EE outages and service status in Houghton-Le-Spring, England

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Houghton-Le-Spring, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Houghton-Le-Spring, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Sunderland, Jarrow, Hartlepool, South Shields, Gateshead, Newcastle upon Tyne, and Stanley.

City	Problem Type	Report Time
Wallsend	Internet	2 days ago
Hebburn	Internet	3 days ago
Sunderland	Wi-fi	5 days ago
Jarrow	Phone	12 days ago
Sunderland	Phone	18 days ago
Hartlepool	Phone	25 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

• 
  Liam (@L17aamLiam) reported 2 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Gareth Miller (@geemiller71) reported 9 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 10 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Iam Burn Photography (@IamBurnPhoto) reported 12 minutes ago from Whitburn, England

  @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

• 
  Jake Collinson (@SAFCJC91) reported 21 minutes ago from Sunderland, England

  @EE help

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 26 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 29 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  ANTH (@aanntthh) reported 35 minutes ago from Houghton-Le-Spring, England

  @EE Internet down

• 
  Matt (@matt3lee) reported 37 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Gareth Miller (@geemiller71) reported 39 minutes ago from South Shields, England

  @EE looks like im moving networks. No help whatsoever

• 
  Robby (@RobbyRSSRobot) reported 39 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  steve barnes (@stegley1981) reported 39 minutes ago from Sunderland, England

  @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

• 
  Dezy Ward (@DezyByers33) reported 41 minutes ago from Spennymoor, England

  @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

• 
  Will (@wjc_14) reported 48 minutes ago from Durham, England

  Why has @EE 4G suddenly become so slow?

• 
  John Adams (@Johnad25) reported 49 minutes ago from Durham, England

  @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

• 
  Ben Elliott (@BenJohnElliott) reported 50 minutes ago from Ferryhill, England

  @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 55 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 56 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Paul (@PaulMan107) reported 57 minutes ago from Crook, England

  @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

• 
  Chris Ryder (@RyderBike) reported 59 minutes ago from Hartlepool, England

  @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WorldProWrestling (@SClash2019) reported 5 minutes ago

  I love it how @Apple are very professional straight away replacing something that is broke, but on the other hand @EE don’t want to know but still want you to pay them tho, what a bad customer service they provide to the public…

• 
  Jane Keywood (@Janeyk12) reported 11 minutes ago

  Shocking service from @EE, says open until 9 get closed message, can’t update my account online - no extra help just ring, try to ring wont let me speak to anyone…appalling and distressing, just going around in circles…TERRIBLE

• 
  FrankyHaxx (@FrankyHaxx) reported 12 minutes ago

  @EE and... why is your internet service not working properly?.....

• 
  This Brown Geek (@thisbrowngeek) reported 13 minutes ago

  Staying in an AirBNB and the place has an @EE TV box. Even if you record something, you CAN’T fast forward adverts on the recording. Why would ANYONE pay for this absolute bullshit?! Typical nonsense from @bt_uk I see you haven’t become less **** since I quit working for you clowns.

• 
  David (@davidmatt28) reported 14 minutes ago

  @EE again shocking service from your **** company sent you a direct msg and same msg sent back here I come giff gaff

• 
  WaveyDavey001 (@WaveyDavey001) reported 15 minutes ago

  Had to call @EE twice for two separate issues today. Both call centre operatives listened, were polite and helped quickly. Massive improvement on when I dealt with BT previously. Well done EE I’d moan if you were bad so credit where credit’s due. 👏👍

• 
  鬼萃香 OniSuika (@OniSuika) reported 15 minutes ago

  Luckily the @EE account seems obligated to reply to every complaint, So I will simply tweet every time I lose connection from now on (several times a day), so everyone can see how bad they are on their replies.

• 
  sunil bedi (@colnbrook1) reported 17 minutes ago

  @EE hi there - I am very very disappointed- I am in Prague and switched on data roaming for the day pass (total 4 days) and it has not worked - have followed all Instructions- switched phone on/off and no luck - it has caused nothing but problems….

• 
  The Fulham Oracle (@TheFulhamOracle) reported 21 minutes ago

  @EE are useless honestly, they mail over the broadband kit to manually set up, you plug it all in and then it just flashes orange continuously. Awful service.

• 
  BamBamMK2 (@Williams91898) reported 22 minutes ago

  @EE Yeah says an issue in my area but still had signal but now it’s completely gone off and says won’t be fixed for another 16 hours. Absolutely ridiculous this