EE Outage Report in Washington, Sunderland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Washington, Sunderland, England
The most recent EE outage reports came from the following cities: Gateshead, Sunderland, Newcastle upon Tyne, Hebburn, Seaham, Sheriff Hill and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sibbo
(@sibbo4) reported
@EE you having issues? Keep sending texts about Everton, not getting any replies
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Marcus Hislopigus
(@risingaboveit_1) reported
@PS5StockAlertUK EE has been absolute shite for Ps5 stock. They have not even updated their website as still showing 15th December. So crap it’s untrue. @EE
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Jay
(@framey72) reported
@EE It wont work . Problem is ee said use bt we wont cut u off till bt works
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Jason Thorne
(@thornymedia) reported
@EE hi, I have been experiencing increased bandwidth problems today/over the past few days. Can you take a look into it please? No reply required thx 😎
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@ee are you having any problems? my laptop don't want to connect to my Wi-Fi box, it was ok early this morning before I went to bed, it showd as on, but google won't connect thanks
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Keith Pates
(@KeithCP2) reported
@EE Hi Chris Thanks for the reply, because I paid my bill last night I thought it would be ok, because my laptop that uses my ee wifi was not connecting, so I then put my phone on ee and found the problem out of data so put £15 on and it worked it was fine yesterday Thanks
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Stuart
(@WannabeCISO) reported
@EE without question the worst ISP I've used - consistently slow speeds; high latency; connection drops (at least 3 a day. Utterly horrific. They also screwed up the xfer from BT which is now resulting in major hassles. Avoid EE at all costs if you value your sanity. #EEsuck
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Zack
(@_zack94) reported
@EE Hi. Experienced lots of service disruption in DT5 since moving back to the area. Seems to be most weekends. No signal yesterday and again this morning. Can I claim anything for the losses? Thinking of switching as contract is due for renewal.
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Nicole Brook
(@NicoleBrook) reported
@EE Broadband not working, is there an issue?
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Dylan
(@illfigga1983) reported
@EE just wanted to Big up an employee for their excellent customer service. His personal service. And use of his product knowledge to help sort out a new handset and return of a order I messed up. Please bless Alec Harmeston with some vouchers, a raise a day off. Very happy.