EE outages and service status in Gateshead, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Gateshead, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jun 2, 11:59 AM GMT+1.
- Internet (60%)
- Phone (40%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gateshead, England
The most recent EE outage reports came from the following cities: South Shields, Gateshead, Newcastle upon Tyne, North Shields, Stanley, and Blaydon-on-Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 South Shields
|
Phone | 3 days ago |
|
Gateshead
|
Internet | 3 days ago |
|
Newcastle upon Tyne
|
Internet | 6 days ago |
|
North Shields
|
Phone | 10 days ago |
|
Stanley
|
Internet | 13 days ago |
|
Newcastle upon Tyne
|
Phone | 1 month ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, EnglandI don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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Paul Rackstraw (@rackysafc) reported from Washington, England@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Michael Young (@micky9nufc) reported from Newcastle upon Tyne, England@BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!
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steve (@stevew_pfc) reported from Cramlington, England@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Patrick Rice FCMI (@Patrick_Rice) reported from Blaydon-on-Tyne, England@EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!
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L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!
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Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England@EE Wifi Calling still not working.
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Michael Young (@micky9nufc) reported from Lanchester, England@EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier
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Vee Collins (@veecollins) reported from Newcastle upon Tyne, England@ob999666 @EE @EE is indeed down, big UK outtage
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John Adams (@Johnad25) reported from Durham, England@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England@EE So if I took a new plan out as an existing customer would I get the same?
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Richie Veitch (@richieveitch) reported from Newburn, England@EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!
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Liam (@L17aamLiam) reported from Gateshead, England@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Leetham (@leetham_paul) reported@EE Many thanks for your reply but the issue has now been sorted & restrictions removed. It was an error made by your billing department & so I was told a missing zero of my credit limit when it was redone
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mark allen (@mark_allen02) reported@ee our broadband doesn't work, trying to get you to help, get routed to diagnostic bot then told this may incur a charge. Surely this isn't right?
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Luke (@lukey_jt91) reported@EE I am fed up of losing signal every time I leave the house.
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Jim C (@Showmethetears) reported@EE Sadly the cottage I'm staying in has we WiFi on sim dongle so it doesn't work. Luckily I can connect in the pub to check messages but I'm not ringing customer service from a pub when surely you can just check your system and drop me a DM
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Lennox Richardson (@lennyrfc) reported@EE I’ve just tried ringing my local garage to book my car in for a service - the mechanic struggled to hear me (one bar of signal strength on 🇬🇧 best network?!) so what’s the issue?
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caitlyn1972 (@AlwaysAnAngel72) reported@EE waiting for my new phone which should have been here yesterday but was a problem with your end. It was sent yesterday but I don't have an order number to track it fully. How do I get this please? I got the text from DPD but it's just stuck at Morley Depot.
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Shaun Adams (@shaundadams) reported@EE Guides tell there is no current plan for FF broadband to my property. Openreach tell me “building in this area in the next year”. No fixed plan just a time frame that moves forward. HELP!
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Robert Melvin (@Melvin23Rob) reported@EE Despite your helpful Tech 1 team telling me my problem with you activating my Apple TV trial without actually giving me any means to actually use it was in hand and elevated to Tech 2 - the call back and resolution in 24 hrs still hasn't happened. Not very good really!
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Equilan (@Equilan) reported@EE any further advice that doesn't work @EE?
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Shaun Adams (@shaundadams) reported@EE This doesn’t help. There is no guidance advice just a vague claim. I cannot trust the information provided. I was offered a call from EE, I provided my details and have heard nothing. Given the size of your organisation this all reflects very poorly.