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EE Outage Report in Whickham, Gateshead, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Whickham, Gateshead, England 03/12/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whickham, Gateshead, England

The most recent EE outage reports came from the following cities: Prudhoe, Newcastle upon Tyne, Stanley, North Shields, Consett, Durham, Gateshead, Cramlington, Jarrow and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomPrudhoe Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomStanley Internet
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • ifellintoawell Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • zombiefiend616 Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • Gemma_Hall25 Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • janade1 Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • jacwiljam Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • rackysafc Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • jshield1988 jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • stephwales_ Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • GeoffWadeSwim Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RiotPaula Paula Melsom (@RiotPaula) reported

    @EE Finally got through on online chat and got cut off after a minute. It said ‘unable to connect to server’ even though my 4g was full signal and every other app and website was working. You’ve just sent me my broadband bill as well. Are you having a laugh?

  • WhySoGaming WhySo Gaming  (@WhySoGaming) reported

    ridiculous from @EE been a customer all of my life and are “unable” to match the service £101 for a monthly contract that others are offering at £77 rather than dropping the price they have lost a long lasting customer POOR!

  • DavidMackland David Mackland (@DavidMackland) reported

    @EE I can upgrade today but looking for a sim only deal. I can only upgrade to 24 or 12 month sim only deal. Why is the 1 month deal not available when upgrading, but it is if i was a new customer? i've had a rolling 1 month sim only at the end of a contract previously.

  • biscuitbigfoot J.W (@biscuitbigfoot) reported

    Yet another @EE piss poor performance due to another failure to plan properly. Why open preorders at 13:00 on a Friday, then to send an uh-oh message on a Sunday, then to have no one available the answer the phones, then to finally get through (can’t fault the staff) then 1/2

  • claudiapreuss9 Claudia 🇪🇺 & Snoopy 🐕 (@claudiapreuss9) reported

    @EE Thank you for confirming that EE has no intention to resolve this. As I stated in my dm, YOU (EE) have until 5 pm to issue this refund before I commence legal action to obtain it.

  • RiotPaula Paula Melsom (@RiotPaula) reported

    @EE My EE broadband has been down for 7 days. I’ve had to use nearly all my data to work from home and I would like to be given some extra as this isn’t my fault and I still need to work this week. Im not getting a response from online chat.

  • rogerhu65423464 roger humphreys (@rogerhu65423464) reported

    @VodafoneUK This service is even worse! @EE can you put me out of my misery please?

  • claudiapreuss9 Claudia 🇪🇺 & Snoopy 🐕 (@claudiapreuss9) reported

    @EE I'm not asking her to do this via Twitter, you really are just being difficult now! I have spoken to 6 (!!) people now AND gone to the shop, as you've asked me. There is nothing else I can do from my end, EE need to refund the money to my bank account or issue a new cheque.

  • sophie_reed98 sophie (@sophie_reed98) reported

    @EE what is going on with the signal at ne15! I can hardly get even 1 bar of strength when its usually full.

  • paulcuzcurry Paul Curry (@paulcuzcurry) reported

    .@EE hunks there an outage at YO244EW