EE

EE Outage Report in Hetton-Le-Hole, Sunderland, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hetton-Le-Hole, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hetton-Le-Hole, Sunderland, England 04/24/2025 12:20

April 24: Problems at EE

EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (27%)

    Phone (27%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hetton-Le-Hole, Sunderland, England

The most recent EE outage reports came from the following cities: Durham, Houghton-Le-Spring, Sunderland, Newcastle upon Tyne, Seaham, Gateshead, Chester-le-Street, Hartlepool, Peterlee, Ferryhill, Stanley, Bishop Auckland and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Phone
United KingdomHoughton-Le-Spring Phone
United KingdomSunderland TV
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hetton-Le-Hole, England

Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • DougJBacon TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • jstep__ Josh Stephenson (@jstep__) reported from Birtley, England

    @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

  • Whitby_Born 🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • DougJBacon TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

  • BenJohnElliott Ben Elliott (@BenJohnElliott) reported from Ferryhill, England

    @EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!

  • PaulMan107 Paul (@PaulMan107) reported from Crook, England

    @EE seem to be upgrading the network every couple of weeks. I gave no service.....again!

  • MichaelChapmanJ Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • RobertReay Robert Reay (@RobertReay) reported from South Shields, England

    My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

  • chappy_ste Stephen Chapman (@chappy_ste) reported from Hartlepool, England

    No surprise there then.. @EE time and time again ringing me back regarding the problems with my phone not ringing out and shock asking for more examples for this happening 🤬 just getting fobbed off all the time. In the mean time expect me to pay for a service I am not getting

  • amymccordx Amy McCord (@amymccordx) reported from Hebburn, England

    @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

  • ian_safc_1974 Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

  • micky9nufc Michael Young (@micky9nufc) reported from Lanchester, England

    @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

  • MilkyJoe1974 Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England

    @__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company

  • davidparkersm David Parker (@davidparkersm) reported from Whickham, England

    Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RossDelmont Ross Delmont (@RossDelmont) reported

    @EE Service issues have persisted at RM65AD for weeks now. When will it be sorted please

  • tmw1000 Tina Walsh (@tmw1000) reported

    @EE Another Network Status Update to say there's yet another problem, 24 hours after the last one was 'fixed'. The service hasn't worked properly for weeks now. What's going on?

  • SeanWarringto12 Sean Warrington (@SeanWarringto12) reported

    @EE Hi my 4g isn’t working for some reason. I have reset my network settings still the same

  • TamaBunny Sal ⎊ (@TamaBunny) reported

    @EE hi, is there any chance you could let me know what issues there are with the mobile network in CT8 please? How long will it be until we have signal back? It’s been a week now

  • hshacks Helen Shackleton (@hshacks) reported

    @EE network issues in LN4? Today and yesterday I've had people not being able to hear me or complaining about a bad line. Whats happening? Not ideal when working from home!

  • SarahWatsonxx 𝐒 𝐀 𝐑 𝐀 𝐇 🦋 (@SarahWatsonxx) reported

    @leahaitken_ @EE I got it nearly two years ago now and was defo stupid and naive 🥴🥴🥴 ripping the piss paying basically £100 a month for a phone I need out the contract asap

  • alan26344597 alan (@alan26344597) reported

    @EE problems with my broadband what number do I call

  • jaybird1954 Carolyn Ayres (@jaybird1954) reported

    @EE Hi. Having a problem in Cornwall Launceston near. Telling me there is no network. Can you help and confirm when back working please

  • tjprovan Tjprovan (@tjprovan) reported

    @EE good morning, my contract is almost up. Will my bills go down as I will have paid for the cost of my phone over the past 2 years?

  • coraiocht niall #AEW #Coraíocht #Titantron (@coraiocht) reported

    Well, I was all set to start a new trend - “Get Drunk and watch Dark” - but my @ee broadband has been down since lunchtime and still got a big red light. So, no @FiteTV for me. Still having some beers though. 🍻