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EE Outage Report in Washington, Sunderland, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Washington, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Stanley, North Shields, Durham, Gateshead, and Jarrow.

CityProblem TypeReport Time
Chester-le-Street E-mail 11 days ago
Newcastle upon Tyne Phone 16 days ago
Sunderland Internet 18 days ago
Sunderland Internet 23 days ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • Whitby_Born
    🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • LiiL_Laauren
    Lauren Vardy (@LiiL_Laauren) reported from Sunderland Bridge, England

    @EE your website is rubbish. I can’t login it’s so frustrating 😤

  • GavMcElroy
    Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • benlawson2
    Benjamin Lawson (@benlawson2) reported from Peterlee, England

    Nice 2.7% increase on my phone contract again. Funny that the price of everything goes up expect peoples wages. **** off @EE

  • davidparkersm
    David Parker (@davidparkersm) reported from Whickham, England

    Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

  • micky9nufc
    Michael Young (@micky9nufc) reported from Lanchester, England

    @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

  • DougJBacon
    TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

  • MilkyJoe1974
    Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

  • ian_safc_1974
    Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

  • SAFCJC91
    Jake Collinson (@SAFCJC91) reported from Sunderland, England

    @EE help

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

  • RobertReay
    Robert Reay (@RobertReay) reported from South Shields, England

    My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

  • lcrawford1983
    Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • MichaelChapmanJ
    Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • amymccordx
    Amy McCord (@amymccordx) reported from Hebburn, England

    @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

  • DougJBacon
    TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

  • DarrenMorgan
    Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • jstep__
    Josh Stephenson (@jstep__) reported from Birtley, England

    @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GobbyJack
    Gobby (@GobbyJack) reported

    @EE Hi, I’m currently on my way to work. We are having terrible problems with the internet dropping out repeatedly and dropped calls while at home. It’s frustrating and annoying and it is effecting me receiving work as I rely on the the phone as do we both

  • jamieyoung2010
    jamie (@jamieyoung2010) reported

    @ee Hi! What are the issues with signal in Newcastle Upon Tyne? I've checked both my work postcode and home postcode and it's been saying for days they are working on it. I have very very poor signal, unless connected to wi-fi - which isn't ideal when I'm not home. Thanks!

  • Ryac
    Ryan O'Sullivan (@Ryac) reported

    @EE fancy picking up the phone. Trying to get my price to cancel my contract. On hold for 20 mins!

  • shmergel
    Shmergel Flonk (@shmergel) reported

    @EE I don’t need a hand with this. It’s just such a rubbish signal in Lancaster city centre despite what the signal strength looks like.

  • shmergel
    Shmergel Flonk (@shmergel) reported

    @EE LA1 1NB. But basically most of LA1 1 is always poor.

  • LiToast
    Princess Space Catt 💙 (@LiToast) reported

    Best uk internet supplier for reliability? Since moving house our @bt_uk / @EE “unbreakable” wifi has been down for a solid week and they have told us if we want to break contract to switch we won’t be penalised as a result

  • SteJones999
    Ste Jones (@SteJones999) reported

    @EE - Getting through to your contact centre is unacceptable. 20 minute wait and then disconnected. Why can you not cancel via website/chat? Can someone please call me?

  • shmergel
    Shmergel Flonk (@shmergel) reported

    @EE Well maybe you could ask the engineers to find out why it’s always such a poor data service in Lancaster city centre?

  • socahtoah_
    socahtoah_ (@socahtoah_) reported

    I've been to more than 40 countries, so I've used a fair share of cellphone operators. My mobile internet reception via @EE is by far the worst. Unbelievable...

  • KatieJ_UK
    Katie J 🐝🏳️‍🌈🦦🦥 (@KatieJ_UK) reported

    @EE I’m very disappointed with ur company I’ve been a customer from when u first took over t-mobile and I’m due a upgrade and get told oh we can’t do price match with other companies and can’t make the contract cheaper it will cost u £50 a month so loyalty means nothing now days