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EE outages and service status in Gateshead, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Gateshead, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Apr 7, 2:29 PM GMT+1.
  • 33% Internet (33%)
  • 33% Phone (33%)
  • 17% E-mail (17%)
  • 17% Wi-fi (17%)

The latest reports from users having issues in Gateshead come from postal codes NE9 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Gateshead, Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, and Consett.

CityProblem TypeReport Time
Gateshead Wi-fi 4 days ago
Chester-le-Street E-mail 17 days ago
Newcastle upon Tyne Phone 22 days ago
Sunderland Internet 24 days ago
Cramlington Phone 28 days ago
Sunderland Internet 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • Amyhard44849704
    Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

  • rackysafc
    Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • sedge1989
    Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • SAFCJC91
    Jake Collinson (@SAFCJC91) reported from Sunderland, England

    @EE help

  • amymccordx
    Amy McCord (@amymccordx) reported from Hebburn, England

    @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • Tdal1369
    Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • HullyStephen
    Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • GavMcElroy
    Gav McElroy (@GavMcElroy) reported from Washington, England

    @DTrucker81 @bt_uk @SkyUK @VodafoneUK @EE Yeah I used to be to we have all our mobiles with them too but the issue is the same as all the other providers use the bt line none of them can connect us

  • Lillybethwhite
    Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • micky9nufc
    Michael Young (@micky9nufc) reported from Lanchester, England

    @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

  • RobertReay
    Robert Reay (@RobertReay) reported from South Shields, England

    My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

  • geemiller71
    Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • matt3lee
    Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • mattybrannigan
    mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • Mr395008
    Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DaddySiman
    Simon Tomlinson (@DaddySiman) reported

    @EE I'm trying to top up my son's phone but the app won't load up the correct section and the online tool isn't working, keeps asking for my address multiple times on the same form. Help would be appreciated

  • jvfisher59
    Julie F (@jvfisher59) reported

    @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

  • melindiscott
    Melindi Scott (@melindiscott) reported

    @MrStardust50 @EE EE Customer Services, 6 Camberwell Way, Sunderland, Tyne and Wear, SR3 3XN

  • PonsAeliusKid
    David Robinson (@PonsAeliusKid) reported

    @EE I’ve called the technical team and they’ve said they can’t provide support. As the internet is down, we can’t turn the heating on in our home.

  • mickharkin68531
    mick harkin (@mickharkin68531) reported

    @EE any chance of some help?

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    @EE Yep. Done that. Spoke to someone. Absolutely useless. You can’t deal with the people who deal with email complaints IN THE SAME COMPANY because it’s a different team. Never mind I’ll make sure I recommend a different provider next time his or my contracts are up.

  • RegJTMorton
    Reg Morton (@RegJTMorton) reported

    @EE @SamsungMobile @grok Is the screen failing on a fold 7 with green stripes a widely known manufacturers issue?

  • __sine_nomine
    S Esq (@__sine_nomine) reported

    @WoodUksparky137 @EE Never ever buy a phone with a contract on a finance agreement. Companies will often charge a premium for the device opposed to buying it outright when often you can negotiate/find a discount. SIM only is usually a lot cheaper and offers more flexibility.

  • rabg588
    @coldfusioncoils (@rabg588) reported

    @EE what is up with the mobile phone signals? For the past 3-4 months I just can't get good enough signals anywhere i go, yet yous have all these 5g masts up in the area, yet the services are still terrible.

  • lyndsMaple
    Lynds Maple (@lyndsMaple) reported

    @EE riddle me this, why am I getting no little to no signal at home on the ground floor, upstairs only one bar. Signal checker says no problems but won't let me check further?!