EE outages and service status in Washington, England

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Washington, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Chester-le-Street, Sunderland, and Stanley.

City	Problem Type	Report Time
Newcastle upon Tyne	Phone	1 day ago
Gateshead	Internet	10 days ago
Newcastle upon Tyne	Total Blackout	11 days ago
Newcastle upon Tyne	Internet	11 days ago
Gateshead	Wi-fi	15 days ago
Chester-le-Street	E-mail	28 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  John Adams (@Johnad25) reported 5 seconds ago from Durham, England

  @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 41 seconds ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  Christy 🌈 (@phoenixfelis) reported 2 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  Laura Crawford (@lcrawford1983) reported 6 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 9 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 17 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Bethany Henderson (@BCHenderson_xo) reported 19 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 24 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

• 
  Josh Stephenson (@jstep__) reported 27 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 28 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Steph. (@stephwales_) reported 28 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 35 minutes ago from South Shields, England

  @EE Not bad how are you doing

• 
  Aely McKeon (@AelyMcKeon) reported 36 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Michael Young (@micky9nufc) reported 39 minutes ago from Lanchester, England

  @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 43 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 52 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Rockcliffe Files (@RockcliffeFiles) reported 52 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Nicola Corbishley (@NicCorbishley86) reported 54 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  Gav McElroy (@GavMcElroy) reported 58 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Gareth Miller (@geemiller71) reported 59 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fiercebadger64 (@fiercebadger64) reported 2 minutes ago

  @EE Albania is a problem for calling ! see your own commutity chats you are not helping me in an emergency situation U ARE NOT HELPING

• 
  Jay-P-Gaming (@Xx_Jay_P_xX) reported 4 minutes ago

  Kind of weird that @EE have a shop willing to sell you phones in Stroud at GL5 1RR when for the last 6+ weeks you can’t even use their network there. No calls, no internet. Any chance of sorting your network in this postcode ? Or shall I start looking for another provider?

• 
  Kitten Kong (@kittenkong42) reported 4 minutes ago

  This is why I stuck with same mobile provider so long! Moving from 3 to @EE - got a contract for a new eSIM, gave my PAC code. Tried to get eSIM and I can’t download it because of a data mismatch. Store couldn’t help, online tried to charge me to send a QR code

• 
  Jem (@JPMIDB) reported 5 minutes ago

  @EE It doesn’t work. I had to ring today and that person couldn’t help either and had to long it with your admin team.

• 
  My Question Is? (@MyQuestionIs2) reported 6 minutes ago

  @EE You’re obviously not working hard as it says in the message. This has been happening for over a week, the device has upto date software and app.

• 
  Andrew Harbot-Taylor (@T_Northernbloke) reported 7 minutes ago

  @Farmeronecow @O2 That's why I left. Well that and when I complained about the signal I got told I needed to buy land and get planning permission myself and then they would look at putting one up. Moved back to @EE and normal service resumes.

• 
  Daryl (@D_Paskell) reported 8 minutes ago

  @EE I need to change my inclusive extra but your app is down. How do I do this?

• 
  REALLY2 (@JimNewcomb10) reported 10 minutes ago

  @EE Awful experiences trying to downgrade an EE/BT Broadband/TV bundle by phone. They try to get u to sign up to extras u don’t want, saying that that’s the only bundles available; whilst advertising on line cheaper deals. When confronted they lowered price. But NO! Take care 🤮

• 
  NINPLAYBOX (@jmcgamer1980) reported 14 minutes ago

  @EE is there an internet outage in Carmarthenshire area ? Had no internet access at home for hours , I've tried all the steps to remedy it but still not working

• 
  Karl Rogers (@Krogers2605) reported 17 minutes ago

  @EE is your broadband down?