EE Outage Report in Whickham, Gateshead, England

Problems in the last 24 hours in Whickham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whickham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Whickham, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Sunderland, Cramlington, Prudhoe, Stanley, North Shields, Consett, Durham, and Gateshead.

City	Problem Type	Report Time
Chester-le-Street	E-mail	12 days ago
Newcastle upon Tyne	Phone	17 days ago
Sunderland	Internet	18 days ago
Cramlington	Phone	22 days ago
Sunderland	Internet	23 days ago
Prudhoe	Phone	27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

• 
  Paul Rackstraw (@rackysafc) reported 11 seconds ago from Washington, England

  @EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!

• 
  Idh46 (@idh46) reported 5 minutes ago from Wallsend, England

  @EE big thank u 4.a new replacement phone foc due to camera fault that @samsung would not repairs due to tiny mark. On screen thank u again for all.your help in this matter

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 8 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Christy 🌈 (@phoenixfelis) reported 12 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 17 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  Gemma Hall (@Gemma_Hall25) reported 17 minutes ago from Stanley, England

  @EE is EE network down in #DH9 #CoDurham

• 
  Steph. (@stephwales_) reported 20 minutes ago from Gateshead, England

  Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

• 
  Elizabethwhite (@Lillybethwhite) reported 24 minutes ago from Marley Hill, England

  @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

• 
  Adrian Hitchman (@janade1) reported 27 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  Geoff Wade (@GeoffWadeSwim) reported 27 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  ANTH (@aanntthh) reported 28 minutes ago from Houghton-Le-Spring, England

  @EE walked past my local ee store today and heard the worst sale's pitch being given to two elderly people,something along the lines of "once this whole covid thing is over you can use this phone to do as much as you like" such a rediculous pitch and out of order

• 
  Amy Hardy Running and Gymnastic slills 💙❤️💛💚 (@Amyhard44849704) reported 29 minutes ago from South Shields, England

  @EE Not bad how are you doing

• 
  ᴀᴍʏ ♡ (@ultimatelyamy) reported 32 minutes ago from Newcastle upon Tyne, England

  @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

• 
  mathew brannigan (@mattybrannigan) reported 38 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  shaun smith (@tempersmith) reported 40 minutes ago from Gateshead, England

  @EE cancel my contract as I type this robbing cun*s

• 
  Ben Bias (@zombiefiend616) reported 44 minutes ago from Newburn, England

  @EE is there a problem with they billing system as I can't pay my bill online??

• 
  Jac Wilson (@jacwiljam) reported 47 minutes ago from Whitley Bay, England

  Anyone having trouble with @EE when making phone calls ?

• 
  jamie shield (@jshield1988) reported 48 minutes ago from Whitley Bay, England

  @EE unable to get through to tech support on phone, or to any department Says the office is closed....

• 
  Luke Madden (@ifellintoawell) reported 51 minutes ago from Whitley Bay, England

  @EE Been having the internet cut out entirely every few minutes since early yesterday evening, is there an outage in the area due to weather or anything that could explain it?

• 
  ANTH (@aanntthh) reported 59 minutes ago from Houghton-Le-Spring, England

  @EE Internet down

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TezzaG1508 💙 (@TezzaG1508) reported 11 minutes ago

  @EE switched providers to you recently. You’ve had the PAC code and were promised that the old mobile number would be transferred across last Friday. This hasn’t happened....please can you help?

• 
  Samantha Whitehouse (@Sam_ATLForever) reported 14 minutes ago

  @EE who do I contact about my sercice suddenly becoming awful and no reception in my house, ever since I upgraded to a new handset 5 months ago? My fiancé also upgraded 2 months ago and his reception is still fine. I can no longer make or take calls in my house :(

• 
  Gytis Kaziukonis (@Gytis777) reported 15 minutes ago

  @EE That's a shame.. Anyway thanks for your help, I'll stay with Bluetooth connection then as my samsung phone is not working properly.

• 
  Aaron Anthony (@_Aaron_Anthony_) reported 15 minutes ago

  @EE is a scumbag network ... pass it on

• 
  DomLee1987 (@DomLee1987) reported 16 minutes ago

  @EE Hello, having trouble with my broadband. Have phoned and awaiting a phone call back, but it is very frustrating. I am WFH as a teacher, trying to do live lessons and have them cutting out. It makes me look very unprofessional and is putting the children's education back.

• 
  M Parekh (@MParekh6) reported 16 minutes ago

  @EE Don't ever join EE. Worst experience ever.

• 
  Robin Ferris (@StratusCub) reported 21 minutes ago

  @EE Appears to be an account issue

• 
  Aaron Anthony (@_Aaron_Anthony_) reported 22 minutes ago

  @EE Tried but your team are only trained to read a script and when it gets too much for them to deal with they can’t help :)

• 
  Patrice Rowe (@patriceisdainty) reported 24 minutes ago

  @EE Still having problems with accessing my bills. New one is available today and still cannot open on app 😔

• 
  Scott burberry (@Scottburberry1) reported 25 minutes ago

  @EE my ee home.router has no signal can u fix it