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EE Outage Report in Hetton-Le-Hole, Sunderland, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hetton-Le-Hole, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hetton-Le-Hole, Sunderland, England 12/23/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hetton-Le-Hole, Sunderland, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Washington, Bishop Auckland, Sunderland, Peterlee and Gateshead.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone
United KingdomBishop Auckland Phone
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone
United KingdomSunderland Internet

Community Discussion

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EE Issues Reports Near Hetton-Le-Hole, England

Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • jokennedy15 Joanne Kennedy (@jokennedy15) reported from Hartlepool, England

    @EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • DezyByers33 Dezy Ward (@DezyByers33) reported from Spennymoor, England

    @EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • David_Bailey8 David (@David_Bailey8) reported

    @EE I recently ended a contract with yourselves but I seem to still be getting charged for the device. Tried calling a few times but wait time is ridiculous. Could someone help?

  • Scooby286664864 Scooby2 (@Scooby286664864) reported

    @EE Overall signal post code b65 8bt

  • ShireFarming a Farmer (@ShireFarming) reported

    @faulknerdrew @Or1ginalSandman @EE In the small print there was a cut off date.... I literally renewed on that date.... have 6 nos with them! Ps the only network to be on round my neck of the woods!

  • GavinJGriffiths GavTheGothicChav (@GavinJGriffiths) reported

    @EE quick question; is there any partucular reason that service is always non existant suddenly in the Ystrad Mynach area? Last 3 days, all day in work, zero service.

  • DannysInferno Brutally Remastered 🇵🇸🇳🇿🇵🇸 (@DannysInferno) reported

    @EE Who ******** needs your telephone thing at the beach?

  • LilyPinkBaker 👻 Claire (@LilyPinkBaker) reported

    @EE Haha I’m with three and I never have any signal! But I can’t find a good deal to switch to EE for!

  • ktfitzgerald14 kevinfitzgerald (@ktfitzgerald14) reported

    @ee what a way to treat your customers increase your sim plan by 20%….,, ,if you don’t like it you can leave. What an ignorant message to send your customers 🖕🏻

  • simonriverside T Shop Ride (@simonriverside) reported

    @EE You sent me a new phone, now new phone and old phone and SIM card don’t work, like you’ve disconnected me , can’t call to find out , 2hat rubbish service

  • MixmasterAK El Mixmasster (@MixmasterAK) reported

    @EE All sorted, done by text service

  • Scooby286664864 Scooby2 (@Scooby286664864) reported

    @EE Whole b65 area is a problem