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EE Outage Report in Hetton-Le-Hole, Sunderland, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hetton-Le-Hole, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hetton-Le-Hole, Sunderland, England 12/22/2024 20:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hetton-Le-Hole, Sunderland, England

The most recent EE outage reports came from the following cities: Hartlepool, Hebburn, Newcastle upon Tyne, Sunderland, Gateshead, Durham, Seaham, Chester-le-Street, Blaydon-on-Tyne and Washington.

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City Problem Type Report Time
United KingdomHartlepool Phone
United KingdomHebburn TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Phone
United KingdomHartlepool Phone

Community Discussion

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EE Issues Reports Near Hetton-Le-Hole, England

Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:

  • LiiL_Laauren Lauren Vardy (@LiiL_Laauren) reported from Sunderland Bridge, England

    @EE your website is rubbish. I can’t login it’s so frustrating 😤

  • DougJBacon TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • DougJBacon TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

  • benlawson2 Benjamin Lawson (@benlawson2) reported from Peterlee, England

    Nice 2.7% increase on my phone contract again. Funny that the price of everything goes up expect peoples wages. **** off @EE

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    No surprise there then.. @EE time and time again ringing me back regarding the problems with my phone not ringing out and shock asking for more examples for this happening 🤬 just getting fobbed off all the time. In the mean time expect me to pay for a service I am not getting

  • davidparkersm David Parker (@davidparkersm) reported from Whickham, England

    Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

  • MichaelChapmanJ Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

  • ian_safc_1974 Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

  • Whitby_Born 🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • jstep__ Josh Stephenson (@jstep__) reported from Birtley, England

    @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

  • amymccordx Amy McCord (@amymccordx) reported from Hebburn, England

    @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • micky9nufc Michael Young (@micky9nufc) reported from Lanchester, England

    @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

  • RobbyRSSRobot L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

  • RobertReay Robert Reay (@RobertReay) reported from South Shields, England

    My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

  • PaulMan107 Paul (@PaulMan107) reported from Crook, England

    @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Lf25793600 Lara F. (@Lf25793600) reported

    @EE As usual crap @EE connection... so I paid my bills but I have to use my phone data - the best part is they don’t allow me to cancel the contract without paying a penalty when they haven’t fix the issue that I first reported in 2020! #joke #neveragain #useless

  • HullsGinMan Simon (@HullsGinMan) reported from City of Kingston upon Hull, England

    What’s happened to the mobile signal in HU5 it’s bad at the best of times and totally unusable today @EE

  • Peter_Tix Peter (@Peter_Tix) reported

    @richardhowle @ThreeUK @EE I did the same a few months ago and it's great, the speeds are far better than I can get on a fixed-line service. I did find I had to split it into 2 wifi networks 2.4 & 5 as some things would only connect to a 2.4 network like Alexa and Nest smoke alarms but it was easy to setup

  • matthall1973 Matt Hall (@matthall1973) reported

    @EE Yes please. I can’t login on my other device when over network. Wi-fi is fine but just not logging in at all. Logged out and now can’t get back in. Login details all fine and can do it on another device over a different network

  • hhorimiyaa ⁷(๑˃̵ᴗ˂̵)fiona loves izumi (@hhorimiyaa) reported

    my data doesn’t work for twitter and it’s slow now @EE count ur days i am under ur bed

  • AdamoJulia Julia Adamo (@AdamoJulia) reported

    @SMTHFC1 Dear @EE that you would even comment on the sanity of a customer is awful! The over selling of products is poor enough, to take advantage of someone not familiar with your products is disgraceful. This is your opportunity to put this right! Simon, love to your Dad!

  • SaraJGravett Sara Judith Gravett (@SaraJGravett) reported

    @EE why have we got no network coverage? Can send texts but not make calls.

  • hiya_itslauren Lauren (@hiya_itslauren) reported

    @EE Thank you Ashleigh! I am keeping well, hope you are well too. Another question: is there a limit to what the repair centres can repair? I need my screen replacing (internal screen damage)

  • chrisjharley chris harley (@chrisjharley) reported

    @EE Been dead in my town for the last few weeks as you've taken the mast down.

  • chrisjharley chris harley (@chrisjharley) reported

    @EE No, it's all been reported. Took down a mast and all the town centre of Beverley went down. Get told to call 150 but can't cos we have no signal. 🙃