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EE Outage Report in Whickham, Gateshead, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Whickham, Gateshead, England 05/15/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whickham, Gateshead, England

The most recent EE outage reports came from the following cities: Durham, Newcastle upon Tyne, Gateshead, Wallsend, North Shields, Sunderland, Hebburn, Houghton-Le-Spring and Chester-le-Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurham Internet
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Internet
United KingdomWallsend Internet
United KingdomDurham Phone
United KingdomGateshead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

  • stevew_pfc steve (@stevew_pfc) reported from Cramlington, England

    @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

  • RachelLBriggs Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • MichaelChapmanJ Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England

    @EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved

  • ian_safc_1974 Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • RobertReay Robert Reay (@RobertReay) reported from South Shields, England

    My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

  • jstep__ Josh Stephenson (@jstep__) reported from Birtley, England

    @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

  • RobbyRSSRobot Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • davidhorsefield David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • lcrawford1983 Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • eddygraham39 Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • Whitby_Born 🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • maniccollie ManicCollie (@maniccollie) reported from Cramlington, England

    @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

  • sedge1989 Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • maniccollie ManicCollie (@maniccollie) reported from Cramlington, England

    @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

  • davidparkersm David Parker (@davidparkersm) reported from Whickham, England

    Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • L17aamLiam Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • townsend01_mr Richardtownsend (@townsend01_mr) reported

    @EE absolutely amazing customer service this morning straight threw to an actual person from the uk so no problem understanding them dealt with quickly and efficiently couldn’t ask for anymore.! 👌👏🏻👏🏻👏🏻

  • CovidSage Ignore #NHS #TestAndTrace. Just live life (@CovidSage) reported

    @EE Areas of Edinburgh are black spots for EE. My wife got one of your phones and 12 months later, having hated it and never having signal, went to O2. Instant signal! So you might be faster, but with no signal, your comparison ain't with squat

  • RuthBC RuthBC (@RuthBC) reported

    @EE - I made a complaint by telephone on Saturday and was promised a call back from a manager within 72 hours. This has not happened - who should I contact to complain more formally?

  • owain_davies242 Owain Davies (@owain_davies242) reported

    @EE why is our Internet not working is it down for a bunch of people or just us? We're in Bath

  • StudentNurseJo2 Student Nurse Jordan (@StudentNurseJo2) reported

    @JennieeBCUstn @EE you could cancel the contract and go elsewhere, or get them to deliver it to your house, and make sure that they do not charge you for the days that you have missed.

  • 2_wheels_better 2 Wheels Good (@2_wheels_better) reported

    So @EE decide to double my price with a 'take it or leave' text message... going for the customer service and loyalty awards I think? I may have missed the point at which companies think treating customers like dirt is good practice? [rant off]

  • drjonas28 drjonas28 (@drjonas28) reported

    Cannot wait till my contract with @O2 finishes in January, signal is terrible. I used to get great signal where I live but not anymore. Going back to @EE as soon as I can

  • MartinsAsfordby Martin's of Asfordby (@MartinsAsfordby) reported

    @EE Appauling service. Account shown as being closed but payments still being taken, maybe 10 or 11 in total or more. Only just realised 🤬 DD now cancelled. For phone number 07940 163206.

  • Stewart19Graeme Graeme (@Stewart19Graeme) reported

    @EE hi I’ve just requested a sim swap but now both phones have no signal - is that normal?

  • McGuinnessKevin Kevin McGuinness 💙 (@McGuinnessKevin) reported

    @EE No thanks I’d rather be with a network that doesn’t charge for roaming in the EU.