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EE Outage Report in Washington, Sunderland, England

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The latest reports from users having issues in Washington come from postal codes NE38.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Washington, Sunderland, England 01/11/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Washington, Sunderland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Sunderland, Peterlee and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomWallsend E-mail
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone

Community Discussion

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EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

  • luke_mxnt Luke 🦖 (@luke_mxnt) reported from Durham, England

    @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

  • 19bootsy68 Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • AlexMason000 Alex Mason (@AlexMason000) reported from Whitley Bay, England

    @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • revelationspace Andrew (@revelationspace) reported

    @EE That doesn't seem like a tangible benefit to me - your service is already award winning, no? Additionally, why not just let me pay extra for uncapped data if I go over the allowance? I know I'm only one person but you'll be losing me to Three at renewal time.

  • DanWalkerDJ Dan (@DanWalkerDJ) reported

    @ASC_Jez @EE @WeAre8Official 100% agree. Customer since ORANGE days. 23 years. Stayed despite them not being the cheapest. Time to look elsewhere

  • lukeshungry Luke Austin (@lukeshungry) reported

    @EE @princerugby15 That's still terrible eventually everyone will be charged you're forcing people to lock into congrats with you

  • sammiejane_9 Samantha Jane (@sammiejane_9) reported

    @EE @FlyingHighAnd Oh hang on… when I upgrade the charges will then take effect 🤨

  • jamcarcat James Kirby (@jamcarcat) reported

    @EE @MagicBoyUK @EE say "But we face incredible pressures to continue to invest in our network" So they don't want to invest, they face incredible pressures. Never used to be an issue, the partnerships could still be had across the EU/World. This is the companies choice What a poor response

  • GripperSteb Mark ‘Tucker’ Todd-Carty (@GripperSteb) reported

    @EE @Kb19031160 How exactly does this relate to the NHS? I wasn’t actually that bothered about the roaming charge thing because I rarely visit the EU but this lazy and ill thought-out response has made me seriously consider whether I wish to remain a customer of @EE

  • cal92scho Callum Schofield (@cal92scho) reported from Normanton, England

    @dan_rar @EE Nope. They said they wouldn’t do it, their competitors haven’t done it. And now they’ve done it. I repeat: **** @EE

  • roberta44873733 robert arnold (@roberta44873733) reported

    @EE Hi...do the new EU roaming charges only apply to new customers or existing customer upgrades contracted after 7th July? So if I don't upgrade I won't incur this charge?

  • lukeshungry Luke Austin (@lukeshungry) reported

    @EE you're a joke, going back on your promise not to charge EU roaming charges, will never go with you based on that alone

  • M3th0sx Bruno Alves de Sousa (@M3th0sx) reported

    @CaptSauve @EE Yup I’ll be doing the same. I’m not that faithful that I’ll let a network screw me over. As someone that travels quite often2 Portugal I rely on readily available data. I won’t b paying more money on top of what I pay already 4 unlimited data. Can we hv some clarification @EE ?