EE Outage Report in Washington, Sunderland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Washington, Sunderland, England
The most recent EE outage reports came from the following cities: Durham, Newcastle upon Tyne, Gateshead, Wallsend, North Shields, Sunderland, Hebburn, Peterlee, Houghton-Le-Spring, Seaham and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Internet | |
| Wallsend |
Internet | |
| Durham |
Phone | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Miles
(@SeparatedMiles) reported
I wasn’t gonna out @EE on blast but I’m sorry, I left and you owe me the hours I worked last month. And you’re response was literally ‘a couple of days isn’t going to make much difference’ and being left in a position like it’s a ‘me problem’ and being told to wait. (1/3)
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Gid
(@Gavchunter) reported
@EE Hi there - I got it working by changing the broadcast name completely & switching to individual channels which it eventually saved. I expect it to fail completely in the near future but for now I’m good. Thanks
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Brodannic
(@brodannic) reported
@EE is there a problem with the network. I've had no mobile data connection on my iPhone 12 for 24hrs now?
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Mhorag Drew
(@MhoragD) reported
Great start to the day. Called @EE yesterday to cancel my broadband as my new service starts next week and they have gone and cancelled and stopped my internet today. Well thanks for that. 😤😩 guess I’ll have a stroppy 7 year old and no tv for week until my @BrawBandHome starts
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ogk
(@ogracekkk) reported
Terrible experience trying for the 6th day in a row to get in touch with @EE customer service on the phone. Emails also sent with no response. Utterly dreadful.
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E. E. Fry
(@sugarcanebook) reported
@EE I spent over an hour of my holiday sorting it out - finding out I was double charged without being advised it would happen bcos of your billing cycle. "Sorry but you'll just have to suck it up," translated customer services response.
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Mal Swann
(@MalbiffaSwann) reported
@virginmedia yet again today I have no service without warning and working from home well I was until your broadband service failed again 2nd time in 2 weeks my work are not happy. Thank goodness my contract ends this month @SkyBroadbandd can you do better cheaper or @EE 🤬🤬🤬
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Alun Morgan
(@alunmorgan75) reported
@EE Hi, how can I get a reply from customer service please? Have an issue with data while abroad and need quick help please
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Demoness
(@Demones42665075) reported
@EE Still ignoring the problem. Still mocking the customer.
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Jodie nisbet
(@jodie_nisbet) reported
@EE help my phone doesn't ring..when people call it says busy all the time I was about to ring my docs and kick off that they didn't call when they said but its my phone