EE

EE Outage Report in Wallsend, Borough of North Tyneside, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Wallsend, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Wallsend, Borough of North Tyneside, England 02/13/2026 08:10

February 13: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Wallsend, Borough of North Tyneside, England

The most recent EE outage reports came from the following cities: Cramlington, Newcastle upon Tyne, Consett, Jarrow, Seaham, Sunderland, Gateshead, Bedlington, Wallsend and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCramlington Phone
United KingdomCramlington Phone
United KingdomCramlington E-mail
United KingdomCramlington Phone
United KingdomNewcastle upon Tyne Phone
United KingdomCramlington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Wallsend, England

Latest outage, problems and issue reports in Wallsend and nearby locations:

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • stevew_pfc steve (@stevew_pfc) reported from Cramlington, England

    @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • danieljongraham Daniel Graham (@danieljongraham) reported

    @EE It’s just painful Peter. Never once have I not had an iPhone on release date 😩😭 quick to take the early upgrade fee but by the time it gets here it’s actually after my free upgrade now at this rate.

  • FinanceConrad Conrad Ford (@FinanceConrad) reported

    @EE I need to top up my son's £ balance using the 150 support number, but apparently the 150 number isn't working because he has no £ balance. How is that meant to work?

  • butterfly_pie Nikie Tweets (@butterfly_pie) reported

    @EE I am abroad trying to top up with a voucher I purchased and I can't even get a return message when requesting my balance...I need to top up, I have had no problems with this in the past

  • mark_a_ellison Mark Ellison (@mark_a_ellison) reported

    It would appear that customer service is still an optional extra with @EE this morning - this is beyond very very poor

  • danielle_yxo danielle 🍒 (@danielle_yxo) reported

    Hi been two days since I messaged you. Anyone able to help? @EE

  • CollieGoLightly CoCo (@CollieGoLightly) reported

    Been trying to upgrade my phone after it went through the wash 😳 The facility on the @EE website is awful. Thinking of changing my network - which ones do we like?

  • alisoncapel68 Alison Capel (@alisoncapel68) reported

    @EE why has my service not been switched over to new I phone 13 pro yet?

  • markjnewby that mark guy 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@markjnewby) reported

    I’ve DM’d you. Please help!! @EE

  • AndrewFishy1 Andrew Fishburn (@AndrewFishy1) reported

    @mhughesuk @EE The app eSIM download is broken and it’s honestly pathetic, I was told to either get a QR code pack or go into a shop to get it fixed, waste of paper if you ask me

  • BitchItsSpice Spice Lowery (@BitchItsSpice) reported

    I was told my iPhone 13 pro was coming Monday. It’s coming today! Thanks @EE this is what you call top service! #iPhone13Pro ##EE