EE outages and service status in Gateshead, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Gateshead, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (67%)
- Wi-fi (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gateshead, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Washington, and Cramlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Wi-fi | 14 days ago |
|
Newcastle upon Tyne
|
Internet | 24 days ago |
|
Newcastle upon Tyne
|
Internet | 24 days ago |
|
Washington
|
Internet | 24 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 24 days ago |
|
Newcastle upon Tyne
|
Internet | 26 days ago |
Community Discussion
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EE Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Ben Bias (@zombiefiend616) reported from Newburn, England@EE is there a problem with they billing system as I can't pay my bill online??
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Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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jamie shield (@jshield1988) reported from Whitley Bay, England@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Nicola Corbishley (@NicCorbishley86) reported from Whitley Bay, England@EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!
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Eddy39 (@eddygraham39) reported from Craghead, England@EE submitted a complaint over a week ago via email. It’s not been answered.
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Paul Rackstraw (@rackysafc) reported from Washington, England@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, EnglandI don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, EnglandWoke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable
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lee major (not bionic) (@MajorManor) reported from Newburn, EnglandMy water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,
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ManicCollie (@maniccollie) reported from Cramlington, England@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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Gareth Miller (@geemiller71) reported from South Shields, England@EE looks like im moving networks. No help whatsoever
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Josh Stephenson (@jstep__) reported from Birtley, England@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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steve (@stevew_pfc) reported from Cramlington, England@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England@EE Not bad how are you doing
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L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Wardell (@ian_wardell) reported@EE I've already told you I don't subscribe to the EE mobile service. So could you explain to me please why you think that my phone has an EE SIM card inside it?
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micka9990 (@Michael66108716) reported@EE Can you give me a number straight to customer support , be 10x easier if you had online chat like most suppliers have
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BASKY (@basky48) reported@EE is NOT the best network in the UK. Don’t believe the adverts! 👎 Worst network I’ve ever used — unreliable signal, poor data and absolutely terrible customer service. Save your money and choose another network. #EE #EEUK #London
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Carl Meah (@MeahCarl) reported@WeAreOpenreach @bt_uk @EE your service is absolutely pathetic 👍
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DorothyNot 🕷💜🤍💚 (@DorothyNotD) reported@EE I’ve been trying to contact you for 2 days, when I finally got a very slow responding chat they agreed to raise a complaint…what is this text about? I SHOULD NOT have to get in touch again to keep my complaint open.
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Steven O'Neill 🏴🇮🇪 (@steveon7) reported@ee pa14 no network again
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Chris Ross-Lewin (@crosslewin) reported@EE So can I use for free as a mobile not home broadband customer
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La Pioche 🇵🇸 (@RAE7S_) reported@ee your network is awful
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Princess Amira ***** Boy (@ScotDommesSlave) reported@LeilaniDowding @EE Virgin did these like 4 years ago. On the odd occasion the wi-fi is down my elderly parents who can only use a landline are unable to call anyone.
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sophie (@sophie_reed98) reportedHow can a new customer get broadband for £24 but an existing customer all you can do is £37 that's literally more expensive than I'm paying now! @EE been a customer for years but looks like I'll be leaving! 🫡