EE Outage Report in Preston-on-Tees, Stockton-on-Tees, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston-on-Tees, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 04: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (40%)
-
Phone (29%)
-
Total Blackout (15%)
-
Wi-fi (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Preston-on-Tees, Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Darlington, Hartlepool, Ferryhill and Redcar.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Stockton-on-Tees |
Phone | |
| Middlesbrough |
Internet | |
| Darlington |
Internet | |
| Hartlepool |
Phone | |
| Ferryhill |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston-on-Tees, England
Latest outage, problems and issue reports in Preston-on-Tees and nearby locations:
-
Debs Conway
(@Mrs_Ikon) reported
from
Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
-
Alistair Johnson
(@alistairjohnso9) reported
from
Stockton-on-Tees, England
@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
-
Mick Jones
(@mick_jones75) reported
from
Darlington, England
So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
-
Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
-
Marc Webber
(@marcwebber) reported
from
Middlesbrough, England
@Neil_gx Average @EE signal that.
-
Dave
(@davedome) reported
from
Darlington, England
@mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.
-
Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
-
Dave
(@davedome) reported
from
Darlington, England
@EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.
-
Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
-
Firby ⏱
(@FirbyJ_) reported
from
Brafferton, England
@EE are you having problems in the north east?
-
Fortitude Fitness & Nutrition
(@FortitudeFn) reported
from
Darlington, England
@EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.
-
Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
@EBrook33 @EE It’s crap!
-
Mick Jones
(@mick_jones75) reported
from
Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
-
Darren Holliday
(@DeeJayHolliday) reported
from
Middlesbrough, England
@EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.
-
Leanne Carter
(@_Leanne_Carter) reported
from
Preston-on-Tees, England
@EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯
-
rachelhudson84@outlook.com
(@rachelhudson84) reported
from
Middlesbrough, England
@EE is there an outage in Middlesbrough??
-
Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
-
Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
-
les langley
(@leslangley) reported
from
Low Coniscliffe, England
Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE
-
Hannah
(@HannMarieRose) reported
from
Middlesbrough, England
@EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Joe Goldberg
(@JoeGoldberg1980) reported
@virginmedia @virginmedia what crappie service you provide full of nonsense and lies told today a fault was fixed 6am still presits told last night was gonna be fixed by 6pm clearly wasn't today told check @EE coverage checker shows no faults so decided to chance calling them they couldn't
-
Dani Akrigg
(@DaniAkrigg) reported
@EE what’s happening with 4G in SA48 please ? No signal for hours!
-
Mele4Governor
(@AmaniSchneider1) reported
@HyPeSTsNaTchY @EE When PoGo first came out with sponsors stops the same was for the Sprit stores. Some of the employes knew others did not. I have worked retail. Info from HQ doesn't always get down to employees as it is supposed to.
-
John Dedman
(@JohnDedman4) reported
@EE About time you got the Google Play Store app going isn't it? It's been down a long time now.
-
Josh ⭐️⭐️
(@joshconteCFC) reported
@Sunil_YG30 @EE EE are pretty shambolic when it comes to customer service mate. I’m with them, I’m shocked based on your reason to call they ain’t got on your feet to get you signing up
-
JordMoran
(@JordMoran00) reported
@EE Hopefully it will help you reply to your direct messages because you’re awful at replying
-
ffsmufassirr
(@iamnotmuf) reported
WALLAHI @EE @Samsung MY 5G KEEPS COMING AND GOING ITS PISSING ME OFF 4G IS ****
-
SP
(@Sunil_YG30) reported
@CateFox @EE Yeah it's gone downhill a lot recently. All I wanna do is chat to someone to discuss an upgrade! Quite disappointing as I've been with them for years and years and this is the worst it's been.
-
Mike
(@DodgersGeordie) reported
@EE so I’ve come into your store to pick up an item and told I have to wait 20-30 mins in a queue just to collect something. Are you guys joking? Staff rude as hell as well #badcustomerservice
-
Phil Clarke
(@fill83) reported
@madebygoogle I know! The handset freezes constantly then becomes completely unresponsive. I've tried a factory reset and not copying any data across at all but still get the same issues. Have to wait for @EE to provision my SIM before ordering a replacement. Could be weeks 😞