EE Outage in Gateshead, England

@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

@EE Internet down

@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

@EE Not bad how are you doing

Can’t watch the football again cause of @EE man, worst provider going

I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

@EE So if I took a new plan out as an existing customer would I get the same?

@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

@EE looks like im moving networks. No help whatsoever

@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

@ob999666 @EE @EE is indeed down, big UK outtage

@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

@EE hi I spoke to your technical team as I've been signal issues and they said there was nothing they could do so they would apply a reduction to my bill for the remainder of my contract but my latest bill is for the usual amount despite having signal issues since 8 january

@EE hi, should I be getting calls from BT open reach concerning the speed of my internet or is it yer another scam? They claim I am an indirect customer of theirs.

@EE is your network down in WA3? Haven't had a consistent signal for a few days now

@EE But I’m expected to carry on paying for a poor service?

@EE Hey EE, maybe you can address the current internet problems and the fact that there are thousands of complaints within the last 24 hours

@EE Good morning. Is there a problem woth your mobile network in West Lancashire? I've had to use WiFi for several days now because I'm either getting slow mobile data or none at all.

@EE Home broadband speed in Gainsborough, Lincolnshire very poor. (Below the guaranteed speed)

@EE hi I've got the Samsung a71 and there seems to be a problem with it charging I've had a few phone calls with yourselves and Samsung and received a new charger from them but the problem is still persisting I got the phone in July I think

Hey @EE how do I check broadband service status? Your website only seems to offer mobile network coverage info. Thanks. ps “there’s no internet in the house”

@EE Hello I’ve had no phone signal/ half a bar intermittently for nearly a week - reported it but still no change. Can I get an update and timeline for a fix please?