EE outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Jarrow, Sunderland, North Shields, South Shields, Gateshead, Newcastle upon Tyne, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Jarrow	Phone	2 days ago
Sunderland	Phone	8 days ago
North Shields	Phone	17 days ago
Sunderland	Internet	28 days ago
South Shields	Phone	1 month ago
Gateshead	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  Bethany Henderson (@BCHenderson_xo) reported 13 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 14 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 14 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Gareth Miller (@geemiller71) reported 15 minutes ago from South Shields, England

  @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

• 
  steve barnes (@stegley1981) reported 15 minutes ago from Sunderland, England

  @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 23 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 23 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

• 
  Mr395008 (@Mr395008) reported 23 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Nicola Corbishley (@NicCorbishley86) reported 24 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  Louise (@RobbyRSSRobot) reported 25 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Darren (@DarrenMorgan) reported 27 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  lee major (not bionic) (@MajorManor) reported 31 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Jac Wilson (@jacwiljam) reported 34 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Stephen Hully (@HullyStephen) reported 34 minutes ago from Whitley Bay, England

  @EE Pity the signal is terrible

• 
  Eddy39 (@eddygraham39) reported 37 minutes ago from Craghead, England

  @EE submitted a complaint over a week ago via email. It’s not been answered.

• 
  Paul Rackstraw (@rackysafc) reported 42 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Elizabethwhite (@Lillybethwhite) reported 47 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 48 minutes ago from South Shields, England

  @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

• 
  Rockcliffe Files (@RockcliffeFiles) reported 52 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Michael Young (@micky9nufc) reported 58 minutes ago from Lanchester, England

  @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Watkin (@drw2803) reported 6 minutes ago

  @EE in my experience, there’s about 50% of Harrogate where there’s a signal but no internet. What’s going on?

• 
  Fred (@fred6279) reported 9 minutes ago

  @untzy @dcuthbert @EE If the SIM part of the contract is up or is monthly rolling then you can get out of that right now while still paying for the phone. I recommend Voxi for the best signal as that runs on Vodafone.

• 
  David Booth (@Boothy_4) reported 11 minutes ago

  @BeneyHewson @EE Same issue. Looks like a widespread issue after searching on here.

• 
  n (@nigsnooker) reported 11 minutes ago

  @neilrgreen @EE Same re signal for me i joined EE and the signal is the worst ive ever had

• 
  Pete Searle (@PeterSe38295412) reported 13 minutes ago

  @EE I was also promised a call by Tuesday at 11am and that never happened. Im cancelling the service, but I wish to speak to a manager, as its now becoming a legal matter which I am trying to avoid.

• 
  David Booth (@Boothy_4) reported 16 minutes ago

  @clairemul87 @EE Same issue!

• 
  Heading 270 🇬🇧 (@Atco64) reported 20 minutes ago

  Of course I missed the England equaliser 😡 @EE I want to terminate NOW and I want my money back #ShitEETV

• 
  ALittleWren (@ScottishWrenLou) reported 25 minutes ago

  @EE Your broadband service is rubbish. It frequently drops out and tonight it dropped out half an hour ago and has still not come back. And the 4G backup is useless as it doesn’t work. Really fed up with this now.

• 
  Alun Morgan (@Broomrig) reported 27 minutes ago

  @EE I seriously doubt it works for anyone. Please do as I have asked and log a fault on your network in NE65. I’m not the only one experiencing problems, the area Facebook page has many similar reports.

• 
  Ryan Earley (@earleylad) reported 28 minutes ago

  @EE I purchased a tv from you it’s turned up broken how do I speak to someone about this ? I’m not a member I just brought it outright tried the website and the +44 330 123 1105 number but no correct options