EE outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Washington, and Cramlington.

City	Problem Type	Report Time
Newcastle upon Tyne	Wi-fi	15 days ago
Newcastle upon Tyne	Internet	25 days ago
Newcastle upon Tyne	Internet	25 days ago
Washington	Internet	25 days ago
Newcastle upon Tyne	Wi-fi	25 days ago
Newcastle upon Tyne	Internet	27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  pete kilty❗ (@petekilty) reported 4 minutes ago from Consett, England

  @EE So your answer is to try and sell me something, wow @EE for the win your just as bad as the people calling the number in the first place!!!!

• 
  ManicCollie (@maniccollie) reported 5 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  mathew brannigan (@mattybrannigan) reported 7 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 7 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Robby (@RobbyRSSRobot) reported 9 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Alan D'Arcy (@weeweegie) reported 13 minutes ago from Washington, England

  @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 15 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  jamie shield (@jshield1988) reported 18 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  Eddy39 (@eddygraham39) reported 22 minutes ago from Craghead, England

  @EE submitted a complaint over a week ago via email. It’s not been answered.

• 
  Louise (@RobbyRSSRobot) reported 25 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Michael Young (@micky9nufc) reported 31 minutes ago from Lanchester, England

  @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

• 
  Steph. (@stephwales_) reported 40 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 43 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 49 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  lee major (not bionic) (@MajorManor) reported 52 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Laura Crawford (@lcrawford1983) reported 54 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  Mr395008 (@Mr395008) reported 55 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 56 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

• 
  Stephen Hully (@HullyStephen) reported 58 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  Liam (@L17aamLiam) reported 60 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇺🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿Hàìghlèàgh Winslade BA BA MRes (@hiegleah) reported 9 minutes ago

  @EE Hello I tried it in the Mifi I bought which is tied to a particular network it don’t work I put it in my iPhone it works that will do because I don’t have any broadband fibre optic ATM and am using my iPhone to connect to the internet as my Sky sim lost connectivity.

• 
  leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported 10 minutes ago

  @EE An hour? How does that work if power lines rarely done if there’s a storm or any other kind of emergency..

• 
  Tom Pascoe (@tompascoew) reported 13 minutes ago

  After 25 years of being with @EE, Orange before, I have finally had the time to cancel my account. After creeping roaming charges in (especially data) that never used to exist and increasing prices yearly it feels fantastic. Bye!

• 
  _rambo£ (@_rambo_17) reported 13 minutes ago

  You r customer service is bad been on 3 calls today totaling 3 hours and still no service @EE

• 
  Dudley (@agoldentale) reported 13 minutes ago

  @EE Thanks, managed to top up via your link. There's definitely an app issue, it asked for approval in banking app which was done and then top up approved and then nothing happened. Balance didn't change and money didn't leave bank, unfortunately didn't manage to get a screenshot

• 
  Singing Mary 💜 (@Longtallhel23) reported 15 minutes ago

  @LeilaniDowding @EE They’ve already withdrawn all landlines from military bases. When the internet goes down, they are lost.

• 
  Martin Elliker (@MartinElliker) reported 16 minutes ago

  @EE Five weeks now and I’m still not receiving the service I’m paying for - there have been broken promises and the latest is this “Hi from Charlotte at EE. I've scheduled to call you back at 8:00 on 29/8/2026. Please give me up to an hour to call you. Thanks.” So the promise of an 8am call back is now anywhere between 8 and 9 am - you are all 💩

• 
  Anna Bonnar 🎗️🚜 🧬🚸 (@bonnar30014) reported 21 minutes ago

  @LeilaniDowding @EE True. My parents, in their 90s, have been endangered by not being able to phone out for help when EE has not been able to maintain coverage. @EE

• 
  S (@Sarah_FireHorse) reported 23 minutes ago

  @LeilaniDowding @EE So the answer seems to be an emergency generator. Or you can plug starlink into a car adapter - that’s another emergency option, run it off your car battery.

• 
  marcel (@muhrcel) reported 27 minutes ago

  .@ee @eesupport Hello EE its marcel. Pls fix my broadband it is ruining my valorant gameplay and im gonna have 2 Explore my options if u make me lose RR again. When it disconnects it says broadband is disconnected even though ive changed nothing. Thx - marcel customer