EE Outage Report in Houghton-Le-Spring, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (29%)
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Total Blackout (14%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent EE outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Gateshead, Chester-le-Street, Durham, Hartlepool, Peterlee, Seaham, Ferryhill, Stanley, Hebburn and Boldon Colliery.
City | Problem Type | Report Time |
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Phone | ||
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Internet | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Gareth Miller (@geemiller71) reported from South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Ben Bias (@zombiefiend616) reported from Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Will (@wjc_14) reported from Durham, England
Why has @EE 4G suddenly become so slow?
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Dezy Ward (@DezyByers33) reported from Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Steph. (@stephwales_) reported from Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Joanne Kennedy (@jokennedy15) reported from Hartlepool, England
@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
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Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Gemma Hall (@Gemma_Hall25) reported from Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Panicdragon8784 (@panicdragon8784) reported from South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
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Matt (@matt3lee) reported from Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Paul Rackstraw (@rackysafc) reported from Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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shaun smith (@tempersmith) reported from Gateshead, England
@EE cancel my contract as I type this robbing cun*s
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Veena Patel (@VeenaPa42103967) reported from Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Ctrl Alt Delete Lawz (@CtrlAltDelLawz) reported
@EE Can you please confirm if you are having DNS issue's? I'm having a nightmare again. I've waited 6 months for my issue to be fixed. Got told it was fixed and it went down again within 24 hours. Please let me know if you are able to fix the issue or not so I can stop wasting £
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Aaron (@Azzahy98) reported
@EE A £10 increase a month for my phone that I have only had for 3 months. It’s shocking service from EE. I’m very disappointed and would advise people to not use your services unless you want multiple months price increases!
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spacecadet2231 (@spacecadet2231) reported
@TalbotBex @EE Try another service provider, one who doesn't impose exorbitant increases on their contracts. Over 18% price hike this year by EE, it's a disgrace!
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Jimmy Jones (@_James_Jones_) reported
@EE You want an honest opinion? Your company simply ups cost over inflation plus a percentage. I am seeing an over 8% increase with nothing in return. Same as always. Your customer service also critiqued other customers over resolving. Horrid company. Leaving as soon as I can do!
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Maureen (@becadjue) reported
@EE Twice I have been told you would contact me to confirm my request for PAYG, once that time was after two hour consultation with EE store, the lady was trying to help me, she was on phone to EE all that time, she said I would get a confirmation phone call next day from EE. No call
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RockyLipSCHitz (@RockyLipschitz) reported
@EE The worst phone company.. dishonest customer service.Called them 5x as they wouldn't honour upgrade. Conveniently lost the email confirmation.Charged me roaming when I had free roaming. #thieves #mobile
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Amanda Bruce (@amccann06) reported
@EE Morning I need your help I paid my phone bill on Saturday the money is still pending in my bank and phone cut off. It won’t allow me to pay from app. Tia
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Gemma Luther (@GemmaLuther) reported
@EE never will I use EE. My friend who works in care has been left with a nearly £800 phone bill. She has made a complaint which EE decided to close 4 times without resolution! They are being so unhelpful and keep being difficult for the sake of it. It's disgusting.
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Amy Turner (@Amyelisajem) reported
@EE just had my first bad customer service experience with EE after trying to see if I can do anything to my plan to soften the price increase. Unhelpful and backchatting in retentions and now feel trapped! Funny how one bad experience after years of loyalty can knock your trust!