EE Outage Report in Hetton-Le-Hole, Sunderland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
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E-mailProblems in the last 24 hours in Hetton-Le-Hole, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (43%)
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Internet (35%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hetton-Le-Hole, Sunderland, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Chester-le-Street, Gateshead, Blaydon-on-Tyne, Durham, Bishop Auckland, South Shields, Washington, Hartlepool, Peterlee, Stanley and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Sunderland |
Internet | |
| Sunderland |
Internet | |
| Chester-le-Street |
TV | |
| Sunderland |
Internet | |
| Chester-le-Street |
Phone |
Community Discussion
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EE Issues Reports Near Hetton-Le-Hole, England
Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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TheGingerDigest
(@DougJBacon) reported
from
Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Paul
(@PaulMan107) reported
from
Crook, England
@EE seem to be upgrading the network every couple of weeks. I gave no service.....again!
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Ben Elliott
(@BenJohnElliott) reported
from
Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Michael Young
(@micky9nufc) reported
from
Lanchester, England
@EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier
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Robert Reay
(@RobertReay) reported
from
South Shields, England
My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Josh Stephenson
(@jstep__) reported
from
Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Amy McCord
(@amymccordx) reported
from
Hebburn, England
@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Ian 🇪🇺
(@MilkyJoe1974) reported
from
Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie
(@DebbysMusic) reported
My apps not working today lol Love EE @EE 😝😌
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John Herdman 🏳️🌈
(@HerdmanJohn) reported
@ee do I need to do something to switch on 5g? I live in Blackburn, have a #Pixel 5 yet never had a 5g signal, even when outside your own shop!!!!
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Paul O'Brien
(@The_Scally) reported
@EE It’s subjective rather than objective, every network will claim they are number one, it comes down to what your customers think of you,
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Ann Roberts
(@MrsAnnRoberts) reported
Huge thanks to Shadman at @EE in Wimbledon today for being super patient while we sorted out 4 phones and contracts. Great service!!
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Lucky Orchard
(@Lucy30949455) reported
Good morning all is anyone having trouble with @EE can not make calls or no network....
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Dent Rewind Ltd
(@dentmanpaul) reported
Thanks alot @btsport @MotoGP @EE for ruining my weekend. Why have you now stopped us casting the race onto TV? I pay you enough to have this service and now you want me to pay for a device to allow this. #justwanttowatchtherace #MotoGP #btsport
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Adam Double G
(@AdamDoubleG) reported
@unclemike15 @meem_mobile @EE I even emailed to ask how likely it was that Meem would shut down when he first said they were having problems with their supplier. I said then I didn't want to be cut off suddenly one morning without warning. Never heard back from that one either. He always was slow to reply
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crisp lover
(@Loverofcrisps) reported
@EE morning, I'm a current EE customer and have three devices (mine plus 2 family)linked to my account. I'm looking at trying to get a Samsung watch, but when I click the link on the website, it just takes me to a page to upgrade my phone.
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CareFree x Ruud Gullit
(@CareFreeGullit) reported
@EE My Phone keeps saying Searching or No Service in the top left where the data normally is, do you know why this is?
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Adam Double G
(@AdamDoubleG) reported
@unclemike15 @meem_mobile @EE Infuriating, isn't it? I sent multiple emails, tracked Mehedi down on Linkedin and Facebook and tried to message there and had no reply whatsoever.