EE Outage Report in Whickham, Gateshead, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Whickham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Whickham, Gateshead, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, Consett, Durham, Gateshead and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
||
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Internet | |
| Cramlington |
Phone | |
| Sunderland |
Internet | |
| Prudhoe |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Whickham, England
Latest outage, problems and issue reports in Whickham and nearby locations:
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lee major (not bionic)
(@MajorManor) reported
from
Newburn, England
My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,
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Mark.🇬🇧🇺🇦
(@19bootsy68) reported
from
Dunston, England
@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Louise
(@RobbyRSSRobot) reported
from
Gateshead, England
@EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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Rockcliffe Files
(@RockcliffeFiles) reported
from
Whitley Bay, England
Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable
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Nicola Corbishley
(@NicCorbishley86) reported
from
Whitley Bay, England
@EE I did not agree for my bill to rise by £15 during my contract!! The signal is a joke most is the time!! So this is not justifiable!!
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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Sarah
(@Rainbowztwit) reported
from
Whitley Bay, England
@EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)
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Richie Veitch
(@richieveitch) reported
from
Newburn, England
@EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!
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Louise
(@RobbyRSSRobot) reported
from
Sheriff Hill, England
@EE I'm needing more time to pay but because I'm on a payment plan the bot can't help
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Luke 🦖
(@luke_mxnt) reported
from
Durham, England
@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
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Aely McKeon
(@AelyMcKeon) reported
from
Whitley Bay, England
@EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.
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Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Pity the signal is terrible
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🖤🤍ColetteHindmarch🤍🖤
(@XxXColette77XxX) reported
from
Gateshead, England
Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…
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Alex Mason
(@AlexMason000) reported
from
Whitley Bay, England
@EE Shite service as usual in #Tynemouth Don't know why I pay my bills
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Michael Young
(@micky9nufc) reported
from
Newcastle upon Tyne, England
@BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!
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John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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pete kilty❗
(@petekilty) reported
from
Consett, England
@EE So your answer is to try and sell me something, wow @EE for the win your just as bad as the people calling the number in the first place!!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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George Devon Graham Salisbury
(@GeorgeDevonGra1) reported
@EE Hello, I have a billing enquiry. I appear to have been overcharged for this month. My bill is usually at £22 per month but it has increased to £31 this month despite that I haven't bought any new products. Any help would be much appreciated.
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Owen Vincent
(@Lonefox98) reported
Day 9! Please dm message for support as can't log into my account verification code.. as I don't have that number one connected to the account and can't change it either as obviously don't have the number, to verify a code @TikTokSupport please help! @EE waiting for response
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steve martin radford
(@stevemartinradf) reported
@EE got vintage orange phone @ car boot (Samsung 330e).tells me "insert sim". i did. then says "enter network unlock code on inner flip screen and @ same time "password?" on outer flip screen.can U explain meaning of this?. thx.
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I am me
(@sirvag3) reported
@Lonefox98 @TikTokSupport @EE There's this guy on Instagram; litetoolx, reach out to him he'll fix it.
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Kevin Hoyle
(@kevinbear75) reported
@EE Hi, I’ve just received my replacement Sim and it’s not working, can you help? Thanks
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Stuart Gill
(@StooGill) reported
@EE Except tracking website is broken, and after 40 mins on call to phone support - being transferred to technical team and it hangs up on me! 😭
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George Devon Graham Salisbury
(@GeorgeDevonGra1) reported
@EE I think I have found the cause of the problem. I have been sending photos for a course using the 4g on my phone. I take it sending photos using 4g costs extra?
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Amy
(@Amy99519281) reported
@EE I’ve already sent messages over I am sure you can see them I have just been told sorry nothing we can do and no you can’t cancel your 5 contacts as it’s in our T and Cs that your phone may not work! It hasn’t worked at my home area since 24th November!
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853334e
(@temporary_2022) reported
@EE hi, I’m trying to return a phone but the returns box keeps being sent to the wrong address and so my trade-in is going to be timed out. Help!
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Amy
(@Amy99519281) reported
@EE Still pointless if you have had no service in your area since the 26th November! #ripoff