EE outages and service status in Northallerton, England

Problems in the last 24 hours in Northallerton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Northallerton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Northallerton, England

Latest outage, problems and issue reports in Northallerton and nearby locations:

• 
  paul williamson (@marmalade86) reported 17 minutes ago from Thirsk, England

  @EE I had it until I upgraded but they said I would have to cancel it to upgrade then add it back on. But I can’t find it on the website to add it like I had done previously

• 
  Debs Conway (@Mrs_Ikon) reported 30 minutes ago from Middleton St. George, England

  @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

• 
  Matt Sykes (@mattsykes86) reported 34 minutes ago from Northallerton, England

  Bunch of jokers @EE - wanted to switch onto a sim only deal - couldn’t get a good deal and customer service incredibly rude with me so left - and now I get a text saying oh coz ur leaving come look at this deal which basically matches what I’m on now with new provider. Too late!

• 
  John Henry (@j_rhenry) reported 37 minutes ago from Northallerton, England

  Bad job when you have to stop ringing people off your phone because @EE can’t give me any signal! Reported it 3 times and got no where

• 
  Dave (@D4v3_d) reported 41 minutes ago from Middleton St. George, England

  @EE what is going on in the DL3 area for signal, every other day texts come out to say there is an issue again, zero signal for the last 2 days..

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RaSHiDa (@ItsOnlyRash) reported 9 minutes ago

  @EE Thanks, I followed the link in the text message but it says to turn off WiFi to add the add on. However, EE doesnt get picked up as the network for me to do this. I need to add this, can you do it manually for me your end?

• 
  Julie F (@jvfisher59) reported 15 minutes ago

  @EE Can you explain why I need to pay £100 for technician to come out & sort WiFi extender issue when we already pay expensive broadband package? Truly awful customer service & call handler just cut me off when I asked to speak to manager😡

• 
  Rachel Bridge (@rachelbbridge) reported 17 minutes ago

  @grantaddick100 @EE Anything for companies to rip customers off. We must be lying about our complaint, not, they pay their employees poorly so employees don’t do their job properly, and somehow we’re the problem 🙄

• 
  Neil Davis (@neiltheshaker) reported 18 minutes ago

  @EE I’ve bought a product from you and you expect me to chase you for an update? Wow when I eventually receive it it’ll be coming straight back to you! Absolutely pathetic customer service…

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 18 minutes ago

  @EE you suck!! you keep threatening to call within 15 minutes. It’s been over a month now! When I’m having issues with text messaging it’s pathetic to keep sending me messages I can’t respond to! Who the hell does you use cases Its an AI loop from hell

• 
  Rachelle Georgina🇨🇮🇷🇴🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@chellebadita) reported 19 minutes ago

  @darksister841 @EE Sadly what the world is coming to. I will never use a call centre again after this, just not worth the grief.

• 
  Jon Pitts (@briavelsjon) reported 21 minutes ago

  @CathyJoslin @EE Are you receiving automated texts from other senders? That's the best test of whether this is a sender-specific issue, or an end-user-specific one. That then dictates the course of action to rectify.

• 
  Tracey (@T_lo1972) reported 23 minutes ago

  @EE you have taken extra money out of my account this month and I can’t sign in to anything to check why!

• 
  Jason tulip (@Jasont72) reported 24 minutes ago

  @EE Don’t need to check online I used my phone to check, online it says I can get 5g, but it only ever shows 4g with poor speeds, is this enough reason to leave my contract ?

• 
  Rachel Bridge (@rachelbbridge) reported 25 minutes ago

  Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!