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EE Outage Report in Washington, Sunderland, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Washington, Sunderland, England 02/09/2026 03:05

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Washington, Sunderland, England

The most recent EE outage reports came from the following cities: Jarrow, Seaham, Sunderland, Gateshead, Newcastle upon Tyne, Wallsend and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomJarrow Phone
United KingdomSeaham Internet
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BugattiBeefCake Ya Boy Alex (@BugattiBeefCake) reported

    I am now begging you here @EE I've tried calling and texting and there's no way to email you at all from what I can find Please can you help me with my order 😭

  • LucyMarriott10 Lucy Marriott🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@LucyMarriott10) reported

    Hey @EE I've had no broadband for 2 fulls days now due to a network fault. But apparently you can't discount my bill at all? Seems a bit sus really. Not sure why I'm paying for a service I'm not able to use

  • prateeklohia1 Prateek Lohia (@prateeklohia1) reported

    I switched my network to @EE on Friday and today while I was switching sims to @EE I see no network and my old sim is invalid. @EE store guys just told it’s a nation wide system outage and they can’t help. Seriously? I have no number as I am now abandoned - worst experience ever.

  • lisamariewalke8 lisa marie walker (@lisamariewalke8) reported

    @EE I am having massive problems with my network and can't make any calls. Please help! This has been going on for months! Totally useless! I want to have my contract terminated and move on to a provider that will enable me to make calls!!!

  • maddieonaboat Maddie Taylor (@maddieonaboat) reported

    @EE Any more info on problems in Cornwall (Tr276jb) your checker says 16 hours 'or a little longer'to fix - it has totally messed up my work day 😬

  • TheSituationGTL The Situation (@TheSituationGTL) reported

    @poo_nizzle @EE its ridiculous - they dont reply to DMs and their helpline doesn't pick up. really poor.

  • TheSituationGTL The Situation (@TheSituationGTL) reported

    @EE @PaulineCollings its ridiculous - they dont reply to DMs and their helpline doesn't pick up. really poor.

  • Davehaymot Dave in Leeds (@Davehaymot) reported

    @EE hello I have been calling your clearly understaffed call centre on and off for four days now and have only spoken to one person who unsuccessfully tried to transfer me. After hours of listening to your crap music do you think it’s possible to speak to someone?

  • Lego_Scientist Ruth: Mother of (lab) robots, first of her name (@Lego_Scientist) reported

    @EE what’s happening in Nottingham? No signal at all…..

  • VictoriaWard21 Victoria Ward (@VictoriaWard21) reported

    @ee I have a complete blackout of my mobile? Had no signal / or 4g for the last few hours??