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EE Outage Report in Washington, Sunderland, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Washington, Sunderland, England 02/16/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Washington, Sunderland, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Jarrow, Seaham, Sunderland and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Phone
United KingdomJarrow Phone
United KingdomSeaham Internet
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • 19bootsy68 Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • luke_mxnt Luke 🦖 (@luke_mxnt) reported from Durham, England

    @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rayesofsunny Raye (@rayesofsunny) reported

    @EE Broadband down since this morning. Network tracker says it’s fine. It’s clearly not. Can’t get through on the phone lines….

  • ZahidMurtazaBu1 Zahid Murtaza Butt (@ZahidMurtazaBu1) reported

    RT @EE 1. I was billed without my knowledge. #Fraudulently 2. I never acknowledged or activated any sim(s) . 3. I've been sent a letter that I need to pay for a fake bill of £34.50??? #FalseSales Dated: 24.08.2025 4. I haven't gave no PUK code thus why the false accusations .

  • GlennSchofield7 Glenn Schofield (@GlennSchofield7) reported

    @EE No, those specifications are for the legion go non s. I have already raised a complaint about this and about the windows version. Can you state what specifications this model has? For the price you are requesting this should be z2gp, 32gb ram and 1tb ssd. Can you confirm?

  • GlennSchofield7 Glenn Schofield (@GlennSchofield7) reported

    @EE I had this flagged for some time now and at present this is misleading customers. Looking at your forums, many customers have also logged a complaint about this specific device because they have received the incorrect specifications.

  • CNewman2011 Cowboy Newms (@CNewman2011) reported

    @EE Hi EE, I’m currently in the US and can’t enable roaming because two-step verification tries to send me an SMS (which I can’t receive until roaming is active). Could you please help me get roaming added manually so I can use my phone here? #lol

  • rikaindow Rik (@rikaindow) reported

    @EE Thanks but they've not been able to give much info either. I did have a complaint open and got a refund for a month but heard nothing since. Your outage checker just keeps pushing the date back and back.

  • _Livva_5 Olivia Worsfold (@_Livva_5) reported

    @EE what is going on with the Broadband service in EN10, your website is useless and won’t provide an update. Had no service all morning

  • DanielMacfie Dan Macfie (@DanielMacfie) reported

    @EE your mobile network looks like it’s completely broken around #CrystalPalace #Penge area of #London - can you advise please? Is there maintenance?

  • StickyStock81 StickyStock81 (@StickyStock81) reported

    @EE yet again WiFi calling down?! All weekend and yet again today, utter joke

  • BattenDaffodil daffodil🪬 (@BattenDaffodil) reported

    @EE Have reported no one is helping, there's no signal