EE outages and service status in Preston-on-Tees, England

Problems in the last 24 hours in Preston-on-Tees, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Preston-on-Tees, England

The most recent EE outage reports came from the following cities: Newton Aycliffe, and Middlesbrough.

City	Problem Type	Report Time
Newton Aycliffe	Phone	3 days ago
Newton Aycliffe	Phone	4 days ago
Newton Aycliffe	Phone	7 days ago
Newton Aycliffe	Phone	7 days ago
Middlesbrough	Phone	9 days ago
Middlesbrough	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Preston-on-Tees, England

Latest outage, problems and issue reports in Preston-on-Tees and nearby locations:

• 
  miss W (@bevwils54169636) reported 57 seconds ago from Stockton-on-Tees, England

  @EE Well i live in a small village and my daughter got a new I phone on ee. The reception was terrible she is 20 and just wanted to be on social media also she could never receive a call. We did complain but a few months half price was all they could manager.

• 
  Joanne Kennedy (@jokennedy15) reported 2 minutes ago from Hartlepool, England

  @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

• 
  Chris Russ (@chrisfruss) reported 3 minutes ago from Spennymoor, England

  MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

• 
  Shelley Wyse (@S111WYS) reported 3 minutes ago from Stockton-on-Tees, England

  Is TS18 3TU covered by @EE at all cos the signal is 💩

• 
  Marc Webber (@marcwebber) reported 4 minutes ago from Middlesbrough, England

  @Neil_gx Average @EE signal that.

• 
  Fortitude Fitness & Nutrition (@FortitudeFn) reported 5 minutes ago from Darlington, England

  @EE really poor policy on ID in store when collecting delivered item. Especially since I didn’t require the ID in the first place when I purchased the new phone and contract. Now I’m paying for a new contract but using my old phone. Not what I expect from EE.

• 
  lynn graham (@lgchoc1971) reported 8 minutes ago from Redcar, England

  @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

• 
  Stephen Chapman (@chappy_ste) reported 13 minutes ago from Hartlepool, England

  @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

• 
  toby hodkinson (@whoabetty84) reported 18 minutes ago from Darlington, England

  @EE who knew that nearly 1month to do a home move it still wouldn't be completed!! Wow that's great customer service 🤦

• 
  fayee (@FayePiercy) reported 23 minutes ago from Thornaby-on-Tees, England

  So @EE owe me at least £816 for a phone contract THEY didn’t cancel 4 years ago!!

• 
  Luke Hockborn (@LukeHockborn) reported 26 minutes ago from Billingham, England

  Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

• 
  Stephen Chapman (@chappy_ste) reported 26 minutes ago from Hartlepool, England

  No surprise there then.. @EE time and time again ringing me back regarding the problems with my phone not ringing out and shock asking for more examples for this happening 🤬 just getting fobbed off all the time. In the mean time expect me to pay for a service I am not getting

• 
  les langley (@leslangley) reported 32 minutes ago from Low Coniscliffe, England

  Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE

• 
  Liam Mellor (@LiamMellor) reported 34 minutes ago from Redcar, England

  @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

• 
  Terry Chapman or FBH (@TerryFBH) reported 34 minutes ago from Middlesbrough, England

  @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

• 
  Chris Ryder (@RyderBike) reported 34 minutes ago from Hartlepool, England

  @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

• 
  Richard Perry (@GYSOT3Richard) reported 36 minutes ago from Newton Aycliffe, England

  @EE are you guys still working need help asap xx

• 
  Tom Fahy (@TomFahyNo1) reported 41 minutes ago from Darlington, England

  @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

• 
  Mark Thornton (@big__dave_) reported 44 minutes ago from Darlington, England

  @EE Good morning. My phone keeps cutting out on calls. It's as though signal cuts off. Is there any transmitter issues with the weather or could it simply be my phone. Galaxy S8+. It's my business phone so I need to resolve this as I'm struggling to talk to people. Rgds Mark.

• 
  Dave (@davedome) reported 48 minutes ago from Darlington, England

  @mardybumkate @EE I've been without signal since 16:22 yesterday, text said within 6hrs should be resolved, yet here I am with no signal or data or any further updates, I'm in the DL3 area.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sid Hunter | Author; Memphis James thriller series (@sidhunterbooks) reported 6 minutes ago

  @EE I swear since you upgraded us to full fibre we've had more buffering and less ability to watch and load simple things like iPlayer. Not a happy customer.

• 
  Shaun Croft (@shauncroft1985) reported 7 minutes ago

  @EE pathetic service. You can see my phone's broken but won't help, so your happy to charge me my contract for a broken phone

• 
  KWAKU RONABELLINGHAM (@KyleStephen77) reported 9 minutes ago

  @JizzyHH @England @EE You’re just an idiot

• 
  Val FS Nomad (Cømms Open) (@FlamesNomad) reported 10 minutes ago

  Yo @EE is the network down or sommin? I can't even check to see if it is in my area because of the requirement to sign in

• 
  Darren Pemberton (@Dazbaza) reported 10 minutes ago

  @EE your service absolutely shocking I’m on your customer care line for the 3rd weekend running,due to poor internet performance. After 30 mins in the queue to be disconnected coz you tech service is now finished !!

• 
  Iain (@iainfrichardson) reported 13 minutes ago

  @EE @robbopalmer Would have to agree my mother switched so she could keep her landline etc Awful setup, inept customer service!

• 
  Stuart (@Stuart61838784) reported 14 minutes ago

  @EE @dricedcoffee So has mine, but noticed that when you come near the end your network gets worse

• 
  Rach ⚽ (@RoyKentsSocks) reported 17 minutes ago

  @EE I recently ordered full fibre with digital home phone incl a handset. The hub arrived last week with a note saying the handset would follow due to stock levels. Our service is now up and running, order marked as complete and the handset is on our bill but still not received.

• 
  PT (@ptavfc1) reported 17 minutes ago

  And btw @EE you have closed a complaint that I asked for a senior manager to look into and contact me!! Appalling service from EE

• 
  WorldCupOracle2026 (@OracleWC2026) reported 22 minutes ago

  @England @EE Not the performance we wanted. But, maybe it’s not sooo bad. Warm up game. Difficult conditions. Everyone through injury free. That’s the key part Tuchel will have learned more from that 90 minutes than any training session. Croatia in 10 days. That’s when it actually matters 🏴󠁧󠁢󠁥󠁮󠁧󠁿🔮 #ENGvNZL #WC2026 #ThreeLions