EE Outage Report in Washington, Sunderland, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Washington come from postal codes NE38.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Washington, Sunderland, England
The most recent EE outage reports came from the following cities: Peterlee, Sunderland, Washington, Gateshead, Newcastle upon Tyne, Hebburn and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Peterlee |
Phone | |
| Sunderland |
Phone | |
| Washington |
Phone | |
| Gateshead |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Christy Lewis✌
(@ChristyBub) reported
@EE hi I’m messaging from UAE. I am trying to add WORLD data on, it worked yesterday but not today can you help?
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Liam Pitchford
(@LiamPitch) reported
Anyone else with @EE in North Peterborough? No signal all week
-
DG 🉐
(@GloriousD_) reported
@EE morning, we are having issues with our Internet broadband as we cannot connect to the wifi
-
James Powers🇬🇧 🏴
(@ItsJamesPowers) reported
@EE @EE is already the most expensive network. 9.3% makes it even more so, when others are not increasing by as much. Basically the forthcoming S22Ultra unlimited everything 256gb will be around £100PM on #EE Whilst nearest rival around £82. That's a big gap over 24 months. (1/2)
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PB
(@peterbarnes007) reported
@EE awful customer service from you today. Ordered a new phone a week ago. Was told it would take 7 days max. Called up to chase and then told it could be up to 28 days. What are your staff doing taking orders that you cannot fulfil. Very unethical
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somepropernotrightsonhere
(@Nick2403197218) reported
@EE If its as good as the chrome book then don't bother no wonder they give that **** out for free
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Hannah
(@hanspam3) reported
@EE Hi, is there a known scam going on with broadband customers receiving an email saying there’s an issue with payment details? I’ve received said email from a very dodgy-looking email address…
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CY 🍉
(@cwyphoto) reported
@EE Hi Matty! I was going to give you a call today but I’ve checked this morning and it’s back online again. Not sure what the reason for the outage was, but it seems to be ok now. Will call if anything changes :)
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Melissa Hughes
(@scottish_mel84) reported
@EE is there issues in the g51 area with WiFi? Last 3 mornings the WiFi keeps cutting off!
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Rob
(@RobNoLastName) reported
Been with @EE for 22 years, wow. Moved to @Plusnet today which is EE underneath in any regard. Contract dropped from to £8 from £24. I’ll never understand how they can do it for that price using EE’s network but EE themselves can’t do it. It’ll make sense to someone I’m sure.