1. Home
  2. Companies
  3. EE
  4. Gateshead, England
EE

EE Outage Report in Gateshead, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, Consett, Gateshead, Jarrow, and Seaham.

CityProblem TypeReport Time
Chester-le-Street E-mail 8 days ago
Newcastle upon Tyne Phone 13 days ago
Sunderland Internet 15 days ago
Cramlington Phone 19 days ago
Sunderland Internet 20 days ago
Prudhoe Phone 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • HullyStephen
    Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • RockcliffeFiles
    Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, England

    Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

  • RobbyRSSRobot
    Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • AelyMcKeon
    Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

  • richieveitch
    Richie Veitch (@richieveitch) reported from Newburn, England

    @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

  • AlexMason000
    Alex Mason (@AlexMason000) reported from Whitley Bay, England

    @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • 19bootsy68
    Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • NicCorbishley86
    Nicola Corbishley (@NicCorbishley86) reported from Whitley Bay, England

    @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

  • micky9nufc
    Michael Young (@micky9nufc) reported from Newcastle upon Tyne, England

    @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

  • HullyStephen
    Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • janeymed
    Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • finswimmerjohn1
    John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • HullyStephen
    Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • XxXColette77XxX
    🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • panicdragon8784
    Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • MajorManor
    lee major (not bionic) (@MajorManor) reported from Newburn, England

    My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

  • Rainbowztwit
    Sarah (@Rainbowztwit) reported from Whitley Bay, England

    @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

  • suemetty
    Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • AelyMcKeon
    Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesTill79
    James Till (@JamesTill79) reported

    @virginmedia Hi, I swapped over from @EE on broadband with the promise of faster download and up load speed as I stream a lot of live tv. It’s been an awful move. Ignoring the £35 set up you charged me it’s none stop buffering and a fuzzy screen. I’d like to finish my contract.

  • PaulWilliams011
    Paul Williams (@PaulWilliams011) reported

    @EE Hi I’m on upgrade anytime. I’m looking to upgrade in June but the phone I have now has 2 small chips in the phone. Is this an issue?

  • 1dizzygal
    Lisa (@1dizzygal) reported

    @EE Broadband is currently down and there's no way to contact you to try rectify the issue because you are apparently closed. Demand for services doesn't suddenly stop at a certain time of day, help should be 24/7.

  • BohemiaStable
    Нил Юнг (@BohemiaStable) reported

    @EE hello, I have a problem with my voicemail. I get SMS notifications 20 days after the call. Not very useful!

  • Spleebus
    Spleebus (@Spleebus) reported

    @EE my wifi is not working pls help

  • finzer1
    fiona mccrea (@finzer1) reported from Deganwy, Wales

    @EE I want to ask a question about an item on my bill but the start conversation button is not appearing can u help please

  • bethj1997
    beth🌱 (@bethj1997) reported

    @meganrberry @EE @EE awful!

  • rachpegg
    rachel pegg (@rachpegg) reported

    @EE trying to buy data for a sim I’m using in cctv on a farm. It’s becoming a real issue each time. Could someone contact me please

  • hev650321
    Hev650321 (@hev650321) reported

    @EE incompetence and abysmal customer service. Been waiting a week for my phone number to move, had 4 days of sorry wrong sim - use this other one and it will definitely happen tomorrow but it’s now a week and still no number. In the meantime my work and business are affected!

  • Talha_Jamil
    Talha Ahmad (@Talha_Jamil) reported

    @Hasanpatel @EE @EE is always poor in Ilford, I can hardly ever have a conversation on mobile without resorting to WhatsApp with the aid of my WiFi