EE Outage Report in Hetton-Le-Hole, Sunderland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hetton-Le-Hole, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hetton-Le-Hole, Sunderland, England
The most recent EE outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Hebburn, Gateshead, Seaham, Washington and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Hebburn |
Wi-fi | |
| Gateshead |
Internet | |
| Sunderland |
Internet | |
| Gateshead |
Wi-fi |
Community Discussion
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EE Issues Reports Near Hetton-Le-Hole, England
Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Joanne Kennedy
(@jokennedy15) reported
from
Hartlepool, England
@EE pretty sick to death of E E customer service 👎been having problems with router rubbish connection promises galour. Nothing !!!Who can recommend better company???
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Dezy Ward
(@DezyByers33) reported
from
Spennymoor, England
@EE seems quite a lot of people are having these issues!!!!! Cant connect to amazon devices
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bikey McBikeface.
(@harpbikespa) reported
from
Harpenden, England
@EE intermittent no service for 2 months in Harpenden. No service now for 3 days. Customers can’t get me. #ee what’s going on. You arnt even answering DM.
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Zoe MBE
(@zoe_mcphail) reported
@EE any reason 4G has been really bad the last few days? all I’m trying to do is tweet and listen to Dancing Queen at the same time? can we sort it out please? thank you x
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Richie
(@richiehawley1) reported
@EE Still only got edge 5 days now- not good enough and feels like you are not bothered. If you cannot fix it then just say so so I can hold you in breach of contract and move to another provider.
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Pamela Clare
(@PCmakeup) reported
from
Harrogate, England
He everyone avoid @EE at all COST ✅ Stuck in a two year contract that was miss sold. Never run out of data they said... LIES LIES LIES. #poorcustomerservice AVOID AVOID AVOID
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Tommy
(@Tommy01585077) reported
@EE my broadband is terrible it keeps cutting out, my son gets into a game then it cuts out and then the modem restarts...plz help.
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Captain Hilts
(@HiltsCaptain) reported
@EE No thanks I'd rather chew off my own legs than buy any Apple device and apart from that what kind of idiot spends a grand on a phone! If you want to take pictures and have that much money to spend buy a 50 quid phone for calls and a Leica for posing.
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Sarah Murphy
(@saz84) reported
@EE please can some DM me ASAP? I want to cancel a contract as I am at the end and I can’t get through on the phones ever! Plus there’s no email to contact you on. Thanks.
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AJ
(@AJ_BHAFC) reported
Trying to sort out my upgrade. Leaving @ee behind as they’re appalling. Thought I’d try @VodafoneUK - told three different things in regards to the tariff I wanted by 3 different people. Congrats, you’ve lost a customer.