EE outages and service status in Gateshead, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Gateshead, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (75%)
- Wi-fi (25%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gateshead, England
The most recent EE outage reports came from the following cities: Cramlington, Wallsend, Hebburn, Sunderland, Jarrow, and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington
|
Internet | 13 days ago |
|
Wallsend
|
Internet | 25 days ago |
|
Hebburn
|
Internet | 26 days ago |
|
Sunderland
|
Wi-fi | 28 days ago |
|
Jarrow
|
Phone | 1 month ago |
|
Sunderland
|
Phone | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Gav McElroy (@GavMcElroy) reported from Washington, England@DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us
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Michael Young (@micky9nufc) reported from Newcastle upon Tyne, England@BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!
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๐ถ๐ธโโโบโโบ๐ธ๐ถ (@Whitby_Born) reported from South Shields, England@Heidi_LFC9 @ThreeUK @EE I'm paying ยฃ57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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ManicCollie (@maniccollie) reported from Cramlington, England@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they wonโt be able to get through
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Luke Madden (@ifellintoawell) reported from Whitley Bay, England@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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shaun smith (@tempersmith) reported from Gateshead, England@EE cancel my contract as I type this robbing cun*s
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Gareth Miller ๐บ๐ฆ (@geemiller71) reported from Washington, England@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, EnglandCanโt watch the football again cause of @EE man, worst provider going
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Nicola Corbishley (@NicCorbishley86) reported from Whitley Bay, England@EE I did not agree for my bill to rise by ยฃ15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!
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Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, EnglandI donโt know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England@EE So if I took a new plan out as an existing customer would I get the same?
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Alan D'Arcy (@weeweegie) reported from Washington, England@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! ๐ข
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Louise (@RobbyRSSRobot) reported from Gateshead, England@EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM
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steve barnes (@stegley1981) reported from Sunderland, England@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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๐ฐ๐๐๐๐๐ ๐ผ๐๐๐๐๐๐๐๐ (@AustenMathieson) reported@EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. Weโve had to TWICE cancel fake accounts in our names which we NEVER signed up for & theyโve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.
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Rach ๐ช๐บ (@MsVespertilio) reported@Bandit5570 @EE Havenโt had a problem in years! But last two months atrocious!
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Norman robb (@Norman_robb74) reported@SerpicoFranco @Mhairiang26 @EE You should never went with ee useless
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Eddy Crowe (@EddyCrowe) reported@MarkyTalk @EE I was with orange when Ee took over never got any loyalty at all so I left Ee for sky
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The Driver ๐ดโโ ๏ธ (@i_drive_the_bus) reportedAnd now campaign limit reached wasnt when I first started trying @EE , dont worry this wont be forgotten on contract renewal especially with the crap signal I've had to suffer all week and the intermittent broadband
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Marie (@marieclarkg12) reportedDear @EE your customer service is horrific. Itโs a shambles!
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Dr Paulette D. Wisdom Toppin (@consultwisdom) reported@EE I am currently overseas and for some reason, despite buying an international add-on, l can't make calls which is annoying. I have called the 'customer service' number but the options are wholly unhelpful and don't address my problem. The App is also useless. Please advise.
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Andy Livingstone (@andylivi1) reported@MarkyTalk @EE Mark. I had exactly the same recently. I too have been a customer since the orange days. Completely uninterested in customer service unless it involves selling you something you donโt really need. I ended up going to Klarna mobile.
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Omegamanuk (@Omegaman_uk) reported@EE Thanks but that is just routing me as per 2 calls Iโve already made this evening, so I donโt expect a different outcome really. A dedicated route for raising a complaint would be preferred,
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Cate Hart (@CateTyduCymru) reported@EE Iโve done that, they opened a case, heard nothing since and internet been on and off since. I rely on the WiFi calling to talk to my oncologist each week. I pay over ยฃ30 per month for a service which doesnโt deliver. Got better service from BT copper wire!!!!!!!