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EE outages and service status in Washington, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Washington, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 11, 2:44 PM GMT+1.
  • 40% Internet (40%)
  • 40% Phone (40%)
  • 20% Wi-fi (20%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Washington, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Sunderland, Jarrow, North Shields, South Shields, Gateshead, Newcastle upon Tyne, and Stanley.

CityProblem TypeReport Time
Wallsend Internet 6 days ago
Hebburn Internet 7 days ago
Sunderland Wi-fi 9 days ago
Jarrow Phone 16 days ago
Sunderland Phone 22 days ago
North Shields Phone 1 month ago

Nearby cities with recent reports

Wallsend

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • jshield1988
    jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • lcrawford1983
    Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • jstep__
    Josh Stephenson (@jstep__) reported from Birtley, England

    @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

  • ian_safc_1974
    Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

  • HullyStephen
    Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • ultimatelyamy
    ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • DarrenMorgan
    Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • laurafarrow91
    Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • AelyMcKeon
    Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

  • Rainbowztwit
    Sarah (@Rainbowztwit) reported from Whitley Bay, England

    @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

  • weeweegie
    Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • Lillybethwhite
    Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • RobbyRSSRobot
    Louise (@RobbyRSSRobot) reported from Sheriff Hill, England

    @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • GavMcElroy
    Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • Tdal1369
    Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Zander_Lavall
    Zander Lavall (@Zander_Lavall) reported

    @EE how long till you fix the broadband issues in my area? Been down a day already and not due to be back up for another 2 days… this isn’t acceptable

  • RachyAlves
    Rachel Alves (@RachyAlves) reported

    @EE you have treated a 30 year customer appallingly - I have never have experienced worse customer service, technical support, mis-selling, and lies than from EE. I have spent hours and weeks trying to resolve an upgrade issue & it is getting worse daily. @EE MD or CEO help!

  • thejabzz
    Jabzz (@thejabzz) reported

    So @EE failed at customer services today. They make the mistake, make things worse and dont want to fix it. It shouldn't be this difficult and stressful for a disabled person to just get broadband! Appalling!! 🤬

  • PartyOfIslamUk
    Bollard v2 (@PartyOfIslamUk) reported

    @EE Yeah. It’s useless. Keeps testing the line saying there’s no problem when clearly the internet dropping for 3 hours at 8pm for 2 nights suggests something is up If it goes tonight then Starlink it is

  • yilmazalass12
    yılmaz alas (@yilmazalass12) reported

    @England @EE The most hated country on Earth: Israel - The most hated football team: Argentina - The most hated football player: Messi. The bad consequences of being a lackey to Israel. Good luck to England.

  • Lindsay_Brunt
    Lindsay Brunt (@Lindsay_Brunt) reported

    @EE @craig_trickett The link you share says no issues which is a lie as there is ALWAYS Issues, is this your clause for use not to cancel our contracts for you providing bad service? Fed up of it now!

  • AshleyNoyce1
    Ashley Noyce (@AshleyNoyce1) reported

    @EE gotta love EE's service. Took out a phone contract which was billed incorrectly, then spent an hour of my time trying to resolve for the other advisor to get the discount wrong. To add insult to injury, refused to refund the difference and said no point in making a complaint

  • Williams91898
    BamBamMK2 (@Williams91898) reported

    @EE Day 2 of little to no signal 😤😤

  • BenjitBarnes
    Benedict Barnes (@BenjitBarnes) reported

    @EE @davehill62 Good luck getting through to a member of the team. I became a customer a month ago and still having set up issues. Constantly referred to the AI bot when I call which is useless. How do I get in touch with a person @EE ? This is super frustrating.

  • PClorley
    paul clorley (@PClorley) reported

    @h1xone @EE The same ee signal always crap where i live , went to smarty £7 a month as opposed to £24ish with ee , both sim only plans i still get unlimited calls and texts and 6 times the data i had with ee , now get 24gig