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EE Outage Report in Whickham, Gateshead, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Whickham, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, Consett, Durham, and Gateshead.

CityProblem TypeReport Time
Chester-le-Street E-mail 13 days ago
Newcastle upon Tyne Phone 18 days ago
Sunderland Internet 20 days ago
Cramlington Phone 23 days ago
Sunderland Internet 24 days ago
Prudhoe Phone 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

  • wjc_14
    Will (@wjc_14) reported from Durham, England

    Why has @EE 4G suddenly become so slow?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • janeymed
    Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • tempersmith
    shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • laurafarrow91
    Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • rackysafc
    Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • suemetty
    Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • finswimmerjohn1
    John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • jshield1988
    jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • matt3lee
    Matt (@matt3lee) reported from Hebburn, England

    @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

  • panicdragon8784
    Panicdragon8784 (@panicdragon8784) reported from South Shields, England

    Anyone else having problems with @EE mobile signal in #southshields

  • geemiller71
    Gareth Miller 🇺🇦 (@geemiller71) reported from Washington, England

    @ee no signal on 5g in @IcelandFoods wife 4g on @virginmedia full signal.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • geemiller71
    Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • jacwiljam
    Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Anto9__
    brian (@Anto9__) reported

    @England @EE @Josh_Denzel1 Tony Martial, he came from France, English press said he had no chance, 50 million down the drain, Tony Martial scores again...

  • KatieWeidmann
    Katie Weidmann (@KatieWeidmann) reported

    @ilikeotters @EE I had something like 6 weeks of no service because—despite my starting every phone call with the information that I’d moved—they’d never put the move order in. They’d sent an engineer to the new house, even. But I did end up with 5 free months of broadband eventually.

  • skubhidhu
    kevin (@skubhidhu) reported

    @EE received a new PAYG SIM today, can't add it to my account, phoned and told the PAYG system is having problems, should I be able to set it up from my old dormant account? (Can still login ok)

  • QueenTrixabelle
    gethin williams (@QueenTrixabelle) reported

    @EE Never been amazing but this is the worst its been usually get 18mbps but recently never get it

  • irishclovers8
    Leeds Irish 🟨🟥 (@irishclovers8) reported

    @EE Why have you put roaming charges back on? I’m a new customer, can’t get a signal anywhere, you’ve already put my bill up and now roaming charges? What the hell have I done?

  • Martin73s
    Martin Stapleford (@Martin73s) reported

    @EE any idea of when you are going to be able to offer me a reasonable signal in the BS16 area it is getting worse

  • Mateus_Gava
    Mateus Gava (@Mateus_Gava) reported

    @EE I made a wrong order, is it possible for any of you to assist me on the issue? I picked the wrong colour for my phone and I was wondering if I could get in touch to fix the issue, look forward to hearing back. Thanks!

  • ravenstoved
    Raven Stoves Ltd (@ravenstoved) reported

    Anyone can give me a human contact for EE Business broadband . Signed up with them for last 4 months WORSED connectivity imaginable. And rude tech dept unable to sort @EE

  • Don_Chocolat
    Dan (@Don_Chocolat) reported

    @EE just wanted to express how disappointed I was to see you are reintroducing EU roaming charges despite assurances previously there were no plans to. When my contract expires in a few months time and I take my 24 personal and business lines to another network, you will know why

  • pappa_mole
    PAPAMOLE (@pappa_mole) reported

    Hallo @EE , ....... I have been having serious customer service issues with @O2 Can you advise of your contact number for new sales and porting my number over. Thank you.