EE

EE Outage Report in Preston-on-Tees, Stockton-on-Tees, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Preston-on-Tees, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Preston-on-Tees, Stockton-on-Tees, England 06/06/2025 12:40

June 06: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Preston-on-Tees, Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Middlesbrough, Stockton-on-Tees and Newton Aycliffe.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston-on-Tees, England

Latest outage, problems and issue reports in Preston-on-Tees and nearby locations:

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • marie_kelleher Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England

    @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

  • MarkMcAneny Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

  • JamieMCollis Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

  • chrisfruss Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TarekDemiati Tarek Demiati (@TarekDemiati) reported

    @kristinduffyuk @EE @EE same problem here, I’m unable to share data with my son. I’m now bitterly regretting having joined EE, as this seems to a be a VERY unreliable service. #ee #datagift

  • harrygorst Harry Gorst (@harrygorst) reported

    @miss_shiv @O2 @EE I got rid of o2 2 weeks ago cos the internet is garbage. Got EE now and it’s a million times better

  • john_leonida John Leonida (@john_leonida) reported

    @EE @ofcom I was sold an EE service by BT over the phone that I now don’t want but @EE will not cancel the service unless…. I activate the service

  • benmac95 Ben MacIvor (@benmac95) reported

    You can land a plan with @EE but my **** you can’t have more than one device connected at a time on the wifi

  • mickeycharb Michael (@mickeycharb) reported

    @EE I have got my new phone now but only by phoning the store who confirmed they had my phone ready for collection, never received any notification that it was ready to collect or anything

  • shaunduffy28 Shaun Duffy 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@shaunduffy28) reported

    @EE Been having numerous dropped phone calls for months now, got told my tech support it was a SIM card issue, replaced the SIM card and the issue is still ongoing. What am I paying for if I can’t make phone calls?

  • Gavchunter Gid (@Gavchunter) reported

    Hi @EE I turned to Twitter a cpl of months ago to ask for help with my router which had stopped broadcasting a Wifi signal. I temporarily sorted it by changing the broadcast name & to dual channel . I really don’t want to go through troubleshooting on phone & it’s now dead. Help

  • simpaulme_uk simpaulme (@simpaulme_uk) reported

    @EE Mobile data service repeatedly dropping out at my McDonalds morning venue. You've investigated and find nothing amiss. My hypothesis is that a concentration of users coming and going at this location means that available bandwidth is spread too thin.

  • customeroutrage Customer Outrage (@customeroutrage) reported

    .@EE - how is it you are holding me to a 5G contract but never fixing the issue with not providing 5G?

  • mrmarcusmcgowan Marcus McGowan (@mrmarcusmcgowan) reported

    @EE Hi my internet network has been down for a good 30 minutes and no resetting has helped. Can you advise?