EE outages and service status in Hartlepool, England

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hartlepool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hartlepool, England

The most recent EE outage reports came from the following cities: Middlesbrough.

City	Problem Type	Report Time
Middlesbrough	Wi-fi	13 hours ago
Middlesbrough	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

• 
  Ian 🇪🇺 (@MilkyJoe1974) reported 4 minutes ago from Peterlee, England

  @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

• 
  Alistair Johnson (@alistairjohnso9) reported 5 minutes ago from Stockton-on-Tees, England

  @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

• 
  rachel clarke (@rachsclarke) reported 14 minutes ago from Middlesbrough, England

  @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

• 
  rachel clarke (@rachsclarke) reported 16 minutes ago from Middlesbrough, England

  @EE if it’s correct I want to cancel the unlock request

• 
  rachel clarke (@rachsclarke) reported 18 minutes ago from Middlesbrough, England

  @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

• 
  lynn graham (@lgchoc1971) reported 19 minutes ago from Redcar, England

  @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

• 
  Chris Ryder (@RyderBike) reported 26 minutes ago from Hartlepool, England

  @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

• 
  Scott Stonehouse (@Stonehouse88) reported 28 minutes ago from New Marske, England

  @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

• 
  Joe (@Joe__Monty) reported 31 minutes ago from Stockton-on-Tees, England

  Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 36 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

• 
  Rave With Dave UK (@ravewithdaveuk) reported 41 minutes ago from Middlesbrough, England

  @EE Contacted EE tech support regarding this mobile mast now not working, that has resulted in a significant reduction in service in #Ormesby Which was a waste of my time as they couldn't grasp the issue raised, just kept going on about general mobile coverage in the area.

• 
  Shelley Wyse (@S111WYS) reported 41 minutes ago from Stockton-on-Tees, England

  Is TS18 3TU covered by @EE at all cos the signal is 💩

• 
  lynn graham (@lgchoc1971) reported 45 minutes ago from Redcar, England

  @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

• 
  ANTH (@aanntthh) reported 54 minutes ago from Houghton-Le-Spring, England

  @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

• 
  Amy (@BobblesTea) reported 54 minutes ago from Middlesbrough, England

  @jamesdrob @EE Yeah I’m well in the car (not driving) before I get any signal.

• 
  fayee (@FayePiercy) reported 55 minutes ago from Thornaby-on-Tees, England

  So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

• 
  Luke Hockborn (@LukeHockborn) reported 56 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Rave With Dave UK (@ravewithdaveuk) reported 57 minutes ago from Middlesbrough, England

  @EE @TheCarlFord That error message "we cant check our network right now" on the network status checker has been going on for months!

• 
  Daniel Hill (@DanielHill21) reported 60 minutes ago from Redcar, England

  @EE can you help with an email I’ve received?

• 
  Ashley Marshall (@ajma13111992) reported 60 minutes ago from Middlesbrough, England

  @EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NomadBiker148™ (@StuTheLad) reported 4 minutes ago

  @EE honestly, your signal is absolute pants, ive been with you a long time, but this last 18 months it just seems like I never have a signal, I run my own business, I use my phone alot, im not out in the sticks either im in greater Manchester ! Dreadful, time for a change

• 
  Julie F (@jvfisher59) reported 6 minutes ago

  @EE Can you explain why I need to pay £100 for technician to come out & sort WiFi extender issue when we already pay expensive broadband package? Truly awful customer service & call handler just cut me off when I asked to speak to manager😡

• 
  Gordon Murdie (@GordonMurdie) reported 6 minutes ago

  @EE Have a peek at the Consumer Protection (Amendment) Regulations 2014 - your colleague thought this was too old to apply! Key point is, you are charging me over £20/month more than the advertised cost of your service. It's not a good look.

• 
  Maria Zelenova (@maria__zelenova) reported 9 minutes ago

  Why it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.

• 
  Sarah-Kimberley (@PlayforthSarah) reported 9 minutes ago

  @EE number via DM for my broadband and tv before I finish work otherwise I’ll be having lovely call to cancel everything on the drive home!! 😡😡 and don’t worry about the “thanks for choosing us” email from when my services were changed 3 days ago, got lost in sky I’m guessing!!

• 
  Daniel Bailey (@DanielLBailey) reported 10 minutes ago

  Once your contract term is done the service on @EE becomes poor. I've experienced it every time my contract runs out. Despite still paying for the service on a rolling contract. Why is that?

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 12 minutes ago

  Still no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?

• 
  Andy Carn (@AndrewCarn1) reported 14 minutes ago

  @EE @SJG1007 So annoying...your a tech company with the worst app

• 
  Bodz84 (@AFCBUDDY85) reported 24 minutes ago

  @Skytv just know the football season finishes May 30th. If this persists i'll cancel my Subscription. its that simple @EE you got some random being a fake on twitter using your logo

• 
  Jayzha AVK (@ManLikeJayzha) reported 24 minutes ago

  @EE WORST INTERNET PROVIDER EVER MADE.