EE Outage Report in Hetton-Le-Hole, Sunderland, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hetton-Le-Hole, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (39%)
-
Phone (23%)
-
Total Blackout (22%)
-
Wi-fi (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Hetton-Le-Hole, Sunderland, England
The most recent EE outage reports came from the following cities: Durham, Newcastle upon Tyne, Gateshead, Sunderland, Hebburn, Peterlee, Houghton-Le-Spring, Seaham, Chester-le-Street and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Gateshead |
Internet | |
| Durham |
Phone | |
| Gateshead |
Internet | |
| Gateshead |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hetton-Le-Hole, England
Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:
-
Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
-
steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
-
Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
-
Lord Paul Thomas
(@pdt9080) reported
from
Bishop Auckland, England
@EE Why when I try to use amazon it wants me to charge me 5.99 via iTunes yet I supposed to get it free as a swappable! Can you help me please
-
Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
-
Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
-
Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
-
Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
-
Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE There is an option to cast and when I do it either says I need to get a bt account or there’s sound but no picture, I previously had an Android phone and never had a problem casting
-
John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
-
Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
-
John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
-
Andrew Tonge
(@tongey93) reported
from
Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
-
Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
-
John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
-
Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
-
Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
-
Chris Ryder
(@RyderBike) reported
from
Hartlepool, England
@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?
-
paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
-
David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
S1L3
(@SILEeeles) reported
@XboxP3 @EE Shame it’s with the most extortionate expensive network in the UK
-
Nero320
(@Nero_Mor) reported
@XboxP3 @EE Go **** yourself. Nobody uses the cloud. But always make up bogus contracts. That's what ShitSoft does best.
-
Sharon Hind
(@SharonHind) reported
@mrsweetbob @EE I’m having the same problem in ML10.. been a disaster since yesterday morning.. only changed over to EE 2 weeks ago and wondering why
-
InfinityBesk
(@InfinityBesk) reported
@XboxP3 @EE Phil can you allow us to take screenshots in Max Payne 3 or is this a legal issue
-
Elon, the genius of Apartheid blood emeralds
(@MarcShanahan) reported
@XboxP3 @EE "However they choose to play." Great, I choose to play on Playstation. Too bad you cancelled Redfall on PS5 the second you could because you're a filthy ******* liar.
-
DragonRider64
(@Dragon_Rider64) reported
@nickc3244 @XboxP3 @EE Unless you really have a Series X like me and think Cloud just sucks. Phil should finally deliver or leave the company. It's getting sad.
-
wungus
(@wungus5) reported
@EE wtf are you. Xbox tweeted about a partnership but your Twitter bio says "we are EE" okay, what do you do? What is the business? You should probably make that more clear
-
DSB
(@DSByr2022) reported
@XboxP3 @EE As an EE customer, this means that it would work maybe 10% of the time and when it does work it will be like being back in the days of dial up.
-
Captain-ALT313
(@CaptainAlt313) reported
@XboxP3 @EE You are committed to becoming a third party publisher streaming games on other platforms as a service. You are NOT committed to the Xbox. Just tell the truth.
-
odean14
(@odean14) reported
@XboxP3 @EE You don't need Activision Blizzard to make those deals. Buying Companies that have the most popular multiplatform games and make them exclusives, to get gamers to come to your platform is anti competitive. And bad for gamers. These " Deals" are a blatant distraction from the fact