EE outages and service status in Gateshead, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Gateshead, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- The most recent signal from this area was received Apr 7, 2:29 PM GMT+1.
- Wi-fi (100%)
The latest reports from users having issues in Gateshead come from postal codes NE9 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gateshead, England
The most recent EE outage reports came from the following cities: Gateshead, Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, and Consett.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Wi-fi | 1 day ago |
|
Chester-le-Street
|
14 days ago | |
|
Newcastle upon Tyne
|
Phone | 20 days ago |
|
Sunderland
|
Internet | 21 days ago |
|
Cramlington
|
Phone | 25 days ago |
|
Sunderland
|
Internet | 26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, EnglandI've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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Adrian Hitchman (@janade1) reported from Wideopen, England@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Gareth Miller (@geemiller71) reported from South Shields, England@EE looks like im moving networks. No help whatsoever
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Mr395008 (@Mr395008) reported from Newcastle upon Tyne, EnglandTrying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Gareth Miller (@geemiller71) reported from South Shields, England@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Luke Madden (@ifellintoawell) reported from Whitley Bay, England@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Alan D'Arcy (@weeweegie) reported from Washington, England@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Idh46 (@idh46) reported from Wallsend, England@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, EnglandCan’t watch the football again cause of @EE man, worst provider going
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England@EE Not bad how are you doing
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ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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ANTH (@aanntthh) reported from Houghton-Le-Spring, England@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Char (@AbitofCharlieb) reported from Gateshead, England@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England@EE So if I took a new plan out as an existing customer would I get the same?
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Vee Collins (@veecollins) reported from Newcastle upon Tyne, England@ob999666 @EE @EE is indeed down, big UK outtage
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paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kaaayliii_xo🌈💓💫 (@Kaaayliii_xo) reported@EE How do I make a complaint???? It’s NOT acceptable to reply to people who tweeted hours after me and ignore me. Then leave me waiting over an HOUR in a live chat. No one is speaking to me and it’s outrageous & causing me more mental anguish😡😡😡
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Lee Jones (@chireg69) reported@EE So is there a cut off date for new contracts not to get the increase? I am still within the 14 day period so can cancel and re do if for example it's cut off from the 1st March
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frankly (@GJRbluebird) reported@EE EE are by no means 'UK's number one network provider'as they, or Kevin Bacon likes to say...my contract of 4 lines is up in November and I, and many like me are gone too. Shameful behaviour. Hopefully we'll leave in droves and they'll see how poorly they've actually treated us.
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Paul Durrant (@Leafs1201) reported@EE Why are your price plans so expensive ? I want to upgrade to the s23 Ultra bet cannot warrant the massive jump in my price plan to £85 per month, I can get the same phone on a different network for like £30-£40 cheaper per month
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Nigel Taylor (@n16ectruns) reported@EE I've had to spend another 20 mins on the phone last night to sort this. Terrible service
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RoccoPowers (@powers_rocco) reported@EE Any idea on why my signal has plummeted to > 1mbs (from 12mbs) and literally downloading at KBS over hotspot? happened yesterday at 3pm and hasn't bounced back
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Warecambridge2 (@warecambridge2) reported@EE Yes. But I am very unhappy with the concept of a new contract after 38 years a customer! It’s no way to treat such loyal customers. And, quite apart from really poor communication and the service dropping out after 31/2 days. @MartinSLewis
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James (@JameswhufcJones) reported@jamiebennett92 @EE I don’t even get signal at my girlfriends house where I am half of the week, absolutely not justification on such a steep increase
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Mark Salter (@Mark_J_Salter) reported@EE Any chance you can advise on how to stop keep paying over the odds on an expired contract please? And to ensure the account is still under my name? Only you closed my local store and I've given up trying to use the actual phone (signal here is dire). Ta
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Mark (@MarkInWine) reported@ellenfulham @EE Same! My network is completely down