EE

EE Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Saltburn-by-the-Sea, Redcar and Cleveland, England 11/19/2025 17:15

November 19: Problems at EE

EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • rachelhudson84 rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England

    @EE is there an outage in Middlesbrough??

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • marie_kelleher Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England

    @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

  • DeeJayHolliday Darren Holliday (@DeeJayHolliday) reported from Middlesbrough, England

    @EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Loftus, England

    So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

  • MatChefTrout Mat Trousdale (@MatChefTrout) reported from Commondale, England

    @EE Why is 'my EE' so pitifully terrible? Why doesn't it work well on mobile devices? Why do you get to determine what password I can use?

  • Stonehouse88 Scott Stonehouse (@Stonehouse88) reported from New Marske, England

    @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

  • jokennedy15 Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AmandaHartleyD1 Amanda Hartley Denton (@AmandaHartleyD1) reported

    @EE Hi I've had so many phone calls, were now at 2 weeks of waiting for a phone and you won't cancel the order as it's allegedly out of your hands. When can you step in and fix?

  • BouvierJourno Stephen Bouvier 💙 Get vaxxed, fix the climate (@BouvierJourno) reported

    @EE @VodafoneUK It is true that no-one tried to stop me moving my number, and the call agents I spoke to were both exceptionally helpful, but having read the EE forum, it seems these issues crop up quite often. @Ofcom

  • csefi Charlie Sefi (@csefi) reported

    @EE Second time I’ve come to the USA when my roaming doesn’t work. Unacceptable. Yes I’m on a roaming package, yes all the phone settings are correct, yes I’ve restarted my phone. I’ve spent over an hour dealing with customer services and it’s still not working. Sort it out EE!

  • FlamethrowPanda Alex (@FlamethrowPanda) reported

    They'll say "We've only seen X days where you've had issues" despite me clearly showing continuous lack of quality service and will refuse to take any accountability on it (eg. Allowing me to leave early). TLDR: Don't use @EE .

  • BouvierJourno Stephen Bouvier 💙 Get vaxxed, fix the climate (@BouvierJourno) reported

    @EE Thanks for following up. I've sorted it. The issue was that somehow the SIM wasn't activated, even tho I rang you from it. So, @VodafoneUK said I had more than 1 number on the a/c (no, just an e-sim), EE said there was a SIM issue, so the PAC process failed. It's not great.

  • Paulc2nd Paul Curry (@Paulc2nd) reported

    So just worked it out. @EE expect me to pay nearly £109 per month for my contract now they have removed two discounts even though they stated to @OmbudsmanServi1 last year they had no end date. My account is flagged with @EE for vulnerability issues but they are happy to do this.

  • stu_24 stuart (@stu_24) reported

    @EE Price! Service! And you do nothing to keep customers. An example. I recently returned from Turkey. My friend with sky paid £2 a day and could use all his plan. EE charge over £6 and get a tiny bit of data only. No calls or texts. Time to move all devices.

  • PIPRIDER2000 haroon (@PIPRIDER2000) reported

    @thePHILLOCKETT @EE But u won’t find a better network that’s the problem even o2 are cheap but u can’t hear clearly

  • drrosieknowles Dr Rosie Knowles 💙 (@drrosieknowles) reported

    @EE Are you going to sort the data issue on Monday?

  • tinamariaglover Tinamaria Glover (@tinamariaglover) reported

    Not had a single week this year where the @EE network hasn’t been down, can only use with Wi-Fi, surely I shouldn’t be paying for this shite service 🤬