EE Outage Report in Prudhoe, Northumberland, England

Problems in the last 24 hours in Prudhoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prudhoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Prudhoe, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Cramlington, Prudhoe, Stanley, Consett, and Gateshead.

City	Problem Type	Report Time
Chester-le-Street	E-mail	8 days ago
Newcastle upon Tyne	Phone	13 days ago
Cramlington	Phone	18 days ago
Prudhoe	Phone	23 days ago
Newcastle upon Tyne	Internet	1 month ago
Newcastle upon Tyne	Total Blackout	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prudhoe, England

Latest outage, problems and issue reports in Prudhoe and nearby locations:

• 
  ManicCollie (@maniccollie) reported 8 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  David (@davidhorsefield) reported 11 minutes ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  Shaun Edge (@sedge1989) reported 14 minutes ago from Ryton, England

  You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

• 
  Robby (@RobbyRSSRobot) reported 19 minutes ago from Newcastle upon Tyne, England

  @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

• 
  Mr395008 (@Mr395008) reported 26 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  Liam (@L17aamLiam) reported 27 minutes ago from Gateshead, England

  @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

• 
  Raj (@engg_rky) reported 29 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

• 
  Christy 🌈 (@phoenixfelis) reported 29 minutes ago from Newcastle upon Tyne, England

  I've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER

• 
  ManicCollie (@maniccollie) reported 32 minutes ago from Cramlington, England

  @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

• 
  Vee Collins (@veecollins) reported 33 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  Raj (@engg_rky) reported 33 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Laura Crawford (@lcrawford1983) reported 35 minutes ago from Langley Park, England

  @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

• 
  Shahan Chowdhury™ © (@shahanchowdhury) reported 39 minutes ago from Walker Gate, England

  @EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan

• 
  Ian (@ian_safc_1974) reported 42 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Char (@AbitofCharlieb) reported 42 minutes ago from Gateshead, England

  @EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?

• 
  steve (@stevew_pfc) reported 44 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  Eddy39 (@eddygraham39) reported 50 minutes ago from Craghead, England

  @EE submitted a complaint over a week ago via email. It’s not been answered.

• 
  mathew brannigan (@mattybrannigan) reported 53 minutes ago from Newcastle upon Tyne, England

  Can’t watch the football again cause of @EE man, worst provider going

• 
  David Parker (@davidparkersm) reported 58 minutes ago from Whickham, England

  Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

• 
  Josh Stephenson (@jstep__) reported 60 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeanette Masters (@Red_ragtop) reported 2 minutes ago

  @EE Is there an issue with your website? I can't log in on PC or phone. It says "Unable to validate the information provided" but I know I've entered details correctly.

• 
  Boyo (@sloopybeyu) reported 2 minutes ago

  @EE Is your online down can’t log in to my application

• 
  LP (@lynnychops) reported 5 minutes ago

  @EE are there issues with the EE app at present? It’s logged me out and now it is directing me to log into the website. Then it says it can’t verify my information when trying to log back in?

• 
  Ethan Thompson (@EthanAliMedia) reported 8 minutes ago

  @EE Disgraceful customer service today, was told by your rep I had to go to apple to get a refund on my bill credit for an app store purchase that I already had a refund for months ago! I’ll be going straight to the Consumer Council because this is ridiculous.

• 
  Richard Masters (@rmasters) reported 10 minutes ago

  @ee Is MyEE broken atm? I can't log in on desktop or Android app.

• 
  PaulThomsonPhoto (@PaulTPhotograph) reported 14 minutes ago

  @EE Is the my ee page down ? Can’t log on bit of a coincidence the day you send out emails about price rises

• 
  Stathis (@Stathis25979492) reported 15 minutes ago

  @EE what happened to the EE portal is not working

• 
  Ness (@Ness71544237) reported 16 minutes ago

  @EE hi team I'm trying to find someone to help me with my bill it's a lot more than I think it should be

• 
  Kevin Brown (@KevinBr88883757) reported 17 minutes ago

  @EE Recently have a txt from EE saying about a £3.15 rise in my monthly bill. Now after a search EE have in the region of 26.1 million user's, if every customer has had this increase(some may be more) that comes out to over £82 million! Explain what extra we get as a customer!??

• 
  Nick Bradshaw (@N1ckBradshaw) reported 19 minutes ago

  @EE Hi, your website not working 😒