EE Outage Report in Whickham, Gateshead, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Whickham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Whickham, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, Consett, Durham, Gateshead, and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street
|
9 days ago | |
|
Newcastle upon Tyne
|
Phone | 14 days ago |
|
Sunderland
|
Internet | 16 days ago |
|
Cramlington
|
Phone | 20 days ago |
|
Sunderland
|
Internet | 21 days ago |
|
Prudhoe
|
Phone | 25 days ago |
Community Discussion
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EE Issues Reports Near Whickham, England
Latest outage, problems and issue reports in Whickham and nearby locations:
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Adrian Hitchman (@janade1) reported from Wideopen, England@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE In case I have problems taking out the SIM card etc again, are your shops open?
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ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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ANTH (@aanntthh) reported from Houghton-Le-Spring, England@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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shaun smith (@tempersmith) reported from Gateshead, England@EE cancel my contract as I type this robbing cun*s
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jamie shield (@jshield1988) reported from Whitley Bay, England@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Steph. (@stephwales_) reported from Gateshead, EnglandEhhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Paul Rackstraw (@rackysafc) reported from Washington, England@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Jac Wilson (@jacwiljam) reported from Whitley Bay, EnglandAnyone having trouble with @EE when making phone calls ?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Ben Bias (@zombiefiend616) reported from Newburn, England@EE is there a problem with they billing system as I can't pay my bill online??
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Luke Madden (@ifellintoawell) reported from Whitley Bay, England@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Matt (@matt3lee) reported from Hebburn, England@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Idh46 (@idh46) reported from Wallsend, England@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Morgs9 (@Morgs90) reported@AJMSomers @VodafoneUK I had the same issue in my work postcode for 5months and they did nothing but give me empty promises. They offered me compensation once the problem was solved. I don't even work there anymore and I'm yet to see any compensation. @EE you still treat your customers like this?
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Terry Musk (@TerenceM52) reported@EE what is going on with the app. I have tried to sign in for several days have had to change my password numerous times even tried to register again but I cannot access my account. If I go thru a browser no problem but thru the app it’s impossible
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ForgetMe (@MStackevicius) reported@EE I thought EE had best coverage in London but it's poor service in many parts of London.. and yet your contracts are expensive, for what? Rubbish service?
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queenie (@queeniepoloton) reported@EE Long story short I contacted live chat last week as I was switching banks & my DD did not go through. I was told that as long as I paid this Thursday I would not be cut off. Despite this I had no service as of today when I arrived at hospital to be with a sick relative.
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simon shimell (@shimell74) reported@EE really piss-poor customer service. I took an upgrade and ten you change the deal....shocking...
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Paul Hesketh (@hesk14) reported@EE poor service. Upgraded my phone this morning and was quoted £30 up front cost. Just had a call to tell me it was an error and the update front cost was actually £180! Order cancelled!!
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orla conaghan (@orlacon0) reported@EE why is your app so ****, I shouldnt have to uninstall and reinstall it everytime I want to log onto it!! New update is ****
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queenie (@queeniepoloton) reported@EE When I contacted Live Chat today you can see a supervisor admitted that I had been lied to last week & there was nothing they could do to restore my service as the collections team are only on phone but I would have to download Skype to ring them because I'd been wrongly cut off!
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Keith Pates (@KeithCP2) reported from Nottinghamshire, England@EE do you have any problems your end, first my wifi box stopped working the other day, I had to connect with usb on laptop, just paid bill and now it won't connect on laptop, phone won't let me buy data says turn wifi off, it is not on please help Thanks Keith
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Wako Wako (@wakowakowakou) reported@RustyTheSnowman @EE My account was disabled and It was unbearable for me after numerous appeals to the support team and nothing was done until I came across @Quick_restore and he fixed my account completely