EE Outage Report in Washington, Sunderland, England
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The latest reports from users having issues in Washington come from postal codes NE38.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Washington, Sunderland, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Sunderland, Peterlee and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
||
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Claire gill
(@Claireg37596943) reported
@EE when u finally going *** the issue with no phone signal in Porth, Rhondda Cynon **** got travel mile/ 2miles out of Porth to make or receive call and Porth is a big town within the Rhondda
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RUTH MULLEN
(@roofietoof) reported
@EE So disappointed in the service I’ve received from you. Took advantage of a situ when asked for help & now when I ask for a deal you pretend to do huge favours giving worse deal than newbies. Enough EE, uve got 2 big for ur boots.
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Meath
(@meath12) reported
@EE @CorkGourmetGuy Yeah Dave go get a new phone contract at your own expense so you can ask them why they can’t offer the service you pay for!! Joke of a company….pure incompetence
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Christopher 🫨
(@CagedChef457) reported
@CorkGourmetGuy @EE Website really sucks, too.
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Joseph H Clarke
(@clarkejoseph49) reported
@deadmeatjames You must’ve stalled due to poor network connection. You need @EE Broadband mate. So that way, if the Internet Demons decide to ruin your day, EE keeps you connected even when you’re streaming a horror as it builds up to a Jumpscare out of nowhere.
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Dudley's Butler
(@portybella) reported
@EE - why do you insist on charging my GP telephone number (begins 0131 making it local and free on my plan) as a premium number? To date the service from EE has been rubbish. I regret switching.
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Meath
(@meath12) reported
@WeAreOpenreach & @EE are incompetent Home move started in May - each month 2 days before due date OpenReach move the date by another month, EE continue to bill each month for no service. Both terrible organisations
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James Bucknall
(@james_bucknall) reported
@EE @bt_uk @Ofcom No DSL broadband as they broke it which they have admitted to. Still awaiting a replacement kit since 0845 Friday. The best part is paying for an unbreakable connection which is broken, NOT! 😡 5G at home Up/Dwn 1/1.6Mbps, terrible! Not serviceable! 😡
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Dave Ahern
(@CorkGourmetGuy) reported
from
Ahascragh, Connaught
In the latest instalment of @EE cavalcade of incompetence, they've charged me for using my minutes & data abroad, when they shouldn't, refunded an overpayment but not credited it against my bill and now my data roaming has stopped working. They are just so terrible!
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Dave Ahern
(@CorkGourmetGuy) reported
from
Ahascragh, Connaught
So now all calls are barred from my phone, there literally is no end to the incompetence of @EE I don't believe that there is a worse run company in any industry. It's almost impressive just how terrible their service is, it takes genuine hard work to be this bad.