EE Outage Report in Prudhoe, Northumberland, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Prudhoe come from postal codes NE42 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Prudhoe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prudhoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Prudhoe, England
The most recent EE outage reports came from the following cities: Chester-le-Street, Newcastle upon Tyne, Cramlington, Prudhoe, Stanley, Consett, and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street
|
11 days ago | |
|
Newcastle upon Tyne
|
Phone | 16 days ago |
|
Cramlington
|
Phone | 22 days ago |
|
Prudhoe
|
Phone | 27 days ago |
|
Newcastle upon Tyne
|
Internet | 1 month ago |
|
Newcastle upon Tyne
|
Total Blackout | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
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Char (@AbitofCharlieb) reported from Gateshead, England@EE My 4G has been super slow recently. And our EE WIFI is broken (a second time) due to be fixed in the morning. Not ideal having awful 4G and broken WiFi. As well as this I’ve used loads of data due to broken WiFi :/ can you reimburse?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE In case I have problems taking out the SIM card etc again, are your shops open?
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shaun smith (@tempersmith) reported from Gateshead, England@EE cancel my contract as I type this robbing cun*s
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David (@davidhorsefield) reported from Longbenton, England@Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
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Ben Bias (@zombiefiend616) reported from Newburn, England@EE is there a problem with they billing system as I can't pay my bill online??
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Christy 🌈 (@phoenixfelis) reported from Newcastle upon Tyne, EnglandI've known stress like trying to cancel a contract for an apple watch (haven't had an iPhone in over a year) and ive been paying 21 quid a month for **** all and now @EE are making it near impossible for me to cancel as I DONT HAVE A VALID MOBILE NUMBER
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Shahan Chowdhury™ © (@shahanchowdhury) reported from Walker Gate, England@EE ...and since spoken to BT directly they advise me that I have the service on the app through you and not BT directly or via my Sky subscription. Could you confirm if this is correct and whether I am paying extra for this? Thank you in advance. Shahan
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Elizabethwhite (@Lillybethwhite) reported from Marley Hill, England@EE Hi I have ordered the PS 5 I got the confirmation message and screen shot this but never received the email confirmation how do I know this has gone through went on your chat but they were useless
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ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England@EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?
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Vee Collins (@veecollins) reported from Newcastle upon Tyne, England@ob999666 @EE @EE is indeed down, big UK outtage
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Mr395008 (@Mr395008) reported from Newcastle upon Tyne, EnglandTrying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄
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Adrian Hitchman (@janade1) reported from Wideopen, England@Apple fail. New iPhone delivered, new style 's' charging cable. No plug included, can't charge the phone as only have USB sockets and plugs! @EE could have told us on the call. #bewarned #
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Geoff Wade (@GeoffWadeSwim) reported from Longbenton, England@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
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Steph. (@stephwales_) reported from Gateshead, EnglandEhhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
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Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
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mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, EnglandCan’t watch the football again cause of @EE man, worst provider going
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Dixon (@markdixon100) reported@EE Right. So I load up the My EE app on my phone and it says it is being improved. Try and log on and I have to register again. After several tries it finally accepts me. Go away and come back again and I get no access at all. Some improvement! If it ain't broke, don't fix it!
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kaushik das gupta (@kaushikdg8) reported@EE For the past half an hour I have been trying to reach customer care, and no one is picking up. Like seriously this is the care you give your customers?? The service should be free by now if this is the case.
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Cristphere bbuip (@BbuipC) reported@EE get your **** together. These past days cellular doesn’t work abd like 4 maintenance in single week !
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StJohn 💙 (@stjohn121) reported from Porthmadog, Wales@EE really poor signal strength since weds/thurs. mast at golf course looking decidedly dodgy.I take it you still haven’t resolved its issues? LL49 9YA
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Chris Hall (@christhall) reported@EE I can't log into my account and need to gift someone data - can you confirm if there's a problem and when it will be fixed?
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mandy priest (@lakingsfan82) reportedTypical @EE it’s your bill date so you go to pay your bill but the app is down for maintenance & the my ee part of the website is down as well so can’t pay the bill at all 😡
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Debbie Waby (@drumaqueen_mw) reported@EE our wifi is a Huwaei router with an EE SIM card in it. We are experiencing a poor signal today - we’ve tried rebooting etc but nothing is working - any ideas please? Thank you
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kaushik das gupta (@kaushikdg8) reported@EE pathetic helplines. No one picks up calls, no proper support, how are we supposed to get back answers to our problems?
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Ewan Brismontier-Williams (@eww_williams) reported@EE I need help! I am currently on holiday in the USA. I bought the roam max pass but neither my phone or my Partners is working and I can’t turn on roaming in my app it won’t let me and I CANNOT call customer service at all I csnt call or text anyone
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Matthew Howard (@MattGHoward) reported@EE hey, contract ends next week - spoken to a member of your team who said if I want to cancel, I have to give 30 days notice, hut I have to wait till contract ends? Is that same if I want to change providers?