EE outages and service status in Gateshead, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Gateshead, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (67%)
- Wi-fi (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gateshead, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Washington, Cramlington, and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne
|
Wi-fi | 11 days ago |
|
Newcastle upon Tyne
|
Internet | 21 days ago |
|
Newcastle upon Tyne
|
Internet | 21 days ago |
|
Washington
|
Internet | 21 days ago |
|
Newcastle upon Tyne
|
Wi-fi | 21 days ago |
|
Newcastle upon Tyne
|
Internet | 23 days ago |
Community Discussion
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EE Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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steve (@stevew_pfc) reported from Cramlington, England@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Panicdragon8784 (@panicdragon8784) reported from South Shields, EnglandAnyone else having problems with @EE mobile signal in #southshields
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L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!
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Louise (@RobbyRSSRobot) reported from Sheriff Hill, England@EE I'm needing more time to pay but because I'm on a payment plan the bot can't help
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandI’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Jac Wilson (@jacwiljam) reported from Whitley Bay, EnglandAnyone having trouble with @EE when making phone calls ?
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jamie shield (@jshield1988) reported from Whitley Bay, England@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Sarah (@Rainbowztwit) reported from Whitley Bay, England@EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)
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mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, EnglandCan’t watch the football again cause of @EE man, worst provider going
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Ben Bias (@zombiefiend616) reported from Newburn, England@EE is there a problem with they billing system as I can't pay my bill online??
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paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Darren (@DarrenMorgan) reported from Washington, England@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England@EE Wifi Calling still not working.
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Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England@EE So if I took a new plan out as an existing customer would I get the same?
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David Parker (@davidparkersm) reported from Whickham, EnglandCan’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Coyne (@PhilCoyne) reported@EE I've already done that and been referred to the Ombudsman and given £40, leaving me with a phone that doesn't work with two years left to pay. Doesn't seem like you have taken it very seriously, especially considering the flags on my account that all advisors should be aware of.
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Paul McGee (@psmcg76) reported@EE @sophie_reed98 As an ex customer for several years, this is not true. You never once done it with me. I left paying around double what you offer new customers.
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Maisie the Tortie / Margaret 🇬🇧🇨🇦 (@maisiethetortie) reported@LeilaniDowding @EE We had no landline, no internet and no mobile signal last week due to issues with Vodafone . I had to walk up the road and basically shout my account details at someone to try and fix it. What would happen if there was an emergency? I couldn’t call 999.
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stuuk1🇬🇧🏴 (@stuuk11) reported@LeilaniDowding @EE Copper lines are being fazed out, they just won’t exist anymore. All communication will be over the internet, if the WiFi goes down or the there is a power outage then you just won’t be able to contact anyone. Scary.
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Les Cashmore (@LesCashmore) reported@EE @sophie_reed98 I never understand why companies reply with “contact our team & they will assist” good customer service starts with EE taking the lead to contact the customer & directly assist the customer, if EE or any company value loyalty make the effort to keep your customers, it’s just lazy
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Jackson Eagleson (@Oradaman) reported@EE I tried to cancel my recent upgrade order within the 14 day period. However I was told I would revert to being in a 24 month contract. I don't think that's legal but means I will need to sever my @BT contact completely. At this point there has still been no equipment delivered.
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Jackson Eagleson (@Oradaman) reported@EE you're giving me hassle and a problematic contract revision, IT SHOULDNT be difficult. You keep asking for equipment return yet I haven't received new equipment. Now you say there is direct debit problems yet a DD was already in place. THINK WE ARE HEADING TO CANCELLATION.
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Hunter (@hunterredfieldd) reported@EE @LeilaniDowding This is why everybody should buy a mesh network device. These companies couldn’t care less about you losing your service, they only care about getting their monthly payment.
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EVEngineer (@TheEvEngineer) reported@sophie_reed98 @EE Like @gigaclear £46 for me a customer of 3 years and new customers £19 for a faster service. Should be illegal
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Lee (@smil3r5) reported@EE It’s a waste of time. These poor signal issues we speak of have existed for almost 2 years. My phone claims to have a 5G reception but doesn’t actually work. Anyway like I say, no trouble. The 2 years is almost up and I’ll be free. Good day to you 🫡