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EE Outage Report in Hetton-Le-Hole, Sunderland, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hetton-Le-Hole, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hetton-Le-Hole, Sunderland, England 07/18/2024 03:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hetton-Le-Hole, Sunderland, England

The most recent EE outage reports came from the following cities: Sunderland, Chester-le-Street, Blaydon-on-Tyne, Gateshead, Newcastle upon Tyne, Washington, Hebburn, Spennymoor, Stanley, Durham, Bishop Auckland, Seaham, Hartlepool and South Shields.

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City Problem Type Report Time
United KingdomSunderland Internet
United KingdomSunderland Internet
United KingdomChester-le-Street Phone
United KingdomBlaydon-on-Tyne Phone
United KingdomGateshead Phone
United KingdomChester-le-Street TV

Community Discussion

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EE Issues Reports Near Hetton-Le-Hole, England

Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    @EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • fionamccarthy Fiona McCarthy (@fionamccarthy) reported

    @EE can someone send me a DM to help me with my roaming smart benefits? I am currently in the US and although my roaming is on nothing is working, when on my EE it isn’t enabled under parental controls and won’t let me turn it on?

  • philsch79061855 pssch (@philsch79061855) reported

    @O2 Doesn't help whatsoever it's your crappie network, will be moving over to @EE

  • colinmobey Colin Mobey (@colinmobey) reported

    @EE Morning. Broadband has been up and down all morning. Istheservicedown is reporting other EE broadband problems. Any update??

  • AndreaH73228923 Andrea Hill (@AndreaH73228923) reported

    @EE Morning, is there a problem with voice mail?? I keep getting voice mail notifications but no calls missed and when I try to call voice mail it fails. I have tried settings/notifications/turn off/on etc - Thanks

  • mcjusw Lauryn (@mcjusw) reported

    Been in a contract with @EE for just over a year and my phone bill has already gone up from 53 to 61, and I’m supposed to have a discount on! How ridiculous is that. It might not seem like much but it really adds up. Time to start planning my next network provider

  • colinmobey Colin Mobey (@colinmobey) reported

    @EE Home broadband. Dropping out every half hour or so. Been up and down all week but a lot lot worse today.

  • katiebrooker1 katie (@katiebrooker1) reported

    @EE It not issues with signal EE is completely down you need to get it fixed!!!

  • richardireland Richard Ireland (@richardireland) reported

    Bloody hell @EE - your support team say I will be charged for receiving calls if my phone is not connected to a network while overseas and I get voicemail messages. WTF? They're very confident I will get charged regardless of whether I call to listen or not.

  • Farrmark Farrmark #TeamWarlock 🧙 (@Farrmark) reported

    @DavidTomGault Gets better... They can't give me a PAC today as that would mean there's a £1400 termination fee to pay.... WTF @EE I didn't even get the phone FFS, you guys are complete jokers... Number One network my arse 🤦

  • swes_ltd Southwest Electrotechnical Services Ltd (@swes_ltd) reported

    @EE no signal in Helston all day ——- all day …. 1000’s of people in town complaining- I mean 1000’s ??????