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EE outages and service status in Darlington, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Darlington, including 1 direct report.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received Jul 6, 12:58 PM GMT+1.
  • 86% Phone (86%)
  • 14% Internet (14%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Darlington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Darlington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 6: Problems at EE

EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Darlington, England

The most recent EE outage reports came from the following cities: Newton Aycliffe, Yarm, and Stockton-on-Tees.

CityProblem TypeReport Time
Newton Aycliffe Phone 8 hours ago
Newton Aycliffe Phone 5 days ago
Newton Aycliffe Phone 7 days ago
Yarm Phone 13 days ago
Stockton-on-Tees Internet 15 days ago
Newton Aycliffe Phone 27 days ago

Nearby cities with recent reports

Newton Aycliffe

2 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Darlington, England

Latest outage, problems and issue reports in Darlington and nearby locations:

  • marc3374
    Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • davedome
    Dave (@davedome) reported from Darlington, England

    @EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.

  • Mrs_Ikon
    Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • D4v3_d
    Dave (@D4v3_d) reported from Middleton St. George, England

    @EE what is going on in the DL3 area for signal, every other day texts come out to say there is an issue again, zero signal for the last 2 days..

  • FortitudeFn
    Fortitude Fitness & Nutrition (@FortitudeFn) reported from Darlington, England

    @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

  • Joe__Monty
    Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

  • S111WYS
    Shelley Wyse (@S111WYS) reported from Stockton-on-Tees, England

    Is TS18 3TU covered by @EE at all cos the signal is 💩

  • pauljonesking
    #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • mick_jones75
    Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

  • FayePiercy
    fayee (@FayePiercy) reported from Thornaby-on-Tees, England

    So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

  • bevwils54169636
    miss W (@bevwils54169636) reported from Stockton-on-Tees, England

    @EE Well i live in a small village and my daughter got a new I phone on ee. The reception was terrible she is 20 and just wanted to be on social media also she could never receive a call. We did complain but a few months half price was all they could manager.

  • FirbyJ_
    Firby ⏱ (@FirbyJ_) reported from Brafferton, England

    @EE are you having problems in the north east?

  • whoabetty84
    toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

  • whoabetty84
    toby hodkinson (@whoabetty84) reported from Darlington, England

    @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

  • davedome
    Dave (@davedome) reported from Darlington, England

    @mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.

  • CJXXXXW
    Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

  • marc3374
    Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • GYSOT3Richard
    Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England

    @EE are you guys still working need help asap xx

  • Tweeter_Tori
    Tori Gill (@Tweeter_Tori) reported from Darlington, England

    @EBrook33 @EE It’s crap!

  • mick_jones75
    Mick Jones (@mick_jones75) reported from Darlington, England

    So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Wanna_24
    Joanna Roberts (@Wanna_24) reported

    @EE Day 4 of no WiFi. Customer support advised it’s a nationwide problem with @WeAreOpenreach No other mentions on local social media platforms suggesting it’s a problem. ETA for the fix is Monday. Please advise if this can be resolved sooner! Compensation expected

  • Lisa_Wadey
    Lisa 💋 🧛‍♀️ (@Lisa_Wadey) reported

    @EE I have a repair booked for Monday however I know the fault to not be able to be done in store I need a guarantee that ill be offered a loan phone as I will still be paying for your service how can I do that please.

  • Gerri6uee
    Gerri (@Gerri6uee) reported

    @EE absolutely useless customer support - UK’s most popular provider, what a laugh!!

  • taliena
    Natalie Marchant (@taliena) reported

    @janettocornetto @EE There is no roaming in Austria. Same SOS signal here

  • BakeronBusiness
    Richard Baker (@BakeronBusiness) reported

    @EE Today’s the day when I’m being switched over to you from Plusnet. My internet service has indeed been switched off by Plusnet…but I’ve had no email from you about when and how to connect my new hub. Can you help?

  • ChrisMilbank
    Chris Milbank (@ChrisMilbank) reported

    Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

  • SHaywardGiles
    Shane Hayward-Giles (@SHaywardGiles) reported

    Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

  • RebsDalton
    Rebecca Dalton (@RebsDalton) reported

    @EE @Chloe_DEathx Hello, my roaming is still not working while I am away in Portugal?

  • slbhatter
    Ross E J Colbert (@slbhatter) reported

    @EE having problem with data roaming whilst abroad. Was working just cut out?

  • ArnoldLabour
    Arnold Smith (@ArnoldLabour) reported

    @janettocornetto @EE Thanks! If you have any further problems with Google Maps, there's probably free apps on the Google Play Store (Open Street Map etc). Maybe very basic but better than no map at all.