EE Outage Report in Prudhoe, Northumberland, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prudhoe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prudhoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (30%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Prudhoe, Northumberland, England
The most recent EE outage reports came from the following cities: Cramlington, Consett, Gateshead, Newcastle upon Tyne, Bedlington and Gunnerton.
| City | Problem Type | Report Time |
|---|---|---|
 Cramlington |
Phone | |
| Consett |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Bedlington |
Internet | |
| Cramlington |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prudhoe, England
Latest outage, problems and issue reports in Prudhoe and nearby locations:
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@dianne_gibb @EE @eppsy75 Yeah I'm the same. Been like this most of the day. Awful.
-
John Lavender - #Speedowarrior
(@finswimmerjohn1) reported
from
Whickham, England
@EE are you trying to Appeal to a younger customer base with your latest (ad nauseum) advertising campaign? If you are, then using the senile geriatric Actor that is Kevin Bacon isn't gonna help. Also, try using someone British...
-
Sue Metcalf. 🌈🌈🌈🌈
(@suemetty) reported
from
Gateshead, England
@EE my signal been off most of the afternoon, any idea when it will be fixed?
-
🖤🤍ColetteHindmarch🤍🖤
(@XxXColette77XxX) reported
from
Gateshead, England
Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…
-
Michael Young
(@micky9nufc) reported
from
Newcastle upon Tyne, England
@BT & @EE couldnt organise a pissup in a brewery. Due to their mistake a elderly person with health issues is now with out a working mobile phone number !!!!!!
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE In case I have problems taking out the SIM card etc again, are your shops open?
-
Mark.🇬🇧🇺🇦
(@19bootsy68) reported
from
Dunston, England
@EE My home broadband is not working. It said I had to call yous but I done have your advice time of 20 minutes. Is there a fault in the NE11 area of Gateshead?. Thanks.
-
Steph.
(@stephwales_) reported
from
Gateshead, England
Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?
-
Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through
-
Gemma Hall
(@Gemma_Hall25) reported
from
Stanley, England
@EE is EE network down in #DH9 #CoDurham
-
Jane M 🌈 - Slimming World Benton
(@janeymed) reported
from
Longbenton, England
@EE Wifi Calling still not working.
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE any chance of a response to the DM I sent please? Vulnerable customer here asking many times for help.
-
Geoff Wade
(@GeoffWadeSwim) reported
from
Longbenton, England
@VodafoneUK I've just switched to you and am disappointed to find out that you have no network coverage in Tyne & Wear @My_Metro tunnels. With @EE I got 4G suitable for video calls and uninterrupted Teams meetings from home to work. Now I can't even get 2G. When will you upgrade?
-
shaun smith
(@tempersmith) reported
from
Gateshead, England
@EE cancel my contract as I type this robbing cun*s
-
Ben Bias
(@zombiefiend616) reported
from
Newburn, England
@EE is there a problem with they billing system as I can't pay my bill online??
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I got a message saying you're going to be doing work and it may interfere with my mobile. I've enabled WiFi calling however I'm still concerned. I'm classed as vulnerable and my landline also isn't working. If your network fully goes down I can't contact emergency services.
-
Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?
-
Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
from
Newcastle upon Tyne, England
@EE I tried to send an MMS before but got the message MMS isn't supported by the network?
-
Bethany Henderson
(@BCHenderson_xo) reported
from
Hazlerigg, England
@EE been trying to dm you regarding an issue but have had no reply yet
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Nitish Doolub
(@DoolubNitish) reported
@EE I’ve spent £800 in the last 72 hours trying to call 150 and you have just disconnected my call in transferring it. No call back and I’m having to call back and sit in a queue again for 30minutes. Do not ever use EE, the worst U.K. network!
-
Lindselle O
(@LindselleO) reported
@MarcAllera @EE I can’t make calls, my 4g does not work when I leave my house, and when I call people, they can’t hear me. EE customer service is unhelpful.
-
John
(@GrumpyPandaF1) reported
@EE Can you tell me how I am meant to retrieve a Picture/Video Text Message when the Password you sent me doesn't work? I've entered my Phone Number including 447 & without & the Password numerous times & it doesn't work! Been waiting over 24 Hours now Customer service appalling
-
James Snyder
(@StJamesofFleet) reported
@EE Hi there, I tried the PAC SMS but got a message saying I had to call. I’ve been with EE for several years and it’s a shame the customer care is what is has become.
-
John
(@GrumpyPandaF1) reported
.@EE are the most unhelpful Company I've ever known so I'm filing a Complaint with the Regulator!
-
Lee
(@Hotwheels_1978) reported
@ee hi are your websites down? Trying to top up an elderly relatives phone remotely and the page won’t load? Tried my friendly ee shop, nah we can’t help, not particularly helpful..
-
Paul Potts
(@paulpottsmusic) reported
@EE I’m not going to another provider. I just want to cancel. I don’t want to sit on a queue for an hour to cancel. This is something that ought to be possible online.
-
Alex Harknett
(@alexharknett) reported
@EE Hi EE, I have just experienced the Hammersmith store (Unit 16, Kings Mall) refusing to refund customers during their 14 day cooling off period. A legal right. Both myself and another customer present in store. How do I complain against this stores illegal behaviour? Thanks.
-
ZX Geoff Owen
(@NCC_17fOrmula1) reported
@woodmally1979 @geogramblings @EE Not making excuses for them but I used to work for them. That looks like a standard boiler-plate letter that would be sent out to anyone, otherwise you'd have been address Dear (name). I agree though that 'Dear Customer' would be better now.
-
jasmine
(@jhd_____) reported
@EE Is it possible to gift data to another EE customer?