EE

EE Outage Report in Gateshead, England

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The latest reports from users having issues in Gateshead come from postal codes NE10.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Gateshead, England 02/03/2026 15:15

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Sunderland, Gateshead, Newcastle upon Tyne, Bedlington, Cramlington, Consett, Wallsend and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Internet
United KingdomBedlington Internet
United KingdomCramlington Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • VindalooSG7 Grant (@VindalooSG7) reported

    I ******* hate @bt_uk Now @EE are in the BT Group, I was sold BT broadband again. Nothing changed, even my EE router was working. But then: I plugged in the BT router which meant reconnecting all my devices and just to really ******* off, the BT email account stopped.

  • LynneMWhite1 Lynne (@LynneMWhite1) reported from Wilmslow, England

    @OneMinuteBriefs @EE You must have @EE in Wilmslow. Others don't work. Emergency calls only and no text

  • sharonmarriott tizarah (@sharonmarriott) reported

    @EE So cancel eu roaming charges you ****s!

  • EmzCrompton EmzC (@EmzCrompton) reported

    @EE I have had no service for two days. I am also being told on your website I cannot upgrade even to a SIM only? My account is up to date and see no issues on MyEE?

  • cjh4rrison Chris Harrison (@cjh4rrison) reported

    @EE Hi Casey, I have messaged Apple and they have confirmed that EE have to reset as it is a carrier account. If you also have a look at your support forums you will see multiply members having the same issue - which needed to be reset by EE. Thanks for your assistance :)

  • VerminLongtooth Vermin Longtooth (@VerminLongtooth) reported

    @suescarffe @EE I'm afraid I can't help with this one, Sue. Sounds like something to ask the EE guys

  • Mizza33 Miriam Broome (@Mizza33) reported

    @flairxdd @EE I ordered on Wednesday and was delivered Monday. We didnt get any updates but i spoke to customer services and they gave me tracking details

  • VictorM12718674 Victor Michael (@VictorM12718674) reported

    @cjh4rrison @EE Do yourself good, these walls are silent unfortunately they lack knowledge of fixing there apps, got mine fixed with the help of @wyke_tech thanks to them for helping me access my account I have tried so many times to get help but they never respond

  • Nikki_newhouse Nikki C (@Nikki_newhouse) reported

    @EE fibremax 300, with smart wifi & discs I was told would cost me £52 per month inc vat. I’ve once again got a bill for over £60. The service is awful, we keep getting full internet loss, router I was told was the same as BT when it’s actually much slower. Not fit 4 purpose!

  • Relaxed101 Steven (@Relaxed101) reported

    @EE greedy companies charging for roaming simply because you now have the freedom to do so is sickening... you should be ashamed of yourselves. I hope you lose every last UK customer...