EE

EE Outage Report in Houghton-Le-Spring, County Durham, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Houghton-Le-Spring, County Durham, England 12/03/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent EE outage reports came from the following cities: Peterlee, Sunderland, Washington, Gateshead, Newcastle upon Tyne, Hebburn and Seaham.

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City Problem Type Report Time
United KingdomPeterlee Phone
United KingdomSunderland Phone
United KingdomWashington Phone
United KingdomGateshead Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Wi-fi

Community Discussion

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EE Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • micky9nufc Michael Young (@micky9nufc) reported from Lanchester, England

    @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

  • sedge1989 Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • DougJBacon TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

  • PaulMan107 Paul (@PaulMan107) reported from Crook, England

    @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

  • RobertReay Robert Reay (@RobertReay) reported from South Shields, England

    My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

  • jstep__ Josh Stephenson (@jstep__) reported from Birtley, England

    @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

  • amymccordx Amy McCord (@amymccordx) reported from Hebburn, England

    @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • MichaelChapmanJ Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • Whitby_Born 🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • davidparkersm David Parker (@davidparkersm) reported from Whickham, England

    Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • ian_safc_1974 Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

  • DougJBacon TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • yaks_95 Yakoob (@yaks_95) reported

    @EE terrible service. Promised a phone on Monday, still not arrived. Customer service can’t tell me when it’s coming. Still waiting for a manager call back. Thought I was a valued customer?!! 😤

  • Mrs_Smith12345 Anne Smith (@Mrs_Smith12345) reported

    @EE I have been trying to call 150 for two days- Is your telephone lines down?

  • 0mnomnomi ᴮᴱJaysBlockingMyAss⁷|🍎💳🎮📗💅🍔✨ (@0mnomnomi) reported

    @EE You people charged £4 me for calling your customer service number💀😭are you serious?!? I called that number to pay for my mum's bill, you didn't pick up and yet you charged me anyway. I want that money to be taken off my bill.

  • Thomas_Barnes_ Thomas Barnes (@Thomas_Barnes_) reported

    @EE How do I make an Insurance claim, it's saying the servers are down is there any other way? Thanks

  • londongaz Gavin Haslehurst (@londongaz) reported

    And once again it's good old @OpenreachHelp again! Hooray! @EE can't tell us when they'll get it fixed or give any other updates at all. So we can expect this to go on a few more weeks whilst still paying for the non existent service 😠

  • CourtznShortz Its only Courtz (@CourtznShortz) reported

    @EE I have been without network for the past 24hrs please can you explain why and when this will be fixed as this is a major inconvenience

  • Amanda234712 Amanda (@Amanda234712) reported

    @EE There’s problems in the London area . I was on a phone call to a consultant it cut off so I guess I won’t know the outcome just yet……….

  • Stuart_Provan Stuart Provan (@Stuart_Provan) reported

    @EE your customer support is shocking. For the 3rd month in a row I’ve had a randomly large amount of mobile data disappear from my account on the day it renews. Your live chat is crap, and your wait times are unacceptable for anybody that actually has anything to do. Any help?

  • SarahReinholds Sarah-Jane Reinholds (@SarahReinholds) reported

    @EE I have been trying for 3 days to contact you via 150 and other telephone call methods/numbers and it’s not working. Are you having a problem? The chat feature is also not available on the app or website.

  • jakeclarke1306 J₳₭Ɇ (@jakeclarke1306) reported

    @EE a 10% price increase on my monthly plan? That’s daylight robbery! What exactly are you doing to improve the service to justify such a steep increase? Thinking about telling you to stick your contract to be honest. Absolute joke.