EE outages and service status in Washington, England

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Washington, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Sunderland, Jarrow, North Shields, South Shields, Gateshead, Newcastle upon Tyne, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Wallsend	Internet	1 day ago
Hebburn	Internet	3 days ago
Sunderland	Wi-fi	4 days ago
Jarrow	Phone	11 days ago
Sunderland	Phone	17 days ago
North Shields	Phone	26 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  Bethany Henderson (@BCHenderson_xo) reported 7 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Panicdragon8784 (@panicdragon8784) reported 9 minutes ago from South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

• 
  Luke Madden (@ifellintoawell) reported 9 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  TheGingerDigest (@DougJBacon) reported 12 minutes ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 12 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  Rachel Briggs (@RachelLBriggs) reported 14 minutes ago from Sunderland, England

  I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

• 
  Steph. (@stephwales_) reported 15 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  David Parker (@davidparkersm) reported 18 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 23 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 25 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Sarah (@Rainbowztwit) reported 31 minutes ago from Whitley Bay, England

  @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

• 
  Alex Mason (@AlexMason000) reported 36 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

• 
  Bethany Henderson (@BCHenderson_xo) reported 40 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 40 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Iam Burn Photography (@IamBurnPhoto) reported 40 minutes ago from Whitburn, England

  @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

• 
  Liam (@L17aamLiam) reported 49 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Geoff Wade (@GeoffWadeSwim) reported 49 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Laura Pearman Headshots Photographer (@LPearmanPhotos) reported 52 minutes ago from South Shields, England

  @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

• 
  Ian (@ian_safc_1974) reported 54 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported 59 minutes ago from South Shields, England

  @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott (@SGHMFC) reported 3 minutes ago

  @EE @JackEmson99 EE have been getting worse for the last year, signal is becoming a piss take

• 
  Jo D (@JoDonn77) reported 6 minutes ago

  @EE @ash2082 I’m having the same issue having landed in Spain in the last hour

• 
  georgeinuk (@gjw70) reported 7 minutes ago

  Come on @EE, nearly 3 weeks of issues in the bath UK area. What's going on??

• 
  Stanley_Peacorp (@Stanley_Peacorp) reported 9 minutes ago

  @EE When I was changing my contract I was told I could never downgrade and had to stay at the highest plan.

• 
  Ian (@IanWasHereOnce) reported 9 minutes ago

  @EE can you and the other phone networks please have a look at the signal in the WN7 4 area of Leigh in Wigan. Been terrible for months now when trying to use mobile data when out and about.

• 
  Rach 🇪🇺 (@MsVespertilio) reported 10 minutes ago

  @EE kind of poor service the ONLY way to get help is via the chat service who haven’t actually solved an issue despite assuring me they had. You’re delivering expensive kit to a house I don’t own. Bravo!

• 
  darren styles (@darrenjstyles) reported 12 minutes ago

  @EE The frustration is you trust openreach to fix something and they don’t, at the end of it is a customer who has been given no information as to what’s going on. I finally managed to speak to someone who has tried to get the ball rolling again.

• 
  Kay Griffiths (@kayleighnikita) reported 15 minutes ago

  @STEVEOLUCKY7 @EE They told me it’s been fixed but I still have no signal 🙄 my contact is up for renewal soon so I might look at other networks.

• 
  Ollie (@ollieb997) reported 25 minutes ago

  @EE is it true that you can not provide internet for several days through no fault of the customer but the customer isn’t allowed to not provide payment? Is it also true that you don’t provide any compensation for loss of earnings due to you not providing internet?

• 
  Jules Rollo (@RawlinJulia) reported 29 minutes ago

  @dbcxptures @EE I hardly really never have a reception, I mainly rely on wifi. Was on M25 at weekend not reception there either, neither near Norfolk