EE Outage Report in Hartlepool, England
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The latest reports from users having issues in Hartlepool come from postal codes TS24.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hartlepool, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Hartlepool, England
The most recent EE outage reports came from the following cities: Stockton-on-Tees, Redcar, Seaham, Middlesbrough, Hartlepool and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
||
| Redcar |
Internet | |
| Seaham |
Phone | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Hartlepool, England
Latest outage, problems and issue reports in Hartlepool and nearby locations:
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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Marie Kelleher
(@marie_kelleher) reported
from
Middlesbrough, England
@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
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Terry Chapman or FBH
(@TerryFBH) reported
from
Middlesbrough, England
@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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Scott Stonehouse
(@Stonehouse88) reported
from
New Marske, England
@EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@EE can you help with an email I’ve received?
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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omarmussa__
(@10_omarinho) reported
@EE @cameronbowden1 I am not getting any service why is that ???
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F1 Fanatical
(@F1_Fanatical) reported
@bodgeit1 @EE Be interested to know how much you saved % wise (or agreed before the error)? They refuse to let me leave due to bad service and want to change me full price to cancel.
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Blackpools Voice
(@BlackpoolsVoice) reported
from
Blackpool, England
@EE You are passing me right off now. No mobile as no network. Calls cut off in middle all day x
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Angharad 🦮🏴🏋🏼♀️
(@AngieBeatDown) reported
Is it just me or are we getting a crappier service for more money? @EE are impossible to get hold of and yet my bills have gone up, and they want me to upgrade? Not the way they been acting 3 days I’ve tried now
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DeadHeadDraven
(@deadheaddraven) reported
@OpenreachHelp I am already connected @EE told me BT were cancelling my upgrade, which will cut off my internet (EE's fault) and that they spoke to you and told you not to cancel it, but you told them you couldn't I just need my net left alone until Friday That's all
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tom baker
(@tdbaker1986) reported
@EE Hi there Linzi, im now with BT, previously with EE broadband. BT didnt cancel my EE service so was paying out extra for 9 months. I was promised the full ammount back in my first conversation with EE. After not receiving anything back, serveral conversations were had...
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tom baker
(@tdbaker1986) reported
@EE Part 2. Where it was going to be sorted. However now i have had nil communication apart from a text saying my complaint has een resolved and cancelled. Which doesnt seem to be the case. Tom
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badgaaaalzizi 🇵🇸
(@badgaaaalzizi) reported
@EE I phoned up yesterday regarding my contract to switch to a sim only contract and I’ve had no reception on signal on my phone since 11pm
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Chris Casual
(@ChrisCasualYT) reported
@EE any update from my issue I raised yesterday, as still no reply from the DM you guys asked for to look into it
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TheePlantainSampler 🥷
(@BaztheePlug) reported
@EE @financialombuds **** service and even worse complaint system.