EE

EE Outage Report in Whickham, Gateshead, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Whickham, Gateshead, England 11/21/2025 08:45

November 21: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whickham, Gateshead, England

The most recent EE outage reports came from the following cities: Gateshead, Sunderland, Newcastle upon Tyne, Prudhoe, Hebburn, Sheriff Hill and Chester-le-Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Peachyposum Ems Westwood (@Peachyposum) reported

    @EE Arrived in Vancouver Friday to find no roaming activated on our accounts as requested. No response to sm help requests and no way to contact you as no phones working for us snd no live chat available. Please help urgently.

  • sarahjones230 Sarah Jones (@sarahjones230) reported

    @EE Hi, ee network been down since yesterday at postcode LA22 9RA. When will@it be back please?

  • megacrab88 Jonn (@megacrab88) reported

    @EE new customer too ee already regretting it, the poor level off service its been only one day. And thinking I was getting a brand new phone this not the case with ee just got a (good as new phone) wasnt told or wasnt expecting that.

  • STealady Susan Tealady (@STealady) reported

    @EE When will we get a service update. Over 24 hours with no service and no update. I’ve DM but no reply

  • J68329453 Jonny (@J68329453) reported

    @officialnucky @EE Delete and reinstall. For some reason they aren't simply posting this as a temporary fix

  • nin_mgn M.nin (@nin_mgn) reported

    @EE What a waste of time you can't get a reply on here and when your on the phone for over an hour on hold then they can't help you. ask to speak to a manager. To be then told basically he can't be arsed speaking too you by the call operator. What a network. Avoid EE for your crimbo.

  • SobhanThapa SOBHAN THAPA (@SobhanThapa) reported

    @EE Hi there I am abroad and lost my sim. I’ve been trying to get I touch by calling but can’t seem to get through even after being on the phone for 20 mins plus. I just want my replacement sim sent to my registered address. HELP!!

  • ian_charnock Ian Charnock (@ian_charnock) reported

    @EE EE phone network been down over 24 hours in the WA3 1AF area. Please advise.

  • tgicarrie Caz (@tgicarrie) reported

    Hi @EE - happy Sunday! I need some advice. I have a SIM only contract with you guys and I'm occasionally tempted to get a handset through you. Every time I use the app / website to look at options, it seems I have no pathway to 'ugrade'. Do I have to start as a new customer?

  • RWA_Agency Rochelle White Agency (@RWA_Agency) reported

    @iamshakeena @EE I was with T-mobile/EE for 10 years and left because of that. Once they moved to EE, it was the worst. Xx