EE Outage Report in Whickham, Gateshead, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Whickham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Whickham, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, Consett, Durham, Gateshead, and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street
|
10 days ago | |
|
Newcastle upon Tyne
|
Phone | 15 days ago |
|
Sunderland
|
Internet | 17 days ago |
|
Cramlington
|
Phone | 21 days ago |
|
Sunderland
|
Internet | 22 days ago |
|
Prudhoe
|
Phone | 26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Whickham, England
Latest outage, problems and issue reports in Whickham and nearby locations:
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Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England@EE phone signal been off in NE25 since September 5th. When will this be resolved? There is an acknowledged fault but keep being told it will be repaired within 16 hours.
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Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England@EE Wifi Calling still not working.
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Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England@EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE been trying to dm you regarding an issue but have had no reply yet
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
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Stephen Hully (@HullyStephen) reported from Whitley Bay, England@EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years
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John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
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Luke 🦖 (@luke_mxnt) reported from Durham, England@EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx
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Gareth Miller (@geemiller71) reported from South Shields, EnglandStill got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Panicdragon8784 (@panicdragon8784) reported from South Shields, EnglandAnyone else having problems with @EE mobile signal in #southshields
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Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
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Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
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Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England@EE my signal been off most of the afternoon, any idea when it will be fixed?
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Alex Mason (@AlexMason000) reported from Whitley Bay, England@EE Shite service as usual in #Tynemouth Don't know why I pay my bills
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Danny boy (@Danny_boy300390) reported@BuckleyKevin @EE @VodafoneUK Ill be leaving ee as well charging me for an extra phone number i never asked for at 105 a month almost l! One part of the plan ends next month and the other in February bit of a shambles if you ask me
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Alex Morton (@MortonAlex) reported@EE being your customer continuing to be a complete nightmare. After being cut off against our will and without notice lots of time spent on the phone trying to get the 4G device to work. It is next to useless.
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Andrew Archer (@andrew_archer7) reported@gompstomp78 @EE You won't do if you haven't got a signal, pal.
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Kevin Buckley (@BuckleyKevin) reportedQuick question…my contract with @EE is due to end in March (I can’t wait as completely, totally and utterly💩coverage/service imo) and I would appreciate any suggestions for a mobile service provider in Suffolk (not @VodafoneUK as they are💩too). Any help would be appreciated🙏🏼
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L #KeepPrisonsSingleSex 🟥 (@dirtydianic) reportedHey @EE - why has my order placed on 7th December still not dispatched, despite you still accepting orders for the same item but at a higher price (so clearly not a stock issue), and when I try to contact you, your phone tree doesn't give me an option to talk about this?
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Jude B (@jab_1903) reported@EE I’ve spent 4hrs speaking to your team and multiple people but no one is able to fix this basic problem
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John (@Goose1167) reported@johnnyXscotland @virginmedia I'd love to get 39 as promised by @EE, but we don't get anywhere near that on a consistent basis. Sometimes we don't get anything at all and it's blamed on the amount of people using the network. We will be moving to Starlink in January
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C.A (@CA_OFFICIAL97) reported@EE my service is down
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Connor Hamilton (@connorclarke16) reportedGreat once again @EE or @bt_uk WiFi whoever wants to claim it has gone down. This is 2 days in a row at the exact same time it’s gone down. Surely if there’s works going on you should be telling your customers about it
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Heather Whitehead (@Pbear250424) reported@EE having horrendous trouble with EE whilst on different islands in the Caribbean, spoken to several robots & a real person yesterday who said "we shouldn't have this problem again" #IFONLY