EE

EE Outage Report in Gateshead, England

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The latest reports from users having issues in Gateshead come from postal codes NE88.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Gateshead, England 10/18/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Prudhoe, Sunderland, Gateshead, Hebburn, Seaham, Sheriff Hill and Chester-le-Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomPrudhoe Internet
United KingdomSunderland Phone
United KingdomGateshead Internet
United KingdomHebburn Internet
United KingdomSunderland Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

  • stevew_pfc steve (@stevew_pfc) reported from Cramlington, England

    @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

  • davidparkersm David Parker (@davidparkersm) reported from Whickham, England

    Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • Whitby_Born 🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • sedge1989 Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • ian_safc_1974 Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

  • maniccollie ManicCollie (@maniccollie) reported from Cramlington, England

    @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

  • MichaelChapmanJ Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • amymccordx Amy McCord (@amymccordx) reported from Hebburn, England

    @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

  • jstep__ Josh Stephenson (@jstep__) reported from Birtley, England

    @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

  • maniccollie ManicCollie (@maniccollie) reported from Cramlington, England

    @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

  • RobertReay Robert Reay (@RobertReay) reported from South Shields, England

    My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

  • DougJBacon TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KeyringHardhat 🏳️‍🌈 kieron | he/him 🇺🇦 (@KeyringHardhat) reported

    @EE I ordered my upgrade about 15 minutes after pre-orders went live for the new iPhone 14 Pro Max, Yet I'm still no clearer if the device is even slated to arrive tomorrow. Though you've happily taken payment. Can I get an update or I'll just cancel the order and buy elsewhere.

  • Hungry_Sailor_ Shane ⚓ 💙 (@Hungry_Sailor_) reported

    @EE, why can't I login to my account?! I seem to be stuck in a weird loop...

  • DanielL8646 Daniel (@DanielL8646) reported

    @EE I bought a new phone contract , haven’t received the email . I need a reference number in order to track my order. Please help. Thank you.

  • joelipo Joseph Lipson (@joelipo) reported

    @EE Any iPhone pro max 256gb still waiting for o2 to reduce my contract. I want to leave o2 due to woeful customer service and lack of understanding over my iPhone having a camera fault

  • dcm_illness Blodwin (@dcm_illness) reported

    @EE do you still help people on Universal credit?

  • JA_Santelices Juan A. Santelices 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱 APRUEBO (@JA_Santelices) reported

    @EE today we had the manager of shop in Princess Street being rude, impolite and abusive. It is not acceptable and ##Katheryn shouldn't not be there in charge. Customer service at @ee is a disgrace and they aren't interested in respecting and keeping customers but just money!

  • Art4Space Art4Space (@Art4Space) reported

    @EE Hi. We are waiting for a Multi sim, but gone 15 days now since ordering and not showed up in the mail yet and no tracking details/dispatch email from you. Can you please help?

  • joelipo Joseph Lipson (@joelipo) reported

    @EE Probably an older version. Are you able to help me get out of my o2 situation?

  • kungwhew kungwhew (@kungwhew) reported

    Hi @EE I need help with my PAYG account.

  • MeganIJG Megan (@MeganIJG) reported

    @EE Hello, I tried the link and unfortunately it’s not working ..