EE Outage Report in Washington, Sunderland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Washington, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Stanley, North Shields, Durham, Gateshead, Jarrow, and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street
|
11 days ago | |
|
Newcastle upon Tyne
|
Phone | 16 days ago |
|
Sunderland
|
Internet | 17 days ago |
|
Sunderland
|
Internet | 22 days ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Total Blackout | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Vee Collins (@veecollins) reported from Newcastle upon Tyne, England@ob999666 @EE @EE is indeed down, big UK outtage
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Darren (@DarrenMorgan) reported from Washington, England@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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John Adams (@Johnad25) reported from Durham, England@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Laura Crawford (@lcrawford1983) reported from Langley Park, England@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandAs expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Shaun Edge (@sedge1989) reported from Ryton, EnglandYou can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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John Adams (@Johnad25) reported from Durham, England@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Liam (@L17aamLiam) reported from Gateshead, England@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Eddy39 (@eddygraham39) reported from Craghead, England@EE submitted a complaint over a week ago via email. It’s not been answered.
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John Adams (@Johnad25) reported from Durham, England@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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David (@davidhorsefield) reported from Longbenton, England@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandI’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, EnglandI don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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steve barnes (@stegley1981) reported from Sunderland, England@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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mick smith (@micksmi70872507) reported@EE Do staff at EE have to pass an intelligence test? I have just spoken a member of staff, after a wait of 45 minutes, and asked her if she had ever heard of British Telecom and she claimed she had never heard of that company. The moron works for them.
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Steve (@codeminus1) reported@EE Hi I like to change my contract to the business 12 month 5G. Been on the phone on hold the last half hour. I want to know if I can get my friends and family discount and if so move over to the new plan as well as move to a esim. Can you help
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mick smith (@micksmi70872507) reported@EE I would be fantastic if your customer services could answer the ******* phone. This is your business. I am sick and ******* tired of phoning this company and waiting a very long time for the phone to be answered. Do not use the magic word " virus" as the excuse.
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James Meredith (@Jamesmeredith) reported@EE #EE @5G Don’t believe the hype with EE 5G it’s awful in London. Worse than 4G I previously had. Constantly drops internet and very unreliable. Sorry I change to 5G but I believed the hype EE spun me. Never again will listen to them. Once bitten twice shy! EE 5G is BAD
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Paul (@PaulDGentle) reported@EE trying to access your website to look at phone deals. Not working and pages won’t load
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Mo Choudhury (@mochoudhury) reported@EE hi. I recently joined EE but can’t get through to the customer service team to submit my PAC code. Can you help?
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Tracey Gill (@TraceyG1973) reported@EE is there something wrong with your app or website. Can’t log in and have changed my password but still not working.
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Andy G (@Tarzyroo) reported@the_welder_p32 @EE It may well be illegal, the trouble is they just don't care. I have a perfectly good phone sitting in a draw gathering dust. All because they can shaft the common man.
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Lee Stewart (@ls_1983) reported@EE Funny enough how slow you are to do anything. Perfectly highlighted by this response now to Thursday nights message!
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Paul Hutchinson (@nilsatispjh) reported@EE No customer advisors available to speak to due to “high demand”? I think I’ve been getting this message now for many years and at various times of calling. Simply not good enough.