EE outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Cramlington, Wallsend, Hebburn, Sunderland, and Jarrow.

City	Problem Type	Report Time
Newcastle upon Tyne	Internet	23 hours ago
Cramlington	Internet	26 days ago
Wallsend	Internet	1 month ago
Hebburn	Internet	1 month ago
Sunderland	Wi-fi	1 month ago
Jarrow	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  Rockcliffe Files (@RockcliffeFiles) reported 9 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 18 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

• 
  Matt (@matt3lee) reported 18 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  lee major (not bionic) (@MajorManor) reported 20 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 20 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 24 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Nicola Corbishley (@NicCorbishley86) reported 25 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  Panicdragon8784 (@panicdragon8784) reported 25 minutes ago from South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

• 
  Idh46 (@idh46) reported 30 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Warren ⭐️ (@ladgaga13) reported 30 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

• 
  Aely McKeon (@AelyMcKeon) reported 32 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  Louise (@RobbyRSSRobot) reported 34 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Richie Veitch (@richieveitch) reported 40 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• 
  TheGingerDigest (@DougJBacon) reported 41 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 45 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 47 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  Rachel Briggs (@RachelLBriggs) reported 50 minutes ago from Sunderland, England

  I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

• 
  Darren (@DarrenMorgan) reported 56 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 57 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Aely McKeon (@AelyMcKeon) reported 58 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Owen (@gjo2405) reported 3 minutes ago

  @EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault

• 
  Real St Andrews (@RealStAndrews_) reported 3 minutes ago

  @EE I’m extremely frustrated and disappointed by the service my elderly mother has received. This situation is causing her considerable stress. Calling 150 and every other route we’ve tried just sends us round in circles, with seemingly no way to speak to a human being :(

• 
  oldknitwit (@oldknitwit) reported 4 minutes ago

  @Hepworthclare @EE Oh dear! This is dragging on for you. Hopefully you’ll get a resolution soon.

• 
  Will Wright (@WillWri36918764) reported 5 minutes ago

  @EE Told @EE we want to leave and cancel direct debit, threatened with debt collectors as we are in a 'contract'. Sorry, @EE are the only ones not fulfilling their end of the contract!

• 
  Simone Bini (@SimoneBini) reported 5 minutes ago

  @EE reception in Wimbledon Park area is now a 1970 service. Impossible to make or receive calls. Disgraceful to say the least.

• 
  Darren Snow (@darrensnowecfc) reported 6 minutes ago

  @EE Then I find out that my tv order has been cancelled, and will not be delivered, and now I have to reorder again tomorrow, you’ve had a month, dreadful service, I’d better get my boxes by Friday

• 
  Mr Gray (@Monetization26) reported 7 minutes ago

  @EE So today our internet has been down since 10:30am, 30 houses have no internet so there sending an engineer out tomorrow he’s going to be busy!!!!! Why didn’t they just say there’s a site wide outage!!!!.

• 
  Allan (@banx82) reported 9 minutes ago

  @j199024 @EE It goes down every month. I’m sick of them, I was with sky for 20 years and can’t remember the internet ever going down. I’ve been with @EE for 2 years and it goes down every month. Also it’s nowhere near as fast as they claim

• 
  Lawrence Green (@LawrenceGreen69) reported 17 minutes ago

  @EE Pathetic customer service. Trying to cancel a contract. Cant do it in store. Over the phone you keep hanging up. Online - this service isnt working.

• 
  🚂 MissCatTrap 🏳️‍⚧️ (@MissCatTrap) reported 19 minutes ago

  @chriscollins462 @EE True well it’s already filed but I’d rather just have the router replaced as anyone with a braincell can tell that’s the problem