EE outages and service status in Darlington, England

Problems in the last 24 hours in Darlington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Darlington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Darlington, England

The most recent EE outage reports came from the following cities: Newton Aycliffe, Yarm, and Stockton-on-Tees.

City	Problem Type	Report Time
Newton Aycliffe	Phone	3 days ago
Newton Aycliffe	Phone	10 days ago
Newton Aycliffe	Phone	11 days ago
Newton Aycliffe	Internet	15 days ago
Newton Aycliffe	Phone	23 days ago
Newton Aycliffe	Phone	25 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Darlington, England

Latest outage, problems and issue reports in Darlington and nearby locations:

• 
  toby hodkinson (@whoabetty84) reported 42 seconds ago from Darlington, England

  @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

• 
  #hellomynameis Paul (@pauljonesking) reported 4 minutes ago from Stockton-on-Tees, England

  @EE They have no idea that the problem!

• 
  Alison B. Lowndes ✿ (@AlisonBLowndes) reported 6 minutes ago from Newsham, England

  This led to an even worse inconvenience #fwp trying to remove the @EE voicemail notification. Finally found a fix. You should sort the UI on @SamsungMobile to allow the notification to be cleared #pantsUX

• 
  Debs Conway (@Mrs_Ikon) reported 6 minutes ago from Middleton St. George, England

  @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

• 
  Josh Palin (@Palin1993) reported 10 minutes ago from Darlington, England

  @EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.

• 
  Lee Stainthorpe (@leechef69) reported 13 minutes ago from Darlington, England

  @EE I was a chef on the quayside, now a little further south and inland. The issue is with my home broadband. Have done the usual switch off & back on. Reset etc. Still run big, for want of a word, at a snails pace, at best. Any help will be appreciated.

• 
  toby hodkinson (@whoabetty84) reported 16 minutes ago from Darlington, England

  @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

• 
  Matthew Adams (@Madams1994) reported 19 minutes ago from Billingham, England

  @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

• 
  fayee (@FayePiercy) reported 22 minutes ago from Thornaby-on-Tees, England

  So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

• 
  Marc Johnson (@marc3374) reported 25 minutes ago from Newton Aycliffe, England

  @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

• 
  #hellomynameis Paul (@pauljonesking) reported 28 minutes ago from Stockton-on-Tees, England

  @EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!

• 
  Leanne Carter (@_Leanne_Carter) reported 28 minutes ago from Preston-on-Tees, England

  @EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯

• 
  Alistair Johnson (@alistairjohnso9) reported 31 minutes ago from Stockton-on-Tees, England

  @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

• 
  Mark McAneny (@MarkMcAneny) reported 32 minutes ago from Stockton-on-Tees, England

  @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

• 
  Mick Jones (@mick_jones75) reported 34 minutes ago from Darlington, England

  @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

• 
  #hellomynameis Paul (@pauljonesking) reported 35 minutes ago from Stockton-on-Tees, England

  @EE my home broadband isn’t working again and guess what your call centre is closed again! This is a really bad service!

• 
  Dave (@davedome) reported 49 minutes ago from Darlington, England

  @mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.

• 
  Richard Perry (@GYSOT3Richard) reported 57 minutes ago from Newton Aycliffe, England

  @EE are you guys still working need help asap xx

• 
  Fortitude Fitness & Nutrition (@FortitudeFn) reported 58 minutes ago from Darlington, England

  @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

• 
  Mick Jones (@mick_jones75) reported 59 minutes ago from Darlington, England

  Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KGDiGiTaL .Co .uK & IT serViCe aND suppoRT. Co .uK (@BuTGBNewsFaGsss) reported 5 minutes ago

  @CAPACTIVATORSUS @nhs emergency in here whiTe group the ****- @ee is Kneee DeD

• 
  Luke Marsh (@luke_marsh_) reported 5 minutes ago

  @EE what’s happening to your network? Nothing is working!

• 
  bill calgotra (@billcalgotra) reported 10 minutes ago

  @KellyHatfieldx @EE Terrible when something goes wrong.. happy to take your money though

• 
  Red Joan 🌹 (@JoanDevizes) reported 11 minutes ago

  @EE can someone at @EE let me know why it’s taking 7days to restore broadband for two 80+ year-olds with no landline or other means of getting help in an emergency?’

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 11 minutes ago

  @EE I've been struggling all night to get a film to play on Netflix but your ******* **** internet won't let me. Been a customer for 20 odd years and this is the **** I have to PAY to put up with. Absolute ******* clown company.

• 
  Alan Royston (@pagechord) reported 14 minutes ago

  @Hepworthclare @EE Clare, been going through my own problems with @EE for weeks, their transition to digital landline is shambolic. Their newly supplied Smart Hub wouldn't connect, landline doesn't work. Customer service is appalling, also now told can only view bill via App. 😤 Good luck!

• 
  Fuse Energy (@fuseenergy) reported 15 minutes ago

  @AnjaliS53393221 @EE Hi Anjali! We're sorry to hear that. Many of our customers are seeing that our website is blocked due to potential malicious activity. We have checked thoroughly for faults on our end and can't see anything that would call for us to have this flag. We have been talking to the EE technical team and haven't been able to progress or come to a resolution. @EE we would greatly appreciate some a deeper look into the reason so many of your customers are experiencing this issue - some of them have made contact but haven't been able to come to a resolution.

• 
  Scott K ⚒ (@srk1407) reported 18 minutes ago

  @EE Unfortunately I’m on a virtual network using EE signal so can’t report it 😬

• 
  Matthew Bramhall (@bigkingbadger) reported 20 minutes ago

  @EE Thanks for the reply, i have done all this and still have not been able to. Not in a nasty way but Just a bit of feedback, the AI and chat function is bad when the issue doesn’t fall into a category and you cant be transferred and you should let phone agents do preorders.

• 
  Martin Winstanley (@soupisready) reported 20 minutes ago

  @EE Your customer retention process has failed this week. initial transfer ok but no promised callback, no additional callback after escalation and a promise of another callback and promise of a line manager being copied in, latest promised callback from technical. didn’t happen