EE Outage Report in New Marske, Redcar and Cleveland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in New Marske, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in New Marske and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near New Marske, Redcar and Cleveland, England
The most recent EE outage reports came from the following cities: Middlesbrough and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Wi-fi | |
| Middlesbrough |
||
| Middlesbrough |
Internet | |
| Middlesbrough |
Phone | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near New Marske, England
Latest outage, problems and issue reports in New Marske and nearby locations:
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Ashley Marshall
(@ajma13111992) reported
from
Middlesbrough, England
@EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
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Liam Mellor
(@LiamMellor) reported
from
Redcar, England
@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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Luke Hockborn
(@LukeHockborn) reported
from
Billingham, England
Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
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Scott Stonehouse
(@Stonehouse88) reported
from
New Marske, England
@EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@EE can you help with an email I’ve received?
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Joanne Kennedy
(@jokennedy15) reported
from
Hartlepool, England
@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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Terry Chapman or FBH
(@TerryFBH) reported
from
Middlesbrough, England
@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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Marie Kelleher
(@marie_kelleher) reported
from
Middlesbrough, England
@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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rachel clarke
(@rachsclarke) reported
from
Middlesbrough, England
@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Hudson
(@BenHudson83) reported
@EE Trying to enter a PAC code into your website but getting a ‘Code not recognised’ error. Double checked and is correct. Seems a common issue on your forums. Tried online chat and phoning but won’t allow me to speak to anyone, just says you are busy and hangs up? Can you help?
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Laica
(@Laica23) reported
@Gabbyjarvis3 @ThreeUKSupport I got my pac code, as soon as I can get to speak to @EE as a new customer, I'm off, their checkout doesn't work for me for some reason
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Caitlin🤍
(@CaitlinDornan5) reported
@EE havin trouble with broadband. Its connected to wifi but no internet connection. Tried turning the route off and on but still nothing
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Nick Iles
(@nick_iles) reported
@EE how many EE advisors does it take change a light bulb? anyone would think you don’t want more regular business- 3 advisors- 1.5hrs on chat to transfer payg sim to paym For an existing Customer it’s poor but it must ruin your conversion rates!
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ʎɐʍollɐפ ʇʇoɔS ˙ɹp
(@scottgal) reported
@EE Seems no way to easily add a new eSim to an existing contract??? Nothing in support and only vague forum posts about some £7/mo option??? Which means EACH WATCH would need it's own eSIM contract?
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chris linney
(@chrislinney) reported
@EE I've managed to speak to customer services . They've sorted it . They were trying to cancel the wrong product . Thanks .
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Simon Benham
(@Erkle07) reported
@EE Hi, updated Pixel 4 XL last night and this morning no network is detected. Tried restarting/resetting network/reseating sim/manually inputting APN nothing is working. Anything you are able to do on your end please?
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ʎɐʍollɐפ ʇʇoɔS ˙ɹp
(@scottgal) reported
Have my first 4G watch but @ee seem to be the WORST provider for support. Unless you buy it direct you have to buy a WHOLE NEW CONTRACT???
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Rorz🇬🇧
(@bigrorhound) reported
@EE Yet again even after calling 7 times about this over the last 3 months and giving the benefit of the doubt I have been robbed, Sick of this network now.
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Laura Whyman
(@LauraWhyman) reported
@EE please can you help? I’m struggling to make calls, doesn’t connect or cuts off, looks like low phone signal, have 4G ok... I’m in Aylesbury, online chat isn’t available and I have no landline to call