EE Outage Report in Whickham, Gateshead, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Whickham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Whickham, Gateshead, England
The most recent EE outage reports came from the following cities: Houghton-Le-Spring, Sunderland, Newcastle upon Tyne, Gateshead, Chester-le-Street, Durham, Stanley and Hebburn.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Whickham, England
Latest outage, problems and issue reports in Whickham and nearby locations:
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Shaun Edge (@sedge1989) reported from Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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David (@davidhorsefield) reported from Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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John Adams (@Johnad25) reported from Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Rachel Briggs (@RachelLBriggs) reported from Sunderland, England
I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website
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Eddy39 (@eddygraham39) reported from Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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John Adams (@Johnad25) reported from Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Liam (@L17aamLiam) reported from Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Raj (@engg_rky) reported from Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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ManicCollie (@maniccollie) reported from Cramlington, England
@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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Raj (@engg_rky) reported from Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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ManicCollie (@maniccollie) reported from Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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Vee Collins (@veecollins) reported from Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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John Adams (@Johnad25) reported from Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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steve (@stevew_pfc) reported from Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England
@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended
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Laura Crawford (@lcrawford1983) reported from Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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steve barnes (@stegley1981) reported from Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Normy (@NormyNormisson) reported
@EE unable to get any reception in the New Royal Liverpool Hospital, as there are no signal boosters for your network. O2 and Voda are all fine. Will this be sorted out or do I have to change networks?
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ساكيل (@generalplantain) reported
Hey @EE @bt_uk you have some incompetent staff at your customer service centres, I’ve been passed back and forth to the wrong departments and wasted two hours on the phone with idiots. I was misled by your sales advisors and been told incorrect information???
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21spike0 (@21spike0) reported
Unable to gift any data for last 24 hours, anyone else having the same issue? Please respond @EE
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Darren Ratcliffe (@webdarren) reported from Oldham, England
@bharatbhandari1 @EE It doesn’t matter where I am it’s just as bad at home, Manchester, Stockport… just as bad in each area
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SLR (@slr1975) reported
@EE I need to speak to an advisor, calling 150 I can’t find an option for my problem? Please advise
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🆁 (@TheyCallHimR) reported
Literally jist want to talk to someone to add a roam EU pass. The text service thing goes round in circles or tries to get me to change my smart benefit which i dont want to do. FFS @EE
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Rich Brockling (@RichBrockling) reported
@EE asking how much I earn yearly before tax before they'll give me upgrade options... Haha and then when I refused they quickly found upgrade options but couldn't match my current price (or close to it) been a loyal customer for 15 years... Time to switch I think
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Kirstiebakes (@kirstiebakes) reported
@EE Am trying to request a PAC code for two numbers but can't get through to anyone on the phone. Literally standing in a shop waiting to change my account. Can anyone help asap? Thanks.
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Bharat Bhandari (@bharatbhandari1) reported
@webdarren @EE It depends if the mast are bemusy or not, of if there upgrading the network
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Mary (@MarySequera) reported
@EE our wifi router is not working. It says it is connected but the internet is not working. Horrible service provided by EE as usual