EE outages and service status in Washington, England

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Washington, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Sunderland, Jarrow, North Shields, South Shields, Gateshead, Newcastle upon Tyne, and Stanley.

City	Problem Type	Report Time
Wallsend	Internet	7 days ago
Hebburn	Internet	8 days ago
Sunderland	Wi-fi	10 days ago
Jarrow	Phone	17 days ago
Sunderland	Phone	23 days ago
North Shields	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 1 minute ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  Aely McKeon (@AelyMcKeon) reported 3 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Char (@AbitofCharlieb) reported 3 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  Bethany Henderson (@BCHenderson_xo) reported 7 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Mr395008 (@Mr395008) reported 12 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Vee Collins (@veecollins) reported 16 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 16 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Lauren Vardy (@LiiL_Laauren) reported 23 minutes ago from Sunderland Bridge, England

  @EE your website is rubbish. I can’t login it’s so frustrating 😤

• 
  Nicola Corbishley (@NicCorbishley86) reported 23 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  Amy McCord (@amymccordx) reported 34 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  Laura Crawford (@lcrawford1983) reported 37 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 38 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Matt (@matt3lee) reported 38 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Raj (@engg_rky) reported 44 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 46 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Robby (@RobbyRSSRobot) reported 46 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 48 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Stephen Hully (@HullyStephen) reported 51 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

• 
  David (@davidhorsefield) reported 51 minutes ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  Ben Bias (@zombiefiend616) reported 54 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam (@adam_am05) reported 3 minutes ago

  @EE So I signed up for broadband and changed x4 of my sims but apparently your employee made a mistake now you won’t honour it 😡 Rubbish service and liars @Ofcom why is this acceptable behaviour if I made a mistake I would be told im stuck in contract early termination fees!

• 
  Barney T (@barrytardy) reported 4 minutes ago

  Rang @EE today as I had a problem with my bill. She told me she’d give me a better TV package for 3 months as a sorry for their mistake, not telling me she was signing me up for another 24 months! Should be hauled aside for dodgy sales tactics-kept me on the line for 45 minutes!

• 
  👑 Sean 👑 (@kingseany94) reported 4 minutes ago

  @NoisyStandard @EE Expects credit for not looking up the signal coverage. Shut up you ****, it’s your fault.

• 
  deepR777 (@deep_r01) reported 12 minutes ago

  @EE Send be BT router please, your 4g crap box don't work 🥺

• 
  BamBamMK2 (@Williams91898) reported 13 minutes ago

  @EE Yeah says an issue in my area but still had signal but now it’s completely gone off and says won’t be fixed for another 16 hours. Absolutely ridiculous this

• 
  Birduder344 (@Birduder344) reported 16 minutes ago

  Goodbye @EE it was nice knowing you. Maybe you need to think a bit more about customer loyalty and also change your strapline to: EE We could but we won't

• 
  Charles Salt (@CharlesSalt3) reported 19 minutes ago

  @EE Thank you very much for your quick and responsive reply, however, it didn’t work! No help from HELP 66033, as far as I read it, the whole thing since joining BT has gone bonkers, it’s costing me a fortune for absolutely nothing, every penny counts when you rely on on pension

• 
  Stephen Goodair (@stevegoodair) reported 19 minutes ago

  @EE your broadband is down Has been all night

• 
  Stuart Marshall (@MrMclarenNUFC) reported 23 minutes ago

  @ee Is there any chance you can switch back on your masts and stop offering a sub service for the same money. You’re bloody terrible

• 
  Mugiwara Arthur 🏆 (@KingArthur22038) reported 24 minutes ago

  @Gazmeister01 @England @EE Yh ofc but no problem with them representing the country they were born and love