EE Outage Report in Wallsend, Borough of North Tyneside, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Wallsend, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wallsend, Borough of North Tyneside, England
The most recent EE outage reports came from the following cities: Cramlington, Consett, Jarrow, Seaham, Sunderland, Gateshead, Newcastle upon Tyne, Bedlington, Wallsend and Washington.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
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David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Lewis
(@KatieKoo22) reported
Been no data service in my area since 1pm yesterday @EE give me a different reason everytime I manage to through no wifi till Monday and @bt_uk sent me a faulty mini hub. I just wanted a chilled weekend with the kids - I am not going to get it am I
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💙💛madman
(@vodosioskbaas) reported
@EE you can get it cheaper elsewhere with ee as a provider because they can obvioulsy sell access to they network cheaper to third parties than they will sell it to you. price gauging much? yes i think so. they are also unhelpful and cant price match till you say you are leaving
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Kelly/Kelsy
(@Kelsy_Welsy_) reported
@DrewParky @CoffeeCurls @EE £142 cancellation fee!? Jesus effing Christ! I've never had a good word to say about BT and this is why! Change supplier as soon as you can!
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That Baldwin from Virus. Alec, I think.
(@AlmightyPopcorn) reported
@EE any chance anyone could help? Spoke to an advisor yesterday and they set 2 Sims for me with a great deal. New 5G ones that would come through the post next week. But neglected to mention that our current Sims will be deactivated until we get the new ones.
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As the Crows Fly
(@MsBeatriceMay) reported
@EE No WiFi - tried on/off; set up buttons. Is network down in KY12 0LZ?
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QV_ZL
(@QV__ZL) reported
@EE Hey, our EE Router isn't connecting to the internet, it's just flashing in the router, Im unsure if you can help us. But if you can that would be great
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AndieMcO
(@AndieMcO1) reported
@steeders79 @EE Us too, @ee is there a problem?
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Matt Sparks
(@Matt_Sparks80) reported
@EE Is there a way to get the extra data I bought refunded? Thought that was the issue, but realized it wasn't once I found out it wasn't just me that was affected.
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Sam Lee
(@s4m_b) reported
@Ofcom help, I’m having massive issues with @1pMobile they provided me with a PAC which I gave to @EE who have said the PAC they have given me isn’t linked to the number I am trying to transfer. EE have quadruple checked it and 1P mobile won’t help just telling me to wait a month
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yvonne
(@yawnny) reported
@EE I need help and I can’t call