EE Outage Report in Whickham, Gateshead, England

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Whickham, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, Consett, Durham, Gateshead, and Jarrow.

City	Problem Type	Report Time
Chester-le-Street	E-mail	10 days ago
Newcastle upon Tyne	Phone	15 days ago
Sunderland	Internet	16 days ago
Cramlington	Phone	20 days ago
Sunderland	Internet	21 days ago
Prudhoe	Phone	25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

• 
  Bethany Henderson (@BCHenderson_xo) reported 32 seconds ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  Panicdragon8784 (@panicdragon8784) reported 6 minutes ago from South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

• 
  Paul Rackstraw (@rackysafc) reported 6 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Gareth Miller (@geemiller71) reported 7 minutes ago from South Shields, England

  Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 8 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Will (@wjc_14) reported 11 minutes ago from Durham, England

  Why has @EE 4G suddenly become so slow?

• 
  Steph. (@stephwales_) reported 13 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Matt (@matt3lee) reported 16 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Jac Wilson (@jacwiljam) reported 17 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 17 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 17 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 20 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 23 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 33 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  jamie shield (@jshield1988) reported 37 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  Bethany Henderson (@BCHenderson_xo) reported 38 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 44 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 50 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  shaun smith (@tempersmith) reported 52 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 57 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kelly Williams (@williams706) reported 17 minutes ago

  @MindLiteral @EE Having the same issue. Been telling me the site is under maintenance since Friday every time I try and check out. Today your website won’t even load??

• 
  Becky Guest (@becky_guest) reported 19 minutes ago

  @EE Our wifi has been cutting out over the past few weeks - the connection is lost & the aqua light flashes until I manually reset it. Please could you advise on what is going on? Do we perhaps need a new box? Disruptive to WFH as phone signal isn't reliable enough to tether. Ta!

• 
  Chele (@RetroQueen1975) reported 19 minutes ago

  @EE what is happening with broadband. I'm trying to get some work done and it is going down every few minutes. Ehat an absolute disgrace of a service and you have the cheek to charge me more money than my previous contract. Disgusting

• 
  Dylan (@Mozzla_) reported 26 minutes ago

  @EE Sent tweets all weekend and still no help and still having issues

• 
  Alison J 💙 (@dralisonj) reported 32 minutes ago

  Is there a problem with @EE app as I can't login. Been trying for ages as need to transfer data. Been locked out website too as forgot my login

• 
  lee williams (@thelee_x_w) reported 32 minutes ago

  @EE Im a customer of several years wiv multilines and WiFi & feel very ripped off with the deal I just got from you. Staff in store were awesome but u screwed me on the deal. I could have got more at the same price it seems from ur adverts I've seen since. #bad #pointlessLoyalty

• 
  h.o.l.l.y (@hollyfarmah) reported 33 minutes ago

  @EE Hi! I am in Lisbon and my data was working the day I arrived and now is no longer working. Data roaming is switched on. Please could I have some support as it's important for me to have the data for work. Thanks

• 
  john gittins (@johngittins19) reported 36 minutes ago

  After hearing @EE is the most expensive mobile network in Europe I am looking elsewhere to renewing my monthly contract next month .

• 
  ~Xen~ (@The_Lady_Tenshi) reported 38 minutes ago

  Pretty sure @EE doesn't have a complaints department because of how shockingly bad they are

• 
  Alison J 💙 (@dralisonj) reported 38 minutes ago

  @thelobsterboy @EE Yes that's what I've been getting so must be an issue