EE Outage Report in Gateshead, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Gateshead come from postal codes NE9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Gateshead, England
The most recent EE outage reports came from the following cities: Sunderland, Washington, Gateshead, Newcastle upon Tyne, Prudhoe, Hebburn and Seaham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Jones
(@thisleejones) reported
@EE I cannot stress enough that you and your colleagues are making me unwell. #mentalhealth #anxiety. You present no solution, your company hasn’t a solution for this?
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Sonic
(@SonicSquirrelz) reported
@jono8686 @EE Just like your EE Hope United video, not everything published online is true. The video is insulting to men and divisive. Many have female relatives and friends whom they support in their pursuits. This video will hopefully result in a drop in EE revenue. I’ll never buy EE.
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James Ferguson 🏴 🇮🇹
(@LucioFulciFan) reported
@PhilMitchell83 @EE Good job I'm with Vodafone and not EE. If I was EE I would be shifting my custom. Just imagine the arrogance that's involved when placing these expectations on boys and men. We should stand up and do as they ask or be shamed. Doesn't work like that. They want it to though.
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Alfie Wessex
(@MrAlfieWessex) reported
@EE I need to find a network that doesn’t post WOKE tripe on my timeline
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Vexed
(@AbsolutelyVexed) reported
@LintonMosque @DerKais15753533 @EE It's sort of chicken and egg with all sports funding though. Do well, draw crowds then you get the money. But you need money to start developing most sports or it's incredibly slow progress.
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Megan
(@Mega_Smurf) reported
@EE Hi! So sorry for not replying! I managed to ring 150 and got through to someone on the tech team who helped me figure it out. Thanks for your help!
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Lee Jones
(@thisleejones) reported
@EE What do you mean you cannot service my request? You cannot provide a complaint case ID and/or you can’t resolve the problem?
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Candle my Handle
(@CandlemyHandle1) reported
@EE @_busyguy No it isn’t I agree, but try blaming the people who actually espouse that nonsense regardless of identity and don’t lazily attack all men. I have NEVER treated anybody like this and do not take kindly to your false and libellous accusations.
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Candle my Handle
(@CandlemyHandle1) reported
@_busyguy @EE Totally agree, I think it’s disgraceful. Any hate starts and ends with the person responsible. It doesn’t matter whom they are or what identity they fit the responsibility lies on them and them alone (as long as they are over 18 and not mentally incompetent) to blame ALL MEN wtf?
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Lee Borrell 🇬🇧 🇺🇸 🍁 🇦🇺 🚛 🚚 🚜
(@LeeBorrell) reported
@EE @mpweiher Fk off you virtue signalling leftard bullsht artist. We don't need your self conscious pc crap. Get a life.