EE Outage Report in Sunderland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Sunderland, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, North Shields, Durham, Gateshead, Jarrow, Seaham and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| North Shields |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Durham |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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mystery man🇺🇦
(@eagllefirestorm) reported
@EE well the new app is the biggest pile of trash i have ever used the old app actually worked this one just errors. I cant see my data plan or anything. Please give me the old one back
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YNWA 213
(@Megaprikibalz) reported
@England @EE Gotta be Millie Bright for me. Beth Mead showed up when it was easy. When it got to proper hard games she went missing then got injured. Millie was a defensive juggernaut and damn, that moment she had to play a forward was absolutely monstrous. She was a nightmare.
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Tesco Fan
(@TescoDeskFan) reported
@SpaceX @TMobile Please @EE be part of this! Let us access starlink when we bad areas
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Dr Rachel Hand
(@rachhach93) reported
from
Coventry, England
@EE please explain to me why my partner has waited at home all day for our broadband install only for you to text him to say he's missed the engineer and the next available date is in 3 weeks! (we've already waited 1 month) You never phoned to say you were on your way or knocked!
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Fortitude Fitness & Nutrition
(@FortitudeFn) reported
from
Darlington, England
@EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.
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Skynet
(@Skynet_TX) reported
@IkeagoneKatz @EE I've found that if I dial 150 and just listen to the start of the message where it tells you your balance, then hang up, I then receive a text within a few seconds with all of my allowance details.
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Slippery Biscuit
(@_AllTheSocials_) reported
@EE You seem very blasé about it. Today I made a general enquiry about a service and was told I have to give private details. I refused. Then mentioned it in a tweet to which you contact me and ask to take my details again. then in less than 6 hours I get calls from your affiliates
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💦🍀🐬Dauphine🐬🍀💦
(@_Dauph1ne_) reported
@EE How? Which way is better to get my problems sorted? Pop in to the shop or call?
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Stewart Millar
(@beebhoy7) reported
@EE Updated your new app. Tried multiple times to make a payment but it won’t work. Are there any known issues?
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𝑹𝒂𝒏𝒈𝒆𝒓𝒔 𝑩𝒆𝒂𝒓
(@RangersBear55) reported
Sick fed up of the crap service from @O2 mobile data barely working, calls going straight to vmail, can't connect when dialing out, texts won't send. And the excuse is because some mast has been removed.. Paying £55/mth for this?! Had it. Moving to @EE