EE Outage Report in Darlington, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Darlington come from postal codes DL3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Darlington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Darlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Darlington, England
The most recent EE outage reports came from the following cities: Darlington, Yarm, Newton Aycliffe and Stockton-on-Tees.
| City | Problem Type | Report Time |
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| Phone | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Darlington, England
Latest outage, problems and issue reports in Darlington and nearby locations:
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Ash Dunnill
(@AshDunnill) reported
from
Thornaby-on-Tees, England
Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
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Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
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Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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les langley
(@leslangley) reported
from
Low Coniscliffe, England
Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
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Alison B. Lowndes ✿
(@AlisonBLowndes) reported
from
Newsham, England
This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian McKinnon
(@giframac) reported
@EE No - your website is rubbish as is your phone service!
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kevin harding
(@k71vnh) reported
In my life I've made some dad decisions but quite possibly my worst ever was to go with @EE for Broadband ... hands down the worst provider I have ever used
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Simon
(@evz76) reported
@EE @EE - please can someone call me? Called yesterday, took 20 mins to connect. Then put on hold for 25 mins by your operator who had to speak to her supervisor. I couldn’t wait any longer. Utterly clueless. I’ve been a customer for years. Rude and incompetent.
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Iain McDougall
(@IainMcDougall5) reported
@EE Now spoke on 17 occasions to a technical support engineer, can’t believe it’s this difficult to get a few TV channels working. This needs raised to a higher level, on 3 occasions now a senior manager was supposed to be calling me back, none of which have called.
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lookinside
(@virtuallyinside) reported
@EE There must have been a reboot while I was out and two of my cameras were not working. I needed to check the IP addresses applied automatically but I couldn't get that info in the app.
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atatürkünaskeri1881
(@SALAKEGITICISI) reported
from
Ellesmere Port, England
@EE can someone help me here?? I got 5g but it's absolutely so slow and it has been for a long time, just thinking what's the reason for this please?
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Sam MacColl
(@sambobmac) reported
@EE I'm trying to speak to the loyalty team again after they called me on Wednesday, are you able to help me arrange them to call me back, please?
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Aerial Imaging South East
(@AerialimagingSE) reported
@p4ulmiller @EE I tried the app. I went to cancel contract, and it said the only way to do it was by calling them. That’s frustrating, I could have saved 40 minutes of death-by-hold-music torture!
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Chris Phillips
(@chrisphillips76) reported
@EE Thank you. I appreciate your prompt responsThere’s a 45 mins wait via 150 - is there a line directly to customer complaints ?
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Andywhite
(@andrew55white) reported
@EE Hi yes I spoke to your team and it’s the power cable that’s faulty, it was a bad batch according to the man at your end, unfortunately with it being the weekend it’s going to be Tuesday at the earliest before cable arrives, so got no tv at all.