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EE outages and service status in Whickham, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Whickham, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Whickham, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Washington, Cramlington, Wallsend, Hebburn, and Sunderland.

CityProblem TypeReport Time
Newcastle upon Tyne Wi-fi 8 days ago
Newcastle upon Tyne Internet 18 days ago
Newcastle upon Tyne Internet 18 days ago
Washington Internet 18 days ago
Newcastle upon Tyne Wi-fi 19 days ago
Newcastle upon Tyne Internet 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

  • DougJBacon
    TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • maniccollie
    ManicCollie (@maniccollie) reported from Cramlington, England

    @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

  • Gemma_Hall25
    Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • ian_safc_1974
    Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

  • DougJBacon
    TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

  • RockcliffeFiles
    Rockcliffe Files (@RockcliffeFiles) reported from Whitley Bay, England

    Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

  • maniccollie
    ManicCollie (@maniccollie) reported from Cramlington, England

    @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...

  • jshield1988
    jamie shield (@jshield1988) reported from Whitley Bay, England

    @EE unable to get through to tech support on phone, or to any department Says the office is closed....

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • Rainbowztwit
    Sarah (@Rainbowztwit) reported from Whitley Bay, England

    @EE is there currently a mobile outage both mobiles in our household are currently unable to make calls - phones working fine earlier (NE29 area)

  • AelyMcKeon
    Aely McKeon (@AelyMcKeon) reported from Whitley Bay, England

    @EE I have had no phone signal for the last 3 days. It seems to go off around 8am and comes back at 9pm. Very frustrating and also dangerous. I am a childminder and need to be able to make and receive calls

  • LPearmanPhotos
    Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • aanntthh
    ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • Johnad25
    John Adams (@Johnad25) reported from Durham, England

    @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

  • shahanchowdhury
    Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • micky9nufc
    Michael Young (@micky9nufc) reported from Newcastle upon Tyne, England

    @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

  • HullyStephen
    Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Pity the signal is terrible

  • RachelLBriggs
    Rachel Briggs (@RachelLBriggs) reported from Sunderland, England

    I don’t know who needs to hear this but do NOT set up a contract with @EE absolutely terrible customer service/website

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GillRaeWalker
    Gillian Jamieson (@GillRaeWalker) reported

    @whalley34825 @LeilaniDowding @EE Lasts an hour. We are in trouble.

  • 58g_ms
    michael seddon (@58g_ms) reported

    @EE what is going on with my issue with my hub not working and it being a ee. Issue !!

  • LesCashmore
    Les Cashmore (@LesCashmore) reported

    @EE @sophie_reed98 I never understand why companies reply with “contact our team & they will assist” good customer service starts with EE taking the lead to contact the customer & directly assist the customer, if EE or any company value loyalty make the effort to keep your customers, it’s just lazy

  • zombiestyled
    TheGreatCordwainer (@zombiestyled) reported

    @LeilaniDowding @EE Personal use satellite radios on their way. CB radio. Personal use batteries. Could be considetrd a backwards step, but copper line phones were never power free magic.

  • loisgriff_
    beth (@loisgriff_) reported

    @charmed_og @EE To be fair I don’t have a lot of problems with them except service problems

  • LumpyPete
    Lumpy Pete (@LumpyPete) reported

    @LeilaniDowding @EE They did this to us a couple of years ago, bought an uninterruptable power supply (UPS) for any power cuts which happens a lot round here. Can't help thinking we'll regret getting rid of landlines, we're putting all our eggs in one (digital) basket, no good will come of it.

  • KMAUK24
    KMA (@KMAUK24) reported

    @EE I have done this and had no signal for 3 days now! Unless on WiFi! Will Be making a complaint and using this as evidence

  • PWildebest
    Theophilus “Forensic” Wildebeest 🥦 (@PWildebest) reported

    @FreddieJoh96174 @LeilaniDowding @EE Nope same issue as WiFi- router needs to be plugged into electricity

  • maisiethetortie
    Maisie the Tortie / Margaret 🇬🇧🇨🇦 (@maisiethetortie) reported

    @tenerifepete @LeilaniDowding @EE They’re supposed to work off GPS- when there is signal of course!

  • ScotDommesSlave
    Princess Amira ***** Boy (@ScotDommesSlave) reported

    @LeilaniDowding @EE Virgin did these like 4 years ago. On the odd occasion the wi-fi is down my elderly parents who can only use a landline are unable to call anyone.