EE Outage Report in Hetton-Le-Hole, Sunderland, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hetton-Le-Hole, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (40%)
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Internet (35%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hetton-Le-Hole, Sunderland, England
The most recent EE outage reports came from the following cities: Sheriff Hill, Chester-le-Street, Newcastle upon Tyne, Durham, Sunderland, Hebburn and Gateshead.
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Community Discussion
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EE Issues Reports Near Hetton-Le-Hole, England
Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:
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David Parker (@davidparkersm) reported from Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Ben Elliott (@BenJohnElliott) reported from Ferryhill, England
@EE @amandah04169078 I’m having the same problem! For the Last 24 hours I haven’t received any signal. Just says ‘No Signal’ constantly!!!
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John Adams (@Johnad25) reported from Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Laura Crawford (@lcrawford1983) reported from Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Liam (@L17aamLiam) reported from Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Josh Stephenson (@jstep__) reported from Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Raj (@engg_rky) reported from Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Darren (@DarrenMorgan) reported from Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Eddy39 (@eddygraham39) reported from Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Ian 🇪🇺 (@MilkyJoe1974) reported from Peterlee, England
@__MICHAELPORTER @EE It’s the fact that even after confirmation page they say they order never existed. It’s not surprising as their website is awful for suck a big company
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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John Adams (@Johnad25) reported from Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Ian (@ian_safc_1974) reported from Dunston, England
@scott_fcb @EE I’ve had same issue
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Andrew Tonge (@tongey93) reported from Bishop Auckland, England
@EE No problems, thanks for letting me know. We'll try calling again. Just kept cutting us off before
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John Adams (@Johnad25) reported from Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Raj (@engg_rky) reported from Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Amy (@ammylouxx) reported
Another weekend without signal it’s not good enough @EE
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Nadia Jovanovic (@nadz4186) reported
@Tony069Tony @EE Cancel it. They are putting prices up 14.4% and you’re tied in
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David Hughes (@daveblueallover) reported
@EE Hi EE why is it I get no signal and I do mean none in Salisbury hospital I use there wifi because otherwise I'd be left with a dead phone
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Ghost 🏴 (@JRlovesxbox) reported
@EE Youve been charging me for a service your not providing me with anymore even know my contract has ended ?
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Tony Bailey (@albanianstokie) reported
@EE It is clear that there is a very large customer backlash against your enormous and cruel price hike. Does the business have any plan to address customer dissatisfaction and attempt to rebuild customer confidence in the company?
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Lee Magrs (@LMagrs) reported
@EE If you consider yourself a professional company, if you actually want to engage with people who are your customers, if you have social media to communicate. Stop ignoring us @EE Please stop looking down on us like were privileged to be In your debt.
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Iain Morrison (@yanic1965) reported
Received letter from @EE telling me my bill is going up 14.4% inflation plus 3.9% shamelessly exploiting people tied to contracts, corporate racketeering at it's worst, really tempted to tell them where to shove their contract after 23 years
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kaitlin (@kaitmilligan) reported
@EE im a new customer but i’m going to be switching the minute i can because i was misinformed when signing up and now i can’t even buy a phone from you when mine broke because of “the system”
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Sam ♡ (@slw91) reported
@EE Hi my partner and I have had no signal in our house for 2 days now. Literally nothing, no bars no 5g/4g. No reported outages either. What’s going on please?!?
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#WHUFC Foxall 🇺🇦 (@JonFoxall1) reported
@EE Hello, Could someone DM me with some help I need please?