EE Outage Report in Hartlepool, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hartlepool, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hartlepool, England
The most recent EE outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Peterlee, Houghton-Le-Spring, Seaham and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Hartlepool, England
Latest outage, problems and issue reports in Hartlepool and nearby locations:
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Scott Stonehouse
(@Stonehouse88) reported
from
New Marske, England
@EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!
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Marie Kelleher
(@marie_kelleher) reported
from
Middlesbrough, England
@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@EE can you help with an email I’ve received?
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Joanne Kennedy
(@jokennedy15) reported
from
Hartlepool, England
@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Terry Chapman or FBH
(@TerryFBH) reported
from
Middlesbrough, England
@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Marshall Gillespie
(@NIStats) reported
Sorry, but @EE must have the worst network coverage in the UK, o matter where I go my signal is rubbish!
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Gayle Allan
(@ha57gma) reported
@ee how do I stop receiving my place updates - I’m no longer an EE customer so can’t log in to remove my number from the service?
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Sharon Arnott
(@Black_Catsx) reported
@EE Messaging you has not helped me in the slightest so there is no point. Customer loyalty counts for nothing. I've just talked a family member out of using EE. I wouldn't recommend this provider to my worst enemy
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glenn markham
(@glennbo360) reported
@EE I've cancelled my contract and started another sim only contract the problem is when I try to log in on the my ee app.just keeps saying account closed need help asap
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Steph Yeo
(@stephlyeo) reported
@EE when are you going to fix the diabolical signal in Beverley? I’ve hardly been able to make calls since April!
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Sue P 🏆
(@Freeagain21) reported
@EE Had a message from you advising possible service outage in BD19 on 15th November due to essential network improvements. As I have a 5G phone, and service STOPS 20m either side of my house, can you confirm what your plans are on Monday are please? Are these 5G related?
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Jessica Santos
(@iamddboa) reported
@EE When are you going to fix the issues in SW London????
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♈Crumbs♈
(@Crumbs92123424) reported
@EE so how do I add 'Call from anywhere' if I'm in Barbados, I cannot find it anywhere when I login ?
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Alan Tompkins
(@viperman17) reported
@EE just been informed I will have disruption to mobile service in kings Lynn on Monday and Tuesday. Understand work has to be carried out but have a family member in critical care with low life expectancy so couldn’t come at a worse time. Surely more notice could have been given