EE Outage Report in Whickham, Gateshead, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Whickham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Whickham, Gateshead, England
The most recent EE outage reports came from the following cities: Durham, Gateshead, Cramlington, Newcastle upon Tyne, Consett, Jarrow and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Internet | |
| Gateshead |
Internet | |
| Cramlington |
Phone | |
| Cramlington |
Phone | |
| Cramlington |
||
| Cramlington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Whickham, England
Latest outage, problems and issue reports in Whickham and nearby locations:
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Robby
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Eddy39
(@eddygraham39) reported
from
Craghead, England
@EE submitted a complaint over a week ago via email. It’s not been answered.
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Liam
(@L17aamLiam) reported
from
Gateshead, England
@EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
EE Issues Reports
Latest outage, problems and issue reports in social media:
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robert arnold
(@roberta44873733) reported
@EE Hi...do the new EU roaming charges only apply to new customers or existing customer upgrades contracted after 7th July? So if I don't upgrade I won't incur this charge?
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Beth
(@BethBn37) reported
@EE so you lied to all your customers back in January with your "vow"... Wish I could afford to cancel my contract with you!
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Chris Byrne
(@C_J_P_B) reported
@mrjamesob @EE terrible form. I'll be switching network. Adios 👋
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Jive_Soul_Bro
(@CMQ81) reported
@StanCollymore @EE If you have a problem with data roaming charges maybe you should of considered this along with other things when you carried your St. George’s flag down to the polling station
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Ben Cook
(@bencookfly) reported
@tomhfh @EE @ThreeUK And no signal in the U.K.
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Callum Schofield
(@cal92scho) reported
from
Normanton, England
@dan_rar @EE Nope. They said they wouldn’t do it, their competitors haven’t done it. And now they’ve done it. I repeat: **** @EE
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Luke Austin
(@lukeshungry) reported
@EE you're a joke, going back on your promise not to charge EU roaming charges, will never go with you based on that alone
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Bruno Alves de Sousa
(@M3th0sx) reported
@CaptSauve @EE Yup I’ll be doing the same. I’m not that faithful that I’ll let a network screw me over. As someone that travels quite often2 Portugal I rely on readily available data. I won’t b paying more money on top of what I pay already 4 unlimited data. Can we hv some clarification @EE ?
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Allan Lunn
(@Allan_Lunn) reported
@EE We will see how much damage this does to your companies reputation then. Hope the little extra it will bring out ways the lost customers and lost new customers like myself.
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Iain4Europe #FBPE 🏴 🇧🇪 🇪🇺
(@iain4europe) reported
@tomhfh @EE @ThreeUK It was only a matter of time before the phone companies reintroduced roaming charges, now that we are no longer EU members. Yet more evidence that leaving the EU was a stupid idea.