EE outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Cramlington, Wallsend, Hebburn, Sunderland, Jarrow, North Shields, South Shields, Gateshead, and Newcastle upon Tyne.

City	Problem Type	Report Time
Cramlington	Internet	3 days ago
Wallsend	Internet	15 days ago
Hebburn	Internet	16 days ago
Sunderland	Wi-fi	18 days ago
Jarrow	Phone	25 days ago
Sunderland	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 1 minute ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Adrian Hitchman (@janade1) reported 6 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 6 minutes ago from South Shields, England

  @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

• 
  Ian (@ian_safc_1974) reported 6 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Steph. (@stephwales_) reported 7 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 16 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  Nicola Corbishley (@NicCorbishley86) reported 16 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  Paul Rackstraw (@rackysafc) reported 18 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Raj (@engg_rky) reported 19 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Gav McElroy (@GavMcElroy) reported 24 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 25 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

• 
  Alan D'Arcy (@weeweegie) reported 28 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  mathew brannigan (@mattybrannigan) reported 32 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 34 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Laura Crawford (@lcrawford1983) reported 36 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 46 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  Christy 🌈 (@phoenixfelis) reported 49 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  steve barnes (@stegley1981) reported 53 minutes ago from Sunderland, England

  @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 55 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Alex Mason (@AlexMason000) reported 56 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  angel (@fathersaph) reported 7 minutes ago

  @EE i’ve called already, had to sign a single document for a new phone on the in store ipad as the link was not working on my phone - your employee has taken it upon themselves to sign my print name to a document for insurance that i didn’t ask for. i am contacting the ombudsman.

• 
  Bigpiz Official Page (@bigpiz_) reported 7 minutes ago

  Best network 25 years running" @EE my plan is £25/month. This bill: £137. I called Jamaica. Didn't realise it was £4 PER MINUTE. £116 in out-of-plan charges with zero warning, no spending cap, no alert. Just a £137 bill hitting my Direct Debit on the 28th. How is this fair?

• 
  Karen Dixonova (@mezzymeddles) reported 8 minutes ago

  @EE Upgraded my phone online last night as a treat to myself and received my confirmation email. Today you send me a text message to say there was an issue and ask me to contact a representative on the live chat. There was no issue. You have kept me online for 1h45m for the sole purpose of first trying to also sell me an additional tablet, then broadband and when that didn't work either, a watch. After refusing all of the above and finally being allowed to leave the chat, I find you have charged me an additional £7 for a phone/screen cleaner I did not ask for and do not require. Your website is also terrible and impossible to navigate efficiently. This is not good customer service at all :(

• 
  Forgottengirl078 (@forgottengirl78) reported 13 minutes ago

  @EE Appalling service continues. 2 months of errors and agents never calling me back or making sure the mistakes made are sorted. Stressed and upset. No way to run a supposed award winning service. Total joke.

• 
  MAN LIKE RED J (@RedSteppaJ) reported 14 minutes ago

  @EE your billing system is a bit broken?? Logged in to an "overdue " alert.. of MINUS 3 pounds, as in im in credit, yet big red note on my account. Paid 3quid, now 6 quid in credit. No biggie, but js letting u know

• 
  Callum Lapper (@Lapperrr) reported 15 minutes ago

  @EE Respectfully im not going through to the same teams I've been put through to already as my complaint was deemed no resolution, however one of your employees made the fatal mistake of misleading me with factually incorrect information so I'll be taking it to the ombusman

• 
  JudyYorke (@JudyYorke) reported 16 minutes ago

  I despair of @EE . After huge problems, I ended up staying with them (broadband) after a local company let me down. But a week after agreeing a new contract, I haven't had it confirmed in writing.I can't get through on the phone (30 min wait) and exec complaints haven't replied.

• 
  @thedrmike.bsky.social (@The_Dr_Mike) reported 18 minutes ago

  hey @ee why is your website so ****? no I don't want to "use the app" sitting with laptop - bigger screen, can have tabs with other providers open - compare prices etc for a phone, & broadband provider your website is amateur at best - pages don't load or redirect on clicking

• 
  mo (@slomoassassin) reported 24 minutes ago

  @EE your app is joke it's always bloody down at this time when I want to pay my phone bill what a joke

• 
  Colin Robertson (@rober88912) reported 24 minutes ago

  @DerekAllan61 @EE They are terrible derek. Worst company ever.