EE outages and service status in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunderland, England

The most recent EE outage reports came from the following cities: Sunderland, South Shields, Gateshead, Newcastle upon Tyne, North Shields, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Sunderland	Internet	4 days ago
South Shields	Phone	7 days ago
Gateshead	Internet	8 days ago
Newcastle upon Tyne	Internet	10 days ago
North Shields	Phone	14 days ago
Stanley	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 6 seconds ago from South Shields, England

  @EE Not bad how are you doing

• 
  Amy McCord (@amymccordx) reported 7 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported 8 minutes ago from South Shields, England

  @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 8 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 9 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

• 
  Nicola Corbishley (@NicCorbishley86) reported 10 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  Char (@AbitofCharlieb) reported 11 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 14 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Vee Collins (@veecollins) reported 18 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Stephen Hully (@HullyStephen) reported 20 minutes ago from Whitley Bay, England

  @EE Pity the signal is terrible

• 
  Louise (@RobbyRSSRobot) reported 21 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  jamie shield (@jshield1988) reported 23 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  Panicdragon8784 (@panicdragon8784) reported 28 minutes ago from South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

• 
  mathew brannigan (@mattybrannigan) reported 29 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  ANTH (@aanntthh) reported 30 minutes ago from Houghton-Le-Spring, England

  @EE Internet down

• 
  Raj (@engg_rky) reported 41 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 50 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  Ian (@ian_safc_1974) reported 52 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  shaun smith (@tempersmith) reported 55 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Robby (@RobbyRSSRobot) reported 56 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Palmer (@robbopalmer) reported 3 minutes ago

  Is there a company with worse customer service y than @EE My advice is to avoid them at all costs - or it will cost you.

• 
  Gar (@Evolife80) reported 4 minutes ago

  @EE once again the network is down in NE482DA. 5th time this week.

• 
  Martin Powell (@MartinPowe16355) reported 5 minutes ago

  @loisgriff_ @EE Loads in fochriw do especially down the bottom beth

• 
  Tag (@tagz174) reported 8 minutes ago

  @robbopalmer @EE They’re terrible was glad to get rid of my sons sim with them

• 
  JOHN BENSON-SMITH (@ChefJBS) reported 8 minutes ago

  @robbopalmer @EE Hundreds if not thousands of companies with shocking customer service now in U.K.

• 
  HULLLAD47 (@hulllad47) reported 10 minutes ago

  @violetmaze @robbopalmer @EE Even after they clearly realised it was a mistake they refused to cancel

• 
  Steve (@coastersteve) reported 11 minutes ago

  @EE I'm at the point of ditching my contract with EE which I've held since you started and before that Orange. Scaring customers is a terrible way to gain customers. They're coming back at 7, the cctv is on and I'll record them lying to my face to get a sale.

• 
  Loz Perugini (@LozzyPurry) reported 12 minutes ago

  @EE hey, my internet connection constantly drops. We’ve had numerous people out to “fix” it. It’s dropped 10+ times today alone. It’s abysmal

• 
  luke (@lukemcgillen) reported 13 minutes ago

  @EE I ordered a Playatation game and DPD won’t deliver it (waited in for a whole week) and there is no way of calling or contacting you regarding the issue abd no tracking info for the order. How do I resolve this?

• 
  Chris (@ChrisByorkB90) reported 17 minutes ago

  @EE what the hell! Sort your Internet out, never had an issue but 23 mins to wait for 2.48 minute video !