EE Outage Report in Gateshead, England
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The latest reports from users having issues in Gateshead come from postal codes NE82.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gateshead, England
The most recent EE outage reports came from the following cities: Hebburn, Chester-le-Street, Seaham, Newcastle upon Tyne, Boldon Colliery, Sunderland, Consett, Gateshead, South Shields, Jarrow and Washington.
City | Problem Type | Report Time |
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Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Gareth Miller (@geemiller71) reported from South Shields, England
@EE looks like im moving networks. No help whatsoever
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Raj (@engg_rky) reported from Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Laura Crawford (@lcrawford1983) reported from Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Shaun Edge (@sedge1989) reported from Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Eddy39 (@eddygraham39) reported from Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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David (@davidhorsefield) reported from Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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ManicCollie (@maniccollie) reported from Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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steve (@stevew_pfc) reported from Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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steve barnes (@stegley1981) reported from Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Vee Collins (@veecollins) reported from Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Char (@AbitofCharlieb) reported from Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Liam (@L17aamLiam) reported from Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Raj (@engg_rky) reported from Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Alan D'Arcy (@weeweegie) reported from Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Scott (@SilverFox1872) reported
@EE are you sending out texts saying the following Great news! We've updated some of your network settings, please restart your phone to make sure it's up to date Sounds far to much like a scam
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Alex Fleming (@xela_fleming) reported
@Jvnnypie @EE @OpenreachHelp I've got this same problem at the moment, must be an EE routing thing, still get low-mid 20s for Paris/Frankfurt but London is ~80ish
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Chiedza Mazarire (@ChiedzaMazarire) reported
@EE I’m in the USA and I have no signal, cannot text 150, cannot call and yet I have paid for roaming. No live chat option, no email address to contact. Nothing. What can I do?
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Steve Murphy✌️ (@Steve_murphy_7) reported
@EE is they any problems with the system as my signals awful! Got 5g with one bar and nothing will load?
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SER Jenn♡🦋 (@Jvnnypie) reported
@dutchycsgo @EE @OpenreachHelp yea well mums an idiot and renewed their contract without asking me :DDDD
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Jamie (@Cryptofromnaut) reported
Seriously @O2 is so terrible. Signed up for their rewards and now I know I should have just stuck with @EE. Whole thing is a Kafkaesque nightmare. "Sorry sir, rewards are only for PAYG." "Sorry sir I can't help as you are on PAYG." WTH
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greg. 🏴 (@GreggyGaGa) reported
@EE Hello! Is there any signal issues in my area at the moment?
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Ryan Earnshaw (@ryan85e) reported
@EE your customer service is disgusting
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C (@carlsb91) reported
@Huzzylad @ashdaly9 @EE Has your BT been down today?
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🏳️🌈Christopher Reynolds (@chrisreyn59) reported
@EE any explanation as to why the mobile broadband is so poor in Glasgow? I’m receiving texts saying it’ll be out for days, no, now it’s fixed. No, now it’ll be 15 hours. No, now it’s days again…