EE

EE Outage Report in Gateshead, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Gateshead, England 03/18/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Cramlington, Sunderland, Prudhoe, Newcastle upon Tyne, Stanley, North Shields, Consett, Gateshead, Jarrow, Seaham and Bedlington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCramlington Phone
United KingdomSunderland Internet
United KingdomPrudhoe Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomStanley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • forward_change Judi Saunders (@forward_change) reported

    Phoned @EE to find out when my new contract ends. I was kept on the line 10 minutes, being bombarded with sales type questions before finally answering mine. Then he wanted to ask me more--I had to hang up on him. I might leave #EE--far too agressive for me.

  • JwarrenJonathan Jonathan Warren (@JwarrenJonathan) reported

    @EE there is a fault on my broadband that can’t be fixed for a week, your guide says no alternatives available, your shop says hotspot from phone despite the signal not being good enough….there must be an option?

  • WittyWitWitWoo Mark (@WittyWitWitWoo) reported

    @EE gone to make a purchase in your shop like I always have done! Won’t bother now as you removed the PayPal credit option and replaced it with EE finance. Lost a customer there!!!! And you wiped my account!!!!

  • WittyWitWitWoo Mark (@WittyWitWitWoo) reported

    @EE I’m ok. I ain’t a customer but always bought goods from you to take advantage of 12 months PayPal credit interest free option. I ain’t signing up for yours too. Bye bye

  • kenobbor kenobbor (@kenobbor) reported

    @EE Can I put the email response from your back room team clearly showing a lack of empathy or good customer retention. Overall this is greatly impacting on my wellbeing and I’m getting really frustrated 😔

  • spacemanoeuvres Bruce Pittman (@spacemanoeuvres) reported

    @EE having some real issue with account, you’re charging for alts which we cancelled, how do we get this resolved

  • ach59 Photo man (@ach59) reported

    @EE Thanks - I was directed to your text service after which ‘you’ hung up - text support utterly irrelevant…. Thanks !!

  • ach59 Photo man (@ach59) reported

    @EE The problem is not the broadband at the router, that’s fine,it’s the degradation of signal from 600 mbs at router to zero (literally) despite EE assurance that four EE WiFi extenders would ‘do the job’ - not even close & the engineer didn’t even bother to look round the house

  • GeddesRobyn Robyn Geddes (@GeddesRobyn) reported

    @EE @EE I responded privately due to the issue being lengthy and have had no response other than an automated reply?

  • ach59 Photo man (@ach59) reported

    . @ee - so far the ‘full fibre’ you recommended to me was all promise but poor delivery it turns out.I did tell you the size of the house, no problem you said! I’m getting #nosignal at all in parts of house & as little as 40 meg in others. Previous BT disks covered whole house !!