EE outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Cramlington, Wallsend, Hebburn, Sunderland, Jarrow, North Shields, South Shields, Gateshead, and Newcastle upon Tyne.

City	Problem Type	Report Time
Cramlington	Internet	4 days ago
Wallsend	Internet	16 days ago
Hebburn	Internet	17 days ago
Sunderland	Wi-fi	19 days ago
Jarrow	Phone	26 days ago
Sunderland	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  Raj (@engg_rky) reported 4 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Jac Wilson (@jacwiljam) reported 6 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Louise (@RobbyRSSRobot) reported 14 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Gav McElroy (@GavMcElroy) reported 20 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 21 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Aely McKeon (@AelyMcKeon) reported 22 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  David (@davidhorsefield) reported 22 minutes ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 26 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 27 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  Steph. (@stephwales_) reported 29 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Char (@AbitofCharlieb) reported 29 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  Luke Madden (@ifellintoawell) reported 31 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  TheGingerDigest (@DougJBacon) reported 34 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 35 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Paul Rackstraw (@rackysafc) reported 41 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Idh46 (@idh46) reported 47 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Stephen Hully (@HullyStephen) reported 49 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 56 minutes ago from South Shields, England

  @EE Not bad how are you doing

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 56 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Mr395008 (@Mr395008) reported 60 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abdullah lodhi (@alodh15) reported 3 minutes ago

  @EE Its been nearly a month that we have been without any Internet. Countless calls made , customer support has been terrible. We have had multiple openreach engineers attend who have not been able to do anything . This has caused so much disruption to us.

• 
  Nicky (@NickyNacks25) reported 3 minutes ago

  @EE I have tried to call in good time of opening hours yet it says you’re closed. Having had several weeks of your tv channel’s freezing, not available or just not working as they should… I’ve had enough. Paying extortionate fees, please reply! #ofcom

• 
  Sajjad El Patron (@SajjadElPatron) reported 5 minutes ago

  @EE How many times i have to speak??? What do you think we don’t have to do anything all day and we should talk to customer service every second day.

• 
  Zak ₄₄ (@ZRuns0nCoffee) reported 6 minutes ago

  @EE It’s to do with GFast. Why are you allowed to break contract and cut my service to a quarter to what I’m getting now? Can you imagine if I asked that about price or ending my contract early? This is now allowed. How can I take this further?

• 
  Erika (@ErikaDucker) reported 9 minutes ago

  @EE I need to speak to someone to give a timeline, send in images, emails etc. No one will help and fobs me off. The store hasnt even investigated it so I can deadlock and go the ombudsman

• 
  Karen Dixonova (@mezzymeddles) reported 11 minutes ago

  @EE Upgraded my phone online last night as a treat to myself and received my confirmation email. Today you send me a text message to say there was an issue and ask me to contact a representative on the live chat. There was no issue. You have kept me online for 1h45m for the sole purpose of first trying to also sell me an additional tablet, then broadband and when that didn't work either, a watch. After refusing all of the above and finally being allowed to leave the chat, I find you have charged me an additional £7 for a phone/screen cleaner I did not ask for and do not require. Your website is also terrible and impossible to navigate efficiently. This is not good customer service at all :(

• 
  Sarah (@Sarahbops) reported 12 minutes ago

  @EE need help with my account. I have a new number and I can’t get into my account due to a text going to my old number!! Help please

• 
  Jon Pitts (@briavelsjon) reported 14 minutes ago

  @imjustryan___ @EE London's a pretty pretty big city, can you be a bit more specific? And is the issue poor data speeds? Or lack of coverage?

• 
  Stu (@Teddybear55150) reported 16 minutes ago

  @EE customer service is sooo bad ! Time to move to a better provider

• 
  Bryan Steers (@steersb) reported 16 minutes ago

  @EE Ffs you no comprende English, the 150 helpline is "temporarily unavailable". ******* Ai response ****