EE Outage Report in Washington, Sunderland, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Washington come from postal codes NE37.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Washington, Sunderland, England
The most recent EE outage reports came from the following cities: Gateshead, South Shields, Sunderland, Newcastle upon Tyne, Durham, Chester-le-Street, Peterlee, Boldon Colliery, Jarrow, Seaham, Washington and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Phone | |
| South Shields |
Phone | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Durham |
Internet | |
| Newcastle upon Tyne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Michael Young
(@micky9nufc) reported
from
Lanchester, England
@EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier
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Robert Reay
(@RobertReay) reported
from
South Shields, England
My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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Lauren Vardy
(@LiiL_Laauren) reported
from
Sunderland Bridge, England
@EE your website is rubbish. I can’t login it’s so frustrating 😤
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Amy McCord
(@amymccordx) reported
from
Hebburn, England
@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
EE Issues Reports
Latest outage, problems and issue reports in social media:
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highlander
(@highlander317) reported
@EE Not noticed any issues with any other games or apps. Twitter works ok
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Joe Hopkins
(@HopkinsJoe) reported
.@EE your customer services in upgrades today is awful. I spoke to 2 people and both were so unprofessional I’ll be leaving your network after over 10 years of being with you
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Brad Roads
(@bradalarroads) reported
@EE Uk no 1 network for no signal call dropping who ever is making this crap up ! We pay over £200a month for the devices in our house hold and the way they have been the last 6 weeks I wouldn’t even be happy paying £20 a month for them all !!! Defo be changing when the time comes
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Patrick Rice FCMI - #StayHomeSaveLives
(@Patrick_Rice) reported
@EE - MyEE (web) seems to be having a hissy-fit. Every section I visit loads fine - bills, usage etc, but as soon as it does, it AUTO-logs me out. Except it hasn't really, as I can visit another section without a login needed. Bt then the same happens again when the page loads.
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OOᕼᗰEᖇᑕYᗰE 👟
(@oohmercyme) reported
@EE I have DM'd but EE has been self-aware of this since October 2019, that was before I brought it to your attention in March 2020. But EE is more than happy to charge full price for the poor service it knows its "providing"
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Milla Skerbinek
(@MillaSkerbinek) reported
@LiamPayne @EE @BAFTA It doesn't work for my phone it won't let me download 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
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Mossey Jnr
(@MosseyJnr) reported
@EE Can I have manager call me as soon as possible please, I have a an issue that is currently being shurgged off from EE, and passed along, on the phone I'm being passed off and refused to speak to a manager and I'm not happy. If it continues I will be seeking cancellation.
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M
(@AamMonalisa) reported
@LiamPayne @EE @BAFTA WHY AM I NEVER ABLE 2 WATCH UR SHOWWSSSS
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arianas bday in 8 days
(@riverroadbaes) reported
@LiamPayne @EE @BAFTA HELP I CANT DOWNLOAD IT
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Maita ᵕ̈ loves CEO Louis
(@DEFENCELESSLUT) reported
@LiamPayne @EE @BAFTA LIAM I WAS SLEEPING WTF