EE Outage Report in Washington, Sunderland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Washington, Sunderland, England
The most recent EE outage reports came from the following cities: Stanley, Newcastle upon Tyne, North Shields, Durham, Gateshead, Jarrow, Seaham and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Stanley |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| North Shields |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Durham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Elle Turpitt
(@elleturpitt) reported
Is there some problem with @EE Customer Service? Can't access 'My EE' on the website, tried to call and after going through all the various options just had an automated message to say they were unable to connect me to someone and call back another time! Absolutely great when
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Mark
(@mbtweets_) reported
@RosieAnne1995 @EE With the password issue or the web page not opening?
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Frankel
(@Frankel_20) reported
@EE heeello. It appears the IPhone 11 Pro Max is the only iPhone not selectable for upgrade purposes- as an EE customer wanting to get a new one, is there a particular reason for that? I can never find it in my upgrade options.. thanks.
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Coastman2020
(@Coastman2020) reported
@EE No! Your poor performance and complacent response to customers in CT8 over network problems means I,like many others,will be changing provider,this weekend in fact! Bye!!👋👋
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joe JT tanner
(@joetanner4) reported
@EE hi my WiFi box keeps telling me that I'm unable to connect to the Internet. Is the server down as when I go to trouble shoot it just says please wait then nothing
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gitarana27
(@gitarana27) reported
@EE obviously some error but you've changed 3 of 4 lines to pay as you go.... please call me ASAP to fix this. 🙄
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Rosie
(@Rosie_SSLT) reported
@mbtweets_ @EE Yep also having the same issue, tried app and browser and can't log in.
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Rochana Jackson
(@rochanajackson) reported
from
Camberwell, England
@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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Mark
(@mbtweets_) reported
@EE Hi are you having any issues with your website? I’m trying to log in and after entering my email address it just continues to keep asking for it.
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joe JT tanner
(@joetanner4) reported
@EE Hi. I have spoken to somebody on the phone and they have a power serge In the area. Open reach are apparently aware of the issue