EE outages and service status in Washington, England

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Washington, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Sunderland, Stanley, North Shields, and Durham.

City	Problem Type	Report Time
Gateshead	Internet	4 days ago
Newcastle upon Tyne	Total Blackout	4 days ago
Newcastle upon Tyne	Internet	4 days ago
Gateshead	Wi-fi	9 days ago
Chester-le-Street	E-mail	22 days ago
Newcastle upon Tyne	Phone	27 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  Elizabethwhite (@Lillybethwhite) reported 33 seconds ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Sarah (@Rainbowztwit) reported 50 seconds ago from Whitley Bay, England

  @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

• 
  Lauren Vardy (@LiiL_Laauren) reported 58 seconds ago from Sunderland Bridge, England

  @EE your website is rubbish. I can’t login it’s so frustrating 😤

• 
  Paul Rackstraw (@rackysafc) reported 3 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  ANTH (@aanntthh) reported 10 minutes ago from Houghton-Le-Spring, England

  @EE Internet down

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 13 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Shaun Edge (@sedge1989) reported 16 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Amy McCord (@amymccordx) reported 22 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  Michael Young (@micky9nufc) reported 22 minutes ago from Lanchester, England

  @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 23 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Will (@wjc_14) reported 23 minutes ago from Durham, England

  Why has @EE 4G suddenly become so slow?

• 
  Iam Burn Photography (@IamBurnPhoto) reported 24 minutes ago from Whitburn, England

  @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

• 
  Aely McKeon (@AelyMcKeon) reported 25 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  David Parker (@davidparkersm) reported 39 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 47 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  Gareth Miller (@geemiller71) reported 48 minutes ago from South Shields, England

  @EE looks like im moving networks. No help whatsoever

• 
  Laura Crawford (@lcrawford1983) reported 52 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 53 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Panicdragon8784 (@panicdragon8784) reported 57 minutes ago from South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

• 
  Stephen Hully (@HullyStephen) reported 58 minutes ago from Whitley Bay, England

  @EE Pity the signal is terrible

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NINPLAYBOX (@jmcgamer1980) reported 5 minutes ago

  @EE is there an internet outage in Carmarthenshire area ? Had no internet access at home for hours , I've tried all the steps to remedy it but still not working

• 
  Literate Cynic (@LiterateCynic) reported 7 minutes ago

  Brilliant! @bt_uk FTTP N/W - network fault and @EE* 4/5G utterly abysmal at my NR 12 7 location... *Roll on end May when I can say bye-bye!

• 
  Seb (@SebParkinson) reported 8 minutes ago

  Full HD video and clear audio from space yet I can’t even get a phone signal in Bacup. Sort it please @EE

• 
  Curtis Evans (@bladestylez02) reported 9 minutes ago

  @GaryMcI74904767 @EE Got the same problem aswell with their internet it's a ******* joke claim to be the fastest broadband what a croc of ****

• 
  The Wobbly Gamer 🧑🏼‍🦯 👀 🎮 (@TheWobblyGamer) reported 11 minutes ago

  I’m fed up of paying @EE a stupid amount of money for internet that is inconsistent, slow and absolutely garbage all round I would not recommend them to anyone!

• 
  Cyclinginlondon (@Cycle77lon) reported 13 minutes ago from London, England

  Why is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific

• 
  tony roberts (@trobbo38) reported 14 minutes ago

  @EE shocking customer service, shocking service

• 
  Colin Bassett (@SkyAtNight0000) reported 15 minutes ago

  @EE Stop sending me your annoying voice mail calls, texts and messages. Constantly bothering and pestering customers for financial reward is unlawful. It's about 20 times a day, this is your last chance or i will cancel my account.

• 
  Stephen Allen (@JesusLuvsYooh) reported 16 minutes ago

  @EE Hi, your website seems broken this week, for users that have logged in. Im also getting a "BLOCKED" message now too after trying to navigate around, is this a situation you are aware of and are in process of fixing? Thanks!

• 
  speed (@uncknownshew) reported 16 minutes ago

  @EE Disgusting you won’t look after your customer. My phone contract finished on February and yet you still charged me for march and April while my phone finished on February and you won’t refund me. Absolutely disgusting. @financialombuds