EE

EE Outage Report in Preston-on-Tees, Stockton-on-Tees, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Preston-on-Tees, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Preston-on-Tees, Stockton-on-Tees, England 09/04/2025 05:35

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Preston-on-Tees, Stockton-on-Tees, England

The most recent EE outage reports came from the following cities: Catterick, Middlesbrough, Billingham, Stockton-on-Tees, Newton Aycliffe, Hartlepool, Middleton St. George and Redcar.

Loading map, please wait...
City Problem Type Report Time
United KingdomCatterick Phone
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomBillingham Internet
United KingdomMiddlesbrough Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Preston-on-Tees, England

Latest outage, problems and issue reports in Preston-on-Tees and nearby locations:

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • JamieMCollis Jamie Collis (@JamieMCollis) reported from Darlington, England

    @EE really weak signal in Darlington the evening - losing all signal as soon as I go into a building!

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE I’m using my iPhone, I’m on website but it’s not letting me switch my number over with the pac number from previous network, who have confirmed pac number is correct, Iv tried doing a live chat but that doesn’t seem to be working either

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?

  • Madams1994 Matthew Adams (@Madams1994) reported from Billingham, England

    @sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.

  • CJXXXXW Chris (@CJXXXXW) reported from Darlington, England

    @EE Hey is there a network issue in Darlington my IPhone is on 3G and very slow usually on 4G or 5G

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.

  • TerryFBH Terry Chapman or FBH (@TerryFBH) reported from Middlesbrough, England

    @EE please pass on my thanks to Peter in your Middlesbrough, Linthorpe Rd shop. Mobile wouldn't turn on. He sorted it in minutes. And wouldn't accept a tip. Great service!!!! #UTB

  • Joe__Monty Joe (@Joe__Monty) reported from Stockton-on-Tees, England

    Accidentally ordered a 24 month sim only plan with @EE then Immediately ordered a 12 month instead. Do I have to ring up to cancel the 24m or does it remove one of them automatically?

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    @EE Wow I mean it takes a special kind of customer service to request a DM conversation, pass it across 2 members of EE, have the conversation take an hour without getting even as far as establishing I am me, and for the second staff member to then ghost me for over 20 minutes.....

  • jokennedy15 Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • DanielHill21 Daniel Hill (@DanielHill21) reported from Redcar, England

    @EE can you help with an email I’ve received?

  • rachelhudson84 rachelhudson84@outlook.com (@rachelhudson84) reported from Middlesbrough, England

    @EE is there an outage in Middlesbrough??

  • lgchoc1971 lynn graham (@lgchoc1971) reported from Redcar, England

    @EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support

  • Mrs_Ikon Debs Conway (@Mrs_Ikon) reported from Middleton St. George, England

    @EE I am having issues with my phone and 4G home router. Tried to call Cust Svcs on the long number and 150 and it won't connect, call just ends. I can call other numbers fine. Any suggestions how I can sort this? Appreciate your help

  • leslangley les langley (@leslangley) reported from Low Coniscliffe, England

    Had really bad customer service at @EE shop in town regarding upgrade… Rang 150 & after a few mins, man told me he would ring me on the 20th when they could offer me a better deal, it’s now the 22nd & no call🙄😩 #EE

  • marie_kelleher Marie Kelleher (@marie_kelleher) reported from Middlesbrough, England

    @mouthwaite @EE I feel for you as you seem a very patient lady. Customer services at EE have let you down no excuses. The other lady who was rude to you on Twitter needs to learn some manners 🥰

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    Feels like I only take to twitter recently to vent about @EE Thought I was onto a winner, ordered a S22 without issue. Now with no delivery in site, found my add on are all cancelled and can't be turned back on Best thing is I'm in Sweden at the end of the month with no roaming!

  • Hannah_Coll95 Hannah Collinson (@Hannah_Coll95) reported from Billingham, England

    Shocking customer service from @VirginMediaCorp as per. Same convo with 5 rude people, multiple hanging up on me, online set up “not valid” apparently… and I’m still being charged double from the quote on the website that no operator says exists 🙄. Jumped ship to respectful @EE

  • mick_jones75 Mick Jones (@mick_jones75) reported from Darlington, England

    So advice from @EE cancel the upgrade and try again, 2 1/2 hours of painstaking tooth pulling customer service calls for that! Well that's the upgrade cancelled, let's see what other networks have to offer..... not impressed at all!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jord_mca Jord (@jord_mca) reported

    @EE Hi there. Is there an issue with you app. It keeps asking me to sign in then directing me to your webpage to do so then when I return to your app it asks me to do it again?!

  • mikewiow MikeW (@mikewiow) reported

    @EE Except when you pay to roam abroad, get abroad, and see no networks 🙄 Then @EE utterly fail to respond, and time is wasted by relatives back home to sort things out. NOT my network of the year, and we have 3 mobiles currently using it. That will have to change!

  • mikewiow MikeW (@mikewiow) reported

    @scallyfitbttm @liam2602 @EE Well.....20GB (each) for 3 phones for £25pcm feels a reasonable price that we have with EE....but what a ballache when their roaming lets you down!

  • StuartMaddison Stuart Maddison 🇺🇦 (@StuartMaddison) reported

    The new @EE app is going to take some getting used to. The UX seems a lot less intuitive — it just took me ages to work out how to gift data, when it used to be a home page option — and it’s an unattractive new white layout. Having to set up a new login was a nuisance, too.

  • KhandieKhisses Khandie Khisses (@KhandieKhisses) reported

    @EE I had a great call with a man who basically said I maybe didn't know if I was on 5g or inputted my password correct. All of which was not the issue. So I've left the call.

  • motoridersd Jorge (he/him) (@motoridersd) reported

    @oratoba @EE Huh, that is a lot of mobile network.

  • MancRockChick Paula 💚🐝🐬 🐳 (@MancRockChick) reported

    @EE Help! My monthly flex plan rolls over tomorrow and I should still have lots of minutes & data left but app & account show all used 😔

  • onesassytina sass queen (@onesassytina) reported

    @holzziee @EE Hope you get it back soon holz come on ee fix holz internet

  • itzfergi76 ᗢ Liam | Hailee Steinfeld Era FrFr ᱬ (@itzfergi76) reported

    Noooo my WiFi reset itself **** off @EE 🙄

  • hicks_chris Chris Hicks (@hicks_chris) reported

    @EE my EE account shows I have no minutes or texts allowance plus only 100 mb of data left yet I’ve no used any this month so far? Does EE have a technical issue?