EE

EE Outage Report in Gateshead, England

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The latest reports from users having issues in Gateshead come from postal codes NE10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Gateshead, England 03/05/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Stanley, North Shields, Consett, Gateshead, Cramlington, Jarrow, Seaham, Sunderland and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomStanley Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNorth Shields Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • IamBurnPhoto Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HSwithers Helen Swithenbank (@HSwithers) reported

    @mouthwaite @EE Swap to Tesco Mobile, their customer services are the best and prices are good too.

  • s_skittleskhan 🇵🇸 Saira Khan 🇵🇰 🇬🇧 💙 (@s_skittleskhan) reported

    @mouthwaite @EE 02 isn’t any better. To be honest I can’t say any provider right now is bothered about customer services cause truth is you need a phone and your going to keep the contract till you can move and try another provider

  • KirstyS08105948 Kirsty Stewart (@KirstyS08105948) reported

    @Anderson86Sam @mouthwaite @EE It’s only slander if she believes or knows it to be false at the time of saying/writing it! In this case it’s not slander as she is writing of her experience. Also judging by the comments a lot of people have had poor customer service from EE so you seem to be the exception

  • GregFinlay GF (@GregFinlay) reported

    @mouthwaite @EE Regardless of their customer service, there are global shortages and delays on all things technology. 7 days is lucky, a lot of people are waiting much longer so a bit of patience is needed 👍🏻

  • Kirstiefk Kirstie (@Kirstiefk) reported

    @mouthwaite @EE I left EE after many years after my security was compromised by them and they didn’t want to act. Best thing I did. Awful company. Good luck

  • Kirstiefk Kirstie (@Kirstiefk) reported

    @wm4175 @mouthwaite @EE So expecting decent service and complaining if you don’t get it isn’t acceptable because they are nice to you - your opinion - but being an actress means she should accept bad service quietly otherwise someone accuses her of ‘privilege’! Riiiight....

  • 2fa37ad546984b0 Tasha T (@2fa37ad546984b0) reported

    @VermillionGecko @mouthwaite @EE I never said it did, I said that seeing this makes me feel sad purely because I've had great customer service when others clearly aren't receiving that and to me that's disappointing because we should all receive the same.

  • Kirstiefk Kirstie (@Kirstiefk) reported

    @LeeGrif53356557 @mouthwaite @EE That is similar to what happened to me and was when I found out how awful their security in looking after your personal data is. I ended up having to close my bank account and open a new one and involve the police as EE were shocking.

  • tony_surridge tony surridge (@tony_surridge) reported

    @mouthwaite @EE I've been with EE since they were created (T-mobile for years before that) and have never had an issue. The only complaint I have is the range available for upgrade, Nokia needs to be added as I prefer them..

  • mherts25 mherts25 (@mherts25) reported

    @mouthwaite @EE Tamsin, I know how frustrating these networks are. I've been with Vodafone fir 15 years and their customer service is awful. I think a lot of customer services are at a very poor standard. You have to complain so much to get anywhere and your on the phone for hours and hours 😠