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EE Outage Report in Gateshead, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, Consett, Durham, Gateshead, and Jarrow.

CityProblem TypeReport Time
Chester-le-Street E-mail 11 days ago
Newcastle upon Tyne Phone 16 days ago
Sunderland Internet 18 days ago
Cramlington Phone 22 days ago
Sunderland Internet 23 days ago
Prudhoe Phone 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • panicdragon8784
    Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • tempersmith
    shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • jacwiljam
    Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • geemiller71
    Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • rackysafc
    Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • laurafarrow91
    Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • suemetty
    Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • jshield1988
    jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • matt3lee
    Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • IamBurnPhoto
    Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • wjc_14
    Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • GeoffWadeSwim
    Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GobbyJack
    Gobby (@GobbyJack) reported

    @EE Hi, I’m currently on my way to work. We are having terrible problems with the internet dropping out repeatedly and dropped calls while at home. It’s frustrating and annoying and it is effecting me receiving work as I rely on the the phone as do we both

  • jamieyoung2010
    jamie (@jamieyoung2010) reported

    @ee Hi! What are the issues with signal in Newcastle Upon Tyne? I've checked both my work postcode and home postcode and it's been saying for days they are working on it. I have very very poor signal, unless connected to wi-fi - which isn't ideal when I'm not home. Thanks!

  • Ryac
    Ryan O'Sullivan (@Ryac) reported

    @EE fancy picking up the phone. Trying to get my price to cancel my contract. On hold for 20 mins!

  • shmergel
    Shmergel Flonk (@shmergel) reported

    @EE I don’t need a hand with this. It’s just such a rubbish signal in Lancaster city centre despite what the signal strength looks like.

  • shmergel
    Shmergel Flonk (@shmergel) reported

    @EE LA1 1NB. But basically most of LA1 1 is always poor.

  • LiToast
    Princess Space Catt 💙 (@LiToast) reported

    Best uk internet supplier for reliability? Since moving house our @bt_uk / @EE “unbreakable” wifi has been down for a solid week and they have told us if we want to break contract to switch we won’t be penalised as a result

  • SteJones999
    Ste Jones (@SteJones999) reported

    @EE - Getting through to your contact centre is unacceptable. 20 minute wait and then disconnected. Why can you not cancel via website/chat? Can someone please call me?

  • shmergel
    Shmergel Flonk (@shmergel) reported

    @EE Well maybe you could ask the engineers to find out why it’s always such a poor data service in Lancaster city centre?

  • socahtoah_
    socahtoah_ (@socahtoah_) reported

    I've been to more than 40 countries, so I've used a fair share of cellphone operators. My mobile internet reception via @EE is by far the worst. Unbelievable...

  • KatieJ_UK
    Katie J 🐝🏳️‍🌈🦦🦥 (@KatieJ_UK) reported

    @EE I’m very disappointed with ur company I’ve been a customer from when u first took over t-mobile and I’m due a upgrade and get told oh we can’t do price match with other companies and can’t make the contract cheaper it will cost u £50 a month so loyalty means nothing now days