EE Outage Report in Whickham, Gateshead, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Whickham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 04: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
 
Live Outage Map Near Whickham, Gateshead, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Gateshead, Prudhoe, Hebburn, Sheriff Hill, Chester-le-Street and Durham.
| City | Problem Type | Report Time | 
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Internet | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Whickham, England
Latest outage, problems and issue reports in Whickham and nearby locations:
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Panicdragon8784 
    (@panicdragon8784) reported 
    
        from
            South Shields, England
    
Anyone else having problems with @EE mobile signal in #southshields
 - 
                
Bethany Henderson 
    (@BCHenderson_xo) reported 
    
        from
            Hazlerigg, England
    
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
 - 
                
Matt 
    (@matt3lee) reported 
    
        from
            Hebburn, England
    
@EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯
 - 
                
Robby #StayHome #SaveLives 
    (@RobbyRSSRobot) reported 
    
        from
            Newcastle upon Tyne, England
    
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
 - 
                
Gareth Miller 
    (@geemiller71) reported 
    
        from
            South Shields, England
    
Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .
 - 
                
Jac Wilson 
    (@jacwiljam) reported 
    
        from
            Whitley Bay, England
    
Anyone having trouble with @EE when making phone calls ?
 - 
                
Gareth Miller 🇺🇦 
    (@geemiller71) reported 
    
        from
            Washington, England
    
@ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.
 - 
                
Laura Ashley Anderson (Farrow) 
    (@laurafarrow91) reported 
    
        from
            Whitley Bay, England
    
I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it
 - 
                
shaun smith 
    (@tempersmith) reported 
    
        from
            Gateshead, England
    
@EE cancel my contract as I type this robbing cun*s
 - 
                
Sue Metcalf. 🌈🌈🌈🌈 
    (@suemetty) reported 
    
        from
            Gateshead, England
    
@EE my signal been off most of the afternoon, any idea when it will be fixed?
 - 
                
Robby #StayHome #SaveLives 
    (@RobbyRSSRobot) reported 
    
        from
            Newcastle upon Tyne, England
    
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
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Robby #StayHome #SaveLives 
    (@RobbyRSSRobot) reported 
    
        from
            Newcastle upon Tyne, England
    
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
 - 
                
Geoff Wade 
    (@GeoffWadeSwim) reported 
    
        from
            Longbenton, England
    
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Steph. 
    (@stephwales_) reported 
    
        from
            Gateshead, England
    
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
 - 
                
Paul Rackstraw 
    (@rackysafc) reported 
    
        from
            Washington, England
    
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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jamie shield 
    (@jshield1988) reported 
    
        from
            Whitley Bay, England
    
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
 - 
                
Bethany Henderson 
    (@BCHenderson_xo) reported 
    
        from
            Hazlerigg, England
    
@EE been trying to dm you regarding an issue but have had no reply yet
 - 
                
Will 
    (@wjc_14) reported 
    
        from
            Durham, England
    
Why has @EE 4G suddenly become so slow?
 - 
                
Gemma Hall 
    (@Gemma_Hall25) reported 
    
        from
            Stanley, England
    
@EE is EE network down in #DH9 #CoDurham
 - 
                
Robby #StayHome #SaveLives 
    (@RobbyRSSRobot) reported 
    
        from
            Newcastle upon Tyne, England
    
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
 
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ian🇪🇺 
    (@Papa_Ganoosh) reported 
@EE Your customer service is 💩
 - 
            
Loxie 
    (@Loxie__14) reported 
Amyone else having phone issues. Im on @VodafoneUK and can only phone vodafone phones. But my work phone is @EE an aint having no problems so what is it. Who is wrong pissing me off
 - 
            
LadyRach 
    (@LadyRach) reported 
@EE Hi EE, is there still an issue with the lines as I can't call any Vodafone or O2 phone? Also, can't receive any calls either! Thanks
 - 
            
MuniDaBrat 🎀 
    (@Triishaaa__) reported 
@EE sort out your services or I will be leaving your network. I’ve not been able to make or recieve calls from other service providers since yesterday 😡
 - 
            
Hannah♥ 
    (@hannah_19_95) reported 
@EE Is this for real?? I can’t make or receive any calls whatsoever, I’ve lost out on 2 days of work and I’m also paying for a service I’m not getting, sort it it, this is beyond a ******* joke now. I want my money back plus the money I’ve lost for work🤬🤬🤬 #swapproviders
 - 
            
Saskia Baynton-Power 
    (@SaskiaBPower) reported 
@EE is there a time frame for these call issues to be sorted?
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Gareth Sharkey 
    (@nunsoup) reported 
@EE 2 days the network has been down EE, any news on what is wrong and when it is going to be fixed?
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Andy Herron 
    (@andytherron) reported 
@EE This is never happened when you were a single company. My contract is due for renewal so after over 13 years as a valued! Customer it’s time to say goodbye
 - 
            
Baxendale Executive Travel 
    (@ExecJb) reported 
    
        from
            Thornton, England
    
Hi @EE It still appears your network is costing me lost business. When are you going to fix the issue?!?!? Thanks (soon to be disconnecting customer)
 - 
            
Kash 
    (@KashLondonX) reported 
@EE Unacceptable that they have not highlighted this on the national news so people know how to circumvent the issues and inform people of the outages.. my brother in law is in hospital with a serious health incident and my wife’s family have been unable to contact us!!! Disgrace EE