EE Outage Report in Gateshead, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gateshead, England
The most recent EE outage reports came from the following cities: Hebburn, Chester-le-Street, Newcastle upon Tyne, Boldon Colliery, Sunderland, Consett, Durham, Gateshead, South Shields, Jarrow and Washington.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Phone | ||
Internet | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Shaun Edge (@sedge1989) reported from Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
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Laura Crawford (@lcrawford1983) reported from Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Amy McCord (@amymccordx) reported from Hebburn, England
@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
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ManicCollie (@maniccollie) reported from Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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Raj (@engg_rky) reported from Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Darren (@DarrenMorgan) reported from Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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ManicCollie (@maniccollie) reported from Cramlington, England
@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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David Parker (@davidparkersm) reported from Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Raj (@engg_rky) reported from Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Ian (@ian_safc_1974) reported from Dunston, England
@scott_fcb @EE I’ve had same issue
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Josh Stephenson (@jstep__) reported from Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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steve (@stevew_pfc) reported from Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Robert Reay (@RobertReay) reported from South Shields, England
My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Michael Young (@micky9nufc) reported from Lanchester, England
@EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gadget Girl 💙 (@gadgetgirl73) reported
@EE Not when connected to Wi-Fi. It’s definitely something going on with your network
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Ryan Scott Hamilton (@ry_nerdy24) reported
@EE So I've been on my PS4 trying to play GT7 and I have connection issues. I thought it was their servers but I also can't watch Prime Video due to connection issues. So what's going on EE?
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kiandro (@KIANDR0) reported
@EE fix up mate bread down the drain
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MTK Towlson (@TowlsonAE) reported
@EE @wtf___laura HI @EE so its a problem with certain services, i can't connect to epic games, and alot of people cant connect to amazon prime and other services
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Darling Porsha (@P0RSH4AYZ) reported
@EE Having issues with connections
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Subvert City (@SubvertC) reported
@EE I'm a network engineer I don't need troubleshooting tips but thanks. What I would like, along with everyone else is an acknowledgement that there is an issue and that @EE are doing their best to resolve it in a timely manner. Making people queue on the phone isn't helping
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Mark Rees PT (@markreesPT1970) reported from Barry, Wales
@joeyc773 @EE Had the same problem and went back to factory settings and still not connecting a shameful state of affairs
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Phil (@CrazyPilf) reported
@EE having similar issues as a lot of people here, internet is fine on pc and mobiles but amazon echo and games consoles aren't connecting
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Michelle Birkby (@michelleeb) reported
@ActualGilly @EE I just contacted amazon and they’ve told me there is an issue and they’re working on it now, should be fixed in a couple of hours they say
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Siann (@sianellis) reported
@EE I think you might need to stop telling everyone to “turn it off and on again” and recognise you’ve got an EE-wide broadband issue. Why don’t you tell us what the problem is and when it will be fixed?