EE outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, and Consett.

City	Problem Type	Report Time
Gateshead	Internet	5 days ago
Newcastle upon Tyne	Total Blackout	5 days ago
Newcastle upon Tyne	Internet	5 days ago
Gateshead	Wi-fi	9 days ago
Chester-le-Street	E-mail	23 days ago
Newcastle upon Tyne	Phone	28 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  Stephen Hully (@HullyStephen) reported 31 seconds ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

• 
  Gareth Miller (@geemiller71) reported 8 minutes ago from South Shields, England

  @EE looks like im moving networks. No help whatsoever

• 
  ANTH (@aanntthh) reported 8 minutes ago from Houghton-Le-Spring, England

  @EE Internet down

• 
  Laura Pearman Headshots Photographer (@LPearmanPhotos) reported 9 minutes ago from South Shields, England

  @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 9 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Paul Rackstraw (@rackysafc) reported 12 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Bethany Henderson (@BCHenderson_xo) reported 14 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Robert Reay (@RobertReay) reported 14 minutes ago from South Shields, England

  My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

• 
  Rockcliffe Files (@RockcliffeFiles) reported 20 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Elizabethwhite (@Lillybethwhite) reported 23 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Michael Young (@micky9nufc) reported 27 minutes ago from Lanchester, England

  @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

• 
  Stephen Hully (@HullyStephen) reported 28 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  Adrian Hitchman (@janade1) reported 29 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 33 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 37 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  ManicCollie (@maniccollie) reported 42 minutes ago from Cramlington, England

  @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

• 
  Gav McElroy (@GavMcElroy) reported 44 minutes ago from Washington, England

  @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

• 
  Rachel Briggs (@RachelLBriggs) reported 46 minutes ago from Sunderland, England

  I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

• 
  Mr395008 (@Mr395008) reported 50 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  pete kilty❗ (@petekilty) reported 56 minutes ago from Consett, England

  @EE So your answer is to try and sell me something, wow @EE for the win your just as bad as the people calling the number in the first place!!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie F (@jvfisher59) reported 2 minutes ago

  @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

• 
  Isabelle Smith (@IsabelleSm16608) reported 3 minutes ago

  @EE Your customer service is impossible to contact! I’m in Australia so I can’t download your app and I can’t phone you. Get an email or something! I’m being so overcharged and I have no way of contacting you 😭

• 
  Photo man (@ach59) reported 4 minutes ago

  @EE since we were forced to move from #BT Broadband to #EE we’ve had nothing but trouble - same faults no resolution - we pay for every channel you offer + extras but still can’t watch what we pay for … & what is IA-AU15? Very discontent customer

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 5 minutes ago

  @CronoYellow27 @EE EE having a lot if issues today I can’t access my account via app or safari

• 
  My Question Is? (@MyQuestionIs2) reported 7 minutes ago

  @EE You’re obviously not working hard as it says in the message. This has been happening for over a week, the device has upto date software and app.

• 
  Polemic Paine (@PolemicTMM) reported 9 minutes ago

  This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not your. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.

• 
  Deborah Sacks (@deborahsacks) reported 9 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

• 
  ben widdowson (@benwiddowson) reported 11 minutes ago

  @EE @ianclatworthy Hi Ian. First off sorry for your loss. Could I suggest emailing their CEO. I'm sure you've probably already thought of that but going down that route has proved fruitful the last time I hit the brick wall with EE.

• 
  🇯🇲7hanos876🇯🇲 (@thanos876) reported 12 minutes ago

  Switching to @ee broadband, might’ve been the worse thing I’ve done!! Damn near every week something is wrong with it! I’m sitting in the same room as the router, and I can’t get any connection.

• 
  mo (@slomoassassin) reported 13 minutes ago

  @EE I am abit dissapoined with EE I ordered the S26 ultra today that's coming tomorrow I've been a loyal customer for time you guys can't even chuck in a free screen protector especially when I am paying £91 for the contract