EE Outage Report in Whickham, Gateshead, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Whickham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (30%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Whickham, Gateshead, England
The most recent EE outage reports came from the following cities: Cramlington, Consett, Jarrow, Sunderland, Gateshead, Newcastle upon Tyne, Wallsend and Washington.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Whickham, England
Latest outage, problems and issue reports in Whickham and nearby locations:
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
-
Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
-
ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
-
Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
-
shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
-
Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
-
ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
-
jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
-
Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
-
Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
-
Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
-
Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
-
Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
-
Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
-
Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
-
Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Clemo
(@1974clemo) reported
@EE Hi Jess, the moment she got handset she has never bn able to use her data, however the main issue is the phone isn't holding the charge, she has deleted all her apps yet has made no difference
-
isv
(@Isv71903127) reported
@mitchthompson @EE That’s disgusting from EE they tried to get £5 a month from my miss saying her old pack has ended then cut her call time and data down but my miss is on the same pack she’s had for years yet you can still buy this pack wow ee are con-artist.
-
John Ramos
(@Jpr01) reported
@EE I'm guessing you are aware of a problem with your internet service it went down about half hour ago, many people are having trouble
-
G
(@cymrogaz) reported
@EE What a waste oftime of a Comany they have just not got time for loyal customers I have been Orange/EE customer for over 22 years or more since they have started and made a complaint and the guy just didnt want to know just wanted to close the complaint wittout sorting it out
-
ian💙
(@iandkroberts) reported
@EE Need some help. Customer services too busy at present. Need to connect my watch !! I’m paying for service I can’t use. Help ?
-
jeremy
(@jwalkermedia) reported
Well it was a good try but @EE refuse to provide a reliable internet service -_- If its back up later we'll pick up again but if no we'll try tomorrow! Sorry guys!
-
Patrick Horridge
(@PatrickHorridg1) reported
@EE I've had my account suspended for an unpaid bill of £500 that I only got the statement for yesterday. No idea what the £385 charge is and I'm unable to contact anyone by phone or live chat to get my service back up and running. Any help?
-
Haabit
(@Haabitual) reported
@EE are you having system problems at the moment? My partner can't seem to check her mobile account online or even speak to anyone on the phone?
-
John Henderson
(@westrowhendo) reported
@DrFernsby @EE Openreach connected us to fibre & I pointed out cable was threaded thro trees but they said it was "robust". It lasted 2 wks. They had so little interest in repair it was only complete for 2wks in 1st 6 months. Why would we give up 4G for a service that dies when the wind blows?
-
Emjeadea
(@Emjeadea) reported
@EE your customer service reps have cut me off saying they will call me back and ive heard nothing. i a not waiting 45 minutes in a queue for you to put me through again. why has she not called me back ?? 😤