EE

EE Outage Report in Houghton-Le-Spring, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Houghton-Le-Spring, County Durham, England 05/14/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent EE outage reports came from the following cities: Durham, Newcastle upon Tyne, Gateshead, Wallsend, Sunderland, Hebburn, Peterlee, Houghton-Le-Spring, Seaham, Chester-le-Street and Hartlepool.

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City Problem Type Report Time
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Internet
United KingdomWallsend Internet
United KingdomDurham Phone
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • 19bootsy68 Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • luke_mxnt Luke 🦖 (@luke_mxnt) reported from Durham, England

    @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • jokennedy15 Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • paulsim49 Paul Simpson (@paulsim49) reported

    @EE Absolutely terrible @EE Will never be back!!!!

  • JayeThomas6 Jaye Thomas (@JayeThomas6) reported

    @EE hi I accidentally put an add on twice and it won't let me remove them. Can you help please?

  • AYAS3N Jamie 🥃 AYAS3N (@AYAS3N) reported

    @EE Online store down for maintenance still?

  • jwt99412 James Thompson #stayin (@jwt99412) reported

    @EE having issues with mobile internet and calls in Watford. Usually 4g and 5G speeds very good. Today 2Mb upload 0.17Mb download on both 4g and 5g. Reported on website. Any issues at your end? Speeds in the 100-200Mb range usually and phone signal strong.1/2

  • Dolantus1 Dolantus (@Dolantus1) reported

    @EE Hey - How I see if there are any 4G/5G problems in my area. I’ve been on 3G all day despite a few restarts. Thanks!

  • MatthewAber57 Matthew Abercrombie (@MatthewAber57) reported

    @HarringtonBear @EE Apple have done the same, just a cable with their new ends on it. An opportunity to buy more Apple **** just to get it all working.

  • meadowbank31 Judith wappett (@meadowbank31) reported

    @EE please can you help me take my number of the contact list for when the signal and mast isnt working . I am no longer with EE so no longer need this service

  • jwt99412 James Thompson #stayin (@jwt99412) reported

    @EE 2/2 only 1 bar signal today.

  • WinnieW76189980 Winnie **** (@WinnieW76189980) reported

    @EE My first reference number is DKI7799653, it was arranged to connect on 19th May.  Your service team informed me suddenly that  your system cancelled my service on the  afternoon of 18th  May, so I was replaced the plan but I still have not been informed when  it will be connected

  • Jamshaidhameed2 Jamshaid Hameed (@Jamshaidhameed2) reported

    @EE have rang up and complained 5 times about an issue on your side regarding signal. Again spending £1.5m a day and you can't guarantee signal indoors! Aint coming back to EE anytime soon. No point in going to the ombudsman because they'll take ages. Poxy 10% discount won't work