EE Outage Report in Sunderland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sunderland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sunderland, England
The most recent EE outage reports came from the following cities: Durham, Newcastle upon Tyne, Gateshead, Wallsend, North Shields, Sunderland, Hebburn, Peterlee, Houghton-Le-Spring, Seaham and Chester-le-Street.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Internet | ||
Internet | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sunderland, England
Latest outage, problems and issue reports in Sunderland and nearby locations:
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England
@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England
@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England
@EE Wifi Calling still not working.
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Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England
@EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Will (@wjc_14) reported from Durham, England
Why has @EE 4G suddenly become so slow?
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Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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Gareth Miller (@geemiller71) reported from South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England
@EE Pity the signal is terrible
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Luke 🦖 (@luke_mxnt) reported from Durham, England
@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England
@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Panicdragon8784 (@panicdragon8784) reported from South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Vinewood Motors (@Vinewood_motors) reported
@CharlotteWillc5 @EE I had the same issue, ring them. The issue on my side was that the card details didn't match up to the account holders. Sorted it out over the phone. Hope this helps!
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Grey Beardy (@grey_beardy) reported
What has happened to the mobile phone signal in Ramsbottom @EE ? No signal on Saturday. No signal today.
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Gareth Dean (@GarethDeanPR) reported from South Stoke, England
@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.
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Vinewood Motors (@Vinewood_motors) reported
@CharlotteWillc5 @EE Did they also take the £10 from your account? Because that's a bit naught of them to be honest. As soon as I saw the email regarding the issue I was straight on the phone to them.
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Jess 👷🏼♀️ (@WhuJess) reported
Hi @EE can you DM me please. I’m having trouble paying my final bill and online chat doesn’t seem to be working and all calls from new providers are premium.
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Cole (@AbdullKhalifa) reported
@EE fix up
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Ki Ellwood (@kirielellwood) reported
Once again an absolute rubbish day for @EE signal in CO15. This is becoming more and more common. #rubbish
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peter crann (@crann_peter) reported
@EE I have already gave notice to leave with my phone and will do the same in December to cancel my Apple Watch contract
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Huw Good (@GoodHuw) reported
I was offered a 3 month trial, and then a further 3 month trial after that expires, that I will need to contact them about at the time. I’ve had to reregister with BT but the confirmation email hasn’t come through yet so I’m still locked out @ee 😩 it never ends (2)
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Amy (@Amy61152711) reported
@EE Very intermittent service, cuts out. Router flashes then will come back. Very frustrating