EE

EE Outage Report in Hartlepool, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hartlepool, England 12/03/2025 06:00

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hartlepool, England

The most recent EE outage reports came from the following cities: Peterlee, Middlesbrough, Stockton-on-Tees and Seaham.

Loading map, please wait...
City Problem Type Report Time
United KingdomPeterlee Phone
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Phone
United KingdomStockton-on-Tees Phone
United KingdomStockton-on-Tees Internet
United KingdomSeaham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • MarkR1892 Mark R (@MarkR1892) reported from Peterlee, England

    @EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.

  • alistairjohnso9 Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England

    @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

  • marie_kelleher Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England

    @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

  • Stonehouse88 Scott Stonehouse (@Stonehouse88) reported from New Marske, England

    @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • Joe__Monty Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

  • Hannah_Coll95 Hannah Collinson (@Hannah_Coll95) reported from Billingham, England

    Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • marcwebber Marc Webber (@marcwebber) reported from Middlesbrough, England

    @Neil_gx Average @EE signal that.

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • jokennedy15 Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • Madams1994 Matthew Adams (@Madams1994) reported from Billingham, England

    @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

  • rachelhudson84 rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England

    @EE is there an outage in Middlesbrough??

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • DeeJayHolliday Darren Holliday (@DeeJayHolliday) reported from Middlesbrough, England

    @EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • catrad catrad (@catrad) reported

    @EE Hi, an update for you. I’ve managed to make a payment but I had to do it on my laptop, it still won’t work from my phone as it won’t take me to the bank’s confirmation page. Don’t know if that helps you pinpoint the problem. Please fix it before I need to top up again in 9 weeks!

  • veggiekrays Mr Veggie Kray (@veggiekrays) reported

    @mags_louise @EE I'd avoid talk talk like the plague if I was you. Worse service I've ever had and I've never spoken to anyone who's had a good experience with them

  • NidaNoah23 Nida Nobrdali (@NidaNoah23) reported

    Terrible customer service @EE - charging me an upfront cost for a mobile phone for the first time in years after being loyal with you. Will be leaving you at the end of the month!

  • Steerodney stephen rodney (@Steerodney) reported

    @lighty79 @EE Oh you get to pay £100 to send your new one back so they can send you a refurbished one then they fix yours and charge the next mug £100 to do the same ,great eh this is after paying an extra £10 a month for insurance talk about a con

  • undeadarchive 𝖑𝖊𝖛𝖎𝖆𝖙𝖍𝖆𝖓🔞 (@undeadarchive) reported

    @O2 is actually embarrassing with their customer service. Totally regret swapping from @EE to them.

  • Steerodney stephen rodney (@Steerodney) reported

    @EE So I'll pay the £100 but i want a new phone not refurbished seeing as thats what I'm paying for thanks jess I'd be happy for you to fix this one

  • Hankl610 hanz (@Hankl610) reported

    @EE I've ordered a phone online and was asked to call and confirm details. Which isn't very convenient as my old phone is broken, i don't have a landline or a workphone, and I live alone.

  • AveravalL AveravalLevor (@AveravalL) reported

    @EE Broadband is something many rely on at the moment as we’re all being cautious given the current circumstances and with your network always cutting out we find it hard to get many things done. My partner works from home and without the internet he cannot do his job. [1/2]

  • SusanGLH Susan Hughes 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@SusanGLH) reported

    Shocking service from @EE store in Merthyr Tydfil. Welsh Government Covid regulations not being adhered to either.

  • joeldavidmercer Joel Mercer (@joeldavidmercer) reported

    Why does the @EE website never ‘just work’, there’s always something wrong with it.