EE Outage Report in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Darlington, Yarm, Newton Aycliffe, Stockton-on-Tees, Middlesbrough, and Nunthorpe.

City	Problem Type	Report Time
Darlington	Phone	1 month ago
Yarm	Phone	2 months ago
Newton Aycliffe	Phone	2 months ago
Stockton-on-Tees	Phone	2 months ago
Middlesbrough	Wi-fi	2 months ago
Newton Aycliffe	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

• 
  Mark McAneny (@MarkMcAneny) reported 9 minutes ago from Stockton-on-Tees, England

  @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

• 
  Daniel Hill (@DanielHill21) reported 12 minutes ago from Redcar, England

  @EE can you help with an email I’ve received?

• 
  Terry Chapman or FBH (@TerryFBH) reported 15 minutes ago from Middlesbrough, England

  @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

• 
  Liam Mellor (@LiamMellor) reported 15 minutes ago from Redcar, England

  @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

• 
  Scott Stonehouse (@Stonehouse88) reported 21 minutes ago from New Marske, England

  @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

• 
  Tom Fahy (@TomFahyNo1) reported 22 minutes ago from Darlington, England

  @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

• 
  Stephen Chapman (@chappy_ste) reported 27 minutes ago from Hartlepool, England

  @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

• 
  DelienaEU (@RosieBrent) reported 27 minutes ago from Darlington, England

  If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

• 
  Luke Hockborn (@LukeHockborn) reported 30 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Stephen Chapman (@chappy_ste) reported 37 minutes ago from Hartlepool, England

  @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

• 
  Chris Russ (@chrisfruss) reported 39 minutes ago from Spennymoor, England

  MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

• 
  Marc Johnson (@marc3374) reported 40 minutes ago from Newton Aycliffe, England

  @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

• 
  Bob Simpson (@bsimopaz) reported 41 minutes ago from Darlington, England

  @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

• 
  rachel clarke (@rachsclarke) reported 43 minutes ago from Middlesbrough, England

  @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

• 
  Chris Ryder (@RyderBike) reported 44 minutes ago from Hartlepool, England

  @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

• 
  lynn graham (@lgchoc1971) reported 44 minutes ago from Redcar, England

  @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

• 
  lynn graham (@lgchoc1971) reported 45 minutes ago from Redcar, England

  @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

• 
  Liam Mellor (@LiamMellor) reported 50 minutes ago from Redcar, England

  @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

• 
  rachel clarke (@rachsclarke) reported 52 minutes ago from Middlesbrough, England

  @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

• 
  Chris Ryder (@RyderBike) reported 57 minutes ago from Hartlepool, England

  @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Oliver (@MarkOliver62189) reported 8 minutes ago

  @EE 2/2 and i was surprised that EE thought that this would be the case. I asked if the transfer should be delayed ? NOT POSSIBLE!!!!! i asked if we could cancel the order and start again? NOT POSSIBLE!!!!! another one to follow 2 continued…

• 
  Subutai (@tineyeye) reported 8 minutes ago

  @EE Your service is getting obsolete rubbish now. Even worse than Lyca

• 
  runnerC (@RunnerC11) reported 8 minutes ago

  @MarinaPurkiss @EE Change to another service provider

• 
  kitty cool (@kathlee90362759) reported 9 minutes ago from Glencoe, Scotland

  @MarinaPurkiss @EE Cancel go to Vodafone . Write or to the phone ombudsman.

• 
  Nicholas Alexander (@nalex) reported 9 minutes ago

  @TVK_Performance @MarinaPurkiss @EE This happens to many customers who are not journalists. Maybe the problem is systemic.

• 
  Mark Oliver (@MarkOliver62189) reported 13 minutes ago

  @EE I asked for the supervisor to call me back when they were free again. this has NOT happened. EE seem to be lacking understanding of how the world works, ie logistics or customer expectations. I'm sad to say i'm still looking for an alternative. END

• 
  Nicholas Alexander (@nalex) reported 17 minutes ago

  @MarinaPurkiss @EE Phone companies should be regulated.... They provide a lifeline service and if their billing is wrong there must be recourse that is free and available. I have had terrible issues with another company. It took a year to sort it.

• 
  Barry Richards 🇺🇦 (@Barry__Richards) reported 17 minutes ago

  @MarinaPurkiss @EE Fight it all the way Leave bad reviews Find an honest provider Everyone should do this.

• 
  Animal Magic (@AnimalMagic123) reported 18 minutes ago

  @MarinaPurkiss @EE Contact trading standards. I had a similar problem and they sorted it out.

• 
  ᴰᵃʷˢ ♕ (@DAWS_ON_) reported 18 minutes ago

  @griffc__ @EE Haha.. emergency calls only.. mad how crap they've gone