EE Outage Report in Hazlerigg, Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hazlerigg, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hazlerigg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at EE
EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hazlerigg, Newcastle upon Tyne, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Hebburn, Boldon Colliery, Sunderland, Gateshead, South Shields, Jarrow and Washington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Hebburn |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Boldon Colliery |
Internet | |
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hazlerigg, England
Latest outage, problems and issue reports in Hazlerigg and nearby locations:
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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steve
(@stevew_pfc) reported
from
Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Laura Pearman Headshots Photographer
(@LPearmanPhotos) reported
from
South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Shaun Edge
(@sedge1989) reported
from
Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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Rachel Briggs
(@RachelLBriggs) reported
from
Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nige Morgan
(@SGUKSport) reported
@EE Quick question… why is your customer service so bad?
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𝕂𝕁
(@karljoones) reported
@EE are you folks having issues in G41? Broadband has been intermittently cutting on and off since yesterday. Need this sorted for work today.
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richard rock
(@v12ock) reported
@Pdouglas1970 @EE I had to call them via a FaceTime to inlaw Stuff to do Settings/mobile data/mobdataoption the voice and data to 4g Then if no good manually select network to T-Mobile You may have to remove dial assist It then worked Let me know as there was other bits of not
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
@EE Don't do it. No emergency line if there is a power cut.
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Shelley Bruce
(@BabesShelley) reported
@O2 seriously has the worst customer service. Over 40 minutes on hold on the phone to try to speak to someone SO FAR. I called @EE last week and was through to someone in 3 rings.
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Sheila Bennett
(@sheilab00608641) reported
Totally shocked by @EE … had a phone with them for two years, no issues with paying. Yet I can’t get an iPhone 13 pro max as I don’t earn enough, even with my husbands wages added on. No attempt to retain their customers either. Off to Vodafone I go
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Fiona
(@Fionactemple) reported
@EE help me please? Trying to return a phone and you won’t pick up the phone or reply to my emails. I have 3 days left to return it.
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Nicholas Dickens 🇺🇦
(@NicholasDickens) reported
I’m sick of my mobile network screwing up all the time and my internet provider @EE @virginmedia
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Heather Moyes
(@xHEATHERMOYESx) reported
@EE is there an issue with your WiFi at the moment?
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Marcel Boonaert
(@MBoonaert) reported
@EE stop hiding behind your call center colleagues and fix the issue you have caused which i raised at the time prior to being charged by @AppleTV for something my upgrade should be giving me for free for 6mths.