EE

EE Outage Report in Hartlepool, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hartlepool, England 10/23/2025 11:10

October 23: Problems at EE

EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (36%)

    Phone (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hartlepool, England

The most recent EE outage reports came from the following cities: Seaham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSeaham Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomBillingham Internet
United KingdomMiddlesbrough Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • AshDunnill Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • MarkMcAneny Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

  • Stonehouse88 Scott Stonehouse (@Stonehouse88) reported from New Marske, England

    @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Middlesbrough, England

    @EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • A3ig05 Annuszka (@A3ig05) reported

    @EE I don’t want network who has 2 Gb internet for 10 and nothing else, goodbye we will not meet again. Think about your customers because nit long you will last

  • fitnessnatz Natalie Sampson (@fitnessnatz) reported

    @bt_uk I was promised a call back today with an update. Instead I get a text saying instead it will be on 17th. Not good enough. I am awaiting issues resolving since 16 August. @EE customer service is far better at the moment, I may stick with them 😡

  • juamei Juamei of the Deep Woke (@juamei) reported

    @suchconor @EE Gonna wait to see if the data breach notification I just gave customer services does owt

  • phillips_steve Steve Phillips (@phillips_steve) reported

    @EE hi I have an ipad air that was ok sim contract now well expired how can I unlock the ipad to use on another network please

  • gadgetguy1020 ᎶᎪᎠᎶᎬᏆᎶᑗᎽ (@gadgetguy1020) reported

    @lifeoftechuk @SamsungUK @EE Whaat?! Never heard something like this.. 🤨

  • hanah08 Hannah D (@hanah08) reported

    What I would consider basic customer service? Of course not. So here we are, spent over TWO HOURS on the phone to @EE to be told “oh well, try again when the next batch comes out” , this response simply is not good enough.

  • AmyPlatt2107 𝗔𝗠𝗬 🕊 (@AmyPlatt2107) reported

    @EE Our WiFi box keeps flashing orange. Second time in the space of a couple of weeks this has happened now. Can someone tell me if the WiFi in the area is down or if it’s our box?

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • harvey_nuttall Harvey Nuttall (@harvey_nuttall) reported

    Day 9 of the non delivery of when I ordered the in stock phone....cmon @EE wheres my phone? Poor poor service as its been all week

  • UTDEras 👑 (@UTDEras) reported

    @EE i have a urgent problem that needs fixing