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EE outages and service status in Gateshead, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Gateshead, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Apr 7, 2:29 PM GMT+1.
  • 33% Internet (33%)
  • 33% Phone (33%)
  • 17% E-mail (17%)
  • 17% Wi-fi (17%)

The latest reports from users having issues in Gateshead come from postal codes NE9 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Gateshead, Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, and Consett.

CityProblem TypeReport Time
Gateshead Wi-fi 3 days ago
Chester-le-Street E-mail 16 days ago
Newcastle upon Tyne Phone 21 days ago
Sunderland Internet 23 days ago
Cramlington Phone 27 days ago
Sunderland Internet 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • jshield1988
    jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • matt3lee
    Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

  • MichaelChapmanJ
    Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • weeweegie
    Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • XxXColette77XxX
    🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • AbitofCharlieb
    Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • geemiller71
    Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • janade1
    Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • DougJBacon
    TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

  • laurafarrow91
    Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • HullyStephen
    Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • AelyMcKeon
    Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

  • Paula_H25
    paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • tempersmith
    shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • amymccordx
    Amy McCord (@amymccordx) reported from Hebburn, England

    @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • blown_ranger
    Craig Taylor (@blown_ranger) reported

    @EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me

  • cARacTac
    Dean Phillips (@cARacTac) reported

    "I’m sorry I can see that your issue has already been escalated to the relevant team, they are working on this issue with @bt_uk Hopefully, it will be resolved soon. Please contact us tomorrow for an update." @TalkHomeUK @EE more lies from the 3 bandits

  • Mattyyy_YMCMB
    Mattyyy (@Mattyyy_YMCMB) reported

    @EE Hi. I’ve just gone onto the EE app and there are random phone numbers appearing on my account? When I should only have 2 associated numbers with my account. Is this a bug? Or the app is having issues?

  • DaddySiman
    Simon Tomlinson (@DaddySiman) reported

    @EE I'm trying to top up my son's phone but the app won't load up the correct section and the online tool isn't working, keeps asking for my address multiple times on the same form. Help would be appreciated

  • ejefc28
    UTT (@ejefc28) reported

    @Arsenalkid717 @England @EE Retard

  • theSolCinema
    Sol Cinema-World's smallest mobile picture house (@theSolCinema) reported

    @EE Service in Swansea is diabolical this year. What is occurring EE?

  • Welsh_Villa
    WelshVilla (@Welsh_Villa) reported

    @AlabroElisha @England @EE Ye I dont like him.big headed. You only say he was player of te match because you support Chelsea. He has No respect. Thats my opinion lol. Dont like it , I dont care. I dont rate him.

  • owlsfan4eva
    ALL WEDNESDAY RNT WE (@owlsfan4eva) reported

    @CronoYellow27 @EE EE having a lot if issues today I can’t access my account via app or safari

  • blown_ranger
    Craig Taylor (@blown_ranger) reported

    @EE you gave DPD the wrong mobile number for my delivery therefore I didn’t get the PIN. The same will happen again tomorrow unless you correct this. Can a person and not a useless virtual assistant or IVR DM me to fix this

  • ghostinzyn
    jessica (@ghostinzyn) reported

    @EE we’ve had no internet for two days now, why do we bother paying for a service that’s absolutely useless?! a little breeze outside and the wifi is gone!!