EE Outage Report in Hartlepool, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hartlepool, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (37%)
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Internet (34%)
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Total Blackout (14%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hartlepool, England
The most recent EE outage reports came from the following cities: Middlesbrough, Billingham, Stockton-on-Tees, Seaham, Hartlepool and Redcar.
City | Problem Type | Report Time |
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Wi-fi | ||
Phone | ||
Phone | ||
Internet | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hartlepool, England
Latest outage, problems and issue reports in Hartlepool and nearby locations:
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lynn graham (@lgchoc1971) reported from Redcar, England
@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
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Scott Stonehouse (@Stonehouse88) reported from New Marske, England
@EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!
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Stephen Chapman (@chappy_ste) reported from Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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lynn graham (@lgchoc1971) reported from Redcar, England
@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
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Liam Mellor (@LiamMellor) reported from Redcar, England
@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Daniel Hill (@DanielHill21) reported from Redcar, England
@EE can you help with an email I’ve received?
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Luke Hockborn (@LukeHockborn) reported from Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Chris Ryder (@RyderBike) reported from Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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Stephen Chapman (@chappy_ste) reported from Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Hannah Collinson (@Hannah_Coll95) reported from Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England
@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England
@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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lynn graham (@lgchoc1971) reported from Redcar, England
@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
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Chris Ryder (@RyderBike) reported from Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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rachel clarke (@rachsclarke) reported from Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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ANTH (@aanntthh) reported from Houghton-Le-Spring, England
@EE Internet down
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ANTH (@aanntthh) reported from Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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rachel clarke (@rachsclarke) reported from Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lucas (@LucasTennant) reported
@drwsplnd Worst part is, as much as they deny it, @EE Internet is also screwed up. I'm in the dark ages.
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Edith (@OnThe1kthNight) reported
@mattblaze can't tell you how thrilled I am to discover that the UK's @EE mobile network has apparently outsourced its mobile backhaul to Facebook
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Morgan Pritchard (@MorganPritchar7) reported
@EE I’ve had horrendous problems trying to access the internet for over 3 weeks now and no one seems to be getting back to me with any valid reason why so I have resorted to Twitter as a last measure to try and resolve this? Can anyone please help?
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annie bull (@xanniex58) reported
@KRAYzTRAI @EE I thought it was my Internet but its been down now for nearly 3 hours Even me bloomin watsapp is down 😡😡 xxx
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Rob Poyser (@rob_poyser) reported
@EE what's going on, I have no mobile network, might be good to get a mesaage out to your customers advising you have problems.... Just a thought
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Adam Crawford (@AdzCrawford2003) reported
@Deen56109343 @EE There’s no need for that. Yes, there’s an EE and Social media outage but abuse really isn’t nice. They are just trying to help people.
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Mike Taylor (@MikeTay64059230) reported
@EE I'm having 4G issues on my mobile. SA20 0EE. Is there an issue with signal in the area?
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Trudy Sherwood 🦮👩🦯 (@trudysherwood49) reported
@vipodcasting @clairerandall @EE It’s been on the news. All down apart from Twitter. My daughter has Snapchat and when I got home she said this has been down.
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Richie Knight (@richiechuff) reported
@EE Network seems to be down what’s going on ?
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Pam Parkinson💙 (@solitairefan) reported
@EE my phone coverage seems down. Is there ee problems!?