EE Outage Report in Washington, Sunderland, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Washington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Washington, Sunderland, England
The most recent EE outage reports came from the following cities: Hebburn, Chester-le-Street, Seaham, Newcastle upon Tyne, Boldon Colliery, Sunderland, Durham, Gateshead, South Shields, Peterlee, Jarrow and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Hebburn |
Internet | |
| Chester-le-Street |
Internet | |
| Seaham |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Boldon Colliery |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Washington, England
Latest outage, problems and issue reports in Washington and nearby locations:
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Cole
(@Richard32158398) reported
@EE poor coverage in the DT3 4DW area for the last 3days on multiple devices. Shows 4G on the devices but slow to load, then drops to H+ and to E then nothing whats happening?
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wet rabbit:P🇬🇧🇺🇦
(@WetRabbit55) reported
@EE No thanks, you're done! Yesterday was the last straw, we're going to another service provider and as soon as their apparatus arrives we'll be using it.
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Adrian Llewellyn-Jones
(@AdrianLJ45) reported
@EE Pointless if you're living in Cowbridge. Signal is appalling and continuous messages that you are working on it. Been going on for months!!
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GreenBean22
(@brolicparabolic) reported
@EE hi, I am getting bad speeds of 5G when my signal is full 4 to 5 bars. All I get is 30mbps, this is worse than 4G. I have a 5G phone.
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✌🏻Gary/Gawy aka Moofie✌🏻
(@90sMoofie) reported
@EE so I’m thinking of joining you in November cuz I’m sick of @VodafoneUK ‘s unreliability. I use my phone hotspot a LOT with my unlimited data. Is there any limit to what I can use my data for with my phone hotspot on your network? I don’t have broadband which is why I use it
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Schwartz Pablo
(@Blacky175) reported
@YorkDesigner @EE #ESN #CoverageAssurance Fairly poor mobile phone coverage throughout the entire shopping centre. How will be shopping centre invest to be ready for ESN and provide better customer experience?
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D T A Jaquest 💙⭐⭐
(@la_femme_x) reported
@EE Seriously don't make me block you and leave EE. I know precisely how to deal with messages. You've just said it's automated, ie a chatbot. I have never been rude to anyone at EE. Quite sick and tired of the way you treat your customers as it is. Cheers Ellis 👍
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Samuel Thomas
(@SamuelT49900331) reported
@Ofcom @EE appalling customer service, number of failed call backs, loss of coverage, false promises for compensation, snide comments from a sarcastic staff in your l2 tech team from Merthyr. Left on hold until 8pm so they could avoid escalating.
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Lucy Watters👩🏻🍳
(@Lucy_Watters_) reported
@elliotleaver92 @EE So I had it a couple weeks ago when I was at Berwick lodge. I think they’re checking the service provided for a couple hours or something xo
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Lewis Smith
(@lewishays91) reported
@EE @btsport you’re apps are incredibly poor. I have BT through my EE plan, how do I add the fury fight to my plan so I can watch?