EE Outage Report in Whickham, Gateshead, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Whickham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Whickham, Gateshead, England
The most recent EE outage reports came from the following cities: Durham, Gateshead, Cramlington, Newcastle upon Tyne, Consett, Jarrow and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Internet | |
| Gateshead |
Internet | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| Cramlington |
||
| Cramlington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Whickham, England
Latest outage, problems and issue reports in Whickham and nearby locations:
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Gareth Miller 🇺🇦
(@geemiller71) reported
from
Washington, England
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
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Will
(@wjc_14) reported
from
Durham, England
Why has @EE 4G suddenly become so slow?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Matt
(@matt3lee) reported
from
Hebburn, England
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Stevens
(@LauraSpigtail) reported
@EE can never get through to speak to customer services!
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Bupe Lukundo Ngoy
(@BupeNgoy) reported
@BenPBradshaw @EE Ben, I had a deposit for roaming charges with @EE refunded. They won't charge you if you are an old customer.
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Tam
(@tomo18983) reported
@EE think you really need to work on customer service manner, arguing with customers ain’t a good show
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Flint Fredstone🏳️🌈🇿🇦 🇬🇧🎮
(@raining_bows) reported
Super tired of seeing everyone ***** at @VodafoneUK @EE etc about roaming.. virgin-o2 are just not introducing roaming again THIS YEAR, but probs will next year.. jumping ship to avoid charges that for most will be only for 2 weeks abroad is extreme, I say this as a Voda customer
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Dave Cornett
(@snowarchitects) reported
@EE Trying to register a new sim? Is there currently a problem with your system?
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BrizzleRocker
(@BrizzleRocker) reported
Christsake @ThreeUK It's 2022 and I still have to login to three accounts I pay for separately. Other companies manage to associate accounts, why not you? Are your systems that old? I guess I was misold when the salesperson told me it was possible. @EE can you do this?
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Butcher's Boy
(@James_Willock) reported
@EE hey, i need help with my account and i dont have a phone...your chat feature doesnt seem to be present...
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Baloo
(@Baloo_bear) reported
@EE Your complaints process is a big failure, as it mentions speaking to a manager, trying to do that for a serious complaint. Question asked was "what do you want to speak to a manager for" It seems this is EEs preferred way of keeping complaints down!
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Assad
(@Assad1082) reported
@EE definitely not the best 5g network sitting in @VapianoUK in Tottenham Court Road and not a single bar of reception having to resort to using the guest Wi-Fi! Such a bad network coverage and they advertise about how good they are! People on @O2 with me have reception!
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John Lewis
(@JohnLew81263270) reported
@EE Pass the buck links never real humans when some thing gone wrong