EE Outage Report in Washington, Sunderland, England
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The latest reports from users having issues in Washington come from postal codes NE38.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Washington, Sunderland, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Sunderland, Peterlee and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
||
| Newcastle upon Tyne |
Phone | |
| Washington |
Phone | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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🖤🤍ColetteHindmarch🤍🖤
(@XxXColette77XxX) reported
from
Gateshead, England
Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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Michael Young
(@micky9nufc) reported
from
Newcastle upon Tyne, England
@BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Luke 🦖
(@luke_mxnt) reported
from
Durham, England
@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
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Alex Mason
(@AlexMason000) reported
from
Whitley Bay, England
@EE Shite service as usual in #Tynemouth Don't know why I pay my bills
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Mark.🇬🇧🇺🇦
(@19bootsy68) reported
from
Dunston, England
@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Marcus Broad
(@sucramco) reported
@EE Yes. I have just come off the phone. From your guys now. I was recommended to go to Google as they would possibly swap the phone as it was faulty. Problem is the phone rebooted whilst the lady was talking to a manager at google. Now I can't get back in tough with Google
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Sam
(@prettynpeeptoes) reported
Would love to know how @EE are justifying their 9% price increase (3.9% above inflation), I couldn't believe the email I just received 🙃 I've been on the receiving end of calls about this when I used to work for them but I've never seen this much of a price rise
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Mands 💜💙💜🤍😷🌷🌺🌻🌼
(@skipper68uk) reported
@EE Having problems, going to pop to EE store tomorrow... i inserted sim says emergency calls only, log into my ee then went to add phone, entered number said will send code ... never arrives
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Marcus Broad
(@sucramco) reported
@EE I just don't like the idea of the phone being opened that's the factory seal gone. It's never the same after that. I just want a replacement. It's 3 months in and been like it since the start. I'm just fed up. I just need to check my rights as I know the terms have changed.
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Simon Salvin
(@simplepc) reported
@JonesMartyn @EE It’s horrendous and not necessary, but what really angers me is the first line support that feed you corporate messages of nonsense & their systems can’t generate an email with my price increase? For a tech company that’s ridiculous!
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lincsbirder2019
(@lincsbirder2019) reported
Just got a lovely text from @EE reminding me my contract is up in May and I can upgrade early. Great I thought so off I pop to the website to check the offers available. What a load of crap ! Not one appealing deal and all way over priced. Guess who’s not renewing !!
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Paul
(@Paul82864835) reported
@EE Don't ever go EE contract, I got the s20 the lens broke and they wouldn't fix it, nor would Samsung had 24 months with a broken camera screen, always buy a second hand on market place and the lowest price sim only poss 👍
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Giles
(@GDiddyUK) reported
@iD_Mobile_UK @N_Damms @EE Have you tried Smarty Mobile , if can't get approved with ID. Get same coverage as both use Three network. You simply set up your debit card to take the money for the chosen plan at start of 30 day period, no contract either! I used before ID Mobile and were good.
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Macca
(@LifeOfMacca) reported
@EE It is indeed. I've spoken with someone regarding this issue this morning. New cables are being laid in the area.
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shakil
(@shakstar7) reported
@EE Hey Jess, I would happy to take my time out and train your customer service team on how to deliver great customer service. You are known as no.1 network but it is sadly not for your customer service.