EE outages and service status in Preston-on-Tees, England
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Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Preston-on-Tees, including 1 direct report.
- The most common problems reported in this area mention Phone and E-mail.
- The most recent signal from this area was received Jul 22, 11:16 AM GMT+1.
- Phone (90%)
- E-mail (10%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Preston-on-Tees, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Preston-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Preston-on-Tees, England
The most recent EE outage reports came from the following cities: Newton Aycliffe, Middlesbrough, Yarm, Stockton-on-Tees, and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Aycliffe
|
Phone | 18 hours ago |
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Newton Aycliffe
|
Phone | 3 days ago |
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Newton Aycliffe
|
Phone | 6 days ago |
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Middlesbrough
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14 days ago | |
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Middlesbrough
|
Phone | 14 days ago |
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Newton Aycliffe
|
Phone | 16 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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EE Issues Reports Near Preston-on-Tees, England
Latest outage, problems and issue reports in Preston-on-Tees and nearby locations:
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Lee Stainthorpe (@leechef69) reported from Darlington, England@EE I was a chef on the quayside, now a little further south and inland. The issue is with my home broadband. Have done the usual switch off & back on. Reset etc. Still run big, for want of a word, at a snails pace, at best. Any help will be appreciated.
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Rave With Dave UK (@ravewithdaveuk) reported from Middlesbrough, England@EE Contacted EE tech support regarding this mobile mast now not working, that has resulted in a significant reduction in service in #Ormesby Which was a waste of my time as they couldn't grasp the issue raised, just kept going on about general mobile coverage in the area.
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rachel clarke (@rachsclarke) reported from Middlesbrough, England@EE Would be more than happy to rejoin EE even without my NHS discount if someone would actually call me back. Don’t think I can take another week of important missed calls from @virginmedia - yes I know they use the EE network but not the enhanced 4G+ side 🙄
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rachel clarke (@rachsclarke) reported from Middlesbrough, England@EE if it’s correct I want to cancel the unlock request
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Shelley Wyse (@S111WYS) reported from Stockton-on-Tees, EnglandIs TS18 3TU covered by @EE at all cos the signal is 💩
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Liam Mellor (@LiamMellor) reported from Redcar, England@EE just been on hold to get through to @BarclaysUKHelp for 2hrs and 30mins Hope I dont get charged for that in these horrible times. Especially when I was on the phone to help me out of a bad situation
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lynn graham (@lgchoc1971) reported from Redcar, England@EE It said live chat wasn’t available for delivery queries even though I’d said it was for technical support
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Leanne Carter (@_Leanne_Carter) reported from Preston-on-Tees, England@EE @MarcAllera Currently 6 hours into a chat with EE… all I want is for my son to be able to collect a new SIM from EE store… he’s 330 miles away from me and under 18… please can you help? Been told by a manager this can’t be done… yet you sent him a new iPhone 14 🤯
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rachel clarke (@rachsclarke) reported from Middlesbrough, England@virginmedia No as I’m unable to get through 1. Because my signal is horrendous and 2. Because your lines are constantly closed. It seems easier for me to just go back to @EE as I need reliability, I’ve missed too many important phone calls since using VM.
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Mick Jones (@mick_jones75) reported from Darlington, England@EE Yep, anyone who stumbles across my tweet having the same issue, uninstall the app then reinstall, something wrong with the update from EE where its not updating the installed app.
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Josh Palin (@Palin1993) reported from Darlington, England@EE can you let us know what is happening to 3G/4G signal in Darlington. Been without internet in this area (DL1) for three days.
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Stephen Chapman (@chappy_ste) reported from Hartlepool, England@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡
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Joanne Kennedy (@jokennedy15) reported from Hartlepool, England@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
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miss W (@bevwils54169636) reported from Stockton-on-Tees, England@EE Well i live in a small village and my daughter got a new I phone on ee. The reception was terrible she is 20 and just wanted to be on social media also she could never receive a call. We did complain but a few months half price was all they could manager.
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Bob Simpson (@bsimopaz) reported from Darlington, England@EE Hi, it’s where I live. The broadband is weak and signal in general is poor. My partner has o2 and it seems to be better with her. I have enjoyed my time with EE though. Thanks for your reply. 👍
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Matthew Adams (@Madams1994) reported from Billingham, England@sohailsquared @kitcub @EE The Ukrainian network will likely extend just beyond Ukraine's borders (same as UK and ROI and vice versa). So if someone is just over the border and still conn to UKR network then it would be recognised as UKR and not charged. As such region is probs more accurate in this case.
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Alistair Johnson (@alistairjohnso9) reported from Stockton-on-Tees, England@AimeeLauren_x @EE Thinking exactly the same, £60 is a lot a month! Only problem,I love my rugby so want to keep BT sport app so looks like £25 a month on a 2 yr sim only deal
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Marc Johnson (@marc3374) reported from Newton Aycliffe, England@EE Just trying to fill out a customer survey online after contacting customer service regarding an upgrade as I'm at the end of my contract. Didn't get a satisfactory deal so reluctantly leaving. Went to send the survey, got an error message and now it has disappeared.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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AlauraNightsVA/Cybernetic VTuber|OC & VS VeXpo2026 (@AlauraNights24) reportedDue to @EE complete and utter failings I am unable to stream till Friday. This means I have to cancel the TF2 stream that people booked time away from work to be a part of. I am incredibly sorry for this and I hope to be back soon
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Rootezroo (@Root_Ezroo1) reportedOoooooooh @EE ITSALL BEGINNING TO MAKE SENSE WHY YOUR SERVIC HAS BEEN A BAG OF **** LATELY, YOURE NOW GOING TO SELL US 5G PLUS YOU ***** SLAGS
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鬼萃香 OniSuika (@OniSuika) reported@EE just following up on the month of constant outages, in my area that your own service checker says hasn't been serviced since 2021. It's still happening, it's still terrible, and I'm still waiting until the 27th for a fix, after I was lied to about the last "fix" other week.
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Clark Renney (@ClarkRenney) reportedWhat is wrong with the @EE app? My bills and payments refuses to open. I have even uninstalled and reinstalled the app. Is there a problem with the system?...
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Bryan Steers (@steersb) reported@EE Ffs you no comprende English, the 150 helpline is "temporarily unavailable". ******* Ai response ****
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Lindsay Brunt (@Lindsay_Brunt) reported@EE I’ve spoken again to complaints team and have been spoken to very poorly by your staff. You have breached the contract and don’t have and resolution to fix the internet… how do I escalate further?
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Gareth Howells (@GarethJHowells) reported@EE Have reported it online now. Signal is very weak.
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Aaron Paul David Bisiaux 🏴 (@AaronPDBisiaux) reported@EE I don’t want to discuss details with you on here. I just want to know the best way to file a complaint. Thanks.
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smilingkills (@Smilingkills) reported@EE Sort your broadband issues out 🙄
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Andy 👥 ◣ ◢ 🐺(Bully) (@andybullyuk) reported@EE Any chance Someone can contact me about dpd collecting my phone for repair , I organised it last week , Still no text , Been a customer with ee since it was one2one , Wow what a way to treat a long standing cuatomer