EE Outage Report in New Marske, Redcar and Cleveland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in New Marske, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in New Marske and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (36%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near New Marske, Redcar and Cleveland, England
The most recent EE outage reports came from the following cities: Hartlepool, Stockton-on-Tees, Billingham, Middlesbrough and Saltburn-by-the-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool |
Phone | |
| Hartlepool |
Internet | |
| Stockton-on-Tees |
Wi-fi | |
| Stockton-on-Tees |
Wi-fi | |
| Stockton-on-Tees |
Phone | |
| Stockton-on-Tees |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near New Marske, England
Latest outage, problems and issue reports in New Marske and nearby locations:
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
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Scott Stonehouse
(@Stonehouse88) reported
from
New Marske, England
@EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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Marie Kelleher
(@marie_kelleher) reported
from
Middlesbrough, England
@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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Terry Chapman or FBH
(@TerryFBH) reported
from
Middlesbrough, England
@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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Joanne Kennedy
(@jokennedy15) reported
from
Hartlepool, England
@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@EE can you help with an email I’ve received?
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help
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Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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KingBankCoach
(@KingBankCoach) reported
@EE Brilliant thanks Monica. It was placed via @Metrofone on 26th. They asked for ID which was sent on 28th. It is on your network though so excited to start using phone and your network.
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Dan
(@luckycowboy13) reported
@EE getting really frustrated with the sudden poor reception in my area. It used to be great now the last few weeks I don’t get over 2 bar. Will have to switch providers if it doesn’t improve 😔
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HoofHearted
(@redpaddy110) reported
@Spr1718 @EE Me too ! I have to wait for new sim card after packing code like wtf !
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Darioblue
(@dario2739) reported
Thanks @EE - 20+ yrs as a customer and you couldn't match a Virgin deal to keep me!
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Punter following
(@Followingpunter) reported
@EE acknowledge Brightstar do not facilitate calls and simply leave you on the phone with background music. Shocking service by Brigtstar and EE, especially after 20 years with EE/T-Mobile etc
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Will Riley
(@Gapthrosnir) reported
@EE Hi, I've got a new sim and phone after my old phone broke, but it says "Sim not provisioned" tried using the Simswap but it either wants to text my old non-working phone or me to call 150 but I can't call because there's no network without my sim?
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HAYLEY NEWTON
(@HEALERH) reported
@EE terrible service again DM you again
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Hannah Flaherty
(@HannahFlaherty1) reported
Been waiting on an online chatting service from @EE since 12:15 waiting to be swapped to a different department...... anytime now would be great for a reply for something I’ve been trying to sort for months 🙄
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Punter following
(@Followingpunter) reported
@MoneySavingExp can you help myself and lots of @EE customers facing trade in issues? I sent my iPhone XS Max in it's original packaging as the envelope received for trade in barely fits the phone and provides little to no protection. The package was sent special delivery for
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Victoria Hartley
(@VickyHartleyMS) reported
@Mesa_Financial @BenwRamsay @EE Completely agree James. I'm in Brighton and commuted to London..EE a shambles everywhere. Counting down time to move..my Vodaphone work phone saves me.