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EE outages and service status in Stockton-on-Tees, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Stockton-on-Tees, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Wi-fi.
  • The most recent signal from this area was received Aug 21, 12:54 PM GMT+1.
  • 75% Phone (75%)
  • 13% Internet (13%)
  • 13% Wi-fi (13%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 22: Problems at EE

EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Newton Aycliffe, and Middlesbrough.

CityProblem TypeReport Time
Newton Aycliffe Phone 1 day ago
Newton Aycliffe Phone 5 days ago
Middlesbrough Phone 9 days ago
Middlesbrough Wi-fi 11 days ago
Newton Aycliffe Phone 11 days ago
Newton Aycliffe Phone 18 days ago

Nearby cities with recent reports

Newton Aycliffe

2 recent signals

1 day ago

Community Discussion

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EE Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • chappy_ste
    Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    No surprise there then.. @EE time and time again ringing me back regarding the problems with my phone not ringing out and shock asking for more examples for this happening 🤬 just getting fobbed off all the time. In the mean time expect me to pay for a service I am not getting

  • ravewithdaveuk
    Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England

    @EE @TheCarlFord That error message "we cant check our network right now" on the network status checker has been going on for months!

  • pauljonesking
    #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!

  • DezyByers33
    Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

  • bsimopaz
    Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • whoabetty84
    toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

  • DanielHill21
    Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • Madams1994
    Matthew Adams (@Madams1994) reported from Billingham, England

    @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

  • LukeHockborn
    Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • marc3374
    Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • rachelhudson84
    rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England

    @EE is there an outage in Middlesbrough??

  • whoabetty84
    toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

  • lgchoc1971
    lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • MarkMcAneny
    Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

  • LiamMellor
    Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

  • TomFahyNo1
    Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • rachsclarke
    rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE if it’s correct I want to cancel the unlock request

  • chrisfruss
    Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • Joe__Monty
    Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

  • marc3374
    Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Johno_nufc
    Johno (@Johno_nufc) reported

    @EE not sure what’s going on with the service lately but it’s been very poor for me. In my local area and currently down in the Kent. Can’t even get logged onto my ee account ridiculous!

  • rayd_250592
    Raymond Dillon (@rayd_250592) reported

    @EE Status Checker says estimated fix Monday at 6.27PM. Surely that it won’t take that long?

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE You really don’t have any concept at all of my frustrations and today I find out you’ve taken payment from my bank for services I haven’t as yet received - up to the 22nd July everything was great I was with BT since this date everything has been awful - the service, the poor attempt a placating myself and worse of all your promises, constant apologies and procedures - a pile of 💩 that’s how I would describe everything I’ve experienced so far

  • P1vozaur
    Pivozaur_ess ⏸️ (@P1vozaur) reported

    @EE I have a couple questions about your phone repair services. Is there a phone/email/another medium to ask them? Not a network customer.

  • Josh_Russ10
    Josh Russell (C) (@Josh_Russ10) reported

    @EE what the heck is going with your service lately? My connection has been woeful as of late

  • pbird40
    Paul Bird ⚒ (@pbird40) reported

    @EE why is the mobile data coverage so bad in Clacton on sea ?

  • rhiangibson_
    Rhian (@rhiangibson_) reported

    @EE That will be when we land back in the UK in a week. So frustrating that I’m completely unable to call customer services.

  • WillWri36918764
    Will Wright (@WillWri36918764) reported

    @EE I've had a complaint running for weeks, can't speak to any body. Absolute **** customer service

  • agenda2033
    MetaMaster 天 (@agenda2033) reported

    @EE I called 150 and the robot operator took me to the "new interactive service" which took me back to the same broken page, It is broken in web browser and in app

  • gask_findo
    Findo Gask 🎗️🇬🇧🇮🇱 (@gask_findo) reported

    @WirralRanger @EE Almost every big company is a pain in the arse for customer service. From personal experience I exempt Sky tv and @firstdirect as being pretty decent. Virgin is awful.