EE outages and service status in Gateshead, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Gateshead, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jul 23, 10:01 AM GMT+1.
- Internet (50%)
- Phone (33%)
- Wi-fi (17%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 23: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gateshead, England
The most recent EE outage reports came from the following cities: Cramlington, Wallsend, Hebburn, Sunderland, Jarrow, North Shields, South Shields, Gateshead, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington
|
Internet | 6 hours ago |
|
Wallsend
|
Internet | 12 days ago |
|
Hebburn
|
Internet | 13 days ago |
|
Sunderland
|
Wi-fi | 15 days ago |
|
Jarrow
|
Phone | 22 days ago |
|
Sunderland
|
Phone | 28 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England@EE Wifi Calling still not working.
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Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Robert Reay (@RobertReay) reported from South Shields, EnglandMy house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards
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Idh46 (@idh46) reported from Wallsend, England@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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ANTH (@aanntthh) reported from Houghton-Le-Spring, England@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandAs expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Jac Wilson (@jacwiljam) reported from Whitley Bay, EnglandAnyone having trouble with @EE when making phone calls ?
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Gareth Miller (@geemiller71) reported from South Shields, England@EE looks like im moving networks. No help whatsoever
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Panicdragon8784 (@panicdragon8784) reported from South Shields, EnglandAnyone else having problems with @EE mobile signal in #southshields
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Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, EnglandI don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Mr395008 (@Mr395008) reported from Newcastle upon Tyne, EnglandTrying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Char (@AbitofCharlieb) reported from Gateshead, England@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Josh Stephenson (@jstep__) reported from Birtley, England@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Laura Crawford (@lcrawford1983) reported from Langley Park, England@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
EE Issues Reports
Latest outage, problems and issue reports in social media:
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MAN LIKE RED J (@RedSteppaJ) reported@EE your billing system is a bit broken?? Logged in to an "overdue " alert.. of MINUS 3 pounds, as in im in credit, yet big red note on my account. Paid 3quid, now 6 quid in credit. No biggie, but js letting u know
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Mugiwara Arthur 🏆 (@KingArthur22038) reported@Gazmeister01 @England @EE Yh ofc but no problem with them representing the country they were born and love
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Bryan Steers (@steersb) reportedDo you have network wide issues following your latest iPhone update? Helpline also unavailable @EE
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Forgottengirl078 (@forgottengirl78) reported@EE Appalling service continues. 2 months of errors and agents never calling me back or making sure the mistakes made are sorted. Stressed and upset. No way to run a supposed award winning service. Total joke.
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Alan Roberts (@AlanRob68902430) reported@virginmedia @RA0307J your scammers everyone has seen how you operate and where find for those practises how many peoples credit file did you irrevocable damage for late payment of a phone bill?, I've been a virgin media customer since its inception as " Blue yonder" I have just terminated my contract and put here in text " come collect your router" I'm disabled and won't be going anywhere to post it back to you take this as LEGAL NOTICE of the same, now I've moved fully to @EE unlimited tarrif and using my s26 ultra as my hotspot currently have a film on TV and using my tablet via said hotspot, virgin scammers are finished.
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Andrhu (@ALivMusico) reported@EE How can I phone if there is no signal and I don’t have another phone or landline? I don’t know it s a local issue, phone issue or network issue. Thanks for your reply not actually being any help at all. Not a can we have your postcode to check for you?
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Kev (@vpharm) reported@EE Can government seek the ARREST of EE Chief executive & charge them for running a company that failed to do anti money laundering checks or address checks? EE should be issued £1 billion fine as penalty. That will help the treasury & clamp down on criminal companies like EE!
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Rachel Ralph (@RachelRalph8) reported12 weeks without installation. 12 weeks my son has been waiting to move into his new home. Again today hes been let down by @WeAreOpenreach @EE everytime hes rang hes been told its fine its all in hand. 12 weeks?!
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Charles Salt (@CharlesSalt3) reported@EE What is going on, myself and my neighbours have had trouble with EE for weeks now, I am fed up with phoning Plymouth, we are paying a lot of money for a useless service
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Nicky (@NickyNacks25) reported@EE I have tried to call in good time of opening hours yet it says you’re closed. Having had several weeks of your tv channel’s freezing, not available or just not working as they should… I’ve had enough. Paying extortionate fees, please reply! #ofcom