EE outages and service status in Whickham, England

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whickham, England

The most recent EE outage reports came from the following cities: Sunderland, South Shields, Gateshead, Newcastle upon Tyne, North Shields, Stanley, and Blaydon-on-Tyne.

City	Problem Type	Report Time
Sunderland	Internet	2 days ago
South Shields	Phone	5 days ago
Gateshead	Internet	6 days ago
Newcastle upon Tyne	Internet	9 days ago
North Shields	Phone	12 days ago
Stanley	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 2 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  John Adams (@Johnad25) reported 11 minutes ago from Durham, England

  @benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.

• 
  Amy McCord (@amymccordx) reported 13 minutes ago from Hebburn, England

  @EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls

• 
  Luke 🦖 (@luke_mxnt) reported 18 minutes ago from Durham, England

  @EE I’m not having trouble per se, it’s just that you’ve changed the voice of the automated system so it’s now sounds like the old one has a cold xx

• 
  TheGingerDigest (@DougJBacon) reported 19 minutes ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  Darren (@DarrenMorgan) reported 22 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  Matt (@matt3lee) reported 23 minutes ago from Hebburn, England

  @EE having problems setting up bt sport which is included as my add on? Spent 25 mins on hold yesterday and now up to 25mins today 🤯

• 
  Ben Bias (@zombiefiend616) reported 25 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  lee major (not bionic) (@MajorManor) reported 36 minutes ago from Newburn, England

  My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 36 minutes ago from South Shields, England

  @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 37 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  ManicCollie (@maniccollie) reported 38 minutes ago from Cramlington, England

  @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 43 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  Gareth Miller (@geemiller71) reported 45 minutes ago from South Shields, England

  @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 47 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Louise (@RobbyRSSRobot) reported 49 minutes ago from Gateshead, England

  @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 51 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  paula hudson (@Paula_H25) reported 56 minutes ago from Hetton-Le-Hole, England

  @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

• 
  Raj (@engg_rky) reported 57 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Bethany Henderson (@BCHenderson_xo) reported 59 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steff McD (@Steffmcd80) reported 4 minutes ago

  @EE looking at an upgrade for my wife and i but your prices are a joke can get better deals elsewhere so guess i will be leaving after years of being a customer

• 
  Anthony Dunphy (@AntDunphy) reported 5 minutes ago

  @EE hello EE, I just had your broadband installed, so I can pause my daughter's WiFi, it's not working. If it is not resolved soon, I'm off back to sky. Please help.

• 
  LP (@LP15393) reported 10 minutes ago

  @LisaWalkernffc @EE Not the only one. App is down apparently. Same thing happening for me

• 
  DragonsofWales (@DragonsofWales) reported 10 minutes ago

  Shout out to @EE for wrecking thousands of people’s WiFi routers with their latest firmware update and, in their usual style, doing nothing to fix it. Don’t bother replying to this, EE. I am done talking to you. Time for us all to vote with our wallets.

• 
  Alfie (@Cluelez9) reported 13 minutes ago

  @EE has the network been down the past few days , i cant seem to use any mobile data. ive had signal and 5G but it dosnt seem to work or load anything pages, or texts,calls over WiFi, on my data. ive restarted my phone multiple times, ive also tried the airplane mode trick

• 
  Kat 🐝 (@femininecheese) reported 14 minutes ago

  @EE I am trying to top up my PAYG account but the app keeps saying “something went wrong” when I log in and when it says it’s sending a passcode to my email. I can’t call customer service because my phone has no data

• 
  A2Z BOSS (@A2zboss) reported 17 minutes ago

  @England @EE Bro clam down okay

• 
  beth a (@loisgriff_) reported 19 minutes ago

  @MartinPowe16355 @EE Nah I hardly ever have problems with them

• 
  Richard walker 🇮🇪 (@Rubyjones1926) reported 19 minutes ago

  @EE hoodwinked my 83 yo father in law into a new contract making him believe that would solve his signal issues in his home. That he went into shop to ask for help. Hes Still having signal issues. Now they want £179 from him to get out of the contract they mis sold him.

• 
  JOHN BENSON-SMITH (@ChefJBS) reported 22 minutes ago

  @robbopalmer @EE Hundreds if not thousands of companies with shocking customer service now in U.K.