EE

EE Outage Report in Gateshead, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Gateshead, England 06/06/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Wallsend, Gateshead, Hebburn, Chester-le-Street, Durham, Consett, Whitley Bay, North Shields and Houghton-Le-Spring.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet
United KingdomGateshead Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • juliecigman Julie Cigman (@juliecigman) reported

    @EE We need a direct line, your 0800 number keeps us holding on and keeps sending us to different departments. We’ve now been told the internet has been switched on but it’s not working. We need to speak direct to a manager.

  • EmmaHoareau Emma Hoareau (@EmmaHoareau) reported

    @EE being added to a bad customer service feeling isn’t great for them either

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • Reenee125 Reenee (@Reenee125) reported

    @EE hi there just noticed I’m only getting 3G never had that issue before - are there any problems in Chelmsford area ?

  • abass99 Yummy (@abass99) reported

    @EE called in today but just been advised I have to wait for a call back, quite disappointed on the customer service from a firm who prides itself of providing best customer experience

  • Neurotypecast Darran (@Neurotypecast) reported

    @EE I suppose I was hoping for something like "Yeah, a meteor hit the junction box and a commune of rats have gained sentience. They're preventing our engineers from getting a good look at it", something I can say "fair enough, I can wait" to or look forward to some defined fix date.

  • Neurotypecast Darran (@Neurotypecast) reported

    @EE The issue here is that on your own network checking service these issues/faults are already documented and allegedly resolved. As I have previously stated. You (EE) are flagging up the problems, they are just persistent leaving me with a weekly average speed of 1mb/s.

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @EE That’s not the point. You are the only network that prevents the use of the phone

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @EE I love how when you realise you have nothing to back up an argument and know you are right you just ignore the customer, that’s not really acceptable customer service is it

  • StuartEaves1 Stuart Eaves (@StuartEaves1) reported

    @EE went to Brighton store today for a upgrade,waited an hour,was number 1 in the queue, sales representatives were just chatting to their customers for ages,about all different things,not just to upgrade your phone,other people went in front of me even though I was next,poor