EE Outage Report in Gateshead, England
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The latest reports from users having issues in Gateshead come from postal codes NE10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gateshead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Gateshead, England
The most recent EE outage reports came from the following cities: Stanley, Newcastle upon Tyne, North Shields, Consett, Gateshead, Cramlington, Jarrow, Seaham, Sunderland and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
 Stanley |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| North Shields |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Consett |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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David Parker
(@davidparkersm) reported
from
Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Denise Michelle
(@DinElleBlogs) reported
@EE WHY THE HELL HAVE I BEEN CHARGED £20 FOR CALLING YOUR BROADBAND NUMBER ON 0844 873 8586 TO DISCUSS THE **** BROADBAND I HAVE WITH YOU FROM MY EE PHONE!!!! I WILL CANCEL EVERY CONTRACT I HAVE WITH YOU OVER THIS!
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Sarah
(@sarah_stars) reported
So fed up with this week already. 2 MONTHS AGO @EE arranged for my broadband switch to @bt_uk everything I received said switchover date was yesterday, *** to be sent 2 days before. Hub arrived Friday, waited all day for switch confirmation, never came. Awoke this morning to find
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Gareth Coates 💙
(@GarethECoates) reported
There is something wrong with the charging port; no obstructions within it, no damage. It just doesn't work properly. Why, @EE, should I be out of pocket? The Tech team offered me account credit for the burner; surely they should cover the policy excess?
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Wheezy S Baby
(@simjanduovo) reported
@Krish_the_mish @O2 @EE Literally I’m a brand new customer with them and I wanna switch already 🤬
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Mike Raath
(@steenbras) reported
Here's an idea @EE - self-provisioning for eSIMs. Let the user request an eSIM swap - commit to an additional charge - then provide them with the QR code on the web portal. No need to post, reduce inbound calls, happy customer, win/win.
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Mike Raath
(@steenbras) reported
@EE Yes I understand that :) My suggestion is that this could be done via your web portal - instantly - without the need for the 1 day delay from ordering to receipt of the pack. You could generate the QR code in the secure environment of the self-service portal.
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Gareth Coates 💙
(@GarethECoates) reported
Additional point: I pay @EE almost £100 per month across 2 lines, I should be able to rely on them. Instead, I spent more than half an hour going round in circles; my handset has 12% charge and I'm no nearer a resolution.
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Mark Crake
(@Crakey_Snr) reported
@EE once again ee service is poor. Something really needs to be sorted. 1-2mbps phone or 4gee router. Please sort it I need it for work. 😩
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Bluejabba
(@Chrisledger10) reported
@EE I have made an official complaint as the representative told me a number of untruths, and in subsequent calls I have been given false information, which I am extremely upset about, as I am disabled and needed the plan to help me function on my crutches whilst trying to walk
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Gareth Coates 💙
(@GarethECoates) reported
Absolutely shocking service from @EE this morning. My phone is within warranty and not charging; the Tech team want it for 20 days with no temporary handset and suggested I buy a burner phone! Nowhere's open, so they transferred me to Insurance, who want to charge me £100 excess!