EE outages and service status in Whickham, England

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whickham, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Sunderland, Jarrow, North Shields, South Shields, Gateshead, Newcastle upon Tyne, and Stanley.

City	Problem Type	Report Time
Wallsend	Internet	7 days ago
Hebburn	Internet	8 days ago
Sunderland	Wi-fi	9 days ago
Jarrow	Phone	16 days ago
Sunderland	Phone	22 days ago
North Shields	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 8 minutes ago from Newcastle upon Tyne, England

  @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

• 
  Gareth Miller 🇺🇦 (@geemiller71) reported 10 minutes ago from Washington, England

  @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

• 
  Geoff Wade (@GeoffWadeSwim) reported 11 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Raj (@engg_rky) reported 16 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  Eddy39 (@eddygraham39) reported 17 minutes ago from Craghead, England

  @EE submitted a complaint over a week ago via email. It’s not been answered.

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 18 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  John Adams (@Johnad25) reported 18 minutes ago from Durham, England

  @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 32 minutes ago from South Shields, England

  @EE Not bad how are you doing

• 
  Steph. (@stephwales_) reported 33 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 36 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  ANTH (@aanntthh) reported 37 minutes ago from Houghton-Le-Spring, England

  @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

• 
  TheGingerDigest (@DougJBacon) reported 38 minutes ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  Raj (@engg_rky) reported 41 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Louise (@RobbyRSSRobot) reported 42 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  David (@davidhorsefield) reported 44 minutes ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  Vee Collins (@veecollins) reported 48 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Gareth Miller (@geemiller71) reported 52 minutes ago from South Shields, England

  @EE looks like im moving networks. No help whatsoever

• 
  Robby (@RobbyRSSRobot) reported 53 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Amy McCord (@amymccordx) reported 54 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 57 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RocklandsTV (@rocklandstv) reported 7 minutes ago

  @EE you've confused a pensioner into a two year contract that they can't use, their bank just informed them that you'd emptied their pension and had to cancel the payments. I'm going to help them not get into trouble because of your sleight of hand. who at EE should i contact?

• 
  ᗰOOᑎ 🌙 (@ClarityClack) reported 8 minutes ago

  I live in a town with 742 phone masts so why @EE am I gasping for internet and phone signal every time I leave the house

• 
  Gareth Howells (@GarethJHowells) reported 9 minutes ago

  Hi @EE is there a signal issue in post code SA10 at present. Only one bar on 5G 🙄 phone signal is awful and dropping into 4g

• 
  BamBamMK2 (@Williams91898) reported 11 minutes ago

  @EE what exactly has happened for me to completely lose all signal. Even my partner doesn’t have any signal

• 
  Lindsay Brunt (@Lindsay_Brunt) reported 15 minutes ago

  @EE the worst internet ever! WFH is difficult and when contact your service team constantly told ‘no issues’…. Can’t wait to leave your company! everything takes 10 times longer! #fail #awful #leave

• 
  D (@Davidaag1991) reported 17 minutes ago

  @iowrunningmum @EE But when this sort of thing happened to me when I worked there, if they said X, and there was a call on the date they said and what they said was credible (I.e. not saying you were offered free BB for life), I’d believe the customer.

• 
  Stuart Marshall (@MrMclarenNUFC) reported 18 minutes ago

  @ee Is there any chance you can switch back on your masts and stop offering a sub service for the same money. You’re bloody terrible

• 
  Batchie (@BigAl70) reported 23 minutes ago

  @DerekAllan61 @EE I use Tesco the piggyback off O2 network. Never had any issues aff them and if you have a clubcard ye get a discount on monthly and fone rental, they do it as 2 separate contracts so can change the usage package you use when needed

• 
  Vocal and Proud (@Vocalandproudx) reported 25 minutes ago

  Shocking customer service from @EE After months of data issues, I’m told they don’t guarantee a working data service. So what am I paying for? Happy to take customers money but dismiss genuine concerns instead of fixing them. Overpriced with poor service. AVOID @EE @Ofcom

• 
  mrparker666 (@mrparker666) reported 28 minutes ago

  @EE Ok I actually got through to EE support they said there was a fault in my area but clueless beyond that great why has it been down for a week shouldn't they update spusu