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EE Outage Report in Hartlepool, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hartlepool, England 02/01/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hartlepool, England

The most recent EE outage reports came from the following cities: Middlesbrough and Saltburn-by-the-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSaltburn-by-the-Sea Internet
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomPeterlee Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • Stonehouse88 Scott Stonehouse (@Stonehouse88) reported from New Marske, England

    @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

  • MarkR1892 Mark R (@MarkR1892) reported from Peterlee, England

    @EE @jon_mann Many contracts were taken at inflation levels nowhere near where they are today. You can't possibly suggest that people should have expected last year's 10% increase and this year's 15%, especially when there's no significant improvement in the service.

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • jokennedy15 Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • marie_kelleher Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England

    @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

  • alistairjohnso9 Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England

    @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • marcwebber Marc Webber (@marcwebber) reported from Middlesbrough, England

    @Neil_gx Average @EE signal that.

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • Hannah_Coll95 Hannah Collinson (@Hannah_Coll95) reported from Billingham, England

    Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

  • Madams1994 Matthew Adams (@Madams1994) reported from Billingham, England

    @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • DeeJayHolliday Darren Holliday (@DeeJayHolliday) reported from Middlesbrough, England

    @EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.

  • rachelhudson84 rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England

    @EE is there an outage in Middlesbrough??

  • Joe__Monty Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Star7_Soulless It's Me (@Star7_Soulless) reported

    @EE would you believe In one month of using my phone exactly the same I’ve only used 4gb of data out of 100gb and I’ve actually used my phone more then normal just to test it I would never trust we they’re thieves and this has proven it for me.

  • eurobob74 🏳️‍⚧️🇪🇺💙 Bob. (@eurobob74) reported

    @EE no service currently in Tetbury (GL8) - any known issues?

  • er_John John Veronelli (@er_John) reported

    Unbelievably bad customer service @EE . Had the most useless call a few mins ago. Getting overcharged with no explanation and apparently it is MY fault. #SCAM

  • JodanaSandyXx Jodana Sandy (@JodanaSandyXx) reported

    Thanks @EE for bringing my service down in my area when I need to contact my housing association has my boiler has broken down thanks a bunch

  • alan_ckam alan_maglite_4ksoloutions PARODY (insert blue tic) (@alan_ckam) reported

    @EE how much for a home broadband line if im allready a 5g customer but want to stream data from home for security system

  • Steph_Page1 Steph P 👩🏻‍🏫 (@Steph_Page1) reported

    @EE no service for the last few days RH1. Any idea why? Thanks

  • DistressedGrey Grey 🖤 (@DistressedGrey) reported

    @EE hiya, my phone keeps saying there’s no sim detected and I’ve ordered a new one with the same outcome, is there anything I can do? Or could you help? I have no other way to contact you

  • AmayaBeale Amaya Beale (@AmayaBeale) reported

    @EE I’ve still not got it sorted. I contacted you yesterday via email to ask supply chain to get in touch with DPD but I haven’t had a response. Is this something you can help with?

  • rassmallai Rassmallai (@rassmallai) reported

    @EE The issue is fixed. My phone had a signal but couldn’t make phone calls. I checked your service checked and you did have an issue which was fixed about an hour later

  • chris_billows Chris B (@chris_billows) reported

    @EE Hi there, sorry forgot to tweet back I think the problem was in the L37 area soon as I left 5G came back on