EE

EE Outage Report in Washington, Sunderland, England

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The latest reports from users having issues in Washington come from postal codes NE38.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Washington, Sunderland, England 11/29/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Washington, Sunderland, England

The most recent EE outage reports came from the following cities: Washington, Gateshead, Sunderland, Newcastle upon Tyne, Hebburn, Seaham and Sheriff Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomWashington Phone
United KingdomGateshead Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rbax73 Mrs B 🌱 (@rbax73) reported

    Called to advise @EE - told to present ID in store before they could speak to me. Started getting debt collection letters. Presented ID, called back and was told that yes, EE would enforce a contract against a bereaved daughter who has never had access to the handset/SIM. 3/

  • gj4man nameroF maharG (@gj4man) reported

    @zsk @EE not even allowing you to turn 5G off on the Pixel 6 Pro (they've modified the firmware to remove the option) is particularly annoying. Especially when you supposedly have 5G signal, but no data flows...

  • ScottishGamer74 Deano (@ScottishGamer74) reported

    @EE are your mobile service down. ? we have 40 employees with ee handsets all with no services

  • GaiaSophia8 ☮️❤️🧡💛🇪🇺🏳️‍🌈Gaia🦉Sophia🏳️‍⚧️🇺🇦💚💙💜☮️ (@GaiaSophia8) reported

    @zsk re your 5G frustrations; having similar issues - with 4G. I'm with @EE &, back in the summer, ave speed was ~108Mbps. Now I'm lucky if I get ¼ of that (other day it was just 12). In Leics, LE2 ~1mi from the city centre. EE says no probs their end & I still have same📱(S10)🤬

  • rach_parsons_ rach 💜 (@rach_parsons_) reported

    as if hold music wasn't bad enough already, @EE have got christmas songs as theirs.

  • faieqahmed02 (@faieqahmed02) reported

    @EE I've never left the UK before. What are my charges or bill looking like if I went to Morroco 🇲🇦 for research purposes?

  • Nreal Nreal 👓 (@Nreal) reported

    @TomPoole007 @EE @EE Hey Partner, could you help our friend here solve this problem, looks like your site is not working atm. Hi Tom we are so sorry about your experience, we'd like to help however we can.

  • jonwensley Jon Wensley (@jonwensley) reported

    @EE Can I just say I really don’t like the EE Kevin Bacon ‘buried alive’ advert. One of my worst nightmares….bringing together claustrophobia, a fear of death, and an impossibility of escape. Much like a mobile phone contract. #notreallysellingmobilestome

  • lousnews23 Louis (@lousnews23) reported

    @EE is there any reason why I get absolutely no signal at all in Southmoor Manchester? Starting to get a little annoying now, three days so far. I’m fat, I need workout music in the gym ffs!

  • xQueen_Piscesx Pamela ❤️ (@xQueen_Piscesx) reported from Crewe, England

    @kylaannex @MikeThornton94 @EE The screen protector came broken so I've had to order some from Amazon haha