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EE outages and service status in Prudhoe, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Prudhoe, including 0 direct reports.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prudhoe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prudhoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 6: Problems at EE

EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prudhoe, England

The most recent EE outage reports came from the following cities: Gateshead, Newcastle upon Tyne, Stanley, and Blaydon-on-Tyne.

CityProblem TypeReport Time
Gateshead Internet 1 month ago
Newcastle upon Tyne Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prudhoe, England

Latest outage, problems and issue reports in Prudhoe and nearby locations:

  • Patrick_Rice
    Patrick Rice FCMI (@Patrick_Rice) reported from Blaydon-on-Tyne, England

    @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

  • tempersmith
    shaun smith (@tempersmith) reported from Gateshead, England

    @EE cancel my contract as I type this robbing cun*s

  • BCHenderson_xo
    Bethany Henderson (@BCHenderson_xo) reported from Hazlerigg, England

    @EE any idea when the network will be back up and running properly? I seen on the app there is a few issues. Im waiting on an important call and they won’t be able to get through

  • zombiefiend616
    Ben Bias (@zombiefiend616) reported from Newburn, England

    @EE is there a problem with they billing system as I can't pay my bill online??

  • XxXColette77XxX
    🖤🤍ColetteHindmarch🤍🖤 (@XxXColette77XxX) reported from Gateshead, England

    Upgraded phone yesterday with @ee as current phone completely broken. Was told could get phone delivered today by #dpd. Spoke to ee at 13:15 to be told it wasn’t in stock (delay in stock levels being updated on systems) but was now in stock & had been picked up by dpd…

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE apparently you've been trying to contact me regarding a complaint. I can't find an email from you. If I DM the complaint reference, are you able to tell me what's happening?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @Sunny93x @MartinPDean @EE I've been told by customer services it may be back tomorrow

  • RobbyRSSRobot
    Louise (@RobbyRSSRobot) reported from Gateshead, England

    @EE hello! My stepdad recently died and his phone says no SIM Emergency calls only. Any ideas? It doesn't look like airplane mode is on. We think the hospital may have changed a setting or disabled something as settings appear to be picking up a SIM

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    I’m planning to #leave @EE network as they are NOT providing few free international minutes. They have 20£ 500 min and 10£ 1000 min (math is wrong) I need at least 300 min free per month, I am having 24£ plan. @lebara @LycamobileUK has unlimited min in 15£ with 8GB data

  • stephwales_
    Steph. (@stephwales_) reported from Gateshead, England

    Ehhh, I have no Internet connection but twitter still works. Nothing else. @EE down?

  • Mr395008
    Mr395008 (@Mr395008) reported from Newcastle upon Tyne, England

    Trying to join @EE from another network. Put my sim in phone, went to EE/join online, followed steps and now greeted with “were unable to retrieve your account details right now”. Should I just give up before I’ve ever started? It’s already becoming stressful. 🙄

  • RobbyRSSRobot
    Robby (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE No seems okay now. It's just a bit weird. Came up that my SIM card wasn't recognised. I restarted the phone and then it couldn't access MyEE. It still didn't think I was on a network but I could make calls. Strange.

  • RobbyRSSRobot
    L🍩ui💲e (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE I just spoke to Reece in your Newcastle contact centre. Just wanted to say 10/10 for customer service. He went above and beyond. First contract phone and he was very reassuring. Even gave me his work email in case I have any issues. Glad I swapped to EE now!

  • mattybrannigan
    mathew brannigan (@mattybrannigan) reported from Newcastle upon Tyne, England

    Can’t watch the football again cause of @EE man, worst provider going

  • DougJBacon
    TheGingerDigest (@DougJBacon) reported from Chester-le-Street, England

    @EE and its impossible to find out on your website how to report a fault, your customer service line is closed despite stating its opening hours as 8am-9pm mon-fri, the app is useless and im paying quite alot of money for what is often slower and less consisten BB than 5 yrs ago

  • ultimatelyamy
    ᴀᴍʏ ♡ (@ultimatelyamy) reported from Newcastle upon Tyne, England

    @EE Any help as to why apple music won’t link to the phone when it was bought as a smart benefit?

  • davidparkersm
    David Parker (@davidparkersm) reported from Whickham, England

    Can’t reset my @EE password for #myee. Phoned 150 for help and crappy customer service. Feel I made a wrong choice going with them

  • suemetty
    Sue Metcalf. 🌈🌈🌈🌈 (@suemetty) reported from Gateshead, England

    @EE my signal been off most of the afternoon, any idea when it will be fixed?

  • RobbyRSSRobot
    Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Newcastle upon Tyne, England

    @EE In case I have problems taking out the SIM card etc again, are your shops open?

  • sedge1989
    Shaun Edge (@sedge1989) reported from Ryton, England

    You can always trust @EE to make a mess of any situation! Renewed my EE broadband which came ‘active’ on 22nd and went down to 2mbps. Call support and after being on the phone for one hour (to a quite polite guy) can’t get through to remote services. EE MAN! I want my Xmas movies

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • davidgcant
    David Cant (@davidgcant) reported

    @EE any idea when the app I use to access my account and add-ons will be active again? It's been weeks, and I keep being told by business customer services that it will be fixed soon. Not happy.

  • ErikaFromMurica
    Erika Braverman (@ErikaFromMurica) reported

    @EE I'm stuck in a doom loop with the EE Diagnostics bot trying to get broadband help. It asks me a question, I answer the question, then it starts the whole thing all over again - help!

  • Imran999_Khan
    🅿️ (@Imran999_Khan) reported

    @EE I’ve already taken action by putting in the complaint. It’s EE’s duty to investigate and inform me of the outcome. You closed the case, you can re-open it and get back to me.

  • elem1963
    El Em (@elem1963) reported

    @EE can someone call me as getting seriously pissed off with incorrect orders, cancelled subscriptions and generally just really bad customer service from EE and BT

  • sarkeycockney
    THE SARKY COCKNEY (@sarkeycockney) reported

    @Lewciie @EE It seems this is the norm. Ive just had another complaint opened without any intervention from me. They'll probably close it in a minute too.

  • lloyd_rimmer
    lloydrimmer07 (@lloyd_rimmer) reported

    @EE How rude that the call handler hangs up on you because they don’t understand what you’re asking them to do

  • EssexMe18
    MudBone (@EssexMe18) reported

    @TragedyCalls @LUDENClassics It's a profit driven choice, that will eventually loose @EE custom. Especially given their service domestically is not much better given their much higher cost per month than free to roam rivals

  • AndyPDarvill
    Andy Darvill (@AndyPDarvill) reported

    @BTBusiness the sooner I can get out of the contract with you the better…. Actually costing me money now!! Utter shite!! Possibly the worst provider I’ve been with in 23 years… @EE sold me this **** too!!

  • Jodiee_ox
    J o d i e 🫧 (@Jodiee_ox) reported

    @EE Hi I’ve done all this and been happening since Thursday last week. Everyone else in our area is back up and running. I need to speak with someone right away texting isn’t resolving the issue.

  • Jamie__Gray1
    Jamie (@Jamie__Gray1) reported

    @EE So what happens with my 7 days of data for 30 pound do I get reimbursed for that aswell considering I’m no able to use.. and surely if it’s worldwide I’m no the only one with this issue