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EE Outage Report in Whickham, Gateshead, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Whickham, England

The most recent EE outage reports came from the following cities: Gateshead, Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, Consett, and Durham.

CityProblem TypeReport Time
Gateshead Wi-fi 5 hours ago
Chester-le-Street E-mail 13 days ago
Newcastle upon Tyne Phone 18 days ago
Sunderland Internet 20 days ago
Cramlington Phone 24 days ago
Sunderland Internet 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

  • LPearmanPhotos
    Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • maniccollie
    ManicCollie (@maniccollie) reported from Cramlington, England

    @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

  • RobbyRSSRobot
    Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • Whitby_Born
    🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England

    @Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.

  • davidhorsefield
    David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

  • shahanchowdhury
    Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • veecollins
    Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • stevew_pfc
    steve (@stevew_pfc) reported from Cramlington, England

    @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

  • eddygraham39
    Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

  • Bailz84
    David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • RachelLBriggs
    Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

  • lcrawford1983
    Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • L17aamLiam
    Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • stegley1981
    steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • sedge1989
    Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • officialnucky
    Carl (@officialnucky) reported

    @radcliffe78 @EE Yeah I'm getting issues too. I couldn't get an app to load on their 5G earlier so couldn't get my free Whopper from Burger King 😭😭

  • ruth_mcduff
    Ruth (@ruth_mcduff) reported

    @EE No nothing on the door, we assumed someone had gone for lunch but we came back an hour later and still no one was there. We’ve made a complaint on your website but really don’t feel we should have to call ahead of time and make another hour long round trip to collect the phone

  • 2WB10
    2WB (@2WB10) reported

    @EE @BAFTA Instead of sponsoring crap have you ever considered saving that cash and passing reductions to your customers? Maybe then you wouldn’t be the most overpriced network? Just a thought.

  • olliebeaman6
    Ollie (@olliebeaman6) reported

    So crazy how @EE charge £51 with an upfront cost a month for iPhone 13, yet 3 have a deal on for it to be £32 a month with no upfront cost. Hope it’s easy to cancel a phone contract. 🤭

  • AbigailLucy_
    abi ⚜️ (@AbigailLucy_) reported

    @thompsonm_21 @EE Got to go down the power of attorney route but that takes a minimum of 20 weeks 🙃

  • PhysixGuy
    Matt (@PhysixGuy) reported

    @EE Yeah, I've got an issue, almost 18months for an issue in Beverley HU17!!!! Crap service, no mast, promises promises and nothing - you keep blaming it on the local council.

  • Tommy_Bostock
    Tommy Bostock (@Tommy_Bostock) reported

    Received some shocking customer service from @EE over the last week, and I’m sorry to say it’s not getting better!!!

  • davecourteen
    Dave Courteen (@davecourteen) reported

    @EE OK - so the main issue was the amount of media my daughter had stored on her phone & the manager was pretty helpful today. But I would have expected @ee team to know that iPhone OS require more storage than android that the upgrade failed due to data & not the stores Wi-Fi

  • gadavimans
    Blu (@gadavimans) reported

    @EE @BigBillMoon I noticed you turned off comments on the OP wise up or you will lose customers no one is gonna watch the baftas don't worry I know you will block me,if you do just like the bbc I will cancel with you

  • matteosagwa
    Matt (@matteosagwa) reported

    @EE @SharonPunt Translation - Please buy use our average network because we paid a drag queen to advertise it.