EE Outage Report in Washington, Sunderland, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Washington, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Stanley, North Shields, Durham, and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street
|
12 days ago | |
|
Newcastle upon Tyne
|
Phone | 17 days ago |
|
Sunderland
|
Internet | 19 days ago |
|
Sunderland
|
Internet | 23 days ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Total Blackout | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Benjamin Lawson (@benlawson2) reported from Peterlee, EnglandNice 2.7% increase on my phone contract again. Funny that the price of everything goes up expect peoples wages. **** off @EE
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Michael Young (@micky9nufc) reported from Lanchester, England@EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier
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David Parker (@davidparkersm) reported from Whickham, EnglandCan’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandI’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Lauren Vardy (@LiiL_Laauren) reported from Sunderland Bridge, England@EE your website is rubbish. I can’t login it’s so frustrating 😤
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Gav McElroy (@GavMcElroy) reported from Washington, England@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
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Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Amy McCord (@amymccordx) reported from Hebburn, England@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Darren (@DarrenMorgan) reported from Washington, England@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!
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Laura Crawford (@lcrawford1983) reported from Langley Park, England@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Josh Stephenson (@jstep__) reported from Birtley, England@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Robert Reay (@RobertReay) reported from South Shields, EnglandMy house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ℑ𝔫𝔤𝔞𝔱𝔢𝔰𝔱𝔬𝔫𝔦𝔞𝔫 (@Ingatestonian) reported@EE Data doesn’t seem to be working on your network… have you thought about changing your pinned Tweet to make it more obvious to customers checking Twitter?
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Simon (@Simon_M______) reported@EE Why only some? Both my phones are right next to each other. One has data signal the other doesn't. Make it make sense.
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Newton (@J_E_Newton) reported@EE claims no one gives you 5G in more places… Unless that day is today, they don’t give you 5G, or 4G or 3G, or signal. UK Wide signal problems and bordering 2 hours since I lost connection…
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Chris Yoxall (@ChrisYoxall3rd) reportedIs anyone else’s @EE network down in Liverpool?
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Jack Bryan (@shot_vast) reported@EE @glastonbury In Leicester no signal no 4g/5g and on EEH or EE+
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Michelle Hedley 💙 (@Shelle02) reported@EE You haven't replied to my tweet yet and still no announcement that you have a national outage? Think we deserve some communication!
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Michelle Henderson (@mhendersonnurse) reported@EE Hi could you update your Twitter status on the network issues people seem to have been experiencing all day. No internet , calls dropping out and texts not being delivered . What is the update please?
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Steven Middleton (@S_Middleton16) reported@EE in Angus Scotland I’m not able to use mobile data! Only Wi-Fi. Doesn’t help when I’m at work with no Wi-Fi! I’m assuming a hefty discount on my bill considering I pay you almost £300 for 3 phones and 2 watches!
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Will (@Popher) reported@EE are you having network issues in Manchester today or is it just my phone?