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EE Outage Report in Whickham, Gateshead, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Whickham, Gateshead, England 02/05/2026 23:30

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whickham, Gateshead, England

The most recent EE outage reports came from the following cities: Cramlington, Consett, Jarrow, Sunderland, Gateshead, Newcastle upon Tyne, Wallsend and Washington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCramlington Phone
United KingdomConsett Phone
United KingdomJarrow Phone
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Internet
United KingdomCramlington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • 1974clemo Clemo (@1974clemo) reported

    @EE Hi Jess, the moment she got handset she has never bn able to use her data, however the main issue is the phone isn't holding the charge, she has deleted all her apps yet has made no difference

  • Isv71903127 isv (@Isv71903127) reported

    @mitchthompson @EE That’s disgusting from EE they tried to get £5 a month from my miss saying her old pack has ended then cut her call time and data down but my miss is on the same pack she’s had for years yet you can still buy this pack wow ee are con-artist.

  • Jpr01 John Ramos (@Jpr01) reported

    @EE I'm guessing you are aware of a problem with your internet service it went down about half hour ago, many people are having trouble

  • cymrogaz G (@cymrogaz) reported

    @EE What a waste oftime of a Comany they have just not got time for loyal customers I have been Orange/EE customer for over 22 years or more since they have started and made a complaint and the guy just didnt want to know just wanted to close the complaint wittout sorting it out

  • iandkroberts ian💙 (@iandkroberts) reported

    @EE Need some help. Customer services too busy at present. Need to connect my watch !! I’m paying for service I can’t use. Help ?

  • jwalkermedia jeremy (@jwalkermedia) reported

    Well it was a good try but @EE refuse to provide a reliable internet service -_- If its back up later we'll pick up again but if no we'll try tomorrow! Sorry guys!

  • PatrickHorridg1 Patrick Horridge (@PatrickHorridg1) reported

    @EE I've had my account suspended for an unpaid bill of £500 that I only got the statement for yesterday. No idea what the £385 charge is and I'm unable to contact anyone by phone or live chat to get my service back up and running. Any help?

  • Haabitual Haabit (@Haabitual) reported

    @EE are you having system problems at the moment? My partner can't seem to check her mobile account online or even speak to anyone on the phone?

  • westrowhendo John Henderson (@westrowhendo) reported

    @DrFernsby @EE Openreach connected us to fibre & I pointed out cable was threaded thro trees but they said it was "robust". It lasted 2 wks. They had so little interest in repair it was only complete for 2wks in 1st 6 months. Why would we give up 4G for a service that dies when the wind blows?

  • Emjeadea Emjeadea (@Emjeadea) reported

    @EE your customer service reps have cut me off saying they will call me back and ive heard nothing. i a not waiting 45 minutes in a queue for you to put me through again. why has she not called me back ?? 😤