EE Outage Report in Sunderland, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at EE
EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sunderland, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Hebburn, Chester-le-Street, Seaham, Boldon Colliery, Sunderland, Durham, Gateshead, South Shields, Peterlee, Jarrow and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Hebburn |
Internet | |
| Chester-le-Street |
Internet | |
| Seaham |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Boldon Colliery |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Michael Young
(@micky9nufc) reported
from
Newcastle upon Tyne, England
@BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Alex Mason
(@AlexMason000) reported
from
Whitley Bay, England
@EE Shite service as usual in #Tynemouth Don't know why I pay my bills
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Sarah
(@Rainbowztwit) reported
from
Whitley Bay, England
@EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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Mark.🇬🇧🇺🇦
(@19bootsy68) reported
from
Dunston, England
@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
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Luke 🦖
(@luke_mxnt) reported
from
Durham, England
@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Mark R
(@MarkR1892) reported
from
Peterlee, England
@EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.
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🖤🤍ColetteHindmarch🤍🖤
(@XxXColette77XxX) reported
from
Gateshead, England
Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Golan Mutesah
(@Mutesah1) reported
@EE guys be very carefully before you sign an EE contract because their customer assistant are under pressure to meet targets or else they will falsely subscribe you to products you didn’t ask for right now £4000 out of pocket
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Stefan D’oyle
(@stephendoyle222) reported
Dear @EE I have problem relating to an exchange email account and our IT provider tells me it is something on your side that you are aware of. Can you advise please?
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Spikey1
(@thespikey1) reported
What ******** is wrong with the phone signal in Norfolk today!! Nothing loading🤬🤬 @EE
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Gary Bell
(@GaryBellUK) reported
@EE How can you release a new app that is so terrible!
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The Lion
(@GreeeenLion) reported
@EE I'm in the USA but have no signal all phone settings are allowing roaming but I have nothing, need to receive texts for work!
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david hepple
(@davidhepple) reported
@EE wish you would sort your signal out in my area. Gone from good 4g to nothing and it's been over a month now.
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Beth
(@bethanct) reported
@EE Hiya - my phone service is suspended and the automated message says I need to make a part payment of over £300 to unsuspend. However, when I login to my EE it shows I'm +£1 in credit and there's no balance to pay? I've paid all bills and it's never £300. Help?
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Christopher Dawson
(@chrisdawson1980) reported
@SocialTechHD @EE To be fair to EE, they've recognised the problem, found the fault and working to repair a mast.
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Leon Turner
(@leonturner447) reported
@EE Your service is a con. Seriously this is the final straw. I pay you thief’s £100 a month and I am essentially using my phone in 2001 on dial up
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Z
(@GAFAlikes) reported
@EE I have been on the phone on hold for 23 minutes internationally and then got cut off. I can’t do the transaction I want to do online as it doesn’t give me the option and says I have to call. Pls can you help