EE outages and service status in Whickham, England

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Whickham, England

The most recent EE outage reports came from the following cities: Wallsend, Hebburn, Sunderland, Jarrow, North Shields, South Shields, Gateshead, Newcastle upon Tyne, and Stanley.

City	Problem Type	Report Time
Wallsend	Internet	4 days ago
Hebburn	Internet	5 days ago
Sunderland	Wi-fi	7 days ago
Jarrow	Phone	14 days ago
Sunderland	Phone	20 days ago
North Shields	Phone	29 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

• 
  Gemma Hall (@Gemma_Hall25) reported 1 minute ago from Stanley, England

  @EE is EE network down in #DH9 #CoDurham

• 
  Laura Crawford (@lcrawford1983) reported 3 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  Rockcliffe Files (@RockcliffeFiles) reported 6 minutes ago from Whitley Bay, England

  Woke to learn my @EE mobile contact is going up by 14.4%. Whilst I’m closer to pensionable age than 21 I should be pleased BT will pay dividends on obscene profits and help my pension but that’s 14.4% less money I’ll spend in the economy, it all feels a bit flawed and inequitable

• 
  Panicdragon8784 (@panicdragon8784) reported 9 minutes ago from South Shields, England

  Anyone else having problems with @EE mobile signal in #southshields

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 10 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  TheGingerDigest (@DougJBacon) reported 19 minutes ago from Chester-le-Street, England

  @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

• 
  TheGingerDigest (@DougJBacon) reported 20 minutes ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  Darren (@DarrenMorgan) reported 28 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  mathew brannigan (@mattybrannigan) reported 31 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 32 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Michael Young (@micky9nufc) reported 34 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  Steph. (@stephwales_) reported 35 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 35 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Stephen Hully (@HullyStephen) reported 40 minutes ago from Whitley Bay, England

  @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

• 
  Laura Pearman Headshots Photographer (@LPearmanPhotos) reported 40 minutes ago from South Shields, England

  @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

• 
  Laura Ashley Anderson (Farrow) (@laurafarrow91) reported 47 minutes ago from Whitley Bay, England

  I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

• 
  John Adams (@Johnad25) reported 51 minutes ago from Durham, England

  @EE My wife had just spoken to your @EE retention team who agreed that we’ve been treated worse than any case they’ve seen... but unbelievably we are to expect another two calls from the retention team who can offer no help. Why bother, it’s just really rubbing the salt in.

• 
  Raj (@engg_rky) reported 56 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  steve (@stevew_pfc) reported 57 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  ManicCollie (@maniccollie) reported 57 minutes ago from Cramlington, England

  @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sunil bedi (@colnbrook1) reported 4 minutes ago

  @EE hi there - I am very very disappointed- I am in Prague and switched on data roaming for the day pass (total 4 days) and it has not worked - have followed all Instructions- switched phone on/off and no luck - it has caused nothing but problems….

• 
  Jigen (@yesdimeji) reported 6 minutes ago

  @EE Even charging me extra for network priority??? WHAT NETWORK PRIORITY PLS???!

• 
  Jabzz (@thejabzz) reported 6 minutes ago

  So @EE failed at customer services today. They make the mistake, make things worse and dont want to fix it. It shouldn't be this difficult and stressful for a disabled person to just get broadband! Appalling!! 🤬

• 
  Phil Olson (@Ph1ltheee) reported 8 minutes ago

  Just been told that the @EE appointment booked for setting up my broadband today, doesn't exist as the request wasn't registered with Open Reach, & will prob be August for a new appointment. They suggested asking a neighbour if I could use their WiFi! New customer experience....

• 
  Great Northern Traincrews FC (@GNtraincrewsFC) reported 14 minutes ago

  @EE Didnt do anything. Im awaiting broadband from yourselves activated on thursday. The 4G back up is useless as there is no signal No signal on my s26 outside It is unacceptable in a major city not to have any signal at all

• 
  Tanya Ho (@tho78450) reported 16 minutes ago

  @EE @RachyAlves No you're not. I'm sure. Five calls later and mostly difficult or rude advisers

• 
  Zee Palmer (@zeeplamer) reported 17 minutes ago

  @MissNads22 @O2 @EE claim to be the best network, if not because I have a broadband at home, people would have thought I live up in the mountains and had to go outside to get a network 😭

• 
  Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported 23 minutes ago

  @EE hi there I’ve been told I need to send back my WiFi router otherwise I’ll be charged however I’ve messaged service desk on here several times but they’re not responding!!!!! We didn’t receive any postage information or barcode to send the box back.

• 
  mrparker666 (@mrparker666) reported 23 minutes ago

  @EE Ok I actually got through to EE support they said there was a fault in my area but clueless beyond that great why has it been down for a week shouldn't they update spusu

• 
  david bootle (@dbootsy) reported 29 minutes ago

  Sorry to say but disgusted by your approach. @EE speak to Vanessa smith in your customer dep asap pls