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EE Outage Report in Saltburn-by-the-Sea, Redcar and Cleveland, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Saltburn-by-the-Sea, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Saltburn-by-the-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Saltburn-by-the-Sea, Redcar and Cleveland, England 11/17/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Saltburn-by-the-Sea, England

Latest outage, problems and issue reports in Saltburn-by-the-Sea and nearby locations:

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Loftus, England

    So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

  • DeeJayHolliday Darren Holliday (@DeeJayHolliday) reported from Middlesbrough, England

    @EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • marie_kelleher Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England

    @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • ravewithdaveuk Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England

    @EE #ormesby #Middlesbrough low signal strength for 3 days now 1 bar compared to previously of 5 bars. Additionally, the new temporary mast on Normanby Rd Ormesby which has replaced the mast on Spencerbeck house tower block which is due to be demolished soon.

  • rachelhudson84 rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England

    @EE is there an outage in Middlesbrough??

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • jokennedy15 Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • HannMarieRose Hannah (@HannMarieRose) reported from Middlesbrough, England

    @EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.

  • Stonehouse88 Scott Stonehouse (@Stonehouse88) reported from New Marske, England

    @EE @chrismarsh90 Did you get this sorted? Mines the same. Used it for over a year. I phoned BT today, on the phone for an hour & neither their customer service or tech support dept can see I've got BT, or ever had BT sports?!

  • MatChefTrout Mat Trousdale (@MatChefTrout) reported from Commondale, England

    @EE Why is 'my EE' so pitifully terrible? Why doesn't it work well on mobile devices? Why do you get to determine what password I can use?

  • marcwebber Marc Webber (@marcwebber) reported from Middlesbrough, England

    @Neil_gx Average @EE signal that.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • greer_wilson Greer Wilson (@greer_wilson) reported

    @EE Just thought your top brass should know that I was in your store today at Bloomfields Shopping Centre in Bangor, County Down. I was served by a young woman called Jess. No older than early 20s. Exceptional customer service, patience and knowledge. A really good experience. 👍

  • dawniedavidson Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻 (@dawniedavidson) reported

    I am going to have much deserved rant @EE and @BT @BTCare. Also if I try and message all I get is your infuriating BOT!! Having recently switched from BT to EE broadband went down 3pm yesterday. Mobile phone signals suck where I am so trying to call and speak to a human was a

  • DigARTal 33 (@DigARTal) reported

    iPhone 16 pro max has the worst reception. Hardly any signal anywhere. iPhone 8 was way better. Same @EE service provider, same package. Never more than three bars - if any at all. WiFi is hit and miss too. Feel scammed

  • SanrioPublic Della (@SanrioPublic) reported

    What’s the point in paying you!? @O2 @EE I step outside my front door and the network is 3G on BOTH of your SIMS!

  • ianevans306 Ian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ianevans306) reported

    @MAstronomers Amazing can get pictures like this from 100 odd million miles away but I can never get @EE phone signal in Carmarthen

  • JANEDART5 CROW Mark2 (@JANEDART5) reported

    @EE hi there. How do I get help from you regarding a neighbours tree - the branches have grown into my wires and my internet keeps going down. Thank you.

  • RhiannaLilyy Rhianna (@RhiannaLilyy) reported

    @EE i havent been able to log into my account via app/online for about 8 months. I have logged out, uninstalled the app, updated software, restarted my phone, tried to log in on a laptop, friends phone, ipad, none of it has worked. I have rang you about this issue and u said...

  • zigzagsky Joanne Ruth (@zigzagsky) reported

    @EE No issues. Please can someone call ?

  • stevegaughan1 Steve G (@stevegaughan1) reported

    @dinkydoo__ @EE I had a horrific recent experience with them. Awful company to deal with.

  • Bartek_Ziabka Bartek_Ziabka (@Bartek_Ziabka) reported

    @EE why is your internet down?