EE outages and service status in Whickham, England

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whickham, England

The most recent EE outage reports came from the following cities: Cramlington, Wallsend, Hebburn, Sunderland, Jarrow, North Shields, South Shields, Gateshead, and Newcastle upon Tyne.

City	Problem Type	Report Time
Cramlington	Internet	24 hours ago
Wallsend	Internet	13 days ago
Hebburn	Internet	14 days ago
Sunderland	Wi-fi	16 days ago
Jarrow	Phone	23 days ago
Sunderland	Phone	29 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

• 
  Luke 🦖 (@luke_mxnt) reported 2 minutes ago from Durham, England

  @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

• 
  Adrian Hitchman (@janade1) reported 9 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  Jac Wilson (@jacwiljam) reported 11 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  Gareth Miller (@geemiller71) reported 15 minutes ago from South Shields, England

  @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

• 
  Bethany Henderson (@BCHenderson_xo) reported 16 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Shaun Edge (@sedge1989) reported 18 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Stephen Hully (@HullyStephen) reported 22 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was told I was not in a contract so I could get another provider, found that comment so wrong, have been a customer for years

• 
  Geoff Wade (@GeoffWadeSwim) reported 25 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  Louise (@RobbyRSSRobot) reported 29 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Richie Veitch (@richieveitch) reported 32 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• 
  pete kilty❗ (@petekilty) reported 36 minutes ago from Consett, England

  @EE So your answer is to try and sell me something, wow @EE for the win your just as bad as the people calling the number in the first place!!!!

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 36 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Paul Rackstraw (@rackysafc) reported 40 minutes ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Robby #CelebrateNeighbours (@RobbyRSSRobot) reported 47 minutes ago from Newcastle upon Tyne, England

  @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

• 
  David Parker (@davidparkersm) reported 52 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  ManicCollie (@maniccollie) reported 53 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Rachel Briggs (@RachelLBriggs) reported 54 minutes ago from Sunderland, England

  I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

• 
  Darren (@DarrenMorgan) reported 56 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  shaun smith (@tempersmith) reported 57 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Robby (@RobbyRSSRobot) reported 60 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Montgomery (@monty772011) reported 3 minutes ago

  @EE Hi, please can someone respond to my complaint sent yesterday morning, urgently! My Mum has been without a landline for two weeks, due to move from Plusnet. My Dad is in a home with Alzheimer’s & she has to keep topping up her mobile to stay in contact. Causing huge stress!

• 
  Emily gregory (@emilygreg22) reported 5 minutes ago

  @KimElizabethF @EE They are telling you what to do to get it sorted so why are you not listening? Make a complaint if you want but you still need to ring

• 
  Xankoshu (@Xankoshu) reported 6 minutes ago

  @EE @EE How am I meant to check local service issues if ya own website tells me it can't even get information from its own service? Kinda need the data i've paid for or should I just request a chargeback and swap providers?

• 
  Callum Lapper (@Lapperrr) reported 8 minutes ago

  @EE Respectfully im not going through to the same teams I've been put through to already as my complaint was deemed no resolution, however one of your employees made the fatal mistake of misleading me with factually incorrect information so I'll be taking it to the ombusman

• 
  @thedrmike.bsky.social (@The_Dr_Mike) reported 8 minutes ago

  **** you @ee that's best part of an hour I've wasted trying to view my bills, look at upgrade options - phone & broadband but you website is so shite at loading pages, or not as is the case I'm now exploring other providers options - poor customer service extends to your website

• 
  Paddy Silke 🇵🇸☘️🇮🇪 (@JFKKPOD) reported 10 minutes ago

  @EE how bad was your service yesterday when getting my iPad from you never again some misleading practices going on #EE

• 
  L D (@thisbaldone) reported 18 minutes ago

  @EE you need to train your staff properly, told yesterday that a new router would be delivered today as ours has an issue. In fact what the useless customer service agent ment was ill dispatch it tomorrow for delivery Tuesday. But who knows, so long as you've got your money eh?

• 
  Jochen Roeder (@jochen_roeder) reported 21 minutes ago

  @Birduder344 @EE Customer loyalty is dead, it's not something that is valued or gets rewarded. No matter the issue, be it mobile phone contracts, electricity, ... a "loyal" customer will get punished. It's become sadly necessary to take the shortest contracts possible and change providers often.

• 
  Gareth Howells (@GarethJHowells) reported 21 minutes ago

  @EE Have reported it online now. Signal is very weak.

• 
  liz coombes (@lacoombes) reported 24 minutes ago

  @EE why have I twice been offered an identical Broadband Deal by your retentions team only to be told it was cancelled after I cancelled the Sky deal? Now told its a 'systems problem' that no-one seems able to sort. Dyou not want any customers?