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EE Outage Report in Whickham, Gateshead, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Whickham, Gateshead, England 03/24/2026 20:10

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whickham, Gateshead, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, Consett, Durham, Gateshead and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomSunderland Internet
United KingdomCramlington Phone
United KingdomSunderland Internet
United KingdomPrudhoe Phone
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • StuartCowper Stuart Cowper (@StuartCowper) reported

    Impressed with @EE support last night & text based line check with @bt_uk which saw an @OpenreachHelp engineer here first thing to fix a line issue. Less impressed the fault is a result of neighbours ignoring a cable marker, digging it out, and then cutting said cable!

  • Rizzie47 Rizzie (@Rizzie47) reported

    @EE Hi guys, I’ve been having really bad reception coverage for the past 2-3 days and with that hardly any 4G. Are you guys doing maintenance around my area? Thanks

  • electricmonk111 Andy Key (@electricmonk111) reported

    @Isv71903127 @EE I'm aware of that, but if you have two numbers and two contracts on the same account - as I do - then EE ask you to call them for the codes. (Also I wanted to check that they wouldn't close the whole account down as soon as the first PAC code was processed!)

  • baffledonlooker Baffled Onlooker 🏡😷 (@baffledonlooker) reported

    @EE Hope your 4G signal is haggis friendly, that's an area know to be part of their migration route.

  • TomBWFC95 Tom (@TomBWFC95) reported

    @EE Singal in my area seems to have been poor since Saturday l. Postcode BL4. Had 1 bar all weekend and today.

  • El_Dunko David Dunkinson (@El_Dunko) reported

    @EE hi, I have a flexplan which I need to cancel as I've just started a contract with you, can I transfer my number from my ee flexplan to my new ee contract?

  • RamseyMatt87 Matt Ramsey (@RamseyMatt87) reported

    @EE Wouldn’t get your hopes up, parts of the south of England have had poor/no signal for a few days

  • rachelbbridge Rachel Bridge (@rachelbbridge) reported

    My router dropped out, one call to @EE and they are sending out a replacement as well as upping my phone data so I can hotspot in the meantime... best customer service always.

  • anouskagrace Anouska Linney (@anouskagrace) reported

    @EE wow 😯 customer service definitely didn’t come with a smile

  • DavidMollins David Mollins (@DavidMollins) reported

    @EE my broadband service is down in WF7, texted the fault number and it told me the fault was detected 1 minute past 3 today, and the estimated clear is at 23.59 TOMORROW, is this right?