EE

EE Outage Report in Gateshead, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Gateshead, England 03/23/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, Consett, Gateshead, Jarrow, Seaham and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomSunderland Internet
United KingdomCramlington Phone
United KingdomSunderland Internet
United KingdomPrudhoe Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Audamar_ a. (@Audamar_) reported

    My mobile internet has been pis poor all week. It's showing full bars, but I can barely load any app. What's going on @EE?

  • D41ROB David Roberts 💙 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@D41ROB) reported

    @MartinSLewis On hold with .@EE last Saturday for 47 minutes trying to cancel a sim to allow change to another. 🤷🏻

  • MrPoncho1983 Gareth Darlington (@MrPoncho1983) reported

    @EE I never realised the phone was over 36 months, my fault completely, so all I'm looking to do is pay off the remaining 9 months so that I can upgrade

  • Richard99361128 Richard (@Richard99361128) reported

    @EE I need help unlocking a Huawei H122-372. Iv tried the website and it loads for a brief second confirming it's locked to EE network then changes to "there's an error on our end" message

  • _sarahmckenzXO 𝕊 𝕒 𝕣 𝕒 𝕙 🐢🖤 (@_sarahmckenzXO) reported

    @EE my order hasn’t been delivered yet due to delays/ misplaced in the depot - am I able to cancel the order and then buy in store instead?

  • MrPoncho1983 Gareth Darlington (@MrPoncho1983) reported

    @EE This is the issue I have. If I follow to upgrade online it doesn't let me as I'm not eligible for upgrade, which is why I was wondering can the app not be changed to allow for payments, I want to upgrade, but also don't want to sit waiting on hold to make a payment

  • ItsJamesPowers James Powers 🇬🇧 (@ItsJamesPowers) reported

    @EE Can you provide me the number for technical support please before this Samsung tablet goes against a brick wall at excessive speed.

  • chriskhaines chris (@chriskhaines) reported

    @EE with hilariously garbage website, app and support. 😭

  • LisaAnne0891 Lisa Luetchford (@LisaAnne0891) reported

    @EE Hi @EE I have called that number which takes me to online help via a text message which I don’t get a response too. I’ve tried twice today. I need to speak to someone as this has been happening for too long now but you still expect me to pay my bill…

  • _sarahmckenzXO 𝕊 𝕒 𝕣 𝕒 𝕙 🐢🖤 (@_sarahmckenzXO) reported

    Fuming with the driver for @DPD_UK_Helpline took a picture of my block of flats but didn’t bother to attempt to deliver my phone @EE passed it off as “no one’s in to accept” and when I rung customer service they told me there’s nothing they can do they’ll re-deliver tomorrow 😡