EE

EE Outage Report in Wallsend, Borough of North Tyneside, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Wallsend, Borough of North Tyneside, England 02/16/2026 07:40

February 16: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent EE outage reports came from the following cities: Gateshead, Cramlington, Newcastle upon Tyne, Consett, Jarrow, Seaham, Sunderland, Bedlington and Wallsend.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomCramlington Phone
United KingdomCramlington Phone
United KingdomCramlington E-mail
United KingdomCramlington Phone
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • nathanw91 Nathan Wilson (@nathanw91) reported

    @EE your customer service is genuinely shocking. I ring up to discuss the price increases from March 31st and I'm met with attitude from your team and their supervisor. I've always been an advocate for your company but this was just shocking

  • hhayylll Hayley Phillips👽 (@hhayylll) reported

    @EE Your customer service agents are awful and stop stealing from people - that’d be a good start x

  • Top_Gunner68 Keith (@Top_Gunner68) reported

    @EE disgusted with EE been with them 12 years and am due an upgrade getting told for S23 Ultra £101 per month when a new customer can get it for £67.50 a month I will be taking my business elsewhere o2 and sky lots cheaper

  • Cherisehosangw Cherise Williams (@Cherisehosangw) reported

    @O2 wtf is going on with your customer service? A mistake on YOUR side and I’ve been disconnected twice and I can’t get through to anyone? My accounts in credit everything. This is a joke. @EE I hope you guys are better as I’m moving over.

  • mgills78 Shell Gills (@mgills78) reported

    @EE yet again your service is rubbish now my daughters phone has no signal! This is why I left you! I'm paying for an absolute joke of a network! DON'T BOTHER MESSAGING ME YOU NEVER DO ANYTHING, sorry you do you lose a phone and blame me! Not recommend 😕

  • xNicoleKingx nicole (@xNicoleKingx) reported

    @EE absolutely disgusting raising my monthly plan by £10.22 because of inflation. You just lost a 25 Year customer!!!

  • cpswords Christopher (@cpswords) reported

    @the_lane_train_ @EE It sucks, but CPI was 10.5%. It was CPIH (Consumer Prices Index including owner occupiers' housing costs) that was 9.2%. It's stupid how a further 3.9% is being added this year because BT reported an increase in net profits in Sep 22 over 21. They say this is to cover costs.

  • dangrigg85 Dan Grigg (@dangrigg85) reported

    @EE I know it’s in the contract but inflation is at a false high due to many factors. Your increases are 3.9% + CPI. Will you drop the prices once inflation returns to normal levels? There’s no honest justification. Doubt you’ll find a single customer who would be happy with this!

  • graemecsquared Csquared (@graemecsquared) reported

    @EE anything happening affecting mobile coverage in EX33 North Devon? Currently got a broadband issue and relying on 4G mini hub… speed is awful upload between 0.2 amd 1.2 Mbs download about 6MBs

  • kiraherdman Kira Herdman (Legally) 🏳️‍⚧️ 🏳️‍🌈 🌹 (@kiraherdman) reported

    @ee putting prices up by 14% so as I was on a sim only monthly contract so moved to @ThreeUK. Maybe if you don't put prices up above inflation, I would have stayed. 4 years I was a customer.