EE Outage Report in New Marske, Redcar and Cleveland, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in New Marske, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in New Marske and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near New Marske, Redcar and Cleveland, England
The most recent EE outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Guisborough, Hartlepool and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Stockton-on-Tees |
Internet | |
| Middlesbrough |
Internet | |
| Stockton-on-Tees |
Internet | |
| Guisborough |
Phone | |
| Middlesbrough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near New Marske, England
Latest outage, problems and issue reports in New Marske and nearby locations:
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Terry Chapman or FBH
(@TerryFBH) reported
from
Middlesbrough, England
@EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB
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Joanne Kennedy
(@jokennedy15) reported
from
Hartlepool, England
@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
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Daniel Hill
(@DanielHill21) reported
from
Redcar, England
@EE can you help with an email I’ve received?
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either
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Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
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Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Mat Trousdale
(@MatChefTrout) reported
from
Commondale, England
@EE Why is 'my EE' so pitifully terrible? Why doesn't it work well on mobile devices? Why do you get to determine what password I can use?
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks
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Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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Mark McAneny
(@MarkMcAneny) reported
from
Stockton-on-Tees, England
@EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable
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#hellomynameis Paul
(@pauljonesking) reported
from
Loftus, England
So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles
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Darren Holliday
(@DeeJayHolliday) reported
from
Middlesbrough, England
@EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.
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Marie Kelleher
(@marie_kelleher) reported
from
Middlesbrough, England
@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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Stephen Chapman
(@chappy_ste) reported
from
Hartlepool, England
@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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Scott Stonehouse
(@Stonehouse88) reported
from
New Marske, England
@EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!
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rachelhudson84@outlook.com
(@rachelhudson84) reported
from
Middlesbrough, England
@EE is there an outage in Middlesbrough??
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
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lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
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Alistair Johnson
(@alistairjohnso9) reported
from
Stockton-on-Tees, England
@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Draper
(@TheBlackGate) reported
@morkehii @EE Odd that an online tool exists that doesn't work, doesn't look great.
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Isaac Morkeh
(@morkehii) reported
@TheBlackGate @EE They give users a lot of runaround on issues like this, you can message “syncunlocks” on instagram to get it unlocked, they helped me out with mine
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James 🇬🇧
(@ItsJamesPowers) reported
@T21Jan @EE Charger isn't the issue, I've tried multiple. Borrowing a phone isn't a viable option for me..
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Jack
(@mrstanleytwit) reported
@EE disgusting price gouging increase. Taking advantage of a bad situation! Will leave you ASAP and never come back. Your service, both customer and mobile service is bad anyway! #robbing #ee #eepriceincrease
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Lisa Baker, Editor, NTSI
(@lovelylisabaker) reported
I have never received such poor and customer service as that in @EE today. Lady in store-fab. Truly lovely. Sadly had to call retentions team who just lost my business. Now in 3 store getting new contract, hubby is getting one as well because he was out of contract with you.
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Trader
(@Trader478509371) reported
@EE how can I check if the internet is down in my area?
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Andrew Charlton
(@bob561) reported
@EE Is there a known issue with the data gifting function? I’ve been trying to gift data for days and get the same error message each time. Can you advise? Thanks
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Stuart
(@Stuart47912160) reported
@EE Using CPI, go against the norm and don't. Imagine if @EE announced price freezes to help during this time.guarntee you will have had more customers in 12 month than lose them. Your nearly as bad as @bp_UK How are you improving the service exactly? Nothings changed in years
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Carri Mallard
(@CarriMallard) reported
@EE Waited hours for help on Live Chat, and the next morning there was still no response from Tech Support. Managed to fix myself the next day, but not impressed as was a long time without my phone and your website is useless, offers no suggestions. A Network Reset fixed it.
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Chef Witz
(@leon_3y) reported
@ee are *************** charging people after their contracts have finished? I’ve Been paying for a watch contract that finished 5months ago!! How many others have had this issue ??