EE Outage Report in Washington, Sunderland, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Washington, Sunderland, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Jarrow, Seaham, Sunderland, Gateshead, Wallsend and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Jarrow |
Phone | |
| Seaham |
Internet | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
EE Issues Reports
Latest outage, problems and issue reports in social media:
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julie
(@julierawlings) reported
@EE everything everywhere? Then why cant i can’t anything anywhere? Signal is absolutely shocking!
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Skymanste 🇩🇪🇬🇧
(@StevenPeterJon2) reported
@e2Lise @EE Me too! No 4G service, gone to 5G on my phone which and I'm getting extremely slow responses
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Paul Dunn
(@mickyd54) reported
@EE are there still problems with the mast in BH23 1PR area? It was repotedly fixed yesterday and we had Internet all evening but today no connection again
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Kounosuke Kuri
(@KuriKounosuke) reported
@EE @jgarrett968 Damn what's your deal for a 1 gig package? @EE Might consider swapping too at this rate.
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Mark Roxburgh
(@markroxxy) reported
@EE I paid £15 for a roaming pass - it doesn’t work - can you activate for me? I have no mobile signal so can’t call or text. Only have free WiFi to use.
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Dan | Cloudbreak Creative Sound
(@cloudbreakuk) reported
@virginmedia broadband down again and also @EE 4G barely working in the Brighton area, is this issue effecting multiple providers or is the 4G network overloaded?
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Art A. (Freelance Copywriter)
(@ArtCopywriter) reported
@EE My 5GEE modem has lost 5G over the past 36 hours or so and is stuck on a 4G signal. Have moved it to a couple of spots around the house with no luck. Is it possible this is due to work in the area, or down to something else?
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stephen phillips
(@stephenphillip7) reported
@EE pay for a monthly contract and you don’t even have working services, mobile data hasn’t worked for 2 days now terrible service
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Mike Lawrence
(@MikeCwizard) reported
@Le_Anne1984 @EE @virginmedia I considered virgin mobile but choose against... I thought virgin mobile was up and running as uses EE network still?
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Mr Umar
(@freakinstyle92) reported
@EE i have a query i have dm you please help