EE

EE Outage Report in Middlesbrough, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Middlesbrough come from postal codes TS5 and TS7.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Middlesbrough, England 02/02/2026 05:35

February 02: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Middlesbrough, England

The most recent EE outage reports came from the following cities: Middlesbrough and Saltburn-by-the-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSaltburn-by-the-Sea Internet
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Middlesbrough, England

Latest outage, problems and issue reports in Middlesbrough and nearby locations:

  • Hannah_Coll95 Hannah Collinson (@Hannah_Coll95) reported from Billingham, England

    Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • Madams1994 Matthew Adams (@Madams1994) reported from Billingham, England

    @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

  • Joe__Monty Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

  • Mrs_Ikon Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • alistairjohnso9 Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England

    @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

  • Stonehouse88 Scott Stonehouse (@Stonehouse88) reported from New Marske, England

    @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • FirbyJ_ Firby ⏱ (@FirbyJ_) reported from Brafferton, England

    @EE are you having problems in the north east?

  • marcwebber Marc Webber (@marcwebber) reported from Middlesbrough, England

    @Neil_gx Average @EE signal that.

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • DeeJayHolliday Darren Holliday (@DeeJayHolliday) reported from Middlesbrough, England

    @EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.

  • rachelhudson84 rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England

    @EE is there an outage in Middlesbrough??

  • jokennedy15 Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • marie_kelleher Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England

    @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

  • MatChefTrout Mat Trousdale (@MatChefTrout) reported from Commondale, England

    @EE Why is 'my EE' so pitifully terrible? Why doesn't it work well on mobile devices? Why do you get to determine what password I can use?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BethAnnTaylor1 Beth Ann taylor (@BethAnnTaylor1) reported

    @virginmedia are actually the worst phone company. Been trying to order my phone for two weeks and it just gets cancelled because they can’t do their ******* job properly. Waste of bloody time, guess I’ll pay more and go to @EE who might actually give good customer service.

  • davehoey81 Dave (@davehoey81) reported

    Hi @EE Thanks for sending my phone at the fifth time of asking. In true @EE style though the ‘someone will call you about your complaint’ is currently off by double what you said. ‘Best service’ ‘Customer trust’. I’ve only kept up my end of the bargain by paying on time for 20yr

  • JacquiCroftie Jacqui (@JacquiCroftie) reported

    @EE I think the best way you could help people would be to reduce your charges instead of the above-inflation hike.

  • amydotx Amy 🌷 (@amydotx) reported

    Love it when @EE reduces me to actual tears over the help inbox because I'm being blamed for something they did. Never known such disgusting customer service.

  • ianhogan ian hogan (@ianhogan) reported

    Hi @EE ‘we’re here to help’ you tell us…..there doesn’t seem to be anyone there. I need urgent roaming advice. I can’t text or call without coverage.

  • mahogany_hues Ciku Gicia 🦉 (@mahogany_hues) reported

    @MarcAllera It is unconscionable the way @EE is treating me. I have lost a phone number I had for 15 years and no one cares. Your customer service is abysmal. #EE #poorcustomerservice

  • pmeddy09 Paul Eddy (@pmeddy09) reported

    .@EE are an absolute joke! Upgraded with them and ordered the wrong colour, told to send back and will swap. Now they’ve cancelled my deal and can’t offer me the same one and want more money off me! Robbing scum! Contract cancelled so need a new phone service. Any suggestions?

  • VModifiedMind Vince (@VModifiedMind) reported

    I assume the reason @EE is releasing some augmented reality glasses is so you can be further duped into the alternative reality that they’re actually the best network.

  • JustMediaUK Joshua Patrick (@JustMediaUK) reported

    @EE woke up this morning to no signal on my phone, tried restarting, hard and soft resets, reset all network settings on phone, checked SIM card all ok! Help!

  • thewookster81 wooks81 (@thewookster81) reported

    @EE mobile signal service problem expected to be back in 16 hours….you’re kidding right???