EE outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Stanley, Blaydon-on-Tyne, Newcastle upon Tyne, and Gateshead.

City	Problem Type	Report Time
Stanley	Internet	3 days ago
Newcastle upon Tyne	Phone	1 month ago
Gateshead	Internet	1 month ago
Newcastle upon Tyne	Total Blackout	1 month ago
Newcastle upon Tyne	Internet	1 month ago
Gateshead	Wi-fi	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  Aely McKeon (@AelyMcKeon) reported 3 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  Vee Collins (@veecollins) reported 3 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Bethany Henderson (@BCHenderson_xo) reported 10 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  paula hudson (@Paula_H25) reported 12 minutes ago from Hetton-Le-Hole, England

  @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

• 
  TheGingerDigest (@DougJBacon) reported 23 minutes ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported 24 minutes ago from South Shields, England

  @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

• 
  Aely McKeon (@AelyMcKeon) reported 26 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Louise (@RobbyRSSRobot) reported 28 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Richie Veitch (@richieveitch) reported 28 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• 
  Stephen Hully (@HullyStephen) reported 30 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

• 
  Liam (@L17aamLiam) reported 31 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Gareth Miller (@geemiller71) reported 39 minutes ago from South Shields, England

  @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 40 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  steve (@stevew_pfc) reported 40 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  Ian (@ian_safc_1974) reported 42 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Michael Young (@micky9nufc) reported 47 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 50 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Iam Burn Photography (@IamBurnPhoto) reported 50 minutes ago from Whitburn, England

  @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 52 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 59 minutes ago from South Shields, England

  @EE Not bad how are you doing

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danny Kirkman (@danny28123) reported 2 minutes ago

  @EE I still cannot login to my business account on the app because you can’t link my devices. This has been going on weeks now, what’s going on ?

• 
  Julie (@jhshepherd9) reported 3 minutes ago

  @EE when your told the reason your wifi isn’t working right is because it’s school holidays and the WiFi traffic is bad. Doesn’t change the fact that I PAY to use WiFi school holidays or not

• 
  DML (@DMLYONDER) reported 3 minutes ago

  @EE Ee have elderly customers they fail to fix their phone lines and internet with 30 days put vulnerable customers at risk, fail to keep their customers informed of repair dates and times, and BT totally ignore customers, and don’t value when you been with them 20 plus years

• 
  ロイド　61 degrees (@stargateheaven) reported 4 minutes ago

  @EE Internet is super super slow when downloading. what is wrong with it

• 
  ZŁOTÓWA ***** *** (@KingArtAT) reported 4 minutes ago

  I hate @EE . It’s the worst network right now. I can’t wait for my contract to finish.

• 
  Dr E 🇵🇸🏳️‍🌈😷 #FreePalestine #MasksWork (@E_catservant) reported 6 minutes ago

  Hello @EE soon to be ex-customer here. Absolutely appalling 'customer service' from one of your shops today + if true, a policy of facial scanning that's blatant discrimination against anyone with health issues / undergoing cancer etc treatment & sinister AF 🤬

• 
  Mmck (@Mmck09) reported 6 minutes ago

  Oi @EE why your box telling me there’s a problem with my internet when every other channel works. Trying to watch some a league and your cutting out and blaming the max broadband possible. Sort your eetv out

• 
  Keren Harrison ⚽️ (@KerenOrient) reported 15 minutes ago

  @EE I have tried all that and it has worked overseas with no issues previously 🤔 Have turned it on and off and toggled between airplane and no airplane - only works on wifi 😢

• 
  Paul (@insittingbourne) reported 18 minutes ago

  @ee #o2 sort out your masts near # Iwade Kent. 4hrs stuck in traffic with terrible service on both networks barely communicate either anyone. This is 2026 sort it out

• 
  Scott (@ScottCauchi_Mcr) reported 18 minutes ago

  @EE I've been kicked out of my account please help me