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EE outages and service status in Gateshead, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Gateshead, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 75% Internet (75%)
  • 25% Wi-fi (25%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Cramlington, Wallsend, Hebburn, Sunderland, Jarrow, and North Shields.

CityProblem TypeReport Time
Cramlington Internet 11 days ago
Wallsend Internet 23 days ago
Hebburn Internet 24 days ago
Sunderland Wi-fi 26 days ago
Jarrow Phone 1 month ago
Sunderland Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • finswimmerjohn1
    John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • sedge1989
    Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • HullyStephen
    Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • SAFCJC91
    Jake Collinson (@SAFCJC91) reported from Sunderland, England

    @EE help

  • RobertReay
    Robert Reay (@RobertReay) reported from South Shields, England

    My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

  • IamBurnPhoto
    Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • ifellintoawell
    Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • AlexMason000
    Alex Mason (@AlexMason000) reported from Whitley Bay, England

    @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

  • RockcliffeFiles
    Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, England

    Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

  • micky9nufc
    Michael Young (@micky9nufc) reported from Lanchester, England

    @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

  • HullyStephen
    Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • RobbyRSSRobot
    Louise (@RobbyRSSRobot) reported from Sheriff Hill, England

    @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • jshield1988
    jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • zombiefiend616
    Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • stevew_pfc
    steve (@stevew_pfc) reported from Cramlington, England

    @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

  • matt3lee
    Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • EMSSays
    EMSsays (@EMSSays) reported

    @EE @SamsungMobile @SamsungUK are you just conmen? What a joke- 9 pound in parking and 2 hours for them to just say the phone’s damaged. How is their damage if you haven’t checked the phone??? Screen protector not been touched and they said no visual damage ??? It’s a known fault

  • EerikBeeton
    Eerik Beeton, MCIM Cmktr (@EerikBeeton) reported

    @O2 24h later still waiting for service. @EE you got good reception these days?

  • hydref
    Sharon (@hydref) reported

    Our @EE broadband has been down in Keswick since at least 6am yesterday, your service status page isn't working, and all we've heard from you is a text saying you're looking into it. An update of whats happening would be nice!

  • andylivi1
    Andy Livingstone (@andylivi1) reported

    @MarkyTalk @EE Mark. I had exactly the same recently. I too have been a customer since the orange days. Completely uninterested in customer service unless it involves selling you something you don’t really need. I ended up going to Klarna mobile.

  • GarethSalisbur1
    human (@GarethSalisbur1) reported

    @DerekAllan61 @EE Robbing ***** . She put phone down and not heard anything back about the phone bill . So I’m just leaving £15 in bank and if they take more out then I’ll take it further

  • idlewildgirl
    Sarah (@idlewildgirl) reported

    @aaron_mcr @EE wtf! How can they say that lol

  • lsl_scott
    Lisa :) (@lsl_scott) reported

    @EE Why tell me to call when I have to make a complaint online? More time wasting.

  • KatieBrownriggg
    Kate (@KatieBrownriggg) reported

    @EE hi, why is it when customers use an offer from a third party website to get their broadband with you - you then cancel it? Apparently you’re cancelling 2 out of 3 people who do this so it feels like i’ll be wasting my time if I sign up?

  • liver14
    karl fairbrother (@liver14) reported

    @MarkyTalk @EE I 100% agree with this, I’ve been with them for a very long time and the service I’m getting for trying to upgrade and get a decent deal is shocking. Prices are sky high @EE

  • WorbleGames
    Ben (@WorbleGames) reported

    @lizardbutts @MarkyTalk @EE As I said to Mark, buying the phone outright upfront is often significantly cheaper long term. Obviously the upfront cost is quite large but generally i've found you save about £100-£200 over 24 months doing it that way. I'm with EE for internet as well so that brings it down