EE Outage Report in Gateshead, England

Problems in the last 24 hours in Gateshead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Gateshead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Gateshead, England

The most recent EE outage reports came from the following cities: Gateshead, Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, and Consett.

City	Problem Type	Report Time
Gateshead	Wi-fi	3 hours ago
Chester-le-Street	E-mail	13 days ago
Newcastle upon Tyne	Phone	18 days ago
Sunderland	Internet	20 days ago
Cramlington	Phone	24 days ago
Sunderland	Internet	25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Gateshead, England

Latest outage, problems and issue reports in Gateshead and nearby locations:

• 
  David Parker (@davidparkersm) reported 13 seconds ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Warren ⭐️ (@ladgaga13) reported 49 seconds ago from Blyth, England

  @EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra

• 
  Raj (@engg_rky) reported 4 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  TheGingerDigest (@DougJBacon) reported 4 minutes ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  Michael Young (@micky9nufc) reported 7 minutes ago from Lanchester, England

  @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

• 
  Darren (@DarrenMorgan) reported 12 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Shaun Edge (@sedge1989) reported 12 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Amy McCord (@amymccordx) reported 12 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  TheGingerDigest (@DougJBacon) reported 13 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

• 
  Robert Reay (@RobertReay) reported 14 minutes ago from South Shields, England

  My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

• 
  ManicCollie (@maniccollie) reported 15 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  steve (@stevew_pfc) reported 16 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 20 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Laura Crawford (@lcrawford1983) reported 20 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  Ian (@ian_safc_1974) reported 28 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Michael Chapman-John (@MichaelChapmanJ) reported 33 minutes ago from Hetton-Le-Hole, England

  @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

• 
  Josh Stephenson (@jstep__) reported 34 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  ManicCollie (@maniccollie) reported 34 minutes ago from Cramlington, England

  @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

• 
  Raj (@engg_rky) reported 38 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported 41 minutes ago from South Shields, England

  @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  terry 🖤 (@rebelrouser29) reported 7 minutes ago

  @EE And if you read my post (Bot) it was a general gripe how bad the signal is here in the UK around the small towns. Yet in the bleakest of areas around Norway, you get a 5G signal.

• 
  Nial Perry (@Nperry2189) reported 12 minutes ago

  @EE is your internet down? Our modem won’t connect and is just staying fixed green

• 
  JanetM. (Monarchist) (@Cilvrnum) reported 14 minutes ago

  @EE The transfer of BT domestic customers needs realisation that they are not all the same or equal in capability. Many now have AMD needing broadband to communicate who cant see on a website so sending that advice in text won't help them. Flag a/c, check before sending @RNIB

• 
  Kirsty 💗 (@KizzyLou_) reported 15 minutes ago

  @EE I can't get into my app and i'm having issues with some of my contacts, how do i get help please? Thanks

• 
  Niki Dack (@nikidack) reported 22 minutes ago

  .@EE trying to report an issue but I have no signal to receive SMS as part of the login process! Anyway, significant outage at PE1 5TP and surrounding areas. Other operators out too, possible Arqiva issues at the postcode mentioned but nothing on your website (yet) FYI, thanks

• 
  Primish 🇯🇲 (@luka_ellie) reported 23 minutes ago

  @EE My service has been down from the 28/29 July and still having service issues. When will this problem be resolved an also compensation I’ll be receiving?

• 
  Talles Hentges (@TallesHentz) reported 24 minutes ago

  @EE Thanks for the reply, But not worth the time. I ended up getting a new SIM card on a EE store. Where they said they couldn't help me with the card I bought at Sainsbury's. Which was also disappointing.

• 
  @GustavMahler18601911 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺🇵🇸 (@Mahler18601911) reported 27 minutes ago

  @EE Why would you you close a customer complaint without reference to the customer?

• 
  MrOc (@parsfanian) reported 29 minutes ago

  @EE What is the best contact number to discuss getting rid of my new WiFi 7 router. The amount of issues I am having. with devices dropping out is just ridiculous.

• 
  Michael Donaghy (@MichaelJDonaghy) reported 36 minutes ago

  @EE This needs escalating properly, I need a manager/supervisor to contact me personally to resolve this. Someone needs to take some responsibility and sort this out. Please help.