EE outages and service status in Darlington, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Darlington, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Darlington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Darlington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Darlington, England
The most recent EE outage reports came from the following cities: Newton Aycliffe, and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe
|
Phone | 13 days ago |
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Newton Aycliffe
|
Phone | 14 days ago |
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Newton Aycliffe
|
Phone | 14 days ago |
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Newton Aycliffe
|
Phone | 15 days ago |
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Newton Aycliffe
|
Phone | 18 days ago |
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Newton Aycliffe
|
Phone | 22 days ago |
Community Discussion
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EE Issues Reports Near Darlington, England
Latest outage, problems and issue reports in Darlington and nearby locations:
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Mick Jones (@mick_jones75) reported from Darlington, EnglandSo advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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Mick Jones (@mick_jones75) reported from Darlington, England@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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Fortitude Fitness & Nutrition (@FortitudeFn) reported from Darlington, England@EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England@EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!
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Dave (@davedome) reported from Darlington, England@mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.
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Leanne Carter (@_Leanne_Carter) reported from Preston-on-Tees, England@EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯
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Mick Jones (@mick_jones75) reported from Darlington, England@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
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Andrew Tonge (@tongey93) reported from Bishop Auckland, England@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England@EE They have no idea that the problem!
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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#hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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fayee (@FayePiercy) reported from Thornaby-on-Tees, EnglandSo @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!
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Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Mark Thornton (@big__dave_) reported from Darlington, England@EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.
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Richard Perry (@GYSOT3Richard) reported from Newton Aycliffe, England@EE are you guys still working need help asap xx
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toby hodkinson (@whoabetty84) reported from Darlington, England@EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦
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Shelley Wyse (@S111WYS) reported from Stockton-on-Tees, EnglandIs TS18 3TU covered by @EE at all cos the signal is 💩
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toby hodkinson (@whoabetty84) reported from Darlington, England@EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓
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miss W (@bevwils54169636) reported from Stockton-on-Tees, England@EE Well i live in a small village and my daughter got a new I phone on ee. The reception was terrible she is 20 and just wanted to be on social media also she could never receive a call. We did complain but a few months half price was all they could manager.
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Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun (@shaun___97) reported@EE hi i just swapped from damage cover to full cover for phone insurance and on my app it stil only shows as damage cover how long will it take to update
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Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported@EE I did. It told me it couldn't find any issues at my home address, which is true. But there are in my local town centre. It told me to "press 1 to speak to someone" but when I did, it told me to hang up and check my texts.
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Micky Jones (@MickyJones_) reported@EE I got it done on the website eventually. The app is still down
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Jee (@Samomit29) reported@EE 14 years of being a customer and you can’t provide me a decent service
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Pop'i' (@CruiseFelix) reported@EE All my HD channels gone. Spent 1hr on phobd with EE...Said they don't know issue. VERH FRUSTRATING...Virgin here we come...
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Luke Sampson (@OnSamps) reported@EE how many people are going to say your app isn't working before you realise your app isn't working? And yes, my app isn't working. And no logging in online won't help me with WiFi control.
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Alan Roberts (@AlanRob68902430) reported@EE its crazy that since March 9th I've been trying to upgrade and had to take complaint to exec team, just rang up as nobody has addressed the complaint, the person I just spoke to done the upgrade with 0 issues, oh well you got me for another 3 years ;-)
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Fiona Mullen (@FionaMullenCY) reported@hridoyreh @OrevaZSN Similar with @EE. Locked out. Won’t receive SMSs or calls. They took my € for top up (I thought that was the cause of no SMSs). I can’t get to the website. Password not recognised. Can’t change it because the SMS never arrives. Luckily it is not my primary number. Good bye EE.
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AFCdonnilad (@afcdonnilad) reportedPT2 @WeAreOpenreach @BT @EE Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately.
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Oldpuddle (@Oldpuddle) reported@EE and @HBO - if you offer a free trial to customers then don't charge people for it when they sign up. We even called customer services and lo and behold - we get charged. Terrible behaviour.