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EE Outage Report in Washington, Sunderland, England

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The latest reports from users having issues in Washington come from postal codes NE38.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Washington, Sunderland, England 12/08/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Washington, Sunderland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Peterlee, Sunderland, Washington, Gateshead and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomPeterlee Phone
United KingdomSunderland Phone
United KingdomWashington Phone
United KingdomGateshead Internet
United KingdomSunderland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • AlexMason000 Alex Mason (@AlexMason000) reported from Whitley Bay, England

    @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • RockcliffeFiles Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, England

    Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

  • 19bootsy68 Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • Rainbowztwit Sarah (@Rainbowztwit) reported from Whitley Bay, England

    @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

  • luke_mxnt Luke 🦖 (@luke_mxnt) reported from Durham, England

    @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • micky9nufc Michael Young (@micky9nufc) reported from Newcastle upon Tyne, England

    @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

  • MarkR1892 Mark R (@MarkR1892) reported from Peterlee, England

    @EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.

  • RobbyRSSRobot Louise (@RobbyRSSRobot) reported from Sheriff Hill, England

    @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

  • NicCorbishley86 Nicola Corbishley (@NicCorbishley86) reported from Whitley Bay, England

    @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • MajorManor lee major (not bionic) (@MajorManor) reported from Newburn, England

    My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • XxXColette77XxX 🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • richieveitch Richie Veitch (@richieveitch) reported from Newburn, England

    @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JaayOnPC ジ BattyFlaps ジ this stupid *** name for the luls (@JaayOnPC) reported

    @EE am i ok using tethering on my phone through the 4g mobile data network for the nintendo switch? I tried downloading a game update and it went off on me but the other day i could play a game online and there was no problem. I want to use this because the speed is great

  • kelv36 Kelvin Hughes (@kelv36) reported

    @EE Really appreciate your fast reply ??????? Time to swap my 3 contracts to a network that has decent Internet coverage and reply

  • MissStixy 🦇I🦇Morticia🦇 (@MissStixy) reported

    @EE You should take this down, you absolute chumps. Children die fairly regularly from being buried 'for fun' on sandy beaches. Not so damn funny when the sides collapse and the child suffocates under tons of sand that you CANNOT get off them in time. #childsafety #Health #stupidity

  • clare_harwin Clare Harwin (@clare_harwin) reported

    @EE absolutely disgraceful service on the phone, would have been better off talking to myself

  • MarkMcC57046578 Mark McC. (@MarkMcC57046578) reported

    @DPDgroup_news @EE Any special reason why the former is so F****** USELESS in relation to the latter ?? Unsure which of these organisations has the worst communication 'skills', but both are close to Olympic gold medal standard. If there was such an award... #RipOffBritain

  • clare_harwin Clare Harwin (@clare_harwin) reported

    @EE disgraceful service on the phone- an absolute joke!!

  • MavisCruet Carol * 🏳️‍🌈 (@MavisCruet) reported

    @EE We have had no signal at home for 2 days in the BS16 4EE region. Can you please tell me when it is likely to be back? We are waiting on an important hospital call.

  • AnnaJankos Anna Jankowski (@AnnaJankos) reported

    @EE still very poor to nil EE coverage in hampton hill. Supposedly there's a mast out but this has been going on for over a month! Whats happening I have no signal at home!?!?

  • farid1zeynalov Farid Zeynalov (@farid1zeynalov) reported

    @EE 1hour 20 minutes on the phone waiting. When you lot going to answer I'll just cancel the **** service.

  • InsaneLee13 InsaneLee13 (@InsaneLee13) reported

    @EE joining your broadband service. It had better be a good one.