EE Outage Report in Washington, Sunderland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Washington, Sunderland, England
The most recent EE outage reports came from the following cities: Stanley, Newcastle upon Tyne, North Shields, Durham, Gateshead, Jarrow, Seaham and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Stanley |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| North Shields |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Ruskell
(@Nick_Ruskell) reported
@EE Hi. I'm in USA using your rolling Travel data plan, but it's just asked me to buy another individual day rather than roll it over like it has been doing. Presumably you're going to find a way to charge me twice. Also, it's stupid that the day ones only last until midnight UK
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Mike Crawshaw Ⓜ
(@MikeCrawshaw4) reported
@EE what's changed with home signal boxes, how the hell do we run a business without phones, most of the people we deal with are done through mobiles
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Syra
(@LifeandliesSyra) reported
@EE I am a customer of yours, a man that is. Why do you think only men threaten women, why to you lump unhinged maniacs with all men? But most of all...why do you preach morals when you sell phones and broadbands? I will be looking for other provider. Sad because I liked you.
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Klare White
(@klare_white88) reported
@EE You are horrible
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Mesney Family
(@FamilyMesney) reported
@ee your mobile service has totally collapsed today. Hazeley Bottom, near Hartley Wintney, Hampshire (location of Lowdefest music event)
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William Taylor
(@taywil64) reported
@EE @opinion_denied Women are more abusive online. Women need to sort out the issue especially feminists who hate men and lie about men. EE need to face the facts and stop blaming men for feminist bad behaviour. Grow up EE.
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FreeItsGrimeUpNorth
(@FreeTheGrime) reported
So I'm in London, capital of our country. I'm showing full bar of 5G with @EE, but I can't even load mobile web pages. Apps are a non-starter, an exclamation mark repeatedly appears by the signal meter but even when that's not there, internet is sporadic at best. Not happy 😡 #EE
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elizabeth benson
(@2010eabenson) reported
@OpenreachHelp -trying to get broadband to my new home. Going on 4 weeks from order date where @EE keeps telling me "tomorrow" and it's due to @BT engineers. Won't give me a date, just a review on 18Jul. looking for help to get this matter sorted, I'm running out of time. Thx
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FreeItsGrimeUpNorth
(@FreeTheGrime) reported
@Simon_Griz @EE Can't. It automatically selects. Also, it's been through 3G, 4G & 5G, none of which are working. I can only do this now because I'm standing by yb4 entrance gate where they have free WiFi so people can access their etickets. I'm paying £64 a month and can't even get a signal 😡
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Distant Origins
(@EndeavoursWake) reported
@PLAYMATEBARBlE @EE Was that before or after you woke up? Seek help as I'm not a shrink 👋