EE Outage Report in Whickham, Gateshead, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Whickham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Whickham, Gateshead, England
The most recent EE outage reports came from the following cities: Cramlington, Sunderland, Prudhoe, Newcastle upon Tyne, Stanley, North Shields, Consett, Durham, Gateshead and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington |
Phone | |
| Sunderland |
Internet | |
| Prudhoe |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Total Blackout | |
| Stanley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Whickham, England
Latest outage, problems and issue reports in Whickham and nearby locations:
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Luke Madden
(@ifellintoawell) reported
from
Whitley Bay, England
@EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?
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Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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jamie shield
(@jshield1988) reported
from
Whitley Bay, England
@EE unable to get through to tech support on phone, or to any department Says the office is closed....
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Idh46
(@idh46) reported
from
Wallsend, England
@EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter
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Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
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ᴀᴍʏ ♡
(@ultimatelyamy) reported
from
Newcastle upon Tyne, England
@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order
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Jac Wilson
(@jacwiljam) reported
from
Whitley Bay, England
Anyone having trouble with @EE when making phone calls ?
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shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
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Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
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ANTH
(@aanntthh) reported
from
Houghton-Le-Spring, England
@EE Internet down
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
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Adrian Hitchman
(@janade1) reported
from
Wideopen, England
@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Fancy Pants.
(@wezar3263) reported
@torchlight_xd not been able to login using mobile data on @EE . Is this a known issue? My security controls are all disabled.. it’s a bit frustrating only being able to use Wi-Fi!
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bethanlloydd
(@Bethanlloydd) reported
@EE I’ve been charged £10 for a call to a number I do not know and have never called ….. can you look into this please?
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Morgan Woods
(@Morgan_woodsyt) reported
@EE I CANNOT make calls in my village. Had to call emergency services the other night and the signal dropped, couldn’t hold a call, had to call from dads phone @VodafoneUK with no signal issues. @EE says signal is fine. Why don’t you come to the village and see for yourselves!
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Unicorn
(@Unicorn_XCIV) reported
@EE can I cancel an order that you are unable to process?
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MG
(@MarkG19828) reported
@EE Managed to get my line back up and running, however still disappointed on the way I was handled and no making or receiving calls for a day. Weird how one staff can offer a discounted line and the other cannot! I definitely want to make an official complaint
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Carly Palmer
(@CarlyPalmer1) reported
@EE hi I have sent you a private message regarding 3 days without any service in my area.
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Jus
(@CraftyJus) reported
@EE Unable to send complaint via your webmail system it rejects gmail email address & others. EE store Manager fails to ring back to discuss complaint. EE avoiding customer complaints. Senior/Disabled person misold mobile refund refused. @MartinSLewis
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Kerry Kendrick
(@KerryKendrick7) reported
@kaykay_okay_ @EE Been in exactly the same situation for over 2 years was told it was my phones they needed an upgrade, then it was the router dropping WiFi calls and still no proper service ombudsman can't do anything either because I'd upgraded knowing there was an issue
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🌸🌺Beforeyoureyes27🌺🌸
(@Beforeyoureyes1) reported
@EE I have no service whatsoever I can't even call 150? Why
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Kay❤️
(@kaykay_okay_) reported
@EE please can you tell me why you won’t release someone from their contract when they have jumped through hoops to prove that the signal just isn’t there? Demanding £400 to cancel the sim when you can’t provide the network that they’re paying for?