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EE Outage Report in Hazlerigg, Newcastle upon Tyne, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Hazlerigg, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hazlerigg, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Hazlerigg, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, Ashington, North Shields, Gateshead, and Jarrow.

CityProblem TypeReport Time
Newcastle upon Tyne Phone 14 days ago
Sunderland Internet 15 days ago
Cramlington Phone 19 days ago
Sunderland Internet 20 days ago
Prudhoe Phone 24 days ago
Newcastle upon Tyne Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hazlerigg, England

Latest outage, problems and issue reports in Hazlerigg and nearby locations:

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • zombiefiend616
    Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • jacwiljam
    Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • rackysafc
    Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • onet18975
    David Paterson (@onet18975) reported from Morpeth, England

    @EE Customer service equally as poor. Dialogue started only to be waiting 30mins between replies

  • matt3lee
    Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • jshield1988
    jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • laurafarrow91
    Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • Gemma_Hall25
    Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • IamBurnPhoto
    Iam Burn Photography (@IamBurnPhoto) reported from Whitburn, England

    @EE Despite my phone stating I have a 5G signal, I cannot use my phone at St. James' Park, Newcastle. People on other networks don't seem to have this issue. I've tried manual selection of network, switching off 5G etc. but no joy. Why is this happening?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • tempersmith
    shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • alanhewittphoto
    Alan Hewitt (@alanhewittphoto) reported from Ashington, England

    Anybody in rural Northumberland on @VodafoneUK? I’m looking at upgrades, on @EE at present and their offerings are terrible in comparison to changing to Vodafone.

  • onet18975
    David Paterson (@onet18975) reported from Morpeth, England

    @EE worst network provider in this postcode area ever! False advertising

  • Sadiesmam
    Tracy 💙 (@Sadiesmam) reported from Ashington, England

    @EE credit where its due. Great customer service this morning. I have been a customer for a lot of years and it's nice to get some loyalty in return. #ee #phonecontract

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • GeoffWadeSwim
    Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FranklyUk
    Aboy (@FranklyUk) reported

    @EE @Mbmbmb123454321 Yep. Exact same experience. Awful.

  • neelakantambalu
    neelakantam balu (@neelakantambalu) reported

    @EE Not sorted, still need help

  • nickbalti
    Nick Curry (@nickbalti) reported

    Well… after 15 years with my current network I concluded that they are now unusable! 4G showing but cannot even load a blank webpage with a single word on it! Tried an @EE SIM today and wow… what a difference! I shall be moving my devices over as soon as possible! Thank you EE!

  • SJV1957
    Steve Valentine (@SJV1957) reported from Warwickshire, England

    @EE My account isn't the problem - it's a frequent lack of signal that's the problem!

  • CruiseJos
    Jos Dewing (@CruiseJos) reported

    @EE why dont you answer your phones anymore or resolve issues real drop in service levels

  • Robbo1979says
    Paul Robinson (@Robbo1979says) reported

    @EE Hi. I have just tried again on a different browser (same problem on Chrome and Edge) and it just says "something goes wrong... Our fault, not yours. Please call us...." which kinda defeats the object of why I'm doing it online. Is it my land-line number you need for my account?

  • tonyshawadi
    Tony Shaw (@tonyshawadi) reported

    @EE Finally spoke to a very helpful chap on the four attempt and several hours later on Thursday. Replacement handset on its way 🤞 this resolves the issue with my phone. It doesn’t make up for the service or wasted time though

  • ke1_jilland
    Jill and David Kelly (@ke1_jilland) reported

    @EE Elderly Parents have been without mobile internet for several weeks now (Colintraive/Glendaruel). Status page just shows resolution time of 8 hours that never changes. Come on EE..they live in a rural community and rely on this life line for so much.

  • climo2009
    Lauren .A. (@climo2009) reported

    @EE How does my Samsung S20 FE use 5G? I dont have the option to use 5G when i check the options in the Network Mode settings?

  • FranklyUk
    Aboy (@FranklyUk) reported

    @MarcAllera @EE Amount Ofcom fined @EE for over-charging. £2,700,000. Amount ofcom fined EE for complaint handling failures. £1,000,000. Amount Ofcom fined EE for over-charge 118 numbers. £245,000. Times I was put through to someone senior when I complained of an inaccuracy on my account. 0.