EE outages and service status in Washington, England

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Washington, England

The most recent EE outage reports came from the following cities: Blaydon-on-Tyne, Newcastle upon Tyne, Gateshead, Chester-le-Street, and Sunderland.

City	Problem Type	Report Time
Newcastle upon Tyne	Phone	24 days ago
Gateshead	Internet	1 month ago
Newcastle upon Tyne	Total Blackout	1 month ago
Newcastle upon Tyne	Internet	1 month ago
Gateshead	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  Lauren Vardy (@LiiL_Laauren) reported 7 minutes ago from Sunderland Bridge, England

  @EE your website is rubbish. I can’t login it’s so frustrating 😤

• 
  Laura Crawford (@lcrawford1983) reported 7 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 9 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Robert Reay (@RobertReay) reported 11 minutes ago from South Shields, England

  My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

• 
  John Adams (@Johnad25) reported 15 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  Gareth Miller (@geemiller71) reported 24 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

• 
  David Parker (@davidparkersm) reported 28 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Robby (@RobbyRSSRobot) reported 28 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Jac Wilson (@jacwiljam) reported 34 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Bethany Henderson (@BCHenderson_xo) reported 35 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Shaun Edge (@sedge1989) reported 37 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Darren (@DarrenMorgan) reported 41 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Michael Young (@micky9nufc) reported 43 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  ANTH (@aanntthh) reported 44 minutes ago from Houghton-Le-Spring, England

  @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

• 
  Stephen Hully (@HullyStephen) reported 44 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

• 
  TheGingerDigest (@DougJBacon) reported 50 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

• 
  Jake Collinson (@SAFCJC91) reported 53 minutes ago from Sunderland, England

  @EE help

• 
  Luke Madden (@ifellintoawell) reported 55 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  Matt (@matt3lee) reported 57 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Sarah (@Rainbowztwit) reported 57 minutes ago from Whitley Bay, England

  @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Boonana (@Boonana2704) reported 5 minutes ago

  @EE I have spoken to samsung regarding getting some galaxy buds repaired and they directed me to yourselves. Can I DM you regarding my issue and get a quote please?

• 
  Rachel Bridge (@rachelbbridge) reported 5 minutes ago

  @grantaddick100 @EE Those, and all the ones with a ‘higher than average’ call waiting time and then cut the phone off after a set time so you always end up at the back of the queue. Employ more people, pay them better, actually help your customers.

• 
  ⓦⓤⓧⓜⓔⓓⓘⓐ (@wuxmedia) reported 13 minutes ago

  @EE Hello? Anyone,? I got kids trying to study for a levels and I work remote. Annoyingly useless. Never an issue over ten years with BT here. Seems you take over and just continual issues. Just sort it out I don't want to call anyone just FIX THE ISSUE

• 
  Le Coq (@LeCoq_79) reported 14 minutes ago

  @Ladydollx_ @EE I had a similar issue when they switched BT internet over to @EE. They insisted I’d get the same plan for the same price, but delivered a far lower plan and then tried to charge me for the upgrade. Eventually the call logs were “lost” and they matched the original offer.

• 
  Scott Speight (@scottspeig) reported 19 minutes ago

  @andrewmacdowall @EE I find @spusu good. Same EE network, but customer service via WhatsApp with a few hours delay. Payment terms much better than EE too.

• 
  Me (@shawtty64) reported 19 minutes ago

  @EE there is a problem with your app AGAIN.... please sort it. Not able to get on it yesterday, last night or this morning. !

• 
  AFCdonnilad (@afcdonnilad) reported 30 minutes ago

  PT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices — for nearly a MONTH.

• 
  Akinwunmi 🇳🇬🇬🇧 (@Dieux_oint) reported 31 minutes ago

  @EE what’s going on. Internet service is down!!!!!!!

• 
  Sarah-Kimberley (@PlayforthSarah) reported 32 minutes ago

  @EE I am sick of this now, WHY CAN I NOT ACCESS MY BROADBAND AND TV ON EE APP? I am more than happy to cancel all my services including phones and tablets as well as tv and broadband unless this is dealt with! Oh let me guess we can not help please call?! No! I would like account

• 
  nk kai (@kaileslie85) reported 32 minutes ago

  @EE they say been awarded best network says who? Hear at ee if you don’t get any coverage in your house and other people it fine to them wi fi calling should do the job what if u don’t have wi fi then u just don’t get signal and can’t get online no matter if you pay contract