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EE Outage Report in Washington, Sunderland, England

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The latest reports from users having issues in Washington come from postal codes NE38.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Washington, Sunderland, England 12/14/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Washington, Sunderland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Washington, Sunderland, Peterlee and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Phone
United KingdomPeterlee Phone
United KingdomSunderland Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • luke_mxnt Luke 🦖 (@luke_mxnt) reported from Durham, England

    @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • telfordmon Telford Mon (@telfordmon) reported

    @o2 your signal is consistently awful. I’m a business customer and i’m leaving for @ee cya 👋🏻

  • ACEK1NGzZ SSJ ACE (@ACEK1NGzZ) reported

    @EE broadbands down for a while now usually works after 5 - 10 mins of down time is there an outage??

  • TootinandBeepin Adam Harvey 💙 (@TootinandBeepin) reported

    @helloimnicholas @O2 @EE I need to switch provider though as Three don’t currently support Watch sims. So it works fine when it’s near my phone but wouldn’t away from it.

  • Michael57690152 Michael Armstrong (@Michael57690152) reported

    @EE Only way to brighten up my day, would be to acknowledge people and tell them when there having there phone! Stop trying to get new orders and sort out your back orders first! treat your original customers with respect rather than making Profit! #cancelday

  • louds_dawn Dawn (@louds_dawn) reported

    @EE Yes they did. So no benefit to being a loyal customer of BT and EE for many years. Should I move away from both do you think? Then you can entice me back (maybe) with some nice ‘new customer’ offers??

  • atPalladium Carrie Clifton Owen (@atPalladium) reported

    @EE I would be happy just to get a proper EE signal for my mobile phone!!!

  • SheffGinge Nick (@SheffGinge) reported

    @EE Do you have people cold calling about supposed Internet issues in the S12 area. There is a man knocking on doors with an EE branded hi-vis vest on, but couldn't give me any details when I asked about the issues.

  • ChimpInATopHat Old-Age Mutant Ninja Chimpo (@ChimpInATopHat) reported

    @EE hey guys, I’m trying to set up my Xbox ultimate with the series x I got through the add an accessory offer and I’m not getting the verification code coming through, can you help?

  • kevin_mindworks Kevin S Russell - proudly woke - #RejoinEU - #FBPE (@kevin_mindworks) reported

    @EE Mehtinks that you'd better send me a 4G Wi-Fi dongle free of charge before you switch my 3G signal off: there is no way on this or any other planet or in any other universe that I can afford £90 to pay for one, as I am unemployed and on Universal Credit! OR ELSE!!!

  • quanrel Shah J. Ali (@quanrel) reported

    @EE What kind of ridiculous customer service is this to disable my network?