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EE Outage Report in Stockton-on-Tees, England

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The latest reports from users having issues in Stockton-on-Tees come from postal codes TS18 and TS20.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Stockton-on-Tees, England 11/12/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Stockton-on-Tees, Newton Aycliffe and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Phone
United KingdomStockton-on-Tees Phone
United KingdomNewton Aycliffe Internet
United KingdomStockton-on-Tees Internet
United KingdomDarlington Phone
United KingdomDarlington Phone

Community Discussion

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EE Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • chrisfruss Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • Stonehouse88 Scott Stonehouse (@Stonehouse88) reported from New Marske, England

    @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

  • MarkMcAneny Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Hance_Collison Hance Collison (@Hance_Collison) reported

    @EE is there an internet outage? We’ve not had any internet all morning?

  • leemill74 Simi_73 (@leemill74) reported

    @EE Is your service down??I am in Spain and I can't make calls

  • sarahk4s Sarah Kirwan (@sarahk4s) reported

    @EE I am sick to the back teeth of the signal failing with this network. I have the best WiFi and still get whirl of death and have to switch to 4G. I wonder if it is tactical as I am having to buy more data!Been with EE for 10 years and I am seriously considering a change

  • sarahk4s Sarah Kirwan (@sarahk4s) reported

    @EE you network is clearly not fit for purpose. Four in my house on this network and all four the same. Shocking!

  • MarkGill9182 Mark Gill (@MarkGill9182) reported

    @EE hardly any reception in the Poole area I live in,literally half a bar. I have seen other tweets from people in other parts of the country with issues. It's not my phone as the Mrs has the sane problem. Are you looking into this??

  • ali_s_hill Ali Hill (@ali_s_hill) reported

    @EE I haven’t had any mobile service in Aylesbury for the past couple of days. Is there anything going on about that and can it be fixed?

  • _TeeDoubleU Tom Watts (@_TeeDoubleU) reported

    @EE unfortunately let down AGAIN by your agents promising the Earth but delivering absolutely nada. Would you like me to name and shame in the public domain?

  • DanBSpeaks DanB (@DanBSpeaks) reported

    @EE ordered new broadband in advance of moving house. Was told to expect it 18th, then was text saying it would be 21st. Now I’m told I’ll hear an update 26th. Customer for years, not acceptable when I have to work from home.

  • MuzzaRicky RickyMuzza (@MuzzaRicky) reported

    @EE is the Mobile Internet down in South London SE14? I tried using the website checker and it doesn't work.

  • carlineamoon Betty 💙 (@carlineamoon) reported

    @EE no mobile signal for fourth day. What takes so long to repair? #TuesdayFeeling