EE

EE Outage Report in New Marske, Redcar and Cleveland, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in New Marske, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in New Marske and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in New Marske, Redcar and Cleveland, England 02/01/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near New Marske, Redcar and Cleveland, England

The most recent EE outage reports came from the following cities: Middlesbrough and Saltburn-by-the-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomSaltburn-by-the-Sea Internet
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near New Marske, England

Latest outage, problems and issue reports in New Marske and nearby locations:

  • marie_kelleher Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England

    @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

  • Stonehouse88 Scott Stonehouse (@Stonehouse88) reported from New Marske, England

    @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • MarkMcAneny Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • jokennedy15 Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • Joe__Monty Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • rachelhudson84 rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England

    @EE is there an outage in Middlesbrough??

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Loftus, England

    So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

  • Hannah_Coll95 Hannah Collinson (@Hannah_Coll95) reported from Billingham, England

    Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • stevenmtaylor Steven Taylor (@stevenmtaylor) reported

    @EE HELP NEEDED. The lack of competence and the inability to communicate with anyone that can resolve an issue. No one seems to respond. There is not voice access. The Chat people keep saying they can not do anything.

  • SimonVelocity SP (@SimonVelocity) reported

    @EE how can I leave your awful mobile network?

  • Jvnnypie Jenn♡🦋 (@Jvnnypie) reported

    @EE please help 😭

  • NatashaTomlin3 Natasha Tomlin (@NatashaTomlin3) reported

    @EE Good morning, I did'nt see a reply from you until this, so apologies for the delay. No, I haven't rectified the problem yet...I was due to call on my way to work again today.

  • FabrizioConrado Fabrizio Conrado (@FabrizioConrado) reported

    4th time I need to engage with @EE to transfer my wife’s number to her business account and they haven’t sorted it yet a month later... Appalling service for a very trivial request! #CustomerExperience #CustomerService

  • wayne3078 Wayne Preston (@wayne3078) reported

    Is @ee broadband down router staying yellow and no amount of rebooting is working

  • Captainbuzzer HippieKid (@Captainbuzzer) reported

    @EE are iphones covered for free repairs if something on it breaks not had it a year yet and charger port is little broken

  • olemcd ryan (@olemcd) reported

    looks like I’ve been restricted but my bills paid? got work to do and it’s been down for an hour now can you sort it out???? @EE

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Marlow Bottom, England

    Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE

  • HarrietSteeds28 Harriet Steeds (@HarrietSteeds28) reported

    @EE Hi Craig, sorry for delayed reply, I didn’t get a notification. I am a new customer switching from another network. I gave my PAC code when ordering the SIM but it still had a random EE number when I installed it and online transfer form wasn’t working.