EE Outage Report in Gateshead, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gateshead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Gateshead, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Wallsend, Washington, Sunderland and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Wallsend |
||
| Newcastle upon Tyne |
Phone | |
| Washington |
Phone | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶
(@Whitby_Born) reported
from
South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Ian
(@ian_safc_1974) reported
from
Dunston, England
@scott_fcb @EE I’ve had same issue
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Laura Crawford
(@lcrawford1983) reported
from
Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Michael Chapman-John
(@MichaelChapmanJ) reported
from
Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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ManicCollie
(@maniccollie) reported
from
Cramlington, England
@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Leese
(@lisamcintyre507) reported
@EE I have been having signal issue and slow internet for about 8 weeks now and all my family have been the same and now the home internet isn’t working. What’s going on, just keep getting text messages to say issues in my area, then got a call from India saying they were EE.
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Norma Leespeaking 🙂
(@NLeespeaking) reported
@EE Is your system down?
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James G
(@jgoodliffe_) reported
@MartinSLewis Ofcom and the Communications Ombudsman don’t put enough pressure on telco’s to deliver the services they charge consumers for. I’m not sure what your daily experience is with your mobile network but mine is pretty poor with @EE - Huge gaps in coverage and a very unstable network.
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Thomas J. Quinlan
(@thomas_quinlan) reported
@EE Ordered a watch-only eSIM. Took quite a bit of explaining to your own customer reps to explain the concept - of something you sell. Finally managed to get it done after speaking with 5 people. The gent told me it would take an hour to set up and to watch my email. 6 hours later I called back to be told it might take 24 hours. 30 hours later, I still have nothing. I can see the number in my account, however, so it's provisioned, but still no eSIM. Meanwhile, I've had to reset my account three times now because every time I log in, you treat it as a suspicious login. That's whether I use the app or the website. I can't imagine eSIM provisioning is outside your wheelhouse, being a phone provider and all, but my actual experience suggests otherwise.
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JohnWillams9189
(@willams9189) reported
@EE 9 weeks and still no closer to my signal issues being sorted out…. Also can tell I’m close to my contract ending as had a number of scam calls today…..
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Scott
(@CABBYn1) reported
@Dinky63387209 Includes voice call too, got cut off from admiralty arch to Fleet Street. yesterday. Come on @EE sort your signal out WC2 London.
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DanBoy
(@SatanicTaxi) reported
@Dinky63387209 @russtxy @EE worst network in London now. Dreadful
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Shaun
(@actionjaxon666) reported
@EE Yo! I discovered a few days ago that the cover had fallen off of the grey OpenReach fibre box on the outside of my house, it was wet and windy that day. Could this have potentially contaminated the fibre and cause me sub-par connectivity? I’m on a 1Gb service.
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smaca73
(@McLintock73) reported
@EE I’ve been in touch with your customer service department since July and its like the never ending story. So disappointing to know With the power and No1 network in the UK it’s taken 4 months to get nowhere? What are you actually doing to *** this? @EE
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Robyn Clarke
(@Robyn297Robyn) reported
@EE I would like to make a complaint about an ongoing issue, I need a paper trail for the ombudsman though, so I do not want to call 150 or use the community for help. Please provide me with an email address for your billing department.