please help have you blocked my account or is everything down? Thank you from a very worried and stressed pay as you go customer

  • chestymick Mark Hodges (@chestymick) reported

    @EE received a text from yourself to say my usage is higher than usual and to continue using my services a payment is required. Just upgraded 2 numbers so can only assume it’s the international calling deposit that’s still on. Lines closed now can you help please?