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EE Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Saltburn-by-the-Sea, Redcar and Cleveland, England 11/18/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • marie_kelleher Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England

    @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

  • marcwebber Marc Webber (@marcwebber) reported from Middlesbrough, England

    @Neil_gx Average @EE signal that.

  • Stonehouse88 Scott Stonehouse (@Stonehouse88) reported from New Marske, England

    @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

  • rachelhudson84 rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England

    @EE is there an outage in Middlesbrough??

  • DeeJayHolliday Darren Holliday (@DeeJayHolliday) reported from Middlesbrough, England

    @EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Loftus, England

    So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • ravewithdaveuk Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England

    @EE Contacted EE tech support regarding this mobile mast now not working, that has resulted in a significant reduction in service in #Ormesby Which was a waste of my time as they couldn't grasp the issue raised, just kept going on about general mobile coverage in the area.

  • HannMarieRose Hannah (@HannMarieRose) reported from Middlesbrough, England

    @EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • MatChefTrout Mat Trousdale (@MatChefTrout) reported from Commondale, England

    @EE Why is 'my EE' so pitifully terrible? Why doesn't it work well on mobile devices? Why do you get to determine what password I can use?

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

  • jokennedy15 Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • ravewithdaveuk Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England

    @EE #ormesby #Middlesbrough low signal strength for 3 days now 1 bar compared to previously of 5 bars. Additionally, the new temporary mast on Normanby Rd Ormesby which has replaced the mast on Spencerbeck house tower block which is due to be demolished soon.

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Gabbatek Gabbatek (@Gabbatek) reported

    Been with @EE for around 10 years, the last year I've had a faulty Sony Xperia 5 II. The 3 repair then replace policy is a joke. 3rd time in for repair for its 2nd main board replacement which won't solve the issue. Spouse is with @O2 and they replaced instantly 😵

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @Arabay2Shiesty @EE They don’t care mate Iv been waiting 2 days with no service they really don’t care

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @MickyOSullivan1 @EE I’m new customer and have no service on my new sim amazing

  • claire_camelo claire camelo (@claire_camelo) reported

    @EE Today's signal is the worse can hardly get 5g and when 4g comes up instead that doesn't even work

  • Cskoyles Chris Skoyles (@Cskoyles) reported

    @EE Hi, I'm currently abroad and can't access my phone. No live chat on your website to be able to speak to someone. Can you help?

  • hannahfaulkes Hannah Faulkes (@hannahfaulkes) reported

    @EE I moved in in December 2021 and it’s been poor ever since. Did a speed test last night and it’s now dropped to 0.40mb/s. Website says I should get full 4G indoor….

  • Hannah__Amie Hannah Ryan (@Hannah__Amie) reported

    @EE hi my replacement sim isnt activating could you help please

  • KieranF94450500 Kieran Foster (@KieranF94450500) reported

    Hi @EE would you be able to help I have no service don’t know why and can’t call support

  • pensoinfretta Mirko (@pensoinfretta) reported

    Shame on @EE and its lack of transparency. If you don’t have the Fibre capabilities in London be upfront and tell your customers. We registered to your Fibre offering because it was faster to be implemented, but it keeps being pushed since 2 months. Poor service and bad #CX

  • Mrs_Smith12345 Anne Smith (@Mrs_Smith12345) reported

    @EE An operative left their ladder beside my window when doing repairs and went home. Someone climbed that ladder and try and break into my house at 4am. Alarm went off luckily. Please can you get the Complaint Team ONLY to contact me urgently!