EE Outage Report in Yarm, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Yarm, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Yarm, Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Middlesbrough and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.
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Josh Palin
(@Palin1993) reported
from
Darlington, England
@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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John Henry
(@j_rhenry) reported
from
Northallerton, England
Bad job when you have to stop ringing people off your phone because @EE can’t give me any signal! Reported it 3 times and got no where
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help
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DelienaEU
(@RosieBrent) reported
from
Darlington, England
If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@EE can you help with an email I’ve received?
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Ash Dunnill
(@AshDunnill) reported
from
Thornaby-on-Tees, England
Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE They have no idea that the problem!
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Mark Thornton
(@big__dave_) reported
from
Darlington, England
@EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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#hellomynameis Paul
(@pauljonesking) reported
from
Stockton-on-Tees, England
@EE so 8 weeks after reporting issues nothing is sorted with broadband your call centre staff run the same diagnostics over and over again and do nothing! £75 a month for what!!
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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Richard Perry
(@GYSOT3Richard) reported
from
Newton Aycliffe, England
@EE are you guys still working need help asap xx
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Bob Simpson
(@bsimopaz) reported
from
Darlington, England
@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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Ashley Marshall
(@ajma13111992) reported
from
Middlesbrough, England
@EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!
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Tom Fahy
(@TomFahyNo1) reported
from
Darlington, England
@Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@Honest_Father) reported
@j_homsey @EE Yeah that’s what I’ve done for over a decade now. This is for Kate, looking at upgrade deals for her. Last time we had to get a new contract and PAYG Sim, move her number from EE to the PAYG and then from PAYG back to the EE contract. You can’t move your number to same network :/
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Victoria Cox
(@scubator82) reported
@EE Hello. I have been without network coverage at home, today is day 3. I rely heavily on my data for Internet access. Not to mention making & receiving calls (elderly grandmother currently in hospital and I'm next of kin). When is this likely to be resolved? DM already sent.
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ben wat
(@benwat1414) reported
@Caveman107 @EE Same here so I understand how you feel! I have been locked out of my account for the pass 5months. After appealing did not work I contacted. Unicyber_Support on Insta for help and they did wonderfully well.
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SW
(@stewart_waddell) reported
@EE @lisa_tones Same problem here and one of the reasons why I want to leave EE, the service just isn’t there anymore
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Jay
(@QuietstormJay) reported
@EE Just wondered if it's possible to resolve a top up issue, I've sent a DM
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Paul D - Mr Gay Wales & Universe
(@paul_stumpy) reported
@EE why is your network soooo slow this eve ??
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Marj Nunag
(@marjanenunag) reported
I said well my contract ends in December and I will not opt for a plan anymore with them. Not even sorry to see a customer leave their company! @EE I understand stocks are not under your control but please sound you feel sorry at least for having limited options to help me out
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Asli Ordu 🍅
(@AsliOrdu2) reported
@Caveman107 @EE My account was hacked as a result of this, and when Support wasnt doing anything over for over 30+ days I was so sad. not until someone referred me to Unicyber_Support on Instagram who help me to reinstate my account, so of course they can help.
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Martin Ricketts
(@martin1ricketts) reported
4 visits, 2 each from EE and open reach. 3 new routers a new master socket, multiple phone calls to and from EE technical department….still have the same issue, ….first visit was 9th October, 30 days to get it fixed which means 7 days left or we are leaving @EE
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iain coulby
(@iainnick1974) reported
@EE Sadly no one can get a signal in Middlesbrough for last 4 years