EE outages and service status in Prudhoe, England

Problems in the last 24 hours in Prudhoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prudhoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prudhoe, England

The most recent EE outage reports came from the following cities: Cramlington, Gateshead, and Newcastle upon Tyne.

City	Problem Type	Report Time
Cramlington	Internet	15 hours ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Prudhoe, England

Latest outage, problems and issue reports in Prudhoe and nearby locations:

• 
  Adrian Hitchman (@janade1) reported 10 minutes ago from Wideopen, England

  @Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #

• 
  🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 16 minutes ago from Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• 
  Shaun Edge (@sedge1989) reported 16 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Mr395008 (@Mr395008) reported 22 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Raj (@engg_rky) reported 25 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  Geoff Wade (@GeoffWadeSwim) reported 26 minutes ago from Longbenton, England

  @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 26 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Laura Crawford (@lcrawford1983) reported 28 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  pete kilty❗ (@petekilty) reported 30 minutes ago from Consett, England

  @EE So your answer is to try and sell me something, wow @EE for the win your just as bad as the people calling the number in the first place!!!!

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 30 minutes ago from Newcastle upon Tyne, England

  @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 31 minutes ago from Newcastle upon Tyne, England

  @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

• 
  kevin leonard (@kevinleona88289) reported 37 minutes ago from Gunnerton, England

  @EE having issues with your system. You sent message for me to contact someone verbally but my system won't let me click to use as classed as spam

• 
  Robby (@RobbyRSSRobot) reported 42 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Michael Young (@micky9nufc) reported 45 minutes ago from Newcastle upon Tyne, England

  @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

• 
  David Parker (@davidparkersm) reported 51 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Mark.🇬🇧🇺🇦 (@19bootsy68) reported 52 minutes ago from Dunston, England

  @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

• 
  Eddy39 (@eddygraham39) reported 55 minutes ago from Craghead, England

  @EE submitted a complaint over a week ago via email. It’s not been answered.

• 
  Richie Veitch (@richieveitch) reported 57 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• 
  Jane M 🌈 - Slimming World Benton (@janeymed) reported 58 minutes ago from Longbenton, England

  @EE Wifi Calling still not working.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 60 minutes ago from Newcastle upon Tyne, England

  @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam (@adam_am05) reported 4 minutes ago

  @EE So I signed up for broadband and changed x4 of my sims but apparently your employee made a mistake now you won’t honour it 😡 Rubbish service and liars @Ofcom why is this acceptable behaviour if I made a mistake I would be told im stuck in contract early termination fees!

• 
  people will defeat evil politicians🪽✝️god wins (@hewho_steven) reported 6 minutes ago

  @EE can go bankrupt and **** off.

• 
  Lucinda Brown.XRP (@cindyb1953) reported 9 minutes ago

  @Aaron96simpson_ @EE I’m actually thinking about going with Starlink, my contract with EE is up in September, I’m paying nearly £39 pm for a service that is pitifully slow. But the real kicker? They are offering new customers £24.99 pm. 🤨

• 
  鬼萃香 OniSuika (@OniSuika) reported 10 minutes ago

  @EE just following up on the month of constant outages, in my area that your own service checker says hasn't been serviced since 2021. It's still happening, it's still terrible, and I'm still waiting until the 27th for a fix, after I was lied to about the last "fix" other week.

• 
  Scooby Miller (@Ragingtaxpayer) reported 10 minutes ago

  @EE @BT You people are a shambles, trying to get technical help with that useless EE superhub 7 being incompatible with my smart home devices and every single person I've spoken to has tried to sell me mobile and TV contacts, focus on the issue I'm calling about.

• 
  Scooby Miller (@Ragingtaxpayer) reported 15 minutes ago

  @EE Your new superhub 7 is a pile of shite, not a single one of my smart devices will connect to the wifi, even though this piece of garbage is only running 2.4ghz. Back to the old BT hub 6 because it works fine. Stop giving people garbage.

• 
  M (@KlaxonDelight) reported 21 minutes ago

  @ee my phone is not connect to any network in France and I’m stranded

• 
  Sarah's Dad 💙💛 (@AndyEmmott) reported 22 minutes ago

  Hey @EE how do you actually speak to a human to resolve a fault!!! Been waiting over 2 hours for someone to help fix my broadband issue... pretty poor customer service

• 
  Mugiwara Arthur 🏆 (@KingArthur22038) reported 23 minutes ago

  @Gazmeister01 @England @EE Never said I was English did I?

• 
  Lynx Floosie FiJ 🇺🇦 🇮🇱🎗 (@feeflefifski) reported 24 minutes ago

  Hi @EE, you moved me from being a @Plusnet broadband customer to you today. The new router is up and running but what should I do with the old router and power cable?