EE Outage Report in Washington, Sunderland, England
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The latest reports from users having issues in Washington come from postal codes NE38.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Washington, Sunderland, England
The most recent EE outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Peterlee, Washington, Gateshead and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Peterlee |
Phone | |
| Sunderland |
Phone | |
| Washington |
Phone | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Don 'Cornsey' Onli
(@Dononli1) reported
@EE is your network having issues??.. got several friends on vodaphone whos texts are not getting thru to me🤔
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Dan Sinclair
(@sinc_dj) reported
@EE “We are committed to excellent customer service” .... “Expected wait time are in excess of 20 mins” Hmmmm 🤔
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MiMi_22
(@MiMi_Dolphin_22) reported
@EE Hi. I'm good thanks, although frustrated that EE just hung up on me again. Its calls, text and data affected as NO SERVICE at all. WiFi is ok though. Please help as my mum needs her phone back working especially as she receives texts from NHS so very important. Thanks
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Walks
(@Azza201211) reported
Between @EE and @OpenreachHelp you need to sort my girlfriends broadband issues ASAP or were taking legal action. Nearly 3 months since she first moved in and ordered broadband from you & still hasn't worked. Pathetic service from the pair of you. Disgrace
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Andrea
(@ANDIM1) reported
@EE Yea I need help...been calling for 2 days now. No answer...can someone please contact me
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K Ch
(@KCh76004168) reported
@archaicpeach @celticghirl_75 @EE Seems to be poor internal communication issues by the looks of it I’ll try what you suggested thank you
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keeley
(@mrsyowie) reported
@EE I keep getting hang up phonecall from mobile numbers when i check them online it says its you, are these scam calls? Just so i know how to deal with them?
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mark dabbs
(@mark272) reported
@EE My bill is paid direct debit and is never missed. Just thought if the tarrif could be reduced it would save a few quid each month. Paying for something that isn't being used (60G of data) seems financially pointless.
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Stuart Moser
(@stuartamoser) reported
@EE this is ridiculous. 7days of no to very little signal. I am not paying £100 a month to not use a mobile. Friends are able to get credit on their phones due to this issue, but OH NO YOU WONT CREDIT ME for having the same issues. Thats DISCRIMINATION...i would like credit too..
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Pete Graydon
(@PeteGraydon) reported
@EE It's working again now. Was down for 20 odd hours, some people would suffer in this lockdown if that's their only means of communication. Twice in 7 days is not good publicity either. I understand it's the infrastructure not specifically EE so if your getting a refund pass it on