EE Outage Report in Whickham, Gateshead, England

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Whickham, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, Consett, Durham, Gateshead, and Jarrow.

City	Problem Type	Report Time
Chester-le-Street	E-mail	10 days ago
Newcastle upon Tyne	Phone	15 days ago
Sunderland	Internet	17 days ago
Cramlington	Phone	20 days ago
Sunderland	Internet	21 days ago
Prudhoe	Phone	26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 7 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 9 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Steph. (@stephwales_) reported 11 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 16 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Panicdragon8784 (@panicdragon8784) reported 18 minutes ago from South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

• 
  Paul Rackstraw (@rackysafc) reported 19 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 20 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 22 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  Gareth Miller (@geemiller71) reported 26 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 26 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 30 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  Bethany Henderson (@BCHenderson_xo) reported 31 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  jamie shield (@jshield1988) reported 32 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  Bethany Henderson (@BCHenderson_xo) reported 33 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Jac Wilson (@jacwiljam) reported 35 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  shaun smith (@tempersmith) reported 36 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Will (@wjc_14) reported 38 minutes ago from Durham, England

  Why has @EE 4G suddenly become so slow?

• 
  Matt (@matt3lee) reported 52 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 55 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 59 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shawood (@shgl1) reported 4 minutes ago

  @EE the worst company I’ve ever come across failed to deliver my phone 5 times now refusing to refund me bc they haven’t had the phone back

• 
  10101111 (@Oz_UK) reported 4 minutes ago

  @stuartjbull @rab1dkorndogg @EE Still requires exchange support. Availability checker says I can get 31mpbs.

• 
  Pubgrundy (@Pubgrundy) reported 13 minutes ago

  @EE can you please help me. I pre-ordered a Pixel 6 Pro in-store and picked it up on release day. The receipt given clearly states it is a preorder, but @Google are refusing my Bose headphone claim as the date on the receipt is the release date

• 
  andy marsh (@rab1dkorndogg) reported 18 minutes ago

  @SocialTechHD @stuartjbull @EE They'll have in some clause that these speeds are estimates as they will never guarantee a minimum speed...otherwise if it goes down they'll have to refund everyone all the time. We both know they'll be dodgy small print 👍

• 
  Calum Harvie (@xCalumHarviex) reported 18 minutes ago

  Hello, @EE. There have been problems with your network in my postcode area since November 25th. I first contacted you about it on Nov 26th. Your network checker keeps returning a "we expect good service within 16 hours", but it has been doing so for several weeks now. Not good!

• 
  andy marsh (@rab1dkorndogg) reported 22 minutes ago

  @SocialTechHD @stuartjbull @EE We can only hope, if we have to pay over the odds they'd better give a good service. But I don't trust EE or BT one iota

• 
  Grant Williams (@GWilliamsLLM) reported 31 minutes ago

  @EE Dear Bob. I did eventually but they weren’t able to help as the security questions rely on my mother being able to remember things she’s no chance of remembering. The alternative being a text to the list phone or an email which, of course, she’s only got on the lost phone… 🙄

• 
  Steve (@steve_8776) reported 32 minutes ago

  @EE why does your button to start a Mobile tech support chat never appear even during open hours?

• 
  The Spookiest Forward (@LoosestThe) reported 33 minutes ago

  .@EE why are you charging me money to text you to solve a problem at your end? With a service I already pay for?

• 
  Mark #IndyScot #FBSI 🦄🕷️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@lochvue) reported 33 minutes ago

  Seven weeks now without phone service from the incompetent @EE I thought Currys were hopeless, but we have a new champion #EE