EE Outage Report in Preston-on-Tees, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston-on-Tees, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Preston-on-Tees, Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Redcar, Middlesbrough, Darlington, Stockton-on-Tees, Hartlepool, Billingham and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Redcar |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Total Blackout | |
| Darlington |
Phone | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston-on-Tees, England
Latest outage, problems and issue reports in Preston-on-Tees and nearby locations:
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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rachelhudson84@outlook.com
(@rachelhudson84) reported
from
Middlesbrough, England
@EE is there an outage in Middlesbrough??
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Darren Holliday
(@DeeJayHolliday) reported
from
Middlesbrough, England
@EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.
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Debs Conway
(@Mrs_Ikon) reported
from
Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
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Alistair Johnson
(@alistairjohnso9) reported
from
Stockton-on-Tees, England
@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
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Joe
(@Joe__Monty) reported
from
Stockton-on-Tees, England
Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?
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Fortitude Fitness & Nutrition
(@FortitudeFn) reported
from
Darlington, England
@EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
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Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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Dave
(@davedome) reported
from
Darlington, England
@EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.
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Firby ⏱
(@FirbyJ_) reported
from
Brafferton, England
@EE are you having problems in the north east?
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Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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Hannah Collinson
(@Hannah_Coll95) reported
from
Billingham, England
Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE
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Marie Kelleher
(@marie_kelleher) reported
from
Middlesbrough, England
@mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰
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les langley
(@leslangley) reported
from
Low Coniscliffe, England
Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
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Joanne Kennedy
(@jokennedy15) reported
from
Hartlepool, England
@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
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Jamie Collis
(@JamieMCollis) reported
from
Darlington, England
@EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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RC
(@MarcusSamuel93) reported
@EE is the network down??
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Kaaayliii_xo🌈💓💫
(@Kaaayliii_xo) reported
@EE @poppet73570514 Maybe actually get back to people when they actually require your help not days later.
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Lee, and all that...
(@lee_hallam) reported
We should not live in an age where u CANNOT get a signal ( thats right not even two bars ) in a very big built up area where two of your major rivals are competent @ee . Absolutely horrendous service and will not be renewing . Best network… whatever #ee
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Dan Bennett
(@mrflyingtoilet) reported
@EE hi guys, just done my upgrade and noticed that the number on the text updates is wrong but can’t see how to change it? Can you help?
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Janet Ward 🇺🇦TheAvatarLecturer
(@DrJanet_A_Ward) reported
@EE Hi Hope you can help. The SIM card for my new phone isn’t working. Can’t phone. Old phone still working. Both with EE.
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Sam
(@Samishlol) reported
Hi @EE, sorry to say but your updated app is ****. Should have left the old version alone.
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Aldeby 294 🇪🇺
(@Keableg) reported
Hey @EE loving seeing those photos from the JWST of deep space. On another note, why is the signal so crap around Surrey Quays? It seems worse when it switches to 5G. Is it being boosted by a potato?
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Mike Yardley
(@YardleyShooting) reported
Still holding with @EE. I've been on the phone for over 2 hours today and yesterday. Nothing resolved. I can't even get a 'deadlock' letter so I can take them to the Ombudsman. These systems are all broken, and we suffer... and still pay.
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Peter Fairhurst
(@clayshot) reported
Today my wife had a bad accident and due to @EE not reconnecting her phone as promised, was left in serious pain, vulnerable and unable to contact anyone for help. Even after sending proof of payment 7 hours later the phone is still not reconnected.
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El_Beardo 🇬🇷🏴
(@ElBeardo_Crypto) reported
The new @EE app is a real disappointment. Dull, boring and slow. The old style was way better. Not sure who you brought in on this but I am very unimpressed.