EE outages and service status in Darlington, England

Problems in the last 24 hours in Darlington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Darlington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Darlington, England

The most recent EE outage reports came from the following cities: Newton Aycliffe, Yarm, and Stockton-on-Tees.

City	Problem Type	Report Time
Newton Aycliffe	Phone	3 hours ago
Yarm	Phone	6 days ago
Stockton-on-Tees	Internet	8 days ago
Newton Aycliffe	Phone	20 days ago
Newton Aycliffe	Phone	21 days ago
Newton Aycliffe	Phone	24 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Darlington, England

Latest outage, problems and issue reports in Darlington and nearby locations:

• 
  Mick Jones (@mick_jones75) reported 1 minute ago from Darlington, England

  @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

• 
  Lee Stainthorpe (@leechef69) reported 2 minutes ago from Darlington, England

  @EE I was a chef on the quayside, now a little further south and inland. The issue is with my home broadband. Have done the usual switch off & back on. Reset etc. Still run big, for want of a word, at a snails pace, at best. Any help will be appreciated.

• 
  Luke Hockborn (@LukeHockborn) reported 4 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Debs Conway (@Mrs_Ikon) reported 9 minutes ago from Middleton St. George, England

  @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

• 
  Fortitude Fitness & Nutrition (@FortitudeFn) reported 10 minutes ago from Darlington, England

  @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

• 
  Mick Jones (@mick_jones75) reported 11 minutes ago from Darlington, England

  So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

• 
  Hannah Collinson (@Hannah_Coll95) reported 11 minutes ago from Billingham, England

  Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

• 
  Ben Elliott (@BenJohnElliott) reported 14 minutes ago from Ferryhill, England

  @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

• 
  Alistair Johnson (@alistairjohnso9) reported 21 minutes ago from Stockton-on-Tees, England

  @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

• 
  Richard Perry (@GYSOT3Richard) reported 22 minutes ago from Newton Aycliffe, England

  @EE are you guys still working need help asap xx

• 
  #hellomynameis Paul (@pauljonesking) reported 24 minutes ago from Stockton-on-Tees, England

  @EE They have no idea that the problem!

• 
  Dave (@davedome) reported 35 minutes ago from Darlington, England

  @mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.

• 
  Mick Jones (@mick_jones75) reported 37 minutes ago from Darlington, England

  @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

• 
  Marc Johnson (@marc3374) reported 42 minutes ago from Newton Aycliffe, England

  @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

• 
  fayee (@FayePiercy) reported 43 minutes ago from Thornaby-on-Tees, England

  So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

• 
  les langley (@leslangley) reported 46 minutes ago from Low Coniscliffe, England

  Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE

• 
  Mark McAneny (@MarkMcAneny) reported 48 minutes ago from Stockton-on-Tees, England

  @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

• 
  Marc Johnson (@marc3374) reported 50 minutes ago from Newton Aycliffe, England

  @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

• 
  toby hodkinson (@whoabetty84) reported 50 minutes ago from Darlington, England

  @EE so 49days after starting a home move you've completed it!!! Congratulations 🎉🎉 worst customer service I've received 😓

• 
  Tom Fahy (@TomFahyNo1) reported 54 minutes ago from Darlington, England

  @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan Earley (@earleylad) reported 2 minutes ago

  @EE I purchased a tv from you it’s turned up broken how do I speak to someone about this ? I’m not a member I just brought it outright tried the website and the +44 330 123 1105 number but no correct options

• 
  Anthony Sheridan Neil ll (@AnthonyNumamoid) reported 5 minutes ago

  Having a slight problem with my @EE Phone contract, I had to change my number but forgot to add the new number to my @EE profile now it is only sending verification codes to my old number so I can’t access my contract details. Already dialled 150 but it didn’t help.

• 
  Margaret Newbery (@mege09) reported 6 minutes ago

  @EE We are still getting texts saying there is a problem at the moment every day - which is not good enough and very frustrating as we can’t do much on our phones !!

• 
  Nathan (@Na676767nana) reported 8 minutes ago

  @EE There still having issues if I send you there numbers can you check they are set up correctly please?

• 
  Jim Fogarty (@64Jimfogarty) reported 10 minutes ago

  @EE must say very disappointed that you ask for extra £10 for wifi extenders after promising when taking contract out that I wouldn't need them and if I did you would provide them. Like the rest once in contract yous do what you want at customer cost. Lesson learned be careful

• 
  01100001 (@mr01100001) reported 13 minutes ago

  @EE IN KRAKOW, FIX THIS PLEASE

• 
  Jim Fogarty (@64Jimfogarty) reported 17 minutes ago

  @EE Oh I've tried that no help at all unless I pay more money and I already pay enough

• 
  ЩΣBBY (@TheonlyWebby) reported 18 minutes ago

  @EE how do I make a complaint about your door to door people? 7pm. Presses the ring doorbell. Doesn’t wait for a response. Hits the door like he’s coming through it. Just as my 10 month olds had gone to bed!

• 
  Photo man (@ach59) reported 19 minutes ago

  @EE The bots are useless recommending the same thing without understanding the issue. The router works & generally gives between 500to 800 Mb BUT although the four EE wifi extenders recommended & fitted by EE engineer glow aqua they have no connectivity = no TV, Alexa or heating

• 
  Arnold Smith (@ArnoldLabour) reported 21 minutes ago

  @janettocornetto @EE If you can get online using wi-fi, maybe you could install a navigation app that just uses GPS only and doesn't need an Internet connection. The US is quite big, I'm guessing there's places without mobile signal.