EE outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Jarrow, Sunderland, North Shields, South Shields, Gateshead, Newcastle upon Tyne, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Jarrow	Phone	3 days ago
Sunderland	Phone	9 days ago
North Shields	Phone	18 days ago
Sunderland	Internet	29 days ago
South Shields	Phone	1 month ago
Gateshead	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  Idh46 (@idh46) reported 8 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Warren ⭐️ (@ladgaga13) reported 10 minutes ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

• 
  Anthony (Tony) Dalzell (@Tdal1369) reported 12 minutes ago from Washington, England

  @EE So if I took a new plan out as an existing customer would I get the same?

• 
  Amy McCord (@amymccordx) reported 14 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  Darren (@DarrenMorgan) reported 15 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Gareth Miller (@geemiller71) reported 19 minutes ago from South Shields, England

  @EE looks like im moving networks. No help whatsoever

• 
  Matt (@matt3lee) reported 19 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Nicola Corbishley (@NicCorbishley86) reported 21 minutes ago from Whitley Bay, England

  @EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!

• 
  Alex Mason (@AlexMason000) reported 24 minutes ago from Whitley Bay, England

  @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

• 
  Stephen Hully (@HullyStephen) reported 25 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  Bethany Henderson (@BCHenderson_xo) reported 28 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Laura Pearman Headshots Photographer (@LPearmanPhotos) reported 30 minutes ago from South Shields, England

  @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

• 
  Josh Stephenson (@jstep__) reported 35 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Adrian Hitchman (@janade1) reported 36 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  Rachel Briggs (@RachelLBriggs) reported 39 minutes ago from Sunderland, England

  I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

• 
  Laura Crawford (@lcrawford1983) reported 40 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  Robby (@RobbyRSSRobot) reported 40 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  steve barnes (@stegley1981) reported 44 minutes ago from Sunderland, England

  @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

• 
  Aely McKeon (@AelyMcKeon) reported 48 minutes ago from Whitley Bay, England

  @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

• 
  Robert Reay (@RobertReay) reported 57 minutes ago from South Shields, England

  My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  iBRAR (@ibrar_dev) reported 6 minutes ago

  @EE The odd thing is that email does not provide a complaint reference number so who knows if it ever got logged or now ignored.

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 9 minutes ago

  @Gmcswineyyy @EE This is the worst I've come across for a long while. I am actually quite shocked about how I've been communicated with by their complaints team.

• 
  Clint Sookermany (@ClintNorDD) reported 10 minutes ago

  @EE @_nicks_tweets Hey @EE where can we go to receive more information now that we have no phone connection abroad whatsoever? It makes it impossible to login to your app or website!?! And we can't call?

• 
  Lisa 💋 🧛‍♀️ (@Lisa_Wadey) reported 10 minutes ago

  @EE I have a repair booked for Monday however I know the fault to not be able to be done in store I need a guarantee that ill be offered a loan phone as I will still be paying for your service how can I do that please.

• 
  Keith Brown (@KeithBr89743464) reported 11 minutes ago

  @EE @ee I do have an appointment for tomorrow but I’m pretty sure it’s a bigger issue. Have you got any sort of update as I’m also getting slower internet speeds on my iPhone 17 pro max using mobile data

• 
  John A Holman 🇬🇧 🇺🇦 🇵🇱 🇺🇸 🇩🇪 🇫🇷 (@JohnAH190975) reported 17 minutes ago

  @EE really you ******* penalised me for not paying my phone bill but you ******* can't even fix the ******* EE App as I said before the ee app is ****** because it doesn't allow me to look at my bills which gives me the option to pay my bills

• 
  Jack (@_Jack323) reported 17 minutes ago

  @Na676767nana @EE yo are they still having issues ?

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 20 minutes ago

  @EE your complaints team finally rang me several days after they said they would. My complaint was not resolved. Your call operator was patronising and could not explain why the issue was unresolvable. Incredible. Do you want customers?

• 
  Matilda👩‍🌾 (@heifer666) reported 22 minutes ago

  @EE what is going on with with you signal atm. My mums landline never works since you swapped it over to wifi and my mobile is always not available. This is not good enough! #ee #wificalling #crapsignal

• 
  Ross E J Colbert (@slbhatter) reported 22 minutes ago

  @EE having problem with data roaming whilst abroad. Was working just cut out?