EE outages and service status in Washington, England

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Washington, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Sunderland, Jarrow, North Shields, South Shields, Gateshead, Newcastle upon Tyne, and Stanley.

City	Problem Type	Report Time
Wallsend	Internet	2 days ago
Hebburn	Internet	4 days ago
Sunderland	Wi-fi	5 days ago
Jarrow	Phone	12 days ago
Sunderland	Phone	18 days ago
North Shields	Phone	27 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  John Adams (@Johnad25) reported 2 minutes ago from Durham, England

  @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

• 
  Ben Bias (@zombiefiend616) reported 4 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 6 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Richie Veitch (@richieveitch) reported 7 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 19 minutes ago from South Shields, England

  @EE Not bad how are you doing

• 
  Gemma Hall (@Gemma_Hall25) reported 20 minutes ago from Stanley, England

  @EE is EE network down in #DH9 #CoDurham

• 
  Matt (@matt3lee) reported 23 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Ian (@ian_safc_1974) reported 23 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  lee major (not bionic) (@MajorManor) reported 23 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Lauren Vardy (@LiiL_Laauren) reported 26 minutes ago from Sunderland Bridge, England

  @EE your website is rubbish. I can’t login it’s so frustrating 😤

• 
  Aely McKeon (@AelyMcKeon) reported 28 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  John Adams (@Johnad25) reported 30 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  Vee Collins (@veecollins) reported 32 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Bethany Henderson (@BCHenderson_xo) reported 37 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  mathew brannigan (@mattybrannigan) reported 39 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 40 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Ian 🇪🇺 (@MilkyJoe1974) reported 44 minutes ago from Peterlee, England

  @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

• 
  Christy 🌈 (@phoenixfelis) reported 49 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  Rockcliffe Files (@RockcliffeFiles) reported 54 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Raj (@engg_rky) reported 58 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Demon (@demonbalor2022) reported 1 minute ago

  @EE no one in my home has an ee phone signal try and check and get this: We can't check our mobile network right now Updated on 8 Jul 2026 at 2:11 PM There’s a problem getting the information we need. Try again later. Tried logging back in again but I need the code from a text

• 
  Dave (@UK_DC_One) reported 2 minutes ago

  @Ofcom A good start Need to make it so everyone can exit a contract if either service being paid for is not up to standard, or after 6 months if not happy can switch at no cost, or added to a contract based on information provided by an agent (@EE did this to me back in December, and now im locked into a phone contract that is not what I was told I was supposed to be paying). It's time these companies are punished for ripping off the British people

• 
  Dave Hales (@dayvales) reported 3 minutes ago

  @dbcxptures Totally agree. Starting to question what is the point of a smart phone! The comments seem to suggest @EE is a good option though? My @O2 signal is pathetic!

• 
  Jabzz (@thejabzz) reported 8 minutes ago

  So @EE failed at customer services today. They make the mistake, make things worse and dont want to fix it. It shouldn't be this difficult and stressful for a disabled person to just get broadband! Appalling!! 🤬

• 
  David Warren (@Daveyboy33i) reported 10 minutes ago

  @EE what a shower of 💩 you’re telephone staff are - I can promise you that the £250 a month I spend with you won’t be renewed and I will tell everyone far and wide how poor you’re staff are

• 
  Andrew Berry (@andrewsberry68) reported 15 minutes ago

  @EE it one thing claim to have the best service but it's now been waiting to speak to someone for 23mins, not a good service

• 
  🏳️‍🌈L🏳️‍🌈 (@LewisKS81) reported 16 minutes ago

  The irony of @EE advertising 5g+ when they can’t even support 4g or 5g in London

• 
  Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported 18 minutes ago

  @EE hi there I’ve been told I need to send back my WiFi router otherwise I’ll be charged however I’ve messaged service desk on here several times but they’re not responding!!!!! We didn’t receive any postage information or barcode to send the box back.

• 
  Vicki Heselton (@VHeselton) reported 18 minutes ago

  @EE Thankyou but every time I try 150 it gets disconnected or states I’m not a customer which I am.

• 
  Ashley Noyce (@AshleyNoyce1) reported 22 minutes ago

  @EE gotta love EE's service. Took out a phone contract which was billed incorrectly, then spent an hour of my time trying to resolve for the other advisor to get the discount wrong. To add insult to injury, refused to refund the difference and said no point in making a complaint