EE Outage Report in Washington, Sunderland, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (31%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Washington, Sunderland, England
The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Jarrow, Seaham, Sunderland, Wallsend and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Jarrow |
Phone | |
| Seaham |
Internet | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
-
Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
-
Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
-
David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
-
Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
-
Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
-
Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
-
Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
-
TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
-
Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
-
Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
-
Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
-
Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
-
🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
-
TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
-
Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
-
Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
-
Amy McCord
(@amymccordx) reported
from
Hebburn, England
@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
-
Robert Reay
(@RobertReay) reported
from
South Shields, England
My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards
-
Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
-
Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
A guy named Chris
(@randomscouser85) reported
Most of us do post about bad customer service we get but I just had excellent customer service from @ee over the phone the ******* the phone was brilliant and solved my issue really quick
-
Tez 🦁💜💙🇬🇧🏳️🐻🦖
(@terry_settle) reported
@Hinder_Surprise @EE I fell out with them years ago. I will never use them again
-
Chie
(@Chie_25) reported
A friend made a call via Whatsapp and @EE called to say they had a bill of £533.14!! They said when WhatsApp is down the call gets charged as a voice call. #EE #WhatsApp
-
Linda Gee
(@LGattheGallery) reported
@EE 11th January is more than just a bit of time. I need a straight answer as to what the access issue actually is. Are you in dispute with the land owner?
-
Keiran Frame
(@KeiranFrame) reported
@EE never go to EE for any service, the customer service after 10 years of being with them have now went down hill, they mess your contracts up, and then lie to you, they also over price there products and put prices up without warning
-
🖤 𝕊𝕒𝕣𝕒𝕙 🖤
(@Hinder_Surprise) reported
I’d just like to add I’ve been with @EE since I was a kid and I’ve always received excellent customer service until today. Disappointing.
-
chris@fewings.uk
(@chris_fewings) reported
@EE For some reason I can't send the text via GiffGaff (no problem with texts to 07 numbers). I don't have time to phone 150 today, or to mess around reinstalling the MyEe app. I'm not impressed that I can't send a message when I log into my a/c via browser.
-
Robert Marr
(@Marr2Marr) reported
@EE braodband down in NE23. Amy ideas when it will be back up please? Need it for work
-
RoseWiltshire
(@RoseWiltshire) reported
So my Virgin broadband is down yet again . I remembered I had one of those @EE 4GEE Mini wifi devices, only the PAYG credit on it expired months ago so I thought great I’ll top it up more credit except there seems to be no way of doing that without paying for a contract!!!
-
Ogv
(@Ogv186) reported
@EE I'd be working about your bread and butter first. Sort your mobile signal out first.