EE

EE Outage Report in Houghton-Le-Spring, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Houghton-Le-Spring, County Durham, England 04/01/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent EE outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Gateshead, Chester-le-Street, Durham, Hartlepool, Peterlee, Seaham, Ferryhill, Stanley, Hebburn and Boldon Colliery.

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City Problem Type Report Time
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead E-mail
United KingdomNewcastle upon Tyne Internet
United KingdomChester-le-Street Internet
United KingdomGateshead Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • jokennedy15 Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • VeenaPa42103967 Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • CtrlAltDelLawz Ctrl Alt Delete Lawz (@CtrlAltDelLawz) reported

    @EE Can you please confirm if you are having DNS issue's? I'm having a nightmare again. I've waited 6 months for my issue to be fixed. Got told it was fixed and it went down again within 24 hours. Please let me know if you are able to fix the issue or not so I can stop wasting £

  • Azzahy98 Aaron (@Azzahy98) reported

    @EE A £10 increase a month for my phone that I have only had for 3 months. It’s shocking service from EE. I’m very disappointed and would advise people to not use your services unless you want multiple months price increases!

  • spacecadet2231 spacecadet2231 (@spacecadet2231) reported

    @TalbotBex @EE Try another service provider, one who doesn't impose exorbitant increases on their contracts. Over 18% price hike this year by EE, it's a disgrace!

  • _James_Jones_ Jimmy Jones (@_James_Jones_) reported

    @EE You want an honest opinion? Your company simply ups cost over inflation plus a percentage. I am seeing an over 8% increase with nothing in return. Same as always. Your customer service also critiqued other customers over resolving. Horrid company. Leaving as soon as I can do!

  • becadjue Maureen (@becadjue) reported

    @EE Twice I have been told you would contact me to confirm my request for PAYG, once that time was after two hour consultation with EE store, the lady was trying to help me, she was on phone to EE all that time, she said I would get a confirmation phone call next day from EE. No call

  • RockyLipschitz RockyLipSCHitz (@RockyLipschitz) reported

    @EE The worst phone company.. dishonest customer service.Called them 5x as they wouldn't honour upgrade. Conveniently lost the email confirmation.Charged me roaming when I had free roaming. #thieves #mobile

  • amccann06 Amanda Bruce (@amccann06) reported

    @EE Morning I need your help I paid my phone bill on Saturday the money is still pending in my bank and phone cut off. It won’t allow me to pay from app. Tia

  • GemmaLuther Gemma Luther (@GemmaLuther) reported

    @EE never will I use EE. My friend who works in care has been left with a nearly £800 phone bill. She has made a complaint which EE decided to close 4 times without resolution! They are being so unhelpful and keep being difficult for the sake of it. It's disgusting.

  • Amyelisajem Amy Turner (@Amyelisajem) reported

    @EE just had my first bad customer service experience with EE after trying to see if I can do anything to my plan to soften the price increase. Unhelpful and backchatting in retentions and now feel trapped! Funny how one bad experience after years of loyalty can knock your trust!