EE Outage Report in Preston-on-Tees, Stockton-on-Tees, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Preston-on-Tees, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 28: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (25%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Preston-on-Tees, Stockton-on-Tees, England
The most recent EE outage reports came from the following cities: Middlesbrough, Stockton-on-Tees, Hartlepool, Billingham and Darlington.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Internet | |
| Middlesbrough |
||
| Middlesbrough |
Phone | |
| Hartlepool |
Internet | |
| Middlesbrough |
Internet | |
| Middlesbrough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Preston-on-Tees, England
Latest outage, problems and issue reports in Preston-on-Tees and nearby locations:
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Rave With Dave UK
(@ravewithdaveuk) reported
from
Middlesbrough, England
@EE Contacted EE tech support regarding this mobile mast now not working, that has resulted in a significant reduction in service in #Ormesby Which was a waste of my time as they couldn't grasp the issue raised, just kept going on about general mobile coverage in the area.
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Rave With Dave UK
(@ravewithdaveuk) reported
from
Middlesbrough, England
@EE #ormesby #Middlesbrough low signal strength for 3 days now 1 bar compared to previously of 5 bars. Additionally, the new temporary mast on Normanby Rd Ormesby which has replaced the mast on Spencerbeck house tower block which is due to be demolished soon.
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Hannah
(@HannMarieRose) reported
from
Middlesbrough, England
@EE paid over £400 to upgrade early plus an additional £9+ for next day delivery only to recieve the wrong device and have to go through the returns process of 7-10 days. Not a happy customer at all.
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Leanne Carter
(@_Leanne_Carter) reported
from
Preston-on-Tees, England
@EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯
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Marc Webber
(@marcwebber) reported
from
Middlesbrough, England
@Neil_gx Average @EE signal that.
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Tori Gill
(@Tweeter_Tori) reported
from
Darlington, England
@EBrook33 @EE It’s crap!
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Dave
(@davedome) reported
from
Darlington, England
@mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.
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Dave
(@davedome) reported
from
Darlington, England
@EE what's going on in the DL3 area? Had zero signal since 16:22 yesterday (06/09/22) the text said should be back up within 6hrs! No further communication and still without any signal or data.
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Fortitude Fitness & Nutrition
(@FortitudeFn) reported
from
Darlington, England
@EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.
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Firby ⏱
(@FirbyJ_) reported
from
Brafferton, England
@EE are you having problems in the north east?
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Darren Holliday
(@DeeJayHolliday) reported
from
Middlesbrough, England
@EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.
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Alistair Johnson
(@alistairjohnso9) reported
from
Stockton-on-Tees, England
@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
@EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....
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Mick Jones
(@mick_jones75) reported
from
Darlington, England
Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!
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Matthew Adams
(@Madams1994) reported
from
Billingham, England
@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Debs Conway
(@Mrs_Ikon) reported
from
Middleton St. George, England
@EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help
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Chris
(@CJXXXXW) reported
from
Darlington, England
@EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G
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rachelhudson84@outlook.com
(@rachelhudson84) reported
from
Middlesbrough, England
@EE is there an outage in Middlesbrough??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Satoru Gojo
(@Son_Goku1276) reported
@EE Thanks. Can you at least try to help me with finding a solution for the problem above?
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Marnaj
(@Marnaj8) reported
@EE I am named on the account . Terrible customer service .
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Sandra Richardson
(@Sanz71) reported
@EE Still experiencing issues with different aspects of your service. This time, the digital voice intermittently works / is not working and was expecting a call about Thursday by 7pm and still no one has contacted us
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~Matt~
(@xDiabeticsgames) reported
@EE Constant drop outs, broadband so bad I can't even open my own IP address page because the connection took too long to respond, and now despite the router apparently "working" nothing in my house will connect to it.
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~Matt~
(@xDiabeticsgames) reported
@EE arguably the WORST broadband provider
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Adam Haslam
(@AdamHaslam8) reported
@EE I don't need to check it, it's because it's Leeds City Centre. When will you fix it so customers who pay for 4G/5G, can use it?
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Macca
(@LifeOfMacca) reported
@EE They've previously looked into it and cannot find an issue. But there clearly is. I'm also not spending another several hours on the phone. You know what to do to keep my custom.
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Marnaj
(@Marnaj8) reported
Called @EE , asked them to call my mum as her home phone not letting her dial out - they said they have no way of phoning out ! They will ask an engineer to investigate within 7 days! A phone company who is unable to call a customer in need of help?! Come on @EE , seriously ?
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Adam Haslam
(@AdamHaslam8) reported
Without fail, every time, @EE reception in Leeds is rubbish and has been for years, when will you fix it?
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Rick W
(@R_Wilcox89) reported
@EE it’s been a week and no one has contacted me to address my complaint .. what is the standard amount of time to address a complaint