EE outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: South Shields, Gateshead, Newcastle upon Tyne, North Shields, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
South Shields	Phone	2 days ago
Gateshead	Internet	3 days ago
Newcastle upon Tyne	Internet	6 days ago
North Shields	Phone	9 days ago
Stanley	Internet	13 days ago
Newcastle upon Tyne	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  Bethany Henderson (@BCHenderson_xo) reported 33 seconds ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 2 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 3 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Louise (@RobbyRSSRobot) reported 6 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Josh Stephenson (@jstep__) reported 6 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Gareth Miller (@geemiller71) reported 8 minutes ago from South Shields, England

  @EE looks like im moving networks. No help whatsoever

• 
  Mr395008 (@Mr395008) reported 10 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  ANTH (@aanntthh) reported 14 minutes ago from Houghton-Le-Spring, England

  @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

• 
  Aely McKeon (@AelyMcKeon) reported 18 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  Warren ⭐️ (@ladgaga13) reported 25 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

• 
  Robby (@RobbyRSSRobot) reported 26 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Panicdragon8784 (@panicdragon8784) reported 28 minutes ago from South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

• 
  pete kilty❗ (@petekilty) reported 37 minutes ago from Consett, England

  @EE So your answer is to try and sell me something, wow @EE for the win your just as bad as the people calling the number in the first place!!!!

• 
  Michael Young (@micky9nufc) reported 37 minutes ago from Lanchester, England

  @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 42 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 43 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 52 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  Jac Wilson (@jacwiljam) reported 57 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Adrian Hitchman (@janade1) reported 58 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 60 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A2Z BOSS (@A2zboss) reported 6 minutes ago

  @England @EE Bro clam down okay

• 
  Stuart (@Stuart61838784) reported 8 minutes ago

  @EE why is always the last year of a contract and network goes to crap. The new pro always promise the network is going to get better so people get a new contract with you when you’re talking absolutely nonsense.?

• 
  peter bruce🐟 (@peterbruce) reported 9 minutes ago

  @EE hello EE I'm assisting a 83 year old pensioner to cancel a not yet started service she mistakingly signed up for yesterday, I called you and spoke to Sebi who closed it and said she would receive email confirmation , this was 9am when will email be sent please? Nothing yet?

• 
  𝗗𝗔𝗥𝗧𝗛 𝗩𝗔𝗗𝗘𝗥 𝗡o1™🌐 (-o-) (@Darth_VaderNo1) reported 12 minutes ago

  @loisgriff_ @EE EE are crap. I left them and use Sky Mobile now.

• 
  Ed Scott (@EdScottLondon) reported 12 minutes ago

  @ad_moran4 @EE @O2 Deffo look around. Lebara are on the Vodafone network which is better quality than O2. No annual price rises which O2 do now.

• 
  Surinder (@SurinderRehal) reported 14 minutes ago

  @EE Im making enquiries of sky at the moment as they will pay up to £200 to cancel existing contracts

• 
  ade (@newbornat) reported 22 minutes ago

  @EE what's going on with the internet/wifi in my area? (Ta6) Its been down all day. Ive been using my data. The time keeps changing when its getting 'fixed' we should have a month's discount. I pay for it and cant even use it.

• 
  Nicky B (@nickybarrot84) reported 22 minutes ago

  @ad_moran4 @EE @O2 If this is genuine DO NOT make the switch. Regardless of cost, EE are the mut’s nuts. I moved from o2 because of how simply shocking they are. EE are the best network for a reason. You pay for what you get and on o2, you’ll get nothing !!!

• 
  👑 Sean 👑 (@kingseany94) reported 22 minutes ago

  @EE i need help with my broadband, ive been with you for 2 months now and the connection is awful. i can no longer stream in 4K and the wifi connection is awful.

• 
  𝗗𝗔𝗥𝗧𝗛 𝗩𝗔𝗗𝗘𝗥 𝗡o1™🌐 (-o-) (@Darth_VaderNo1) reported 24 minutes ago

  @loisgriff_ @EE Fair point. Well its more hilly where I am and their coverage down here is naff.