EE outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Sunderland, South Shields, Gateshead, Newcastle upon Tyne, North Shields, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Sunderland	Internet	6 days ago
South Shields	Phone	9 days ago
Gateshead	Internet	9 days ago
Newcastle upon Tyne	Internet	12 days ago
North Shields	Phone	16 days ago
Stanley	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  steve barnes (@stegley1981) reported 5 minutes ago from Sunderland, England

  @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 8 minutes ago from South Shields, England

  @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 10 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Sarah (@Rainbowztwit) reported 14 minutes ago from Whitley Bay, England

  @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 18 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Char (@AbitofCharlieb) reported 19 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  Gav McElroy (@GavMcElroy) reported 26 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 29 minutes ago from Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• 
  Rachel Briggs (@RachelLBriggs) reported 32 minutes ago from Sunderland, England

  I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

• 
  Gareth Miller (@geemiller71) reported 34 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

• 
  Robby (@RobbyRSSRobot) reported 40 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Jac Wilson (@jacwiljam) reported 41 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 45 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 46 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Panicdragon8784 (@panicdragon8784) reported 52 minutes ago from South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

• 
  Geoff Wade (@GeoffWadeSwim) reported 53 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Stephen Hully (@HullyStephen) reported 54 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  Gareth Miller (@geemiller71) reported 57 minutes ago from South Shields, England

  @EE looks like im moving networks. No help whatsoever

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 59 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Rockcliffe Files (@RockcliffeFiles) reported 60 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JamesGlobalNews (@JamesGlobalN) reported 1 minute ago

  @England @EE This just says it all doesn’t it, the kids needs the spot in the squad he is what will help this team get further

• 
  WorldCupOracle2026 (@OracleWC2026) reported 1 minute ago

  @England @EE Not the performance we wanted. But, maybe it’s not sooo bad. Warm up game. Difficult conditions. Everyone through injury free. That’s the key part Tuchel will have learned more from that 90 minutes than any training session. Croatia in 10 days. That’s when it actually matters 🏴󠁧󠁢󠁥󠁮󠁧󠁿🔮 #ENGvNZL #WC2026 #ThreeLions

• 
  i'm not a battery for the matrix (@lowercase00) reported 4 minutes ago

  @robbopalmer @EE They seiously over charge newer companies charge a 1/4 of the cost to still be on the ee network.

• 
  Simon Franklin (@SimonFranklin12) reported 5 minutes ago

  @hulllad47 @robbopalmer @EE You got away cheap our free tablet costs £10 a month for 3 years. EE frauds have now been reported to ofcom for it after they refused to cancel it once we realised it wasn’t free.

• 
  lewis genney (@lewisgenney) reported 7 minutes ago

  @EE I can’t download my invoice and it’s been down for a few days! What do I do?

• 
  ollie thorne (@ollie_thorne) reported 10 minutes ago

  @EE Having spoken to an EE guide on the phone they tell me the service will not be fixed/resumed until tomorrow morning. My internet is still down and has been since lunch time. At what point do we seek compensation?

• 
  Stacey (@sistermoose) reported 10 minutes ago

  well done @ee for shaming my mum for being deaf when she needed help! Brilliant support of the vulnerable and disabled community!

• 
  nick gregory (@nickgreg74) reported 13 minutes ago

  @stuartpowell What provider are you with now ? I’ve been with EE/Orange 29years and give you not respect or deals as a long time customer @EE

• 
  Fiona Senior (@dartwalker) reported 13 minutes ago

  @AndyWoodturner I hate Digital Voice too. Spent an hour sitting in my car earlier this week in the nearest spot to us with mobile signal to call @EE because the broadband was out again, therefore no phone! Useless service.

• 
  LP (@LP15393) reported 13 minutes ago

  @LisaWalkernffc @EE Not the only one. App is down apparently. Same thing happening for me