EE Outage Report in Gateshead, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Gateshead come from postal codes NE10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gateshead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gateshead, England
The most recent EE outage reports came from the following cities: Cramlington, Consett, Jarrow, Seaham, Sunderland, Gateshead, Newcastle upon Tyne, Bedlington, Wallsend and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington |
Phone | |
| Consett |
Phone | |
| Jarrow |
Phone | |
| Seaham |
Internet | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Muguruza Fan
(@sofiazozu) reported
@EE you will NEVER have my business again. Near £10 a month increase for no justifiable reason. Inflation my ***. Goodbye when the time comes. 🖕
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Iain Thomson
(@ithomson1974) reported
@EE why is your customer service so bad????
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Matthew Steel
(@Matt736Steel) reported
@EE Just spent 30 minutes waiting to be cut off from the call centre, after he put me on hold😤I am supposed to be moving to payg from 2 yr sim plan today but have received no communication. Can anybody help?
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Bunj
(@BenShoveller) reported
@EE 2 different attempts to call customer service today, 40 mins wasted. Still not got through, can’t sort new contract because you seem to think I’m not the account holder on my own account. Not impressed.
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Terry Dobbins
(@travel_blagger) reported
@EE Note the signal bar.
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Stuart Bearhop
(@StuBearhop) reported
Jesus wept @EE could your online customer support be any poorer? How do I contact you when abroad if you have stopped my line (despite that I have a pay monthly contract and had PAYG until two hours ago). I cannot call the number, or validate text messages I don’t receive
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Kim Ryan
(@kimothen) reported
Ok @O2 - more issues with signal and it’s been less than 2 months since I switched from @EE and quite frankly I want to move back…how do I do this?
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steveR
(@Stev1446) reported
@IkeagoneKatz @EE Is the network down? Nothing works away from WiFi
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church of aston
(@Church_of_Aston) reported
@MrPJLinton @EE I been with Tesco mobile since day one and never once have their prices gone up. Your paying for Kevin Bacon mate 😫😫
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Cat Macaulay 🏳️🌈
(@operanomad) reported
@gibbsgirl21 @ladystardust31 @EE Oh god that’s awful Lorna - how hard can it be to record death information on a database?