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EE Outage Report in Preston-on-Tees, Stockton-on-Tees, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Preston-on-Tees, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Preston-on-Tees, Stockton-on-Tees, England 05/15/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Preston-on-Tees, Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Newton Aycliffe, Darlington and Hartlepool.

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City Problem Type Report Time
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough E-mail

Community Discussion

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EE Issues Reports Near Preston-on-Tees, England

Latest outage, problems and issue reports in Preston-on-Tees and nearby locations:

  • davedome Dave (@davedome) reported from Darlington, England

    @EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.

  • FirbyJ_ Firby ⏱ (@FirbyJ_) reported from Brafferton, England

    @EE are you having problems in the north east?

  • Madams1994 Matthew Adams (@Madams1994) reported from Billingham, England

    @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

  • rachelhudson84 rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England

    @EE is there an outage in Middlesbrough??

  • marcwebber Marc Webber (@marcwebber) reported from Middlesbrough, England

    @Neil_gx Average @EE signal that.

  • Tweeter_Tori Tori Gill (@Tweeter_Tori) reported from Darlington, England

    @EBrook33 @EE It’s crap!

  • _Leanne_Carter Leanne Carter (@_Leanne_Carter) reported from Preston-on-Tees, England

    @EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯

  • FortitudeFn Fortitude Fitness & Nutrition (@FortitudeFn) reported from Darlington, England

    @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

  • alistairjohnso9 Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England

    @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

  • Mrs_Ikon Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • davedome Dave (@davedome) reported from Darlington, England

    @mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.

  • DeeJayHolliday Darren Holliday (@DeeJayHolliday) reported from Middlesbrough, England

    @EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

  • Joe__Monty Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

  • leslangley les langley (@leslangley) reported from Low Coniscliffe, England

    Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • smorris_cm pompnstomp (@smorris_cm) reported

    @EE Is there a problem in Portsmouth area with EE only my phone says network not available 😒

  • grant_fergy67 Grant (@grant_fergy67) reported

    @EE , I’m having issues with my account I’ve paid my bill but it’s not showing up on your system. Usually it shows straight after I’ve paid it.

  • mammyJudo Melanie Slater (@mammyJudo) reported

    @EE is there an outage in the ne25 area? As been having difficulty making and receiving calls all day

  • craiggardner373 Craig (@craiggardner373) reported

    @EE I've just has a call from 01482 2456273 saying they are calling from EE and asking if I'd like to upgrade my broadband. I don't believe it was you at EE as you are far more professional than addressing your customer with 'Hey man' if it was EE then training is required...man!

  • duketown1971 Hubert Landmeter (@duketown1971) reported

    @Lionesses @EE I haven't recovered from the silence of the VAR when Russo pushed the Spanish defender down so Toone could score. If the situation was reversed, the VAR would have intervened, the goal dismissed. Can't lose the Euros with your best friend the VAR.

  • LivWojniak Liv (@LivWojniak) reported

    @EE sorry forgot to add...including now! I have no signal still even after restarting the phone

  • isabelaimee isabel aimee (@isabelaimee) reported

    @EE thnks I will tonight- trying to upload vids. for wrk, so must wait for tonight. i switch router off every night apparently sme boxes on telephone poles cn be adversely affected by heat- I suspect this may explain issue. -no home phone number, but mobile and broadband

  • jasoncc36TW Jason⚔️🦋 (@jasoncc36TW) reported

    @EE The issue has been resolved by my bank, card was temporarily blocked until I was able to authorise the payment at the bank this morning. I no longer need help with this

  • bryanmcc74 Bryan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bryanmcc74) reported

    From very poor 4g service from @tescomobile / @O2 to over 500mg on 5g from @EE What a difference

  • mrssjprosser Sara Prosser (@mrssjprosser) reported

    WiFi... so I'm screwed for using my phone unless I pay stupid amounts. Once this contract is up I'll be leaving Vodafone and going to @EE instead. They seem to care about their customers a lot more than vodafone do. Rant over! 🤬