1. Home
  2. Companies
  3. EE
  4. Prudhoe, England
EE

EE Outage Report in Prudhoe, Northumberland, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Prudhoe come from postal codes NE42 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Prudhoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prudhoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Prudhoe, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Cramlington, Prudhoe, Stanley, Consett, and Gateshead.

CityProblem TypeReport Time
Chester-le-Street E-mail 9 days ago
Newcastle upon Tyne Phone 14 days ago
Cramlington Phone 20 days ago
Prudhoe Phone 25 days ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prudhoe, England

Latest outage, problems and issue reports in Prudhoe and nearby locations:

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • zombiefiend616
    Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • janeymed
    Jane M 🌈 - Slimming World Benton (@janeymed) reported from Longbenton, England

    @EE Wifi Calling still not working.

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.

  • suemetty
    Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • GeoffWadeSwim
    Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England

    @VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.

  • 19bootsy68
    Mark.🇬🇧🇺🇦 (@19bootsy68) reported from Dunston, England

    @EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE been trying to dm you regarding an issue but have had no reply yet

  • finswimmerjohn1
    John Lavender - #Speedowarrior (@finswimmerjohn1) reported from Whickham, England

    @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

  • Gemma_Hall25
    Gemma Hall (@Gemma_Hall25) reported from Stanley, England

    @EE is EE network down in #DH9 #CoDurham

  • RobbyRSSRobot
    Robby #CelebrateNeighbours (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I tried to send an MMS before but got the message MMS isn't supported by the network?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.

  • tempersmith
    shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • XxXColette77XxX
    🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • micky9nufc
    Michael Young (@micky9nufc) reported from Newcastle upon Tyne, England

    @BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • spydamanz
    spydamanz (@spydamanz) reported

    I thought Vodafone was a bad network but @EE you have proven to be the champions of the worst customer service available

  • NatashaTomlin3
    Natasha Tomlin (@NatashaTomlin3) reported

    @EE Customer Service is an absolute joke! Say what you want to hear when you phone, then back to square 1 😡😡😡

  • StephenKnox
    Stephen Knox (@StephenKnox) reported

    @EE I recently upgraded to a Google pixel 7. I was given a lovely reward card as part of the upgrade deal. This reward card is now non-functional for no apparent reason. I held up my end of the bargain in this contract. Why don't you sort this out as it's a poor reflection of EE.

  • beasel78
    beasel78 (@beasel78) reported

    To be fair to @EE they did actually respond to my grumble and fixed it all today via direct message. Really good service and can't fault their advisors at all. Thank you

  • stellaheartt_
    Stella Heartt (@stellaheartt_) reported

    would be nice if @VodafoneUK kept their paying customers updated on their internet outage. it’s been out all day long and i’ve been having to use my phone data. thanks @EE & i’ll probably have to move to you for broadband as well.

  • goldieem
    Emma Wilson (@goldieem) reported

    Why after so many days we still cannot login to My EE?? I have called so many times and still nothing. @EE

  • Crazy_DavidP
    David Preston (@Crazy_DavidP) reported

    @EE You would think so, but actually it has to go to the ombudsman service because that way you can still charge me for no service. Merry Shitmas I am fuming 🤬🤬 Can't even get into Paypal or Emails because I can't access my texts. 🤬🤬Missed out on a home. All because EE error 🤬🤬

  • Nerdymatthew
    MATTY (@Nerdymatthew) reported

    @ItsJamesPowers @SamsungUK @EE Join Vodafone problem solved

  • AhmedRoble
    Ahmed Roble احمد روبلي (@AhmedRoble) reported

    @EE just arrived in Dubai and my phone doesn’t connect to any network. My data roaming is on. This has not happened before.

  • Crazy_DavidP
    David Preston (@Crazy_DavidP) reported

    @EE They not even darn tried. Yeah well don't be billing me this month. Seriously done with everyone treating me like ****. Your not getting a Penny. Problem with that. You take it to the ombudsman service.