EE outages and service status in Preston-on-Tees, England

Problems in the last 24 hours in Preston-on-Tees, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston-on-Tees, England

The most recent EE outage reports came from the following cities: Middlesbrough, and Newton Aycliffe.

City	Problem Type	Report Time
Middlesbrough	Phone	3 days ago
Newton Aycliffe	Phone	4 days ago
Newton Aycliffe	Phone	7 days ago
Newton Aycliffe	Phone	10 days ago
Newton Aycliffe	Phone	12 days ago
Newton Aycliffe	Phone	19 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Preston-on-Tees, England

Latest outage, problems and issue reports in Preston-on-Tees and nearby locations:

• 
  Alistair Johnson (@alistairjohnso9) reported 4 minutes ago from Stockton-on-Tees, England

  @AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal

• 
  lynn graham (@lgchoc1971) reported 6 minutes ago from Redcar, England

  @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

• 
  Matthew Adams (@Madams1994) reported 10 minutes ago from Billingham, England

  @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

• 
  Joanne Kennedy (@jokennedy15) reported 14 minutes ago from Hartlepool, England

  @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

• 
  Stephen Chapman (@chappy_ste) reported 16 minutes ago from Hartlepool, England

  No surprise there then.. @EE time and time again ringing me back regarding the problems with my phone not ringing out and shock asking for more examples for this happening 🤬 just getting fobbed off all the time. In the mean time expect me to pay for a service I am not getting

• 
  Marie Kelleher (@marie_kelleher) reported 17 minutes ago from Middlesbrough, England

  @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

• 
  toby hodkinson (@whoabetty84) reported 18 minutes ago from Darlington, England

  @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

• 
  Bob Simpson (@bsimopaz) reported 27 minutes ago from Darlington, England

  @EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍

• 
  Debs Conway (@Mrs_Ikon) reported 27 minutes ago from Middleton St. George, England

  @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

• 
  Amy (@BobblesTea) reported 29 minutes ago from Middlesbrough, England

  @jamesdrob @EE Yeah I’m well in the car (not driving) before I get any signal.

• 
  les langley (@leslangley) reported 31 minutes ago from Low Coniscliffe, England

  Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE

• 
  miss W (@bevwils54169636) reported 33 minutes ago from Stockton-on-Tees, England

  @EE Well i live in a small village and my daughter got a new I phone on ee. The reception was terrible she is 20 and just wanted to be on social media also she could never receive a call. We did complain but a few months half price was all they could manager.

• 
  lynn graham (@lgchoc1971) reported 38 minutes ago from Redcar, England

  @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

• 
  Rave With Dave UK (@ravewithdaveuk) reported 40 minutes ago from Middlesbrough, England

  @EE #ormesby #Middlesbrough low signal strength for 3 days now 1 bar compared to previously of 5 bars. Additionally, the new temporary mast on Normanby Rd Ormesby which has replaced the mast on Spencerbeck house tower block which is due to be demolished soon.

• 
  Daniel Hill (@DanielHill21) reported 45 minutes ago from Redcar, England

  @EE can you help with an email I’ve received?

• 
  Rave With Dave UK (@ravewithdaveuk) reported 48 minutes ago from Middlesbrough, England

  @EE @TheCarlFord That error message "we cant check our network right now" on the network status checker has been going on for months!

• 
  Mick Jones (@mick_jones75) reported 50 minutes ago from Darlington, England

  So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

• 
  Mark Thornton (@big__dave_) reported 53 minutes ago from Darlington, England

  @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

• 
  Terry Chapman or FBH (@TerryFBH) reported 57 minutes ago from Middlesbrough, England

  @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

• 
  Jamie Collis (@JamieMCollis) reported 58 minutes ago from Darlington, England

  @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MindTheGap (@mindthegap2018) reported 6 minutes ago

  @EE @mjpeterz22 How can I request some help?

• 
  W26|D12|L0 (@18_eightysix) reported 7 minutes ago

  so I looked into upgrading my contract with @EE and doing so knocked SEVENTY-NINE points off my credit score? Nah, **** you guys. That's ***************.

• 
  Andy (Honk Honk) Robertson (@AndyRob04327914) reported 8 minutes ago

  Anyone else got @ee broadband issues? I'm done with them. At one point is it a breech of contract so I can bin them off.

• 
  Matt (@MattHone06) reported 10 minutes ago

  @EE really fed up now of of paying a lot of money for a phone, when I only ever had 2 bars or signal or less? I need this to improve massively? Been a customer for easily 20 years and I’m seriously considering changing providers.

• 
  Maisie the Tortie / Margaret 🇬🇧🇨🇦 (@maisiethetortie) reported 11 minutes ago

  @LeilaniDowding @EE We had no landline, no internet and no mobile signal last week due to issues with Vodafone . I had to walk up the road and basically shout my account details at someone to try and fix it. What would happen if there was an emergency? I couldn’t call 999.

• 
  beth (@loisgriff_) reported 11 minutes ago

  @charmed_og @EE To be fair I don’t have a lot of problems with them except service problems

• 
  Zach McElroy (@ZachMcElroy1) reported 11 minutes ago

  @EE hi, my dad has set up a passkey for our EE account and I cannot log in and he’s unable to send me the passkey. I have the email and the log in, can you please help so I can just log in to my actual account

• 
  Adam Chetter (@adamchetter) reported 12 minutes ago

  @EE Tried this but keep getting told the issue has been going on years and it won’t be resolved soon. What can I do?

• 
  Simon James 🚂 (@UKMondoMan) reported 14 minutes ago

  @EE Issue now resolved. Not the outcome I was looking for but a fair compromise.

• 
  Lee (@smil3r5) reported 14 minutes ago

  @EE It’s a waste of time. These poor signal issues we speak of have existed for almost 2 years. My phone claims to have a 5G reception but doesn’t actually work. Anyway like I say, no trouble. The 2 years is almost up and I’ll be free. Good day to you 🫡