EE Outage Report in Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Stockton-on-Tees come from postal codes TS17 and TS19.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Stockton-on-Tees, Newton Aycliffe, Middlesbrough, Darlington, Hartlepool, Ferryhill and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Wi-fi | |
| Newton Aycliffe |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
Phone | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
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Terry Chapman or FBH
(@TerryFBH) reported
from
Middlesbrough, England
@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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Joanne Kennedy
(@jokennedy15) reported
from
Hartlepool, England
@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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Scott Stonehouse
(@Stonehouse88) reported
from
New Marske, England
@EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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Marie Kelleher
(@marie_kelleher) reported
from
Middlesbrough, England
@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@EE can you help with an email I’ve received?
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Seannnybt
(@seannyybt) reported
@EE All this is utter crap. Bad customer service poor provider I ended up cancelling my contract. Over 4 hours on phone. All they do pass you on an on. #Halloween #CyberSecurity
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Mark Raynsford - Look Great Feel Great
(@LookGreatPT) reported
@EE morning - rarely have signal issues, but the service status checker is still flagging issues in our area for 5 days now? Registered for updates but any chance of finding more progress ?
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K
(@KPeanut2512) reported
@EE phones due upgrade but when I go to do it online it says 'Sorry kirsty, it looks like there are no suitable plans available for this device right now.' I have the same issue every time this phones due an upgrade
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Callum Hurley
(@MultiCallum) reported
Ultimately, @EE are the ones who broke UK law by denying me support with a faulty product within a couple months of purchase. But I did hit a dead end with both companies and I'm thrilled to see Nreal take responsibility and work on improving their support.
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Callum Hurley
(@MultiCallum) reported
@EE This is legally not true. Regardless of the sales method (add to plan), it is a product sold by you in the UK and you are required to adhere to the Consumer Rights Act of 2015 whereby for 6 months it is your responsibility to provide support for repair or replace.
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Arthritis
(@Arthrit89487281) reported
@EE Still can’t get decent signal in the last few days …
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Callum Hurley
(@MultiCallum) reported
@EE Also note this was so difficult to purchase in the first place, that I actually had to purchase it on a friend's mobile plan. So this support actually went through another person, I can provide their name if you decide to look further into this.
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onkybonk
(@honestdave1437) reported
@EE I can’t even count on EE to provide me with a stable network. It’s shocking and will be leaving when my contract is up as I’ve spent months trying to sort it out.
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The Messiah
(@spdafc) reported
@EE Did this yesterday and disconnected-reconnected everything but still having issues so I am awaiting a call now
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Peter Donovan
(@PeterDo76168863) reported
@EE @rootmetrics Trying to contact you because you are taking money from my bank account for a mobile that was transferred to another network in MAY. Please give me a contact number that doesn’t involve your bot