EE outages and service status in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Middlesbrough, and Newton Aycliffe.

City	Problem Type	Report Time
Middlesbrough	Internet	7 hours ago
Newton Aycliffe	Phone	1 day ago
Newton Aycliffe	Phone	7 days ago
Middlesbrough	Internet	8 days ago
Newton Aycliffe	Phone	8 days ago
Middlesbrough	Wi-fi	21 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  rachel clarke (@rachsclarke) reported 5 minutes ago from Middlesbrough, England

  @EE if it’s correct I want to cancel the unlock request

• 
  toby hodkinson (@whoabetty84) reported 10 minutes ago from Darlington, England

  @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

• 
  Mick Jones (@mick_jones75) reported 15 minutes ago from Darlington, England

  @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

• 
  Mick Jones (@mick_jones75) reported 17 minutes ago from Darlington, England

  Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

• 
  Marc Johnson (@marc3374) reported 19 minutes ago from Newton Aycliffe, England

  @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

• 
  toby hodkinson (@whoabetty84) reported 25 minutes ago from Darlington, England

  @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

• 
  Mark McAneny (@MarkMcAneny) reported 26 minutes ago from Stockton-on-Tees, England

  @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

• 
  Stephen Chapman (@chappy_ste) reported 26 minutes ago from Hartlepool, England

  @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

• 
  Mick Jones (@mick_jones75) reported 27 minutes ago from Darlington, England

  So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

• 
  Terry Chapman or FBH (@TerryFBH) reported 32 minutes ago from Middlesbrough, England

  @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

• 
  Mick Jones (@mick_jones75) reported 33 minutes ago from Darlington, England

  @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

• 
  Leanne Carter (@_Leanne_Carter) reported 34 minutes ago from Preston-on-Tees, England

  @EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯

• 
  Joe (@Joe__Monty) reported 41 minutes ago from Stockton-on-Tees, England

  Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

• 
  Dave (@davedome) reported 42 minutes ago from Darlington, England

  @EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.

• 
  Chris Ryder (@RyderBike) reported 44 minutes ago from Hartlepool, England

  @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

• 
  lynn graham (@lgchoc1971) reported 49 minutes ago from Redcar, England

  @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

• 
  Scott Stonehouse (@Stonehouse88) reported 50 minutes ago from New Marske, England

  @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

• 
  Bob Simpson (@bsimopaz) reported 54 minutes ago from Darlington, England

  @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

• 
  Matthew Adams (@Madams1994) reported 55 minutes ago from Billingham, England

  @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

• 
  DelienaEU (@RosieBrent) reported 57 minutes ago from Darlington, England

  If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caz Mc (@Caz83Mc) reported 27 seconds ago

  @EE Online would be better for me due to working hours, poor to offer something as online and then just ignore the messages

• 
  Mandy (@mandydunne_x) reported 2 minutes ago

  @EE Cant call either as everytime i try i keep getting 'no network or service available'

• 
  Clodagh Beckham (@clodaghkeane) reported 2 minutes ago

  @EE I have already spoken to multiple ‘customer service’ agents and lodged multiple complaints but EE fail to follow up with me, do not reimburse me (multiple empty promises!) and close my complaints as ‘resolved’ within 24hrs despite no follow up and zero resolution. Disgraceful!

• 
  Catriona (@babancat) reported 2 minutes ago

  @EE Hey! You guys done some sort of remote update to SmartHub+ on my fibre broadband? All of a sudden I (and other EE customers) are having issues with Zappi chargers losing connection. Router has to be restarted every time I plug my car in. Nothing else has changed.

• 
  Shaun Adams (@shaundadams) reported 3 minutes ago

  @EE My previous experience is the guides can’t help. Openreach are telling me in a year EE say they can’t help. I have provided my contact details to EE and waiting to hear from you.

• 
  andrew (@adrewmg) reported 5 minutes ago

  @EE It’s been over 24 hours and texts are not working.

• 
  Jim C (@Showmethetears) reported 6 minutes ago

  @EE Zero response to this - luckily I'm not in contract on the two accounts I have with EE, or my broadband so next week I'll be cancelling this service and getting a new provider

• 
  ade (@newbornat) reported 13 minutes ago

  @EE what's going on with the internet/wifi in my area? (Ta6) Its been down all day. Ive been using my data. The time keeps changing when its getting 'fixed' we should have a month's discount. I pay for it and cant even use it.

• 
  Luke (@lukey_jt91) reported 13 minutes ago

  @EE I am fed up of losing signal every time I leave the house.

• 
  MCFC Ant (@MCFC2012) reported 15 minutes ago

  Something weird is going on. @EE says there is nothing wrong with WiFi and Router, but every day at least 5 times a day we have no WiFi at home. My dad is on Virgin Broadband and he has the same issues. Anyone on here having WiFi blackouts?