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EE Outage Report in New Marske, Redcar and Cleveland, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in New Marske, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in New Marske and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in New Marske, Redcar and Cleveland, England 10/23/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near New Marske, England

Latest outage, problems and issue reports in New Marske and nearby locations:

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Stockton-on-Tees, England

    @EE They have no idea that the problem!

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • MarkMcAneny Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Middlesbrough, England

    @EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!

  • TitchTV Dave (@TitchTV) reported from Guisborough, England

    @PorscheSauce @EE I’ve been with 3 for 10 years. Never been any agro at all. Two contracts. Even when I lived in The Dales coverage was good.

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

  • AshDunnill Ash Dunnill (@AshDunnill) reported from Thornaby-on-Tees, England

    Huge issue with my @EE signal, one tweet and EE were quick on the mark to help! Don't think I'd ever switch 😍

  • Stonehouse88 Scott Stonehouse (@Stonehouse88) reported from New Marske, England

    @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ShackHull ᔕᕼᗩᑕᛕ (@ShackHull) reported

    @EE Can I **** get a signal at work tho.

  • LeGinge73 Shane Power (@LeGinge73) reported

    @EE Hello, I have a phone on a business contract but no network. Where have you gone? I can't call you but this works...

  • A_MrBenMitchell Ben🧑‍💻 (@A_MrBenMitchell) reported

    @EE Turquoise/ blue and not flashing. As far as the router is concerned it is connected. However all devices can’t connect to the internet. It sounds like a DNS issue to me but I’ve tried different DNS servers including my own with no luck. Everything from the TV to iPad are down

  • HJL0206 Heather (@HJL0206) reported

    @EE Really!! Daughter can't get phone signal or 4G where we live. I'm fine with O2!

  • Xhu1zxms4 thathgirl (@Xhu1zxms4) reported

    @EE why am I being told different things by different members of staff at EE??? I was told my bill would be less if I traded in my old IPhone, I was sent a text to say my phone had been received by EE but now I’m being told that EE have never received my old phone?!

  • DallasWaltham Dallas Waltham (@DallasWaltham) reported

    2/2 @bt_uk @EE BT have said this is an EE issue. I have gone back and forth to both of Customers Service departments today to get this sorted, but still nothing. Can someone please get to the bottom of this? Thank you 🙃

  • spicyturner Spicy Turner (@spicyturner) reported

    Hey @EE - what’s happening with your service in LS28? Every single day my internet disconnects at least once randomly.

  • mimih1995 Amy Holliman (@mimih1995) reported

    @craig_23_23 @EE @HMRCgovuk Iv had loads, I just hang straight up and block the number

  • sjcNKOTB sjcNKOTB (@sjcNKOTB) reported

    @EE Received the new router early afternoon and it seems to do its job properly so far. I am not holding my breath as there's still a part of the house the router range never reaches but never mind... #EE #newrouter

  • ash855077 DoubleRumPainKiller (@ash855077) reported

    @EE Very slow speeds, I wonder if it’s a capacity issue?