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EE Outage Report in Whickham, Gateshead, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Whickham, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, Consett, Durham, Gateshead, and Jarrow.

CityProblem TypeReport Time
Chester-le-Street E-mail 9 days ago
Newcastle upon Tyne Phone 14 days ago
Sunderland Internet 15 days ago
Cramlington Phone 19 days ago
Sunderland Internet 20 days ago
Prudhoe Phone 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

  • laurafarrow91
    Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😑I’ve never known a network like it

  • jshield1988
    jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • matt3lee
    Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🀯

  • geemiller71
    Gareth Miller πŸ‡ΊπŸ‡¦ (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • panicdragon8784
    Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • janeymed
    Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • jacwiljam
    Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • suemetty
    Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • tempersmith
    shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • rackysafc
    Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • finswimmerjohn1
    John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • wjc_14
    Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Azzahy98
    Aaron (@Azzahy98) reported

    @EE A Β£9.79 increase a month. I’ve only had this phone 3 months and I’m getting charged another Β£10 a month. Shocking service from EE. I would definitely avoid at theses times!

  • Azzahy98
    Aaron (@Azzahy98) reported

    @EE A Β£10 increase a month for my phone that I have only had for 3 months. It’s shocking service from EE. I’m very disappointed and would advise people to not use your services unless you want multiple months price increases!

  • ComaOphelia
    Shelli (@ComaOphelia) reported

    Lo and behold. I'm again without signal where I live. Started last week and it's still not working. Every other couple of weeks it happens. @EE sort it out. Can't even have a phone call wherever/whenever I want as it cuts out as soon as I approach the area.

  • Amyelisajem
    Amy Turner (@Amyelisajem) reported

    @EE just had my first bad customer service experience with EE after trying to see if I can do anything to my plan to soften the price increase. Unhelpful and backchatting in retentions and now feel trapped! Funny how one bad experience after years of loyalty can knock your trust!

  • GemmaLuther
    Gemma Luther (@GemmaLuther) reported

    @EE never will I use EE. My friend who works in care has been left with a nearly Β£800 phone bill. She has made a complaint which EE decided to close 4 times without resolution! They are being so unhelpful and keep being difficult for the sake of it. It's disgusting.

  • nonpartialrant
    thatisall (@nonpartialrant) reported

    Dear @EE, I have been notified that the monthly mobile cost is set to increase by almost Β£5 per month. Does this price increase reflect an improvement in service, will it be a struggle to get a signal in most places as normal?

  • shikariunite
    πŸ…ΌπŸ†…πŸ†‚πŸ…·βŽŠ (@shikariunite) reported

    @m_j____p @EE Yeah, it's definitely a kick in the *****, considering we pay more every year but still get the same shoddy service.

  • _andymcdonald
    Andy McDonald (@_andymcdonald) reported

    @EE Hi there. I seem to have had no network for the last few days. Can only use wifi but no 5G/4G when out and about.

  • HalimaIfade
    Halima (@HalimaIfade) reported

    @EE Hello. I need help or answers please.

  • _James_Jones_
    Jimmy Jones (@_James_Jones_) reported

    @EE You want an honest opinion? Your company simply ups cost over inflation plus a percentage. I am seeing an over 8% increase with nothing in return. Same as always. Your customer service also critiqued other customers over resolving. Horrid company. Leaving as soon as I can do!