EE

EE Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Saltburn-by-the-Sea come from postal codes TS12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Saltburn-by-the-Sea, Redcar and Cleveland, England 02/13/2026 08:45

February 13: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Saltburn-by-the-Sea, Redcar and Cleveland, England

The most recent EE outage reports came from the following cities: Nunthorpe, Middlesbrough and Saltburn-by-the-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Phone
United KingdomSaltburn-by-the-Sea Internet
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

  • marcwebber Marc Webber (@marcwebber) reported from Middlesbrough, England

    @Neil_gx Average @EE signal that.

  • Stonehouse88 Scott Stonehouse (@Stonehouse88) reported from New Marske, England

    @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

  • MatChefTrout Mat Trousdale (@MatChefTrout) reported from Commondale, England

    @EE Why is 'my EE' so pitifully terrible? Why doesn't it work well on mobile devices? Why do you get to determine what password I can use?

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • jokennedy15 Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • marie_kelleher Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England

    @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Loftus, England

    So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • rachelhudson84 rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England

    @EE is there an outage in Middlesbrough??

  • DeeJayHolliday Darren Holliday (@DeeJayHolliday) reported from Middlesbrough, England

    @EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MaryCon12019297 Mary Connor (@MaryCon12019297) reported

    @EE My sister and I spoke to multiple people all of whom gave different stories. None of which solved the problem. My sister has now been released from her contract with you so is now going with a different provider.

  • diprimmer24 Diane Primmer (@diprimmer24) reported

    @EE can someone contact me ASAP please, I was due a call back Saturday & still not heard from the technical team! I wish to cancel my watch sim rolling contract as it won’t connect and hasn’t for days even after spend half of fri on the phone!2day on hold for over 15min&cut off😡

  • GrAamir69 Aamir (@GrAamir69) reported

    @EE Sort the broadband. It’s ******* terrible. Does it ever work?

  • Cornwall_SciEnv Mark Nason (@Cornwall_SciEnv) reported

    Damn, I must be tired. Just fell for my first ever phishing email, which linked to a very passable replica of my @EE account login page, now taken down. Watch out for that one.

  • PetayPanMoFo Peter Pan (@PetayPanMoFo) reported

    @EE hey! Why don't I have any service! I kinda need my phone at work... 🤔 Hard to call people with no signal 😩

  • nads79 Adam Elliott (@nads79) reported

    @EE do you have a time scale on when the issue with gifting data will be fixed or when you might respond to one of my tweets or DMs?

  • RobertGibbs93 Robert Gibbs (@RobertGibbs93) reported

    @EE is your 150 service down because it's not letting me top-up? If I can't get my data from this voucher by 6am, I can get to work tomorrow, any clue what's up?

  • JLo197177 Jason Lovett (@JLo197177) reported

    @EE Are customer service still active this evening?

  • dee_coombes Dee Coombes (@dee_coombes) reported

    @EE I did, but although my broadband is poor, my landline has been down for over a week. Spoke to a person last week. Said it would be back by 4th. Spoke again yesterday. She said she will contact me in, I think, a week, or 10 days. This is awful.

  • Chrmar5 Chrmar (@Chrmar5) reported

    @EE Hello EE ! Just received my new device (and SIM, even if I didn't ask for one), but my new SIM card still isn't activated and I did it over 1h ago. Can you help as I really need it to be activated ASAP? Just says emergency calls only.