EE Outage Report in Sunderland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sunderland, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Sunderland, Hebburn, Seaham, Sheriff Hill, Chester-le-Street and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Phone | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Phone | |
| Gateshead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tamsin
(@designerdiva93) reported
@EE Hi i'm moving house shortly and despite your website stating i should have good network coverage. I have no more than 1 bar of signal which is patchy and constantly disappears altogether. can you help?
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Jen 🌿
(@jennifermoira_x) reported
@EE hi there! My phone is down as due to be delivered today but tracking is still showing it as being at the depot. Contacted DPD, they've told me because it hasn't been scanned for over 24 hours an investigation needs to be opened by you guys to locate it? Help!
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Claire Coffey
(@weezyc71) reported
@ItsHassUK @EE @virginmedia Hey CC you're the first person who's actually admitted this...every other place you ve checked says the service is fine yet I've no internet in RH15 since 2pm yesterday. Any clues at all as to a fix time??
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Matt Clarkson
(@ClarkyGB5) reported
@EE Really hoping you can get @OpenreachHelp to get it together, @EE. Yet another failure to attend to the ongoing broadband issue and your advisors having to try to rebook another appointment.
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A.Snaith
(@snaith_76) reported
@EE are you having issues with your automated payment line?
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Alex Taylor
(@adntaylor) reported
from
Tring, England
@hindleyoung @EE @MarcAllera As somebody who used to work for them, that makes me really sad. Unfortunately we got bought by BT, who promised not to screw us up, and then, erm, did. That’s why I left. Marc is a good guy though, so I hope he will fix things for you.
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Nick
(@Derz92) reported
@EE for the 4th time in 2 weeks I’m without signal at ba21. I have received a credit for a month but really unhappy about being without service again.
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@DudleyDignityCouncil
(@dignity4dudley) reported
@EE I have just tried to contact customer service on 150, but my iPhone can’t connect. It just gives me the blank key pad. Also the my EE app won’t work with voiceover. So I can’t access my account.
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Andrew Timney
(@timney) reported
@LeeroyBarnes @EE It’s not, look at the domain name! A big company won’t send a link to a login page
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#EndSWAT #ENDSARS
(@Always_vivian) reported
@EE I’m trying to go into myEE app and it’s saying there is problem and it would be fixed soon. It’s over 2weeks