EE Outage Report in Gateshead, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Gateshead, England
The most recent EE outage reports came from the following cities: Cramlington, Sunderland, Prudhoe, Newcastle upon Tyne, Stanley, North Shields, Consett, Gateshead, Jarrow, Seaham and Bedlington.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Judi Saunders
(@forward_change) reported
Phoned @EE to find out when my new contract ends. I was kept on the line 10 minutes, being bombarded with sales type questions before finally answering mine. Then he wanted to ask me more--I had to hang up on him. I might leave #EE--far too agressive for me.
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Jonathan Warren
(@JwarrenJonathan) reported
@EE there is a fault on my broadband that can’t be fixed for a week, your guide says no alternatives available, your shop says hotspot from phone despite the signal not being good enough….there must be an option?
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Mark
(@WittyWitWitWoo) reported
@EE gone to make a purchase in your shop like I always have done! Won’t bother now as you removed the PayPal credit option and replaced it with EE finance. Lost a customer there!!!! And you wiped my account!!!!
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Mark
(@WittyWitWitWoo) reported
@EE I’m ok. I ain’t a customer but always bought goods from you to take advantage of 12 months PayPal credit interest free option. I ain’t signing up for yours too. Bye bye
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kenobbor
(@kenobbor) reported
@EE Can I put the email response from your back room team clearly showing a lack of empathy or good customer retention. Overall this is greatly impacting on my wellbeing and I’m getting really frustrated 😔
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Bruce Pittman
(@spacemanoeuvres) reported
@EE having some real issue with account, you’re charging for alts which we cancelled, how do we get this resolved
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Photo man
(@ach59) reported
@EE Thanks - I was directed to your text service after which ‘you’ hung up - text support utterly irrelevant…. Thanks !!
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Photo man
(@ach59) reported
@EE The problem is not the broadband at the router, that’s fine,it’s the degradation of signal from 600 mbs at router to zero (literally) despite EE assurance that four EE WiFi extenders would ‘do the job’ - not even close & the engineer didn’t even bother to look round the house
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Robyn Geddes
(@GeddesRobyn) reported
@EE @EE I responded privately due to the issue being lengthy and have had no response other than an automated reply?
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Photo man
(@ach59) reported
. @ee - so far the ‘full fibre’ you recommended to me was all promise but poor delivery it turns out.I did tell you the size of the house, no problem you said! I’m getting #nosignal at all in parts of house & as little as 40 meg in others. Previous BT disks covered whole house !!