EE Outage Report in Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Middlesbrough and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Darlington |
Phone | |
| Middlesbrough |
Internet | |
| Darlington |
Internet | |
| Darlington |
Phone | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stockton-on-Tees, England
Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:
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Scott Stonehouse
(@Stonehouse88) reported
from
New Marske, England
@EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
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Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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les langley
(@leslangley) reported
from
Low Coniscliffe, England
Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
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Terry Chapman or FBH
(@TerryFBH) reported
from
Middlesbrough, England
@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
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Debs Conway
(@Mrs_Ikon) reported
from
Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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rachelhudson84@outlook.com
(@rachelhudson84) reported
from
Middlesbrough, England
@EE is there an outage in Middlesbrough??
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Joanne Kennedy
(@jokennedy15) reported
from
Hartlepool, England
@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
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Marie Kelleher
(@marie_kelleher) reported
from
Middlesbrough, England
@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Aasim
(@AasimSaeedPPP) reported
Hello @EE /@EE__SupportTM You have closed my complaint VOL013-974971800184 without resolving it. Broadband faults continue, service is poor, and I’ve had no redress. Under @Ofcom rules and the Consumer Rights Act, this is not acceptable. #ConsumerRights
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Dr Stephen Khoo
(@swkhoo) reported
Why are mobile networks all so rubbish in the UK? @threeuk, @EE They bank on about how great their 5G is, and yet with reasonable 4G signal it is still really, really slow and unreliable. Compare with Norway, where you can be in a remote tunnel up a mountain, or 50 miles off the coast and still get decent coverage.
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.
(@AkheMalik) reported
Got no service or anything, not being helpful at all either @EE worst service provider I’ve seen by far
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Clydebridge Station
(@Clydebridge47) reported
@EE hi. Have u managed to work out if my sim is faulty on my phone? Emergency calls only, and it says when I try to make a call, not registered to network. Can't even make WiFi calls
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Angharad Payne 🏴🥊📸🕍⛪🏋️
(@PayneAngharad) reported
@EE simply don’t have time to sit all day waiting for an answer. Stuff your contract i won’t be renewing. Appalling service
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Stephanie Orange 🍊
(@StephanieAVFC) reported
@EE I’ve had enough and wish to make a complaint. Mt friend is trying to help but you refuse to discuss my account. Also refusing the bill payer any help for me
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Basildon Borough History
(@BasildonHistory) reported
@EE The three options that number gives don't cover the maintenance issue.
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Clydebridge Station
(@Clydebridge47) reported
@EE I'm actually going to pop to ur kirkcaldy store 2moro afternoon and get them to help! I've had trouble ever since I got this phone in 2023. Freezing, switching off, logging out of apps when using them, and now this! Will they be able to help
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Farman
(@FarmanEngland) reported
@EE @AasimSaeedPPP EE has worse service in some areas yet they charge highest price
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Stephanie Orange 🍊
(@StephanieAVFC) reported
I’d never usually do this. I don’t like shaming any business. But if you are looking at moving over to another mobile provide do not choose @EE Shocking service when overseas !