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EE outages and service status in Whickham, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Whickham, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Wi-fi.
  • The most recent signal from this area was received Jul 11, 2:44 PM GMT+1.
  • 50% Phone (50%)
  • 33% Internet (33%)
  • 17% Wi-fi (17%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Whickham, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Sunderland, Jarrow, North Shields, South Shields, Gateshead, Newcastle upon Tyne, and Stanley.

CityProblem TypeReport Time
Wallsend Internet 5 days ago
Hebburn Internet 6 days ago
Sunderland Wi-fi 8 days ago
Jarrow Phone 15 days ago
Sunderland Phone 21 days ago
North Shields Phone 30 days ago

Nearby cities with recent reports

Wallsend

1 recent signals

5 days ago
Hebburn

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

  • shahanchowdhury
    Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • ian_safc_1974
    Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

  • lcrawford1983
    Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • matt3lee
    Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • richieveitch
    Richie Veitch (@richieveitch) reported from Newburn, England

    @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

  • DougJBacon
    TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

  • janade1
    Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • RobertReay
    Robert Reay (@RobertReay) reported from South Shields, England

    My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards

  • stevew_pfc
    steve (@stevew_pfc) reported from Cramlington, England

    @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

  • Amyhard44849704
    Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • Gemma_Hall25
    Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • ultimatelyamy
    ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • AlexMason000
    Alex Mason (@AlexMason000) reported from Whitley Bay, England

    @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

  • HullyStephen
    Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • Mr395008
    Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

  • laurafarrow91
    Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • DougJBacon
    TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SGHMFC
    Scott (@SGHMFC) reported

    @EE @JackEmson99 EE have been getting worse for the last year, signal is becoming a piss take

  • ScrumMachine
    Bryce Lawrence (@ScrumMachine) reported

    @EE @SuzJamieson Has it occurred to EE that people don’t have time to sit holding on in the vain hope that someone might speak to them? I binned EE years ago because they were awful and expensive

  • adam_am05
    Adam (@adam_am05) reported

    @EE So I signed up for broadband and changed x4 of my sims but apparently your employee made a mistake now you won’t honour it 😡 Rubbish service and liars @Ofcom why is this acceptable behaviour if I made a mistake I would be told im stuck in contract early termination fees!

  • FareJacob
    CHX Roller (@FareJacob) reported

    @EE Had to do it Via Website... your app still isn't right... logged in, entered verification code, then kicks ya back to login... and so on... keeps going back to square 1. Please sort it out. CHX Wimpole.

  • Vocalandproudx
    Vocal and Proud (@Vocalandproudx) reported

    Shocking customer service from @EE After months of data issues, I’m told they don’t guarantee a working data service. So what am I paying for? Happy to take customers money but dismiss genuine concerns instead of fixing them. Overpriced with poor service. AVOID @EE @Ofcom

  • AFCBUDDY85
    Bodz84 (@AFCBUDDY85) reported

    @_Shareen267 Cant comment on Virgin, as its not available in my area. @BT was brilliant, but the prices became ridiculous @EE (basically BT now) customer service is extremely good. Wifi isnt bad. downside, current price is £80+ a month with two boosters. so will see whats available in Sept.

  • dano1311
    🦉 Dan Oldfield 🦉 (@dano1311) reported

    @dcr_1999 @EE I had issue when I tried to change my kids contracts to sim only, tried online spend cap limit reached, went in store same, even though I was trying to spend less than currently was. Waiting to move them away from EE. Always a stress and hassle at upgrade time.

  • thejabzz
    Jabzz (@thejabzz) reported

    So @EE failed at customer services today. They make the mistake, make things worse and dont want to fix it. It shouldn't be this difficult and stressful for a disabled person to just get broadband! Appalling!! 🤬

  • colnbrook1
    sunil bedi (@colnbrook1) reported

    @EE hi there - I am very very disappointed- I am in Prague and switched on data roaming for the day pass (total 4 days) and it has not worked - have followed all Instructions- switched phone on/off and no luck - it has caused nothing but problems….

  • AshWillBradley
    Ash Bradley (@AshWillBradley) reported

    @judewri @EE Been with EE since the orange days and never really had any issues with them.