EE Outage in Seaham, County Durham, England

@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

@EE Internet down

@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

@EE Not bad how are you doing

Can’t watch the football again cause of @EE man, worst provider going

I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

@EE So if I took a new plan out as an existing customer would I get the same?

@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

@EE I’m on the phone to your customer service team at the minute if I don’t get any further forward I will thanks

@EE really poor service I placed an order on last Friday 18th everything was fine all in stock etc got advised it would be delivered today so waited in all day nothing has turned up so I ring and get told it’s out of stock yet it wasn’t when I ordered on Friday and payed 😡

@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

@EE looks like im moving networks. No help whatsoever

@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

@ob999666 @EE @EE is indeed down, big UK outtage

@EE But how come if I put my SIM card in an Android device I have no problem casting to my tv?

@EE hi, can someone please help with my bill? There’s two items saying ‘add to plan £18’, I have a Fitbit but there isn’t another device that I should be paying extra for aside from this, and I can’t work out what it is, so I’m concerned. Thanks.

@EE You're internet is that slow the Titanic hasn't even been built yet 🙄🙄

@EE since I know this won’t be seen till the morning, morning! I was hoping you could help as our wifi keeps going SUPER slow to the point I’m sometimes waiting 3/4 mins for websites to load plus vids are buffering which isn’t great since I have online lessons for college :/

@EE why has my landline number been swapped with a stranger? I STILL HAVE NO WI FI and now no number as Val up the road who I have never met called me on her number from my own number. She is elderly, isolating alone and has no contact with anyone now she has lost her number!

Let me cancel/terminate my contract. @EE Bunch of ****

Let me cancel my comtract. You ***** @EE

@MxnchMxgic @EE I've been a customer since 1995 or 96 when it was originally Orange, I'm sure I had a Motorola with a pull out plastic ariel it was the B's and E's 👍👍

How long is @EE going to be down for because I need to sort my phone asap

@EE Hello - I am looking to access my My EE account online to manage billing, but it seems to be down. Can you confirm if there are broader system issues, or if this may be an issue with my account specifically?

@JennyLangrick @EE Same here... Hull signal is atrocious!! Never mind 5g work... sort the basics first