EE

EE Outage Report in Hartlepool, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Hartlepool come from postal codes TS24.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hartlepool, England 07/21/2025 10:30

July 21: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (27%)

    Phone (27%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hartlepool, England

The most recent EE outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Redcar, Hartlepool, Seaham and Billingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Wi-fi
United KingdomMiddlesbrough Total Blackout
United KingdomRedcar Total Blackout
United KingdomMiddlesbrough Total Blackout
United KingdomMiddlesbrough Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • ravewithdaveuk Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England

    @EE Contacted EE tech support regarding this mobile mast now not working, that has resulted in a significant reduction in service in #Ormesby Which was a waste of my time as they couldn't grasp the issue raised, just kept going on about general mobile coverage in the area.

  • ravewithdaveuk Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England

    @EE #ormesby #Middlesbrough low signal strength for 3 days now 1 bar compared to previously of 5 bars. Additionally, the new temporary mast on Normanby Rd Ormesby which has replaced the mast on Spencerbeck house tower block which is due to be demolished soon.

  • HannMarieRose Hannah (@HannMarieRose) reported from Middlesbrough, England

    @EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.

  • _Leanne_Carter Leanne Carter (@_Leanne_Carter) reported from Preston-on-Tees, England

    @EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯

  • marcwebber Marc Webber (@marcwebber) reported from Middlesbrough, England

    @Neil_gx Average @EE signal that.

  • MarkR1892 Mark R (@MarkR1892) reported from Peterlee, England

    @EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.

  • DeeJayHolliday Darren Holliday (@DeeJayHolliday) reported from Middlesbrough, England

    @EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.

  • alistairjohnso9 Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England

    @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

  • Madams1994 Matthew Adams (@Madams1994) reported from Billingham, England

    @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

  • rachelhudson84 rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England

    @EE is there an outage in Middlesbrough??

  • Joe__Monty Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

  • jokennedy15 Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • Hannah_Coll95 Hannah Collinson (@Hannah_Coll95) reported from Billingham, England

    Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

  • marie_kelleher Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England

    @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • briavelsjon Jon Pitts (@briavelsjon) reported

    @JLittledale @EE Try manually connecting to a different local network. That will either resolve the issue, or prove it to (very likely) an international call bar.

  • ErdemPulcu Erdem Pulcu (@ErdemPulcu) reported

    @EE is there problem with network? I suddenly lost network and cannot make calls anymore? West Oxford area

  • chloenimarshall Chloe (@chloenimarshall) reported

    @EE I can’t get in touch with anyone as the app doesn’t recognise my account :( can you tell me if there are any known issues in pr9 area

  • chloenimarshall Chloe (@chloenimarshall) reported

    @EE @MeadowRosss Broadband is down

  • naathanphillips nathan. (@naathanphillips) reported

    @EE I have tried, there’s no IVR option that fits my issue, i also do not have time to sit on hold for 30 mins

  • michael_scobbie Michael Scobbie (@michael_scobbie) reported

    @noodlesisn53081 @EE Mines has been terrible for a while now they are so bad

  • michael_scobbie Michael Scobbie (@michael_scobbie) reported

    @noodlesisn53081 @EE Mines has been terrible for a while now they are so bad

  • MeadowRosss Meadow 🌸 (@MeadowRosss) reported

    @EE are your systems down

  • MeadowRosss Meadow 🌸 (@MeadowRosss) reported

    @EE are your systems down

  • victoriacarlin_ Vic 🌻 (@victoriacarlin_) reported

    @EE I changed the account details that the direct debit was coming from, I didn’t cancel the direct debit