EE outages and service status in Washington, England

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Washington, England

The most recent EE outage reports came from the following cities: Sunderland, South Shields, Gateshead, Newcastle upon Tyne, North Shields, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Sunderland	Internet	2 days ago
South Shields	Phone	5 days ago
Gateshead	Internet	6 days ago
Newcastle upon Tyne	Internet	8 days ago
North Shields	Phone	12 days ago
Stanley	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 27 seconds ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Gareth Miller (@geemiller71) reported 6 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

• 
  Aely McKeon (@AelyMcKeon) reported 7 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Raj (@engg_rky) reported 10 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Luke 🦖 (@luke_mxnt) reported 11 minutes ago from Durham, England

  @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

• 
  Idh46 (@idh46) reported 12 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Mr395008 (@Mr395008) reported 16 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Paul Rackstraw (@rackysafc) reported 18 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Darren (@DarrenMorgan) reported 18 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Nicola Corbishley (@NicCorbishley86) reported 19 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  Gemma Hall (@Gemma_Hall25) reported 22 minutes ago from Stanley, England

  @EE is EE network down in #DH9 #CoDurham

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 23 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported 25 minutes ago from South Shields, England

  @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

• 
  David (@davidhorsefield) reported 27 minutes ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  Amy McCord (@amymccordx) reported 30 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  mathew brannigan (@mattybrannigan) reported 31 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Panicdragon8784 (@panicdragon8784) reported 46 minutes ago from South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

• 
  David Bailey (@Bailz84) reported 47 minutes ago from Durham, England

  @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

• 
  Louise (@RobbyRSSRobot) reported 53 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Lauren Vardy (@LiiL_Laauren) reported 55 minutes ago from Sunderland Bridge, England

  @EE your website is rubbish. I can’t login it’s so frustrating 😤

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝗗𝗔𝗥𝗧𝗛 𝗩𝗔𝗗𝗘𝗥 𝗡o1™🌐 (-o-) (@Darth_VaderNo1) reported 1 minute ago

  @loisgriff_ @EE EE are crap. I left them and use Sky Mobile now.

• 
  beth a (@loisgriff_) reported 2 minutes ago

  @MartinPowe16355 @EE Nah I hardly ever have problems with them

• 
  Jamie F-Welsh (@punkikin) reported 2 minutes ago

  @EE Complaint already escalated… however no real word… on to EE this morning to cancel… looking online so many people angry with lack of service, poor repair and addressing of issues… I’ll be adding to their voice. 2 weeks no broadband: comms between EE and Openreach not working

• 
  Mark Kelly (@MarkKel84034045) reported 3 minutes ago

  @EE You are going to need it when @ee fail to deliver your broadband repeatedly and they suggest just hot spotting your phone.

• 
  ND Bankz (@officialNDsmaht) reported 5 minutes ago

  @England @EE Worst performance

• 
  Sharyn (She/Her) (@SharynM22) reported 6 minutes ago

  @MancPictures @EE Yep 👍🏼 send me a code, wants me to set a pin (which is odd because it’s already been set) and then tells me I can’t login

• 
  RonReg0807 (@RonReg0807) reported 10 minutes ago

  @EE I tried to phone you twice yesterday (12.30pm and 17.00pm). I am not spending 25 minutes and 45 minutes of my life on hold. Why don't you offer a call back service? @Ofcom

• 
  Ashley jasper (@Ashleyjasper12) reported 12 minutes ago

  @EE also the EE app not working so why ask us to go there when it’s not working

• 
  Andrew Walker (@filmAlive) reported 12 minutes ago

  @EE hi. I left EE yesterday using my PAC code however as I was on a full works plan my account is still showing the watch data which was included is still active. I've tried to contact live chat in the app but it won't put me through when I ask to speak to an agent. Help please

• 
  @TonTrollArmy (@TroveDesignHub) reported 12 minutes ago

  @EE EE is all about money, no more customer care. It’s a shame. You have lost your soul as a provider.