EE Outage Report in Hartlepool, England
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The latest reports from users having issues in Hartlepool come from postal codes TS24.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hartlepool, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (29%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hartlepool, England
The most recent EE outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Hartlepool, Peterlee, Seaham and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Stockton-on-Tees |
Phone | |
| Middlesbrough |
Internet | |
| Hartlepool |
Phone | |
| Peterlee |
Phone | |
| Seaham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hartlepool, England
Latest outage, problems and issue reports in Hartlepool and nearby locations:
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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Joanne Kennedy
(@jokennedy15) reported
from
Hartlepool, England
@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
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Marie Kelleher
(@marie_kelleher) reported
from
Middlesbrough, England
@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
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Scott Stonehouse
(@Stonehouse88) reported
from
New Marske, England
@EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@EE can you help with an email I’ve received?
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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Terry Chapman or FBH
(@TerryFBH) reported
from
Middlesbrough, England
@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ashlee
(@milds02828) reported
@EE Why’s your network down?
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K
(@spicyturner) reported
Despairing with @EE broadband. 3 engineers, 1 missed appointment, several hours in my home and countless phone calls (inc a sales call whilst I’ve an unresolved complaint) - the problem STILL isn’t fixed. Anyone else’s setup just drop and restart like the plug has been pulled?
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LogicDarkStar
(@L0gicDarkStar) reported
@EE Honestly I've never known signal as bad. Can't go in any building without signal loss, can't have more than a few minutes call without hang ups. Atrocious for 2022. Newest phone out and still awful. Tried on other phones and awful. Can't be just me,anyone else? Need to switch
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Nick Heywood
(@nickheywood1987) reported
@EE upgrade to the new iPhone ! I think not when I can’t even login ! What the hells going on!!!!
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Joshua Miles
(@itsjoshuamiles) reported
um @ee you down babes ??? i just wanted to upgrade my phonegrrrr
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Fahd Akhter
(@fakhter90) reported
Myself and 4 other people I know have complained to #ee numerous times about the bad network in the area we work only for them to tell us nothings wrong. Horrible service, can’t call or use data properly. Sort it out @EE
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Lee Mayren
(@leemayren) reported
Been with @EE for over 12 years and never had a problem. Been with @ThreeUK for 2 weeks and already dissatisfied. Life lesson here, don't always go for the cheapest upfront price because it could prove more expensive in the end or just be an inferior product / service.
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ashlee
(@milds02828) reported
@EE Can you fix it? I can’t receive calls or anything it’s ***************
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Ben
(@BenLDN_) reported
@EE @MarcAllera two days without a response via EE DM. Need to sort service out.
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JR🖐☝️
(@JayReno) reported
@EE I'm in Cyprus and have been using my phone fine. Now when I send a text it says ee error 0. Can you help please