EE outages and service status in Hartlepool, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Hartlepool, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jun 22, 12:25 AM GMT+1.
- Internet (60%)
- Phone (40%)
The latest reports from users having issues in Hartlepool come from postal codes TS25 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hartlepool, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hartlepool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hartlepool, England
The most recent EE outage reports came from the following cities: Stockton-on-Tees, Hartlepool, and Middlesbrough.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees
|
Internet | 1 day ago |
|
Hartlepool
|
Phone | 5 days ago |
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Middlesbrough
|
Phone | 20 days ago |
|
Middlesbrough
|
Internet | 20 days ago |
|
Middlesbrough
|
Internet | 28 days ago |
|
Middlesbrough
|
Wi-fi | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Hartlepool, England
Latest outage, problems and issue reports in Hartlepool and nearby locations:
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Chris Ryder (@RyderBike) reported from Hartlepool, England@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England@EE is there an outage in Middlesbrough??
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Joanne Kennedy (@jokennedy15) reported from Hartlepool, England@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
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Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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Leanne Carter (@_Leanne_Carter) reported from Preston-on-Tees, England@EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯
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Joe (@Joe__Monty) reported from Stockton-on-Tees, EnglandAccidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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Chris Ryder (@RyderBike) reported from Hartlepool, England@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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Stephen Chapman (@chappy_ste) reported from Hartlepool, England@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England@EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!
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Ashley Marshall (@ajma13111992) reported from Middlesbrough, England@EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!
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Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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Liam Mellor (@LiamMellor) reported from Redcar, England@EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help
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Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England@EE #ormesby #Middlesbrough low signal strength for 3 days now 1 bar compared to previously of 5 bars. Additionally, the new temporary mast on Normanby Rd Ormesby which has replaced the mast on Spencerbeck house tower block which is due to be demolished soon.
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fayee (@FayePiercy) reported from Thornaby-on-Tees, EnglandSo @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!
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Daniel Hill (@DanielHill21) reported from Redcar, England@EE can you help with an email I’ve received?
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Hannah (@HannMarieRose) reported from Middlesbrough, England@EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.
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rachel clarke (@rachsclarke) reported from Middlesbrough, England@EE if it’s correct I want to cancel the unlock request
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Stephen Chapman (@chappy_ste) reported from Hartlepool, England@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Pauline Cullen (@PaulineCullen14) reported@SiDix67 @EE Absolutely terrible customer service from EE , what has happened to them ??
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John Paul Gonzalez (@JanusPaulusG) reported@EE EETv is the worst subscription I’ve ever taken out can’t wait to go back to Sky the customer service is basically telling me I’m wrong there’s no problems or it’s WiFi controlled so we can’t guarantee your tv programs all the time the tv guides are wrong most times awful
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Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported@EE I rang on the 6th and told you when the issue for me first started - it’s not just today I can’t connect. I pay a lot every month for the “plus” service for the abroad element and it’s not worked for almost two weeks
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John A Holman 🇬🇧 🇺🇦 🇵🇱 🇺🇸 🇩🇪 🇫🇷 (@JohnAH190975) reported@EE really you ******* penalised me for not paying my phone bill but you ******* can't even fix the ******* EE App as I said before the ee app is ****** because it doesn't allow me to look at my bills which gives me the option to pay my bills
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Pete Searle (@PeterSe38295412) reported@EE I was also promised a call by Tuesday at 11am and that never happened. Im cancelling the service, but I wish to speak to a manager, as its now becoming a legal matter which I am trying to avoid.
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Photo man (@ach59) reported@EE The bots are useless recommending the same thing without understanding the issue. The router works & generally gives between 500to 800 Mb BUT although the four EE wifi extenders recommended & fitted by EE engineer glow aqua they have no connectivity = no TV, Alexa or heating
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Alun Morgan (@Broomrig) reported@EE I have tried this to no avail. Do me a favour, you try and navigate your website to report service disruption and see how you get on. The UX you offer is dreadful.
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Pete Searle (@PeterSe38295412) reported@EE Apparently thats already been done, but it hasnt. My broadband speed has been diabolical for over a year. I raised this in February this year. Since then your service has been nothing short of disgusting. Ive phoned again this morning and have been "promised" a call today.....
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Matilda👩🌾 (@heifer666) reported@EE what is going on with with you signal atm. My mums landline never works since you swapped it over to wifi and my mobile is always not available. This is not good enough! #ee #wificalling #crapsignal
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Cwtch-22🏴🇺🇦 (@KevKevles1974) reported@EE we had an engineer come round to install an upgrade today. completely incompetent and constantly on the phone to a call centre who were of no help. left early and we now have no internet. Could you advise me as to where I lodge a formal complaint and seek compensation?