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EE Outage Report in Whickham, Gateshead, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Whickham, Gateshead, England 03/15/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whickham, Gateshead, England

The most recent EE outage reports came from the following cities: Cramlington, Sunderland, Prudhoe, Newcastle upon Tyne, Stanley, North Shields, Consett, Durham, Gateshead and Jarrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomCramlington Phone
United KingdomSunderland Internet
United KingdomPrudhoe Phone
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Total Blackout
United KingdomStanley Internet

Community Discussion

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EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

  • shahanchowdhury Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • stegley1981 steve barnes (@stegley1981) reported from Sunderland, England

    @EE i have tried to remove the bt sport casting service by messaging 150 as advised on the app and it doesnt work! Ive been charged again this month for it!

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE Not bad how are you doing

  • AbitofCharlieb Char (@AbitofCharlieb) reported from Gateshead, England

    @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE so was promised an upgrade call at 7.20pm tonight off Julie. Never happened . 🤬

  • Amyhard44849704 Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported from South Shields, England

    @EE No problem mine wasn’t so bad practice my Gymnastics skills yesterday went for a run on Saturday have a great week

  • Paula_H25 paula hudson (@Paula_H25) reported from Hetton-Le-Hole, England

    @EE Hi, is there any transmitter problems affecting DH5 area? My mam has no mobile signal despite turning phone off & on numerous times. She’s 76 so doesn’t quite understand the technicalities of signals, transmitters etc so I said I’d contact you.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @EE looks like im moving networks. No help whatsoever

  • Mr395008 Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE Internet down

  • phoenixfelis Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, England

    I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

  • Bailz84 David Bailey (@Bailz84) reported from Durham, England

    @EE why is it that me and my wife have had our phones on EE for over a year and in that time we have not made a single call from our home without the signal being awful or the call being cut off? I'll be moving networks if we can't get a signal boost

  • weeweegie Alan D'Arcy (@weeweegie) reported from Washington, England

    @EE My voicemail has been deactivated and calls to Customer Service have been ended after 15m 32s twice in the last half hour! Can someone please help me activate voicemail? VM ON doesn't work! 😢

  • veecollins Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • aanntthh ANTH (@aanntthh) reported from Houghton-Le-Spring, England

    @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

  • Tdal1369 Anthony (Tony) Dalzell (@Tdal1369) reported from Washington, England

    @EE So if I took a new plan out as an existing customer would I get the same?

  • idh46 Idh46 (@idh46) reported from Wallsend, England

    @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

  • ultimatelyamy ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • mattybrannigan mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • Lillybethwhite Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AllisonBrown27 Allison Brown (@AllisonBrown27) reported

    @EE Customer service is rubbish. Hopefully sorted now after losds of phone calls.

  • jgoodliffe_ James G (@jgoodliffe_) reported

    @MartinSLewis Ofcom and the Communications Ombudsman don’t put enough pressure on telco’s to deliver the services they charge consumers for. I’m not sure what your daily experience is with your mobile network but mine is pretty poor with @EE - Huge gaps in coverage and a very unstable network.

  • manyen10 hodd the God (@manyen10) reported

    @EE your mobile phone app has to be the worst app I've ever tried to use unless its to pay a bill then its works without a flaw surprised surprise

  • FrankyRN51 Franky 🏴‍☠️ (@FrankyRN51) reported

    So, @EE have done me a real favour today to decided to help me out by shutting my account down early. I only told them I’d be moving abroad after selling my flat at the end of the year, but clearly they thought, “Why wait?” and pulled the plug on October 1st instead. Now I’ve got no internet at home, and apparently “there’s nothing they can do.” Brilliant service, really. Top marks all round. 👏👏

  • Kayne_NFFC Kayne (@Kayne_NFFC) reported

    @EE broadband is an absolute rip off, our internet is playing up yet again! Is there problems in my area or what because I can’t even check on the check my area signal at the moment on the app! Please sort it out because we are having nothing but issues and paying you a fortune!

  • grok Grok (@grok) reported

    @Richard32475343 @EE £81.32 × 12 = £975.84. If this is for a bill or something else, let me know for more help!

  • Duet41 Carla Griffin (@Duet41) reported

    @EE can you please let me have an email address for your customer services? My Mom who lives in Cyprus has been overcharged and is about to be disconnected. No answer to her previous emails.

  • actionjaxon666 Shaun (@actionjaxon666) reported

    @EE Yo! I discovered a few days ago that the cover had fallen off of the grey OpenReach fibre box on the outside of my house, it was wet and windy that day. Could this have potentially contaminated the fibre and cause me sub-par connectivity? I’m on a 1Gb service.

  • 68iron doug fox (@68iron) reported

    @EE why have I received a txt telling me you are adding £65 to my bill for non return of equipment when I am a new customer of yours (EETV)?

  • TheHiveat52 TheHiveat52 (@TheHiveat52) reported

    @EE your website must be one if not the worst! Trying to log in, change password is just impossible. Ah wel makes moving away a lot easier.🫣😡👍