EE

EE Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Saltburn-by-the-Sea, Redcar and Cleveland, England 11/21/2025 05:35

November 21: Problems at EE

EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • ajma13111992 Ashley Marshall (@ajma13111992) reported from Middlesbrough, England

    @EE I have no service on my phone for 3 days! I had 2 contracts with yourselves and cancelled one which was a portable wifi device for the car and you have cancelled the wrong contract!

  • marie_kelleher Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England

    @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

  • DeeJayHolliday Darren Holliday (@DeeJayHolliday) reported from Middlesbrough, England

    @EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Loftus, England

    So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • Stonehouse88 Scott Stonehouse (@Stonehouse88) reported from New Marske, England

    @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

  • rachelhudson84 rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England

    @EE is there an outage in Middlesbrough??

  • jokennedy15 Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NicolaaKerry Nicki Porter (@NicolaaKerry) reported

    @EE any reason why my signal is so awful for the past few days..? I can’t call to speak to anyone as I constantly have no signal when I previously had. Can someone advise please?

  • lucebarnett lucy barnett (@lucebarnett) reported

    @EE hello, I spoke to one of your team on 20 Dec to cancel PS5 bought online minutes earlier. The call handler advised he’d cancelled it and that I would be refunded £20 deposit paid on PayPal. I have received no email confirmation of cancellation nor deposit refund. Please help.

  • BikeMcBikeface Bike McBikeface (@BikeMcBikeface) reported

    @EE Your air traffic control advert - what's the big deal? What sort/volume of data is being transmitted over the network? The pilot has eyes on the airfield, and navigation control, so isn't it just an ATC having a chat?

  • peachjuiceuk peachjuiceuk (@peachjuiceuk) reported

    @EE Please can someone explain to me why when asked by #EE for me to email someone to update the service I receive in my area, but no one is replying? I’ve sent 2 emails.The person who sent me the email address is not responding #EE @EE PLS HELP #noservice ongoing several months

  • zombie_apoc1 GJM (@zombie_apoc1) reported

    @EE 👋 please can you stop sending me threatening letters about suspending a service I “don’t even have” with you.

  • AdamPatel Adam Patel (@AdamPatel) reported

    @EE how do I contact you from a non-EE phone line? Been trying to cancel my broadband for days but always get asked to enter my phone number which is unsurprisingly not recognised as an EE number

  • kmh_mph Kmh Mph (@kmh_mph) reported

    @EE in my friends house i can’t get 4g. We are both on your network, he’s contract I’m payg, how can this be?

  • sheeldz Retro Mark Forever 🎮 (@sheeldz) reported

    i've contacted @EE six different times, and there has been each a different story, a different "fix", and nothing has actually been fixed. and today, i think i've got to the bottom of it - they think I'm using someething called Viber.

  • nickib76 🧙🏻‍♀️ 🎃 👻 Nix 👻 🎃 🧙🏻‍♀️ (@nickib76) reported

    @EE no 3G, 4G or 5G this morning. Was travelling to work in Hammersmith, London. Also no data signal in Hemel Hempstead last night. Any issues?

  • KaronaJB Karona (@KaronaJB) reported

    P poor service from @EE and @AppleSupport