EE Outage Report in Wallsend, Borough of North Tyneside, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wallsend, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wallsend, Borough of North Tyneside, England
The most recent EE outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Washington, Gateshead and Hebburn.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Phone | |
| Washington |
Phone | |
| Gateshead |
Internet | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
EE Issues Reports
Latest outage, problems and issue reports in social media:
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DPawsonGas
(@DpawsonGas) reported
@EE @rootmetrics Hate to say it but you 4g has become a lot more unreliable/droppy. 4G is fast enough, its not all about speed would be nice to have a reliable network
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Kenny Waste
(@kennywaste) reported
@EE in Oct 2020 our local mast was taken down so we have been left with no service at our Head Office & neither have @RoyBraidwoods. Our communications provider are being ignored by their a/c managers at EE and we are receiving no updates...
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Mike Hewitt
(@mikebhewitt) reported
@EE What if I didn't have home wifi? Seriously not the answer I was hoping for. I have been a customer for a long time but to suggest I use another providers service, as your substandard offering is letting me down, is an absolute joke. #keepcustomersinformed NOT!!
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Andrew Beaven
(@andybaggie) reported
Is there a problem with @EE broadband?!??! My internet has been going off and on all morning!!! Not good when I've got 3 kids home schooling!!!
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Anna Spencer
(@spanspence) reported
@EE tried using chat today as been having major signal issues, constantly said not available to help and to ring, on hold for ages while being told to use the chat and online help, then signal drops again...help!
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Michael Barker
(@michael_barker) reported
Dear @EE . Thanks for removing the ability for group chats without notification. Only found out today this was disabled from 31 Jan as I was trying to arrange an important work meeting. You really have no idea about customer service. Will be cancelling at the end of my contract.
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Kane Maloney
(@_kanemaloney) reported
@EE It appears to be an issue with both. Just checked and it’s an issue in the area. I have signed up for SMS updates now to keep up to date with when it is resolved. Currently just says “taking longer than expected to resolve”
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Michael Barker
(@michael_barker) reported
@EE But you just turned it off without informing the customer who DO use it (like me). Third party apps I have to pay for, and don't integrate nicely with the phone. Utterly ridiculous decision and utterly appalling way of treating customers.
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pavlin yankov
(@paulondon666) reported
@EE The network is fine. Your customer service and billing department are badly run.
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Brian
(@TheFifthDoctor) reported
Looks like I’ll be sticking with the iPhone X and it’s awful camera for ca while yet. Eligible for upgrade with @EE but prices are frightening for a comparable device! Maybe time to change provider