EE

EE Outage Report in Preston-on-Tees, Stockton-on-Tees, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Preston-on-Tees, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Preston-on-Tees, Stockton-on-Tees, England 04/27/2024 20:30

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Preston-on-Tees, Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Darlington, Hartlepool, Stockton-on-Tees, Billingham, Middlesbrough, Catterick and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomDarlington Phone
United KingdomHartlepool Phone
United KingdomHartlepool Internet
United KingdomDarlington Internet
United KingdomStockton-on-Tees Wi-fi
United KingdomStockton-on-Tees Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston-on-Tees, England

Latest outage, problems and issue reports in Preston-on-Tees and nearby locations:

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.

  • chrisfruss Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • marc3374 Marc Johnson (@marc3374) reported from Newton Aycliffe, England

    @EE It was sent after contacting customer service via the My EE app. I initially spoke to a lady in Ireland then to one of her colleagues in Wales. The deal I wanted was very close but EE were unable to match other providers which is disappointing after being a loyal customer.

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

  • bsimopaz Bob Simpson (@bsimopaz) reported from Darlington, England

    @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

  • MarkMcAneny Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Tony_3443 Antony Dunford (@Tony_3443) reported

    Now on my 4th call to @EE without getting through to them. Yet again have been on hold for 15 minutes and then hung up on. What a ******* let down of a business.

  • _F_H_98 F (@_F_H_98) reported

    @EE u guys are **** and expensive I could've got more data with voxi for the same money......I'm never again being this dumb

  • shady_gunner S2hpaadcy (@shady_gunner) reported

    @EE has the worst home broadband. 9 disc connections in one day is special.

  • robeam Adam Robertson 〓〓🍺 🐟 (@robeam) reported

    @EE What's up with the internet in TR108NU it's like a bleddy yo-yo. Website has had reported issues for weeks now. Any idea when it will be fixed?

  • charliehillyer1 charlie hillyer (@charliehillyer1) reported

    @chrisshozzshaw @EE @btsport I had the same problem, I had to set up my bt id again, working fine now

  • GetMeAManager Karen is Correct (@GetMeAManager) reported

    @justxhoney @EE Can't handle a little outage?

  • raquelhardwick Raquel Ramone (@raquelhardwick) reported

    @EE my husband's brand new phone has just stopped working. No power no sign of life. We cant get through on any of your support lines. Any help most welcome.

  • Kory16797672 Kory (@Kory16797672) reported

    @BasiBooms @walley118 @EE They have now changed the policy: the £10 will be charged when the order is processed, plus, the offer seem to be only for those with a handset contract. I’ve given up, just sucks being deceived like that

  • trident_ltd Trident Architectural (@trident_ltd) reported

    If @EE spent less time trying to sell you crap on their website and more time actually letting you navigate to the solution for your question then they wouldn't be losing our contracts with them.

  • DiscoveryAdam Adam (@DiscoveryAdam) reported

    @EE pay my £300+ monthly bill by direct debit for 10+ yrs, so who in EE thinks it’s a good customer experience to charge me £1.50 for a new sim card, which has to be paid in advance on a credit card? Seriously you actually do that! And the phone agent says ‘computer says no’