EE Outage Report in Houghton-Le-Spring, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Wallsend, Washington and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV |
Community Discussion
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EE Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Shepherd
(@GregQpr) reported
@EE signal problems yet again in bn14. This is getting absolutely ridiculous and the service is totally unacceptable. Struggling to get 1 bar of 4g and that’s not allowing internet access. It’s 2021 😡
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Wendy Scott 🏴
(@WendyJLewis) reported
@EE Hi the App is now working but I have moved house and it won’t update my address details. Same for billing address so that is going to cause a problem come payment day. Still can’t access the website as an alternative. Or add on data.
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Mark #IndyScot #FBSI 🦄🕷️🏴
(@lochvue) reported
@EE Still no word from Linda, your incompetent colleague on the Executive Customer Resolution Team
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Russ Carroll
(@wiganwarriors76) reported
Great service from Stuart White @EE sorted a really annoying overpayment situation very efficiently. Nice to see good customer service isn’t dead. #goodcustomerservice #employeeofthemonth
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Nandi's Narrative
(@NandiNarrative) reported
@EE customer service is shocking it’s been two weeks and over hour waiting in total I have been disconnected twice.
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St Locks
(@saintlocks) reported
No @EE 3rd time this month. It’s my business line. Told basically here’s a tenner and tough **** your contract says we can’t guarantee coverage 100% of the time… oh, and it’s gonna be off for another couple of days. Grifters.
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Ian Gambier
(@iangambier) reported
Never thought I'd say this but I've dicked around by @EE SO MUCH this year that I'm hunting for a new broadband and mobile phone provider. Who's good?
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Matthew Hardy
(@drmatthewhardy) reported
@bt_uk I phoned EE on Saturday and they raised a complaint and promised to call back within 24 hours... They didn't. I have no data service. Never had a problem with @bt_uk mobile. I'm really sorry BT talked me into moving to @EE. All I wanted to do was add a family member to BT!
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🏴 james buxton🏴
(@buxton081) reported
@bt_uk been having problems with my hybrid connect been sent a new one as my old one was faulty Set it up as the instructions state got a good connection to my hub but I can’t get it to get a signal anywhere in my house What am I paying for if the @ee signal I my area is rubbish!
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grounding
(@rounding1) reported
@ee 7 days without internet, day 5 of bluster from your customer service / technical team, approaching 6 hours on your helpline, promises of call backs not made & responses dried up on DM etc. Do you think this is acceptable or should I try @VodafoneUK ?