EE Outage Report in Gateshead, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (29%)
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Total Blackout (15%)
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Wi-fi (11%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gateshead, England
The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Sunderland, Durham, Stanley, Chester-le-Street, Hebburn, Boldon Colliery and Consett.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
Phone | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Ian (@ian_safc_1974) reported from Dunston, England
@scott_fcb @EE I’ve had same issue
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Raj (@engg_rky) reported from Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Raj (@engg_rky) reported from Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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steve (@stevew_pfc) reported from Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Eddy39 (@eddygraham39) reported from Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Laura Crawford (@lcrawford1983) reported from Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Liam (@L17aamLiam) reported from Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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John Adams (@Johnad25) reported from Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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ManicCollie (@maniccollie) reported from Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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ManicCollie (@maniccollie) reported from Cramlington, England
@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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steve barnes (@stegley1981) reported from Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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John Adams (@Johnad25) reported from Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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David (@davidhorsefield) reported from Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Vee Collins (@veecollins) reported from Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Shaun Edge (@sedge1989) reported from Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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John Adams (@Johnad25) reported from Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Symonds (@DebbieLSymonds) reported
@EE yet another let down from you. A call from Rachel in the executive team that didn’t really know what she was calling about and told me I’m a domestic customer and I have a password, both wrong. I couldn’t be any more disappointed in you EE.
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Mohsin (@MohsinP) reported
@paulchowdhry @EE Yaar you should've told @kevinbacon to sort it out I heard he's head of customer service there
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Louise (@loumorcom) reported
@EE Nope. Second time this has now happened. The company is Enjoy, I don’t need help setting it up, I just want it delivered ASAP please!
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Kelly Lynch (@LynchKelly) reported
@EE received a message from you re my contract coming to an end and upgrade options, follow the link in the message to see what’s available but keep getting a login error message, we’re working to fix this on app and web browser- any ideas?
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Alex S-S (@ssAlex984) reported
@EE #GamingUnleashed Up Up Down Down Left Right Left Right B A
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Nadiaaaa (@Nadz2626) reported
@UltraZippy @paulchowdhry @EE I was with Three for a 24 month contract, could never get signal, and if I did, it was extremely slow. Vodafone have good service in my local area but each to their own. Always buy online, you get 14 days minimum to return if you dont like it.
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Jazza (@VanDerJazza) reported
@paulchowdhry @EE O2 - never ever had an issue izznet
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claire Marsh (@marsh_1985) reported
@Becca_Masters @EE Hi I have been having the same issue with your site for 5 days now. Tried to live chat and contact them via the text option but they aren't working either. Went into a shop but deals aren't the same.
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Keith Pates (@KeithCP2) reported
@EE Hi Rachel I am not bad Thanks Hope you are ok, yes it was because I did not recognize the number and afterthe energy scam in December I don't answer unknown numbers as ex-directory and tps registered, I checked who calls me and who called me they have nothing so I posted Thanks
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Connor (@Connor17529176) reported
@EE I haven't received my amazon gift card for referring someone to pay as you go. Any help in getting this sent over?