EE Outage Report in Wallsend, Borough of North Tyneside, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Wallsend, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Wallsend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Wallsend, Borough of North Tyneside, England
The most recent EE outage reports came from the following cities: Cramlington, Newcastle upon Tyne, Consett, Jarrow, Seaham, Sunderland, Gateshead, Bedlington, Wallsend and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Cramlington |
Phone | |
| Consett |
Phone | |
| Jarrow |
Phone | |
| Seaham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Wallsend, England
Latest outage, problems and issue reports in Wallsend and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.
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Panicdragon8784
(@panicdragon8784) reported
from
South Shields, England
Anyone else having problems with @EE mobile signal in #southshields
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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Mark.🇬🇧🇺🇦
(@19bootsy68) reported
from
Dunston, England
@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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🖤🤍ColetteHindmarch🤍🖤
(@XxXColette77XxX) reported
from
Gateshead, England
Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…
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Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Alex Mason
(@AlexMason000) reported
from
Whitley Bay, England
@EE Shite service as usual in #Tynemouth Don't know why I pay my bills
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Iam Burn Photography
(@IamBurnPhoto) reported
from
Whitburn, England
@EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?
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Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Ford-Barnes
(@danCbarnes) reported
@EE Guys, I've had basically no reception in CB6 for over a week now, and it had been highly erratic for a month before that. You're relying on my internet provider for me to make and receive calls, so why exactly am I paying you full price for a service I'm not receiving?
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Ian Hunt
(@ian19740) reported
@EE Reasons to avoid ee 1.Stupid waiting time to talk to customer services that done care 2. Uprage with them wait in all day and phone never comes (days work lost) 3. You call retentions even after they have failed you as a loyal customer only to be let down again ☹☹☹
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Helen Gray
(@helenjgray) reported
@EE come on - what is going on? We live in a remote valley and the mobile is our lifeline. Appears it was a big mistake to move from O2, at least they kept us informed of any issues. 6 days now with no signal - I hope there is going to be some serious recompense? #EE #O2 #mobile
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Jenni kb
(@idoutofcontrol) reported
@EE staff are all off having it away with old ladies cause they’re not answering phones Those poor Okd ladies of Gateshead are ref raw and chaffed. Someone call social services it’s a form of elder abuse
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MONIQUE
(@thatgurlmonz) reported
Spent over a hour on the phone to @EE trying to work out why I have been charged £55 extra on my bill 🙄….no have to wait 72HRS for a resolution 🙄
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Moggsy
(@_DMorris_96) reported
@EE why is your coverage so terrible, I spend half my day trying to get a decent signal on my phone with EE.
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CryptoSAFC
(@CryptoSafc) reported
@EE Hey. Yes they have given 12 midnight as an estimate, on Saturday, then Monday. Still no fix. Had to travel elsewhere to work from home. Dh6 postcode.
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Sandy Mathers
(@macteeth) reported
@EE Come on now @EE don't be shy...Congratulations on your award!! Still no phone service either, but that doesn't seem to matter to you.. :-D
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Lynn Hamam
(@HamamLynn) reported
@EE Hi, we have had no phone signal for the past 3 days. Do you have problems in the area? Postcode DL15 8GB Thanks
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Sue Coles
(@sue_coles) reported
@EE I purchased extended roaming to use my phone when in Australia. I was assured that it would work, but mine and my partner’s phones won’t connect to any Australian network. It’s unacceptable..I can’t contact you as I can’t call off my phone & your live chat doesn’t work! Help!