1. Home
  2. Companies
  3. EE
  4. Whickham, England
EE

EE Outage Report in Whickham, Gateshead, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Whickham, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, Consett, Durham, and Gateshead.

CityProblem TypeReport Time
Chester-le-Street E-mail 12 days ago
Newcastle upon Tyne Phone 17 days ago
Sunderland Internet 18 days ago
Cramlington Phone 22 days ago
Sunderland Internet 23 days ago
Prudhoe Phone 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

  • rackysafc
    Paul Rackstraw (@rackysafc) reported from Washington, England

    @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

  • idh46
    Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • phoenixfelis
    Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • Gemma_Hall25
    Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • Lillybethwhite
    Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • janade1
    Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • GeoffWadeSwim
    Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • Amyhard44849704
    Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • ultimatelyamy
    ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • mattybrannigan
    mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • tempersmith
    shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • zombiefiend616
    Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • jacwiljam
    Jac Wilson (@jacwiljam) reported from Whitley Bay, England

    Anyone having trouble with @EE when making phone calls ?

  • jshield1988
    jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • ifellintoawell
    Luke Madden (@ifellintoawell) reported from Whitley Bay, England

    @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TezzaG1508
    TezzaG1508 💙 (@TezzaG1508) reported

    @EE switched providers to you recently. You’ve had the PAC code and were promised that the old mobile number would be transferred across last Friday. This hasn’t happened....please can you help?

  • Sam_ATLForever
    Samantha Whitehouse (@Sam_ATLForever) reported

    @EE who do I contact about my sercice suddenly becoming awful and no reception in my house, ever since I upgraded to a new handset 5 months ago? My fiancé also upgraded 2 months ago and his reception is still fine. I can no longer make or take calls in my house :(

  • Gytis777
    Gytis Kaziukonis (@Gytis777) reported

    @EE That's a shame.. Anyway thanks for your help, I'll stay with Bluetooth connection then as my samsung phone is not working properly.

  • _Aaron_Anthony_
    Aaron Anthony (@_Aaron_Anthony_) reported

    @EE is a scumbag network ... pass it on

  • DomLee1987
    DomLee1987 (@DomLee1987) reported

    @EE Hello, having trouble with my broadband. Have phoned and awaiting a phone call back, but it is very frustrating. I am WFH as a teacher, trying to do live lessons and have them cutting out. It makes me look very unprofessional and is putting the children's education back.

  • MParekh6
    M Parekh (@MParekh6) reported

    @EE Don't ever join EE. Worst experience ever.

  • StratusCub
    Robin Ferris (@StratusCub) reported

    @EE Appears to be an account issue

  • _Aaron_Anthony_
    Aaron Anthony (@_Aaron_Anthony_) reported

    @EE Tried but your team are only trained to read a script and when it gets too much for them to deal with they can’t help :)

  • patriceisdainty
    Patrice Rowe (@patriceisdainty) reported

    @EE Still having problems with accessing my bills. New one is available today and still cannot open on app 😔

  • Scottburberry1
    Scott burberry (@Scottburberry1) reported

    @EE my ee home.router has no signal can u fix it