1. Home
  2. Companies
  3. EE
  4. Prudhoe
EE

EE outages and service status in Prudhoe, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Prudhoe, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Aug 29, 12:27 PM GMT+1.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prudhoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prudhoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 30: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prudhoe, England

The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Corbridge, and Cramlington.

CityProblem TypeReport Time
Newcastle upon Tyne Wi-fi 23 hours ago
Corbridge Internet 3 days ago
Newcastle upon Tyne Internet 11 days ago
Newcastle upon Tyne Internet 11 days ago
Newcastle upon Tyne Wi-fi 11 days ago
Newcastle upon Tyne Internet 13 days ago

Nearby cities with recent reports

Newcastle upon Tyne

1 recent signals

23 hours ago
Corbridge

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prudhoe, England

Latest outage, problems and issue reports in Prudhoe and nearby locations:

  • maniccollie
    ManicCollie (@maniccollie) reported from Cramlington, England

    @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

  • davidparkersm
    David Parker (@davidparkersm) reported from Whickham, England

    Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

  • RobbyRSSRobot
    Louise (@RobbyRSSRobot) reported from Sheriff Hill, England

    @EE I'm needing more time to pay but because I'm on a payment plan the bot can't help

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • XxXColette77XxX
    🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • richieveitch
    Richie Veitch (@richieveitch) reported from Newburn, England

    @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

  • ian_safc_1974
    Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

  • ultimatelyamy
    ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • janade1
    Adrian Hitchman (@janade1) reported from Wideopen, England

    @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

  • tempersmith
    shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • Mr395008
    Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • stevew_pfc
    steve (@stevew_pfc) reported from Cramlington, England

    @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • Lillybethwhite
    Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England

    @EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • shahanchowdhury
    Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England

    @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

  • DougJBacon
    TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Dan117TV
    Dan117 (@Dan117TV) reported

    @CawSticky @EE I pay £90 a month for the same speeds as you, wtf.

  • RSSWFC
    Richard Stokes (@RSSWFC) reported

    @EE @DavidSu99220975 We had 4 day outage last week, we did all the chasing zero communication from EE and not an apology in sight!! “For 13 years running we are number 1 on customer service” I don’t think so!! Charged incorrectly for 12 months, “you haven’t chased it for a long time” 3 mths refund!

  • muhrcel
    marcel (@muhrcel) reported

    .@ee @eesupport Hello EE its marcel. Pls fix my broadband it is ruining my valorant gameplay and im gonna have 2 Explore my options if u make me lose RR again. When it disconnects it says broadband is disconnected even though ive changed nothing. Thx - marcel customer

  • RebelTim
    Tim Maunder (@RebelTim) reported

    @EE I have spoken to 3 people, been to the EE shop and spoke to one of the agents who was kind enough to call back. No one can solve the issue as why service just dropped off. Very disappointed.

  • _vzinni
    VinZin (@_vzinni) reported

    @EE why is your roaming in Europe not working today ? I’ve called your service centre three times today. Wasted three hours and nothing was solved. I cannot make or receive calls. Disgraceful service.

  • DHessom
    David Ronald Hessom (@DHessom) reported

    @EE you know even your hotspot WiFi is a load of ****, it keeps dropping out. Also why can I not get 5G at your shop in Basingstoke, great PR I say. Even the staff in the Apple shop think EE is crap.

  • anjalisingho
    Anjali Singh (@anjalisingho) reported

    @BorderOtter @EE red los after they've ceased copper's properly scary when security's down, can't imagine waiting for a splicer while they cancel tlos

  • fredbeare
    Davie G 🇬🇧 (@fredbeare) reported

    Does anyone have any tips as to how to get a response from @EE_coapp or @EE Have tried DMs, their useless help message function and a call. Nothing Think they’ve all left this Earth. So much for their performance guarantees

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE Five weeks now and I’m still not receiving the service I’m paying for - there have been broken promises and the latest is this “Hi from Charlotte at EE. I've scheduled to call you back at 8:00 on 29/8/2026. Please give me up to an hour to call you. Thanks.” So the promise of an 8am call back is now anywhere between 8 and 9 am - you are all 💩

  • steveyateshome
    Steve Yates (@steveyateshome) reported

    @EE yes I need support and your app isn’t helping