EE Outage Report in Washington, Sunderland, England
Why is my EE service not working?
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Washington, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Stanley, North Shields, Durham, Gateshead, Jarrow, and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street
|
6 days ago | |
|
Newcastle upon Tyne
|
Phone | 11 days ago |
|
Sunderland
|
Internet | 12 days ago |
|
Sunderland
|
Internet | 17 days ago |
|
Newcastle upon Tyne
|
Internet | 28 days ago |
|
Newcastle upon Tyne
|
Total Blackout | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
-
Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
-
Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
-
Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, EnglandWoke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable
-
Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England@EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.
-
Luke 🦖 (@luke_mxnt) reported from Durham, England@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
-
Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
-
Stephen Hully (@HullyStephen) reported from Whitley Bay, England@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
-
Stephen Hully (@HullyStephen) reported from Whitley Bay, England@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
-
Nicola Corbishley (@NicCorbishley86) reported from Whitley Bay, England@EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!
-
Mark R (@MarkR1892) reported from Peterlee, England@EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.
-
Michael Young (@micky9nufc) reported from Newcastle upon Tyne, England@BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!
-
🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, EnglandUpgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…
-
John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
-
Alex Mason (@AlexMason000) reported from Whitley Bay, England@EE Shite service as usual in #Tynemouth Don't know why I pay my bills
-
Louise (@RobbyRSSRobot) reported from Gateshead, England@EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM
-
-
Sarah (@Rainbowztwit) reported from Whitley Bay, England@EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)
-
Louise (@RobbyRSSRobot) reported from Sheriff Hill, England@EE I'm needing more time to pay but because I'm on a payment plan the bot can't help
-
lee major (not bionic) (@MajorManor) reported from Newburn, EnglandMy water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,
-
Richie Veitch (@richieveitch) reported from Newburn, England@EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
BadBatchYNWA (@BadBatchYNWA) reported@TruckerBaron @EE This ‘up front’ garbage they keep spouting will just encourage customers to leave even more! Mine is apparently going up 15% ‘in line with inflation!’ #Bullshit
-
James Hall (@JamesH4ll) reported@EE You call customer service and they just robotically state " you signed a contract agreement as saying we can up the price this, "nothing we can do about it" nowhere in that agreement did it say, you would increase my bill by 14% 2weeks after owning the phone.
-
Duer_80z (@80zDuer) reported@JamesH4ll @EE I agree. I took out a 24mth plan in October. £67 per month (it’s never under £70 but that’s another story). It’s going up £10. I’ll be paying best part of £80 a month. Yes I didn’t read the small print but who does. Never had this with any other provider - and I used them all
-
Cymru (@Ynys_Prydein) reported@EE The phone signal has been down for 2 days in the SA70 area and without any info regarding what is going on. Please advise. Cheers
-
Owen Powell (@Magpie549) reported@EE I messaged you at 8:50 this morning, and no reply. Please can I have some help!!!!
-
M. J. C (@mattcowburn1) reportedSo anyone got any decent mobile network recommendations as @EE are seemingly taking the mick with £100 a month... Shambolic.
-
Degen Senku (@DegenSenku) reported@EE Hi, I cancelled an Additional Sim Plan on EE but they cancelled my main account instead. I have no service on my current phone and don’t know what to do?
-
Owen Powell (@Magpie549) reported@EE hi, I’ve woken up with no connection and my phone is saying 3G? This morning any help?
-
Nelsy Tubes - 💕🇺🇦 😻😘 (@AshleyButterfi5) reported@EE Appalling Customer Service- network coverage poor - increasing our bills - do not go with this company people - also watch out for extra charges - complain to The Ombudsman I have 😤
-
Andy Mackie (@andy3196) reported@EE When I logged in last Friday I wasn't sure whether I was leaving, or advising EE of my recent change of address, but the website was so unstable I was pushed into leaving.