EE Outage Report in Yarm, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Yarm, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Yarm and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Yarm, Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Middlesbrough, Stockton-on-Tees and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Yarm, England
Latest outage, problems and issue reports in Yarm and nearby locations:
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Darren Holliday
(@DeeJayHolliday) reported
from
Middlesbrough, England
@EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.
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Debs Conway
(@Mrs_Ikon) reported
from
Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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Fortitude Fitness & Nutrition
(@FortitudeFn) reported
from
Darlington, England
@EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.
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Marie Kelleher
(@marie_kelleher) reported
from
Middlesbrough, England
@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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rachelhudson84@outlook.com
(@rachelhudson84) reported
from
Middlesbrough, England
@EE is there an outage in Middlesbrough??
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Firby ⏱
(@FirbyJ_) reported
from
Brafferton, England
@EE are you having problems in the north east?
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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Matt Sykes
(@mattsykes86) reported
from
Northallerton, England
Bunch of jokers @EE - wanted to switch onto a sim only deal - couldn’t get a good deal and customer service incredibly rude with me so left - and now I get a text saying oh coz ur leaving come look at this deal which basically matches what I’m on now with new provider. Too late!
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Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Dave
(@davedome) reported
from
Darlington, England
@EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
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Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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Alistair Johnson
(@alistairjohnso9) reported
from
Stockton-on-Tees, England
@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
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les langley
(@leslangley) reported
from
Low Coniscliffe, England
Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Karl Stark 💙
(@Starkyandhutch) reported
Shocking customer service from @EE I raise a complaint am told that I should get a call within 48hrs, 72 hours later, Still no phone call call them back & am told that the case was closed & am told I need to wait another 72 hours and have been given different advice each time!
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Linda Riley
(@lindariley1310) reported
@EE any idea how long the network be down in my area can’t make calls or internet data we have 3 phones with you and can’t use any 😩
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Roxanne
(@roxannecarmen13) reported
@EE is there an issue with the MYEE app atm? It has been logging me out all morning, and whenever I try to get back to the chat screen I get an error message. Thank you.
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asʜ 🇵🇸
(@AshKaneSkittles) reported
Finally leave @EE after 15 years being with them (Originally T-Mobile). Despite the loyalty, they’ve treated me like **** for a year, taking money every month without any signal. I hope @TheO2 can give me a better experience.
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Ryan Taylor
(@ryano82_) reported
@EE trying to upgrade phone via MyEE app and it says there is an issue with the app and to try the website, try through that and it goes round in an endless loop and won't add the phone or plan to basket?
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Barry Brown
(@cruisertwo) reported
@EE Frankly having a recoded message tell me you would check strength of signal to me then hanging up. Then text to say it’s ok. Then for following 2 days texting to say working on signal problems in my area without apology was not impressive. So already not happy with EE service.
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Liam 🗡️
(@LM22___) reported
@EE have been unhelpful as well. We wanted to upgrade an existing iPad contract. This had loads of issues, but finally got it. However they made it an additional line rather than an upgrade. The solution is for me to get charged for the iPad usage (pro rata) & return and reorder
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Tony edward
(@TonyEdward12) reported
@EE Don’t get robbed in the street of your new iPhone 14 pro after 6 days #EE have no compassion just worry about you paying your contract worst phone company around
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Seannnybt
(@seannyybt) reported
@EE What’s the point 2 hours on phone Sunday nobody new what was goin on. I ask for the manager to no avail, then put the phone down. Crap service crap provider. I’ve still no internet all you want is more money out of me upgrade this upgrade that. #CyberSecurity #LizTrussPM on job
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Callum Henry
(@Callum_Henry_) reported
@Tonysmini @EE Tried all sorts. The wifi just cuts out at times. The Mrs has similar speeds on her PC both on wifi and wired. When their tech guy came out ran tests and he said it’s basically poor wifi, could be a faulty hub and to get EE to send a new one out and go from there.