EE outages and service status in Gateshead, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Gateshead, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Gateshead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gateshead, England
The most recent EE outage reports came from the following cities: Cramlington, Wallsend, Hebburn, Sunderland, Jarrow, and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington
|
Internet | 19 days ago |
|
Wallsend
|
Internet | 1 month ago |
|
Hebburn
|
Internet | 1 month ago |
|
Sunderland
|
Wi-fi | 1 month ago |
|
Jarrow
|
Phone | 1 month ago |
|
Sunderland
|
Phone | 2 months ago |
Community Discussion
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EE Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Mr395008 (@Mr395008) reported from Newcastle upon Tyne, EnglandTrying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England@EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.
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Char (@AbitofCharlieb) reported from Gateshead, England@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Gareth Miller (@geemiller71) reported from South Shields, England@EE looks like im moving networks. No help whatsoever
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Patrick Rice FCMI (@Patrick_Rice) reported from Blaydon-on-Tyne, England@EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!
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Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, EnglandUpgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…
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steve (@stevew_pfc) reported from Cramlington, England@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, EnglandCan’t watch the football again cause of @EE man, worst provider going
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England@EE Not bad how are you doing
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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Paul Rackstraw (@rackysafc) reported from Washington, England@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Liam (@L17aamLiam) reported from Gateshead, England@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Alan D'Arcy (@weeweegie) reported from Washington, England@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Amy McCord (@amymccordx) reported from Hebburn, England@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Bailey (@Craig_Bailey41) reported@tescomobile your phone signal is extremely poor, why is it so bad? Visited your St Helens store earlier today and couldn’t get a signal outside/inside the store! Oh and your WiFi is poo as well. Should have stayed with @EE but they’re mega expensive!
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Vicky (@Victori71226638) reported@EE I have tried and they have told me they can’t help?
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Scott K ⚒ (@srk1407) reported@EE Your cell tower at CO11 2FS is down. Not 5G. No data.
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Abdullah lodhi (@alodh15) reported@EE @EE @WeAreOpenreach Still without any broadband, no Internet connection and its coming upto 3 months. Absolutely terrible. No one has any idea of when it will be fixed. There is so much miscommunication between EE & openreach, its the customer's who suffer!
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The Chumpasaurus (@TheGrumpasaurus) reportedWhy do we put up with absolute ***** like @EE? Every year to he price goes up and the service goes down whilst the CEO gets ******* richer...
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toby (@tobyryland1) reported@EE @Apple What is going on? A friends new iPhone 16 was crushed by a car in a carpark by someone else and you can’t do anything about it because no insurance.. even tho it can still be tracked and rings. They are still paying £65 a month for contract. Poor poor service
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Chelsey (@chelshakespeare) reported@EE It happens every time my phone goes to 4G - there can’t be issues everywhere!
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Beasty 90 (@90Beasty) reported@EE I cant do either, i have no money to get a new sim or anyone willin to help with call via the landline
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Darrell fletcher (@Fletchmeister81) reported@EE Its ok, after the last few months of poor service etc, ive decided that all phones will be cancelled when i can get the iphone 18, @O2 seem to be the best so far. You really need to train your instore staff and phone staff. Only decent store staff was ava in trafford centre
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Rahana Ali (@Rahana_Ali) reported@EE HI, I placed an order last night. Just over an hour later, I received 2 emails one saying that my order was on the way and another saying that it has been delivered when it obviously has not. Since then, I am unable to track the order as it says there is a problem! Pls help.