EE outages and service status in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Sunderland, Jarrow, North Shields, South Shields, Gateshead, Newcastle upon Tyne, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Wallsend	Internet	15 hours ago
Hebburn	Internet	2 days ago
Sunderland	Wi-fi	3 days ago
Jarrow	Phone	11 days ago
Sunderland	Phone	17 days ago
North Shields	Phone	26 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  Iam Burn Photography (@IamBurnPhoto) reported 43 seconds ago from Whitburn, England

  @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

• 
  Jac Wilson (@jacwiljam) reported 4 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Louise (@RobbyRSSRobot) reported 4 minutes ago from Sheriff Hill, England

  @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

• 
  Ian (@ian_safc_1974) reported 5 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 12 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 12 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 12 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Raj (@engg_rky) reported 19 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 20 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  mathew brannigan (@mattybrannigan) reported 28 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Eddy39 (@eddygraham39) reported 31 minutes ago from Craghead, England

  @EE submitted a complaint over a week ago via email. It’s not been answered.

• 
  paula hudson (@Paula_H25) reported 31 minutes ago from Hetton-Le-Hole, England

  @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 32 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Gemma Hall (@Gemma_Hall25) reported 32 minutes ago from Stanley, England

  @EE is EE network down in #DH9 #CoDurham

• 
  jamie shield (@jshield1988) reported 39 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  Aely McKeon (@AelyMcKeon) reported 44 minutes ago from Whitley Bay, England

  @EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.

• 
  David Parker (@davidparkersm) reported 44 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 47 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Bethany Henderson (@BCHenderson_xo) reported 53 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Michael Young (@micky9nufc) reported 53 minutes ago from Lanchester, England

  @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dale (@gde_dale) reported 7 minutes ago

  @EE So if someone were paying for 500mbps, and someone joined the public ee network and started using 50mbps, the owner would still get 500mbp? Or would they get 450mbps?

• 
  SleepingBeauty 😴 (@britishchick21) reported 12 minutes ago

  I’m getting no signal in places I used to always have signal lately, what’s up with that @EE

• 
  Sheree (@sheree17smith) reported 15 minutes ago

  @EE get your act together. Sent a complaint in over two weeks ago asking for this complaint to be resolved and to send me a PAC code. You came saying you were looking into it and that you would call back. I request you deal with this as a matter of urgency.

• 
  clearaswater (@samebothsides) reported 16 minutes ago

  @EE Engineer between 1 -6pm stayed in for call they just cancelled 5.10pm shocking service

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 16 minutes ago

  Still no internet and @EE are liars who put me as a priority only to reject and say they needed my medical records to put me as a priority again, I do not recommend them to anyone as they do not help in any way and refuse to find solutions for working people who can't be at home

• 
  Nomi (@Knowmeee) reported 16 minutes ago

  @EE can I get your customer service email address? I have already called to cancel my account but I just got a new bill but I can’t check it online or on the app because my profile (using the same email address mindU) is not linked to my account 🫠🫠🫠

• 
  Jessica Brown (@Jessbrown2590) reported 16 minutes ago

  @EE why do we pay £££ every month if each time we leave the house we can’t use our phones due to no signal even though it says 5G?

• 
  BamBamMK2 (@Williams91898) reported 18 minutes ago

  @EE Yeah says an issue in my area but still had signal but now it’s completely gone off and says won’t be fixed for another 16 hours. Absolutely ridiculous this

• 
  Victor (@0Vicmat) reported 20 minutes ago

  DPD deliveries are so impractical. @EE you need to offer an in store collection option! Delivering large orders during work hours when people arent home doesnt work, especially since DPD doesnt let you pick a day after 5 days. Theyve already failed a Saturday delivery today 😤

• 
  Yokenthwaite (@BayXXIV) reported 26 minutes ago

  @EE Can you please fix your service that I pay you to provide by contract. I have gone through all of your different avenues and no one can provide me with an answer as to what the fault is. The connection is spotty at best and drops out fully roughly every hour.