EE outages and service status in Washington, England

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Washington, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, North Shields, Stanley, Blaydon-on-Tyne, and Gateshead.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	5 hours ago
North Shields	Phone	4 days ago
Stanley	Internet	7 days ago
Newcastle upon Tyne	Phone	1 month ago
Gateshead	Internet	2 months ago
Newcastle upon Tyne	Total Blackout	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  Elizabethwhite (@Lillybethwhite) reported 4 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Steph. (@stephwales_) reported 8 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Laura Crawford (@lcrawford1983) reported 16 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  Lauren Vardy (@LiiL_Laauren) reported 19 minutes ago from Sunderland Bridge, England

  @EE your website is rubbish. I can’t login it’s so frustrating 😤

• 
  Gav McElroy (@GavMcElroy) reported 21 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  shaun smith (@tempersmith) reported 24 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 28 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Louise (@RobbyRSSRobot) reported 31 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Ian (@ian_safc_1974) reported 32 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 33 minutes ago from South Shields, England

  @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

• 
  Eddy39 (@eddygraham39) reported 34 minutes ago from Craghead, England

  @EE submitted a complaint over a week ago via email. It’s not been answered.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 34 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Gareth Miller (@geemiller71) reported 37 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

• 
  Liam (@L17aamLiam) reported 38 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  lee major (not bionic) (@MajorManor) reported 41 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Raj (@engg_rky) reported 47 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  Paul Rackstraw (@rackysafc) reported 49 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Stephen Hully (@HullyStephen) reported 53 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 55 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 59 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DML (@DMLYONDER) reported 5 minutes ago

  @EE you fixed it and withing serval hours its down again EE are a disgrace I want my contract termianted for breach of contract people please dont sign up to EE they lie to you and blame people and just want your money for a **** service

• 
  Ed Scott (@EdScottLondon) reported 6 minutes ago

  @ad_moran4 @EE @O2 Deffo look around. Lebara are on the Vodafone network which is better quality than O2. No annual price rises which O2 do now.

• 
  WelshSully (@WelshSully96) reported 7 minutes ago

  @dpduk_ just to make you aware your drivers have unauthorised people doing deliveries while in the van. You attempted to deliver with a photo of the wrong address. Your customer service response was il raise it. Then to my response of I hope I get it tomorrow was sure. @EE

• 
  Al Strachan-Brown (@alibee2025) reported 14 minutes ago

  @EE I’ve done it now but there is always an issue. It says don’t use the WiFi so there’s no way to actually do it.

• 
  Shaun Adams (@shaundadams) reported 15 minutes ago

  @EE No the link doesn’t help me at all. Just tells me I can get part fibre. This isn’t helping at all.

• 
  Gill Clarke 🐝 (@Gillykins58) reported 17 minutes ago

  @MCFC2012 @EE Not sure where you are based but we are in Cheshire with BRSK. Never had an issue with the Wi-Fi since we changed to BRSK.

• 
  Erin Louise Hunt 🪬 (@erinlouisehunt) reported 17 minutes ago

  I’ve spent so much money with them over the years with phones, watches, AirPods. Like, where’s the reward for loyalty? Ugh! What’s a good phone network to go with these days? @EE

• 
  Dr Helen Perkins (@earlyyearsHP) reported 18 minutes ago

  @EE made a complaint about not being able to access my account over 2 weeks ago. Promised IR would sort and also promised to escalate the matter. Heard nothing and still can’t access account. This has been going on since you swapped us from BT Looking for a new supplier 😡

• 
  KWB (@keithwillb) reported 19 minutes ago

  Hello @EE can you explain why my 4G signal keeps dropping off in parts of Edinburgh where it never used to happen. It’s very frustrating. It’s almost like you’ve reduced your coverage in the last few months.

• 
  Colin Raffell (@Newtonpop) reported 20 minutes ago

  @EE do you have an online chat facility please? I’ve got a problem with my daughters PAYG phone & she’s out in Australia