EE

EE Outage Report in Stockton-on-Tees, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Stockton-on-Tees, England 01/12/2026 04:40

January 12: Problems at EE

EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Middlesbrough and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomDarlington Phone
United KingdomMiddlesbrough Internet
United KingdomDarlington Internet
United KingdomDarlington Phone
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • Palin1993 Josh Palin (@Palin1993) reported from Darlington, England

    @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

  • TitchTV Dave (@TitchTV) reported from Guisborough, England

    @PorscheSauce @EE I’ve been with 3 for 10 years. Never been any agro at all. Two contracts. Even when I lived in The Dales coverage was good.

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • AshDunnill Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

  • GYSOT3Richard Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Middlesbrough, England

    @EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • big__dave_ Mark Thornton (@big__dave_) reported from Darlington, England

    @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

  • BobblesTea Amy (@BobblesTea) reported from Middlesbrough, England

    @jamesdrob @EE Yeah I’m well in the car (not driving) before I get any signal.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SidDriver Sid Driver (@SidDriver) reported

    @EE ain’t been able to get any service on my phone or Internet hub all day, any reason why?

  • shauny25 Shaun Richardson (@shauny25) reported

    @EE my apps not working!!! Any ideas why…. It’s just a blank screen

  • BrianSmith0 Brian Smith (@BrianSmith0) reported

    @ee Really not happy with your customer service today. I have had a phone two days and it's scratched up and in poor condition already. That's not fit for purpose.

  • Lawrencemuraga Lawrence (@Lawrencemuraga) reported

    @EE I switched to EE from giffgaff migrating with my number am not on any network now and have not heard from EE although they have already taken payment

  • udoubleDin Ahmed Ahmed (@udoubleDin) reported

    @EE upgrade 19th Feb, no phone until 6th March. Calls back and forth. Complaint raised. Over 75 mins on the phone, inconvenienced while dealing with palliative care patient. Where is my £32 credit? Will you compensate for the time I’ve spent complaining?

  • Ffgtwisted James (@Ffgtwisted) reported

    @EE how long do I have to cancel my contract free of charge due to the price increase?

  • PaulMcC17 Paul McC (@PaulMcC17) reported

    @EE Still no network, your customer services are telling me it's a known problem with iPhone roaming + T-Mobile in the USA ... and Apple are working on a fix. Given lack of press I think it's just a problem with my phone and EE offshore customer services lack the skills/knowledge.

  • Ceribobble79 Ceri Jenkins (@Ceribobble79) reported

    @EE please can you help me- my SIM card is stuck in my new phone- I’ve tried activating a esim but needs to text me a code to activate. I cannot call because my sim is lodged in phone. What can I do????

  • MR_FONZIE Mr Fonzie (@MR_FONZIE) reported

    @EE can some one help .... This is getting on my nerves every time i log in i cant do ANYTHING!!

  • thePHILLOCKETT PHIL LOCKETT (@thePHILLOCKETT) reported

    @EE Agreed. Although the percentage you’re charging is DISGUSTING. I’m a loyal customer for many years and I think you taking the pxxx I’m leaving in September. DISGUSTING