EE outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Cramlington, Wallsend, Hebburn, Sunderland, Jarrow, and North Shields.

City	Problem Type	Report Time
Cramlington	Internet	22 days ago
Wallsend	Internet	1 month ago
Hebburn	Internet	1 month ago
Sunderland	Wi-fi	1 month ago
Jarrow	Phone	1 month ago
Sunderland	Phone	2 months ago

Community Discussion

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EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  Laura Crawford (@lcrawford1983) reported 5 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  Robby (@RobbyRSSRobot) reported 5 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Richie Veitch (@richieveitch) reported 8 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• 
  TheGingerDigest (@DougJBacon) reported 10 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 19 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 20 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  David Parker (@davidparkersm) reported 21 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 26 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 26 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

• 
  Raj (@engg_rky) reported 30 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  Luke Madden (@ifellintoawell) reported 33 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  pete kilty❗ (@petekilty) reported 33 minutes ago from Consett, England

  @EE So your answer is to try and sell me something, wow @EE for the win your just as bad as the people calling the number in the first place!!!!

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 35 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Elizabethwhite (@Lillybethwhite) reported 36 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Laura Pearman Headshots Photographer (@LPearmanPhotos) reported 37 minutes ago from South Shields, England

  @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

• 
  Iam Burn Photography (@IamBurnPhoto) reported 42 minutes ago from Whitburn, England

  @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

• 
  Louise (@RobbyRSSRobot) reported 44 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Steph. (@stephwales_) reported 47 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  shaun smith (@tempersmith) reported 49 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Warren ⭐️ (@ladgaga13) reported 60 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A.M (@myler717) reported 1 minute ago

  @EE my WiFi has went to the dogs. Help me out brother

• 
  Reece Sullivan (@ReeceSullivan1) reported 1 minute ago

  We have self driving cars, AI but I can't get **** all signal! Class @EE

• 
  Clare Hepworth OBE (@Hepworthclare) reported 2 minutes ago

  @EE None of the options set out in the menu cover my complex issue. I am effectively paying for a phone -18 months into a contract -which is unusable. The store not able to sort it. I had to buy another phone. I need to know your complaints procedure. Store manager - appalling.

• 
  Ellie In The Room (@RoomEllie) reported 5 minutes ago

  So, the only payment options with EE are giving free rein to take any amount from your bank with direct debit OR register your debit/credit card for @EE to drain your account at any time 🤔 Either option isn't putting #customers in control. #EE worst mobile provider @itvMLshow

• 
  Jean Morris (@jeannibea) reported 5 minutes ago

  @Hepworthclare @EE How dreadful. I'm with ee mobile for network & data only but since BT mobile moved to ee I’ve found Customer Service has dipped. I buy my phones from Apple outright & find it much more cost effective than having a mobile tied into an ee contract. Apple CS is superb. Good luck!

• 
  Les Cashmore (@LesCashmore) reported 6 minutes ago

  @EE I’ve made an appointment to speak with the branch manager next week, I will be making a formal complaint and taking the issue up with him and his staff will verify the hanging up on us. Why didn’t they phone the branch back or call us back? Why do I have to phone you again?

• 
  Beverley Rutter (@BeverleyRutter) reported 8 minutes ago

  @ee yet again we have poor coverage, but each time I check the app it says no problems in area. Well I’m stood with my phone in front window looking onto a mast and I have 1 4g bar. Clearly something isn’t working yet im still paying for a decent coverage/reception

• 
  Jack (@Jooby_) reported 14 minutes ago

  @ee why is your website so ****

• 
  Luke Marsh (@luke_marsh_) reported 17 minutes ago

  @EE what’s happening to your network? Nothing is working!

• 
  toby (@tobyryland1) reported 19 minutes ago

  @EE @Apple What is going on? A friends new iPhone 16 was crushed by a car in a carpark by someone else and you can’t do anything about it because no insurance.. even tho it can still be tracked and rings. They are still paying £65 a month for contract. Poor poor service