EE outages and service status in Washington, England

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Washington, England

The most recent EE outage reports came from the following cities: Hebburn, Sunderland, Jarrow, North Shields, South Shields, Gateshead, Newcastle upon Tyne, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Hebburn	Internet	1 day ago
Sunderland	Wi-fi	3 days ago
Jarrow	Phone	10 days ago
Sunderland	Phone	16 days ago
North Shields	Phone	25 days ago
Sunderland	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  Michael Young (@micky9nufc) reported 11 seconds ago from Lanchester, England

  @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

• 
  paula hudson (@Paula_H25) reported 1 minute ago from Hetton-Le-Hole, England

  @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

• 
  Geoff Wade (@GeoffWadeSwim) reported 5 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Alex Mason (@AlexMason000) reported 10 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

• 
  Mr395008 (@Mr395008) reported 18 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Panicdragon8784 (@panicdragon8784) reported 25 minutes ago from South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

• 
  Ian 🇪🇺 (@MilkyJoe1974) reported 28 minutes ago from Peterlee, England

  @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 31 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  steve barnes (@stegley1981) reported 35 minutes ago from Sunderland, England

  @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

• 
  Char (@AbitofCharlieb) reported 35 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  Ben Bias (@zombiefiend616) reported 37 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Mark R (@MarkR1892) reported 38 minutes ago from Peterlee, England

  @EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.

• 
  Aely McKeon (@AelyMcKeon) reported 40 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Laura Crawford (@lcrawford1983) reported 42 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  Gareth Miller (@geemiller71) reported 46 minutes ago from South Shields, England

  @EE looks like im moving networks. No help whatsoever

• 
  Liam (@L17aamLiam) reported 49 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 51 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

• 
  Raj (@engg_rky) reported 53 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  John Adams (@Johnad25) reported 57 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  TheGingerDigest (@DougJBacon) reported 60 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BROTHERLYY (@Oj_jman) reported 4 minutes ago

  @EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again

• 
  The Fulham Oracle (@TheFulhamOracle) reported 9 minutes ago

  @EE are useless honestly, they mail over the broadband kit to manually set up, you plug it all in and then it just flashes orange continuously. Awful service.

• 
  Avril Newman (@AvrilNewman9) reported 12 minutes ago

  @EE My son & I called you yesterday. You are charging me for a tablet I didn’t ask for and that never arrived either. We were told by your team that I will have to continue paying for it even though he could see by looking at my account that I’d never activated nor used it, u thieves

• 
  simon withers (@KalEl_WBS) reported 12 minutes ago

  @EE you say this. Get even more from your new phone with 5G+ on the UK's best network, and stay ahead when it matters most. But the phone doesn’t say you’re ever on 5G+ it’s in my area but phone only shows as 5G so am I getting the + or not?

• 
  F3spirit (@originaf3spirit) reported 13 minutes ago

  @EE EE agreed the fault is owned by them. reimbursement should be automatically added to the customer accounts.

• 
  Wolf From B(R)um ◣ ◢ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WolfInBrum_1877) reported 13 minutes ago

  @Rains_XI @England @EE Typical AI Bot posting unrelated **** below an England post about a Player who's nothing to do with England and has already rejected that move either way

• 
  Hazard Hyena (@hazardhyena) reported 16 minutes ago

  @TheBeardedNardo @EE Honestly this is very poor business practices as a company and makes even me question how legitimate as a company you are you should be prioritizing your customers over anything else and working with them to find a solution this is poor business practices

• 
  Sharne Hawkins (@sharnehawkins) reported 18 minutes ago

  @EE I left my airtime contract with you at the start of the year but I'm still paying my device. Due to issues with my bank account I missed my direct debit last month. I can't see anywhere on the app or website to pay it?

• 
  Eirian Jones (@OspreylianBlue) reported 18 minutes ago

  @EE just enquired about the deal on offer for 50GB and free EU roaming in your Carmarthen branch to be told it’s for new customers only. Poor service for us loyal customers

• 
  Tanya Ho (@tho78450) reported 19 minutes ago

  @EE @RachyAlves No you're not. I'm sure. Five calls later and mostly difficult or rude advisers