EE Outage Report in Whickham, Gateshead, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Whickham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (41%)
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Internet (35%)
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Wi-fi (9%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Whickham, Gateshead, England
The most recent EE outage reports came from the following cities: Sheriff Hill, Chester-le-Street, Newcastle upon Tyne, Durham and Sunderland.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Whickham, England
Latest outage, problems and issue reports in Whickham and nearby locations:
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David Parker (@davidparkersm) reported from Whickham, England
Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them
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Robert Reay (@RobertReay) reported from South Shields, England
My house without the @EE signal booster! 🤙🏻😍 ..... (N.B. @EE Had to send me said signal booster after years of shit signal & hours of complaining to them about it! And you can tell @kevinbacon that his career peaked after ‘The River Wild’ the melt) #MoneyGrabbingBastards
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Darren (@DarrenMorgan) reported from Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
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steve (@stevew_pfc) reported from Cramlington, England
@EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to
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Michael Young (@micky9nufc) reported from Lanchester, England
@EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier
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🎶🌸ⓈⓉⒺⓋⒺ🌸🎶 (@Whitby_Born) reported from South Shields, England
@Heidi_LFC9 @ThreeUK @EE I'm paying £57 month on 3 for my Samsung S10+ and it's a 2 year plan. I'll have enough to pay off the remaining 15 months in one go soon and I'll swap to EE. I've never had 3 add to my bills when on Unlimited.
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Warren ⭐️ (@ladgaga13) reported from Blyth, England
@EE I have three lines so I get the total amount of the three bills which is fine but then it has the 20% interest of the total amount but it’s not broken down separately so have to work out the 20% of the two other bills and the people who have the phones think I’m adding extra
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Josh Stephenson (@jstep__) reported from Birtley, England
@EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.
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Raj (@engg_rky) reported from Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Michael Chapman-John (@MichaelChapmanJ) reported from Hetton-Le-Hole, England
@EE I will, there should be a Complaint on my account masked as resolved as I was assured it was solved
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L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England
@EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!
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Ian (@ian_safc_1974) reported from Dunston, England
@scott_fcb @EE I’ve had same issue
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Amy McCord (@amymccordx) reported from Hebburn, England
@EE Hi was on the phone yesterday & they confirmed there’s a fault in my area but its not a priority for you guys to fix as you didn’t know what was causing the fault. It’s getting worse and worse we’ve got four EE devices in our household and we’re struggling to make calls
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ManicCollie (@maniccollie) reported from Cramlington, England
@EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem
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ManicCollie (@maniccollie) reported from Cramlington, England
@EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing
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Raj (@engg_rky) reported from Newcastle upon Tyne, England
I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data
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Shaun Edge (@sedge1989) reported from Ryton, England
You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England
@EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago
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Laura Crawford (@lcrawford1983) reported from Langley Park, England
@EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later
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TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England
@EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops
EE Issues Reports
Latest outage, problems and issue reports in social media:
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LB (@_LukeBlake) reported
@EE connection has been shockingly poor lately. Everywhere I go!
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Nwando (@EbonyWan) reported
@EE Well I've had a text to say service may be disrupted and today should be the last day, so let's hope so! I will message my details through anyway.
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Adam (@AdamPrtn) reported
Hey @EE just wondering, how long does it take for a customer to receive a sim-only order? Order was placed today.
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Gatherer (@Gatherer1234) reported
@ee lessons learnt - people in a shop are pretty good to deal with and your customer service by phone or by twitter is pretty lacking and slightly surreal to deal with.
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Hunnybee 🐝🥰🌻 (@LiLeiLou) reported
@EE Hi, do you know why there is no 4G or 5G signal in Gravesend? I checked on your website and it said I should at least be getting 4G but there’s been no signal here since yesterday.
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louise (@louise97238122) reported
@EE Is the internet currently down
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sam (@SamSwman) reported
@EE my broadband is meant to have switched over from sky to ee today however it is still not activated. I am working from home and cannot login to my work. Please can someone tell me when my internet will be activated
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Mark Ellershaw (@MarkyMark3354) reported
@EE No. Called up. No real solution, a little compensation (fair enough) but problem can’t, and won’t, be resolved for 3 weeks and even then it’s fingers crossed
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George Yelland (@GeorgeYelland) reported
@EE hi my mobile network is not working I have sent you a DM, it’s coming up with mobile data update failed.
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Emily Sargeant (@ESargeantDesign) reported
@EE signal issues in ng31 7 area. Goes between 1 and zero bars and cuts off mid call. Please advise