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EE Outage Report in Whickham, Gateshead, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Whickham, Gateshead, England 12/29/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whickham, Gateshead, England

The most recent EE outage reports came from the following cities: Wallsend, Newcastle upon Tyne, Washington, Sunderland and Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend E-mail
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone
United KingdomNewcastle upon Tyne Phone
United KingdomWashington Phone
United KingdomSunderland Internet

Community Discussion

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EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • geemiller71 Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • wjc_14 Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • matt3lee Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • finswimmerjohn1 John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • panicdragon8784 Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • suemetty Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • janeymed Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • BCHenderson_xo Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarkies_Proxy Dave P (@Sarkies_Proxy) reported

    @Andersj822010 @danhardaker @EE Usually you need key words to get pushed up Watch. ******* ****. Useless service. Going to leave. Vodafone. Worst support ever.

  • TradingTin TinRobot (@TradingTin) reported

    Now that 5G is increasingly a thing I was hoping to ditch my FTTC just as I got rid of my landline nearly a decade ago. Sadly @EE pricing is still insaneLy expensive. Looks like I will be a @virginmedia customer for some time yet.

  • hanreidy27 Hannah Reidy (@hanreidy27) reported

    @EE why is it impossible to upgrade on the website? Every link says sorry not available. Multiple people have tweeted about this but there is no solution. I don't want to have to go in the shop, and don't have the time to sit on a call.

  • LeighMaryStokes Leigh Mary Stokes (@LeighMaryStokes) reported

    Just spent 45 minutes talking online to @EE customer service as my phone screen stopped working (been using old phone) and after being told repeatedly to try things by tapping settings etc which I can't do they left the chat. Fuming. 45 minutes of my life wasted.

  • JosephMasca Anselum Mascarenhas (@JosephMasca) reported

    @EE very bad experience with EE network

  • Paul_N_C Paul (@Paul_N_C) reported

    @EE @EE Morning, I’ve had to get a EE PAYG sim for coverage in Birmingham at short notice. Service is excellent. Is it possible to upgrade that PAYG number into a pay monthly contract or do I need to set up a specific pay monthly sim? Thanks.

  • NewDirections7 New Directions 🇬🇧🇱🇨 (@NewDirections7) reported

    @EE good morning. How can I get some assistance for a new phone delivered yesterday. Tried texting Enjoy but haven’t received a response! Can’t launch the EE app but phone works for calling. HELP!!!!!

  • LeachJuice Matthew Clark Leach (@LeachJuice) reported

    Anyone else on @EE and experiencing 'Emergency calls only' on their phones, but only in certain areas?

  • payneardo Dave Payne (Payneardo) 😇 (@payneardo) reported

    @EE And sorry another question why have stores if you are never going to stock certain phones in then.. especially when it's a long wait to be served (so I was told)?

  • payneardo Dave Payne (Payneardo) 😇 (@payneardo) reported

    @EE 🤔 sorry it looks like I will be leaving. Just waiting for the end of my contact. I do have a quick question, I also have watch contact when can I cancel that, are they 24 month as well and I have to give 30 days notice?