EE Outage Report in Prudhoe, Northumberland, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prudhoe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Prudhoe, Northumberland, England
The most recent EE outage reports came from the following cities: Newcastle upon Tyne, Gunnerton and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
-
Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
-
Michael Young
(@micky9nufc) reported
from
Newcastle upon Tyne, England
@BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
-
Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
-
Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
-
🖤🤍ColetteHindmarch🤍🖤
(@XxXColette77XxX) reported
from
Gateshead, England
Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…
-
kevin leonard
(@kevinleona88289) reported
from
Gunnerton, England
@EE having issues with your system. You sent message for me to contact someone verbally but my system won't let me click to use as classed as spam
-
lee major (not bionic)
(@MajorManor) reported
from
Newburn, England
My water bill has gone up 9% @NorthumbrianH2O despite waterway pollution, my phone bill has gone up 14.4% @EE despite garbage 5G coverage!!!!! Keep pushing and and something has to give,
-
Mark.🇬🇧🇺🇦
(@19bootsy68) reported
from
Dunston, England
@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
-
John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
-
shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
-
Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
-
Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
-
Louise
(@RobbyRSSRobot) reported
from
Sheriff Hill, England
@EE I'm needing more time to pay but because I'm on a payment plan the bot can't help
-
Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
-
Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
-
Richie Veitch
(@richieveitch) reported
from
Newburn, England
@EE Major issues with call connecting/dropping also foreign dial tones when people are ringing me and I’m in the uk!
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Wasem Sebi
(@WasemSebi) reported
@SarahSmithxox @EE Thief customer service is horrible! I can’t believe how rude their staff can be on the phone! It’s been nearly 48 hours and I am still having issues and no one cares to call me back as they promised
-
boab
(@Robert1297_qx) reported
@EE hello , I have registered for the BT sport app on large screens but it's not working and can only get on my mobile. Please can you assist
-
Gulay Ahmet
(@Gulay_Cfs) reported
@EE I got a message asking me to tell you how you done. Well I know you called Sunday but I was very ill I couldn't move as my fibro was bad. I am so stressed as asking me to ring 150 but I'm disconnected & ask me to go to help desk, can't get into my accounts to raise,bedridden
-
FA
(@Feyisola_x) reported
Why are @EE customer service so terrible! Hardly any service in my flat on their broadband and then a cancellation fee when they have been unable to solve the issue! Absolute waste of time being bounced with zero help! Definitely leaving!
-
ed francis
(@pompeyhedge) reported
@RetroGameLord1 @VodafoneUK @EE I've had 6 months of crap signal and only got a new sim card 🙄 (which did nothing)
-
Wesley Reekie
(@wesley_reekie) reported
@EE has to have the worst customer service representatives around. Spoke to 3 different people and they all gave me a different excuse. Absolute Joke 🤬🤬
-
Ellie Dawes
(@mrsjelly) reported
I don't think people tweet enough about good service - I reported a fault with my broadband to @ee last night and they sent an engineer round and fixed it this morning. I'm really happy.
-
Gulay Ahmet
(@Gulay_Cfs) reported
@EE please I'm at a stand still I can't get into multiple accounts no matter what I do I'm to ill for this I'm seriously very ill more than you know I've been told I could die hence why need to get number back to get into accounts to sort out money problems of 5yrs, no DLA
-
JD_73
(@RetroGameLord1) reported
@pompeyhedge @VodafoneUK @EE They offered me a new SIM card and I refused as they have told me they know about signal problems in my area. And they still haven’t fixed them….
-
Tal
(@talibomayyx) reported
absolutely fuming that i pay so much a month for my phone on @EE yet havent been able to get signal or data for a while now…😩