EE Outage Report in Gateshead, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gateshead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gateshead, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Sunderland and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
||
| Newcastle upon Tyne |
Phone | |
| Washington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Disabled Guy
(@SeasideDaddy1) reported
Hi @EE I received a new PAYG sim and added it to my account and then I received a message saying I can’t add it as it belongs to someone else but I received emails saying that I added a product to my account and now I cannot login to the website it’s saying your fixing the prob
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Adam Fielding
(@TheAdamFielding) reported
@Gharavi @EE Sorry to hear this. It must be something to do with cultural mediocrity. I really didn't have issues like this in Los Angeles.
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Benji✨🥂🍸
(@benji_suave) reported
@EE why is my connection so bad in my house
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PERDEEP
(@prrdp) reported
@EE hi, I am not getting any signal anywhere. Is there something up somewhere?
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E. E. Fry
(@sugarcanebook) reported
@EE Loyal customer since 2011, currently out of contract, with EU roaming and unlimited data, but bill is double what was sold and my data is not unlimited. You don't want me as a customer do you? Should I just go elsewhere?
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Tina Gharavi
(@Gharavi) reported
@TheAdamFielding @EE Ha! LA has its own problems...
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Lord Chad Cracker of Byker 🇷🇺🪆
(@SanJoseIsAnAlly) reported
One shop visit, then customer service hanging up on me, then a second shop visit. I finally got given the grotty backstore charger for free. Cancelling my contract in 3 months @EE because that was awful service
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M H
(@Cycling_Matt75) reported
@EE Hi Dale. I’m not having much luck. I’ve been trying for the last 2 days to upgrade using the link from the EE App….which takes me to “Sorry this page doesn’t exist”. Not a great customer experience in truth
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kris
(@kristianlisle) reported
@EE You guys keep on boasted about best UK network and now free data . My partner can't even receive simple texts which came along way before all this streaming 🧐. She's rung twice to fix it and then fails soon after .
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Jamie Conway
(@JamieCo12707029) reported
@EE How about just sorting my network out. You seem to be able to land a plane from a living room, give someone a robotic shave but haven't been able to rectify our signal for over two weeks. Everything Everywhere?🤔