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EE Outage Report in Prudhoe, Northumberland, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Prudhoe come from postal codes NE42 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Prudhoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prudhoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Prudhoe, England

The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Cramlington, Prudhoe, Stanley, Consett, and Gateshead.

CityProblem TypeReport Time
Chester-le-Street E-mail 9 days ago
Newcastle upon Tyne Phone 14 days ago
Cramlington Phone 19 days ago
Prudhoe Phone 24 days ago
Newcastle upon Tyne Internet 1 month ago
Newcastle upon Tyne Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prudhoe, England

Latest outage, problems and issue reports in Prudhoe and nearby locations:

  • lcrawford1983
    Laura Crawford (@lcrawford1983) reported from Langley Park, England

    @EE Hi. Is there a problem with your website. I have been trying to log into my broadband account to remove devices and it keeps telling me to try later

  • jstep__
    Josh Stephenson (@jstep__) reported from Birtley, England

    @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

  • maniccollie
    ManicCollie (@maniccollie) reported from Cramlington, England

    @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

  • maniccollie
    ManicCollie (@maniccollie) reported from Cramlington, England

    @EE is your broadband down in south Northumberland. Ours has suddenly gone off. Tried reboot but nothing

  • sedge1989
    Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

  • eddygraham39
    Eddy39 (@eddygraham39) reported from Craghead, England

    @EE submitted a complaint over a week ago via email. It’s not been answered.

  • davidparkersm
    David Parker (@davidparkersm) reported from Whickham, England

    Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

  • stevew_pfc
    steve (@stevew_pfc) reported from Cramlington, England

    @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

  • RobbyRSSRobot
    Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

  • micky9nufc
    Michael Young (@micky9nufc) reported from Lanchester, England

    @EE is there a problem with galaxy smart watches and mine now say standalone emergency calls only and it was fine earlier

  • DougJBacon
    TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE hi we're having daily problems with our broadband, despite you sending someone out 3 weeks ago and said they fixed it. they unplugged the microfilter, even though your helpdesk said it was a line problem external to the house. the router needs rebooting daily, signal drops

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

  • ian_safc_1974
    Ian (@ian_safc_1974) reported from Dunston, England

    @scott_fcb @EE I’ve had same issue

  • veecollins
    Vee Collins (@veecollins) reported from Newcastle upon Tyne, England

    @ob999666 @EE @EE is indeed down, big UK outtage

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • L17aamLiam
    Liam (@L17aamLiam) reported from Gateshead, England

    @EE Yes this morning. You were still a very long way from @skytv. It seems that customer loyalty isn’t worth as much as a new customer is. All 3 lines will be moving to sky.

  • DougJBacon
    TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

  • davidhorsefield
    David (@davidhorsefield) reported from Longbenton, England

    @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • nicola157
    nicki jay (@nicola157) reported

    @EE absolute scammers, I gave notice on my co tract on the 17th January and sent a pac code, Say I requested it to be deleted and my phone line is still active and have to give notice again. Robbing company to a loyal customer who spent £200 with them.

  • IanTregale3
    Ian Tregale (@IanTregale3) reported

    @EE Up until about 10 minutes ago I was quite happy with EE did a great upgrade deal yesterday over the phone for an s23 got an email this morning say my iPhone 14 Max have been sent out and the rental instead of £47 a month what is going to be £56 so I've had to call up and cancel

  • Zeldayatta
    Zëļđå (@Zeldayatta) reported

    @ThePigeonShowTV @EE Reall. It's so unstable and I get like 6mb/s when I may for a **** ton more. I called to ask whats up with that and they switched me to BT and then sent me a early termination bill of £160 that they didn't even mention 💀 not very poggers

  • okini751
    okini75 (@okini751) reported

    @EE I have had such terrible time since I took the contract, I want to cancel, the service is very poor I have had enough, please get someone to contact me on 07899695642

  • jacks1912s
    Jacks (@jacks1912s) reported

    @EE It’s always awful. The next village along has 5G. I have one bar of 4G if I’m lucky. TN330SU. If no plans to improve the amount of masts or whatever it takes I’m leaving at the first opportunity

  • MrAlexChandler
    Alex Chandler (@MrAlexChandler) reported

    @EE please can someone help me sort my gifting data. Im on unlimited and only gifted 28gb to my tablet from my phone since 8 Jan and it’s saying my unlimited phone plan only has less than 500mb left and won’t let me gift. Also tried to DM U and it’s not going through.

  • jacks1912s
    Jacks (@jacks1912s) reported

    @EE Strange because I called shortly after I tweeted and there was. A nearby mast was out forcing people to use the one nearest me hence slow / no signal. Contract almost up so I can finally move to another provider who give more than 1 bar of 4G 👏👏

  • BennyBoyTweet
    Benet Uwalaka (@BennyBoyTweet) reported

    @EE Hey thanks for the reply. Sadly not but it appears that the network looks OK.

  • derbaum_dieluft
    die luft (@derbaum_dieluft) reported

    @EE Hi, I upgraded my phone recently, but apart from a confirmation email a week ago I've heard nothing. It says "usually dispatched in 1 day". My tracking number is not working & I can't contact you! Please can someone message me here so I can find out where my phone is?? Thanks.

  • dmoss61
    dave moss (@dmoss61) reported

    @EE It’s your rubbish phone service now! Used to ring 150 and got it sorted, now some stupid message and can’t talk to anyone so going to leave Ee