EE Outage Report in Wallsend, Borough of North Tyneside, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wallsend, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Wallsend, Borough of North Tyneside, England
The most recent EE outage reports came from the following cities: Cramlington, Sunderland, Newcastle upon Tyne, Stanley, North Shields, Consett, Gateshead, Jarrow, Seaham and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington |
Phone | |
| Sunderland |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Stanley |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David Wheatley
(@davwheat_) reported
Thankfully the UK is starting to deploy the 700 MHz spectrum, but for 5G usage. The reasoning behind it is to provide good 5G coverage as quickly as possible, but 4G 700 MHz may have been a better option, especially with @EE's Emergency Service Network.
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laura maidment
(@lannadle) reported
@EE Hi im in treforest currently and I have no signal on my s21 ultra with ee, Ive had to turn on wifi calling to be able to make or take calls. When its off, I cant hear others but they can me, is there an issue in the area?
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SamShaw94
(@SamShaw94) reported
Bit naughty of @EE, plaster all over their app your eligible for an early upgrade for being a "loyal customer". In reality, they're fighting to source as many Samsung S20's as possible to sell good as new. Nothing to do with being a loyal customer.
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Jay Collett
(@JayBox325) reported
@EE been charged £50 more this month but I can’t log into My EE to see why. And I’m not receiving any password reset emails either. I’ve never had a good experience using this service.
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Kimberley O'Connor 🏳️🌈
(@kimmeh83) reported
@EE is your mast down in the #Beverley area? No network at all. Can only use when connected to wifi. Connection has been poor for a while now
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JC
(@JamesConlon_) reported
My small win for today is I was paying far too much for my phone bill - managed to save a whopping £64 on my contract and now paying £20 a month. Massive thanks to Simon @EE Newcastle call centre for his help
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Parody (Roj) - He/Him
(@RojParody) reported
My old phone is no longer covered by a LIFETIME WARRANTY because I've upgraded? The day BEFORE I get my new phone? That's not how "lifetime" works @EE. I'm beginning to wish I'd have left for a other network.
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paul macready
(@duklaprm) reported
@EE just had a message saying maintenance work coming. Hopefully that will help me get 4G in my house.....
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David Winch
(@davidwinch) reported
@EE Just switched to giffgaff (service from O2 - mast behind Fire Station!) Took number with me. Half EE price and a strong signal whole time. Now I can make calls whenever I like, texts are sent as soon as I hit send, and phone pings as soon as WhatsApps and texts are sent to me.
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Stoker
(@thelandtrout) reported
@EE Is it correct that when a customer upgrades they have to pay for two contracts on the first month?