EE

EE Outage Report in Wallsend, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Wallsend, Borough of North Tyneside, England 12/15/2025 05:50

December 15: Problems at EE

EE is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Washington, Sunderland and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Phone
United KingdomSunderland Phone
United KingdomWashington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • edccraig Edward Craig (@edccraig) reported

    @ee really struggling to get Large screen subscription for BT Sport – bit annoyed about how hard you're making it. Please can you help!

  • ainnamani Anthony Nnamani (@ainnamani) reported

    @EE How do you protect vulnerable people by increasing their bills, I would like to see the maths, so what happens when inflation goes down, you seem to have skipped that

  • juroberts_julia Julia Roberts (@juroberts_julia) reported

    @lucy_anne88 @EE @ThreeUK Took me four calls to cancel mine due to being repeatedly cut off. They said they do call back if it happens but I wasn't convinced. I just kept phoning them back. Terrible service.

  • kickoffthecover Sarah Neri (@kickoffthecover) reported

    @EE I am fed up. I can not get through to you. Your phone service puts me through to an automated system which then send me texts with links and NO capability of speaking with you. It's not okay. How do I speak with someone?????

  • KayleighGJoyce Kayleigh Joyce (@KayleighGJoyce) reported

    @EE Hi im trying to set up a EE Dongle however setting it up is a pain in the ***! Any help please?

  • OnthebeatPete1 On the beat Pete (@OnthebeatPete1) reported

    @albanianstokie @EE Totally agree, the arrogance of the customer service person I spoke with was appalling. I really hope this gets highlighted. I will contact Martin Lewis to see if he can do a piece on this

  • dazyoungs Darren Youngs (@dazyoungs) reported

    @EE Just curious to know are you intending on ripping off customers like @O2 @virginmedia are with unethical, unfair and quite frankly absurd price increases? Looking for a new network as O2 service is garbage yet they feel a 17.3% price increase is fair!

  • Buzzboy2000 Buzzboy (@Buzzboy2000) reported

    @EE @albanianstokie Joe your network is **** where I am , signal so poor it's a joke ....like you and EE ...... Expensive Everytime!

  • lizzie_iveson Lizzie Iveson ♕ (@lizzie_iveson) reported

    @EE I need help with roaming please!

  • kuatoring Omaru (@kuatoring) reported

    So glad that @EE charged me £70 installation fee for a service that one week later is still not resolved, also not replying to tweets asking for a status update. Typical of companies to give zero ***** once they have your money