EE Outage Report in Gateshead, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Gateshead come from postal codes NE10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Gateshead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (45%)
-
Phone (26%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Gateshead, England
The most recent EE outage reports came from the following cities: Seaham, Sunderland, Gateshead, Newcastle upon Tyne, Bedlington, Cramlington, Consett, Wallsend and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Seaham |
Internet | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Bedlington |
Internet | |
| Cramlington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
-
Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
-
Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
-
Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
-
Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
-
Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
-
Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
-
Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
-
paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
-
Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
-
steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
-
Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
-
Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
-
Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
-
Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
-
Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
-
steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
-
David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
-
Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
-
Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
-
Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Janice
(@friendofkaren) reported
@EE what is the point in having underground wifi if ones phone can never seem to connect to it?
-
ricky man
(@rickyma78784605) reported
@EE signal very poor in Milton Keynes from 1pm this afternoon indoors no signals at all MK6 4Jh area no signal indoors
-
Author Cas Lewis
(@CPLauthor) reported
@EE Hiya, nobody has joined the chat. Is anyone able to help me with the upgrades or should I try another time?
-
Vicky Pullinger
(@VictoriaJadeP) reported
@EE How about just fulfilling my order.. 🙃 Currently three weeks late with no way to track, and fed lies from customer service.
-
Russ C
(@RussCollibobs) reported
@EE Well its wrong. I've been there every weekday for the past 3 months and have no signal whatsoever and neither does my son. I can't use the internet, stream music or even something so simple as send a tweet when I'm there.
-
Evadne W.
(@evadne) reported
@EE I think this is extremely unlikely With 5 minutes of proper usage, I already filed a case via the official Network Coverage tool I spent total of 30 minutes with you folks on this site over 2 days and you just went around in circles with the script, asking me to send a DM
-
Meg Hewitt 👩⚖
(@kittyhewitt) reported
If any kind of rewards system is in place @EE @currys we'd love to get their patience & assistance recognised. Tech often leaves older people behind & mum was extremely down about services/advice provided (or not) by some companies that she was willing to forego Internet🙃Thanks
-
Diarmaid Cronin Williams
(@DiarmaidCroninW) reported
@EE probably the worst phone service everywhere throughout the UK
-
Gustavo Fring
(@PricklyFring) reported
@xQueen_Piscesx @EE Yeah I’m not the happiest of customer right now.. considering the price I’ll be paying too 🥹
-
Grid56126
(@grid56126) reported
@EE You DO NOT take fraud seriously. It took 4 phone calls to eventually find a decent member of staff to talk with. The online chat is totally pathetic and causes people subject to fraud nothing but problems. Ofcom are being alerted to your deliberate barriers to reporting fraud.