EE Outage Report in Whickham, Gateshead, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Whickham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Whickham, Gateshead, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Stanley, North Shields, Consett, Durham, Gateshead, Cramlington, Jarrow and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Total Blackout | |
| Stanley |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| North Shields |
Phone | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Whickham, England
Latest outage, problems and issue reports in Whickham and nearby locations:
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE looks like im moving networks. No help whatsoever
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Alan D'Arcy
(@weeweegie) reported
from
Washington, England
@EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢
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David Bailey
(@Bailz84) reported
from
Durham, England
@EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost
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steve barnes
(@stegley1981) reported
from
Sunderland, England
@EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!
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Anthony (Tony) Dalzell
(@Tdal1369) reported
from
Washington, England
@EE So if I took a new plan out as an existing customer would I get the same?
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John Adams
(@Johnad25) reported
from
Durham, England
@EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.
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Elizabethwhite
(@Lillybethwhite) reported
from
Marley Hill, England
@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE Not bad how are you doing
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mathew brannigan
(@mattybrannigan) reported
from
Newcastle upon Tyne, England
Can’t watch the football again cause of @EE man, worst provider going
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John Adams
(@Johnad25) reported
from
Durham, England
@EE Retention call number 2 from @EE, your own team are disgusted with your service and are raising additional complaints on our behalf. Surely you’ve got this one wrong...
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Amy Hardy Running and Gymnastic slills 💙❤️💛💚
(@Amyhard44849704) reported
from
South Shields, England
@EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week
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Char
(@AbitofCharlieb) reported
from
Gateshead, England
@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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paula hudson
(@Paula_H25) reported
from
Hetton-Le-Hole, England
@EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.
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Christy 🌈
(@phoenixfelis) reported
from
Newcastle upon Tyne, England
I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Shahan Chowdhury™ ©
(@shahanchowdhury) reported
from
Walker Gate, England
@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Vee Collins
(@veecollins) reported
from
Newcastle upon Tyne, England
@ob999666 @EE @EE is indeed down, big UK outtage
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Mr395008
(@Mr395008) reported
from
Newcastle upon Tyne, England
Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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David
(@davidhorsefield) reported
from
Longbenton, England
@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dj Murphy
(@djmurphykavos) reported
@EE It’s been bad there for weeks and weeks ! Also yesterday in LS7 3HZ new phone showed full signal and 5G yet mobile data wouldn’t work.
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SDOACG
(@secretdiaryofcg) reported
@EE Why I can call any other number but your cust services I don’t know… lucky I had another phone to call from! Why is my phone still not working??
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The Lioness Circle
(@lionesscircle) reported
@EE usually good at #customerservice but got this one so wrong, I'm sad to leave after 15yrs! It's just too unfair to tell a customer in need they don't have #phoneinsurance (when they do) resulting in financial losses which you won't take ANY accountability for #customerreview
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Kevin
(@kevinfraser69) reported
@EE is the system down? Both myself and my daughter @Meleff99x unable to make any calls and both in Glasgow area. No bars showing on both phones
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Carla Rimmer
(@CarlaSecrets) reported
@EE hi there,since upgrading, the BT sport large screen £5 service was unexpectedly removed and I can't re add it via 150 sms. I have BT sport as smart benefit. Tried calling but was just sent a link which said I'm not eligible for this service. BT sport app still works fine
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Lena Podmore
(@CooneyLena) reported
@EE hope you can help, was expecting my new phone 3 days ago being delivered by dpd but I've not received it yet. All I keep getting from dpd is there is an issue with your parcel and its being held at the depot in Gloucester.
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Patrick
(@patrickseurre) reported
@EE I'd be curious to know how you think placing looooong unskippable adverts in youtube videos and pissing off potential customers is going to end up with more people wanting to use your services? It's annoying. It's unwanted. It doesn't work. Please stop.
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Willshome 💚 Corbyn in my❤️
(@willshome) reported
What a con! I was trying to top up with @EE but landed on the #OnTopUp website by mistake, which didn't make it plain they were separate, charged a hefty fee and signed me up for a monthly subscription I never asked for! Why does @EE even take vouchers from this dodgy operator?
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Sarah Marsh
(@OooitstheMarsh) reported
@virginmedia how do I get hold of anyone to discuss and cancel my broadband? You have delayed installation twice. I did find a number but gave up after 30 mins. The text I received says reply with ‘CHAT’ and that does not work. I should have listened to the @EE guy!!
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Steve Hunter
(@OnlySteveH) reported
My Google Pixel 6 charge point has become worn so it doesn't always accept a charge. Annoying since it is a very new phone to me and I need a reliable one. I'm not buying a GP7 at those prices! Dunno if @EE can help me. #googlepixel6 #google