EE outages and service status in Washington, England

Problems in the last 24 hours in Washington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Washington, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, North Shields, Stanley, Blaydon-on-Tyne, and Gateshead.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	2 days ago
North Shields	Phone	5 days ago
Stanley	Internet	9 days ago
Newcastle upon Tyne	Phone	1 month ago
Gateshead	Internet	2 months ago
Newcastle upon Tyne	Total Blackout	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

• 
  Amy McCord (@amymccordx) reported 7 seconds ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  John Adams (@Johnad25) reported 1 minute ago from Durham, England

  @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 4 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Stephen Hully (@HullyStephen) reported 10 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  jamie shield (@jshield1988) reported 11 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  Michael Young (@micky9nufc) reported 13 minutes ago from Lanchester, England

  @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

• 
  Rachel Briggs (@RachelLBriggs) reported 14 minutes ago from Sunderland, England

  I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

• 
  Alan D'Arcy (@weeweegie) reported 14 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  Raj (@engg_rky) reported 19 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Gav McElroy (@GavMcElroy) reported 23 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 27 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 28 minutes ago from South Shields, England

  @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

• 
  Geoff Wade (@GeoffWadeSwim) reported 28 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Ben Bias (@zombiefiend616) reported 28 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Stephen Hully (@HullyStephen) reported 34 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

• 
  Ian 🇪🇺 (@MilkyJoe1974) reported 43 minutes ago from Peterlee, England

  @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

• 
  Rockcliffe Files (@RockcliffeFiles) reported 47 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Luke Madden (@ifellintoawell) reported 54 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 58 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  Mr395008 (@Mr395008) reported 59 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Halloween Jack (@red_mutant_eyes) reported 4 minutes ago

  @EE you ignored my message. Your DMs are automated and don’t read messages and your app chat bot doesn’t help either. My mobile network has been down for days. This is the second time in a couple of weeks. Your ‘updates’ say nothing. How are we meant to know what’s happening

• 
  Mandy (@mandydunne_x) reported 11 minutes ago

  @EE had no service since yesterday morning still have no service at almost 3pm, this has been over 24 hours with nothing, cant make calls or texts who do we contact as this is a joke

• 
  Xander (@xanderwasserman) reported 11 minutes ago

  @SomeUKTeslaGuy @EE Might be a stupid question, but have you considered @Starlink?

• 
  Alex (@Ahead18251112) reported 12 minutes ago

  @EE having tv/broadband issues in Plymouth! Is there an outage?

• 
  Robert Melvin (@Melvin23Rob) reported 13 minutes ago

  @EE Despite your helpful Tech 1 team telling me my problem with you activating my Apple TV trial without actually giving me any means to actually use it was in hand and elevated to Tech 2 - the call back and resolution in 24 hrs still hasn't happened. Not very good really!

• 
  J G L (@smartmama) reported 14 minutes ago

  @EE , Can someone explain why my account was charged £3 extra last month. I am not getting any responses. I am not a new customer.

• 
  JayEnAar (@GorwayGlobal) reported 14 minutes ago

  @EE Thanks. finally: A call to 150 shd allow ME, the customer to choose to talk to a real person. Twice it leads me round the houses, then says, "Weve sent you a text. Follow the instructions and you're sorted. Good bye". I need to say thanks and bye to end the call.

• 
  deepR777 (@deep_r01) reported 16 minutes ago

  @EE How can I cancel my contract before 2 years? I thought EE would be better than 3..but I have problems with phone as well as 4g WiFi 😕🙄😞

• 
  Daz Byerley 💂‍♂️🦐🚘💙 (@mondazeo88) reported 17 minutes ago

  @EE My signal keeps dropping in and out for no apparent reason at all times throughout the day and night. I have tried to report it but your app keeps crashing...

• 
  simon withers (@KalEl_WBS) reported 21 minutes ago

  @Ubiquiti do your 5g devices support all networks? I’m on @EE your uk site lists T-Mobile but you don’t get that network in the uk.