EE Outage Report in Stanley, County Durham, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stanley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stanley, County Durham, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Sunderland, Prudhoe, Hebburn, Sheriff Hill, Chester-le-Street and Durham.
City | Problem Type | Report Time |
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Wi-fi | ||
Phone | ||
Phone | ||
Internet | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stanley, England
Latest outage, problems and issue reports in Stanley and nearby locations:
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David Parker (@davidparkersm) reported from Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Shaun Edge (@sedge1989) reported from Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Darren (@DarrenMorgan) reported from Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Raj (@engg_rky) reported from Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Amy McCord (@amymccordx) reported from Hebburn, England
@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
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Michael Young (@micky9nufc) reported from Lanchester, England
@EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier
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L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!
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Lauren Vardy (@LiiL_Laauren) reported from Sunderland Bridge, England
@EE your website is rubbish. I can’t login it’s so frustrating 😤
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Gav McElroy (@GavMcElroy) reported from Washington, England
@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
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Robert Reay (@RobertReay) reported from South Shields, England
My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards
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Ian (@ian_safc_1974) reported from Dunston, England
@scott_fcb @EE I’ve had same issue
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Laura Crawford (@lcrawford1983) reported from Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Paul (@PaulMan107) reported from Crook, England
@EE seem to be upgrading the network every couple of weeks. I gave no service.....again!
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Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Raj (@engg_rky) reported from Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Josh Stephenson (@jstep__) reported from Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David Hurren (@dhurren63) reported
@zsk Interesting article. My experience going to @ManUtd with an @EE phone for years is it’s a data black hole on match day. 5g phone hasn’t improved it.. I get nothing.. clearly other users do but not sure why it’s so bad. I can’t message , post , check BBC etc
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Lily (@lilsmwhite) reported
@EE no signal at all whilst abroad just says SOS in corner instead of signal
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Ash McNally (@ash_mcnally90) reported
Love paying for data roaming abroad and it not working @EE
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Sam_P (@PallaviciniSam) reported
@rbax73 @EE What dreadful, dreadful service - someone dying during a phone contract can’t be hard for companies to think through - surely EE can see the lack of humanity here?
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Noah Geeves (@noahgeeves) reported
@MarcAllera what happened to @EE?! Used to be so customer-centric and I was a huge advocate! Now, every deal comes with a catch, specifically designed to boost recurring revenue at the expense of customer benefit.
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Graeme Mackinnon (@GraemeMack) reported
@EE is there a network issue in Barnoldswick BB18 area? We are seeing calls dropping, not able to call and no Data. Can you advise ??
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Catherine (@NTMF4G_85) reported
@EE if I was to cancel my contract would the fees be able to be paid there and then or go on the last bill? And would the phone be able to traded in to help with cost?
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Plymouth Computers (@plymcomp) reported
@EE and having been on hold for over an hour, I get a recorded message saying that your office is now closed and the call disconnects. How ***£ing rude.
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James 🇬🇧 (@ItsJamesPowers) reported
So @SamsungUK replied they can't see anything wrong in the logs, I explained the issue was being able to make them before needing to reboot. @EE since you ain't doing anything to help I would like a deadlock letter as I can't continue like this my anxiety is in overdrive.
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charlotte callaghan (@HebronCharlotte) reported
@EE my husband sent back an order as he found a cheaper deal, paid £100 upfront, was told he would get a refund by Friday 11/11/22 - contacted ee every Friday since, again he was told the same thing again and again refund would be in his account on Friday! We have a complaint…