EE outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Jarrow, Sunderland, North Shields, South Shields, Gateshead, Newcastle upon Tyne, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Jarrow	Phone	23 hours ago
Sunderland	Phone	7 days ago
North Shields	Phone	16 days ago
Sunderland	Internet	27 days ago
South Shields	Phone	1 month ago
Gateshead	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  steve barnes (@stegley1981) reported 2 minutes ago from Sunderland, England

  @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 4 minutes ago from South Shields, England

  @EE Not bad how are you doing

• 
  Michael Young (@micky9nufc) reported 4 minutes ago from Lanchester, England

  @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

• 
  Laura Crawford (@lcrawford1983) reported 7 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 14 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Aely McKeon (@AelyMcKeon) reported 16 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 17 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 19 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  Richie Veitch (@richieveitch) reported 20 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• 
  jamie shield (@jshield1988) reported 27 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  Robby (@RobbyRSSRobot) reported 34 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Darren (@DarrenMorgan) reported 41 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Gareth Miller (@geemiller71) reported 41 minutes ago from South Shields, England

  @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

• 
  Josh Stephenson (@jstep__) reported 42 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 49 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Stephen Hully (@HullyStephen) reported 52 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 53 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  ManicCollie (@maniccollie) reported 57 minutes ago from Cramlington, England

  @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

• 
  Elizabethwhite (@Lillybethwhite) reported 58 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Warren ⭐️ (@ladgaga13) reported 58 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 6 minutes ago

  @Gmcswineyyy @EE This is the worst I've come across for a long while. I am actually quite shocked about how I've been communicated with by their complaints team.

• 
  Chris Milbank (@ChrisMilbank) reported 8 minutes ago

  Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

• 
  🌼Julie Anne🌼 (@JulesAP011) reported 9 minutes ago

  @EE As a New Customer for Broadband & Phone, I’m stunned at the poor service to date 🚩Faulty equipment on arrival, no callbacks as promised 🚩Repeatedly calling to get our BB installed & set up correctly! 🚩Now over 2.5hrs on phone over 2 days to get this sorted! Sort it!

• 
  مـ(maz362 )ــازن سعيد (@maz362) reported 11 minutes ago

  @EE @_nicks_tweets having any issues with roaming??

• 
  Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported 11 minutes ago

  @EE I rang on the 6th and told you when the issue for me first started - it’s not just today I can’t connect. I pay a lot every month for the “plus” service for the abroad element and it’s not worked for almost two weeks

• 
  THE SARKY COCKNEY (@sarkeycockney) reported 11 minutes ago

  @Lewciie @EE And the attitude of "oh well, if you don't like it leave and pay us a leaving fee" is disgusting. Definitely no "customer first" policy with this lot.

• 
  Cwtch-22🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@KevKevles1974) reported 14 minutes ago

  @EE we had an engineer come round to install an upgrade today. completely incompetent and constantly on the phone to a call centre who were of no help. left early and we now have no internet. Could you advise me as to where I lodge a formal complaint and seek compensation?

• 
  Mikey (@Mikey_Robs_91) reported 19 minutes ago

  @EE in America for the world cup need data and phone signal!!! Any updates

• 
  Richard Baker (@BakeronBusiness) reported 19 minutes ago

  @EE I had emails telling me to ‘hang fire’ on set up until you’d been in touch. I’ve not had any further communication.

• 
  And That’s On You (@Amazonian589) reported 23 minutes ago

  @EE it is dumb to need to verify WiFi login by needing a passcode I can only access by email WHEN I AM TRYING TO LOGON TO WIFI. I have no bloody internet!!! Make it make sense