EE outages and service status in Gateshead, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Gateshead, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received May 26, 11:03 AM GMT+1.
- Internet (50%)
- Phone (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gateshead, England
The most recent EE outage reports came from the following cities: North Shields, Stanley, Blaydon-on-Tyne, Newcastle upon Tyne, and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 North Shields
|
Phone | 10 hours ago |
|
Stanley
|
Internet | 4 days ago |
|
Newcastle upon Tyne
|
Phone | 1 month ago |
|
Gateshead
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Total Blackout | 2 months ago |
|
Newcastle upon Tyne
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Alan D'Arcy (@weeweegie) reported from Washington, England@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Michael Young (@micky9nufc) reported from Lanchester, England@EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier
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pete kilty❗ (@petekilty) reported from Consett, England@EE So your answer is to try and sell me something, wow @EE for the win your just as bad as the people calling the number in the first place!!!!
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Paul Rackstraw (@rackysafc) reported from Washington, England@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Matt (@matt3lee) reported from Hebburn, England@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Steph. (@stephwales_) reported from Gateshead, EnglandEhhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, EnglandI've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, EnglandCan’t watch the football again cause of @EE man, worst provider going
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England@EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.
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Gareth Miller (@geemiller71) reported from South Shields, England@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Char (@AbitofCharlieb) reported from Gateshead, England@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Darren (@DarrenMorgan) reported from Washington, England@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Carl bell (@carlbell85) reported@EE What's the point in having a chat if it doesn't work?
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Mr tas gol (@TasMr46834) reportedThat’s the filthiest mobile operator , ever. They lie and let down customers. Trusted account closure, promised to do so, months later, they continue to charge.!!!!! When customer complains, they refer him to credit agencies, who slap a credit penalty of 3 strikes???!! @ee
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Tim Judkins (@tim25793) reported@EE My phone is locked, message appears to say I need Puk code. I do not have an online account, I can't access the phone and when I ring you just direct me online. Please help me get my phone unlocked and working again
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Matt Black (@DJ_Matt_Black) reported@EE can you tell me if there’s a problem with the network in Exeter as my WiFi isn’t working
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𝐊𝐞𝐯𝐢𝐧 🏴 (@KC_SW6_) reported@EE @EEBroadbandUK is your WiFi down because since I’ve joined I’ve not been impressed and it always seems to not work in certain rooms even with a WiFi extender
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David Chandler (@DavieChandler67) reported@EE Hi, is it normal for a £165 bill for equipment being returned, added to the bill in advance of receipt of the equipment. £165 charge, reduce the cost by £65. If that's not profiteering by stealth, you are truly unfit for purpose. @MartinSLewis disabled people need support
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IStreamSandwich - Stephen (@istreamsandwich) reported@Benleo I had a similar issue with trying to get them to come out and do a cable repull after Openreach damaged the cable going to my house alone when doing external work. It’ll be 3 months in a week and still nothing, so much so that I’ve initiated a switch to @EE . Horrendous from VM
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Lennox Richardson (@lennyrfc) reported@EE Why is my 5G & phone signal so consistently awful in the SE. I got a better reception in the Amazon Rainforest when away with work than I do in 🇬🇧
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Opeyemi Daniel (@DinaGlyphs) reportedHello @EE I’ve been disconnected from broadband internet due to a reported issue with the connection by Openreach. Being three days now without access to work and a potential job loss around the corner, I’ll like to know the update on this issue. Please see the screenshot below for additional context.
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Rhys Seymour (@SeymourRhys94) reported@EE Still terrible signal in East Barnet. Really poor that this is still ongoing. Full price, half service.