EE

EE Outage Report in Gateshead, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Gateshead come from postal codes NE8 and NE82.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Gateshead, England 12/09/2024 23:40

December 09: Problems at EE

EE is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Consett, Gateshead, Seaham, Whitley Bay, Chester-le-Street, Wallsend, Blaydon-on-Tyne and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomConsett Phone
United KingdomSunderland Phone
United KingdomGateshead Internet
United KingdomSunderland Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • sedge1989 Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • stevew_pfc steve (@stevew_pfc) reported from Cramlington, England

    @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TallieHol TallieHo (@TallieHol) reported

    @EE what’s going on with your customer service. Tried to call twice to cancel a contract… 35mins waiting and no joy

  • Sheena2907 Sheena (@Sheena2907) reported

    @missradders @EE 🤯 That's ridiculous!! EE offered me a deal, I told them I could get it cheaper elsewhere and they matched it. No issues no fuss it was really straightforward. Can you borrow another sim to check if it is unlocked?

  • pr_hotel Hotel&restaurant PR (@pr_hotel) reported

    Why does no one @EE pick up the phone? Called Billing to report unable to log into our accounts and that one claimed to have been closed (without notification or reason). Gave up. Dreadful customer service. May switch. Bibi @EE?

  • unthinkablebrad UnthinkableBrad - FRAZZLEDMUG69 (@unthinkablebrad) reported

    @EE I was on the phone with one of your reps and the line went dead as a result of problems I'm having with my phone. No one has phoned me back and when the tech team was supposed to call on Saturday they didn't what is going on ?

  • AndyNeilWhite Andy White (@AndyNeilWhite) reported

    @NigeBe @EE Another one with the same problem. The lack of response from EE is totally unacceptable, what is going on 😡

  • denisec63 Denise Cise (@denisec63) reported

    @EE I can’t login to the small business page to download my invoice? What’s happened?

  • BeOneLabels Be One Labels (@BeOneLabels) reported

    Is anyone having issues logging in to @EE online? #ee

  • Sheena2907 Sheena (@Sheena2907) reported

    @missradders That's crap. I'm with @EE I pay £8 a month on a month by month basis as I own my phone outright

  • InvisibleElf Invisible Elf (@InvisibleElf) reported

    @EE Hi, I'm trying to login to my business account, but keep getting a login error. Is this a known issue please?

  • AndyJGardiner Andrew Gardiner (@AndyJGardiner) reported

    @ee neurodiverse customer left with zero support or service. Cannot do my work or contact people. Left isolated with no support