EE Outage Report in Stanley, County Durham, England
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The latest reports from users having issues in Stanley come from postal codes DH9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stanley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (29%)
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Total Blackout (15%)
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Wi-fi (11%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stanley, County Durham, England
The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Sunderland, Durham, Stanley, Chester-le-Street, Hebburn, Boldon Colliery and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Internet | |
| Durham |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stanley, England
Latest outage, problems and issue reports in Stanley and nearby locations:
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Chris Russ
(@chrisfruss) reported
from
Spennymoor, England
MyPlace update: There is a problem near Home which is taking longer than expected to resolve. We will continue to keep you updated. Contracts up in September and after 20 years it’ll be goodbye @EE .
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Symonds
(@DebbieLSymonds) reported
@EE yet another let down from you. A call from Rachel in the executive team that didn’t really know what she was calling about and told me I’m a domestic customer and I have a password, both wrong. I couldn’t be any more disappointed in you EE.
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Mohsin
(@MohsinP) reported
@paulchowdhry @EE Yaar you should've told @kevinbacon to sort it out I heard he's head of customer service there
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Louise
(@loumorcom) reported
@EE Nope. Second time this has now happened. The company is Enjoy, I don’t need help setting it up, I just want it delivered ASAP please!
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Kelly Lynch
(@LynchKelly) reported
@EE received a message from you re my contract coming to an end and upgrade options, follow the link in the message to see what’s available but keep getting a login error message, we’re working to fix this on app and web browser- any ideas?
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Alex S-S
(@ssAlex984) reported
@EE #GamingUnleashed Up Up Down Down Left Right Left Right B A
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Nadiaaaa
(@Nadz2626) reported
@UltraZippy @paulchowdhry @EE I was with Three for a 24 month contract, could never get signal, and if I did, it was extremely slow. Vodafone have good service in my local area but each to their own. Always buy online, you get 14 days minimum to return if you dont like it.
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Jazza
(@VanDerJazza) reported
@paulchowdhry @EE O2 - never ever had an issue izznet
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claire Marsh
(@marsh_1985) reported
@Becca_Masters @EE Hi I have been having the same issue with your site for 5 days now. Tried to live chat and contact them via the text option but they aren't working either. Went into a shop but deals aren't the same.
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Keith Pates
(@KeithCP2) reported
@EE Hi Rachel I am not bad Thanks Hope you are ok, yes it was because I did not recognize the number and afterthe energy scam in December I don't answer unknown numbers as ex-directory and tps registered, I checked who calls me and who called me they have nothing so I posted Thanks
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Connor
(@Connor17529176) reported
@EE I haven't received my amazon gift card for referring someone to pay as you go. Any help in getting this sent over?