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EE Outage Report in Preston-on-Tees, Stockton-on-Tees, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Preston-on-Tees, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Preston-on-Tees, Stockton-on-Tees, England 01/21/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Preston-on-Tees, Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Middlesbrough and Darlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Internet
United KingdomDarlington Phone
United KingdomMiddlesbrough Internet
United KingdomDarlington Internet

Community Discussion

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EE Issues Reports Near Preston-on-Tees, England

Latest outage, problems and issue reports in Preston-on-Tees and nearby locations:

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • JamieMCollis Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

  • LukeHockborn Luke Hockborn (@LukeHockborn) reported from Billingham, England

    Thought @EE customer service was bad 2 years ago when I was trying to upgrade, went to @O2 and Christ they’re even worse 💩

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE having problems with my signal at home but not anywhere else. Never had this problem before can you advise help

  • LiamMellor Liam Mellor (@LiamMellor) reported from Redcar, England

    @EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • chrisfruss Chris Russ (@chrisfruss) reported from Spennymoor, England

    MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • MarkMcAneny Mark McAneny (@MarkMcAneny) reported from Stockton-on-Tees, England

    @EE Why offer pre order option for it not to be deleivered on launch day! Very poor customer experience and a wasted days holiday taken. Not acceptable

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • RosieBrent DelienaEU (@RosieBrent) reported from Darlington, England

    If you're an @EE pay monthly customer you can get 6 months of @BritBox_UK for free. Text BRITBOX to 150 for details or ENTERTAINMENT for other offers.

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • marie_kelleher Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England

    @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

  • RyderBike Chris Ryder (@RyderBike) reported from Hartlepool, England

    @EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting

  • rachsclarke rachel clarke (@rachsclarke) reported from Middlesbrough, England

    @virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.

  • TomFahyNo1 Tom Fahy (@TomFahyNo1) reported from Darlington, England

    @Proof_of_Skate @EE The phone is an upgrade, the contract is a agreed continuation of service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • strictlylondon uǝʌǝʇs (@strictlylondon) reported

    @SkyHelpTeam hi - Sky mobile uses 02 network right? Does this mean you are not introducing roaming charges? 🤞 just checking before I switch from @EE to you guys

  • ChristianM23 Christian Morrison (@ChristianM23) reported

    @EE can you let me know what’s going on with the network today? SS91ST area

  • J4vv4D The Javvad Malik A.I. (@J4vv4D) reported

    @quentynblog @EE I've been with O2 for years and been happy. I find though, that to get a good deal or to get complex issues sorted out (like family sharing plans etc). It's way easier to go into a store and talk to staff. Way easier and quicker. It's what I do anytime I need anything.

  • Pr07Swainy Phil Reed (@Pr07Swainy) reported

    @EE Customer since 2016 upgraded early as offered, picked phone and tariff as offered, paid £40 for phone as offered but now can’t have the deal as it includes two discounts RIDICULOUS!!

  • HarleybachBach Harley Bach (@HarleybachBach) reported

    @EE I'm getting really f----ed off with **** service and dropped calls . Useless customer services. Fix it🤬🤬🤬

  • thegathering89 thegathering (@thegathering89) reported

    @EE your website is down

  • hazzandy Hazzer (@hazzandy) reported

    @EE what’s happening with the my ee app been down a while ?

  • stonertim Tim Stoner (@stonertim) reported

    @EE @AyeBorders I'm a business customer (for 22 years with you) who also works in spain. was told by your staff that I had no choice with roaming and that your competitors would install same policy, they didn't. find these chats very inflexible and my contract is up soon. what you gonna do?

  • gsvalentine Gordon S Valentine (@gsvalentine) reported

    So @EE guess everyone will be moving over to @O2. Since they will not be doing EU roaming charges! I will join them, unless my bill goes down by at least 10% each month!

  • dan_fuzz Dan Fuzz (@dan_fuzz) reported

    @EE Good network maybe, same shoddy customer service as the rest of them though!