EE outages and service status in Wallsend, England

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wallsend, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wallsend, England

The most recent EE outage reports came from the following cities: Hebburn, Sunderland, Jarrow, North Shields, South Shields, Gateshead, Newcastle upon Tyne, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Hebburn	Internet	1 day ago
Sunderland	Wi-fi	3 days ago
Jarrow	Phone	10 days ago
Sunderland	Phone	16 days ago
North Shields	Phone	25 days ago
Sunderland	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

• 
  Louise (@RobbyRSSRobot) reported 6 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 7 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 9 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Mr395008 (@Mr395008) reported 11 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 16 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Panicdragon8784 (@panicdragon8784) reported 20 minutes ago from South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

• 
  shaun smith (@tempersmith) reported 22 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Rockcliffe Files (@RockcliffeFiles) reported 23 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Raj (@engg_rky) reported 25 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  TheGingerDigest (@DougJBacon) reported 29 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 30 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Michael Young (@micky9nufc) reported 33 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  Jac Wilson (@jacwiljam) reported 34 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Gemma Hall (@Gemma_Hall25) reported 38 minutes ago from Stanley, England

  @EE is EE network down in #DH9 #CoDurham

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 39 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 43 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 51 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Gav McElroy (@GavMcElroy) reported 58 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  steve (@stevew_pfc) reported 58 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 59 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nathan Astley (@chebbzzx) reported 6 minutes ago

  @EE your Wi-Fi is awful

• 
  BROTHERLYY (@Oj_jman) reported 7 minutes ago

  @EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again

• 
  Justine Clement (@JustClembo) reported 9 minutes ago

  @bt_uk what an absolute disgrace of a service you’ve ‘given’ my 84yr old parents moving house from Wales to Selsey. It has been the single most stressful part of moving home & still not resolved. Between you & @EE you’ve stressed them to the hilt & they’ll be 4wks no internet

• 
  Jane Keywood (@Janeyk12) reported 11 minutes ago

  @EE I tried more than once, never managed to get a person without your automation ending the call and now raised a complaint as well. Not good enough, a vulnerable consumer would be highly distressed by this apauling service

• 
  DftguyUK (@BigGayDanxx) reported 15 minutes ago

  @EE spent ages on the phone with auto customer services. For it to end with you must text for this service and they ended the call. I do the text thing and get a response "we cant match your details to an account" So yeah.....useful service. WiFi signals been awful for days!

• 
  Mark Baldwin (@bloomsburykid) reported 17 minutes ago

  @EE Crap download speeds tonight. This is central London not some remote country location. There is no excuse for such a patchy service.

• 
  Andrew J (@Jeff_tweets) reported 23 minutes ago

  Hi @EE, I've been sent a contract summary of a new plan I took out with you, but I've had no confirmation of my order and my service has not switched from my current provider. It looks like my order was not processed, and now the same deal is not available. Please can you assist.

• 
  Yokenthwaite (@BayXXIV) reported 23 minutes ago

  @EE Can you please fix your service that I pay you to provide by contract. I have gone through all of your different avenues and no one can provide me with an answer as to what the fault is. The connection is spotty at best and drops out fully roughly every hour.

• 
  georgeinuk (@gjw70) reported 24 minutes ago

  Come on @EE, nearly 3 weeks of issues in the bath UK area. What's going on??

• 
  Ads (@Ads__W) reported 24 minutes ago

  @EE @philiprlittle Absolutely horrendous service. 5G is slower than dial up!