EE Outage Report in Gateshead, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gateshead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (45%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gateshead, England
The most recent EE outage reports came from the following cities: Sunderland, Gateshead, Newcastle upon Tyne, Cramlington, Consett, Wallsend and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Cramlington |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Evans
(@GregEvans1907) reported
@EE no signal again in the selby area. This hasn’t improved since I was last in touch mid December. Can you tell me if this network will be reliable again (as it has been for many years)? Alternatively can you provide a contact number for me to enquire about cancellation? Thanks
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Gurpreet Gujral
(@GurpreetGujral2) reported
@EE hi, I’m abroad and unable to make or receive any calls. Data works fine as I have the roaming day pass. Every time I dial I get played a message that outgoing calls are barred on my number. Please can you help? 😩
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Danny Simpson
(@dannysimpson778) reported
@EE @autoalex Decent customer service and to honour your commitments in your contracts.
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Philip
(@HG_Philip) reported
@EE Hi, I have been trying to update my password on the app but although it says I will be sent an email to change it, the email never arrives. And yes, I checked my spam.
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Paul Gregson
(@gpaulg37) reported
@EE Any chance someone can answer the phone or when you get through not pretend to deal with your issue and hang up?? Thanks
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c.h
(@ch44345188) reported
@EE hi all I am thinking of joining ee soon but I do need to know a few things first. 1, is the app fully accessable using the iPhone with voiceover. 2 do you support the Apple Watch series 5 so I can receive calls when the phone is switched off(as a standalone device).
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Miss Marple
(@MissMar12769930) reported
@WeAreOpenreach I spoke to an Openreach engineer who said there is no problem- loads of engineers available. Yet you & @EE blame it on Covid? That’s just lazy & patronising.
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🔲 Creative Director: Trained by BJ Fogg. (Handy.)
(@mikecoulter) reported
Dear @EE You just lost my business: Forever: 1. Your website made it too difficult to upgrade or do simple account stuff. 2. You telephone support is [ironically] useless. 3. The passive/aggressive 'please don't leave' call pissed me right off 4. Your Kevin Bacon ads are crap.
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Hold #713
(@L29DAK) reported
Gotta wait 24hrs for service to resume on my new phone. Bummer. On another note, @EE you should give Kanika from Tech support live chat a raise. V helpful compared to the other two agents I spoke to 😬
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Lee Stoker
(@leestoker1984) reported
@EE Day 17 offline. We were told yesterday afternoon it was definitely being fixed yesterday. Wasn’t fixed, called that night, told the handler had just lied to us and it was never going to be done yesterday. Spoke to a manager who advised they’d call us today at 10am - no call.