EE

EE Outage Report in Gateshead, England

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The latest reports from users having issues in Gateshead come from postal codes NE9.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Gateshead, England 12/12/2025 07:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Washington, Sunderland, Newcastle upon Tyne, Gateshead, Prudhoe and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomWashington Phone
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Phone
United KingdomSunderland Phone
United KingdomWashington Phone
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • stevew_pfc steve (@stevew_pfc) reported from Cramlington, England

    @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GhostCorleon3 Eli Hunter (@GhostCorleon3) reported

    @EE no connection, no refund, early upgrade no phone, why lie to us?. Just tell us the truth, my connection is so bad it won't let me call 150 thats ridiculous.

  • Con0r__ Con0r (@Con0r__) reported

    @jimmydring @EE @Ofcom Had a very similar experience James. EE are a shambles of a network.

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @EE It’s not active on my old phone because before there was the issue that it wouldn’t set up the new sim unless the old was deleted from the phone

  • SBPMusicUK Artist Empowerment ⚡ (@SBPMusicUK) reported

    Ok @EE One month no service. My Mothers in hospital and I'm trying to conduct important business conversations and am not able. Last call dropped out twice and now unrecoverable. Would you like my costs?

  • ProfDrMrP Paul (@ProfDrMrP) reported

    @EE your website will not me log in, as usual, and my phone is not connecting to the network at all. Is there a known issue with your webpage?

  • adzflowers Adam Fl🌼wers (@adzflowers) reported

    @ThreeUKSupport Initially signed up to @EE for 5G router but nearest Mast was broken, so I cancelled as was unable to use the service. I can see that almost two months later, the nearest 5G mast is still down with no ETA fix. Would be interested in Three or EE if service was resolved.

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @EE This isn’t really good enough tbh, 4 hours nearly now and still no service

  • jon_fleet Jon "DJF" Fleet (@jon_fleet) reported

    @EE Sent this call back request 12 days ago/still no reply! Since moving in June I’ve had nothing but problems with signal. Since signing up for my place 27th July I’ve had 18 problem in your area texts. If I didn’t have WiFi calling on I wouldn’t be able to make calls.

  • officialrobert0 Robert Smith (@officialrobert0) reported

    @EE why is the signal always down in Farnborough it was down last month down again this month I'm thinking of switching providers

  • GhostCorleon3 Eli Hunter (@GhostCorleon3) reported

    @EE Mate,my last bill says over due after ee promised to cover it due to signal issues, my upgrade us stuck on awaiting.. Sort it out please.. You're messing up my credit