EE outages and service status in Prudhoe, England

Problems in the last 24 hours in Prudhoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prudhoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prudhoe, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Chester-le-Street, Cramlington, Prudhoe, Stanley, and Consett.

City	Problem Type	Report Time
Gateshead	Internet	3 days ago
Newcastle upon Tyne	Total Blackout	3 days ago
Newcastle upon Tyne	Internet	3 days ago
Gateshead	Wi-fi	7 days ago
Chester-le-Street	E-mail	20 days ago
Newcastle upon Tyne	Phone	25 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Prudhoe, England

Latest outage, problems and issue reports in Prudhoe and nearby locations:

• 
  Eddy39 (@eddygraham39) reported 3 minutes ago from Craghead, England

  @EE submitted a complaint over a week ago via email. It’s not been answered.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 6 minutes ago from Newcastle upon Tyne, England

  @EE In case I have problems taking out the SIM card etc again, are your shops open?

• 
  Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported 14 minutes ago from Gateshead, England

  @EE my signal been off most of the afternoon, any idea when it will be fixed?

• 
  Josh Stephenson (@jstep__) reported 15 minutes ago from Birtley, England

  @EE Would I be able to ask what is happening with the signal tower in Birtley (Gateshead in Newcastle). Most people have 1 or no signal in my area.

• 
  Robby #StayHome #SaveLives (@RobbyRSSRobot) reported 16 minutes ago from Newcastle upon Tyne, England

  @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

• 
  L🍩ui💲e (@RobbyRSSRobot) reported 17 minutes ago from Newcastle upon Tyne, England

  @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

• 
  Ian (@ian_safc_1974) reported 17 minutes ago from Dunston, England

  @scott_fcb @EE I’ve had same issue

• 
  Raj (@engg_rky) reported 20 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Bethany Henderson (@BCHenderson_xo) reported 21 minutes ago from Hazlerigg, England

  @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

• 
  Vee Collins (@veecollins) reported 27 minutes ago from Newcastle upon Tyne, England

  @ob999666 @EE @EE is indeed down, big UK outtage

• 
  steve (@stevew_pfc) reported 36 minutes ago from Cramlington, England

  @EE speaking to Amber Foster & Jade Muir. They have no idea of customer service and just insist on making the situation worse. #Poor Try and employ people who can do the job!!!! 75 mins and no further forward to

• 
  David (@davidhorsefield) reported 36 minutes ago from Longbenton, England

  @Kul85 @EE Ah, we have no signal in our house but luckily the wifi calling works great

• 
  Mr395008 (@Mr395008) reported 37 minutes ago from Newcastle upon Tyne, England

  Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

• 
  🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported 37 minutes ago from Gateshead, England

  Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

• 
  TheGingerDigest (@DougJBacon) reported 41 minutes ago from Chester-le-Street, England

  @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

• 
  Bethany Henderson (@BCHenderson_xo) reported 51 minutes ago from Hazlerigg, England

  @EE been trying to dm you regarding an issue but have had no reply yet

• 
  John Lavender - #Speedowarrior (@finswimmerjohn1) reported 53 minutes ago from Whickham, England

  @EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...

• 
  Richie Veitch (@richieveitch) reported 54 minutes ago from Newburn, England

  @EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!

• 
  ManicCollie (@maniccollie) reported 55 minutes ago from Cramlington, England

  @EE Yes tried all that. I tried to phone EE and there was a recorded message saying that they were aware there was a problem

• 
  Raj (@engg_rky) reported 59 minutes ago from Newcastle upon Tyne, England

  I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liam Parry (@liam_spx) reported 2 seconds ago

  @EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.

• 
  Cyclinginlondon (@Cycle77lon) reported 4 minutes ago from London, England

  Why is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific

• 
  working class hero (@bartisimmo) reported 5 minutes ago

  @EE hi, is there an email address I can contact you on please? I’m abroad and have no mobile services. Phone is dead unless on wifi and your chatbot is not helpful. I cannot call 150 as I have no signal. Thanks

• 
  Daryl (@D_Paskell) reported 6 minutes ago

  @EE I need to change my inclusive extra but your app is down. How do I do this?

• 
  Peter Cross (@CronoYellow27) reported 14 minutes ago

  @owlsfan4eva @EE My signal issue has been for the last few days now. Okay when I'm not in the house funnily enough.

• 
  HP (@HDP1995) reported 14 minutes ago

  @PolemicTMM @EE Obviously not totally automated but I did use AI to help her. Quick 2 minute query written up in a way that she could understand how to change within the EE app. Sent the output to her and it worked a treat

• 
  Seb (@SebParkinson) reported 16 minutes ago

  @EE It’s been a known issue for… years. You just don’t do anything about it. Claiming it’s fine, when it isn’t.

• 
  cass 💖🇮🇱 (@sassycassyL) reported 17 minutes ago

  @WoodUksparky137 @EE on my last contract renewal I decided to do a sim only contract then PX my phone with back market for a nearly new one, my contract with EE went from nearly 70 a month to 22, I'll never buy the phone with contract again

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 21 minutes ago

  @CronoYellow27 @EE EE having a lot if issues today I can’t access my account via app or safari

• 
  robertwhite7960@gmail.com (@robertwhite7961) reported 24 minutes ago

  @EE I never used All my data but I’m in hospital thanks for rinsing me when I’m at my lowest. Great job