EE Outage Report in Yarm, Stockton-on-Tees, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Yarm, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Yarm, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Yarm, England
The most recent EE outage reports came from the following cities: Darlington, Yarm, Newton Aycliffe, Stockton-on-Tees, Middlesbrough, and Nunthorpe.
| City | Problem Type | Report Time |
|---|---|---|
 Darlington
|
Phone | 1 month ago |
|
Yarm
|
Phone | 2 months ago |
|
Newton Aycliffe
|
Phone | 2 months ago |
|
Stockton-on-Tees
|
Phone | 2 months ago |
|
Middlesbrough
|
Wi-fi | 2 months ago |
|
Newton Aycliffe
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
-
Matt Sykes (@mattsykes86) reported from Northallerton, EnglandBunch of jokers @EE - wanted to switch onto a sim only deal - couldn’t get a good deal and customer service incredibly rude with me so left - and now I get a text saying oh coz ur leaving come look at this deal which basically matches what I’m on now with new provider. Too late!
-
lynn graham (@lgchoc1971) reported from Redcar, England@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
-
Jamie Collis (@JamieMCollis) reported from Darlington, England@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
-
lynn graham (@lgchoc1971) reported from Redcar, England@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
-
Chris (@CJXXXXW) reported from Darlington, England@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
-
Hannah Collinson (@Hannah_Coll95) reported from Billingham, EnglandShocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
-
Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
-
Luke Hockborn (@LukeHockborn) reported from Billingham, EnglandThought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
-
rachel clarke (@rachsclarke) reported from Middlesbrough, England@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
-
Mick Jones (@mick_jones75) reported from Darlington, England@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
-
Liam Mellor (@LiamMellor) reported from Redcar, England@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
-
Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
-
Daniel Hill (@DanielHill21) reported from Redcar, England@EE can you help with an email I’ve received?
-
rachel clarke (@rachsclarke) reported from Middlesbrough, England@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
-
les langley (@leslangley) reported from Low Coniscliffe, EnglandHad really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
-
Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
-
rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England@EE is there an outage in Middlesbrough??
-
Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
-
lynn graham (@lgchoc1971) reported from Redcar, England@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
-
Joe (@Joe__Monty) reported from Stockton-on-Tees, EnglandAccidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Dancer in the Void🕷 (@Cabbidges) reportedSo now I had to text someone and get them to text me back to make sure my @EE number hasn't been disconnected. I'm in the middle of something, I don't neeeeeeed to mollycoddle a phone provider right now. I know they'd prefer rent. Irritation is bad marketing.
-
❤️🐝 Louise B 🐝❤️ (@loobylouband) reported from Ashton-under-Lyne, England@EE just taken out 2 new SIM only contracts with you. Spoke with a customer service agent called Lauren Mallett based in South Wales. What an absolute star, she is a credit to your company, please reward her for being so amazing! 🌟 she’s due to have a baby 👶🏻 in January 💖
-
Phoenix Rahman (@Phoenixrahman) reported@EE How many times am I having to do this? How often do I need to do this? When are you gonna start looking after your customers? These types of calls are becoming harassing. If you are not gonna offer a suitable resolution then I would be looking to cancel my contracts
-
Robert McKenzie ⚜ 🇬🇧 🇨🇦 (@m1xzg) reportedCome on @EE you need to do better .. I spent 58 mins on the line getting 5 lines upgraded only to find out the agent screwed up after making another 48 minute call to support, now I'm on hold with Channel Returns for 50 mins and THEN I have to call upgrades again .. seriously
-
Paul 🎆💫 (@Paulsboombox) reported@EE Absolute trash service! Cut off by one of your supervisors to try and rectify a mistake you have made!
-
Chloe Dobson (@ChloeDobson8) reported@EE DM’d ages ago. I need help! How will I know when my trade in has been returned and the money added to my account? It was accepted by tracked Royal Mail on the 20th and I’ve had no update since!! I’m not being charged £200 if you’ve lost my phone.
-
mr8kc (@mr8kc) reported@EE Mix up in upgrades, with 2 numbers on my account. Can I DM details and can you help?
-
Danny (@dannyttt2011) reported@EE Can you tell me why there is some@much conflicting information coming from your customer service and digital service agents?
-
And Rew (@jol_rew) reported@EE ordered a new phone on Friday. Sim card came on Saturday. Called today. 1 hours the call was total, to be told they never sent the phone.
-
Ceefax ⠞⠓⠑⠉⠑ checking out the Curious corners 📷 (@TheCeefax) reported@BenJamesPhotos @EE This shocking level of service is why I terminated my contract with them many years ago.