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EE Outage Report in Washington, Sunderland, England

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The latest reports from users having issues in Washington come from postal codes NE37.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Washington, Sunderland, England 07/19/2024 15:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Washington, Sunderland, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Sunderland, Gateshead, Blaydon-on-Tyne, Newcastle upon Tyne, Washington, Hebburn, Stanley, North Shields, Whitley Bay, Durham, Seaham and South Shields.

Loading map, please wait...
City Problem Type Report Time
United KingdomChester-le-Street Phone
United KingdomChester-le-Street Phone
United KingdomSunderland Wi-fi
United KingdomGateshead Internet
United KingdomGateshead Phone
United KingdomSunderland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • ian_safc_1974 Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

  • davidparkersm David Parker (@davidparkersm) reported from Whickham, England

    Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • Whitby_Born 🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • DougJBacon TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

  • amymccordx Amy McCord (@amymccordx) reported from Hebburn, England

    @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • sedge1989 Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

  • jstep__ Josh Stephenson (@jstep__) reported from Birtley, England

    @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

  • MichaelChapmanJ Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • RobertReay Robert Reay (@RobertReay) reported from South Shields, England

    My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • igzofficial Dan🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@igzofficial) reported

    @mooreyS7 @Mig_Bennett @EE Im in bs15 signal is shockingly bad

  • mjmarci Martyna Jo Marciniak (@mjmarci) reported

    @EE-can you please be less awful?You are charging me 10gbp to call EU countries, in addition to the monthly70-BIG REVEAL-I still can't dial any EU numbers!!!also could you stop playing such bad music? I feel like rage-fueled Punk would match your customer's (me)current mood more

  • Hatwell88 Hatwell (@Hatwell88) reported

    @EE remind me why i pay for your broadband when it doesnt work?!

  • _ndavies_ Nathan Davies 🥾🌍 (@_ndavies_) reported

    @EE have by far the best customer service out there for a broadband provider. In the space of 11 minutes I was able to call, speak to a help desk worker & book a next day appointment for an engineer to come and fix a fault!

  • Giovannia1971 Giovanni Andrade (@Giovannia1971) reported

    @EE until 1:00 engineer come12:45, he went out couple of times for more than an hour says he is checking outside, finally he turned up and said was going to call me back to make sure is working alight 2 hours later still not Internet has not been fix I call EE talked to Jack he wasn'

  • Cadderaddz Adam Cadman (@Cadderaddz) reported

    Hi @EE looking to use data SIM to run home internet on 4G (due to living to far from exchange & ADSL is poor). Can I find where masts are to point an external antenna in the right direction? Your coverage checker says signal should be good in/outdoors, but it isn’t too strong.

  • sarah_queenie Sarah (@sarah_queenie) reported

    @EE @EEHelpdesk I’m trying to track an order and I realised my phone number is wrong on your system is there anyway you can help me

  • ni0n4 nion 🇺🇦🇮🇱 (@ni0n4) reported

    @EE Hello, I have a question about simlock. I have a Motorola Moto G locked to Orange in UK. Is it possible to unlock the phone for free? I live outside the UK so I think that may be an issue.

  • 73058mj mart j (@73058mj) reported

    @EE Hi do you know if bt are working on the broadband in LA29DE area as it's shocking again today we have had over a week of very poor connection.

  • deanspread Deano (@deanspread) reported

    @virginmedia WiFi down again. About the 6th time in last 2 weeks and @EE giving my phone only 3G even though I pay a fortune each month 😡😡😡