EE Outage Report in Hartlepool, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Hartlepool come from postal codes TS24.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hartlepool, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 28: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (25%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hartlepool, England
The most recent EE outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Hartlepool, Seaham and Billingham.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Middlesbrough |
||
| Middlesbrough |
Phone | |
| Hartlepool |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hartlepool, England
Latest outage, problems and issue reports in Hartlepool and nearby locations:
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Rave With Dave UK
(@ravewithdaveuk) reported
from
Middlesbrough, England
@EE Contacted EE tech support regarding this mobile mast now not working, that has resulted in a significant reduction in service in #Ormesby Which was a waste of my time as they couldn't grasp the issue raised, just kept going on about general mobile coverage in the area.
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Rave With Dave UK
(@ravewithdaveuk) reported
from
Middlesbrough, England
@EE #ormesby #Middlesbrough low signal strength for 3 days now 1 bar compared to previously of 5 bars. Additionally, the new temporary mast on Normanby Rd Ormesby which has replaced the mast on Spencerbeck house tower block which is due to be demolished soon.
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Hannah
(@HannMarieRose) reported
from
Middlesbrough, England
@EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.
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Leanne Carter
(@_Leanne_Carter) reported
from
Preston-on-Tees, England
@EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯
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Marc Webber
(@marcwebber) reported
from
Middlesbrough, England
@Neil_gx Average @EE signal that.
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Mark R
(@MarkR1892) reported
from
Peterlee, England
@EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.
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Darren Holliday
(@DeeJayHolliday) reported
from
Middlesbrough, England
@EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.
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Alistair Johnson
(@alistairjohnso9) reported
from
Stockton-on-Tees, England
@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
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Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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rachelhudson84@outlook.com
(@rachelhudson84) reported
from
Middlesbrough, England
@EE is there an outage in Middlesbrough??
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Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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Joanne Kennedy
(@jokennedy15) reported
from
Hartlepool, England
@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Marie Kelleher
(@marie_kelleher) reported
from
Middlesbrough, England
@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
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Terry Chapman or FBH
(@TerryFBH) reported
from
Middlesbrough, England
@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ann
(@AnnMB48) reported
@EE @jameskgregson The re app is mainly aimed at selling to you! I’ve been trying to get an update on a reported fault and it’s so far proved impossible. Not simple to find. Used help, clicked the ‘click here’ so far a flashing screen and endlessly circling circles!
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Ann
(@AnnMB48) reported
@EE your app is aimed at sales. Reported fault days ago and can’t find update but am offered lots of ‘deals’! Screen just flashes, won’t engage. So far have had a lot of problems & would like to see status of the work being done.
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lex
(@lex_161s) reported
@EE UK’s best network. Clouds “hold my beer” Not on. I’m paying a pretty penny for high speed 5G mobile data. Except as soon as a cloud appears I’m getting a consistent 1mbps and less. Absolutely 💯 a joke.
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Philip Robins
(@PhilipRobi85305) reported
@EE where's my service ?
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linzib
(@linzib714208) reported
@EE officially the worst for coverage. I've been having problems with my mobile signal since beginning of April and had problems with my broadband for the last month! Switching to someone else
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Philip
(@Iceman197119) reported
@EE ive had no broadband for 4+hours this really is poor service
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Akin Mizrak
(@aknmzrk) reported
@EE hi, there is something wrong with my plan I believe.. I’ve EE broadband at home along with EE rolling contract mobile plan.. there are some allownances missing and price is different than my deal with EE.. could you help me please?
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aka James Bond
(@FeelitWorking) reported
@EE You sent a relative a WiFi router. The box wasn't security sealed, (no outer bag), and it's far too big to go through a letterbox due to the poor packaging design. Royal Mail staff can also make a note of the SSID & Password by looking inside, not many people will change it.
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FPL Papa (Lee)
(@FPLPapa) reported
@EE you and your broadband, your customer care, and your affiliation with @WeAreOpenreach are a rule unto yourself! 2 weeks and 1 day (and counting) - same excuses, same wrong fix date and still no broadband Today’s calls should be used in your training on what not to do & say!
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L.A.S
(@lee_fr200) reported
@EE you have the worst phone service I’ve ever encountered and you don’t call customers when you say you’re going to