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EE Outage Report in Whickham, Gateshead, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Whickham, Gateshead, England 03/17/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whickham, Gateshead, England

The most recent EE outage reports came from the following cities: Cramlington, Sunderland, Prudhoe, Newcastle upon Tyne, Stanley, North Shields, Consett, Durham, Gateshead and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomCramlington Phone
United KingdomSunderland Internet
United KingdomPrudhoe Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomStanley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • luke_mxnt Luke 🦖 (@luke_mxnt) reported from Durham, England

    @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • 19bootsy68 Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • AelyMcKeon Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shaneotomo Shane Thomson (@shaneotomo) reported

    @EE customer services are a waste of time, on hold for hours again until they try and find someone who wants to help.

  • Luket123454321 Luke (@Luket123454321) reported

    @EE illegally preventing me from returning a phone within the cooling off period AWFUL AWFUL SERVICE!!!!!!! PLEASE DM ME AND SORT THIS AND STOP PROMISING TO GET PEOPLE TO RING ME WHEN THEY DON'T!!!!!!

  • RichardWhittam Richard Whittam (@RichardWhittam) reported

    @EE has massively gone down hill the deals I’m being offered are poor and massively overpriced @MarcAllera think I’ll have to look at @VodafoneUK sim only deals, what happened to loyal customer deals? EE

  • JosephVanner Joseph (@JosephVanner) reported

    @EE I have never had such appalling customer service before from a company. Blatantly lied to and trying to get more money out me when a deal was agreed. Trying to charge me £9 a month more for a new contract and telling me 2 different prices to break my contract. Disgusted.

  • joelipo Joseph Lipson (@joelipo) reported

    @EE Any iPhone pro max 256gb still waiting for o2 to reduce my contract. I want to leave o2 due to woeful customer service and lack of understanding over my iPhone having a camera fault

  • sushiewushie 💙*Sushie*💙 (@sushiewushie) reported

    @EE Hi there. Yes please, if you could have a look, that would be helpful. It’s very frustrating when you’re speaking to people for the call to drop numerous times. It never happened with my previous provider. Thanks.

  • JA_Santelices Juan A. Santelices 🇺🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱 APRUEBO (@JA_Santelices) reported

    @EE today we had the manager of shop in Princess Street being rude, impolite and abusive. It is not acceptable and ##Katheryn shouldn't not be there in charge. Customer service at @ee is a disgrace and they aren't interested in respecting and keeping customers but just money!

  • mfrayCFC Formerly chelski_blues (@mfrayCFC) reported

    @EE Hi. Network service (data/calls/texts) intermittent in my area for the past few days. Informed by EE about ongoing maintenance work. I can't use what I paid for so please provide a discount for days without proper service. Should I DM you with more details?

  • ags219 ANT SMITH (@ags219) reported

    Man is it just me or has @EE been **** lately terrible man #useless #noG

  • AshleyMathewsM Ashley Mathews (@AshleyMathewsM) reported

    @EE hi there, where can I download the payment receipt for recharge done my number 07498212218 on 6-Sep? Please help